Vehicle report

2014 SUBARU OUTBACK

Service bulletins

231 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

15-308-23R

Service Bulletin/Repair Instructions

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.

16-156-25R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.

15-304-22R

Service Bulletin/Repair Instructions

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

Article Locator

Other

Techtips newsletter locator index.

15-333-25R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin

SubaruNet Annoucement (E

Other

This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

01-167-08R

Service Bulletin/Repair Instructions

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

SubaruNet Announcement (R

Other

This announcement provides information on the remanufactured CVT transmission program.

07-240-26R

Service Bulletin/Repair Instructions

This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

03-97-26

Service Bulletin/Repair Instructions

This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.

05-97-26

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.

10-105-25R

Service Bulletin/Repair Instructions

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

15-219-18R

Service Bulletin/Repair Instructions

This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully

SubaruNet Announcement (A

Other

This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.

Subaru Tech Tips Special

Service Bulletin/Repair Instructions

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

15-300-22R

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).

Subarunet Announcement (E

Other

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.

18-226-25R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).

15-333-25

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Subaru Tech Tips (Article

Other

Subaru service article locator.

15-130-08R

Service Bulletin/Repair Instructions

This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

07-233-25R

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.

07-236-25

Service Bulletin/Repair Instructions

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

07-235-25

Service Bulletin/Repair Instructions

In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.

16-156-25

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.

07-233-25

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.

15-266-20R

Service Bulletin/Repair Instructions

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

15-320-24R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

SubaruNet Announcement

Other

Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.

13-108-25

Service Bulletin/Repair Instructions

This bulletin provides information on paint codes for vehicles in the 2026 line up.

Subaru Service Technical

Other

Subaru Service Technical Support Newsletter special edition.

SubaruNet Annoucement

Other

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.

15-251-19R

Service Bulletin/Repair Instructions

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

SubaruNet Announcement (S

Other

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.

01-168-09R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

02-192-24R

Service Bulletin/Repair Instructions

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

14-31-25

Service Bulletin/Repair Instructions

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.

09-51-08R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.

16-103-16R

Service Bulletin/Repair Instructions

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

Subarunet Announcement

Other

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.

RC5 Head Unit OTA

Other

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

07-59-07R

Service Bulletin/Repair Instructions

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

15-298-22R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

02-192-24

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

07-178-21R

Service Bulletin/Repair Instructions

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

15-320-24

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

02-191-22R

Service Bulletin/Repair Instructions

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

03-94-24

Service Bulletin/Repair Instructions

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.

Thermo Control Valve Vide

Other

This thermo control valve video contains information on the replacement of thermo control valve.

13-107-24

Service Bulletin/Repair Instructions

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

05-91-24

Service Bulletin/Repair Instructions

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

06-90-24

Service Bulletin/Repair Instructions

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.

TKA-20R, TKB-20R

Service Bulletin/Repair Instructions

SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

TKA-20R/TKB-30R/

Service Bulletin/Repair Instructions

SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

07-223-23R

Service Bulletin/Repair Instructions

This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400). The new battery (SOA821B950) has a higher capacity and is slightly different in size.

07-223-23

Service Bulletin/Repair Instructions

This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400) once current inventory is depleted.

12-249-23R

Service Bulletin/Repair Instructions

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

TKA-20R,TKB-20R,

Service Bulletin/Repair Instructions

Takata Front Passenger Airbag Module / Inflator “Like for Like” Recall

TKA, TKB, TKC-20

Service Bulletin/Repair Instructions

Takata Front Passenger Airbag Module / Inflator “Like for Like” Recall

16-131-20R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.

15-302-22

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Subaru Tech Tips

Service Bulletin/Repair Instructions

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

18-223-22

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

15-192-22R

Service Bulletin/Repair Instructions

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

09-83-21R

Service Bulletin/Repair Instructions

This bulletin announces design change to the water pump assembly.

15-293-22

Service Bulletin/Repair Instructions

This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.

02-189-22

Service Bulletin/Repair Instructions

This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.

09-83-21

Service Bulletin/Repair Instructions

This bulletin announces design change to the water pump assembly.

