SubaruNet Announcement (C
Other
This Announcement provides diagnostic assistance for CVT issues.
Vehicle report
2017 SUBARU OUTBACK
Service bulletins
254 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
15-308-23R
Service Bulletin/Repair Instructions
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
16-156-25R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.
15-304-22R
Service Bulletin/Repair Instructions
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator
Other
Techtips newsletter locator index.
15-333-25R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
SubaruNet Annoucement (E
Other
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
02-195-26
Service Bulletin/Repair Instructions
This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM) for certain vehicles equipped with 3.6L engines.
01-167-08R
Service Bulletin/Repair Instructions
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
SubaruNet Announcement (R
Other
This announcement provides information on the remanufactured CVT transmission program.
18-230-26
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572(IMM CIRCUIT EXCEPT ANTENNA CIRCUIT) are detected by Keyless Access with Push Button Start(KACM).
07-240-26R
Service Bulletin/Repair Instructions
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
03-97-26
Service Bulletin/Repair Instructions
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
05-97-26
Service Bulletin/Repair Instructions
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
10-105-25R
Service Bulletin/Repair Instructions
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
15-219-18R
Service Bulletin/Repair Instructions
This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully
SubaruNet Announcement (A
Other
This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.
Subaru Tech Tips Special
Service Bulletin/Repair Instructions
This Subaru service and technical support line newsletter provides information on the next phase of TechShare.
15-300-22R
Service Bulletin/Repair Instructions
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
Subarunet Announcement (E
Other
This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.
05-84-21R
Service Bulletin/Repair Instructions
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
18-226-25R
Service Bulletin/Repair Instructions
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
18-228-25R
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
15-333-25
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
18-228-25
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
Subaru Tech Tips (Article
Other
Subaru service article locator.
15-130-08R
Service Bulletin/Repair Instructions
This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
07-233-25R
Service Bulletin/Repair Instructions
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.
07-236-25
Service Bulletin/Repair Instructions
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
07-235-25
Service Bulletin/Repair Instructions
In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
16-156-25
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.
07-233-25
Service Bulletin/Repair Instructions
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.
15-266-20R
Service Bulletin/Repair Instructions
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-320-24R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
SubaruNet Announcement
Other
Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.
13-108-25
Service Bulletin/Repair Instructions
This bulletin provides information on paint codes for vehicles in the 2026 line up.
Subaru Service Technical
Other
Subaru Service Technical Support Newsletter special edition.
SubaruNet Annoucement
Other
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.
15-251-19R
Service Bulletin/Repair Instructions
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
SubaruNet Announcement (S
Other
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.
01-168-09R
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
02-192-24R
Service Bulletin/Repair Instructions
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
14-31-25
Service Bulletin/Repair Instructions
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.
09-51-08R
Service Bulletin/Repair Instructions
The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
16-103-16R
Service Bulletin/Repair Instructions
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
15-317-24R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.
Subarunet Announcement
Other
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.
RC5 Head Unit OTA
Other
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
07-59-07R
Service Bulletin/Repair Instructions
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
15-312-23R
Service Bulletin/Repair Instructions
This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles equipped with Gen 1 Data Control Modules.
15-298-22R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
02-192-24
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
07-178-21R
Service Bulletin/Repair Instructions
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
15-320-24
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
02-191-22R
Service Bulletin/Repair Instructions
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
15-316-24R
Service Bulletin/Repair Instructions
This bulletin announces the procedures required to reprogram the DCM (Data Communication Module) in Gen1 Subaru vehicles in response to the 3G network sunsetting.
03-94-24
Service Bulletin/Repair Instructions
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
Thermo Control Valve Vide
Other
This thermo control valve video contains information on the replacement of thermo control valve.
13-107-24
Service Bulletin/Repair Instructions
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
05-91-24
Service Bulletin/Repair Instructions
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
06-90-24
Service Bulletin/Repair Instructions
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
16-112-18R
Service Bulletin/Repair Instructions
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
FAQ 15-317-24R
Service Bulletin/Repair Instructions
T16 Warranty Extension (15-317-24R) Frequently Asked Questions.
15-321-23R
Service Bulletin/Repair Instructions
This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.
Subaru notice to
Service Bulletin/Repair Instructions
This letter provides information regarding the warranty extension for the Telematics Data Communications Module (DCM).
SubaruNet Announ
Service Bulletin/Repair Instructions
This announcement provides information in regard to the extension of the basic new car limited warranty for the Telematics Data Communication Module (DCM). This coverage will apply to the vehicles listed for vehicles sold or leased in the United States.
15-316-24
Service Bulletin/Repair Instructions
This bulletin provides procedures required for reprogramming the Data Communication Module (DCM) in Gen 1 Subaru vehicles due to sunsetting of the 3G network.
15-317-24
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. This extension is in light of the rare cases of dead batteries experienced by customers.Â
07-207-22R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
09-110-23R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
09-110-23
Service Bulletin/Repair Instructions
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
18-231-23
Service Bulletin/Repair Instructions
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.
