Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SB-25-16-003
On certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage (HV) Battery Disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the vehicle’s performance.
SB-21-12-005
For some Model X vehicles built before May 2018, should water seep into the printed circuit board of the rear door cladding sensor, an alert might be displayed on the touchscreen.
SB-24-12-008
On some Model X vehicles, the front roof applique and/or center spine applique may have been applied to the roof without the use of primer, which could cause the applique(s) to separate from the roof. This bulletin employs an improved inspection process which replaces the one for SB-20-12-005.
2024.26.9_s3xy.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.38_s3xy.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
fsd-12-5-3_s3xy.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
fsd-12-5-4-1_s3xy.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
fsd-12-5-4_s3xy.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.26.100_082024.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.26.11_0824.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.32.3_082024.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.32_0824.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.20.200_0724.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.26.3_SX_0724.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.26_0624.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
fsd-12-5_072024.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
fsd_12-4-4_0724.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.20.1_0624.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.20.3_0624.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.20.6_0624.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
fsd_12-4-1_062024.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
SB-22-11-002
One or both front door drive units and front door harnesses may require replacement due to corrosion.
2024.14.5_0524.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.14.8_0524.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.20.1_0524.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.20_0524.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
fsd-12-4_0524.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
fsd_12-4-2_062024.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.14_0524.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.8.100_0524.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
2024.8.200_0524.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
fsd-12-3-4_0524.pdf
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
SB-22-11-002 R1
One or both front door drive units and front door harnesses may require replacement due to corrosion.
OwnersB
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Index381
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
developH
Owner's Manual.
developC
Owner's Manual
Owners documenta
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
SB2139001R3
Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
ManualC
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
ManualQ
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
ManualK
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
DocumentationH
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
DocumentationB
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Owner's Manual-3
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
SB1611006R3
Early front door latches are susceptible to water ingress, which might cause the touchscreen to show the door in the wrong position or prevent the door from opening and closing automatically. The door can still be opened with the inside handle.
Manual-2
Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
SB2210001
On certain 2015-2020 Model X vehicles, the soldering of the connector tabs on the forward-facing camera(s) heater grid may not meet internal specifications, resulting in a small area of the windshield in front of the camera(s) to remain fogged in colder weather. The condition does not impact active safety features or windshield defogging and defrosting performance. The condition may cause certain Autopilot features to be limited or unavailable, which the customer is alerted to if trying to engage them.
SB2139001R2
Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB2139001R1
Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB-20-21-002 R3
For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touchscreen, or an alert on the touchscreen indicating that a memory storage device has degraded and to contact Service.
SB-20-21-002 R2
For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touchscreen, or an alert on the touchscreen indicating that a memory storage device has degraded and to contact Service. R2 updates first step of determine eligibility procedure.
SB-20-21-002 R1
For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touchscreen, or an alert on the touchscreen indicating that a memory storage device has degraded and to contact Service. R1 updates determine eligibility procedure.
SB-20-21-002
For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touchscreen, or an alert on the touchscreen indicating that a memory storage device has degraded and to contact Service.
SB-20-32-004
Some Model S and Model X vehicles might exhibit stiff steering due to corrosion at the lower steering column I-shaft U-joint.
SB-20-12-002
On some Model S, Model X, and Model 3 vehicles, condensation might build up inside of the B-pillar applique, potentially obscuring the B-pillar camera. This condition might cause some Autopilot features to be temporarily unavailable until the condensation goes away, such as Auto Lane Change, Blind Spot Detection, and Lane Departure Warning.
SB-20-00-001
Tesla is committed to continuous improvement of the security of its products and advises customers to always install the latest mobile app and vehicle software releases to remain as secure as possible. On approximately May 1, 2020, the Tesla connectivity network is undergoing enhancements for increased security, reliability, and scalability. In order for vehicles to maintain compatibility with and access to features requiring Tesla network connectivity (such as receiving future over-the-air software updates, accessing the mobile app and associated features, utilizing voice commands, receiving streaming media content, etc.), vehicles must be running software version 2019.40.2.3 or newer.
