AU-R23
Other
Customer notification of open Customer Satisfaction Campaign
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
AU-R23
Customer notification of open Customer Satisfaction Campaign
AU-R21
Customer reminder of open customer satisfaction campaign.
AU-R20
Customer notification of open customer satisfaction campaign.
AU-R19
Notification of open customer satisfaction campaign.
AU-R18
Customer reminder of open customer satisfaction campaign
AU-R17
Customer notification of open customer satisfaction campaign.
AU-R16
Customer reminder of open customer satisfaction campaign.
AU-R15
Customer notification of open customer satisfaction campaign.
AU-R14
Customer notification of open customer satisfaction campaign
AU-R13
Customer reminder of open customer satisfaction campaign
AU-R12
Customer reminder of open customer satisfaction campaign
AU-R11
Customer notification of open customer satisfaction campaign
AU-R10
Customer notification of open customer satisfaction campaign
AU-R9
Customer reminder of open customer satisfaction campaign
AU-R8
Notification of open customer satisfaction campaign
AU reminder
Customer notification of open customer satisfaction service campaign
AU R6 11-16-2020
DL1000 ECM customer satisfaction campaign reminder notification
AU-R5
This customer satisfaction campaign reminder was sent to owners of unrepaired affected vehicles, urging them to have the free repair performed. An updated Engine Control Module will be installed to prevent engine stalling when decelerating to a stop.
AU-R4
This customer satisfaction campaign reminder was sent by Suzuki Motor of America, Inc. to owners of unrepaired affected vehicles, urging them to have the free repair performed. An updated Engine Control Module will be installed to prevent engine stalling when decelerating to a stop.
AU-R2
This customer satisfaction campaign reminder was sent to owners of unrepaired affected vehicles, urging them to have the free repair performed. An updated Engine Control Module will be installed to prevent engine stalling when decelerating to a stop.
AU-R1
This document is a customer satisfaction campaign reminder that was sent to owners of affected vehicles that have not yet had the campaign service performed. The campaign involves updating the engine control module programming to prevent engine stalling when decelerating to a stop. The reminder urges owners to have the free customer satisfaction campaign service performed.
JS1G5A7R11
Suzuki Motor of America, Inc. sent this letter to owners of certain 2014-2015 DL1000 motorcycles, informing them that Suzuki has revised the ECM programming and was conducting a customer satisfaction service campaign to replace the motorcycle's ECM at no charge. The letter explains that the programming was revised to eliminate engine stalling when decelerating to a stop, and provides instructions for how to obtain the free service.
TLSVDL 066
This TSB describes a customer satisfaction Service Campaign to install a revised engine control module (ECM) in certain 2014-2015 DL1000 motorcycles. The ECM programming has been revised to prevent engine stalling when decelerating to a stop.
AU1710021
Suzuki Motor Corporation (SMC) sent this letter to select motorcycle distributors, to inform them about a customer satisfaction service campaign that SMC decided to conduct to install a revised engine control module (ECM) in certain 2014-2015 DL1000 motorcycles. The ECM programming has been revised to prevent engine stalling when decelerating to a stop.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.