16-102-16R

Service Bulletin/Repair Instructions

This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

18-213-21

Service Bulletin/Repair Instructions

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

18-206-21

Service Bulletin/Repair Instructions

Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

02-157-14R

Service Bulletin/Repair Instructions

As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

06-59-17R

Service Bulletin/Repair Instructions

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address customer concerns of a squeaking or squealing sound on the models listed above.

14-22-16R

Service Bulletin/Repair Instructions

To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

16-107-17R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).

03-82-18R

Service Bulletin/Repair Instructions

This bulletin announces a design change to the clutch release bearing.

18-203-20

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

16-131-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

06-80-20

Service Bulletin/Repair Instructions

This bulletin announces a change to the internal logic of the ABS / VDC Hydraulic Control Unit

06-79-20

Service Bulletin/Repair Instructions

This bulletin announces availability of new master cylinder application shaft seals.

01-181-20

Service Bulletin/Repair Instructions

All Models (Vehicle Cleaning- COVID-19Best Practices)

17-17-13R

Service Bulletin/Repair Instructions

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

07-170-20

Service Bulletin/Repair Instructions

This bulletin announces reprogramming file availability to optimize the EyeSight camera assembly.

TKA-20R

Service Bulletin/Repair Instructions

SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004-2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

06-74-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the most recent part number and interchangeability information for the EPB assembly.

07-152-19R

Service Bulletin/Repair Instructions

This bulletin announces availability of new power window switch assemblies.

Subaru Announcem

Service Bulletin/Repair Instructions

Takata Like for Like recalls- TKA20 (Zone A), TKB20 (Zone B), TKC20 (Zone C).

06-71-19R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.

06-71-19

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.

Retailer Announc

Service Bulletin/Repair Instructions

As part of Subaru’s dedication to customer satisfaction, SOA is announcing an Electric Parking Brake (EPB) Warranty Extension program, which extends the New Car Basic Limited Warranty coverage of the EPB actuator assembly for 2010-2014 Legacy/Outback vehicles with CVT or 5AT Transmission that were sold or leased in the United States.

Warranty Extensi

Service Bulletin/Repair Instructions

Subaru owner letter. As part of Subaru of America’s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicle’s Electric Parking Brake Assembly (EPB). As the warrantor of Subaru vehicles in the United States, Subaru of America is implementing an EPB Warranty Extension program which extends warranty coverage for the EPB on the models listed above that were sold or leased in the United States.

WTV-81R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator ssembly. A total of 27,175 U.S. vehicles are affected by this recall.

06-51-15R

Service Bulletin/Repair Instructions

This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce customer concerns of excessive brake squeal. This new kit eliminates the “slotted” shim which previously was installed between the rubber-coated outer shim and the brake pad.

06-68-19R

Service Bulletin/Repair Instructions

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

02-163-16R

Service Bulletin/Repair Instructions

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

07-84-14R

Service Bulletin/Repair Instructions

This bulletin provides clearer steps for completing the Occupant Detection System (ODS) rezeroing (system calibration) procedure along with a revised diagnostic chart for DTC B1650 (ODS Failure).

06-58-17R

Service Bulletin/Repair Instructions

This bulletin announces a new replacement EPB actuator assembly to address DTC C0251. In isolated cases, the automatic calibration function of the EPB actuator may not always occur when turning the ignition on. As a temporary result, the EPB may not function, the brake system warning lamp will flash to alert the driver and DTC C0251 will be stored in memory. The EPB will resume normal operation on the next key cycle.

WUF-91R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.

WUF-91

Service Bulletin/Repair Instructions

Owner Notification, Owners will be notified by first class mail on May 10, 2019. Owners with a valid email address on file will also be notified by email. Subaru retailers with affected vehicles will receive an affected VIN list from their Zone Office prior to owner notification. Service, Parts, and Claim Instructions Detailed service, parts, and claim information is available in the WUF-91 Product Campaign Bulletin on STIS. A copy of the owner notification is included at the end of the bulletin.

