Vehicle report

2020 SUBARU OUTBACK

Service bulletins

300 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

05-62-18R

Service Bulletin/Repair Instructions

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.

15-261-20R

Service Bulletin/Repair Instructions

This bulletin announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.This is an revised version of the original bulletin.

SubaruNet Announcement (C

Other

This Announcement provides diagnostic assistance for CVT issues.

02-196-26R

Service Bulletin/Repair Instructions

This service bulletin outlines the diagnostic and repair procedure for white smoke emitted from the exhaust after startup. This is an revised version of the original bulletin.

15-308-23R

Service Bulletin/Repair Instructions

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.

16-132-20R

Service Bulletin/Repair Instructions

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. This is an revised version of the original bulletin.

16-150-24R

Service Bulletin/Repair Instructions

This bulletin announces availability of new reprogramming files developed to address SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. This is an revised version of the original bulletin.

16-154-25R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the release of a new diagnostic assistance application for TR690 and TR580 CVT-equipped vehicles. This is an revised version of the original bulletin.

16-158-26

Service Bulletin/Repair Instructions

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR580 model CVT transmissions used in the models listed.

15-304-22R

Service Bulletin/Repair Instructions

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

Article Locator

Other

Techtips newsletter locator index.

15-333-25R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin

09-123-24R

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1). (This is an revised version of the original bulletin.)

09-81-21R

Service Bulletin/Repair Instructions

This bulletin announces design changes made to the fuel injector in response to the DTCs listed. (This is an revised version of the original bulletin.)

16-159-26

Service Bulletin/Repair Instructions

This bulletin provides new diagnostic steps for DTC P0851 and P0852 to be used in conjunction with the applicable Service Manual.

02-193-24R

Service Bulletin/Repair Instructions

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)

15-246-19R

Service Bulletin/Repair Instructions

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the vehicles listed. (This is an revised version of the original bulletin.)

09-74-21R

Service Bulletin/Repair Instructions

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)

02-196-26

Service Bulletin/Repair Instructions

This bulletin outlines the diagnostic and repair procedure for white smoke emitted from the exhaust after startup.

SubaruNet Annoucement (E

Other

This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

16-151-24R

Service Bulletin/Repair Instructions

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model CVT transmissions used in the models listed. (This is an revised version of the original bulletin.)

09-130-25R

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the exhaust manifold flange nut material that has been changed from stainless steel to medium carbon steel. This change also necessitates a revised tightening torque specification. (This is an revised version of the original bulletin.)

18-240-26

Service Bulletin/Repair Instructions

This bulletin provides a new diagnostic procedure for vehicles equipped with a Denso CP 1, 1.5 and 2.5 head units to provide an enhanced version of the troubleshooting steps for Sound does not come out from the speaker.

18-241-26

Service Bulletin/Repair Instructions

This Bulletin announces a correction to the diagnostic procedures for certain CVT related DTCs, including P0730, P0746, P0747, P0841, P0846, P0867, P1867, P1894, and P2723.

01-167-08R

Service Bulletin/Repair Instructions

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

16-157-26

Service Bulletin/Repair Instructions

This bulletin announces a design change to the TR690 CVT control valve body which features an enhanced line pressure sensor O-ring, designed to prevent abnormal sensor readings caused by O-ring leakage.

SubaruNet Announcement (R

Other

This announcement provides information on the remanufactured CVT transmission program.

18-230-26

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be used when DTCs B1571(REFERENCE CODE INCOMPATIBILITY IMMOBILIZER CM TO ECM) and B1572(IMM CIRCUIT EXCEPT ANTENNA CIRCUIT) are detected by Keyless Access with Push Button Start(KACM).

07-240-26R

Service Bulletin/Repair Instructions

This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

SubaruNet Announcement

Other

This announcement is an update to safety recall WRA-24 ODS sensor replacement for 2020-2022 MY Subaru Legacy and Outback vehicles.

03-97-26

Service Bulletin/Repair Instructions

This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.

16-155-25R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).

05-97-26

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.

