Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
15-308-23R
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
16-156-25R
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.
15-304-22R
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator
Techtips newsletter locator index.
15-333-25R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
SubaruNet Annoucement (E
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
SubaruNet Announcement (R
This announcement provides information on the remanufactured CVT transmission program.
07-240-26R
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
03-97-26
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
05-97-26
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
10-105-25R
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
15-219-18R
This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully
SubaruNet Announcement (A
This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.
Subaru Tech Tips Special
This Subaru service and technical support line newsletter provides information on the next phase of TechShare.
15-300-22R
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
Subarunet Announcement (E
This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.
18-226-25R
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
15-333-25
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips (Article
Subaru service article locator.
15-130-08R
This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
07-233-25R
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.
07-236-25
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
07-235-25
In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
16-156-25
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.
07-233-25
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.
15-266-20R
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-320-24R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
SubaruNet Announcement
Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.
13-108-25
This bulletin provides information on paint codes for vehicles in the 2026 line up.
Subaru Service Technical
Subaru Service Technical Support Newsletter special edition.
17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality.
SubaruNet Annoucement
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.
15-251-19R
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
SubaruNet Announcement (S
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.
01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
02-192-24R
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
14-31-25
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.
09-51-08R
The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
Subarunet Announcement
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.
RC5 Head Unit OTA
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
07-59-07R
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
15-298-22R
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
02-192-24
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
07-178-21R
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
15-320-24
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
02-191-22R
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
03-94-24
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
Thermo Control Valve Vide
This thermo control valve video contains information on the replacement of thermo control valve.
13-107-24
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
05-91-24
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
06-90-24
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
TKA-20R, TKB-20R
SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
TKA-20R/TKB-30R/
SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
12-249-23R
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
TKA-20R,TKB-20R,
Takata Front Passenger Airbag Module / Inflator âLike for Likeâ Recall
TKA, TKB, TKC-20
Takata Front Passenger Airbag Module / Inflator âLike for Likeâ Recall
16-131-20R
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
15-302-22
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
18-223-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-192-22R
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
09-83-21R
This bulletin announces design change to the water pump assembly.
15-293-22
This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.
02-189-22
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
09-83-21
This bulletin announces design change to the water pump assembly.
16-102-16R
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
18-213-21
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
18-206-21
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
02-157-14R
As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
06-59-17R
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address customer concerns of a squeaking or squealing sound on the models listed above.
14-22-16R
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
16-107-17R
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
03-82-18R
This bulletin announces a design change to the clutch release bearing.
18-203-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
16-131-20
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
06-80-20
This bulletin announces a change to the internal logic of the ABS / VDC Hydraulic Control Unit
06-79-20
This bulletin announces availability of new master cylinder application shaft seals.
01-181-20
All Models (Vehicle Cleaning- COVID-19Best Practices)
07-169-20
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
07-170-20
This bulletin announces reprogramming file availability to optimize the EyeSight camera assembly.
TKA-20R
SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004-2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
06-74-20
This Service Information Bulletin provides the most recent part number and interchangeability information for the EPB assembly.
07-152-19R
This bulletin announces availability of new power window switch assemblies.
Subaru Announcem
Takata Like for Like recalls- TKA20 (Zone A), TKB20 (Zone B), TKC20 (Zone C).
06-71-19R
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.
06-71-19
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.
Retailer Announc
As part of Subaruâs dedication to customer satisfaction, SOA is announcing an Electric Parking Brake (EPB) Warranty Extension program, which extends the New Car Basic Limited Warranty coverage of the EPB actuator assembly for 2010-2014 Legacy/Outback vehicles with CVT or 5AT Transmission that were sold or leased in the United States.
Warranty Extensi
Subaru owner letter. As part of Subaru of Americaâs dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicleâs Electric Parking Brake Assembly (EPB). As the warrantor of Subaru vehicles in the United States, Subaru of America is implementing an EPB Warranty Extension program which extends warranty coverage for the EPB on the models listed above that were sold or leased in the United States.
WTV-81R
Subaru of America, Inc. (Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator ssembly. A total of 27,175 U.S. vehicles are affected by this recall.
06-51-15R
This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce customer concerns of excessive brake squeal. This new kit eliminates the âslottedâ shim which previously was installed between the rubber-coated outer shim and the brake pad.
06-68-19R
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
02-163-16R
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
07-84-14R
This bulletin provides clearer steps for completing the Occupant Detection System (ODS) rezeroing (system calibration) procedure along with a revised diagnostic chart for DTC B1650 (ODS Failure).
06-58-17R
This bulletin announces a new replacement EPB actuator assembly to address DTC C0251. In isolated cases, the automatic calibration function of the EPB actuator may not always occur when turning the ignition on. As a temporary result, the EPB may not function, the brake system warning lamp will flash to alert the driver and DTC C0251 will be stored in memory. The EPB will resume normal operation on the next key cycle.
WUF-91R
Subaru of America, Inc. (Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.
WUF-91
Owner Notification, Owners will be notified by first class mail on May 10, 2019. Owners with a valid email address on file will also be notified by email. Subaru retailers with affected vehicles will receive an affected VIN list from their Zone Office prior to owner notification. Service, Parts, and Claim Instructions Detailed service, parts, and claim information is available in the WUF-91 Product Campaign Bulletin on STIS. A copy of the owner notification is included at the end of the bulletin.
