SubaruNet Announcement (C
Other
This Announcement provides diagnostic assistance for CVT issues.
Vehicle report
2019 SUBARU OUTBACK
Service bulletins
209 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
15-308-23R
Service Bulletin/Repair Instructions
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
16-132-20R
Service Bulletin/Repair Instructions
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.
16-154-25R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.
16-156-25R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability. This is an revised version of the original bulletin.
16-158-26
Service Bulletin/Repair Instructions
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.
15-304-22R
Service Bulletin/Repair Instructions
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator
Other
Techtips newsletter locator index.
15-333-25R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
SubaruNet Annoucement (E
Other
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
02-195-26
Service Bulletin/Repair Instructions
This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM) for certain vehicles equipped with 3.6L engines.
01-167-08R
Service Bulletin/Repair Instructions
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
SubaruNet Announcement (R
Other
This announcement provides information on the remanufactured CVT transmission program.
18-230-26
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572(IMM CIRCUIT EXCEPT ANTENNA CIRCUIT) are detected by Keyless Access with Push Button Start(KACM).
07-240-26R
Service Bulletin/Repair Instructions
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
03-97-26
Service Bulletin/Repair Instructions
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
16-155-25R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
05-97-26
Service Bulletin/Repair Instructions
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
10-105-25R
Service Bulletin/Repair Instructions
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
15-219-18R
Service Bulletin/Repair Instructions
This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully
SubaruNet Announcement (A
Other
This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.
Subaru Tech Tips Special
Service Bulletin/Repair Instructions
This Subaru service and technical support line newsletter provides information on the next phase of TechShare.
15-300-22R
Service Bulletin/Repair Instructions
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
Subarunet Announcement (E
Other
This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.
05-84-21R
Service Bulletin/Repair Instructions
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
18-226-25R
Service Bulletin/Repair Instructions
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
18-228-25R
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
15-333-25
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
18-228-25
Service Bulletin/Repair Instructions
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
Subaru Tech Tips (Article
Other
Subaru service article locator.
15-130-08R
Service Bulletin/Repair Instructions
This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
07-233-25R
Service Bulletin/Repair Instructions
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.
07-236-25
Service Bulletin/Repair Instructions
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
07-235-25
Service Bulletin/Repair Instructions
In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
16-156-25
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the CVT Control Valve Body. The updated valve body incorporates an enhanced valve sleeve to improve durability.
07-233-25
Service Bulletin/Repair Instructions
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.
15-266-20R
Service Bulletin/Repair Instructions
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-322-25R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
15-320-24R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
SubaruNet Announcement
Other
Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.
13-108-25
Service Bulletin/Repair Instructions
This bulletin provides information on paint codes for vehicles in the 2026 line up.
Subaru Service Technical
Other
Subaru Service Technical Support Newsletter special edition.
15-236-18R
Service Bulletin/Repair Instructions
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
15-256-19R
Service Bulletin/Repair Instructions
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software.
SubaruNet Annoucement
Other
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.
15-314-23R
Service Bulletin/Repair Instructions
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the auxiliary USB terminal port (2-port type) to Gen 3.1 Harman Head Unit.
15-251-19R
Service Bulletin/Repair Instructions
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
SubaruNet Announcement (S
Other
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.
01-168-09R
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
15-299-22R
Service Bulletin/Repair Instructions
This bulletin announces an application change to the Remote Engine Starter (RES) control unit on 2019 Outback & Legacy models.
15-318-24R
Service Bulletin/Repair Instructions
This bulletin announces the Warranty Extension for the Data Communication Module (DCM) up to 8 years (96 months) or 150,000 miles (whichever comes first) to address a dead battery resulting from excessive dark current draw caused by the DCM, due to internal memory corruption.
02-192-24R
Service Bulletin/Repair Instructions
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
14-31-25
Service Bulletin/Repair Instructions
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.
09-51-08R
Service Bulletin/Repair Instructions
The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
16-103-16R
Service Bulletin/Repair Instructions
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
Subarunet Announcement
Other
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.
15-322-25
Service Bulletin/Repair Instructions
This bulletin gives information on extended New Car Limited Warranty for CP1 and Gen 3.1 Head Units.
RC5 Head Unit OTA
Other
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
09-129-24R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
07-59-07R
Service Bulletin/Repair Instructions
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
15-298-22R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
02-192-24
Service Bulletin/Repair Instructions
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
07-178-21R
Service Bulletin/Repair Instructions
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
15-320-24
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
09-129-24
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
02-191-22R
Service Bulletin/Repair Instructions
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
03-94-24
Service Bulletin/Repair Instructions
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
Thermo Control Valve Vide
Other
This thermo control valve video contains information on the replacement of thermo control valve.