09-109-23
Service Bulletin/Repair Instructions
This bulletin announces diagnostic procedures along with availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sensor Circuit Range/Performance) detection.
07-223-23R
Service Bulletin/Repair Instructions
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400). The new battery (SOA821B950) has a higher capacity and is slightly different in size.
15-285-21R
Service Bulletin/Repair Instructions
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
07-223-23
Service Bulletin/Repair Instructions
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400) once current inventory is depleted.
12-249-23R
Service Bulletin/Repair Instructions
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
06-87-22R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the electronic connector lock tab for the Electric Parking Brake (EPB) assembly used in the listed models.
17-18-23
Service Bulletin/Repair Instructions
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
16-131-20R
Service Bulletin/Repair Instructions
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
Subarunet Announ
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Parking Brake (EPB) connector lock tab for certain 2015-2018MY Legacy, Outback & WRX models equipped with automatic transmissions.
5-88-21R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front stabilizer bushings.
15-302-22
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips
Service Bulletin/Repair Instructions
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
15-298-22
Service Bulletin/Repair Instructions
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
05-88-21
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front stabilizer bushings.
12-203-16R
Service Bulletin/Repair Instructions
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
09-87-22
Service Bulletin/Repair Instructions
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
18-223-22
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-192-22R
Service Bulletin/Repair Instructions
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
09-83-21R
Service Bulletin/Repair Instructions
This bulletin announces design change to the water pump assembly.
15-293-22
Service Bulletin/Repair Instructions
This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.
15-291-22
Service Bulletin/Repair Instructions
Going forward when a customerâs vehicle is equipped with a DCM that does not have Software version ID DCM_06.00.17_20190816 installed and they wish to subscribe to Starlink Telematics Service, the DCM must be replaced.
02-189-22
Service Bulletin/Repair Instructions
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
09-83-21
Service Bulletin/Repair Instructions
This bulletin announces design change to the water pump assembly.
12-228-21
Service Bulletin/Repair Instructions
This bulletin provides a service procedure to address customer concerns of a âsqueakingâ -type sound from the front seat(s).
16-102-16R
Service Bulletin/Repair Instructions
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
15-195-16R
Service Bulletin/Repair Instructions
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement.
18-213-21
Service Bulletin/Repair Instructions
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-208-17R
Service Bulletin/Repair Instructions
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed equipped with F10 7â Navigation and 7â Display Audio head units.
12-253-18R
Service Bulletin/Repair Instructions
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driverâs seat.
15-177-14R
Service Bulletin/Repair Instructions
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation âGen 2â and âGen 2.1â F10 Navigation and Display Audio systems.
15-280-21R
Service Bulletin/Repair Instructions
Gen1 Telematics Reprogramming for 3G Sunset.
07-195-21
Service Bulletin/Repair Instructions
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.
02-187-21
Service Bulletin/Repair Instructions
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
18-206-21
Service Bulletin/Repair Instructions
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
05-85-21R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the TPMS valve assemblies.
05-84-21
Service Bulletin/Repair Instructions
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
11-201-21
Service Bulletin/Repair Instructions
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address DTC P0116 and hard starting in cold temperature concerns when an accessory engine block heater is utilized.
11-200-20R
Service Bulletin/Repair Instructions
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
14-22-16R
Service Bulletin/Repair Instructions
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
12-308-21
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front seat hinge bolts.
15-267-20R
Service Bulletin/Repair Instructions
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
15-205-16R
Service Bulletin/Repair Instructions
This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed involving âGen 2â F10 Navigation and Display Audio units with 7â display.
10-99-20
Service Bulletin/Repair Instructions
This bulletin announces availability of a new HVAC control panel in response to reports of the buttons along the lower row sticking in the âpressedâ position when they are operated.
18-203-20
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
03-85-20R
Service Bulletin/Repair Instructions
This bulletin announces the availability of new propeller shaft assemblies.
16-131-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
05-80-20
Service Bulletin/Repair Instructions
This bulletin announces availability of new Front Stabilizer Link assemblies equipped with a new dust boot material having enhanced durability and grease retention characteristics.
07-181-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides an important step currently missing from the Service Manual diagnostics for DTC B1572 âIMM CIRCUIT EXCEPT ANTENNA CIRCUITâ.
06-77-20R
Service Bulletin/Repair Instructions
This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics Control system (VDCCM). DTCs C1531 and/or C1741 may set, the Hill Holder warning lamp and cancellation alarm may activate and/or the VDC warning lamp can illuminate.
07-179-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the PRG control module.
15-271-20
Service Bulletin/Repair Instructions
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
15-266-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
15-267-20
Service Bulletin/Repair Instructions
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
01-181-20
Service Bulletin/Repair Instructions
All Models (Vehicle Cleaning- COVID-19Best Practices)
07-174-20
Service Bulletin/Repair Instructions
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.
