Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
15-308-23R
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
15-304-22R
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator
Techtips newsletter locator index.
15-333-25R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
SubaruNet Annoucement (E
This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
SubaruNet Announcement (R
This announcement provides information on the remanufactured CVT transmission program.
07-240-26R
This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
03-97-26
This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.
05-97-26
This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
10-105-25R
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
15-219-18R
This bulletin contains information to help when attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully
SubaruNet Announcement (A
This announcement provides information on the use of aftermarket services or tools for programming immobilizer keys/fobs.
Subaru Tech Tips Special
This Subaru service and technical support line newsletter provides information on the next phase of TechShare.
15-300-22R
This Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES).
Subarunet Announcement (E
This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010 interface firmware has been updated.
18-226-25R
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16 (Immobilizer Key Collation Diagnosis).
15-333-25
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips (Article
Subaru service article locator.
15-130-08R
This bulletin provides information on the load carrying capacity reduced label when a port-installed or retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
07-233-25R
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory.
07-236-25
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
07-233-25
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in new vehicle inventory wjhich must be tested and reported every 30 days.
15-266-20R
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
15-320-24R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
SubaruNet Announcement
Subaru of America, Inc. will release an OTA to perform a software update to the DCM. This is a preventive OTA.
13-108-25
This bulletin provides information on paint codes for vehicles in the 2026 line up.
Subaru Service Technical
Subaru Service Technical Support Newsletter special edition.
SubaruNet Annoucement
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000 Battery Diagnostic tool.
15-251-19R
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
SubaruNet Announcement (S
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message center.
01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
02-192-24R
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
14-31-25
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.
09-51-08R
The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.
Subarunet Announcement
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.
RC5 Head Unit OTA
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
07-59-07R
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
15-298-22R
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK® Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
02-192-24
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
07-178-21R
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
15-320-24
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
02-191-22R
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
03-94-24
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
Thermo Control Valve Vide
This thermo control valve video contains information on the replacement of thermo control valve.
13-107-24
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
05-91-24
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
06-90-24
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
15-302-22
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
15-192-22R
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
14-22-16R
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
01-181-20
All Models (Vehicle Cleaning- COVID-19Best Practices)
16-94-15R
This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost-effective repair. NOTE: The relief valve is now available as an individual part. If there is no damage to the drive motor case assembly, refer to TSB 16-108-17R for the parts needed and Service Procedure for replacing just the relief valve.
07-132-18R
This bulletin provides a revised diagnostic procedure for DTC P1C14 (Generator Performance). SERVICE PROCEDURE / INFORMATION: The previous diagnostic procedure stated to replace the Integrated Starter Generator (ISG) if P1C14 was found stored in memory. The corrected procedure provides additional diagnostic steps to help prevent unnecessary ISG replacements.
07-126-17
HYBRID MODELS ONLY. This Service Information bulletin provides a precaution regarding the diagnosis of DTC P0A1D.
16-108-17
In conjunction with current TSB 16-94-15R, this bulletin provides a new service procedure for repairing the drive motor case assembly. Previously, failure of the non-serviceable o-rings on the electric oil pump relief valve located inside the case required replacement of the complete motor case assembly. Although these o-rings are still not serviceable, a new relief valve assembly, p.n. 31869AA001 (with new o-rings already installed) is now available separately.
15-193-16R
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
169415R
This bulletin provides a diagnosis and repair procedure for DTC P172A and/or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost-effective repair. PRODUCTION CHANGE INFORMATION A change to the drive motor relief valve o-ring was incorporated into production on June 16, 2015 starting with VIN F*298545.
