Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
05-62-18R
Service Bulletin/Repair Instructions
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
SubaruNet Announcement (C
Other
This Announcement provides diagnostic assistance for CVT issues.
15-308-23R
Service Bulletin/Repair Instructions
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
16-132-20R
Service Bulletin/Repair Instructions
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.
16-154-25R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.
16-156-25R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.
16-158-26
Service Bulletin/Repair Instructions
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.
15-304-22R
Service Bulletin/Repair Instructions
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator
Other
Techtips newsletter locator index.
15-333-25R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
09-123-24R
Service Bulletin/Repair Instructions
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1). (This is an revised version of the original bulletin.)
09-81-21R
Service Bulletin/Repair Instructions
This bulletin announces design changes made to the fuel injector in response to the DTCs listed. (This is an revised version of the original bulletin.)
02-193-24R
Service Bulletin/Repair Instructions
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)
09-74-21R
Service Bulletin/Repair Instructions
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)
SubaruNet Annoucement (E
Other
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
01-167-08R
Service Bulletin/Repair Instructions
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
SubaruNet Announcement (R
Other
This announcement provides information on the remanufactured CVT transmission program.
18-230-26
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572(IMM CIRCUIT EXCEPT ANTENNA CIRCUIT) are detected by Keyless Access with Push Button Start(KACM).
07-240-26R
Service Bulletin/Repair Instructions
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
03-97-26
Service Bulletin/Repair Instructions
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
05-97-26
Service Bulletin/Repair Instructions
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
10-105-25R
Service Bulletin/Repair Instructions
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
15-219-18R
Service Bulletin/Repair Instructions
This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully
SubaruNet Announcement (A
Other
This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.
Subaru Tech Tips Special
Service Bulletin/Repair Instructions
This Subaru service and technical support line newsletter provides information on the next phase of TechShare.
15-300-22R
Service Bulletin/Repair Instructions
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
Subarunet Announcement (E
Other
This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.
09-123-24
Service Bulletin/Repair Instructions
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1).
18-226-25R
Service Bulletin/Repair Instructions
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
18-228-25R
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
15-333-25
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
18-228-25
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
Subaru Tech Tips (Article
Other
Subaru service article locator.
15-130-08R
Service Bulletin/Repair Instructions
This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
07-233-25R
Service Bulletin/Repair Instructions
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.
07-236-25
Service Bulletin/Repair Instructions
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
07-235-25
Service Bulletin/Repair Instructions
In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
16-156-25
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.
07-233-25
Service Bulletin/Repair Instructions
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.
15-266-20R
Service Bulletin/Repair Instructions
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-320-24R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
SubaruNet Announcement
Other
Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.
13-108-25
Service Bulletin/Repair Instructions
This bulletin provides information on paint codes for vehicles in the 2026 line up.
Subaru Service Technical
Other
Subaru Service Technical Support Newsletter special edition.
17-21-25
Service Bulletin/Repair Instructions
This Bulletin announces the availability of a new part Extender Belt. This is for customers who find it necessary to increase the length of their seat belt.
SubaruNet Annoucement
Other
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.
15-251-19R
Service Bulletin/Repair Instructions
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
SubaruNet Announcement (S
Other
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.
01-168-09R
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
02-192-24R
Service Bulletin/Repair Instructions
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
09-115-24R
Service Bulletin/Repair Instructions
This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs) detected by the Engine Control Module: • P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 • P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 • P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 • P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2
14-31-25
Service Bulletin/Repair Instructions
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.
09-51-08R
Service Bulletin/Repair Instructions
The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
09-120-24R
Service Bulletin/Repair Instructions
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy the following DTCs: • P0016: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor A • P0017: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor B • P0018: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor A • P0019: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor B • P0087: Fuel Rail/System Pressure – Too Low Bank 1 These files contain enhanced logic for the self-diagnosis program of the ECM and to optimize stabilization of fuel pressure.
16-103-16R
Service Bulletin/Repair Instructions
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
15-317-24R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.
Subarunet Announcement
Other
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.