10-105-25R

Service Bulletin/Repair Instructions

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

15-219-18R

Service Bulletin/Repair Instructions

This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully

WRA-24R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System (ODS) sensors on the front passenger seat.

SubaruNet Announcement (A

Other

This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.

SubaruNet Announcement (W

Other

This announcement provides updates for WRA-24 ODS Sensor Replacement.

Subaru Tech Tips Special

Service Bulletin/Repair Instructions

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

15-300-22R

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).

Subarunet Announcement (E

Other

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.

09-123-24

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1).

05-97-25

Service Bulletin/Repair Instructions

This Bulletin announces a design change to the rear stabilizer bar bushing to address knocking sounds as a result of excessive clearance between the stabilizer bar and the bushing. The updated bushing features enhanced rubber material that is more elastic in cold climates.

05-84-21R

Service Bulletin/Repair Instructions

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.

18-226-25R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).

18-228-25R

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

15-333-25

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

12-275-25

Service Bulletin/Repair Instructions

This Bulletin announces a new diagnostic procedure for addressing NVH (Noise, Vibration, and Harshness) originating from the roof area.

18-228-25

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

Subaru Tech Tips (Article

Other

Subaru service article locator.

12-273-25

Service Bulletin/Repair Instructions

This bulletin announces a design change to the driver front lower seat cushion cover, addressing cases of tearing at the bottom corner of the cushion in vehicles equipped with a thigh extension.

07-213-22R

Service Bulletin/Repair Instructions

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified.

15-130-08R

Service Bulletin/Repair Instructions

This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

15-319-24R

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start (RES) system being the only non-functioning feature with telematics.

07-233-25R

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.

07-236-25

Service Bulletin/Repair Instructions

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

12-252-23R

Service Bulletin/Repair Instructions

This bulletin announces the availability of new seat ventilation blower units which have been redesigned to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.

15-270-20R

Service Bulletin/Repair Instructions

This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed.

07-235-25

Service Bulletin/Repair Instructions

In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.

OTA Software Update (1010

Other

This OTA is an software update to provide audio improvements for the models listed.

WRK-21/22R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.

07-233-25

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.

16-154-25

Service Bulletin/Repair Instructions

This Bulletin announces the release of a new diagnostic assistance application for TR690 CVT-equipped vehicles.

15-266-20R

Service Bulletin/Repair Instructions

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

15-322-25R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.

15-320-24R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

13-108-25

Service Bulletin/Repair Instructions

This bulletin provides information on paint codes for vehicles in the 2026 line up.

15-327-25

Service Bulletin/Repair Instructions

This bulletin announces the availability of reprogramming files designed to improve the functionality of the Keyless Access Control Unit.

Subaru Service Technical

Other

Subaru Service Technical Support Newsletter special edition.

17-21-25

Service Bulletin/Repair Instructions

This Bulletin announces the availability of a new part Extender Belt. This is for customers who find it necessary to increase the length of their seat belt.

SubaruNet Annoucement

Other

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.

12-248-23R

Service Bulletin/Repair Instructions

This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right B-Pillar area.

15-251-19R

Service Bulletin/Repair Instructions

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

SubaruNet Announcement (S

Other

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.

01-168-09R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

12-266-25

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the Washer Tank.

Subarunet Announcement (W

Other

This is an update to the WRA-24 ODS sensor replacement.

07-189-21R

Service Bulletin/Repair Instructions

This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.

12-267-25

Service Bulletin/Repair Instructions

This bulletin announces a design change to the hood lock switch portion of the hood lock assembly.

02-192-24R

Service Bulletin/Repair Instructions

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

09-115-24R

Service Bulletin/Repair Instructions

This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs) detected by the Engine Control Module: • P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 • P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 • P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 • P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2

12-300-20R

Service Bulletin/Repair Instructions

This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel.

14-31-25

Service Bulletin/Repair Instructions

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.

15-323-25R

Service Bulletin/Repair Instructions

This bulletin announces availability of new combination meter reprogramming files developed to address cases of inaccurate fuel economy displayed on the Center Information Display (CID).