07-98-15
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
16-94-15
THIS BULLETIN PROVIDES A DIAGNOSIS AND REPAIR PROCEDURE FOR DTC P172A AND / OR P0B0B. WHEN EITHER OF THESE DTCS IS STORED, A LEAKING O-RING WHICH SEALS THE ELECTRIC OIL PUMP RELIEF VALVE MAY ALLOW CVT FLUID TO ENTER THE PUMPS ELECTRIC MOTOR. ALTHOUGH CURRENT SERVICE MANUAL DIAGNOSTIC PROCEDURES INSTRUCT REPLACEMENT OF MULTIPLE COMPONENTS, THIS INFORMATION WILL HELP ISOLATE THE ACTUAL FAILED COMPONENT FOR A MORE COST-EFFECTIVE REPAIR.
SB-04-13-14R
SUBARU: AN ISSUE OF INCREASE STEERING EFFORT, ELECTRIC POWER STEERING (EPS) WARNING LIGHT COMES ON WITH DIAGNOSTIC TROUBLE CODE (DTC) C2532 AND TO ADDRESS CODE A NEW EPS CONTROL UNIT THAT IS AVAILABLE. MODEL 2014 FORESTER, 2012-14 IMPREZA, XV CROSSTREK (INCLUDING HYBRID). *PE
15-176-14R
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF THE AUDIO VOLUME LEVEL DECREASING WHEN SLOWING THE VEHICLE FROM SPEEDS ABOVE 25 MPH BY APPLYING THE BRAKE. THE CONDITION OCCURS WHEN LISTENING TO AN FM RADIO STATION THAT IS EXHIBITING POOR TO MODERATE RECEPTION. REVISED TO ADD MODEL YEAR.
18-177-15
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
11-149-14R
REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION
11-149-14
REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION
07-87-14
DESIGN CHANGE OF REAR COMBINATION LAMPS TO PREVENT FOGGING AND CONDENSATION
15-176-14
AUDIO VOLUME LEVEL DROPS WHILE DRIVING - THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF THE AUDIO VOLUME LEVEL DECREASING WHEN SLOWING THE VEHICLE FROM SPEEDS ABOVE 25 MPH BY APPLYING THE BRAKE.
1517614
Audio Volume Level Drops While Driving
DigitalDealer
The 17th Digital Dealer Conference & Exposition
TechTIPS
Subaru Service and Technical Support Line Newsletter
0116809R
Replacement Key and Immobilizer Info
142014R
Subaru Leak Detection System
11-142-14
REPROGRAMMING FILES FOR DTC U0110
Article
Drive Magazine article titled ?Engine Oil, Maintenance and Warnings?
1516813R
Exchange Component Identification and procedures
07-82-14R
REPROGRAMMING FILE AVAILABILITY FOR DTCS P0CDD AND P0A3F
078214R
Reprogramming File Availability for DTCs P0CDD and P0A3F
SOA821B500
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TechTIPS1
Subaru Service and Technical Support Line Newsletter
07-83-14
DIAGNOSTICS FOR DTC B1500 AND U1500
03-01-2014
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SM01
REMINDER: 2014 XV CROSSTREK HYBRID - SPECIAL QUALITY TEAM ACTIVITY -BEGINNING MONDAY DECEMBER 16, 2013 THROUGH MARCH 2014, THERE WILL BE A SPECIAL QUALITY MONITORING TEAM HERE IN THE U.S. FROM FUJI HEAVY INDUSTRIES (FHI). THE TEAM IS MADE UP OF BODY AND POWERTRAIN ENGINEERS FROM FHIS JAPAN OFFICES AND MANUFACTURING FACILITIES.
041314
New Electric Power Steering (EPS) Control Unit for DTC C2532
07-81-14
A REVISED REAR COMBINATION LAMP ASSEMBLY HAS BEEN DEVELOPED WHICH UTILIZES ADDITIONAL SEALING MATERIAL IN FOUR AREAS DESIGNED TO PREVENT CONDENSATION FROM OCCURRING ON THE INSIDE OF THE HOUSING.WHEN PERFORMING THIS PROCEDURE, REPLACE BOTH REAR COMBINATION LAMPS AT THE SAME TIME.
