ICI21-004
Service Bulletin/Repair Instructions
Important Campaign Information Letter for Dealer Travel for Campaign Performance â TBB.
Vehicle report
2016 THOMAS BUILT BUSES MINOTOUR
Service bulletins
125 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
WI20-014R
Service Bulletin/Repair Instructions
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
TechTalk4725
Service Bulletin/Repair Instructions
Tech Talk discussion about power steering fluid.
SS1034790
Service Bulletin/Repair Instructions
Service Solution for TBB buzzer sounds when either driver's door or the entrance door is open. This Service Solution is provided to assist Dealers/Customers in resolving the buzzer sounding when either the driver's door or entrance door is open. With certain options, a diode was inadvertently being removed.
ICI20-022
Service Bulletin/Repair Instructions
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂÃÂÃÂâÃÂÃÂÃÂÃÂÃÂÃÂÃÂÃÂs location to perform a recall or field service campaign.
WI20-012
Service Bulletin/Repair Instructions
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
WI20-014
Service Bulletin/Repair Instructions
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
WI20-011
Service Bulletin/Repair Instructions
Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freightliner Custom Chassis Corporation (FCCC), and Western Star. DTNA's goal is to improve and align documentation but individual coverages have not changed. Updated parchments, also known as coverage sheets, will be published on a rolling basis.
SB60-171
Service Bulletin/Repair Instructions
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
WI20-008
Service Bulletin/Repair Instructions
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
WP20-006
Service Bulletin/Repair Instructions
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
WP20-007
Service Bulletin/Repair Instructions
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
02.2020 Campaign
Service Bulletin/Repair Instructions
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SS1034650
Service Bulletin/Repair Instructions
Service Solution for MinoTours. This Service Solution is provided to report a product improvement in preventing water / dust intrusion in the drivers vestibule area.
SB54-290
Service Bulletin/Repair Instructions
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
SS1034611
Service Bulletin/Repair Instructions
Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.
PAB048-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Data Book Update
19CSA-12 BCT
Service Bulletin/Repair Instructions
PowerNet Assessment Tool Repair Procedure
19TL-10 NVH
Service Bulletin/Repair Instructions
Communication to assist the field with service vibration issues on DTNA vehicles
19CSA-13
Service Bulletin/Repair Instructions
Service Systems Development provided document to service locations on price list reflects current charges to engine horsepower ratings for HDEP and MDEG engine platforms.
19-011WP
Service Bulletin/Repair Instructions
Warranty Policy Letter to communicate Detroit Return Changes
19-013WI
Service Bulletin/Repair Instructions
Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
19-010WI
Service Bulletin/Repair Instructions
Warranty Information Letter updated to communicate warranty system updates.
19-008WI
Service Bulletin/Repair Instructions
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
19TL-9
Service Bulletin/Repair Instructions
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
DOC-1034452
Service Bulletin/Repair Instructions
Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
FL761
Service Bulletin/Repair Instructions
TBB Minotour Wheelchair Lift Interlock
FL797
Service Bulletin/Repair Instructions
TBB Minotour Emergency Doors
ICI19-032 TBB FL
Service Bulletin/Repair Instructions
TBB FL761 - Revised Bulletin
ICI19-019 TBB FL
Service Bulletin/Repair Instructions
TBB FL811 ? Interim Recall Notice
DOC-1034175
Service Bulletin/Repair Instructions
SS:1034175 TBB Removing Window Stops from Passenger Windows
ICI18-042 TBB FL
Service Bulletin/Repair Instructions
Important Campaign Information on FL769 TBB SynTec Seat Frames (Restraint Seats) Recall