13-107-24
Service Bulletin/Repair Instructions
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
05-91-24
Service Bulletin/Repair Instructions
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
06-90-24
Service Bulletin/Repair Instructions
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
FAQ 15-318-24R
Service Bulletin/Repair Instructions
T16 VoLTE Warranty Extension (15-318-24R) Frequently Asked Questions.
15-242-19R
Service Bulletin/Repair Instructions
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systemâs remote access features.
15-318-24
Service Bulletin/Repair Instructions
This bulletin announces the availability of a Data Communication Module (DCM) bypass box. This has been designed as an alternative replacement part for vehicles without active STARLINK subscriptions. The bypass box will support audio functions for the infotainment system.
07-207-22R
Service Bulletin/Repair Instructions
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
09-110-23R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
09-110-23
Service Bulletin/Repair Instructions
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
15-314-23
Service Bulletin/Repair Instructions
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the auxiliary USB terminal port (2-port type) to Gen 3.1 Harman Head Unit.
18-231-23
Service Bulletin/Repair Instructions
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.
15-282-21R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
09-109-23
Service Bulletin/Repair Instructions
This bulletin announces diagnostic procedures along with availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sensor Circuit Range/Performance) detection.
07-223-23R
Service Bulletin/Repair Instructions
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400). The new battery (SOA821B950) has a higher capacity and is slightly different in size.
15-285-21R
Service Bulletin/Repair Instructions
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
07-223-23
Service Bulletin/Repair Instructions
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400) once current inventory is depleted.
12-249-23R
Service Bulletin/Repair Instructions
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
15-240-19R
Service Bulletin/Repair Instructions
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
16-136-22R
Service Bulletin/Repair Instructions
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
15-255-19R
Service Bulletin/Repair Instructions
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).
17-18-23
Service Bulletin/Repair Instructions
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
07-217-23
Service Bulletin/Repair Instructions
This Bulletin announces additional cautions being added to the Ownerâs Manual and Service Manual regarding the operation of door locks.
16-131-20R
Service Bulletin/Repair Instructions
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
5-88-21R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front stabilizer bushings.
SubaruNet Announ
Service Bulletin/Repair Instructions
Battery Class Action Settlement Resources. (2)
15-302-22
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips
Service Bulletin/Repair Instructions
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
15-299-22
Service Bulletin/Repair Instructions
This bulletin announces an application change to the Remote Engine Starter (RES) control unit on 2019 Outback & Legacy models.
15-298-22
Service Bulletin/Repair Instructions
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
05-88-21
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front stabilizer bushings.
07-162-19R
Service Bulletin/Repair Instructions
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature.
12-203-16R
Service Bulletin/Repair Instructions
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
WRG-21R
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.
09-87-22
Service Bulletin/Repair Instructions
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
18-223-22
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
15-192-22R
Service Bulletin/Repair Instructions
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
09-83-21R
Service Bulletin/Repair Instructions
This bulletin announces design change to the water pump assembly.
15-293-22
Service Bulletin/Repair Instructions
This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.
01-175-16
Service Bulletin/Repair Instructions
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.
Subarunet Announ
Service Bulletin/Repair Instructions
WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental.
15-234-18R
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
03-87-21
Service Bulletin/Repair Instructions
This bulletin provides a repair procedure for R152 type rear differentials.
02-189-22
Service Bulletin/Repair Instructions
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
09-83-21
Service Bulletin/Repair Instructions
This bulletin announces design change to the water pump assembly.
WRG-21
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.
12-228-21
Service Bulletin/Repair Instructions
This bulletin provides a service procedure to address customer concerns of a âsqueakingâ -type sound from the front seat(s).
16-102-16R
Service Bulletin/Repair Instructions
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
15-195-16R
Service Bulletin/Repair Instructions
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement.
WRD-20R
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Impreza, Legacy, and Outback vehicles in which the fuel pump may become inoperative.
18-213-21
Service Bulletin/Repair Instructions
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
12-253-18R
Service Bulletin/Repair Instructions
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driverâs seat.
07-196-21
Service Bulletin/Repair Instructions
This bulletin announces availability of a new reprograming file for the telematics system.
07-195-21
Service Bulletin/Repair Instructions
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.
02-187-21
Service Bulletin/Repair Instructions
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
18-206-21
Service Bulletin/Repair Instructions
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
05-85-21R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the TPMS valve assemblies.
12-318-21
Service Bulletin/Repair Instructions
This bulletin outlines a design change to the rear bumper reflex reflectors made to enhance retention into the bumper cover.
05-84-21
Service Bulletin/Repair Instructions
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
15-221-18R
Service Bulletin/Repair Instructions
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.