17-17-13R
Service Bulletin/Repair Instructions
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
07-171-20
Service Bulletin/Repair Instructions
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
18-198-20
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-199-16R
Service Bulletin/Repair Instructions
This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.
15-204-16R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
07-152-19R
Service Bulletin/Repair Instructions
This bulletin announces availability of new power window switch assemblies.
WUX-09R
Service Bulletin/Repair Instructions
Subaru is recalling certain 2016-2017 model year Outback vehicles in which an incorrect Airbag Control Module may have been installed as a replacement part. A total of 46 U.S. vehicles may be affected by this recall.
07-163-19
Service Bulletin/Repair Instructions
This Service Information Bulletin announces IMPORTANT changes to the parts ordering and Service Procedures for replacement passenger airbag modules and airbag control modules used in the models listed above. The change is due to discontinuation of the original equipment passenger airbag module assemblies used in 2015-17MY vehicles. The replacement passenger airbag module assemblies for the 2015-17 MY Legacy and Outback will now be the same part used in 2018MY Legacy and Outback. The 2018MY Legacy and Outback also utilizes a different airbag control module than the 2015-17 MY Legacy and Outback. The 2018MY passenger airbag module assembly is now specified for 2015-18MY vehicles. As a result, whenever installing the 2018MY passenger airbag module on a 2015-17MY vehicle, the airbag control module AND airbag module assembly MUST be replaced together as a matching set.
15-253-19
Service Bulletin/Repair Instructions
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
16-124-19
Service Bulletin/Repair Instructions
This Service Information Bulletin announces a design change to the CVT torque converter assembly made to address a small number of reports describing a squeaking -type sound heard while the engine is being cranked over. The sound results from contact between the starter pinion gear and the converter ring gear. Both the number and length of the welds securing the ring gear to the converter shell have been increased significantly.
12-246-18R
Service Bulletin/Repair Instructions
This bulletin provides a procedure for diagnosing and repairing customer concerns of a âpoppingâ or âsnappingâ -type sound heard when opening the sunroof. The sound may occur when the rear portion of the glass lid weatherstrip contacts or catches the roof frame when the sunroof is opened.
06-68-19R
Service Bulletin/Repair Instructions
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
10-90-19R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the âpressedâ position but not returning to âflushâ with the face of the control panel when released as shown in the photos below. A series of small air outlets (vents) has been added to the assembly to keep dust and dirt from accumulating and causing the switches to bind.
02-163-16R
Service Bulletin/Repair Instructions
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
WUB-87
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2015-2018 Legacy and Outback 2.5L SULEV vehicles. This campaign involves replacement of the front exhaust pipe assembly, which includes the catalytic converter. Due to an improper part number supersession for the EPF assembly, certain SULEV vehicles which had the EPF replaced by an authorized Subaru retailer may have had a non-SULEV specification part installed. Although there is no safety risk or noticeable change in vehicle operation, performance of the emission system may be insufficient to comply with required specifications.
WUB87-Announceme
Service Bulletin/Repair Instructions
Subarunet Aunouncement: Subaru of America, Inc. (Subaru) is initiating a service campaign/voluntary emissions recall for certain 2015-2018 model year Legacy and Outback SULEV (Super Ultra Low Emissions Vehicle) vehicles. This will affect 2,620 vehicles identified through Subaru warranty claim records indicating that the incorrect front exhaust pipe assembly may have been installed during a repair.
07-153-19
Service Bulletin/Repair Instructions
This service bulletin announces availability of the cap portion (a.k.a. spark plug boot) as a service part separate from the complete ignition coil assembly. If the cap portion as shown in the illustrations below is damaged during removal or replacement, it is no longer necessary to replace the complete ignition coil assembly.
04-17-17-R
Service Bulletin/Repair Instructions
This bulletin provides a service procedure to address isolated customer concerns of a rattling sound identified as coming from the Electronic Power Steering (EPS) gear box (steering rack) assembly. The repair (when applicable) involves installation of a new tension spring for the worm gear to reduce / eliminate the condition.
07-152-19
Service Bulletin/Repair Instructions
This bulletin announces availability of new power window switch assemblies developed to address the following customer concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches
02-170-17R
Service Bulletin/Repair Instructions
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
06-70-19
Service Bulletin/Repair Instructions
This bulletin announces a change to the operating software included in the Vehicle Dynamic Control (VDC) Control Module and Hydraulic Unit (VDCCM&H/U) on the models listed above. This change is in response to a very small number of customer inquiries regarding the Hill Holder system?s indicator lamp blinking once along with a single tone (chirp)being heard when starting the engine using the key, push-button or with use of a remote engine start.
15-239-19
Service Bulletin/Repair Instructions
This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. The change was made to address concerns regarding the ?mushroom? anchors either pulling out of the trim panel and or gapping visibly at the base of the anchor between the black plastic spacer and trim panel.