RC5 Head Unit OTA
Other
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
11-205-25
Service Bulletin/Repair Instructions
This bulletin announces the repair procedures to be followed when DTC P1449 (EVAP System Clog Detected) is detected by the Engine Control Module (ECM).
09-129-24R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
09-122-24R
Service Bulletin/Repair Instructions
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
02-193-24
Service Bulletin/Repair Instructions
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
07-59-07R
Service Bulletin/Repair Instructions
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
15-312-23R
Service Bulletin/Repair Instructions
This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles equipped with Gen 1 Data Control Modules.
15-298-22R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
02-192-24
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
07-178-21R
Service Bulletin/Repair Instructions
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
15-320-24
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
09-129-24
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
02-191-22R
Service Bulletin/Repair Instructions
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
15-316-24R
Service Bulletin/Repair Instructions
This bulletin announces the procedures required to reprogram the DCM (Data Communication Module) in Gen1 Subaru vehicles in response to the 3G network sunsetting.
03-94-24
Service Bulletin/Repair Instructions
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
09-127-24
Service Bulletin/Repair Instructions
This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM). These files address concerns of the starter motor not operating in low ambient temperatures (less than 0 Degrees Celsius/ 32 Degrees Fahrenheit).
15-245-19R
Service Bulletin/Repair Instructions
This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.0 Audio and Navigation head units (H/U) utilized in the models as listed.
Thermo Control Valve Vide
Other
This thermo control valve video contains information on the replacement of thermo control valve.
13-107-24
Service Bulletin/Repair Instructions
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
15-211-17R
Service Bulletin/Repair Instructions
This bulletin addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.
05-91-24
Service Bulletin/Repair Instructions
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
09-120-24
Service Bulletin/Repair Instructions
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy the following DTCs: P0016, P0017, P0018, P0019, P0087.
06-90-24
Service Bulletin/Repair Instructions
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
07-221-23R
Service Bulletin/Repair Instructions
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.
09-115-24
Service Bulletin/Repair Instructions
This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).
09-121-24
Service Bulletin/Repair Instructions
This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of the engine surging/jolting when releasing the accelerator from half-throttle.
09-122-24
Service Bulletin/Repair Instructions
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
09-73-20R
Service Bulletin/Repair Instructions
This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator.
16-112-18R
Service Bulletin/Repair Instructions
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
FAQ 15-317-24R
Service Bulletin/Repair Instructions
T16 Warranty Extension (15-317-24R) Frequently Asked Questions.
15-321-23R
Service Bulletin/Repair Instructions
This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.
12-321-21R
Service Bulletin/Repair Instructions
This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.
Subaru notice to
Service Bulletin/Repair Instructions
This letter provides information regarding the warranty extension for the Telematics Data Communications Module (DCM).
SubaruNet Announ
Service Bulletin/Repair Instructions
This announcement provides information in regard to the extension of the basic new car limited warranty for the Telematics Data Communication Module (DCM). This coverage will apply to the vehicles listed for vehicles sold or leased in the United States.
15-316-24
Service Bulletin/Repair Instructions
This bulletin provides procedures required for reprogramming the Data Communication Module (DCM) in Gen 1 Subaru vehicles due to sunsetting of the 3G network.
15-317-24
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. This extension is in light of the rare cases of dead batteries experienced by customers.Â
18-232-23
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the revised break-in procedure for the A/C compressor.
12-236-23
Service Bulletin/Repair Instructions
This bulletin announces the design change made to the leather wrapped steering wheels.
09-110-23R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
09-110-23
Service Bulletin/Repair Instructions
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
12-299-20R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the outer hinge cover on the driverâs 10-way adjustable power seats.
18-231-23
Service Bulletin/Repair Instructions
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.
07-221-23
Service Bulletin/Repair Instructions
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.
15-285-21R
Service Bulletin/Repair Instructions
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
12-249-23R
Service Bulletin/Repair Instructions
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
15-240-19R
Service Bulletin/Repair Instructions
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
17-18-23
Service Bulletin/Repair Instructions
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
12-247-23R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the rear gate stay assemblies.
