TechTalk4725
Service Bulletin/Repair Instructions
Tech Talk discussion about power steering fluid.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TechTalk4725
Tech Talk discussion about power steering fluid.
WI20-011
Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freightliner Custom Chassis Corporation (FCCC), and Western Star. DTNA's goal is to improve and align documentation but individual coverages have not changed. Updated parchments, also known as coverage sheets, will be published on a rolling basis.
SB60-171
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
WI20-008
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
WP20-006
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
WP20-007
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
02.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SS1034650
Service Solution for MinoTours. This Service Solution is provided to report a product improvement in preventing water / dust intrusion in the drivers vestibule area.
SS1034611
Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.
PAB048-2019
Thomas Built Buses Product Awareness Bulletin on Data Book Update
SS: 1034504
Service Solution to provide assistance to Dealers/Customers in resolving the issue of the factory A/C that may not work or may shut off during operation.
FL761
TBB Minotour Wheelchair Lift Interlock
ICI19-032 TBB FL
TBB FL761 - Revised Bulletin
DOC-1034175
SS:1034175 TBB Removing Window Stops from Passenger Windows
DOC-1033968
Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
SF563 TBB Minoto
Field Service Campaign SF563-TBB Minotour Driver Seats with Fireblock
ICI18-011
ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions
ICI18-011 TBB FL
ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions
ICI18-012
ICI18-012 TBB FL763 ? Advance Notice and Dealer Actions ? VIN List
ICI18-012 TBB FL
ICI18-012 TBB FL763 ? Advance Notice and Dealer Actions ? VIN List
ICI18-013
ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices
ICI18-013 TBB FL
ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices
14CSA23
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
ICI16-013
This letter is to inform you that Thomas Built Buses field service campaign SF521, TBB Entrance Door Labels, has been reactivated and a revised bulletin has been posted on DTNAConnect.
SF521
TBB Entrance Door Labels
16-011
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16TS7
16TS7 Reman Diesel Particulate Filter Serial Number
16-008
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R
16-009R_OWL Enhancements
Minotour Label
Minotour Label FSC SF521 Replacing entrance door manual operation label
16-007
Canadian Warranty Parts Return Address Change
SF521 TBB
SF521 TBB Entrance Door Labels
15-028A
15-028 New Detroit Coolant Line SRTs
15-029
_Warranty Recognition Program - Coming Soon
ICI15-011 FL685
? Interim Recall Notice for TBB
15CSA10
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9
15CSA9 Release of DiagnosticLink® 8.02
15-013
15-013-DLR TBB Cummins 10 percent Handling Allowance
15CSA4
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TL6
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-010
15-010-DLR Transmission Cooler Line Photos
15-009
15-009 New Detroit Standard Diagnostic Times
15TL5
15TL5 DAVCO Shop Pro® FXP 95
15TL4
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
14TL8
14TL8 TorcUP? Non-Impacting Torque Tool.
14-036
14-036-DLR DTNA & JAD Highlights - Q3
14-038
14-038 Additional Detroit Standard Repair Times
14-038A
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-039
14-039 New Detroit Standard Diagnostic Times
14-039A
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-040
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14CSA22
14CSA22 DTNA Chassis Wiring Diagrams
14WO-9
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9
14TL9 Special Tool Warranty Program.
42R
42R_Speaker Grille Repair_13-42R
14TL7
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14CSA20
14CSA20 EGR Valve Actuator Kit P/N E23539699
sb2080
sb2080 Australian CST M1400 Isolated Radiator Retrofit
ICI14-016
ICI14-016-DLR Notice for Ricon Chair Lift Platform Recall on TBB Buses
ICI14-016A
Ricon Lift Recall_ICI14-016 Notice for Ricon Chair Lift Platform Recall on TBB Buses
14-017R
14-017R Revised: Detroit Addition of Admin Time
14-029
14-029 New Detroit Standard Diagnostic Times
14TL2
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
14TL5 ABS Power Line Carrier Converter Available Through PDC
14-028
14-028 Remy Extended Coverage Direct File
14TS19
14TS19 DD Platform High Pressure Fuel Lines
14-027
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-025
14-025-DLR TBB - Changes to PDI Requirements & PDI Claims
715-14
715-14 Symptom Diagnostics - Coolant Los
14-022
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
14-023
14-023 Detroit Axles Pre-Approval Changes
14-024
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
714-14
714-14 Symptom Diagnostics - Low Engine Compression
713-14
713-14 Symptom Diagnostics - Combustion Gas in Coolant
712-14
712-14 Engine Coolant Temperature
ICI14-012
ICI14-012-DLR Freightliner Cascadia Daytime Running Lights (Canada Only
0228-14
0228-14 Engine Oil Leaks - Oil Dye Method
0224-14
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14
0219-14 Metal in Fuel
0215-14
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0210-14
0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System
0202-14
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0229-14
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14
0233-14 SPN 51 FMI 2 - All Years
0238-14
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0239-14
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
12-039
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
12-040
12-040-DLR Roof Fairing Removal Program
12-045
12-045-DLR New Vehicle Warranty and Extended Coverage Freight
12-038
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
12-033
12-033-DLR Over the Counter No Hassle Warranty (OTC)
PAB034
PAB034, Mileage Rates and Interest
PAB033
PAB033, Insta-Chain Tire Chains
Dealer Memo 2012
Dealer Memo 2012.08.09 New Literature Order Site Announcement
PAB032
PAB032, TBB-SYNTEC Seats with ISO Latch
12-022
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
12V-296
12V-296, 297 2012-261, 262-SMI ProLo Roof Escape Hatch
Learning Center
Learning Center Dealer Registration Instructions-2012.07.12
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.