WUD-89
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to reprogram the combination meter software to ensure improved accuracy of the driving range indicator calculation in the multi-information display.
16-120-19
Service Bulletin/Repair Instructions
This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it is recommended to perform the transfer clutch break-in procedure as described.
10-90-19
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ?pressed? position but not returning to ?flush? with the face of the control panel when released as shown in the photos below. A series of small air outlets (vents) has been added to the assembly to keep dust and dirt from accumulating and causing the switches to bind.
02-178-18R
Service Bulletin/Repair Instructions
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
06-69-19R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the rear ABS wheel speed sensor on the models listed above. The change involves the addition of an additional shielding cover to protect the harness from damage caused by road debris.
05-67-19
Service Bulletin/Repair Instructions
This bulletin announces a slight design change made to the sealing areas of the wheel hub assemblies for the models as listed above. The change was made to enhance productivity during the vehicle assembly process.
07-133-18
Service Bulletin/Repair Instructions
This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
12-253-18
Service Bulletin/Repair Instructions
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat. A change has been made to the Teflon bushings used in the seat cushion frame assembly.
16-115-18
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.
18-194-18
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
02-171-18R
Service Bulletin/Repair Instructions
This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor. The additional foam better insulates the sensor from engine compartment heat which may lead to setting a DTC P0072. This information is applicable to models with or without the Active Grill Shutter (AGS) system.
06-63-18R
Service Bulletin/Repair Instructions
This bulletin announces a design change to the EPB adapter cord harness connector. In some cases, the retaining tab of the connector may become damaged as a result of removal or installation for diagnosis and later and cause DTC C1956 or C1957 to set and the brake warning lamp to illuminate. The retaining tab portion of the connector has been changed to improve its durability and prevent recurrence of the DTC. If there is no prior history of disconnection and the connector lock tab is not damaged, check for another possible cause for these DTCs.
12-246-18
Service Bulletin/Repair Instructions
This bulletin provides a procedure for diagnosing and repairing customer concerns of a "popping" or "snapping" -type sound heard when opening the sunroof. The sound may occur when the rear portion of the glass lid weatherstrip contacts or catches the roof frame when the sunroof is opened.
07-127-18R
Service Bulletin/Repair Instructions
This bulletin announces a design change to the power rear gate (PRG) rod. The new rod will address isolated cases of one end of the rod coming off the ball stud just as the latch releases and the gate starts to open / move.
11-181-18
Service Bulletin/Repair Instructions
This bulletin announces availability of reprogramming files to optimize the ECM. These new files will address an idle drop condition which may occur when the A/C system switches off at low engine RPM during warm-up after a cold start.
07-131-18R
Service Bulletin/Repair Instructions
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
07-127-18
Service Bulletin/Repair Instructions
This bulletin announces a design change to the power rear gate (PRG) rod. The new rod will address isolated cases of one end of the rod coming off the ball stud just as the latch releases and the gate starts to open / move.
07-131-18
Service Bulletin/Repair Instructions
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
F10-Gen2-NAV-15-
Service Bulletin/Repair Instructions
TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.
15-215-18
Service Bulletin/Repair Instructions
Models with FujitsuTEN (F10) Gen 2.0 / 2.1 Navigation or Display Audio Head Units ONLY. This bulletin provides a repair procedure to address specific, confirmed customer concerns of: ? Audio output interruption every 2-3 seconds when listening to AM or FM radio broadcasts ? No audio output at all when attempting to listen to a HD Radio broadcast.
UPDATE - Removal
Service Bulletin/Repair Instructions
The corrected update files are now available for download from Subarunet. TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.
f10-audio-navi-d
Service Bulletin/Repair Instructions
Subject: Removal of Certain Fujitsu 10 Audio / Navigation Update Files from Subarunet The following update files have been temporarily removed from Subarunet due to potential quality concerns with the 2nd file used in those updates. Retailers are requested to take the following action: ? If any of the following Fujitsu 10 Audio / Navigation files have been downloaded and saved locally, please discontinue their use and delete them immediately
07-121-17
Service Bulletin/Repair Instructions
MODELS WITH EYESIGHT ONLY. This bulletin provides a repair procedure to address DTC B2902 which may be stored erroneously due to a specification mismatch. This bulletin applies to a very limited number of early-production 2017 model year vehicles without the auto headlamp leveling (AHL) feature only. Having the incorrect control module installed has absolutely NO effect on normal headlamp system operation and does not cause any warning lamp(s) to illuminate. The repair involves replacing the headlamp control module.
11-174-17R
Service Bulletin/Repair Instructions
This bulletin announces the availability of reprogramming files to optimize the ECM and address the following customer concerns: ? Check Engine light coming on (with DTC P05A0 stored in memory). ? Potential battery discharge (dead battery) after repeated periods of short-trip driving. ? A high (or ?hanging?) engine RPM after depressing the clutch pedal (Forester only).