12-247-23
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the rear gate stay assemblies.
16-131-20R
Service Bulletin/Repair Instructions
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
09-90-22R
Service Bulletin/Repair Instructions
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
07-184-20R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the power window main switches used in the models listed.
5-88-21R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front stabilizer bushings.
18-230-22
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals.
15-302-22
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
WRE-21R
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle.
Subaru Tech Tips
Service Bulletin/Repair Instructions
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
03-88-22
Service Bulletin/Repair Instructions
The bulletin announces the design change made the propeller shaft to address the small number of customer concerns regarding a growling-type sound being heard from under the vehicle when driving.
15-298-22
Service Bulletin/Repair Instructions
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
05-88-21
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front stabilizer bushings.
12-288-20R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd.
09-90-22
Service Bulletin/Repair Instructions
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
12-203-16R
Service Bulletin/Repair Instructions
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
18-218-22
Service Bulletin/Repair Instructions
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C.
18-222-22
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-192-22R
Service Bulletin/Repair Instructions
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
Subarunet Announ
Service Bulletin/Repair Instructions
WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental.
15-291-22
Service Bulletin/Repair Instructions
Going forward when a customerâs vehicle is equipped with a DCM that does not have Software version ID DCM_06.00.17_20190816 installed and they wish to subscribe to Starlink Telematics Service, the DCM must be replaced.
Remote Engine St
Service Bulletin/Repair Instructions
Remote engine start system troubleshooting guide.
03-87-21
Service Bulletin/Repair Instructions
This bulletin provides a repair procedure for R152 type rear differentials.
02-189-22
Service Bulletin/Repair Instructions
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
16-102-16R
Service Bulletin/Repair Instructions
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
15-287-21
Service Bulletin/Repair Instructions
This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.
02-188-21
Service Bulletin/Repair Instructions
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines.
05-79-20R
Service Bulletin/Repair Instructions
This bulletin announces a change made to the wheel lug nuts.
09-81-21
Service Bulletin/Repair Instructions
This bulletin announces design changes made to the fuel injector assembly in response to misfire DTC P030x, engine knocking, and/or DTCs P219C-D-E-F.
15-195-16R
Service Bulletin/Repair Instructions
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement.
07-198-21
Service Bulletin/Repair Instructions
This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports of excessive noise while cranking the engine.
09-77-21R
Service Bulletin/Repair Instructions
This bulletin announces the availability of ECM reprograming files to correct a possible limited power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm.
18-214-21
Service Bulletin/Repair Instructions
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
09-77-21
Service Bulletin/Repair Instructions
This bulletin announces the availability of ECM reprograming files to correct a possible lack of power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm.
12-321-21
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the cowl panel.
15-280-21R
Service Bulletin/Repair Instructions
Gen1 Telematics Reprogramming for 3G Sunset.
WUA-86R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.
15-254-19R
Service Bulletin/Repair Instructions
Map Data Update Procedure for Harman Gen 3.0 Navigation Equipped Head Units (H/U)
02-187-21
Service Bulletin/Repair Instructions
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
18-209-21
Service Bulletin/Repair Instructions
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
WRD-21R
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts.
05-85-21R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the TPMS valve assemblies.
WUQ-02R
Service Bulletin/Repair Instructions
This recall (WUQ-02) has been expired and superseded to the WRE-21 recall.
06-82-21
Service Bulletin/Repair Instructions
This bulletin provides a service procedure to address a squeaking-type sound from the rear suspension area customers may hear when going over bumps.
12-311-21
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving.
05-76-20R
Service Bulletin/Repair Instructions
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
12-312-21
Service Bulletin/Repair Instructions
This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.
15-221-18R
Service Bulletin/Repair Instructions
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.
11-200-20R
Service Bulletin/Repair Instructions
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
14-22-16R
Service Bulletin/Repair Instructions
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
18-205-20
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-267-20R
Service Bulletin/Repair Instructions
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
03-82-18R
Service Bulletin/Repair Instructions
This bulletin announces a design change to the clutch release bearing.