02-170-17R
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
WUF-91-041219
New Subaru Safety Recall: WUF-91 Replacement Ignition Switch Recall Subaru of America, Inc. (Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.
TKA19-TKB19-TKC1
SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
02-178-18R
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
02-134-12R
The purpose of this bulletin is to announce a change to the specification of the valve springs used in the FB engine. The new springs have different color paint marks to help identify their application.
16-119-19
This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.
TKA-19
SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN). This phase of the Takata recall expansion includes all remaining vehicles equipped with a non-desciccated Takata-sourced passenger side frontal air bag containing the propellant PSAN. Recall Codes TKA-19-TKB-19-TKC-19
07-133-18
This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
WTV-81
Subaru of America, Inc. (Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall. Vehicles equipped with an automatic transmission are not affected by this recall. However, they will be covered under an extended warranty. Details of the extended warranty coverage will be forthcoming.
03-82-18
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
06-67-18
This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.
18-194-18
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
02-177-18
In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.
07-131-18R
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
06-61-18
This bulletin announces availability of new VDC Control Module & Hydraulic Units (VDCCM&H/U) to address isolated customer concerns of the green Hill Holder light blinking and cancel warning alarm sounding during cranking / starting the engine
07-131-18
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
Front Door Panel
Front Door Panel? UPDATE 10/5 TO: Parts Managers/Service Managers FROM: Subaru of America, Inc. DEPARTMENT: Parts & Service DATE: 10/05/2017 Please disregard the message below. The supplier has determined there was an error in the inspection process and the door panels listed below meet SIA?s specifications. All Parts Claims have been cancelled. We apologize for any inconvenience caused. Due to a production issue with part numbers: 60009AJ00B9P, 01B9P, 02B9P, & 03B9P retailers are required to scrap their on-hand inventory on site. These will not be returned to the RDCs. All claims were entered for the retailers based on their PartsEye inventory. They do require a DPSM approval. Replacement inventory should be available in 1-2 weeks. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity.
02-170-17
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
12-117-10R
MODELS WITH SUNROOFS ONLY. If you encounter a customer complaint of water leaking into the interior of the vehicle from the map light area, the following 2 areas should be inspected closely for a potential source or cause: * The leak could be caused by water leaking past the sunroof cable mechanism. To remedy the condition, silicone sealer will need to be carefully applied to both of the front end caps. * One or both of the sunroof drain tubes may be kinked or restricted causing water accumulated in the frame assembly to overflow and leak into the interior.
15-157-12R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Service Policies and Procedures Manual found in subarunet.
16-107-17
CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.
02-168-17
This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address customer concerns of a slipping belt (squeal or chirping) sound.
04-15-17
This bulletin announces a new steering column assembly designed to address a limited number of customer concerns involving the tilt mechanism portion not staying locked. This condition can only occur during the process of adjusting the steering column?s tilt position if the tilt lever is not pushed up all the way back up when completed. Once the column is fully locked (the tilt lever is pushed all the way up), there is no concern of possible release.
165817
This bulletin announces a new replacement EPB actuator assembly to address DTC C0251. In isolated cases, the automatic calibration function of the EPB actuator may not always occur when turning the ignition on. As a temporary result, the EPB may not function, the brake system warning lamp will flash to alert the driver and DTC C0251 will be stored in memory. The EPB will resume normal operation on the next key cycle.
02-164-16
This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch to increase durability
16-103-16
Only Models Equipped with TR690 CVT only. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
15-193-16R
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
216316
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
16-102-16
TSB: All Models Equipped with CVT Transmissions. This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
06-53-16R
This bulletin announces a design change to the front brake caliper supports to address customer concerns of a rattling sound heard while driving. The change involves a reduction in the amount of clearance between the caliper support mounting bolt holes and the mounting bolts. NOTE: This information is applicable to models using 16? front brakes ONLY.
PAN-AUDIO
PANASONIC AUDIO SYSTEMS TROUBLESHOOTING GUIDE
06-53-16
This bulletin announces a design change to the front brake caliper supports to address customer concerns of a rattling sound heard while driving. The change involves a reduction in the amount of clearance between the caliper support mounting bolt holes and the mounting bolts. NOTE: This information is applicable to models using 16? front brakes ONLY.
18-186-16
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
02-157-14R-4-28-
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
02-157-14N
Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo. Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.
02-157-14FAQ
Oil Consumption Class Action Law Suit Frequently Asked Questions
02-157-14R-4-13-
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
15-193-16
This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements. All 2012 to 2015 Models Equipped with FujitsuTen (F10) Generation 1 (Gen1) Audio / Navigation Systems
06-49-15R
IN RESPONSE TO ISOLATED REPORTS OF CRACKED OR BROKEN ABS WHEEL SPEED SENSOR HARNESS RETAINING CLIPS CAUSED BY REACTION WITH ACIDS USED IN SOME WHEEL CLEANERS, THE CLIP MATERIAL HAS BEEN CHANGED TO POLYPROPYLENE (PPO).
16-98-16
THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES FOR OPTIMIZATION OF THE TRANSMISSION CONTROL MODULE (TCM). THE NEW LOGIC ADDRESSES CUSTOMER CONCERNS OF INCONSISTENT SHIFTING CHARACTERISTICS AND / OR A SLIPPING -TYPE SENSATION WHICH MAY BE EXPERIENCED UNDER MODERATE ACCELERATION AFTER A COLD START BEFORE THE CVT IS UP TO OPERATING TEMPERATURE.