15-212-17
Service Bulletin/Repair Instructions
ALL OUTBACKS AND 5-DOOR IMPREZA MODELS ONLY. This bulletin announces a design change of the tonneau cover assembly to address customer concerns of the handle portion coming loose. The handle has been changed to optimize retention and made available as a service part separate from the tonneau cover.
04-17-17R
Service Bulletin/Repair Instructions
This bulletin provides a service procedure to address isolated customer concerns of a rattling sound identified as coming from the Electronic Power Steering (EPS) rack assembly. The repair involves installation of a new tension spring for the worm gear to reduce / eliminate the condition. It should be noted the condition is NOT detrimental to the operation of the EPS system.
Special Service
Service Bulletin/Repair Instructions
The following special tool is required for servicing the 2015-2017MY Legacy and Outback Electronic Power Steering (EPS) rack assembly. This tool will be shipped directly to all Subaru retailers during September. Please reference TSB 04-17-17 for further information about the use of this tool. Each retailer will be supplied with one of these tools at no charge.
02-170-17
Service Bulletin/Repair Instructions
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
07-114-16R
Service Bulletin/Repair Instructions
This bulletin announces availability of a new power seat memory control module designed to address customer concerns of the seat memory feature not operating properly. When pressing the buttons to recall one of the last seat positions memorized, the seat (height, backrest position, etc.) may not always return to the correct or exact positions previously selected (or stored in the control unit memory).
02-168-17
Service Bulletin/Repair Instructions
This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address customer concerns of a slipping belt (squeal or chirping) sound.
04-16-17
Service Bulletin/Repair Instructions
This bulletin announces availability of a new steering wheel designed to address a possible customer concern of insufficient performance of the heated steering wheel feature on applicable models.
16-104-17R
Service Bulletin/Repair Instructions
This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to address isolated customer concerns of a ?bump? feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
04-15-17
Service Bulletin/Repair Instructions
This bulletin announces a new steering column assembly designed to address a limited number of customer concerns involving the tilt mechanism portion not staying locked. This condition can only occur during the process of adjusting the steering column?s tilt position if the tilt lever is not pushed up all the way back up when completed. Once the column is fully locked (the tilt lever is pushed all the way up), there is no concern of possible release.
15-196-16R
Service Bulletin/Repair Instructions
ONLY 2016-2017MY: Those Models equipped with STARLINK Telematics. Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has found that this may be a result of three possible conditions. * The DCM may be off the network due to vehicle storage or other network factors. * The DCM may be lacking power or ground due to some body side electrical concern. * The DCM may have an internal failure.
12-219-17
Service Bulletin/Repair Instructions
This bulletin provides new part information and an identification procedure to address a small number of vehicles identified with a sticking secondary hood latch mechanism. The hood latch mechanism is exposed to foreign materials during normal use which can accumulate and cause the secondary portion to not operate properly. The spring-loaded secondary latch is manually released (after pulling the inside hood release lever to operate the primary latch mechanism) by the operator to open the hood. If faulty, the spring may not have enough force to return the lever back to its original position while the hood is open. Once the hood is closed, the secondary latch is forced into the closed position by design.
12-218-17
Service Bulletin/Repair Instructions
This bulletin provides supplemental information and an inspection point to use when diagnosing a wind rushing sound concern that persists on vehicles: * past the production change provided in TSB 12-176-14R, dated 10/28/2015 or * which have already had the repairs outlined in TSB 12-176-14R performed and the concern persists from the front door(s). PRODUCTION CHANGE INFORMATION: The latest production changes were implemented during September, 2015 starting with the following VINS: G3014581 (LEGACY) and G3230683 (OUTBACK).
12-216-17
Service Bulletin/Repair Instructions
This bulletin announces a design change to the roof rail assemblies. This change has been made in response to isolated customer concerns of a visible gap between the base portion of the rail assembly and the roof panel as shown in the example photo. The rail's retaining claws have been changed to optimize their holding force and eliminate any gapping.
1610417
Service Bulletin/Repair Instructions
CVT MODELS ONLY. This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to address isolated customer concerns of a ?bump? feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
09-66-16
Service Bulletin/Repair Instructions
This bulletin announces a change in the production procedure for the rear muffler assembly. Spot-weld locations securing the outer shell portion have been changed to improve overall rigidity. A gap may develop at the spot welded seam as a result of repeated thermal shock (heating / cooling) which occurs during normal use. The gap does not create an exhaust leak. In some cases, a rattling sound from the muffler may develop.
16-103-16
Service Bulletin/Repair Instructions
Only Models Equipped with TR690 CVT only. This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
11-168-16
Service Bulletin/Repair Instructions
This bulletin announces the availability of reprogramming files to optimize the ECM. These new files will address customer concerns of Check Engine light illumination resulting from DTC P013F or P014B* being stored in the ECM memory. *DTC P014B is applicable to 3.6L models only.