02-170-17R

Service Bulletin/Repair Instructions

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

WUF-91-041219

Service Bulletin/Repair Instructions

New Subaru Safety Recall: WUF-91 Replacement Ignition Switch Recall Subaru of America, Inc. (Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.

TKA19-TKB19-TKC1

Service Bulletin/Repair Instructions

SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

02-178-18R

Service Bulletin/Repair Instructions

This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.

02-134-12R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to announce a change to the specification of the valve springs used in the FB engine. The new springs have different color paint marks to help identify their application.

16-119-19

Service Bulletin/Repair Instructions

This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.

TKA-19

Service Bulletin/Repair Instructions

SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN). This phase of the Takata recall expansion includes all remaining vehicles equipped with a non-desciccated Takata-sourced passenger side frontal air bag containing the propellant PSAN. Recall Codes TKA-19-TKB-19-TKC-19

07-133-18

Service Bulletin/Repair Instructions

This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.

WTV-81

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall. Vehicles equipped with an automatic transmission are not affected by this recall. However, they will be covered under an extended warranty. Details of the extended warranty coverage will be forthcoming.

03-82-18

Service Bulletin/Repair Instructions

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

06-67-18

Service Bulletin/Repair Instructions

This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.

18-194-18

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information

02-177-18

Service Bulletin/Repair Instructions

In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.

05-64-18

Service Bulletin/Repair Instructions

This Service Information bulletin announces a change made to the rear frame stay mounting flange bolts. The new flange bolts (5 used per side) have been lengthened by 2mm to an overall length of 25mm.

07-131-18R

Service Bulletin/Repair Instructions

This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.

06-61-18

Service Bulletin/Repair Instructions

This bulletin announces availability of new VDC Control Module & Hydraulic Units (VDCCM&H/U) to address isolated customer concerns of the green Hill Holder light blinking and cancel warning alarm sounding during cranking / starting the engine

07-131-18

Service Bulletin/Repair Instructions

This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.

Front Door Panel

Service Bulletin/Repair Instructions

Front Door Panel? UPDATE 10/5 TO: Parts Managers/Service Managers FROM: Subaru of America, Inc. DEPARTMENT: Parts & Service DATE: 10/05/2017 Please disregard the message below. The supplier has determined there was an error in the inspection process and the door panels listed below meet SIA?s specifications. All Parts Claims have been cancelled. We apologize for any inconvenience caused. Due to a production issue with part numbers: 60009AJ00B9P, 01B9P, 02B9P, & 03B9P retailers are required to scrap their on-hand inventory on site. These will not be returned to the RDCs. All claims were entered for the retailers based on their PartsEye inventory. They do require a DPSM approval. Replacement inventory should be available in 1-2 weeks. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity.

02-170-17

Service Bulletin/Repair Instructions

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

15-168-13R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Service Policies and Procedures Manual found in subarunet.

16-107-17

Service Bulletin/Repair Instructions

CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.

02-168-17

Service Bulletin/Repair Instructions

This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address customer concerns of a slipping belt (squeal or chirping) sound.

04-15-17

Service Bulletin/Repair Instructions

This bulletin announces a new steering column assembly designed to address a limited number of customer concerns involving the tilt mechanism portion not staying locked. This condition can only occur during the process of adjusting the steering column?s tilt position if the tilt lever is not pushed up all the way back up when completed. Once the column is fully locked (the tilt lever is pushed all the way up), there is no concern of possible release.

165817

Service Bulletin/Repair Instructions

This bulletin announces a new replacement EPB actuator assembly to address DTC C0251. In isolated cases, the automatic calibration function of the EPB actuator may not always occur when turning the ignition on. As a temporary result, the EPB may not function, the brake system warning lamp will flash to alert the driver and DTC C0251 will be stored in memory. The EPB will resume normal operation on the next key cycle.

02-164-16

Service Bulletin/Repair Instructions

This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch to increase durability

16-103-16

Service Bulletin/Repair Instructions

Only Models Equipped with TR690 CVT only. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.

15-193-16R

Service Bulletin/Repair Instructions

All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.

