Vehicle report

2017 SUBARU CROSSTREK

Service bulletins

203 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

15-308-23R

Service Bulletin/Repair Instructions

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.

16-156-25R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.

15-304-22R

Service Bulletin/Repair Instructions

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

Article Locator

Other

Techtips newsletter locator index.

15-333-25R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin

SubaruNet Annoucement (E

Other

This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

01-167-08R

Service Bulletin/Repair Instructions

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

SubaruNet Announcement (R

Other

This announcement provides information on the remanufactured CVT transmission program.

18-230-26

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572(IMM CIRCUIT EXCEPT ANTENNA CIRCUIT) are detected by Keyless Access with Push Button Start(KACM).

07-240-26R

Service Bulletin/Repair Instructions

This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

03-97-26

Service Bulletin/Repair Instructions

This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.

05-97-26

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.

10-105-25R

Service Bulletin/Repair Instructions

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

15-219-18R

Service Bulletin/Repair Instructions

This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully

SubaruNet Announcement (A

Other

This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.

Subaru Tech Tips Special

Service Bulletin/Repair Instructions

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

15-300-22R

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).

Subarunet Announcement (E

Other

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.

18-226-25R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).

18-228-25R

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

15-333-25

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

18-228-25

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

Subaru Tech Tips (Article

Other

Subaru service article locator.

15-130-08R

Service Bulletin/Repair Instructions

This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

07-233-25R

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.

07-236-25

Service Bulletin/Repair Instructions

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

07-235-25

Service Bulletin/Repair Instructions

In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.

16-156-25

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.

07-233-25

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.

15-266-20R

Service Bulletin/Repair Instructions

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

15-320-24R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

SubaruNet Announcement

Other

Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.

13-108-25

Service Bulletin/Repair Instructions

This bulletin provides information on paint codes for vehicles in the 2026 line up.

Subaru Service Technical

Other

Subaru Service Technical Support Newsletter special edition.

SubaruNet Annoucement

Other

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.

15-251-19R

Service Bulletin/Repair Instructions

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

SubaruNet Announcement (S

Other

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.

01-168-09R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

02-192-24R

Service Bulletin/Repair Instructions

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

09-115-24R

Service Bulletin/Repair Instructions

This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs) detected by the Engine Control Module: • P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 • P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 • P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 • P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2

14-31-25

Service Bulletin/Repair Instructions

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.

09-51-08R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.

09-123-24R

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1).

16-103-16R

Service Bulletin/Repair Instructions

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

15-317-24R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.

Subarunet Announcement

Other

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.

RC5 Head Unit OTA

Other

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

09-123-24

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1).

07-59-07R

Service Bulletin/Repair Instructions

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

15-312-23R

Service Bulletin/Repair Instructions

This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles equipped with Gen 1 Data Control Modules.

15-298-22R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

02-192-24

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

07-178-21R

Service Bulletin/Repair Instructions

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

15-320-24

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

02-191-22R

Service Bulletin/Repair Instructions

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

15-316-24R

Service Bulletin/Repair Instructions

This bulletin announces the procedures required to reprogram the DCM (Data Communication Module) in Gen1 Subaru vehicles in response to the 3G network sunsetting.

03-94-24

Service Bulletin/Repair Instructions

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.

Thermo Control Valve Vide

Other

This thermo control valve video contains information on the replacement of thermo control valve.

13-107-24

Service Bulletin/Repair Instructions

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

05-91-24

Service Bulletin/Repair Instructions

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

06-90-24

Service Bulletin/Repair Instructions

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.

09-115-24

Service Bulletin/Repair Instructions

This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).

16-112-18R

Service Bulletin/Repair Instructions

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

FAQ 15-317-24R

Service Bulletin/Repair Instructions

T16 Warranty Extension (15-317-24R) Frequently Asked Questions.

15-321-23R

Service Bulletin/Repair Instructions

This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.

Subaru notice to

Service Bulletin/Repair Instructions

This letter provides information regarding the warranty extension for the Telematics Data Communications Module (DCM).

SubaruNet Announ

Service Bulletin/Repair Instructions

This announcement provides information in regard to the extension of the basic new car limited warranty for the Telematics Data Communication Module (DCM). This coverage will apply to the vehicles listed for vehicles sold or leased in the United States.

15-316-24

Service Bulletin/Repair Instructions

This bulletin provides procedures required for reprogramming the Data Communication Module (DCM) in Gen 1 Subaru vehicles due to sunsetting of the 3G network.

15-317-24

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. This extension is in light of the rare cases of dead batteries experienced by customers.Â

09-110-23R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).

09-110-23

Service Bulletin/Repair Instructions

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.

18-231-23

Service Bulletin/Repair Instructions

This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.

15-285-21R

Service Bulletin/Repair Instructions

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.