05-79-20
Service Bulletin/Repair Instructions
This Service Information Bulletin announces a change made to the wheel lug nuts.
12-306-20R
Service Bulletin/Repair Instructions
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies.
05-70-19R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the rear wheel / brake backing plates.
16-131-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
12-296-20R
Service Bulletin/Repair Instructions
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets.
10-19-20
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
07-184-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the power window main switches used in the models listed.
09-73-20
Service Bulletin/Repair Instructions
This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator.
07-183-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly.
10-98-20R
Service Bulletin/Repair Instructions
This bulletin announces availability of new A/C compressor assemblies designed to address customer concerns of reduced system performance accompanied by a rattling and/or scraping type sound.
12-302-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.
05-78-20
Service Bulletin/Repair Instructions
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed.
18-201-20
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site.
Subaru Starlink
Service Bulletin/Repair Instructions
Update for STARLINK Multimedia Software and Navigation Maps.
12-297-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the rear seat folding center arm rest.
18-200-20
Service Bulletin/Repair Instructions
This bulletin provides a description of current changes to Service Manuals.
09-72-20R
Service Bulletin/Repair Instructions
This bulletin announces availability of new intake manifold assemblies.
05-76-20
Service Bulletin/Repair Instructions
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
15-271-20
Service Bulletin/Repair Instructions
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
12-293-20
Service Bulletin/Repair Instructions
This bulletin announces design changes made to the rear quarter glass assembly in response to a small number of reports describing a rattling - type sound origination from the lower molding.
09-72-20
Service Bulletin/Repair Instructions
This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and being drawn into the engine.
15-238-19R
Service Bulletin/Repair Instructions
IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.
15-266-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
15-267-20
Service Bulletin/Repair Instructions
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
12-296-20
Service Bulletin/Repair Instructions
This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to secure the rear stabilizer bar brackets to them.
06-75-20
Service Bulletin/Repair Instructions
This Service Information Bulletin is intended to clarify the proper ordering procedure to use in the rare case when an individual brake hose component of the WUR-03R Service Campaign kit is needed.
12-288-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed.
01-181-20
Service Bulletin/Repair Instructions
All Models (Vehicle Cleaning- COVID-19Best Practices)
15-263-20
Service Bulletin/Repair Instructions
In the intrest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit.
09-71-20
Service Bulletin/Repair Instructions
This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area.
07-174-20
Service Bulletin/Repair Instructions
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.
12-283-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components.
17-17-13R
Service Bulletin/Repair Instructions
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
07-171-20
Service Bulletin/Repair Instructions
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
12-279-20R
Service Bulletin/Repair Instructions
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
01-180-20
Service Bulletin/Repair Instructions
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.
03-83-20R
Service Bulletin/Repair Instructions
This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while driving in 4th gear between 1900 and 2500 rpm.
07-169-20
Service Bulletin/Repair Instructions
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
15-214-17R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
WUR-03R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hoseâs inner and outer layers.
11-196-20
Service Bulletin/Repair Instructions
This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above.
07-166-20
Service Bulletin/Repair Instructions
This Service Information Bulletin announces part number change information for the ignition coils used on the models listed.
12-279-20
Service Bulletin/Repair Instructions
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
WUR-03 HOSES
Service Bulletin/Repair Instructions
Part Supply update for part numbers 26592FL010 and 26592FL000.
Subaru Retailers
Service Bulletin/Repair Instructions
This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles.
07-129-18R
Service Bulletin/Repair Instructions
This bulletin announces availability of reprogramming files to optimize operation of the Tire Pressure Monitor Systemâs (TPMS) real-time display function. Under certain high-altitude conditions, the tire pressure values displayed in the combination meter may not be accurate. NOTE: The TPMS Real Time display is independent of the actual TPMS function. Should an actual low tire pressure condition occur, the TPMS indicator light will illuminate as expected.