PEOCCAS
PROPOSED ENGINE OIL CONSUMPTION CLASS ACTION SETTLEMENT RECENTLY YOU MAY HAVE SEEN VARIOUS ONLINE AND OTHER MEDIA ARTICLES REGARDING SUBARU OF AMERICA, INC. REACHING A PROPOSED SETTLEMENT IN A CLASS ACTION LAWSUIT FOR ALLEGED OIL CONSUMPTION CONCERNS ON CERTAIN SUBARU VEHICLES. SOME MEDIA OUTLETS ALSO SUPPLIED VARYING INFORMATION ON THE CONTENTS OF THIS SETTLEMENT. THE FOLLOWING INFORMATION IS BEING PROVIDED TO YOU, OUR RETAILERS, IN ADVANCE OF ANY CUSTOMER NOTIFICATION.
0215714R
surface treatment change to oil control piston rings
18-184-15
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.
164290R
Transmission Cooler Flushing
16-97-15
THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT (MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT
06-51-15
THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.
03-67-12R
SUBARU OF AMERICA, INC. HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A NEW AND IN-STOCK VEHICLE.
06-52-15
THIS BULLETIN PROVIDES AN INSPECTION AND ADJUSTMENT PROCEDURE TO ADDRESS A DTC C0075 WHICH MAY BE STORED IN THE VEHICLE DYNAMICS CONTROL AND HYDRAULIC CONTROL UNIT (VDCCM&HCU). THE DTC RELATES TO INCORRECT INPUTS TO WHEEL CYLINDER PRESSURE SENSORS DUE TO AIR IN THE HYDRAULIC BRAKE LINES. IN ADDITION, ON IMPREZA AND XV CROSSTREK, AN IMPROPERLY ADJUSTED BRAKE LIGHT SWITCH (BLS) MAY ALSO CAUSE THE DTC.
02-162-15R
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY. NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION.
02-162-15
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY. NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW.
15-185-15R
THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.
15-185-15
THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.
18-182-15
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
02-132-12R
This Bulletin provides a procedure for diagnosis and determination of necessary part replacement in the event any of the ?AVCS Slow Response? or ?AVCS System Failure? DTCs listed above are found to be stored in the ECM memory. A possible cause of these conditions is contamination within the camshaft sprocket and / or oil control solenoid valve (OCV) mechanism.
18-181-15
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
18-181-15 (2)
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
06-49-15
IN RESPONSE TO ISOLATED REPORTS OF CRACKED OR BROKEN ABS WHEEL SPEED SENSOR HARNESS RETAINING CLIPS CAUSED BY REACTION WITH ACIDS USED IN SOME WHEEL CLEANERS, THE CLIP MATERIAL HAS BEEN CHANGED TO POLYPROPYLENE (PPO).
SB-06-49-15
SUBARU: SOME WHEEL CLEANERS HAVE ACID, AND ABS WHEEL SENSOR HARNESS RETAINING CLIPS WOULD EITHER BECOME BROKEN OR DEVELOPED CRACKS AND A NEW RETAINING CLIP, WITH POLYPROPLYLENE, WOULD BE USED INSTEAD. MODEL 2010-14 LEGACY, OUTBACK. *PE
02-160-15
This Service Information bulletin provides revised procedures for inspection and measurement of the cylinder block assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.
11-145-14R
THIS BULLETIN ANNOUNCES THE AVAILABILITY OF REPROGRAMMING FILES AND A REVISED OIL LEVEL SWITCH TO OPTIMIZE THE ECM LOGIC FOR ENGINE OIL LEVEL DETECTION IN THE EVENT OF FALSE OR PREMATURE LOW ENGINE OIL LEVEL WARNING LAMP ILLUMINATION. REVISED TO INCREASE ENGINE OIL QUANTITIES.
04-14-15R
THIS BULLETIN ANNOUNCES AVAILABILITY OF A DESIGN CHANGE TO THE POWER STEERING PUMP TO ADDRESS CUSTOMER CONCERNS OF INCREASED STEERING EFFORT, ESPECIALLY IN COLD TEMPERATURES. REVISED TO SPECIFY H4 MODELS ONLY.
18-176-15
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
04-14-15
THIS BULLETIN ANNOUNCES AVAILABILITY OF A DESIGN CHANGE TO THE POWER STEERING PUMP TO ADDRESS CUSTOMER CONCERNS OF INCREASED STEERING EFFORT, ESPECIALLY IN COLD TEMPERATURES.
SB-04-14-15
SUBARU: IN ORDER TO ADDRESS THE CONCERNS OF INCREASED STEERING EFFORT, A DESIGN CHANGE TO THE POWER STEERING PUMP HAS BEEN MADE. *JS
06-43-12R
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE GUIDELINES FOR PROPER POSITIONING OF ETC DEVICES, E.G., EZ PASS®, SUN PASS®, K-TAG, ETC. IN VEHICLES EQUIPPED WITH THE NEW EYESIGHT SYSTEM.