216316

Service Bulletin/Repair Instructions

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

16-102-16

Service Bulletin/Repair Instructions

TSB: All Models Equipped with CVT Transmissions. This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

06-53-16R

Service Bulletin/Repair Instructions

This bulletin announces a design change to the front brake caliper supports to address customer concerns of a rattling sound heard while driving. The change involves a reduction in the amount of clearance between the caliper support mounting bolt holes and the mounting bolts. NOTE: This information is applicable to models using 16? front brakes ONLY.

PAN-AUDIO

Service Bulletin/Repair Instructions

PANASONIC AUDIO SYSTEMS TROUBLESHOOTING GUIDE

06-53-16

Service Bulletin/Repair Instructions

This bulletin announces a design change to the front brake caliper supports to address customer concerns of a rattling sound heard while driving. The change involves a reduction in the amount of clearance between the caliper support mounting bolt holes and the mounting bolts. NOTE: This information is applicable to models using 16? front brakes ONLY.

18-186-16

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.

02-157-14R-4-28-

Service Bulletin/Repair Instructions

Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

02-157-14N

Service Bulletin/Repair Instructions

Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo. Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.

11-145-14R

Service Bulletin/Repair Instructions

Revised TSB. This bulletin announces the availability of reprogramming files and a revised oil level switch to optimize the ECM logic for engine oil level detection in the event of false or premature low engine oil level warning lamp illumination. Should a customer present a concern with a low engine oil warning lamp illumination and the diagnosis indicate the oil level is full or nearly full (oil level between the full and add marks/holes on the dipstick) and the customer has not added any engine oil, the ECM must be updated with this new logic and the oil level switch specified below replaced. The new oil level switch part number supplied in this bulletin must be used. If the customer has added oil, determine how much was added. Based upon the information provided, estimate where the oil level was when the lamp illuminated in order to determine if additional action is required beyond what is described in this bulletin (e.g an oil consumption test). The ECM must still be updated with this new logic and the oil level switch replaced.

02-157-14FAQ

Service Bulletin/Repair Instructions

Oil Consumption Class Action Law Suit Frequently Asked Questions

02-157-14R-4-13-

Service Bulletin/Repair Instructions

Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

15-193-16

Service Bulletin/Repair Instructions

This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements. All 2012 to 2015 Models Equipped with FujitsuTen (F10) Generation 1 (Gen1) Audio / Navigation Systems

06-49-15R

Service Bulletin/Repair Instructions

IN RESPONSE TO ISOLATED REPORTS OF CRACKED OR BROKEN ABS WHEEL SPEED SENSOR HARNESS RETAINING CLIPS CAUSED BY REACTION WITH ACIDS USED IN SOME WHEEL CLEANERS, THE CLIP MATERIAL HAS BEEN CHANGED TO POLYPROPYLENE (PPO).

16-98-16

Service Bulletin/Repair Instructions

THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES FOR OPTIMIZATION OF THE TRANSMISSION CONTROL MODULE (TCM). THE NEW LOGIC ADDRESSES CUSTOMER CONCERNS OF INCONSISTENT SHIFTING CHARACTERISTICS AND / OR A “SLIPPING” -TYPE SENSATION WHICH MAY BE EXPERIENCED UNDER MODERATE ACCELERATION AFTER A COLD START BEFORE THE CVT IS UP TO OPERATING TEMPERATURE.

PEOCCAS

Service Bulletin/Repair Instructions

PROPOSED ENGINE OIL CONSUMPTION CLASS ACTION SETTLEMENT RECENTLY YOU MAY HAVE SEEN VARIOUS ONLINE AND OTHER MEDIA ARTICLES REGARDING SUBARU OF AMERICA, INC. REACHING A PROPOSED SETTLEMENT IN A CLASS ACTION LAWSUIT FOR ALLEGED OIL CONSUMPTION CONCERNS ON CERTAIN SUBARU VEHICLES. SOME MEDIA OUTLETS ALSO SUPPLIED VARYING INFORMATION ON THE CONTENTS OF THIS SETTLEMENT. THE FOLLOWING INFORMATION IS BEING PROVIDED TO YOU, OUR RETAILERS, IN ADVANCE OF ANY CUSTOMER NOTIFICATION.