12-277-19
Service Bulletin/Repair Instructions
This bulletin describes a design change made to the exterior âAâ pillar cover. The change involves use of materials in critical areas having added rigidity along with an extra strengthening rib. These changes will prevent the upper corner portion from being deformed should the leading edge of the front door contact it during opening and closing.
12-276-19
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the fog light cover claws to improve their retention. The height of all 5 retaining claws has been increased by .5 mm as shown in the illustration below.
16-126-19
Service Bulletin/Repair Instructions
This bulletin announces a design change to the leather transmission selector lever grip. The change will address a small number of concerns regarding stickiness and / or roughness felt on a portion (Panel A shown in the illustration below) of the grip surface. The new part also enhances parts commonality among models.
WUP-01R
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
15-227-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâs functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
15-228-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) > Diagnostics with Phenomenaâ section as a starting point.
15-231-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
15-220-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
15-226-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-229-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
15-230-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
15-233-18R
Service Bulletin/Repair Instructions
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
15-243-19R
Service Bulletin/Repair Instructions
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
WUR-03
Service Bulletin/Repair Instructions
In the intrest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose's inner and outer layers. The condition presents itself as a noticeable swelling of the hose rubber near the fittings. However, the change in appearance does not affect the performance of the braking system.
15-254-19
Service Bulletin/Repair Instructions
On August 23rd, 2018, the first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure when requested as a courtesy, an opportunity to build retailer loyalty, enhance customer satisfaction and in keeping with the Love Promise. Retailers may also want to install this map update on any certified pre-owned or pre-owned vehicles in their inventory on their own. The site (dealer.subaru-maps.com) which is unique for retailers, is not the same as what customers will be accessing at home. If Service, Sales, and/or Parts Managers do not have a login, create an account from this page. There may be a short delay while retailer approval is pending.
WUP-01
Service Bulletin/Repair Instructions
Subaru f America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
07-161-19
Service Bulletin/Repair Instructions
This Service Information Bulletin announces a design change made to the side curtain and knee airbag modules on the models listed above to optimize commonization with the Japanese production parts. The change involves the mixture ratio of Argon to Helium used in the inflator gas: ⢠OLD gas ratio: 94% Argon, 6% Helium ⢠NEW gas ratio: 96% Argon, 4% Helium. All other specifications of these modules are unchanged.
15-253-19
Service Bulletin/Repair Instructions
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
09-70-19
Service Bulletin/Repair Instructions
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them.
05-70-19
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.
06-72-19
Service Bulletin/Repair Instructions
This Service Information Bulletin announces a design change to the ABS wheel speed sensor assemblies. The change optimizes moisture and corrosion resistance of the sensor harness casing.
05-69-19
Service Bulletin/Repair Instructions
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
06-68-19R
Service Bulletin/Repair Instructions
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
16-121-19R
Service Bulletin/Repair Instructions
This bulletin provides a procedure for addressing a limited number of concerns involving a tapping-type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.
15-243-19
Service Bulletin/Repair Instructions
This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
Harman-update-in
Service Bulletin/Repair Instructions
In efforts to increase customer satisfaction, Subaru of America, Inc. is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units.
02-163-16R
Service Bulletin/Repair Instructions
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
12-266-19
Service Bulletin/Repair Instructions
This bulletin announces a change to the interior door trim panels made to address a limited number of concerns regarding small dents appearing in the accent areas as shown in the illustrations below. These dents can occur when the foam layer on the inside of the trim panel covering material is pressed inward and comes in contact with adhesive used during assembly preventing a return to its original condition. An additional barrier has been added during manufacturing to keep the foam layer and adhesive separated.
12-256-19R
Service Bulletin/Repair Instructions
This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish.
16-121-19
Service Bulletin/Repair Instructions
This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.
15-217-18R
Service Bulletin/Repair Instructions
IMPORTANT: This Service Bulletin has been as been replaced by TSB 15-240-19R entitled ?New Harman Audio Amplifiers?. Please refer to this new bulletin for the latest information regarding this condition.