SB-18-17-010 R2
On certain Model X vehicles, a plug in the 12V battery was not installed at the factory, or a Service Center installed a replacement 12V battery that lacks the plug.
SB-20-17-001
When some Autopilot HW2 and HW2.5 Model S, Model X, and Model 3 vehicles are near airport ASR-9 radar antennae, the vehicle cameras might be affected by electromagnetic interference, and Autopilot/camera alerts might be displayed.
SB-19-17-014
Some Autopilot HW2 or later Model S and Model X vehicles with Tegra Media Control Units (MCUs) may emit a faint static noise coming from the tweeters on the A-pillar. The noise is generally heard when it is very quiet in the cabin (the vehicle is in Park with climate control and media player off, etc.).
SB-19-39-001 R3
Older versions of the Model S and Model X LH front drive unit clevis mount contain a bushing that allows the front drive unit to move side-to-side more than expected during hard accelerations, resulting in excessive vibrations coming from the front drive unit during hard acceleration. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB-19-11-006
Some Model X vehicles are equipped with front door outer belt seals that apply excess pressure to the front door glass, potentially causing excess noise, vibration, or harshness (NVH), slow door glass movement, and/or unintended activation of door glass anti-pinch functionality.
SB1713005R4
On some Model S and Model X front seats, the forward inboard Huck BOM fastener and pivot bushing (nearest to the center console) used on the front lift links may develop an interactive clearance condition, which might result in a rocking motion in the seat. This does not affect performance, but may result in customer dissatisfaction.
SB1811001R1
On some Model X vehicles, the pinch sensor carrier and/or bump stop might scratch the paint in the interior jamb on the rear (Falcon Wing) door.
SB-17-11-003 R1
On some Model X vehicles, the rear door edge protector might allow water to enter the door latches or cinching actuators on the rear (Falcon Wing) doors. If the vehicle is then parked outdoors in freezing conditions the water can freeze, resulting in interference with door operation. The doors will function properly when the water unfreezes.
SB-17-11-004 R1
Water may enter the door latches or cinching actuators of the rear (Falcon Wing) doors. If the vehicle is then parked outdoors in freezing conditions, the water can freeze, potentially interfering with the closing functionality of the rear doors until the water unfreezes.
SB-18-11-002 R1
On some Model X vehicles, water might enter the door latches on the rear (Falcon Wing) doors, which can damage the electrical components integral to door latching operation.
SB-18-11-003 R1
Excessive water ingress to the latches on the rear doors may damage internal components or impede operation of the rear door latch.
SB-18-17-004 R3
On some Model X vehicles traveling at highway speeds, the washer fluid spray might not sufficiently cover the driver?s lower windshield.
SB-17-15-003 R1
Some 5-seat Model X vehicles do not have the trunk gap hider and brackets installed.
SB-19-39-001 R2
Older versions of the Model S and Model X LH front drive unit clevis mount contain a bushing that allows the front drive unit to move side-to-side more than expected during hard accelerations, resulting in excessive vibrations coming from the front drive unit during hard acceleration. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB-19-39-001
During hard acceleration, the driver might notice vibrations coming from the front of some Model S or Model X vehicles.
SB-17-13-005 R3
On some Model S and Model X front seats, the forward inboard Huck BOM fastener and pivot bushing (nearest to the center console) used on the front lift links may develop an interactive clearance condition, which might result in a rocking motion in the seat. This does not affect performance, but may result in customer dissatisfaction.
SB1917005R1
On some Model X vehicles, a pinched electrical wiring harness at the liftgate might create an obstruction alert, causing the power function of the liftgate not to operate. The liftgate can still be manually opened and closed.
SB1913001R1
On some Model X vehicles equipped with 2nd row fold-flat bench seats, the RH and/or LH seat backs might interfere with the rear door panel when the door is closed and cause NVH issues.
