Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SB-09-24
SUZUKI MOTORCYCLE: AN ASSEMBLY AND PRE-DELIVERY SERVICE GUIDE WILL NOT BE ISSUED FOR THE VL800K9, BECAUSE THE SET UP PROCEDURE REMAINS SIMILAR TO THE VL800K6. TO SET UP VL800K9, PLEASE USE THE VL800K6 ASSEMBLY AND PRE-DELIVERY SERVICE GUIDE AND THE ADDITIONAL INFORMATION OUTLINED IN THIS BULLETIN. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.