11-201-21
Service Bulletin/Repair Instructions
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address DTC P0116 and hard starting in cold temperature concerns when an accessory engine block heater is utilized.
11-200-20R
Service Bulletin/Repair Instructions
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
14-22-16R
Service Bulletin/Repair Instructions
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
12-308-21
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the front seat hinge bolts.
07-182-20R
Service Bulletin/Repair Instructions
This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock).
15-267-20R
Service Bulletin/Repair Instructions
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
18-203-20
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
03-85-20R
Service Bulletin/Repair Instructions
This bulletin announces the availability of new propeller shaft assemblies.
16-131-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
05-80-20
Service Bulletin/Repair Instructions
This bulletin announces availability of new Front Stabilizer Link assemblies equipped with a new dust boot material having enhanced durability and grease retention characteristics.
07-181-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides an important step currently missing from the Service Manual diagnostics for DTC B1572 âIMM CIRCUIT EXCEPT ANTENNA CIRCUITâ.
07-179-20
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the PRG control module.
Subaru Starlink
Service Bulletin/Repair Instructions
Update your STARLINK Multimedia Software and Navigation Maps.
15-271-20
Service Bulletin/Repair Instructions
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
15-238-19R
Service Bulletin/Repair Instructions
IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.
WRD-20(Fuel Pump
Service Bulletin/Repair Instructions
To support the WRD-20 Fuel Pump Impeller Failure Campagn, a 20- minute videl along with a supporting post test assigned to all Dealer Service Technicians as 20L001010C - WRD-20 Fuel Pump Impeller Failure.
15-266-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
15-267-20
Service Bulletin/Repair Instructions
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
15-264-20R
Service Bulletin/Repair Instructions
The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature.
01-181-20
Service Bulletin/Repair Instructions
All Models (Vehicle Cleaning- COVID-19Best Practices)
07-174-20
Service Bulletin/Repair Instructions
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.
15-262-20
Service Bulletin/Repair Instructions
This service bulletin announces the addition of diagnostics for DTC B224C: RADIO ANTENNA FAULTS to the service manuals of the models listed.
07-173-20
Service Bulletin/Repair Instructions
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.
17-17-13R
Service Bulletin/Repair Instructions
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
07-171-20
Service Bulletin/Repair Instructions
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
18-198-20
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
07-152-19R
Service Bulletin/Repair Instructions
This bulletin announces availability of new power window switch assemblies.
WUH-93R
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Legacy and Outback vehicles, due to a potential spot weld issue on the duct located below the cowl panel. A total of 2,107 U.S. vehicles will be affected by this recall, 81 of which are retailed units.
07-162-19
Service Bulletin/Repair Instructions
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Currently, when the vehicle is locked by the auto-lock feature, if any door other than the driverâs door is unlocked manually before the driverâs door is unlocked, the auto-unlock operation is cancelled. The new logic keeps the auto-unlock operation from being cancelled regardless of which door is opened first.
15-227-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâs functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
15-228-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) > Diagnostics with Phenomenaâ section as a starting point.
15-231-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
15-220-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
15-226-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-229-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
15-230-18R
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
15-247-19R
Service Bulletin/Repair Instructions
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A âRoute Calculation Unsuccessfulâ message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
15-256-19
Service Bulletin/Repair Instructions
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above.
15-255-19
Service Bulletin/Repair Instructions
On December 14th, 2018, the first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure when requested as a courtesy, an opportunity to build retailer loyalty, enhance customer satisfaction and in keeping with the Love Promise. Retailers may also want to install this map update on any certified pre-owned or pre-owned vehicles in their inventory on their own. The site (dealer.subaru-maps.com) which is unique for retailers, is not the same as what customers will be accessing at home. If Service, Sales, and/or Parts Managers do not have a login, create an account from this page. There may be a short delay while retailer approval is pending.
15-253-19
Service Bulletin/Repair Instructions
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
09-70-19
Service Bulletin/Repair Instructions
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them.
15-247-19
Service Bulletin/Repair Instructions
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A âRoute Calculation Unsuccessfulâ message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
16-124-19
Service Bulletin/Repair Instructions
This Service Information Bulletin announces a design change to the CVT torque converter assembly made to address a small number of reports describing a squeaking -type sound heard while the engine is being cranked over. The sound results from contact between the starter pinion gear and the converter ring gear. Both the number and length of the welds securing the ring gear to the converter shell have been increased significantly.
06-68-19R
Service Bulletin/Repair Instructions
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
10-90-19R
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the âpressedâ position but not returning to âflushâ with the face of the control panel when released as shown in the photos below. A series of small air outlets (vents) has been added to the assembly to keep dust and dirt from accumulating and causing the switches to bind.