02-170-17R
Service Bulletin/Repair Instructions
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
15-240-19
Service Bulletin/Repair Instructions
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head unit off and back on again in a short amount of time ? Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance ? No response from the volume control knob.
15-238-19
Service Bulletin/Repair Instructions
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.
02-178-18R
Service Bulletin/Repair Instructions
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
16-111-18R
Service Bulletin/Repair Instructions
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) used with the TR580 CVT. Contamination in a fluid pressure solenoid valve can cause a DTC P0841. The new logic will allow the solenoid to operate in a manner enabling it to discharge the contamination.
06-68-19
Service Bulletin/Repair Instructions
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
11-189-19
Service Bulletin/Repair Instructions
This Service Information bulletin announces a change to the required thread sealer used when installing the PCV valve into the engine block. The previously used material may solidify and cause damage to the engine block threads during PCV valve removal.
12-256-19
Service Bulletin/Repair Instructions
This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish.
15-235-18
Service Bulletin/Repair Instructions
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
03-82-18
Service Bulletin/Repair Instructions
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
10-89-18
Service Bulletin/Repair Instructions
This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below.
07-141-18
Service Bulletin/Repair Instructions
This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. The change to a ?Tree Type? clip from an ?Anchor Type? was made to secure the harness tighter and improve assembly line productivity. Comparison images are provided below.
16-116-18
Service Bulletin/Repair Instructions
This Service Information bulletin provides details about revised CVT select lever (shifter) components. The shape of the lock plate and output of the shift lock solenoid have been changed.
WTT-79R
Service Bulletin/Repair Instructions
Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Subaru has determined that due to an engine programming issue, the affected vehicles may stall when coming to a stop or driving at a low speed (under 15 MPH) when the air conditioning is operating at maximum capacity. Under certain hot weather conditions, when the vehicle?s air conditioning is running at full capacity, the engine programming may not account for the additional load placed on the engine when slowing down or coming to a stop. In some cases, this could cause the engine to stall requiring the driver to immediately restart the vehicle.
04-22-18
Service Bulletin/Repair Instructions
This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when driving on rough roads.
02-175-18R
Service Bulletin/Repair Instructions
This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.
15-232-18
Service Bulletin/Repair Instructions
This Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.
15-233-18
Service Bulletin/Repair Instructions
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
15-226-18
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern
15-227-18
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. I
15-228-18
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-229-18
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-230-18
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-231-18
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
18-194-18
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
WTT-79
Service Bulletin/Repair Instructions
Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM.
12-233-18R
Service Bulletin/Repair Instructions
This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. The new parts make closing the doors easier while maintaining a tight seal against air and water intrusion and reducing outside road noise levels in the cabin.
12-247-18
Service Bulletin/Repair Instructions
Impreza 5-door models only. This Service Information bulletin serves as a reminder to always make sure the rear cargo cover (a.k.a. Tonneau Cover) is re-installed properly after removal. Although the cover fits and operates if not installed properly, wrinkling and / or damage to the cover material can occur.
02-175-18
Service Bulletin/Repair Instructions
This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.
07-137-18
Service Bulletin/Repair Instructions
Models with Automatic Headlight Beam Leveler System only. This Service Information bulletin announces a revision to the diagnostic procedure used when diagnosing either DTC B2910 or 2911 ?Steering Responsive Headlight Communication? LH or RH.
15-224-18
Service Bulletin/Repair Instructions
This bulletin announces new part number information for the antenna feeder cable and head liner. It also provides helpful installation tips for properly securing the cable to the head liner so post-repair rattling sound concerns are avoided.
05-62-18
Service Bulletin/Repair Instructions
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. The strut mount cap / seal shape has been changed (outside diameter increased by 30mm) and reinforced to provide improved sealing against water intrusion. NOTE: Any rust accumulation as described here is cosmetic and will not impair functionality of the strut top.
02-176-18
Service Bulletin/Repair Instructions
This Service Information bulletin announces a design change to the upper oil pan baffle plate used on the models listed above. The new plate has a relief to allow for use of an oil level sensor which will be used in future production.