15-178-15
THIS SERVICE INFORMATION BULLETIN PROVIDES RECOMMENDATIONS TO ADDRESS A CUSTOMER CONCERN OF A CHECK DEVICE ERROR MESSAGE BEING DISPLAYED ON THE SCREEN OF THEIR PANASONIC AUDIO UNIT. THIS CONDITION IS MOST LIKELY TO OCCUR IN WARM CLIMATES AND / OR DURING THE SUMMER MONTHS WHEN CABIN TEMPERATURES CAN EASILY EXCEED 158°(F) DURING A HOT SOAK SITUATION.
NAVI- SYSTEM-2
GEN I SD CARD NAVIGATION SYSTEM TROUBLE SHOOTING GUIDE
12-178-15
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A CHANGE TO THE APPEARANCE OF THE HOOD LATCH AND STRIKER MOUNTING BOLTS. THE ORIGINAL BOLTS HAD A BLACK-COLORED FINISH WHILE THE NEW BOLTS ARE SILVER IN COLOR. THERE IS NO CHANGE TO THE SHAPE OR STRENGTH OF THE BOLTS.
1114514R-2
Reprogramming File Availability for Oil Level detection
1114514R-1
Reprogramming File Availability for Oil Level detection
0215714R-1
Surface Treatment Change To Oil Control Piston Rings
1114514R
Reprogramming File Availability for Oil Level detection
02-158-14
ACCESSORY DRIVE BELT TENSIONER COMPONENT CHANGES
15-156-12R
2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN THE FACTORY INSTALLED AUTO-DIMMING MIRROR.
06-47-14
REVISION TO TROUBLESHOOTING INFORMATION FOR VDC DTC C0071
064714
Revision to Troubleshooting Information for VDC DTC C0071
11-145-14
REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION
1114514
Reprogramming File Availability for Oil Level Detection
0215714Ra
Surface Treatment Change To Oil Control Piston Rings
8-1-2014
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Procedure-1
Oil Consumption in Certain Subaru Models
TechTIPSa
Subaru Service and Technical Support Line Newsletter
Procedure
Oil Consumption in Certain Subaru Models
0116809R
Replacement Key and Immobilizer Info
12-169-14
CLICK, POP OR CREEK SOUND FROM LEFT OR RIGHT OUTER COWL CORNER / BASE OF A PILLAR AREA - THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A CLICK, POP OR CREEK SOUND HEARD COMING FROM EITHER THE LEFT OR RIGHT SIDE AROUND THE REAR CORNERS OF THE COWL / ENGINE COMPARTMENT / BASE OF A PILLAR AREA.
1216914
?Click?, ?Pop? or ?Creek? Sound from Left or Right Outer Cowl Corner / Base of ?A? Pillar Area
12-147-13R
POP SOUND FROM RIGHT REAR WHEEL APRON AREA - THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A POP TYPE SOUND COMING FROM THE RIGHT REAR WHEEL APRON AREA.
1214713R
Pop Sound from Right Rear Wheel Apron Area
0213212R
Diagnosis and Repair for AVCS-Related DTCs
02-143-13R
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
02-156-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
0214313R
surface treatment change to oil control piston rings
0215614
Service Part Number Change to The V-Belt
171713R
Event Data Recorder (EDR) Function of Airbag Module
07-84-14
REVISED B1650 DIAGNOSTICS AND ODS REZEROING PROCEDURE
078414
Revised B1650 Diagnostics and ODS Rezeroing Procedure
02-150-14R
REVISED VALVE TRAIN PARTS TO REDUCE A WARM ENGINE TAPPING SOUND FROM THE LEFT CYLINDER HEAD
0215014R
Revised Valve Train Parts to Reduce a Warm Engine Tapping Sound from the Left Cylinder Head
12-166-14
REVISED L/FRONT DASH SPEAKER GRILLE
1216614
Revised L/Front Dash Speaker Grille
TechTIPS
Subaru Service and Technical Support Line Newsletter
12-164-14
FILM RESIDUE REMOVAL FROM UNDERSIDE OF FRONT SEAT CUSHION COVERS
16-91-14
THIS SERVICE INFORMATION DESCRIBES 2 CORRECTIONS TO THE SERVICE MANUAL DIAGNOSTIC PROCEDURES FOR THE DTCS LISTED ABOVE. THE INFORMATION IS ONLY APPLICABLE TO VEHICLES EQUIPPED WITH 5AT TRANSMISSIONS AND RELATES TO DIAGNOSTICS FOR THE LOCK-UP SOLENOID AND SHIFT SOLENOID CIRCUITS. ALL THE AFFECTED SERVICE MANUALS WILL BE REVISED ACCORDINGLY IN THE NEAR FUTURE.
169114
Correction to Diagnostics for 5AT-Related DTCs
11-130-13R
DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS P0340, P0341, P0345, P0346, P0365, P0366, P0390, P0391, P0301, P0302, P0303 OR P0304 - THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE.
1113013R
Difficulty Starting, Rough Idle, Cam Position or Misfire DTCs
TSB-11-130-13R
SUBARU: SOME VEHICLES MAY EXPERIENCE DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS. THIS BULLETIN CONTAINS THE INSPECTION AND REPAIR. *JS UPDATED 11/18/14. *PE
15-169-13
CUSTOMER SATISFACTION - NAVIGATION SD CARD UPDATE PROGRAM - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPROGRAMMING THE F10 SD CARD NAVIGATION SYSTEM WITH THE LATEST SOFTWARE VERSION.