09-132-25

Service Bulletin/Repair Instructions

This Bulletin announces the Service Manual Correction for the diagnostic procedures to be followed when performing diagnostic repairs for diagnostic trouble codes (DTCs) P26A6 (Engine Coolant Bypass Valve “A” Position Sensor Circuit Low) and P26A7 (Engine Coolant Bypass Valve “A” Position Sensor Circuit High). Refer to the service procedures in this bulletin when performing diagnosis on DTCs P26A6 and P26A7. This correction will be applied the Service Manual in the future.

09-51-08R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.

12-257-25R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension.

12-262-25

Service Bulletin/Repair Instructions

This Bulletin announces diagnostic procedures to be followed when working with a Power Rear Gate (PRG).

09-120-24R

Service Bulletin/Repair Instructions

This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy the following DTCs: • P0016: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor A • P0017: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor B • P0018: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor A • P0019: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor B • P0087: Fuel Rail/System Pressure – Too Low Bank 1 These files contain enhanced logic for the self-diagnosis program of the ECM and to optimize stabilization of fuel pressure.

06-91-24R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front brake pads developed to reduce any brake pulsation and/or vibration felt during brake operation.

09-125-24R

Service Bulletin/Repair Instructions

This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address concerns of the starter motor not operating.

Subaru Announcement (WRA-

Other

This announcment is an update on safety recall WRA-24 ODS sensor replacement. Used vehicle inventory & CPO updates.

WRA-24

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System (ODS) sensors on the front passenger seat.

Subarunet Announcement

Other

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.

15-322-25

Service Bulletin/Repair Instructions

This bulletin gives information on extended New Car Limited Warranty for CP1 and Gen 3.1 Head Units.

RC5 Head Unit OTA

Other

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

15-321-24R

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the Center Information Display (CID) assemblies developed to address the following symptoms. 1. Illumination malfunction of the adjustment knobs and/or buttons (no illumination or flash/ flicker). 2. False response when adjusting the blower speed (touch sensing alignment).

16-149-25

Service Bulletin/Repair Instructions

This bulletin announces availability of the new TR580 control valve and connector cover developed to address cases of the following DTCs detected by the Transmission Control Module (TCM): • P2721: Pressure Control Solenoid “D” Control Circuit High • P2763: Torque Converter Clutch Pressure Control Solenoid Control Circuit High • P0974: Shift Solenoid “A” Control Circuit High • P0977: Shift Solenoid “”B”” Control Circuit High

09-129-24R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.

09-122-24R

Service Bulletin/Repair Instructions

This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

02-193-24

Service Bulletin/Repair Instructions

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

07-59-07R

Service Bulletin/Repair Instructions

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

12-251-23R

Service Bulletin/Repair Instructions

This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems.

16-151-24

Service Bulletin/Repair Instructions

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model CVT transmissions used in the models listed.

15-298-22R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

02-192-24

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

07-178-21R

Service Bulletin/Repair Instructions

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

15-320-24

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

09-129-24

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.

02-191-22R

Service Bulletin/Repair Instructions

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

03-94-24

Service Bulletin/Repair Instructions

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.

06-91-24

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front brake pads developed to reduce any brake pulsation and/or vibration felt during brake operation.

Thermo Control Valve Vide

Other

This thermo control valve video contains information on the replacement of thermo control valve.

13-107-24

Service Bulletin/Repair Instructions

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

05-91-24

Service Bulletin/Repair Instructions

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

09-120-24

Service Bulletin/Repair Instructions

This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy the following DTCs: P0016, P0017, P0018, P0019, P0087.

09-125-24

Service Bulletin/Repair Instructions

This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address concerns of the starter motor not operating.

18-224-24R

Service Bulletin/Repair Instructions

This bulletin announces the service manual correction when diagnosing occupant detection sensor failure.

06-90-24

Service Bulletin/Repair Instructions

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.

09-115-24

Service Bulletin/Repair Instructions

This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).

09-122-24

Service Bulletin/Repair Instructions

This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

15-319-24

Service Bulletin/Repair Instructions

This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start (RES) system being the only non-functioning feature with telematics.