15-204-16
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
07-114-16
Service Bulletin/Repair Instructions
This bulletin announces availability of a new power seat memory control module designed to address customer concerns of the seat memory feature not operating properly. When pressing the buttons to recall one of the last seat positions memorized, the seat (height, backrest position, etc.) may not always return to the correct or exact positions previously selected (or stored in the control unit memory).
139916R
Service Bulletin/Repair Instructions
Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate color match. Should discrepancies arise, please refer your Body Shop contact inquiries to the specific paint vendor or their jobber/supplier for the most updated formula information.
1818816
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
216316
Service Bulletin/Repair Instructions
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
06-57-16
Service Bulletin/Repair Instructions
This Service Information bulletin announces a change to the mounting bolts and corresponding increased tightening torque value used for securing the front disc brake caliper support to the axle housing.
12-206-16
Service Bulletin/Repair Instructions
All Models Listed with Seat Lifter Feature. This bulletin provides a procedure to address a customer reported cosmetic condition of surface rust appearing on the inner seat cushion frame of the front seat assemblies.
01-174-16
Service Bulletin/Repair Instructions
This Service Information bulletin provides a guideline to use for placement of required or mandated windshield stickers (inside and / or outside) on vehicles equipped with EyeSight Driver Assist Technology and High Beam Assist (HBA) features. Examples of these types of stickers include: * Government facility / Military base access stickers * State-mandated Vehicle Safety Inspection and Emission Compliance stickers * Parking Permit Stickers The cameras used by both of these features require a clear, unobstructed "view" through the windshield for their proper operation. The illustration below shows the "Prohibited area" in gray. Any stickers mandated to be placed within the Prohibited area should be placed to the right of the EyeSight stereo camera and HBA camera, outside of the Prohibited area as shown in the illustration below. Viewed from inside the vehicle, the left edge of the sticker must be placed no more than 14 inches (slightly less is preferred as a "cushion" for measuring variation) from the right edge of the windshield as shown in the illustration and indicated by the box outlined in blue. Always consult state and local regulations applicable to windshield sticker placement.
16-102-16
Service Bulletin/Repair Instructions
TSB: All Models Equipped with CVT Transmissions. This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
WTD-65
Service Bulletin/Repair Instructions
PRODUCT CAMPAIGN BULLETIN - Inspection and Repair Procedure for Stop Sale / Recall Campaign WTD-65: Steering Column
WTD-65R
Service Bulletin/Repair Instructions
REPAIR PROCEDURE - This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD65OP
Service Bulletin/Repair Instructions
WTD-65 Steering Column Recall - Ordering Process memo. Due to the substantial shipments which were processed this past weekend and an expected ample supply of incoming steering columns, the ordering restriction will be removed on Wednesday, (6/1) at 11 am ET for part numbers 34500AL02A and 34500AL03A. Retailers can order through the normal ordering process. Orders must be placed as a VOR until further notice. A requested ship method of Ground or Will Call will not incur a handling charge. Orders will be monitored for reasonableness. Order one bolt, part number 83140GA000, for each column ordered.
WTD65AP
Service Bulletin/Repair Instructions
Subaru has decided to loosen the restrictions on the $250 PAR allowance and let retailers decide on extenuating circumstances, including for customers that were inconvenienced by the inspection only and for customers that had to wait to purchase their vehicles due to the WTD65 Steering Column Recall. This should be only for customers that have experienced extenuating circumstances as a result of this recall.
WTD65TC
Service Bulletin/Repair Instructions
It has been brought to our attention that some retailers are receiving invoices for towing charges after the initial claim submission for the WTD65 Steering Column recall. This is a reminder that approved and paid claims can be appended by the retailer to add any missing charges such as towing. Additional details relating to claim appends are available in the Claims Policies and Procedures Manual, Section 13.7.
WTD-65RAU
Service Bulletin/Repair Instructions
WTD-65 Rental Authorization Form- No longer needed.. Due to large volume of rental requests for WTD65 and administrative time, the rental authorization form is no longer required.
WTD-65R6-02
Service Bulletin/Repair Instructions
Additional Customer Accomodations for the WTD65 Recall- 2016 Legacy / Outback Steering Column repair.
WTD65-LO
Service Bulletin/Repair Instructions
A new labor operation has been created specifically for H6 vehicles affected by WTD-65 Steering Column Inspection/Repair. This labor operation has been added to the WTD-65R bulletin located in STIS. (A165-803 - 1.8 for H6 Models) SOA will reprocess all previously submitted claims for WTD-65 H6 vehicles that were shorted 0.2 labor hours. We will make every effort to complete these corrections as quickly as possible. Claims entered effective 5/24/16 will require the new labor operation number for all H6 vehicle claims.