02-163-16R
Service Bulletin/Repair Instructions
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
10-91-19
Service Bulletin/Repair Instructions
This bulletin announces availability of a new heater control assembly to address a small number of customer concerns about peeling of the surface finish / coating. Insufficient clearance between the heater control and the audio unit face above may cause a whitish or cloudy appearance and peeling to develop.
WUH-93
Service Bulletin/Repair Instructions
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Legacy and Outback vehicles, due to a potential spot weld issue on the duct located below the cowl panel. As a result, these vehicles may fail to conform to Federal Motor Vehicle Safety Standards. A total of 2,107 U.S. vehicles will be affected by this recall.
18-196-19
Service Bulletin/Repair Instructions
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
15-242-19
Service Bulletin/Repair Instructions
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRONGLY suggested both Technicians and Service Advisors read through this material carefully and in its entirety as the intent of this tool is to help Service Department staff enhance Customer Satisfaction, save valuable time and in some cases, reduce unnecessary component replacements.
07-153-19
Service Bulletin/Repair Instructions
This service bulletin announces availability of the cap portion (a.k.a. spark plug boot) as a service part separate from the complete ignition coil assembly. If the cap portion as shown in the illustrations below is damaged during removal or replacement, it is no longer necessary to replace the complete ignition coil assembly.
02-170-17R
Service Bulletin/Repair Instructions
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
15-240-19
Service Bulletin/Repair Instructions
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head unit off and back on again in a short amount of time ? Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance ? No response from the volume control knob.
GEN 3-1
Service Bulletin/Repair Instructions
Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update.
15-239-19
Service Bulletin/Repair Instructions
This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. The change was made to address concerns regarding the ?mushroom? anchors either pulling out of the trim panel and or gapping visibly at the base of the anchor between the black plastic spacer and trim panel.
15-238-19
Service Bulletin/Repair Instructions
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.
05-68-19
Service Bulletin/Repair Instructions
This Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency.
16-120-19
Service Bulletin/Repair Instructions
This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it is recommended to perform the transfer clutch break-in procedure as described.
10-90-19
Service Bulletin/Repair Instructions
This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ?pressed? position but not returning to ?flush? with the face of the control panel when released as shown in the photos below. A series of small air outlets (vents) has been added to the assembly to keep dust and dirt from accumulating and causing the switches to bind.
02-178-18R
Service Bulletin/Repair Instructions
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
01-178-18
Service Bulletin/Repair Instructions
This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Previously, these body plugs were placed in the glove box during vehicle assembly and installed by Retailers as part of the Pre-Delivery Inspection (PDI) procedure. Recently, the use of ?soft? tie-down straps for vehicle securement during transport has replaced the tie-down chains (no longer a SOA-accepted securement method) used previously. For this reason, the access hole body plugs are now installed during vehicle assembly.
15-235-18
Service Bulletin/Repair Instructions
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
15-234-18
Service Bulletin/Repair Instructions
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
12-252-18
Service Bulletin/Repair Instructions
This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in the glove box to be installed as part of the pre-delivery inspection (PDI) procedure. Recently, all carriers transporting vehicles from SIA began using individual wheel tie-downs instead of the chain-type tie-downs. As a result, these under-body grommets are now installed during vehicle assembly.
15-227-18
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. I
15-228-18
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-229-18
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-230-18
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
15-231-18
Service Bulletin/Repair Instructions
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
13-101-18
Service Bulletin/Repair Instructions
Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate color match. Should discrepancies arise, please refer your Body Shop contact inquiries to the specific paint vendor or their jobber / supplier for the most updated formula information.
216316
Service Bulletin/Repair Instructions
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
0116809R
Service Bulletin/Repair Instructions
Replacement Key and Immobilizer Info
171713R
Service Bulletin/Repair Instructions
Event Data Recorder (EDR) Function of Airbag Module
Announcements-2
Service Bulletin/Repair Instructions
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
064312R
Service Bulletin/Repair Instructions
ETC (Electronic Toll Collection) Device Mounting Guidelines
1213712R
Service Bulletin/Repair Instructions
EyeSight Acceptable Windshield Repair Areas
1516313
Service Bulletin/Repair Instructions
Accessory Trailer Hitch L101SAJ001
0214013
Service Bulletin/Repair Instructions
Oil Filler Cap Gasket Coming Unseated
171713
Service Bulletin/Repair Instructions
Event Data Recorder (EDR) Function of Airbag Module
1213512R
Service Bulletin/Repair Instructions
If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.
WQE41-1
Service Bulletin/Repair Instructions
Puddle Light Recall
036912R
Service Bulletin/Repair Instructions
6MT Transfer Driven Gear Bearing
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.