18-224-24

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the Service Manual Correction when diagnosing the following DTCs; B1792: Front Right Occupant Detection Sensor Failure, B1793: Rear Left Occupant Detection Sensor Failure, B1794: Rear Right Occupant Detection Sensor Failure.

03-91-23R

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.

09-117-24

Service Bulletin/Repair Instructions

This bulletin announces the availability of new reprogramming files developed to address cases of DTC P0890 (TCM Power Relay Sense Circuit Low) detected by the Engine Control Module (ECM).

09-119-24

Service Bulletin/Repair Instructions

This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles.

SubaruNet Announ

Service Bulletin/Repair Instructions

WRA-24 Subaru Safety Recall Customer Information Sheet.

09-80-21R

Service Bulletin/Repair Instructions

This bulletin announces availability of a new thermo control valve assembly. The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion.

7-213-22R

Service Bulletin/Repair Instructions

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified. This battery has higher capacity and is slightly larger in dimension.

12-321-21R

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.

15-242-19R

Service Bulletin/Repair Instructions

This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.

15-257-19R

Service Bulletin/Repair Instructions

This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers.

09-99-23R

Service Bulletin/Repair Instructions

This bulletin addresses rare cases of engine surg or jolting when the operator releases the accelerator from half-throttle.

03-91-23

Service Bulletin/Repair Instructions

This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.

OTA

Service Bulletin/Repair Instructions

OTA version of RC 2304 Announcement

07-207-22R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.

09-106-23R

Service Bulletin/Repair Instructions

This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF.

09-114-23

Service Bulletin/Repair Instructions

This bulletin the announces availability of new reprogramming files for the Engine Control Module (ECM) developed to address cases of DTC P04AE (EVAP System Purge Control Valve “B” Performance / Stuck Open).

18-232-23

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the revised break-in procedure for the A/C compressor.

WRH-20R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.

WRI-20R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.

12-251-23

Service Bulletin/Repair Instructions

This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems.

09-110-23R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).

18-224-22R

Service Bulletin/Repair Instructions

This Service Information Bulletin is to inform you of the diagnosis procedure of the CP1/ CP1.5 Infotainment System when DTC B2256 is detected.

09-110-23

Service Bulletin/Repair Instructions

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.

12-299-20R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the outer hinge cover on the driver’s 10-way adjustable power seats.

16-136-22R

Service Bulletin/Repair Instructions

This service bulletin provides a repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.

07-203-23

Service Bulletin/Repair Instructions

This bulletin announced a design change made to the power rear gate drive unit assemblies.

18-231-23

Service Bulletin/Repair Instructions

This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed.

15-282-21R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

09-108-23

Service Bulletin/Repair Instructions

This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

15-285-21R

Service Bulletin/Repair Instructions

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.

09-106-23

Service Bulletin/Repair Instructions

This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF.

12-249-23R

Service Bulletin/Repair Instructions

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

02-190-22R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area.

15-240-19R

Service Bulletin/Repair Instructions

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.

12-248-23

Service Bulletin/Repair Instructions

This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right B-Pillar area.

17-18-23

Service Bulletin/Repair Instructions

This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.

11-204-23

Service Bulletin/Repair Instructions

This Service Information Bulletin announces a design change made to the Positive Crankcase Ventilation (PCV) hose assembly.

07-217-23

Service Bulletin/Repair Instructions

This Bulletin announces additional cautions being added to the Owner’s Manual and Service Manual regarding the operation of door locks.

12-320-21R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces a design change made to the front and rear door outer garnish trim.

15-268-20R

Service Bulletin/Repair Instructions

USB Map Data Update Procedure for Denso Gen 4 Navigation Equipped System.

15-273-20

Service Bulletin/Repair Instructions

This Service Information Bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center Information Display (CID) LOWER 7-inch display screen flashing, not responding to touch inputs and / or shutting off intermittently.

16-128-20R

Service Bulletin/Repair Instructions

This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH “A” CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness is NG.

WRH-20

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.