12-244-18
Service Bulletin/Repair Instructions
This bulletin outlines changes made to the rear quarter panel wheel arch garnish to eliminate gapping between the inner edge of the trim and the vehicle body.
07-131-18R
Service Bulletin/Repair Instructions
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
12-245-18
Service Bulletin/Repair Instructions
5 DOOR MODELS ONLY. This Service Information bulletin announces a design change to the rear gate trim panels. The change was made to the areas of the panels where they fit together to improve production line efficiency.
12-242-18
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the outside mirrors to address a very limited number of customer concerns regarding a rattling-type sound which may be heard when shutting the front doors. The change involves the addition of four pieces of EPT foam tape to the mirror?s internal components which provides additional stabilization and eliminates the sound.
07-134-18
Service Bulletin/Repair Instructions
This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement
15-220-18
Service Bulletin/Repair Instructions
This Service Information bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit
18-192-18
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
15-217-18
Service Bulletin/Repair Instructions
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
12-231-18R
Service Bulletin/Repair Instructions
This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.
07-129-18
Service Bulletin/Repair Instructions
This bulletin announces availability of reprogramming files to optimize operation of the Tire Pressure Monitor System?s (TPMS) real-time display function. Under certain high-altitude conditions, the tire pressure values displayed in the combination meter may not be accurate.
07-131-18
Service Bulletin/Repair Instructions
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
15-216-18
Service Bulletin/Repair Instructions
50TH ANNIVERSARY EDITIONS ONLY. This Service Information bulletin provides detailed part information along with installation instructions for the optional 2018MY 50th Anniversary badges designed to commemorate 50 Years of Subaru in America.
hk-questionaire-
Service Bulletin/Repair Instructions
Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then evaluate what is needed and then improve the system accordingly to prevent the undesired outcome in the future.
15-214-17
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
HARMON-TSG
Service Bulletin/Repair Instructions
The content of this ?Technical Support Guide? is based mostly on the respective region?s owner?s manual supplements for the Gen3.0 infotainment (HARMAN model Navigation/Audio) system.
12-231-18
Service Bulletin/Repair Instructions
( 2017-2018MY Impreza - 5 Dr Only)
07-122-17
Service Bulletin/Repair Instructions
MODELS WITH EYESIGHT ONLY. This bulletin announces reprogramming file availability to optimize the EyeSight system. Customers may notice the lane departure warning feature re-activates the next time the ignition is turned on, even after choosing to turn it off. After this reprogramming, the system will retain whatever setting the operator has chosen (OFF or ON) instead of automatically defaulting back to ON after the ignition is turned off.
07-123-17
Service Bulletin/Repair Instructions
A design improvement has been made to the warning box assembly for improved responsiveness. The warning box is located inside the overhead map light assembly as shown in the illustrations below. The warning box part number has also been changed. On affected vehicles, the passenger?s airbag ON/OFF indicator flashes, the airbag warning lamp illuminates and DTC B1661: ?PASSENGER?S AIRBAG ON/OFF INDICATOR FAILURE? is stored. This DTC indicates communication between the warning box and combination meter has failed. The condition is more likely to be observed during high ambient temperature conditions. In some cases, there may also be a DTC B1502: ?WARNING BOX COMMUNICATION MALFUNCTION? stored in the combination meter memory.
02-170-17
Service Bulletin/Repair Instructions
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
13-100-17
Service Bulletin/Repair Instructions
Note: This is the most accurate information available at the time of printing. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate color match. Should discrepancies arise, please refer your Body Shop contact inquiries to the specific paint vendor or their jobber / supplier for the most updated formula information. The paint coding information can be found on the vehicle's VIN plate.
0116809R
Service Bulletin/Repair Instructions
Replacement Key and Immobilizer Info
Announcements-2
Service Bulletin/Repair Instructions
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
0214013
Service Bulletin/Repair Instructions
Oil Filler Cap Gasket Coming Unseated
WQE41-1
Service Bulletin/Repair Instructions
Puddle Light Recall