1516913
Customer Satisfaction - Navigation SD Card Update Program
AHA2
IN APPRECIATION FOR PURCHASING A SUBARU VEHICLE WITH NAVIGATION, SUBARU OF AMERICA, INC. (SOA) IS OFFERING OWNERS OF 2013 LEGACY/OUTBACK VEHICLES WITH AHA CAPABILITY A COMPLIMENTARY NAVIGATION SD CARD UPDATE WITH FREE INSTALLATION. THESE OWNERS WILL BE RECEIVING AN EMAIL AND A FOLLOW UP DIRECT MAILER FROM SOA DETAILING THAT OFFER IN EARLY JANUARY 2014. THE PROCEDURE IS VERY STRAIGHTFORWARD. CUSTOMERS WILL NEED TO SCHEDULE AN APPOINTMENT WITH THEIR DEALERSHIP TO SWAP OUT THE NAVI SD CARD LOCATED IN THE SLOT ON THE HEADUNIT, AS THIS PROCEDURE REQUIRES THAT A FUSE BE REMOVED TO PREVENT DAMAGE TO THE HEADUNIT. THE ENTIRE PROCEDURE IS QUICK AND EASY, AT ROUGHLY 20 MINUTES, AND SD CARDS CAN BE AVAILABLE WITHIN 7 DAYS OF PLACING THE ORDER. REFER TO SERVICE BULLETIN: 15‐169‐13 CUSTOMER SATISFACTION NAVIGATION SD CARD UPDATE PROGRAM FOR 2013 LEGACY AND OUTBACK WITH SUBARU STARLINK/AHA FOUND ON STIS.
Service-8
Navigation??SD??Card??Update??Program??for??2013??Legacy??and??Outback????
AHA
SUBARU OWNERS OF 2013MY LEGACY OR 2013MY OUTBACK VEHICLES EQUIPPED WITH FACTORY NAVIGATION MANUFACTURED BEFORE THE RUNNING PRODUCTION CHANGE WHICH ADDED AHA RADIO APPLICATION DISPLAY CAPABILITY (VEHICLES PRODUCED BEFORE JANUARY 18, 2013) ARE ELIGIBLE TO UPDATE THEIR NAVIGATION SYSTEM HARDWARE (HEAD UNIT) AT A SUBARU RETAILER FROM NOW UNTIL THE MARCH 31, 2014. THIS UPDATE WILL PERMIT ACCESS TO AHA RADIO CONTENT ON THE CUSTOMERS NAVIGATION SCREEN, WHICH IS AN INTERNET‐BASED APPLICATION TO THEIR FAVORITE CONTENT ON THE WEB THAT CAN BE ORGANIZED INTO PERSONALIZED, LIVE, ON‐DEMAND STATIONS THAT CAN BE TAKEN WITH YOU WHEREVER YOU GO THROUGH A SMARTPHONE APPLICATION. WHEN PAIRED WITH A SMARTPHONE EQUIPPED WITH THE AHA RADIO APPLICATION INSTALLED ON IT, THE AHA RADIO APPLICATION CONTENT MAY BE ACCESSED USING AN INTEGRATED INTERFACE IN THE SUBARU UPDATED NAVIGATION SYSTEM. NOTE: ONLY ANDROID OS AND IOS (APPLE) SMARTPHONE DEVICES ARE SUPPORTED IN THIS PROGRAM. AHA IS NOT COMPATIBLE WITH BLACKBERRY OR WINDOWS PHONES.
MSA5M1319A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Service-7
Navigation Hardware Replacement Program (Aha upgrade) ? DEADLINE EXTENDED
SB-07-59-07R
SUBARU: THE FORMATION OF MOISTURE AND/OR CONDENSATION, INSIDE OF REAR COMBINATION AND HEADLAMPS, IS TEMPORARY, AND WILL EVAPORATE WHEN TEMPERATURE RISES INSIDE LAMPS. MODEL ALL. NO YEARS LISTED. *PE
12-159-13
SHOULD YOU RECEIVE A CUSTOMER CONCERN OF OUTSIDE ODORS GETTING INSIDE THE VEHICLE, THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A POSSIBLE ENTRY POINT. PACKING MATERIAL HAS BEEN ADDED TO THE CENTER RETAINING CLIPS FOR THE REAR FLOOR SPACER AND THE KEYLESS ACCESS / PUSH BUTTON START CENTER ANTENNA.
1215913
Outside Odors Entering the Vehicle Interior
SB-02-143-13R
SUBARU: A CHANGE TO SURFACE TREATMENT APPLIED TO OIL CONTROL PISTON RINGS AND IF CONDITION REMAINS , THE OIL CONSUMPTION WILL BE HIGHER AND CONSISTENT, IF WEAR OCCURS, UNTIL REPAIR IS MADE. MODEL 2013 LEGACY, OUTBACK. *PE
1515712R
Exchange Component Identification
09-56-13
A COUNTERMEASURE THERMOSTAT HAS BEEN RELEASED TO ADDRESS A RARE CONDITION WHICH MAY OCCUR DURING ENGINE SOAK IN COLD AMBIENT TEMPERATURES. IN THESE RARE CASES, AFTER AN EXTENDED COLD SOAK, COOLANT MAY ENTER THE THERMOSTATS INTERNAL PISTON. IF THIS OCCURS, THE THERMOSTAT MAY OPEN AT A TEMPERATURE WHICH IS LOWER THAN SPECIFIED AND CAUSE DTC P0128 TO BE STORED IN THE ECM MEMORY.