09-97-22

Service Bulletin/Repair Instructions

This bulletin announces the availability of new reprograming files for the Engine Control Module (ECM) developed to remedy DTCs.

16-131-20R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.

09-99-23

Service Bulletin/Repair Instructions

Engine Surging/Jolting During Accelerator Release.

09-101-23

Service Bulletin/Repair Instructions

This bulletin announces availability of reprogramming files developed for the Engine Control Module (ECM) to optimize the fuel injection system’s fuel spray pattern and engine block heater detection.

16-139-22R

Service Bulletin/Repair Instructions

CVT Assembly (WRK-21) Warranty Extension.

WRK-21/22

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.

07-184-20R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the power window main switches used in the models listed.

Subarunet Announ

Service Bulletin/Repair Instructions

This communication announces a new procedure for retailers to follow in the event their WRK-21 videoscope requires service or replacement.

07-199-21R

Service Bulletin/Repair Instructions

This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current).

5-88-21R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front stabilizer bushings.

03-90-22

Service Bulletin/Repair Instructions

This bulletin announces availability of new Vehicle Dynamics Control (VDC) reprograming files.

15-302-22

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Subaru Tech Tips

Service Bulletin/Repair Instructions

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

WRK-21R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is initiating a new safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.

15-298-22

Service Bulletin/Repair Instructions

This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

16-139-22

Service Bulletin/Repair Instructions

The WRK-21 recall includes TCM reprogramming to prevent CVT chain slip. If, during the recall inspection, a vehicle is confirmed to have already experienced severe enough CVT chain slip, the CVT assembly will be replaced.

05-88-21

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front stabilizer bushings.

09-88-22

Service Bulletin/Repair Instructions

This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).

18-224-22

Service Bulletin/Repair Instructions

This Service Information Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2256 is detected.

12-203-16R

Service Bulletin/Repair Instructions

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.

WRG-21R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.

15-296-22

Service Bulletin/Repair Instructions

This bulletin addresses the rare cases of activation of touch screen buttons without touch. (11.6" Display Screen Only)

15-295-22

Service Bulletin/Repair Instructions

This bulletin addresses the rare cases of activation of touch screen buttons without touch. (Dual 7" Display Screen Only)

18-218-22

Service Bulletin/Repair Instructions

This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C.

09-86-22

Service Bulletin/Repair Instructions

This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).

18-223-22

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

02-190-22

Service Bulletin/Repair Instructions

This bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area.

15-192-22R

Service Bulletin/Repair Instructions

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

18-217-22R

Service Bulletin/Repair Instructions

This bulletin announces Service Manual corrections for the diagnostic trouble tree for DTC B1788.

01-175-16

Service Bulletin/Repair Instructions

This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.

09-80-21

Service Bulletin/Repair Instructions

This bulletin announces availability of a new thermo control valve assembly.

07-204-22

Service Bulletin/Repair Instructions

This bulletin announces tentative Subaru Select Monitor procedure information to follow when replacing and/or diagnosing combination meters.

06-83-22

Service Bulletin/Repair Instructions

This bulletin announces availability of reprogramming files to optimize the Vehicle Dynamic Control Control Module (VDCCM).

16-125-19

Service Bulletin/Repair Instructions

This bulletin outlines design changes made to the TR580 CVT oil pan assembly.

Remote Engine St

Service Bulletin/Repair Instructions

Remote engine start system troubleshooting guide.

03-87-21

Service Bulletin/Repair Instructions

This bulletin provides a repair procedure for R152 type rear differentials.

18-217-22

Service Bulletin/Repair Instructions

This bulletin announces Service Manual corrections for the diagnostic trouble tree for DTC B1788.

15-259-20R

Service Bulletin/Repair Instructions

This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems.

15-249-19R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

02-189-22

Service Bulletin/Repair Instructions

This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.

15-289-21

Service Bulletin/Repair Instructions

This bulletin announces additional information for the Subaru STARLINK® Owner’s Manual for models equipped with Denso CP1 Gen 4 systems.

WRG-21

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.

12-313-21R

Service Bulletin/Repair Instructions

This bulletin announces changes made to the rear doors and weatherstrips to optimize their water sealing performance.