12-249-23R

Service Bulletin/Repair Instructions

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

16-131-20R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.

5-88-21R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front stabilizer bushings.

18-230-22

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals.

15-302-22

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Subaru Tech Tips

Service Bulletin/Repair Instructions

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

03-88-22

Service Bulletin/Repair Instructions

The bulletin announces the design change made the propeller shaft to address the small number of customer concerns regarding a growling-type sound being heard from under the vehicle when driving.

15-298-22

Service Bulletin/Repair Instructions

This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

05-88-21

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front stabilizer bushings.

12-288-20R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd.

12-203-16R

Service Bulletin/Repair Instructions

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.

18-219-22

Service Bulletin/Repair Instructions

This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC C2521 and/or DTC 21.

18-222-22

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

15-192-22R

Service Bulletin/Repair Instructions

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

15-291-22

Service Bulletin/Repair Instructions

Going forward when a customer’s vehicle is equipped with a DCM that does not have Software version ID DCM_06.00.17_20190816 installed and they wish to subscribe to Starlink Telematics Service, the DCM must be replaced.

02-189-22

Service Bulletin/Repair Instructions

This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.

16-102-16R

Service Bulletin/Repair Instructions

This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

Subarunet Announ

Service Bulletin/Repair Instructions

(Subaru Retailers) As part of Subaru’s dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.

02-188-21

Service Bulletin/Repair Instructions

This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines.

05-79-20R

Service Bulletin/Repair Instructions

This bulletin announces a change made to the wheel lug nuts.

15-195-16R

Service Bulletin/Repair Instructions

This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement.

18-214-21

Service Bulletin/Repair Instructions

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

15-208-17R

Service Bulletin/Repair Instructions

This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed equipped with F10 7” Navigation and 7” Display Audio head units.

04-27-21R

Service Bulletin/Repair Instructions

As part of Subaru’s dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcingan extension to the Basic New Car Limited Warranty for the Electronic Power Steering (EPS) GearBox Assembly for certain 2012-2018 MY vehicles.

Subaru Owner Let

Service Bulletin/Repair Instructions

As part of Subaru of America’s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicle’s Electronic Power Steering Gear Box Assembly.

15-177-14R

Service Bulletin/Repair Instructions

This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation “Gen 2” and “Gen 2.1” F10 Navigation and Display Audio systems.

15-280-21R

Service Bulletin/Repair Instructions

Gen1 Telematics Reprogramming for 3G Sunset.

02-187-21

Service Bulletin/Repair Instructions

This bulletin outlines changes in the service procedure for engine oil pressure inspection.

09-74-21R

Service Bulletin/Repair Instructions

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components.

18-209-21

Service Bulletin/Repair Instructions

Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

05-76-20R

Service Bulletin/Repair Instructions

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.

02-169-17

Service Bulletin/Repair Instructions

This Service Information bulletin outlines an enhancement made to the 2.0L cylinder head casting part numbers provided below.

06-59-17R

Service Bulletin/Repair Instructions

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address customer concerns of a squeaking or squealing sound on the models listed above.

12-224-17R

Service Bulletin/Repair Instructions

This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.

14-22-16R

Service Bulletin/Repair Instructions

To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

18-205-20

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

15-267-20R

Service Bulletin/Repair Instructions

This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.

03-82-18R

Service Bulletin/Repair Instructions

This bulletin announces a design change to the clutch release bearing.

15-205-16R

Service Bulletin/Repair Instructions

This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed involving “Gen 2” F10 Navigation and Display Audio units with 7” display.

05-79-20

Service Bulletin/Repair Instructions

This Service Information Bulletin announces a change made to the wheel lug nuts.

05-70-19R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the rear wheel / brake backing plates.

16-131-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

12-296-20R

Service Bulletin/Repair Instructions

This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets.

10-19-20

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

18-201-20

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site.

05-76-20

Service Bulletin/Repair Instructions

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.

06-79-20

Service Bulletin/Repair Instructions

This bulletin announces availability of new master cylinder application shaft seals.

15-271-20

Service Bulletin/Repair Instructions

This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.

15-266-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.

15-267-20

Service Bulletin/Repair Instructions

This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.

06-75-20

Service Bulletin/Repair Instructions

This Service Information Bulletin is intended to clarify the proper ordering procedure to use in the rare case when an individual brake hose component of the WUR-03R Service Campaign kit is needed.

12-288-20

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed.

01-181-20

Service Bulletin/Repair Instructions

All Models (Vehicle Cleaning- COVID-19Best Practices)

07-174-20

Service Bulletin/Repair Instructions

This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.

12-284-20

Service Bulletin/Repair Instructions

This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome finish peeling.

14-24-20

Service Bulletin/Repair Instructions

This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.