SB-16-11-006 R2
Early front door latches are susceptible to water ingress, which might cause the touchscreen to show the door in the wrong position or prevent the door from opening and closing automatically. The door can still be opened with the inside handle.
SB-17-13-005 R2
On some Model S and Model X front seats, the forward inboard Huck BOM fastener and pivot bushing (nearest to the center console) used on the front lift links may develop an interactive clearance condition, which might result in a rocking motion in the seat. This does not affect performance, but may result in customer dissatisfaction.
SB-19-15-001
On some Mode X vehicles, a rattle might originate from the sun visors when connected to the rearview mirror due to the design of the magnetic clip.
SB-17-17-002 R3
On some Model S and Model X vehicles with 2nd generation Autopilot, the forward facing camera pitch (vertical angle) might not conform to internal specifications.
SB-18-17-004 R2
On some Model X vehicles traveling at highway speeds, the washer fluid spray might not sufficiently cover the driver's lower windshield.
SB-18-11-004 R2
On some Model X vehicles, water might enter the door latches or cinching actuators on the rear doors, which can damage certain components integral to automated door latching operation. If a component fails, manual door latching operation is not affected. Certain components have been redesigned to allow water to drain better and protect them from water damage.
SB-18-11-004 R1
On some Model X vehicles, water might enter the door latches or cinching actuators on the rear doors, which can damage certain components integral to automated door latching operation. If a component fails, manual door latching operation is not affected. Certain components have been redesigned to allow water to drain better and protect them from water damage.
SB-18-11-007
Certain Model X vehicles are equipped with rear door outer belt seals that could allow water to enter the rear door, potentially damaging components integral to automated door latching operation. If a component fails, manual door latching operation is not affected.
SB-18-15-006
On some Model X vehicles, incorrect routing of the intrusion sensor wires might result in electrical interference between the intrusion sensor and the intrusion sensor electrical control unit (ECU). The electrical interference causes the car alarm to activate, even if the vehicle is not being intruded.
SB-16-11-006 R1
Early front door latches are susceptible to water ingress, which might cause the touchscreen to show the door in the wrong position or prevent the door from opening and closing automatically. The door can still be opened with the inside handle.
SB-17-15-004 R1
On some Model X vehicles, one or both intrusion sensors may have been incorrectly installed and may not function properly.
SB-16-90-003 R3
Some customers have a due bill for an Accessories Hitch. The Accessories Hitch has been discontinued. In place of the Accessories Hitch, these customers are to receive the Hitch Package, which can be used to attach hitch accessories. These customers also have the option to upgrade to the Full Tow Package at a special price.
SB-17-13-005 R1
On some Model S and Model X 1st row seats, the Huck BOM fastener and pivot bushing used on the front lift links may develop an interactive clearance condition, which might result in a rocking motion in the seat. This does not affect performance, but may result in customer dissatisfaction.
SB-17-17-002 R2
On some Model S and Model X vehicles with 2nd generation Autopilot, the forward facing camera pitch (vertical angle) might not conform to internal specifications.
SB-18-17-010 R1
On some Model X vehicles, a plug on the 12V battery was not installed at the factory, or a Service Center installed a replacement 12V battery that lacks the plug.
SB-17-20-002 R1
Under certain conditions, the right hand drive Model X passenger front airbag might not inflate.
SB-17-13-002
On some Model S and Model X vehicles, the connection of the hook-and-loop material that secures the seat upholstery to the seat cushion foam might weaken, causing the upholstery to gather and cause wrinkles.
SB-16-90-003 R2
Describes how to retrofit the towing package.
SB-17-17-002 R1
On some Model S and Model X vehicles with 2nd generation Autopilot, the forward facing camera pitch (vertical angle) might be out of the specifications required for some future Autopilot features.
SB-17-15-003
Some 5-seat Model X vehicles do not have the trunk gap hider and brackets installed.
