Vehicle report

2023 SUBARU SOLTERRA

Service bulletins

93 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

15-308-23R

Service Bulletin/Repair Instructions

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.

19-04-26

Service Bulletin/Repair Instructions

This Bulletin provided diagnostic procedure information to be followed when addressing Dark Current / Parasitic Draw concerns on Subaru EV vehicles.

15-304-22R

Service Bulletin/Repair Instructions

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

15-309-23R

Service Bulletin/Repair Instructions

This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

Article Locator

Other

Techtips newsletter locator index.

15-333-25R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin

15-334-25R

Service Bulletin/Repair Instructions

This Bulletin outlines the diagnostic procedures to be followed when identifying dark current/parasitic draw concerns caused by third-party mobile applications on Solterra, Trailseeker, and Uncharted vehicles. (This is an revised version of the original bulletin.)

SubaruNet Annoucement (E

Other

This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

19-02-26

Service Bulletin/Repair Instructions

This bulletin provides information on how to identify which high voltage battery repairs can be performed at the retailer level.

01-167-08R

Service Bulletin/Repair Instructions

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

SubaruNet Announcement (R

Other

This announcement provides information on the remanufactured CVT transmission program.

07-240-26R

Service Bulletin/Repair Instructions

This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

01-184-22R

Service Bulletin/Repair Instructions

This Bulletin announces the Pre-Delivery Inspection (PDI) procedure for Solterra.

03-97-26

Service Bulletin/Repair Instructions

This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.

WRE-25R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2023-2025 model year Solterra Vehicles to update the Parking Assist Electronic Control Unit (ECU) software.

05-97-26

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.

12-277-26

Service Bulletin/Repair Instructions

This Service Information Bulletin announces a design change to the tailgate rear taillight assembly.

10-105-25R

Service Bulletin/Repair Instructions

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

15-219-18R

Service Bulletin/Repair Instructions

This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully

SubaruNet Announcement (A

Other

This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.

WRD-25R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2023-2025 model year Solterra Vehicles to update the HVAC control ECU software.

EEA-23R

Service Bulletin/Repair Instructions

This Product Enhancement Program announces the availability of a new reprogramming file package for the EV, EV Battery, Motor Generator, Rear Motor Generator, Plug-in Control, Air Conditioner, Combination Meter control modules.

Subaru Tech Tips Special

Service Bulletin/Repair Instructions

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

15-300-22R

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).

Subarunet Announcement (E

Other

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.

15-334-25

Service Bulletin/Repair Instructions

This Bulletin outlines the diagnostic procedures to be followed when identifying dark current/parasitic draw concerns caused by third-party mobile applications on Solterra vehicles.

18-226-25R

Service Bulletin/Repair Instructions

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).

SubaruNet Announcement (W

Other

This is an update to safety recall WRE-25 Solterra Parking Assist ECU reprogramming.

WRE-25

Other

Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2023-2025 model year Solterra Vehicles to update the Parking Assist Electronic Control Unit (ECU) software.

15-333-25

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

07-239-25

Service Bulletin/Repair Instructions

This bulletin announces the availability of reprogramming files designed to enhance the performance of regenerative braking control.

Subaru Tech Tips (Article

Other

Subaru service article locator.

15-130-08R

Service Bulletin/Repair Instructions

This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

07-233-25R

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.

07-236-25

Service Bulletin/Repair Instructions

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

SubaruNet announcement WR

Other

The purpose of this announcement is to provide an update to the WRD-25 Solterra HVAC ECU reprogramming safety recall.

WRD-25

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2023-2025 model year Solterra Vehicles to update the HVAC control ECU software.

SubaruNet Announcement

Other

Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2023-2025 model year Solterra Vehicles to update the HVAC control ECU software.

07-233-25

Service Bulletin/Repair Instructions

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.

15-266-20R

Service Bulletin/Repair Instructions

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

15-320-24R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

13-108-25

Service Bulletin/Repair Instructions

This bulletin provides information on paint codes for vehicles in the 2026 line up.

Subaru Service Technical

Other

Subaru Service Technical Support Newsletter special edition.

07-210-22R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery.

17-17-13R

Service Bulletin/Repair Instructions

This Bulletin provides information regarding Event Data Recorder (EDR) functionality.

SubaruNet Annoucement

Other

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.

SubaruNet Announcement (S

Other

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.

01-168-09R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

15-325-25R

Service Bulletin/Repair Instructions

This Bulletin provides best practices for troubleshooting and resolving Solterra Connect Telematics issues on the 2023-25MY Solterra, mainly when the customer’s driver profile is not the primary profile or when Solterra Connect activation fails.