095613
Countermeasure Thermostat Availability for DTC P0128
0214313R1
Surface Treatment Change To Oil Control Piston Rings
GR13064
copies of communications
15-164-13R
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE 6 DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH MAY ARISE WHEN USING THE F10 AUDIO / NAVIGATION SYSTEM. WE WILL CONTINUE TO ADD MORE HELPFUL TIPS TO THIS TSB AS INFORMATION IS RECEIVED FROM F10.
WQH-44M
WE HAVE RECEIVED SEVERAL CALLS FROM DEALERS WHO HAVE CUSTOMERS ELIGIBLE FOR THE WQH44 SUBARU CARPETED FLOOR MAT RECALL BUT DO NOT HAVE THE ORIGINAL MATS THAT WERE IN THE VEHICLE AT THE TIME OF SALE. IN MOST CASES, THE CUSTOMERS HAVE STATED THAT THEY HAVE DISCARDED OR DESTROYED THE MATS. IN OTHER INSTANCES, THE CUSTOMERS INDICATED THAT THEIR VEHICLE DID NOT HAVE THE MATS WHEN THEY PURCHASED THE VEHICLE. IF, OR WHEN, THIS SITUATION ARISES, PLEASE FILL OUT THE ATTACHED FORM AND HAVE THE CUSTOMER SIGN IT AND RETAIN THE SIGNED FORM WITH THE REPAIR ORDER. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT THE CLAIMS HELPLINE AT 866-782-2782.
05-55-13
THIS BULLETIN PROVIDES INFORMATION REGARDING A RUNNING CHANGE TO THE TIRES BEING USED IN PRODUCTION ON 2013MY AND LATER OUTBACK. THE ILLUSTRATIONS BELOW ARE PROVIDED FOR REFERENCE.
055513
Tire and Tread Pattern Change
18-173-13
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
1817313
Service Manual Corrections
12-137-12R
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE INFORMATION CONCERNING ACCEPTABLE WINDSHIELD REPAIR AREAS IN VEHICLES EQUIPPED WITH THE NEW EYESIGHT SYSTEM.
1213712R
EyeSight Acceptable Windshield Repair Areas
15-164-13
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE 6 DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH MAY ARISE WHEN USING THE F10 AUDIO / NAVIGATION SYSTEM.
1516413
Fujitsu Ten (F10) SD Card Audio/Navigation System
18-172-13
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
1817213
Service Manual Corrections
MSA5P0135C
Electrical Systems Operation & Diagnosis Module
WQI 45A 1
Subject: WQI?45 2013MY Legacy/Outback Steering Column Service Procedure Update NOTE: The plastic shipping insert (indicated by red arrow below) must be removed prior to installing the new steering column in the vehicle. Page 8 of the campaign bulletin will be revised to include a note specifying removal of this plastic shipping insert. Please refer to STIS for the revised version of the campaign bulletin.
WQI-45
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
WQI45
clarify some claim questions that have been asked regarding the Steering Column recall
WQI45-3
Steering Column Disengagement
WQI45Update
Steering Column Service Procedure Update
TSG-2
Tech Support SD Card for Navi Complete
WQI45-2
Subaru Recall Campaign WQI?45: 2013MY Legacy/Outback Steering Column Parts Update
WQI45-4
Steering Column Recall
1516313
Accessory Trailer Hitch L101SAJ001
WQI 45U
Subject: Update; Subaru Recall Campaign WQI-45: 2013MY Legacy/Outback Steering Column Owner notification Affected vehicle owners will be notified by first class mail and email today, 5/14/13. There are 5,379 vehicles affected by this recall.
WQI45-1
Update; Subaru Recall Campaign WQI-45: 2013MY Legacy/Outback Steering
WQI 45A
Subject: New Subaru Recall Campaign WQI?45: 2013MY Legacy/Outback Steering Column Subaru of America, Inc. has determined that a defect, which relates to motor vehicle safety, exists on certain 2013MY Subaru Legacy and Outback vehicles.
15-160-13R
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1516013R
Poor Fit of Seat Back Protector
12-153-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1215313
Tonneau Cover Stopper / Holder Repair
L101SAJ001
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
GR13029
copies of communications
FB678US
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TechTIPS-1
Subaru Service and Technical Support Line Newsletter
TechnicalSupport
Subaru SD Card Navigation System
1817113
Service Manual Corrections
0214013
Oil Filler Cap Gasket Coming Unseated
S83951
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
11-130-13
THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.
1515612R
Deletion of Compass Mirror
GR13024
copies of communications
11-131-13
THIS BULLETIN ANNOUNCES THE AVAILABILITY OF ECM REPROGRAMMING FILES TO ADDRESS AN EXTENDED ENGINE CRANKING CONDITION CAUSED BY CAMSHAFT POSITIONING AT THE TIME THE ENGINE IS SHUT OFF.
1113113
ECM Reprogramming for Extended Engine Cranking
Tech tips-1
Technical Support Line Newsletter
NAVI Q3-2012
ALL SUBARU OWNERS WITH 2012MY & 2013MY FACTORY NAVIGATION MAY NOW DOWNLOAD THE LATEST MAPSET DATA FROM NOKIA/NAVTEQ AVAILABLE Q3 2012.