SB-15-16-003 R1
It is possible to accidentally break off the aeroshield support tab from the HV Battery. If the tab breaks, the mid aeroshield is not fully supported, reducing the aerodynamic efficiency of the vehicle. The operation of the HV Battery is not affected.
SB-17-11-001
Water may enter the door latches or cinching actuators on the rear (Falcon Wing) doors. If the vehicle is then parked outdoors in freezing conditions, the water can freeze, potentially interfering with opening or cinching closed until the vehicle warms up.
SB-17-15-002
On some Model X vehicles, a popping noise might be audible from the rear door upper trim brackets when opening or closing the rear doors.
SB-17-31-001
Some Model S and Model X vehicles may have been manufactured with front suspension fore links that may not meet Tesla strength specifications. In the event of link failure, the driver can still maintain control of the vehicle but the tire may contact the wheel arch liner.
SB-16-90-003 R1
Describes how to retrofit the towing package.
SB-16-90-003
Some customers have a due bill for an Accessories Hitch. The Accessories Hitch has been discontinued. In place of the Accessories Hitch, these customers are to receive the Hitch Package, which can be used to attach hitch accessories. These customers also have the option to upgrade to the Full Tow Package at a special price. Additionally, the Full Tow Package is available as a retrofit for customers who did not originally order a tow package or Accessories Hitch with their vehicle.
SB-16-50-001
The button on earlier Mobile Connector or Wall Connector charge handles might not open the charge port door on Model X. The charge port door can still be opened from the touchscreen.
SB-16-44-004
Some third generation chargers could have an internal fault that prevents DC fast charging (Supercharging or CHAdeMO).
SB-16-45-001 R2
Some Model X vehicles might be susceptible to wind noise that seems to come from the front doors and windows. The wind noise does not affect use of the front doors and windows.
SB1611006
EARLY FRONT DOOR LATCHES ARE SUSCEPTIBLE TO WATER INGRESS, WHICH MIGHT CAUSE THE TOUCHSCREEN TO SHOW THE DOOR IN THE WRONG POSITION OR PREVENT THE DOOR FROM OPENING AND CLOSING AUTOMATICALLY. THE DOOR CAN STILL BE OPENED WITH THE INSIDE HANDLE.
SB1639001
SOME MODEL X VEHICLES MIGHT HAVE BEEN BUILT WITH INCORRECT FRONT HALFSHAFTS. IF FULL LOCK STEERING IS APPLIED WHILE THE SUSPENSION IS FULLY EXTENDED, AN INCORRECT HALFSHAFT COULD OVEREXTEND, DAMAGING THE DUST BOOT OR THE CONSTANT VELOCITY JOINT. THIS MIGHT LEAD TO A KNOCKING OR GRINDING NOISE AND/OR A WARNING MESSAGE ON THE INSTRUMENT CLUSTER.
SB1618002
ON SOME MODEL X VEHICLES, THE A/C CONDENSER PIPES MIGHT HAVE BEEN INSTALLED ON THE INCORRECT CONDENSER PORTS. THIS MIGHT CAUSE POOR OR NO A/C COOLING PERFORMANCE, SLOW SUPERCHARGING, AND/OR NOISE FROM THE CONDENSER PIPES TOUCHING THE FRONT SUSPENSION SWAY BAR.
SB1611004R2
ON SOME MODEL X VEHICLES, AN OPEN REAR WINDOW MIGHT CAUSE THE REAR DOOR ULTRASONIC SENSORS TO DETECT NON-EXISTENT OBJECTS, CAUSING THE DOOR TO STOP UNNECESSARILY WHILE IT IS OPENING. THE USER CAN STILL CONTINUE TO OPEN THE DOOR BY HOLDING THE DOOR SWITCH.
SB1615002
ON SOME MODEL X VEHICLES, THE SUN VISORS MIGHT BE PRONE TO SPLITTING OR REQUIRE A HIGH DEGREE OF FORCE TO ROTATE.