0215714R

Service Bulletin/Repair Instructions

surface treatment change to oil control piston rings

16-97-15

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT (MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT

06-51-15

Service Bulletin/Repair Instructions

THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE “SLOTTED” SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.

03-67-12R

Service Bulletin/Repair Instructions

SUBARU OF AMERICA, INC. HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A “NEW” AND “IN-STOCK” VEHICLE.

06-52-15

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES AN INSPECTION AND ADJUSTMENT PROCEDURE TO ADDRESS A DTC C0075 WHICH MAY BE STORED IN THE VEHICLE DYNAMICS CONTROL AND HYDRAULIC CONTROL UNIT (VDCCM&HCU). THE DTC RELATES TO INCORRECT INPUTS TO WHEEL CYLINDER PRESSURE SENSORS DUE TO AIR IN THE HYDRAULIC BRAKE LINES. IN ADDITION, ON IMPREZA AND XV CROSSTREK, AN IMPROPERLY ADJUSTED BRAKE LIGHT SWITCH (BLS) MAY ALSO CAUSE THE DTC.

02-162-15R

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY. NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION.

02-162-15

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY. NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW.

15-185-15R

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.

15-185-15

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.

18-182-15

Service Bulletin/Repair Instructions

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.

18-181-15

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

18-181-15 (2)

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

06-49-15

Service Bulletin/Repair Instructions

IN RESPONSE TO ISOLATED REPORTS OF CRACKED OR BROKEN ABS WHEEL SPEED SENSOR HARNESS RETAINING CLIPS CAUSED BY REACTION WITH ACIDS USED IN SOME WHEEL CLEANERS, THE CLIP MATERIAL HAS BEEN CHANGED TO POLYPROPYLENE (PPO).

SB-06-49-15

Service Bulletin/Repair Instructions

SUBARU: SOME WHEEL CLEANERS HAVE ACID, AND ABS WHEEL SENSOR HARNESS RETAINING CLIPS WOULD EITHER BECOME BROKEN OR DEVELOPED CRACKS AND A NEW RETAINING CLIP, WITH POLYPROPLYLENE, WOULD BE USED INSTEAD. MODEL 2010-14 LEGACY, OUTBACK. *PE

02-160-15

Service Bulletin/Repair Instructions

This Service Information bulletin provides revised procedures for inspection and measurement of the cylinder block assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.

04-14-15R

Service Bulletin/Repair Instructions

THIS BULLETIN ANNOUNCES AVAILABILITY OF A DESIGN CHANGE TO THE POWER STEERING PUMP TO ADDRESS CUSTOMER CONCERNS OF INCREASED STEERING EFFORT, ESPECIALLY IN COLD TEMPERATURES. REVISED TO SPECIFY H4 MODELS ONLY.

18-176-15

Service Bulletin/Repair Instructions

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.

15-179-15R

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN CONTAINS A SERIES OF SCREEN SHOTS WITH INSTRUCTIONS WHICH PROVIDE A PROCEDURE FOR PAIRING ANDROID SMARTPHONES TO BLUETOOTH-EQUIPPED CLARION AUDIO UNITS. THE PROCEDURE INVOLVES CHANGING THE AUDIO UNIT’S DEFAULT “PASSKEY” WHICH MUST BE ENTERED INTO THE SMARTPHONE DURING THE PAIRING PROCESS. ONCE THE PASSKEY IS CHANGED FROM “1234” TO “0000”, TESTING RESULTS HAVE SHOWN THE REMAINDER OF THE PAIRING PROCESS COMPLETES NORMALLY.

04-14-15

Service Bulletin/Repair Instructions

THIS BULLETIN ANNOUNCES AVAILABILITY OF A DESIGN CHANGE TO THE POWER STEERING PUMP TO ADDRESS CUSTOMER CONCERNS OF INCREASED STEERING EFFORT, ESPECIALLY IN COLD TEMPERATURES.