Q3
New Navigation System Map Download Available ? Q3 2012 mapset
Q32012
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
12-149-13
THIS BULLETIN OUTLINES A PROCEDURE FOR REMOVAL OF THE PZEV BADGING WHICH WAS INADVERTENTLY INSTALLED ON THE REAR GATE OF 1,766 FED EMISSION SPECIFICATION VEHICLES. THE OTHER EMISSION LABELING ON THESE VEHICLES IS CORRECT. OWNERS OF VEHICLES WHICH HAVE ALREADY BEEN RETAILED WILL BE RECEIVING A NOTIFICATION LETTER REQUESTING THEY RETURN TO THEIR SUBARU DEALER FOR REMOVAL OF THE PZEV BADGING.
1214913
Improper PZEV Badging On Rear Gate
DDF
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PDSP
THIS ANNOUNCEMENT RELATES TO SPECIFIC 2013 OUTBACK 2.5I LIMITED FEDERAL SPECIFICATION MODELS (DDF) THAT INCLUDE THE SPECIAL APPEARANCE PACKAGE (OPTION 23/35) AND ARE EITHER CRYSTAL BLACK (CB2) OR SATIN WHITE PEARL (SP2) IN COLOR WHICH HAVE BEEN IDENTIFIED AS HAVING A PZEV BADGE INCORRECTLY INSTALLED ON THE REAR GATE. THESE SPECIFIC VEHICLES ARE FEDERAL SPECIFICATION FOR EMISSIONS AND NOT PZEV. THIS IS STRICTLY A BADGE-RELATED EXCEPTION AND DOES NOT AFFECT ANY OTHER ASPECTS OF THE VEHICLE. ALL OTHER VEHICLE LABELING AND INVOICING IS CORRECT. ALTHOUGH WE HAVE LIMITED THIS SITUATION, SOME OF THE AFFECTED VEHICLES HAVE AND WILL MAKE IT THROUGH TO THE ALLOCATED DEALER.
Service-1
2013 Outback 2.5i Limited Mandatory Pre-Delivery Service Procedure
Service2
2.5i Limited Mandatory Pre-Delivery Service Procedure
Service3
Customer Satisfaction ? Navigation Hardware Replacement Program (Aha upgrade)
15-160-13
THE 2013 MY OUTBACK HAS A REAR SEAT BACK PROTECTOR AVAILABLE AS AN ACCESSORY. THIS SEAT BACK PROTECTOR IS USED ALONG WITH A CARGO TRAY TO PROTECT THE BACK OF THE REAR SEATS WHEN CARGO IS LOADED INTO THE CARGO AREA WHEN THE REAR SEATS ARE FOLDED DOWN. WHEN THE REAR SEATS ARE FOLDED UP, THERE IS A NATURAL TENDENCY FOR THE SEAT BACK PROTECTORS TO SLIGHTLY PULL AWAY FOR THE REAR SEAT BACK. THIS IS A NATURAL CONDITION AND DOES NOT INDICATE A PROBLEM WITH THE INSTALLATION OF THE REAR SEAT BACK PROTECTOR. IF THE SEAT BACK PROTECTOR BUCKLES OUTWARD FROM THE REAR SEAT BACK EXCESSIVELY, PLEASE MAKE SURE THE SEAT BACK PROTECTOR IS INSTALLED PROPERLY. A SEAT BACK PROTECTOR THAT IS INSTALLED TOO LOW ON THE REAR SEAT BACK WILL INTERFERE WITH A BRACKET IN BETWEEN THE CARGO AREA FLOOR AND THE REAR SEATS. THIS INTERFERENCE CAUSES THE SEAT BACK PROTECTOR TO BUCKLE WHEN THE SEATS ARE FOLDED UPRIGHT.
1516013
Poor Fit of Seat Back Protector
17-17-13
NOTE: THE AIRBAG SYSTEMS USED ON PREVIOUS AND CURRENT WRX, STI AND TRIBECA MODELS ARE NOT EQUIPPED WITH EDR FUNCTIONALITY. THIS BULLETIN PROVIDES INFORMATION REGARDING EVENT DATA RECORDER (EDR) FUNCTIONALITY WHICH HAS BEEN INCORPORATED INTO THE AIRBAG SYSTEM. THE FUNCTION OF THE EDR IS BEST EXPLAINED USING THE FOLLOWING STATEMENTS FOUND IN THE VEHICLE OWNERS MANUAL: THIS VEHICLE IS EQUIPPED WITH AN EVENT DATA RECORDER (EDR). THE MAIN PURPOSE OF AN EDR IS TO RECORD, IN CERTAIN CRASH OR NEAR CRASH-LIKE SITUATIONS SUCH AS AN AIRBAG DEPLOYMENT OR HITTING A ROAD OBSTACLE, DATA THAT WILL ASSIST IN THE UNDERSTANDING HOW A VEHICLES SYSTEMS PERFORMED. THE EDR IS DESIGNED TO RECORD DATA RELATED TO VEHICLE DYNAMICS AND SAFETY SYSTEMS FOR A SHORT PERIOD OF TIME, TYPICALLY 30 SECONDS OR LESS.
171713
Event Data Recorder (EDR) Function of Airbag Module
12-135-12R
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1213512R
If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.