SB1612004
SOME MODEL X VEHICLES WERE BUILT WITHOUT WASHERS ON THE FASTENERS THAT SECURE THE MID AERO SHIELD AND REAR DIFFUSER. THIS COULD ALLOW THE MID AERO SHIELD OR REAR DIFFUSER TO BECOME DETACHED FROM THE VEHICLE IN EXTREME DRIVING CONDITIONS.
SB1645001R1
SOME MODEL X VEHICLES MIGHT BE SUSCEPTIBLE TO WIND NOISE THAT SEEMS TO COME FROM THE FRONT DOORS AND WINDOWS. THE WIND NOISE DOES NOT AFFECT USE OF THE FRONT DOORS AND WINDOWS.
SB1617008R1
AN EARLY VERSION OF KEY FIRMWARE MIGHT HAVE CAUSED THE KEY BATTERY TO DRAIN MORE QUICKLY THAN NORMAL.
SB1645002
SOME MODEL X VEHICLES MIGHT BE SUSCEPTIBLE TO EXCESSIVE WIND NOISE WHEN THE ACTIVE SPOILER IS EXTENDED.
SB1617008
AN EARLY VERSION OF KEY FIRMWARE MIGHT HAVE CAUSED THE KEY BATTERY TO DRAIN MORE QUICKLY THAN NORMAL.
SB1645001
SOME MODEL X VEHICLES MIGHT BE SUSCEPTIBLE TO WIND NOISE THAT SEEMS TO COME FROM THE FRONT DOORS AND WINDOWS. THE WIND NOISE DOES NOT AFFECT USE OF THE FRONT DOORS AND WINDOWS.
SB1513003R2
THE 2ND ROW SEAT PITCH PIVOT BOLTS, SHOULDER PIVOT BOLTS, AND PITCH MECHANISM NUTS COULD LOOSEN OVER TIME, CAUSING THE 2ND ROW SEATS TO HAVE EXCESSIVE PLAY OR A ROCKING MOVEMENT.
SB1690001
DESCRIBES HOW TO INSTALL THE PERFORMANCE PEDAL SET ACCESSORY.
SB1513003R1
THE 2ND ROW SEAT PITCH PIVOT BOLTS, SHOULDER PIVOT BOLTS, AND PITCH MECHANISM NUTS COULD LOOSEN OVER TIME, CAUSING THE 2ND ROW SEATS TO HAVE EXCESSIVE PLAY OR A ROCKING MOVEMENT.
SB1611004R1
ON SOME MODEL X VEHICLES, AN OPEN REAR WINDOW MIGHT CAUSE THE REAR DOOR ULTRASONIC SENSORS TO DETECT NON-EXISTENT OBJECTS, CAUSING THE DOOR TO STOP UNNECESSARILY WHILE IT IS OPENING. THE USER CAN STILL CONTINUE TO OPEN THE DOOR BY HOLDING THE DOOR SWITCH.
SB1617001R2
INSPECT FOR PROPER ROUTING OF THE WIRING HARNESSES ON THE REAR UPPER DOOR TRIM PANELS AND RESECURE THE WIRING HARNESSES, IF NECESSARY. R2 IMPROVES THE INSTRUCTIONS ON HOW TO PROPERLY RESECURE THE WIRING HARNESS AND ADDS MORE VEHICLES TO THE AFFECTED VIN LIST.
SB1617007
AN EARLY VERSION OF VEHICLE FIRMWARE MIGHT HAVE CAUSED THE KEY BATTERY TO DRAIN MORE QUICKLY THAN NORMAL.
SB-16-11-002
Inspect Front Door Fixed Glass Seals
SB1611002
THE SEALS ON THE FRONT DOOR FIXED GLASS MIGHT HAVE INADEQUATE ANTI-WEAR COATING, LEADING TO PREMATURE WEAR. A WORN SEAL MIGHT SQUEAK WHEN THE DOOR GLASS IS MOVING OR RESULT IN EXCESSIVE WIND NOISE.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.