15-251-19R

Service Bulletin/Repair Instructions

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

15-325-25

Service Bulletin/Repair Instructions

This Bulletin provides best practices for troubleshooting and resolving Solterra Connect Telematics issues on the 2023-25MY Solterra, mainly when the customer’s driver profile is not the primary profile or when Solterra Connect activation fails.

02-192-24R

Service Bulletin/Repair Instructions

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

14-31-25

Service Bulletin/Repair Instructions

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.

09-51-08R

Service Bulletin/Repair Instructions

The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.

Subarunet Announcement

Other

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.

RC5 Head Unit OTA

Other

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

07-59-07R

Service Bulletin/Repair Instructions

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

15-298-22R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

02-192-24

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

07-178-21R

Service Bulletin/Repair Instructions

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

15-320-24

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

02-191-22R

Service Bulletin/Repair Instructions

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

03-94-24

Service Bulletin/Repair Instructions

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.

14-30-24R

Service Bulletin/Repair Instructions

This Bulletin provides an outline of the reprogramming process using GTS+. The information provided in this bulletin is intended to be used as a guide when preparing and performing reprogramming using CUW files with GTS+.

WRB-24

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Forward Recognition Camera software on certain 2023 model year Solterra vehicles.

15-310-23R

Service Bulletin/Repair Instructions

This Bulletin announces the best practices when troubleshooting Solterra connect concerns if the customer’s driver profile is not the primary driver profile and/or inability to activate Solterra Connect.

Thermo Control Valve Vide

Other

This thermo control valve video contains information on the replacement of thermo control valve.

13-107-24

Service Bulletin/Repair Instructions

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

05-91-24

Service Bulletin/Repair Instructions

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

06-90-24

Service Bulletin/Repair Instructions

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.

03-93-24

Service Bulletin/Repair Instructions

This bulletin announces the availability of reprogramming files developed to address cases of P060694 (Hybrid/EV Powertrain Control Module Processor Unexpected Operation) detected by the Motor EV Control ECU.

07-228-24

Service Bulletin/Repair Instructions

This bulletin announces the availability of reprogramming files developed to address cases of inability to charge Solterra vehicles using EVgo charging stations.

15-303-22R

Service Bulletin/Repair Instructions

This bulletin provides information for all Gen 3 Telematics and Cp 1.5 infotainment equipped vehicles, starting with 2023MY, allowing access to valet mode through the head unit.

14-30-24

Service Bulletin/Repair Instructions

This bulletin provides an outline for reprogramming with the use of GTS+.

15-242-19R

Service Bulletin/Repair Instructions

This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.

EEA-23

Service Bulletin/Repair Instructions

This Product Enhancement Program announces the availability of a new reprogramming file package for the EV, EV Battery, Motor Generator, Rear Motor Generator, Plug-in Control, Air Conditioner, Combination Meter control modules.

SubaruNet Announ

Service Bulletin/Repair Instructions

A software update has been developed for certain 2023 model year Solterra models. It is designed to improve DC-charging performance, and enhance visualization of the remaining range, current state of charge (SOC), and real-life energy consumption.

WRG-23

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the forward recognition camera software on certain 2023 model year Solterra vehicles.

WRK-23

Service Bulletin/Repair Instructions

In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the DC charger inlet terminal end caps on certain 2023 model year Solterra vehicles.

15-282-21R

Service Bulletin/Repair Instructions

This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

15-285-21R

Service Bulletin/Repair Instructions

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.

15-310-23

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the best practices when troubleshooting Solterra connect concerns if the customer’s driver profile is not the primary driver profile and/or inability to activate Solterra Connect.

15-302-22R

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

15-309-23

Service Bulletin/Repair Instructions

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.

WRE-23R

Service Bulletin/Repair Instructions

Subaru of America, Inc. (Subaru) has initiated this new safety recall for certain 2023 model year Solterra vehicles to inspect the hub bolts and, if necessary, retorque them to the proper specification.

15-300-22

Service Bulletin/Repair Instructions

This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES). All Gen2 Telematic equipped models.

15-302-22

Service Bulletin/Repair Instructions

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Subaru Tech Tips

Service Bulletin/Repair Instructions

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

13-105-22

Service Bulletin/Repair Instructions

Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion.

01-184-22

Service Bulletin/Repair Instructions

This Service Information Bulletin announces the Pre-Delivery Inspection (PDI) procedure for Solterra.

0116809R

Service Bulletin/Repair Instructions

Replacement Key and Immobilizer Info

Announcements-2

Service Bulletin/Repair Instructions

Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.

0214013

Service Bulletin/Repair Instructions

Oil Filler Cap Gasket Coming Unseated

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.