0214713R
Pop Sound from Right Rear Wheel Apron Area
12-147-13
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A POP TYPE SOUND COMING FROM THE RIGHT REAR WHEEL APRON AREA. THE SOUND MAY OCCUR OVER BUMPS WHEN A TWISTING MOTION IS INTRODUCED INTO THE VEHICLE CHASSIS AT LOW SPEEDS. AFTER VERIFYING THE CUSTOMERS CONCERN AND PERFORMING THE PROCEDURE, BE SURE TO ROAD TEST THE CAR AGAIN TO CONFIRM THE SOUND HAS BEEN ELIMINATED.
1214713
Pop Sound from Right Rear Wheel Apron Area
TechTIPS-4
TECHTIPS NEWSLETTER
2-22-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
WQE41-1
Puddle Light Recall
1211710R
Water Leak from the Map Light Area
16-80-11R
IF YOU ENCOUNTER A VEHICLE THAT HAS THE OIL TEMPERATURE WARNING LAMP FLASHING WITH P0751, P0756, P0761, P0766, P0771, P1840, P1841, P1842, P1843 OR P1844 STORED IN MEMORY AND POSSIBLY AN INTERMITTENT STALLING CONDITION, IT MAY BE THE RESULT OF CONTAMINATION IN THE VALVE BODY. INSTEAD OF REPLACING THE VALVE BODY, FLUSH THE TRANSMISSION AND PERFORM THE DYNAMIC CHECK MODE PROCEDURE.
168011R
Inspection Procedure for AT Oil Temperature Warning Lamp Flashing
07-72-13
THIS BULLETIN PROVIDES DIAGNOSIS AND REPAIR PROCEDURES TO ADDRESS A CUSTOMER CONCERN OF THE SUNROOF NOT OPENING OR CLOSING PROPERLY. IT WILL ALSO ADDRESS A POPPING OR SLAMMING SOUND FROM THE GLASS PANEL WHEN IT LOWERS PRIOR TO RETRACTING. THIS BULLETIN SUPERSEDES TSBS 12-122-10R, 12-124-10R AND 12-135-12.
077213
Sunroof Does Not Open or Close Properly
SB-15-159-13
SUBARU: TIRE RUBBING SOUND FROM RIGHT FRONT. THE SOUND WILL ONLY OCCUR WHEN BACKING UP WITH THE WHEELS TURNED TO THE RIGHT A CERTAIN AMOUNT. IT IS CAUSED BY THE RIGHT FRONT TIRE COMING IN CONTACT WITH THE INSIDE CORNER OF THE ACCESSORY SPLASH GUARD.INCLUDING 2010 MY. *JS
GR14001
copies of communications
Tech tips-2
Technical Support Line Newsletter
WQA-37
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
03-69-12R
6MT TRANSFER DRIVEN GEAR BEARING - THIS BULLETIN REVIEWS A CHANGE TO THE PART NUMBERS USED FOR THE TRANSFER DRIVEN GEAR BEARINGS.
036912R
6MT Transfer Driven Gear Bearing
16-86-12
REPROGRAMMING FOR ILLUMINATION OF AT OIL TEMPERATURE WARNING LAMP
168612
Reprogramming for Illumination of AT Oil Temperature Warning Lamp
1111112R
If you encounter a vehicle which has P0128 stored in memory, it may be caused by a very slight variation in coolant temperature between the left and right cylinder bank.
WQC-39
SUBARU: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOFTWARE CHANGE WILL NOT AFFECT FUEL ECONOMY OR PERFORMANCE, EVEN THOUGH A CORRECTION, FOR ENGINE CONTROL MODULE, HAS BEEN DEVELOPED FOR THE DEFICIENCY IN OBDII SYSTEM THERMOSTAT MONITORING LOGIC. MODELS 2011-2012 LEGACY, OUTBACK, IMPREZA SEDAN, WAGON, FORESTER, TRIBECA AND 2013 BRZ. *PE UPDATED 1/31/13. *PE
WQC39
ECM reprogramming
11-122-12
DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS DTCS P0340, 341, 345 OR 346, P0301, 302, 303 OR 304
1112212
Difficulty Starting, Rough Idle
SB-11-122-12
SUBARU: REPAIR AND INSPECTION PROCEDURE OF RELATED CAMSHAFT POSITION, REGARDING CHECK ENGINE LIGHT ON, NO START OR LONG CRANKING, AND POSSIBLY CAMSHAFT POSITION SENSOR CLEARANCE OUT OF SPECIFICATION. MODELS 2013 LEGACY AND OUTBACK. *PE
12-124-10R
SUNROOF BINDS: IF YOU ENCOUNTER A CUSTOMER COMPLAINT WHEN OPENING THE SUNROOF (THE GLASS OPENS ABOUT ONE INCH THEN STOPS, MAKES A SQUEAK TYPE SOUND AND/OR OPENS HALFWAY THEN BINDS), THE WEDGE CAP MAY BE OUT OF ALIGNMENT.
18-164-12
SERVICE MANUAL CORRECTIONS - THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
11-121-12
THE PURPOSE OF THIS BULLETIN IS TO ANNOUNCE THE AVAILABILITY OF UPDATED ECM REPROGRAMMING FILES TO ADDRESS A CUSTOMER CONCERN OF THE ENGINE RPM DROPPING DURING HIGH ELECTRICAL SYSTEM CURRENT DEMAND.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.