SB-04-14-15

Service Bulletin/Repair Instructions

SUBARU: IN ORDER TO ADDRESS THE CONCERNS OF INCREASED STEERING EFFORT, A DESIGN CHANGE TO THE POWER STEERING PUMP HAS BEEN MADE. *JS

06-43-12R

Service Bulletin/Repair Instructions

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE GUIDELINES FOR PROPER POSITIONING OF ETC DEVICES, E.G., EZ PASS®, SUN PASS®, K-TAG, ETC. IN VEHICLES EQUIPPED WITH THE NEW EYESIGHT SYSTEM.

15-178-15

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN PROVIDES RECOMMENDATIONS TO ADDRESS A CUSTOMER CONCERN OF A “CHECK DEVICE” ERROR MESSAGE BEING DISPLAYED ON THE SCREEN OF THEIR PANASONIC AUDIO UNIT. THIS CONDITION IS MOST LIKELY TO OCCUR IN WARM CLIMATES AND / OR DURING THE SUMMER MONTHS WHEN CABIN TEMPERATURES CAN EASILY EXCEED 158°(F) DURING A HOT SOAK SITUATION.

NAVI- SYSTEM-2

Service Bulletin/Repair Instructions

GEN I SD CARD NAVIGATION SYSTEM TROUBLE SHOOTING GUIDE

12-178-15

Service Bulletin/Repair Instructions

THIS SERVICE INFORMATION BULLETIN ANNOUNCES A CHANGE TO THE APPEARANCE OF THE HOOD LATCH AND STRIKER MOUNTING BOLTS. THE ORIGINAL BOLTS HAD A BLACK-COLORED FINISH WHILE THE NEW BOLTS ARE SILVER IN COLOR. THERE IS NO CHANGE TO THE SHAPE OR STRENGTH OF THE BOLTS.

1114514R-2

Service Bulletin/Repair Instructions

Reprogramming File Availability for Oil Level detection

1114514R-1

Service Bulletin/Repair Instructions

Reprogramming File Availability for Oil Level detection

0215714R-1

Service Bulletin/Repair Instructions

Surface Treatment Change To Oil Control Piston Rings

1114514R

Service Bulletin/Repair Instructions

Reprogramming File Availability for Oil Level detection

02-158-14

Service Bulletin/Repair Instructions

ACCESSORY DRIVE BELT TENSIONER COMPONENT CHANGES

15-156-12R

Service Bulletin/Repair Instructions

2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN THE FACTORY INSTALLED AUTO-DIMMING MIRROR.

1515612R

Service Bulletin/Repair Instructions

Deletion of Compass Mirror

06-47-14

Service Bulletin/Repair Instructions

REVISION TO TROUBLESHOOTING INFORMATION FOR VDC DTC C0071

064714

Service Bulletin/Repair Instructions

Revision to Troubleshooting Information for VDC DTC C0071

DigitalDealer

Service Bulletin/Repair Instructions

The 17th Digital Dealer Conference & Exposition

11-145-14

Service Bulletin/Repair Instructions

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

1114514

Service Bulletin/Repair Instructions

Reprogramming File Availability for Oil Level Detection

TECHTIPSAUGUST20

Service Bulletin/Repair Instructions

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS

TechTIPS

Service Bulletin/Repair Instructions

Subaru Service and Technical Support Line Newsletter

0116809R

Service Bulletin/Repair Instructions

Replacement Key and Immobilizer Info

142014R

Service Bulletin/Repair Instructions

Subaru Leak Detection System

12-169-14

Service Bulletin/Repair Instructions

“CLICK”, “POP” OR “CREEK” SOUND FROM LEFT OR RIGHT OUTER COWL CORNER / BASE OF “A” PILLAR AREA - THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A “CLICK”, “POP” OR “CREEK” SOUND HEARD COMING FROM EITHER THE LEFT OR RIGHT SIDE AROUND THE REAR CORNERS OF THE COWL / ENGINE COMPARTMENT / BASE OF “A” PILLAR AREA.