WTD-65R6
Service Bulletin/Repair Instructions
Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD65-PSU
Service Bulletin/Repair Instructions
Through the weekend we have shipped 17,346 steering columns, which represents 67% of the total sold vehicles. In fact, 1,355 steering columns were delivered to retailers this Saturday, another 1,712 will be delivered today, and another 3,000 will be delivered tomorrow. Given projected failure rate of 66%, this means we should now be starting to repair units in retailer inventory. However, we realize that this may not be the case for every retailer. We will continue to ship parts at an average of 1,500 per day this week, and we will utilize VIN counts collected over the weekend to prioritize and allocate parts going forward. It is very important that each retailer continue to follow up with customers that have not arranged for inspection or to have their vehicles towed to the retailer. We need every vehicle inspected or repaired, and we need this done as soon as it is practical. It is also important that claims are entered on a timely basis, every day, so we can keep a good accounting of the completed cars.
WTD-65CG
Service Bulletin/Repair Instructions
Some good news! Subaru of America has decided to arrange a gift for each customer that was driving an impacted sold unit at the start of this recall. For customers that do not have an added security maintenance plan, we will be providing a $100 Subaru gift coupon, redeemable for parts, service, accessories or Subaru Gear. For those customers with the added security maintenance plan, we will be providing a $100 prepaid debit card. Details and timing on this will be forthcoming.
WTD65-C
Service Bulletin/Repair Instructions
This is to clarify the recent message announcing an increase specific to the labor time and rental amounts for the WTD65 recall. While this increase is retroactive to the beginning of this recall, the low volume of claims that were entered prior to the change in rates will need to be reentered by the retailer as an appended claim to receive the new calculation. Also, we are experiencing a reimbursement issue for the 3.6L vehicles. We are working to correct the system and will advise when the correction is completed.
SSLP-R
Service Bulletin/Repair Instructions
Subaru is pleased to announce an enhancement to the Subaru Service Loaner Program daily reimbursement rate. The new reimbursement rate will be $40/day and takes effect retroactively back to May 9, 2016 to align with the announcement of the WTD-65 campaign.
WTD-65M2
Service Bulletin/Repair Instructions
Memo: Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD-65R4
Service Bulletin/Repair Instructions
Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD-65R5
Service Bulletin/Repair Instructions
Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD65UI
Service Bulletin/Repair Instructions
The following is to provide you with updated information on the WTD 65 recall. 1. We are pleased to announce that based upon retailer input and comments, along with further study and analysis by FHI and SOA, we are increasing the labor time for repairs under this recall by 0.5 hour per vehicle. This is for both 2.5 and 3.6 liter vehicles and will be retroactive to the first repair claims processed. 2. An updated repair procedure document is attached (click here) and will be posted today to STIS. This includes these increased labor times and also provides updated repair procedures including a clarification on the possible need for toe adjustments. We have also reduced the parts retention period for this recall only. Once a claim has been submitted and APPROVED, the parts replaced to complete the repair may be scrapped. 3. We are also sharing that we are enhancing the SSLP daily reimbursement rate. The new reimbursement rate will be $40/day and takes effect retroactively back to May 9, 2016 to align with the announcement of the WTD65 campaign. Please note, although this enhancement is being made retroactively to support our retailer partners during the campaign, this new reimbursement rate will continue once the campaign is completed. 4. Parts Supply ? based upon the latest available supplier production and shipping schedules, we will have delivered at least 26,000 steering columns to retailers by Friday May 27. This will cover more than 100% of sold vehicles plus approximately 80% of the estimated total vehicles needing repair parts.
WTD-65M
Service Bulletin/Repair Instructions
Memo: Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD-65R3
Service Bulletin/Repair Instructions
Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD65-F
Service Bulletin/Repair Instructions
WTD-65 Steering Column Recall - Fleet Vehicles Information
WTD65-PLT
Service Bulletin/Repair Instructions
WTD-65 Steering Column Recall - Updates on Parts Supply, Loaner Cars and Towing
WTD65-OF
Service Bulletin/Repair Instructions
WTD-65 Time and Mileage Reimbursement for Off-Site Inspections
WTD65-OL
Service Bulletin/Repair Instructions
Owner Letter - NEW RECALL CAMPAIGN WTD-65. The steering column in affected vehicles may not have been manufactured to specification. This could allow the steering column to disengage. If this were to happen while driving, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
WTD65-OLM
Service Bulletin/Repair Instructions
Owner Letter - NEW RECALL CAMPAIGN WTD-65. The steering column in affected vehicles may not have been manufactured to specification. This could allow the steering column to disengage. If this were to happen while driving, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
WTD65-RA
Service Bulletin/Repair Instructions
WTD-65 Rental Authorization Form. Due to large volume of rental requests for WTD65, the attached Excel form can be used as an alternative to calling the PICS for a WTD-65 Rental Authorization.
WTD65-RS
Service Bulletin/Repair Instructions
UPDATE: Subaru Recall Campaign: WTD-65 Steering Column - Roadside Assistance Policy. As an update to our Roadside Assistance Program policy, we will cover towing charges to the closest retailer or to the selling retailer. Likewise, if Subaru's Roadside Assistance program is not used for the towing, we will pick up the costs to the closest retailer or the selling retailer, depending on the customers preference.