078114
Revised Rear Combination Lamp to Prevent Condensation
02-01-2014
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1-7-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PM01
QUARTER 1, 2014 PARTS ADVISOR CERTIFICATION TRAINING REQUIREMENT
SM02
QUARTER 1, 2014 SERVICE ADVISOR ASCENT AND CERTIFICATION QUARTERLY TRAINING REQUIREMENT.
TrainingRequirem
Quarter 1, 2014 Parts Advisor Certification Training Requirement
W03-103FOC
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1-1-14R
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Announcements-1
The ?ALL-NEW? 2014 XV Crosstrek Hybrid will soon be arriving at your dealership.
Service-6
Information Regarding the XV Crosstrek Hybrid High Voltage Insulation Gloves and Leather Protection Gloves
SOA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
EQMR
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
02-144-13R
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
MSA5P1702C
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
HTT
SUBARU SERVICE TRAINING IS PLEASED TO ANNOUNCE THE RELEASE OF THE REQUIRED 702 HYBRID VEHICLE NEW TECHNOLOGY TRAINING. THIS COURSE FOCUSES ON THE NEW 2014 SUBARU HYBRID TECHNOLOGY INCLUDING SYSTEM OPERATION, DIAGNOSTICS AND SERVICE. THE HYBRID COURSE CURRICULUM WILL CONSIST OF MULTIPLE PARTS AND PREREQUISITE COURSES THAT ARE OUTLINED BELOW. THE DEALERSHIP TRAINING REQUIREMENT FOR 2013 IS TO HAVE A MINIMUM OF ONE (1) TECHNICIAN COMPLETE ALL PARTS OF THE REQUIRED HYBRID CURRICULUM PRIOR TO DECEMBER 1ST 2013 AND TWO TECHNICIANS IN 2014. THE 702 COURSE CURRICULUM ALSO CONTAINS A WEB-BASED POST TEST COMPONENT THAT IS REQUIRED TO BE COMPLETED FOLLOWING THE INSTRUCTOR-LED PORTION OF THE COURSE. THE TECHNICIAN WILL BE GRANTED 5 ATTEMPTS TO COMPLETE THE REQUIRED POST TEST WITH A PASSING SCORE OF 80% OR HIGHER AFTER COMPLETION OF THE INSTRUCTOR-LED TRAINING (ILT) COURSE. REGISTRATION IN THE SMART SYSTEM FOR THE POST TEST IS REQUIRED. ADEQUATE PROVISIONS WILL BE MADE FOR THE TECHNICIAN TO COMPLETE POST TEST REGISTRATION AND THE REQUIRED POST TEST AT THE TRAINING CENTER FOLLOWING ILT CLASS. FAILURE TO COMPLETE THE POST TEST WITH A PASSING SCORE WILL REQUIRE REPEATING THE ILT COURSE AT A LATER DATE. THE POST TEST NEEDS TO BE COMPLETED NO LATER THAN DECEMBER 31, 2013 12 MIDNIGHT EST! THE TWO DAY ILT COURSE WILL BE HELD IN NOVEMBER 2013 AT ALL TRAINING FACILITIES AS AN INVITATION ONLY CLASS. PLEASE WAIT FOR COMMUNICATION FROM YOUR ZONE STAFF FOR SCHEDULING.
GR81100EST
Using The Subaru / Midtronics GR8-1100 EST Battery Diagnostic Stations And EXP WiFi Upgrade Packs
15-168-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1516813
Exchange Component Identification and prcedures
13-96-13R
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
139613R
Paint Coding Information
13-96-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
139613
Paint Coding Information
702Training
Hybrid New Technology (702) Technical Training Requirements
0214013
Oil Filler Cap Gasket Coming Unseated
SOA321099
Special Service Tools
WQE41-1
Puddle Light Recall
0117113
Additional PDI Procedure for Installation of Tie-Down Hole Plugs
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.