1216914

Service Bulletin/Repair Instructions

?Click?, ?Pop? or ?Creek? Sound from Left or Right Outer Cowl Corner / Base of ?A? Pillar Area

Article

Service Bulletin/Repair Instructions

Drive Magazine article titled ?Engine Oil, Maintenance and Warnings?

1516813R

Service Bulletin/Repair Instructions

Exchange Component Identification and procedures

07-85-14

Service Bulletin/Repair Instructions

MEASUREMENT OF “DARK CURRENT” (PARASITIC BATTERY DRAW)

02-156-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

0215614

Service Bulletin/Repair Instructions

Service Part Number Change to The V-Belt

1114014

Service Bulletin/Repair Instructions

Reprogramming Files for Spark Knock (Ping)

171713R

Service Bulletin/Repair Instructions

Event Data Recorder (EDR) Function of Airbag Module

TechTIPS1

Service Bulletin/Repair Instructions

Subaru Service and Technical Support Line Newsletter

07-84-14

Service Bulletin/Repair Instructions

REVISED B1650 DIAGNOSTICS AND ODS REZEROING PROCEDURE

078414

Service Bulletin/Repair Instructions

Revised B1650 Diagnostics and ODS Rezeroing Procedure

02-150-14R

Service Bulletin/Repair Instructions

REVISED VALVE TRAIN PARTS TO REDUCE A WARM ENGINE TAPPING SOUND FROM THE LEFT CYLINDER HEAD

0215014R

Service Bulletin/Repair Instructions

Revised Valve Train Parts to Reduce a Warm Engine Tapping Sound from the Left Cylinder Head

12-166-14

Service Bulletin/Repair Instructions

REVISED L/FRONT DASH SPEAKER GRILLE

1216614

Service Bulletin/Repair Instructions

Revised L/Front Dash Speaker Grille

12-164-14

Service Bulletin/Repair Instructions

FILM RESIDUE REMOVAL FROM UNDERSIDE OF FRONT SEAT CUSHION COVERS

SB-07-59-07R

Service Bulletin/Repair Instructions

SUBARU: THE FORMATION OF MOISTURE AND/OR CONDENSATION, INSIDE OF REAR COMBINATION AND HEADLAMPS, IS TEMPORARY, AND WILL EVAPORATE WHEN TEMPERATURE RISES INSIDE LAMPS. MODEL ALL. NO YEARS LISTED. *PE

09-56-13

Service Bulletin/Repair Instructions

A COUNTERMEASURE THERMOSTAT HAS BEEN RELEASED TO ADDRESS A RARE CONDITION WHICH MAY OCCUR DURING ENGINE SOAK IN COLD AMBIENT TEMPERATURES. IN THESE RARE CASES, AFTER AN EXTENDED COLD SOAK, COOLANT MAY ENTER THE THERMOSTAT’S INTERNAL PISTON. IF THIS OCCURS, THE THERMOSTAT MAY OPEN AT A TEMPERATURE WHICH IS LOWER THAN SPECIFIED AND CAUSE DTC P0128 TO BE STORED IN THE ECM MEMORY.

095613

Service Bulletin/Repair Instructions

Countermeasure Thermostat Availability for DTC P0128

WQH-44M

Service Bulletin/Repair Instructions

WE HAVE RECEIVED SEVERAL CALLS FROM DEALERS WHO HAVE CUSTOMERS ELIGIBLE FOR THE WQH44 SUBARU CARPETED FLOOR MAT RECALL BUT DO NOT HAVE THE ORIGINAL MATS THAT WERE IN THE VEHICLE AT THE TIME OF SALE. IN MOST CASES, THE CUSTOMERS HAVE STATED THAT THEY HAVE DISCARDED OR DESTROYED THE MATS. IN OTHER INSTANCES, THE CUSTOMERS INDICATED THAT THEIR VEHICLE DID NOT HAVE THE MATS WHEN THEY PURCHASED THE VEHICLE. IF, OR WHEN, THIS SITUATION ARISES, PLEASE FILL OUT THE ATTACHED FORM AND HAVE THE CUSTOMER SIGN IT AND RETAIN THE SIGNED FORM WITH THE REPAIR ORDER. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT THE CLAIMS HELPLINE AT 866-782-2782.