15-287-21

Service Bulletin/Repair Instructions

This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.

02-188-21

Service Bulletin/Repair Instructions

This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines.

15-258-19R

Service Bulletin/Repair Instructions

This Service Information Bulletin involves DTC U0254 “Lost Communication with Remote Control Module”. The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100.

15-195-16R

Service Bulletin/Repair Instructions

This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement.

12-322-21

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the cross bar integrated roof rails. The new roof rails have added reinforcement ribs on the bottom of the rail cover section.

18-213-21

Service Bulletin/Repair Instructions

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

12-323-21

Service Bulletin/Repair Instructions

This bulletin announces the service procedure for addressing possible water entry into the interior from the door(s) area.

07-199-21

Service Bulletin/Repair Instructions

This bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current).

09-76-21

Service Bulletin/Repair Instructions

This bulletin announces the availability of NEW reprogramming files to correct a starting condition which may occur during ambient temperatures (10 degrees Fahrenheit and lower) or in high altitude conditions.

15-236-18R

Service Bulletin/Repair Instructions

The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

07-195-21

Service Bulletin/Repair Instructions

This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.

12-320-21

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front door outer garnish trim.

02-187-21

Service Bulletin/Repair Instructions

This bulletin outlines changes in the service procedure for engine oil pressure inspection.

02-186-21

Service Bulletin/Repair Instructions

This bulletin outlines changes in the service procedure for scavenge pump assembly installation.

07-176-20R

Service Bulletin/Repair Instructions

This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group.

18-206-21

Service Bulletin/Repair Instructions

Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

05-85-21R

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the TPMS valve assemblies.

12-318-21

Service Bulletin/Repair Instructions

This bulletin outlines a design change to the rear bumper reflex reflectors made to enhance retention into the bumper cover.

12-317-21

Service Bulletin/Repair Instructions

This bulletin announces a change to the mat located in the inside tray of the center console box lid to address concerns of shrinking and deformation.

12-315-21

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the steering column cover in response to customer concerns of a rubbing -type sound heard when turning the steering wheel.

05-84-21

Service Bulletin/Repair Instructions

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.

12-313-21

Service Bulletin/Repair Instructions

This bulletin announces changes made to the rear door weatherstrip to optimize their water sealing performance.

12-314-21

Service Bulletin/Repair Instructions

This bulletin announces availability of new weatherstrips designed to eliminate a squeaking / chirp-type sound heard when closing the front doors.

15-277-21

Service Bulletin/Repair Instructions

This bulletin provides the procedure which must be followed to properly register the Map Update Request Code assigned to the exchange CCU with the Subaru Map Update web portal.

14-27-21

Service Bulletin/Repair Instructions

This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A.

07-189-21

Service Bulletin/Repair Instructions

This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly.

11-202-21R

Service Bulletin/Repair Instructions

This bulletin announces availability of reprogramming files for the Engine Control Module (ECM).

11-202-21

Service Bulletin/Repair Instructions

This bulletin announces availability of reprogramming files for the ECM. These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures.

11-200-20R

Service Bulletin/Repair Instructions

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).

14-22-16R

Service Bulletin/Repair Instructions

To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

15-265-20R

Service Bulletin/Repair Instructions

This bulletin provides an overview and basic instructions for use of the “Destination to Vehicle” feature of the Gen 2 Telematics system.

15-267-20R

Service Bulletin/Repair Instructions

This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.

12-307-21

Service Bulletin/Repair Instructions

This bulletin announces changes to the configuration of the windshield washer hose and nozzle assemblies.

07-187-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides a remedy procedure to use when a communication error message appears during Subaru Select Monitor (SSM) diagnosis of the DMS.

Subaru Retailers

Service Bulletin/Repair Instructions

The number of files required to complete the update for 20MY and 21MY is not the same. This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback.

18-203-20

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

15-275-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides a testing procedure for the microphone used in Denso CP1 infotainment systems.

