ICI21-004
Service Bulletin/Repair Instructions
Important Campaign Information Letter for Dealer Travel for Campaign Performance â TBB.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
ICI21-004
Important Campaign Information Letter for Dealer Travel for Campaign Performance â TBB.
WI20-014R
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
PAB048-2019
Thomas Built Buses Product Awareness Bulletin on Data Book Update
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.