05-55-13

Service Bulletin/Repair Instructions

THIS BULLETIN PROVIDES INFORMATION REGARDING A RUNNING CHANGE TO THE TIRES BEING USED IN PRODUCTION ON 2013MY AND LATER OUTBACK. THE ILLUSTRATIONS BELOW ARE PROVIDED FOR REFERENCE.

18-173-13

Service Bulletin/Repair Instructions

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.

1817313

Service Bulletin/Repair Instructions

Service Manual Corrections

15-168-13

Service Bulletin/Repair Instructions

THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE. THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET.

1516813

Service Bulletin/Repair Instructions

Exchange Component Identification and prcedures

064312R

Service Bulletin/Repair Instructions

ETC (Electronic Toll Collection) Device Mounting Guidelines

12-137-12R

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

1213712R

Service Bulletin/Repair Instructions

EyeSight Acceptable Windshield Repair Areas

Announcements-5

Service Bulletin/Repair Instructions

New Subaru Recall Campaign WQJ?46: 5EAT Parking Rod (6 cylinder engine only)

WQJ-46

Service Bulletin/Repair Instructions

SUBARU OF AMERICA, INC. HAS DETERMINED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 2013MY SUBARU TRIBECA AND 2014MY SUBARU LEGACY AND OUTBACK VEHICLES EQUIPPED WITH 5EAT (6 CYLINDER ENGINE ONLY).

WQJ46

Service Bulletin/Repair Instructions

5-Speed Automatic Transmission (5EAT) Parking Rod

WQJ-46A

Service Bulletin/Repair Instructions

SUBJECT: NEW SUBARU RECALL CAMPAIGN WQJ]46: 5EAT PARKING ROD (6 CYLINDER ENGINE ONLY) SUBARU HAS DETERMINED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 2013MY TRIBECA AND 2014MY LEGACY AND OUTBACK VEHICLES EQUIPPED WITH A 5]SPEED AUTOMATIC TRANSMISSION (6 CYLINDER ENGINE ONLY). A TOTAL OF 202 VEHICLES ARE INVOLVED. POTENTIALLY AFFECTED VEHICLES FALL WITHIN THE VIN RANGES LISTED IN THE CHART BELOW. PLEASE NOTE THAT NOT ALL VEHICLES WITHIN THE VIN RANGE ARE AFFECTED. RECALL COVERAGE FOR ALL POTENTIALLY AFFECTED VEHICLES MUST BE CONFIRMED BY USING VEHICLE COVERAGE INQUIRY IN SUBARUNET.

13-96-13R

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

139613R

Service Bulletin/Repair Instructions

Paint Coding Information

TSG-2

Service Bulletin/Repair Instructions

Tech Support SD Card for Navi Complete

13-96-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

139613

Service Bulletin/Repair Instructions

Paint Coding Information

1516313

Service Bulletin/Repair Instructions

Accessory Trailer Hitch L101SAJ001

FB678US

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TechnicalSupport

Service Bulletin/Repair Instructions

Subaru SD Card Navigation System

0214013

Service Bulletin/Repair Instructions

Oil Filler Cap Gasket Coming Unseated

171713

Service Bulletin/Repair Instructions

Event Data Recorder (EDR) Function of Airbag Module

SOA321099

Service Bulletin/Repair Instructions

Special Service Tools

SST

Service Bulletin/Repair Instructions

THE FOLLOWING ARE THE SPECIAL TOOLS THAT ARE REQUIRED FOR THE 2014 MY. THESE TOOLS WILL BE SHIPPED DIRECTLY TO ALL DEALERS DURING MARCH. THE CHART DESCRIBES EACH OF THE TOOLS IN THE SHIPMENT.

12-135-12R

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

1213512R

Service Bulletin/Repair Instructions

If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.

WQE41-1

Service Bulletin/Repair Instructions

Puddle Light Recall

03-69-12R

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

036912R

Service Bulletin/Repair Instructions

6MT Transfer Driven Gear Bearing

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2014 Subaru Outback Service Bulletins: 231 bulletins | CarFathom