DOC-1033968
Service Bulletin/Repair Instructions
Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
ICI18-033 TBB FL
Service Bulletin/Repair Instructions
Important Campaign Information to Dealers on TBB Minotour Emergency Doors
SF563 TBB Minoto
Service Bulletin/Repair Instructions
Field Service Campaign SF563-TBB Minotour Driver Seats with Fireblock
ICI18-012 TBB FL
Service Bulletin/Repair Instructions
Advance Notice and Dealer Actions ? VIN List
ICI18-017 TBB FL
Service Bulletin/Repair Instructions
ICI18-017 TBB FL763 ? Change to Advance Action
ICI18-011
Service Bulletin/Repair Instructions
ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions
ICI18-011 TBB FL
Service Bulletin/Repair Instructions
ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions
ICI18-012
Service Bulletin/Repair Instructions
ICI18-012 TBB FL763 ? Advance Notice and Dealer Actions ? VIN List
ICI18-013
Service Bulletin/Repair Instructions
ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices
ICI18-013 TBB FL
Service Bulletin/Repair Instructions
ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices
ICI17-036
Service Bulletin/Repair Instructions
TBB FL753 ? Interim Recall Notice
14CSA23
Service Bulletin/Repair Instructions
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
FL735
Service Bulletin/Repair Instructions
FL735 TBB Freedman Seat Brackets
PAB047-2016 Rev
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Minotour Bailment Report
PAB046-2016
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Zonar Standard
ICI16-022
Service Bulletin/Repair Instructions
ICI16-022 RICON RECALL CHAIR LIFT PLATFORMS ON TBB BUSES
FL700
Service Bulletin/Repair Instructions
FL700 SMI TRANSPEC STOP ARM DECALS
16-011
Service Bulletin/Repair Instructions
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16TS7
Service Bulletin/Repair Instructions
16TS7 Reman Diesel Particulate Filter Serial Number
16-008
Service Bulletin/Repair Instructions
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R
Service Bulletin/Repair Instructions
16-009R_OWL Enhancements
Minotour Label
Service Bulletin/Repair Instructions
Minotour Label FSC SF521 Replacing entrance door manual operation label
16-007
Service Bulletin/Repair Instructions
Canadian Warranty Parts Return Address Change
SF521 TBB
Service Bulletin/Repair Instructions
SF521 TBB Entrance Door Labels
PAB002-2016
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on MY2016 GM US Pricing Update
PAB034A-2015
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Allison Transmission 7 Year Warranty, Addendum
PAB034-2015
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Allison Transmission 7 Year Warranty
15-028A
Service Bulletin/Repair Instructions
15-028 New Detroit Coolant Line SRTs
15-029
Service Bulletin/Repair Instructions
_Warranty Recognition Program - Coming Soon
PAB026-2015
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on MY2016 GM Canada Chassis Pricing
PAB025-2015
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on MY2016 GM USA Chassis Pricing
15CSA10
Service Bulletin/Repair Instructions
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9
Service Bulletin/Repair Instructions
15CSA9 Release of DiagnosticLink® 8.02
15-013
Service Bulletin/Repair Instructions
15-013-DLR TBB Cummins 10 percent Handling Allowance
15CSA4
Service Bulletin/Repair Instructions
15CSA4 Holiday Schedule for the Detroit Customer Support Center
PAB010-2015
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on MY2016 Ford US Chassis Price
15TL6
Service Bulletin/Repair Instructions
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-010
Service Bulletin/Repair Instructions
15-010-DLR Transmission Cooler Line Photos
15-009
Service Bulletin/Repair Instructions
15-009 New Detroit Standard Diagnostic Times
15TL5
Service Bulletin/Repair Instructions
15TL5 DAVCO Shop Pro® FXP 95
15TL4
Service Bulletin/Repair Instructions
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
PAB005-2015
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Selling Ford Chassis
14TL8
Service Bulletin/Repair Instructions
14TL8 TorcUP? Non-Impacting Torque Tool.