16-131-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

06-81-20

Service Bulletin/Repair Instructions

This bulletin announces availability of reprogramming files to optimize the operation of the VDC Control Module (VDCCM).

WRE-20

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is initiating a new voluntary emission recall for certain 2020 model year 2.5L Outback vehicles in which an incorrect ignition coil(s) may have been installed.

07-183-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly.

02-185-20

Service Bulletin/Repair Instructions

This Service Information Bulletin announces availability of a new B2 (LH) INTAKE Camshaft.

12-302-20

Service Bulletin/Repair Instructions

This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.

Subaru Starlink

Service Bulletin/Repair Instructions

Update your STARLINK Multimedia Software for vehicles with 11.6-inch display.

10-97-20

Service Bulletin/Repair Instructions

This bulletin announces availability of new center vent grille assemblies which contain an enhanced control mechanism to ensure complete closing when the operator chooses to close off airflow.

15-270-20

Service Bulletin/Repair Instructions

This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed.

15-268-20

Service Bulletin/Repair Instructions

USB map data update procedure for Denso Gen 4 Navigation equipped system.

15-266-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.

15-267-20

Service Bulletin/Repair Instructions

This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.

06-176-20

Service Bulletin/Repair Instructions

This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6, when they appear in memory all at the same time as a group.

01-183-20

Service Bulletin/Repair Instructions

Vehicle repair program for customers affected by the COVID-19 quarantine.

01-181-20

Service Bulletin/Repair Instructions

All Models (Vehicle Cleaning- COVID-19Best Practices)

07-175-20

Service Bulletin/Repair Instructions

This service information bulletin outlines a procedure to prevent the loss of and the need to reset the customer's Driver Monitoring System (DMS) settings when servicing the vehicle.

07-173-20

Service Bulletin/Repair Instructions

This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.

17-17-13R

Service Bulletin/Repair Instructions

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

15-261-20

Service Bulletin/Repair Instructions

The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units.

18-198-20

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

01-180-20

Service Bulletin/Repair Instructions

This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.

15-259-20

Service Bulletin/Repair Instructions

This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems.

12-280-20

Service Bulletin/Repair Instructions

This bulletin provides a procedure to address a limited number of customer concerns regarding a visible gap between the A-Pillar trim panel and the head liner.

07-165-20R

Service Bulletin/Repair Instructions

This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis.

Tech Tips

Service Bulletin/Repair Instructions

Subaru Service and Technical Support Line Newsletter.

WUU-06R

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. In some vehicles, the current software may cause the sub learning value control to operate improperly during the wake-up mode of the ECM. This could cause repeated erroneous learning of the accelerator position which can result in the disabling of the VDC function. When the VDC function is disabled, EyeSight, Reverse Automatic Braking (RAB), and Electronic Parking Brake (EPB) auto release functions are disabled by the VDC fail signal causing the VDC, EyeSight, RAB and EPB warning lamps to illuminate. This program affects approximately 115,729 vehicles.

WUU-06

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. In some vehicles, the current software may cause the sub learning value control to operate improperly during the wake-up mode of the ECM. This could cause repeated erroneous learning of the accelerator position which can result in the disabling of the VDC function. When the VDC function is disabled, EyeSight, Reverse Automatic Braking (RAB), and Electronic Parking Brake (EPB) auto release functions are disabled by the VDC fail signal causing the VDC, EyeSight, RAB and EPB warning lamps to illuminate. This program affects approximately 115,729 vehicles.

02-184-19

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the proper tightening / torque sequence to follow when installing Intake Duct #3 onto the intercooler assembly. Following the sequence below will insure the bolts remain fully tightened.

15-258-19

Service Bulletin/Repair Instructions

This Service Information Bulletin involves DTC U0254 “Lost Communication with Remote Control Module”. The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100.

Subaru Tect Tips

Service Bulletin/Repair Instructions

Announcement of the QMR of the month winner.

15-257-19

Service Bulletin/Repair Instructions

This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.