WQU56R
Service Bulletin/Repair Instructions
Reminder Bulletin: WQU56 Recall: Propeller Shaft Oil Seal Failure. During the manufacturing process of the propeller shaft that connects to the vehicle?s transmission, the seal cap and seal located inside the propeller shaft yoke may have been deformed. As a result, the seal may leak transmission fluid. If the transmission fluid leaks onto an exhaust pipe, there is a possible risk of fire.
WTD-65R2
Service Bulletin/Repair Instructions
Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD65-LC2
Service Bulletin/Repair Instructions
WTD65 Recall. Revised reimbursement amount. As part of the current Stop Sale, Subaru of America, Inc. will assist retailers with a rental car reimbursement program.
WTD65-LC3
Service Bulletin/Repair Instructions
WTD65 Recall. 2nd revision reimbursement amount. As part of the current Stop Sale, Subaru of America, Inc. will assist retailers with a rental car reimbursement program.
WTD65-SP2
Service Bulletin/Repair Instructions
Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD65-LC
Service Bulletin/Repair Instructions
WTD65 Recall. As part of the current Stop Sale, Subaru of America, Inc. will assist retailers with a rental car reimbursement program.
WTD65-RM2
Service Bulletin/Repair Instructions
Revised Retailer Memo posted re: NEW RECALL CAMPAIGN WTD-65. The steering column in affected vehicles may not have been manufactured to specification. This could allow the steering column to disengage. If this were to happen while driving, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
WTD65AUI
Service Bulletin/Repair Instructions
WTD-65 Stop Sale and Recall - Urgent Additional Information Urgent request for retailers to re-contact customers owning these cars: Provided just prior to 4:00 PM ET today. Also, update to "Inspection and repair procedures document," discussion of process to provide for loaner car reimbursement for customers who are awaiting new car delivery of a stop sale unit, and discussion of parts supply.
WTD65R
Service Bulletin/Repair Instructions
Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD65-RM
Service Bulletin/Repair Instructions
Retailer Memo posted re: NEW RECALL CAMPAIGN WTD-65. The steering column in affected vehicles may not have been manufactured to specification. This could allow the steering column to disengage. If this were to happen while driving, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
WTD65-SP
Service Bulletin/Repair Instructions
Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD65-SPM
Service Bulletin/Repair Instructions
Memo: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
WTD65M1
Service Bulletin/Repair Instructions
Memo: Stop Sale and Recall - WTD-65 Steering Column Shaft - Inspection and Repair Procedures
WTD65-SS
Service Bulletin/Repair Instructions
IMMEDIATE STOP SALE ORDER - NEW RECALL CAMPAIGN WTD-65. The steering column in affected vehicles may not have been manufactured to specification. This could allow the steering column to disengage. If this were to happen while driving, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
HFO-1234yf
Service Bulletin/Repair Instructions
Your SOA DPSM concluded surveys in 2015 to determine the readiness of your facility to perform service and repairs on 2017 Outback and Legacy models equipped with the new HFO-1234yf air conditioning refrigerant. All Subaru Retailers will be required to have the equipment necessary to repair and service these vehicles at the time of Vehicle launch (July, 2016).
0116809R
Service Bulletin/Repair Instructions
Replacement Key and Immobilizer Info
171713R
Service Bulletin/Repair Instructions
Event Data Recorder (EDR) Function of Airbag Module
Announcements-2
Service Bulletin/Repair Instructions
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
12-164-14
Service Bulletin/Repair Instructions
FILM RESIDUE REMOVAL FROM UNDERSIDE OF FRONT SEAT CUSHION COVERS
05-55-13
Service Bulletin/Repair Instructions
THIS BULLETIN PROVIDES INFORMATION REGARDING A RUNNING CHANGE TO THE TIRES BEING USED IN PRODUCTION ON 2013MY AND LATER OUTBACK. THE ILLUSTRATIONS BELOW ARE PROVIDED FOR REFERENCE.
064312R
Service Bulletin/Repair Instructions
ETC (Electronic Toll Collection) Device Mounting Guidelines
1213712R
Service Bulletin/Repair Instructions
EyeSight Acceptable Windshield Repair Areas
1516313
Service Bulletin/Repair Instructions
Accessory Trailer Hitch L101SAJ001
0214013
Service Bulletin/Repair Instructions
Oil Filler Cap Gasket Coming Unseated
171713
Service Bulletin/Repair Instructions
Event Data Recorder (EDR) Function of Airbag Module
1213512R
Service Bulletin/Repair Instructions
If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.
WQE41-1
Service Bulletin/Repair Instructions
Puddle Light Recall
03-69-12R
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
036912R
Service Bulletin/Repair Instructions
6MT Transfer Driven Gear Bearing
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.