17-17-13R

Service Bulletin/Repair Instructions

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

18-199-20

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

07-169-20

Service Bulletin/Repair Instructions

This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.

15-199-16R

Service Bulletin/Repair Instructions

This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.

15-204-16R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

11-197-20

Service Bulletin/Repair Instructions

This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). These new files address concerns of the check engine light coming on and setting a DTC P0400: EGR “A” FLOW. The DTC can set if the ECM tests the EGR system when ambient / intake air temperatures are below freezing.

07-152-19R

Service Bulletin/Repair Instructions

This bulletin announces availability of new power window switch assemblies.

10-96-19

Service Bulletin/Repair Instructions

This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.

15-233-18R

Service Bulletin/Repair Instructions

This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

15-243-19R

Service Bulletin/Repair Instructions

This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.

WUE-90R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

15-253-19

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer’s Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.

05-70-19

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.

05-69-19

Service Bulletin/Repair Instructions

This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.

06-68-19R

Service Bulletin/Repair Instructions

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

16-121-19R

Service Bulletin/Repair Instructions

This bulletin provides a procedure for addressing a limited number of concerns involving a tapping-type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.

WUE-90 tool

Service Bulletin/Repair Instructions

SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to allow retailers to place orders for single tools.

15-243-19

Service Bulletin/Repair Instructions

This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.

02-163-16R

Service Bulletin/Repair Instructions

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

16-121-19

Service Bulletin/Repair Instructions

This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.

07-152-19

Service Bulletin/Repair Instructions

This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches

02-170-17R

Service Bulletin/Repair Instructions

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

WUE-90

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

02-178-18R

Service Bulletin/Repair Instructions

This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.

16-119-19

Service Bulletin/Repair Instructions

This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.

06-68-19

Service Bulletin/Repair Instructions

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

11-189-19

Service Bulletin/Repair Instructions

This Service Information bulletin announces a change to the required thread sealer used when installing the PCV valve into the engine block. The previously used material may solidify and cause damage to the engine block threads during PCV valve removal.

07-133-18

Service Bulletin/Repair Instructions

This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.

03-82-18

Service Bulletin/Repair Instructions

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

06-67-18

Service Bulletin/Repair Instructions

This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.

12-251-18

Service Bulletin/Repair Instructions

This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.

15-211-17R

Service Bulletin/Repair Instructions

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.

16-116-18

Service Bulletin/Repair Instructions

This Service Information bulletin provides details about revised CVT select lever (shifter) components. The shape of the lock plate and output of the shift lock solenoid have been changed.

07-128-18R

Service Bulletin/Repair Instructions

This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.

16-115-18

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.

15-232-18

Service Bulletin/Repair Instructions

This Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.

15-233-18

Service Bulletin/Repair Instructions

This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

18-194-18

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information

02-177-18

Service Bulletin/Repair Instructions

In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.

12-247-18

Service Bulletin/Repair Instructions

Impreza 5-door models only. This Service Information bulletin serves as a reminder to always make sure the rear cargo cover (a.k.a. Tonneau Cover) is re-installed properly after removal. Although the cover fits and operates if not installed properly, wrinkling and / or damage to the cover material can occur.

12-234-18

Service Bulletin/Repair Instructions

This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass. Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.

02-175-18

Service Bulletin/Repair Instructions

This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.

04-21-18

Service Bulletin/Repair Instructions

This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.

07-137-18

Service Bulletin/Repair Instructions

Models with Automatic Headlight Beam Leveler System only. This Service Information bulletin announces a revision to the diagnostic procedure used when diagnosing either DTC B2910 or 2911 ?Steering Responsive Headlight Communication? LH or RH.

02-176-18

Service Bulletin/Repair Instructions

This Service Information bulletin announces a design change to the upper oil pan baffle plate used on the models listed above. The new plate has a relief to allow for use of an oil level sensor which will be used in future production.

04-20-18

Service Bulletin/Repair Instructions

This Service Information bulletin announces a running change made to the Steering Angle Sensor. The (new) -style originally used on Legacy and Outback has been adapted.

09-68-18

Service Bulletin/Repair Instructions

This Service Information bulletin announces a design change to the exhaust system cover. The purpose of the change is to improve parts integration (or ?commonality?) between models.

15-222-18

Service Bulletin/Repair Instructions

This bulletin announces a design change to the A/C Condenser receiver-dryer assembly. The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion intrusion and enhance sealing.

18-193-18

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

07-134-18

Service Bulletin/Repair Instructions

This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement

Torque_Conv-Defe

Service Bulletin/Repair Instructions

Please check your inventory and incoming shipments for part numbers 31000AJ730R1 & 31000AJ740R1 manufactured prior to 2/9/18. If the face of the torque converter is stamped with a 290, 291 or 292, please return these parts to your facing RDC as defective.