Subaru technical

Service Bulletin/Repair Instructions

The all-new 2020 Outback/Legacy line has adopted a new Gen4 infotainment system to support the audio/navigation features. Also referred to as Cockpit Gen1 (CP1), it is manufactured by Denso and consists of two modules: a Cockpit Control Unit (CCU) and a dual 7” display Audio unit or a 11.6” Audio/Navigation display system also known as the Center Information Display (CID). We have already received some great feedback from the field reflecting the technological advancements and ease of operation. In addition, we have noted some operational differences compared to the Gen 3 / 3.1 Harman systems.

09-70-19

Service Bulletin/Repair Instructions

This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them.

15-252-19R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the procedure for programming the RES fobs used with the H001SAN100 Remote Engine Starter accessory installed on (turn) Key Start -equipped vehicles. Use this procedure whenever programming (or re-programming) a fob is needed.

15-252-19

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the procedures for programing the RES fobs used with the H001SAN100 Remote Engine Starter accessory installed on (turn) Key Start-equipped vehicles. Use this procedure whenever programming (or re-programming) a fob is needed.

WUL-97R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. vehicles will be affected by this recall. The repair will involve an inspection of the suspect bolts in all potentially affected vehicles and replacement of the brake pedal assembly only if determined to be necessary.

15-250-19

Service Bulletin/Repair Instructions

This Service Information Bulletin provides a procedure for removing what appears like a lattice pattern on the display screens of the dual 7.0-inch audio unit. The pattern shown below results from natural oils in the skin adhering to small amounts of glue residue left behind after the touch screen protective films are removed.

15-251-19

Service Bulletin/Repair Instructions

This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: • When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. • The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. • The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.

RetailerAnnounce

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. Over time, if this condition exists, the brake pedal mounting area may deform. Deformation of the brake pedal mounting area could reduce braking performance, increasing the risk of a crash. A total of 3,450 U.S. vehicles will be affected by this recall. The repair will involve an inspection of the suspect bolts in all potentially affected vehicles and replacement of the brake pedal assembly only if determined to be necessary.

15-249-19

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

SubaruAnnounceme

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. vehicles will be affected by this recall. The repair will involve an inspection of the suspect bolts in all potentially affected vehicles and replacement of the brake pedal assembly only if determined to be necessary.

Retailer Announm

Service Bulletin/Repair Instructions

A Special SBR Quality Monitoring Team is currently in the USA monitoring the launch of these much-anticipated new models. The Team is very interested in EVERYTHING related to these new vehicles. They are looking for specific and detailed information on EVERY condition identified. Naturally, this includes any and all repairs performed. It also includes cases when a customer comments on a function or condition considered to be a normal operational characteristic. This includes any improvement opportunities where some feature or function could be made even better. We are asking you to be our eyes and ears with these new models.

15-246-19

Service Bulletin/Repair Instructions

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit “Authentication Key” supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available. The new vehicles utilize an Immobilizer Type “G” or “H” system depending on model: • G: Vehicles with a turn key ignition switch • H: Keyless Access with Push-Button Start.

216316

Service Bulletin/Repair Instructions

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

0116809R

Service Bulletin/Repair Instructions

Replacement Key and Immobilizer Info

171713R

Service Bulletin/Repair Instructions

Event Data Recorder (EDR) Function of Airbag Module

Announcements-2

Service Bulletin/Repair Instructions

Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.

064312R

Service Bulletin/Repair Instructions

ETC (Electronic Toll Collection) Device Mounting Guidelines

1213712R

Service Bulletin/Repair Instructions

EyeSight Acceptable Windshield Repair Areas

1516313

Service Bulletin/Repair Instructions

Accessory Trailer Hitch L101SAJ001

0214013

Service Bulletin/Repair Instructions

Oil Filler Cap Gasket Coming Unseated

171713

Service Bulletin/Repair Instructions

Event Data Recorder (EDR) Function of Airbag Module

1213512R

Service Bulletin/Repair Instructions

If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.

WQE41-1

Service Bulletin/Repair Instructions

Puddle Light Recall

036912R

Service Bulletin/Repair Instructions

6MT Transfer Driven Gear Bearing

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2020 Subaru Outback Service Bulletins: 300 bulletins | CarFathom