14-036
Service Bulletin/Repair Instructions
14-036-DLR DTNA & JAD Highlights - Q3
14-038
Service Bulletin/Repair Instructions
14-038 Additional Detroit Standard Repair Times
14-038A
Service Bulletin/Repair Instructions
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-039
Service Bulletin/Repair Instructions
14-039 New Detroit Standard Diagnostic Times
14-039A
Service Bulletin/Repair Instructions
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-040
Service Bulletin/Repair Instructions
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A
Service Bulletin/Repair Instructions
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14CSA22
Service Bulletin/Repair Instructions
14CSA22 DTNA Chassis Wiring Diagrams
14WO-9
Service Bulletin/Repair Instructions
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9
Service Bulletin/Repair Instructions
14TL9 Special Tool Warranty Program.
42R
Service Bulletin/Repair Instructions
42R_Speaker Grille Repair_13-42R
14TL7
Service Bulletin/Repair Instructions
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
Service Bulletin/Repair Instructions
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14CSA20
Service Bulletin/Repair Instructions
14CSA20 EGR Valve Actuator Kit P/N E23539699
sb2080
Service Bulletin/Repair Instructions
sb2080 Australian CST M1400 Isolated Radiator Retrofit
14-017R
Service Bulletin/Repair Instructions
14-017R Revised: Detroit Addition of Admin Time
14TL2
Service Bulletin/Repair Instructions
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
Service Bulletin/Repair Instructions
14TL5 ABS Power Line Carrier Converter Available Through PDC
14-028
Service Bulletin/Repair Instructions
14-028 Remy Extended Coverage Direct File
14TS19
Service Bulletin/Repair Instructions
14TS19 DD Platform High Pressure Fuel Lines
14-027
Service Bulletin/Repair Instructions
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-025
Service Bulletin/Repair Instructions
14-025-DLR TBB - Changes to PDI Requirements & PDI Claims
715-14
Service Bulletin/Repair Instructions
715-14 Symptom Diagnostics - Coolant Los
14-022
Service Bulletin/Repair Instructions
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
14-023
Service Bulletin/Repair Instructions
14-023 Detroit Axles Pre-Approval Changes
14-024
Service Bulletin/Repair Instructions
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
714-14
Service Bulletin/Repair Instructions
714-14 Symptom Diagnostics - Low Engine Compression
713-14
Service Bulletin/Repair Instructions
713-14 Symptom Diagnostics - Combustion Gas in Coolant
712-14
Service Bulletin/Repair Instructions
712-14 Engine Coolant Temperature
ICI14-012
Service Bulletin/Repair Instructions
ICI14-012-DLR Freightliner Cascadia Daytime Running Lights (Canada Only
0228-14
Service Bulletin/Repair Instructions
0228-14 Engine Oil Leaks - Oil Dye Method
0224-14
Service Bulletin/Repair Instructions
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14
Service Bulletin/Repair Instructions
0219-14 Metal in Fuel
0215-14
Service Bulletin/Repair Instructions
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0210-14
Service Bulletin/Repair Instructions
0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System
0202-14
Service Bulletin/Repair Instructions
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0229-14
Service Bulletin/Repair Instructions
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14
Service Bulletin/Repair Instructions
0233-14 SPN 51 FMI 2 - All Years
0238-14
Service Bulletin/Repair Instructions
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0239-14
Service Bulletin/Repair Instructions
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
12-039
Service Bulletin/Repair Instructions
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
12-040
Service Bulletin/Repair Instructions
12-040-DLR Roof Fairing Removal Program
12-045
Service Bulletin/Repair Instructions
12-045-DLR New Vehicle Warranty and Extended Coverage Freight
12-038
Service Bulletin/Repair Instructions
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
PAB034
Service Bulletin/Repair Instructions
PAB034, Mileage Rates and Interest
PAB033
Service Bulletin/Repair Instructions
PAB033, Insta-Chain Tire Chains
Dealer Memo 2012
Service Bulletin/Repair Instructions
Dealer Memo 2012.08.09 New Literature Order Site Announcement
PAB032
Service Bulletin/Repair Instructions
PAB032, TBB-SYNTEC Seats with ISO Latch
12-022
Service Bulletin/Repair Instructions
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
Learning Center
Service Bulletin/Repair Instructions
Learning Center Dealer Registration Instructions-2012.07.12
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.