12-231-18R

Service Bulletin/Repair Instructions

This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.

F10-Gen2-NAV-15-

Service Bulletin/Repair Instructions

TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.

12-231-18

Service Bulletin/Repair Instructions

( 2017-2018MY Impreza - 5 Dr Only)

15-215-18

Service Bulletin/Repair Instructions

Models with FujitsuTEN (F10) Gen 2.0 / 2.1 Navigation or Display Audio Head Units ONLY. This bulletin provides a repair procedure to address specific, confirmed customer concerns of: ? Audio output interruption every 2-3 seconds when listening to AM or FM radio broadcasts ? No audio output at all when attempting to listen to a HD Radio broadcast.

UPDATE - Removal

Service Bulletin/Repair Instructions

The corrected update files are now available for download from Subarunet. TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.

f10-audio-navi-d

Service Bulletin/Repair Instructions

Subject: Removal of Certain Fujitsu 10 Audio / Navigation Update Files from Subarunet The following update files have been temporarily removed from Subarunet due to potential quality concerns with the 2nd file used in those updates. Retailers are requested to take the following action: ? If any of the following Fujitsu 10 Audio / Navigation files have been downloaded and saved locally, please discontinue their use and delete them immediately

02-170-17

Service Bulletin/Repair Instructions

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

10-83-15R

Service Bulletin/Repair Instructions

Models with Manual HVAC Systems only. This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not serviceable. The related instrument panel (IP) wiring harness must also be inspected and replaced if any damage is confirmed. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.

07-119-17

Service Bulletin/Repair Instructions

This Service Information bulletin announces a production method change to the rear combination lamp assembly. The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.

02-166-17R

Service Bulletin/Repair Instructions

This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.

07-118-17R

Service Bulletin/Repair Instructions

Models with SRVD Only. This bulletin provides revised diagnostic and repair procedures to address DTC B2327 for the Subaru Rear Vehicle Detection (SRVD), Blind-Spot Detection (BSD) and Rear Cross Traffic Alert (RCTA) system on the applicable models listed above. Under very specific (rare) conditions, the radar function of the SRVD system may experience a communication error and cause the SRVD warning lamp to illuminate. In addition, under certain highway driving conditions, an improper signal calculation by the system may cause a Cancel Code B2328 to set which will also cause the SRVD warning lamp to illuminate.

02-168-17

Service Bulletin/Repair Instructions

This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address customer concerns of a slipping belt (squeal or chirping) sound.

15-196-16R

Service Bulletin/Repair Instructions

ONLY 2016-2017MY: Those Models equipped with STARLINK Telematics. Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has found that this may be a result of three possible conditions. * The DCM may be off the network due to vehicle storage or other network factors. * The DCM may be lacking power or ground due to some body side electrical concern. * The DCM may have an internal failure.

02-166-17

Service Bulletin/Repair Instructions

This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.

09-64-16

Service Bulletin/Repair Instructions

This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.

15-204-16

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

12-207-16

Service Bulletin/Repair Instructions

This bulletin announces a change to the procedure used in production of the rear door glass assembly. The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the glass separating from the channel when attempting to operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets fully seated during assembly which maximizes the clamping force of the channel on the glass.

139916R

Service Bulletin/Repair Instructions

Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate color match. Should discrepancies arise, please refer your Body Shop contact inquiries to the specific paint vendor or their jobber/supplier for the most updated formula information.

01-174-16

Service Bulletin/Repair Instructions

This Service Information bulletin provides a guideline to use for placement of required or mandated windshield stickers (inside and / or outside) on vehicles equipped with EyeSight Driver Assist Technology and High Beam Assist (HBA) features. Examples of these types of stickers include: * Government facility / Military base access stickers * State-mandated Vehicle Safety Inspection and Emission Compliance stickers * Parking Permit Stickers The cameras used by both of these features require a clear, unobstructed "view" through the windshield for their proper operation. The illustration below shows the "Prohibited area" in gray. Any stickers mandated to be placed within the Prohibited area should be placed to the right of the EyeSight stereo camera and HBA camera, outside of the Prohibited area as shown in the illustration below. Viewed from inside the vehicle, the left edge of the sticker must be placed no more than 14 inches (slightly less is preferred as a "cushion" for measuring variation) from the right edge of the windshield as shown in the illustration and indicated by the box outlined in blue. Always consult state and local regulations applicable to windshield sticker placement.

0116809R

Service Bulletin/Repair Instructions

Replacement Key and Immobilizer Info

Announcements-2

Service Bulletin/Repair Instructions

Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.

0214013

Service Bulletin/Repair Instructions

Oil Filler Cap Gasket Coming Unseated

WQE41-1

Service Bulletin/Repair Instructions

Puddle Light Recall

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.