Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PA662
Issued Product Advisory available on web site for XT and XTPro aerials reminding users of inspection requirements. Gave methods to reduce wear from road travel. Provided incentive to preform required inspections for leveling rods inside the insulating boom.
PN637
LETTER AND BULLETIN SENT TO OWNERS AND DEALERS ABOUT NOT SEALED SWITCHES MOUNTED EXTERIOR, WHICH MAY SHORT AND CAUSE SELECT FUNCTIONS TO MOVE ONLY WHEN NOT DRIVING OR USING THE AERIAL WITH PARK BRAKE APPLIED AND PTO ENGAGED.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.