SS 583814
Other
Service Solution for A22-82459-000 Wiper Motor Wiring Connector Pinned Wrong (305)
Vehicle report
2020 THOMAS BUILT BUSES SAF-T-LINER C2
Service bulletins
151 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
FleetCom_Heater Core
Other
Fleet Communications for Heater Core Plugging
PAB016-2025
Other
Producat Awareness Bulletin for Saf-T-Liner C2 Headlamp Updates
MYCOM_09022025-1
Other
My Communications for UFI 0-Ring Announcement
PB33-004-FTL
Service Bulletin/Repair Instructions
Parts Bulletin for Tie Rod Assembly Part Breakdown
SS581032-FCCC
Other
Service Solution for DEF Header Service Replacement Additional Parts (293)
SS89-TBB
Other
Service Solution for Windshield Stress Crack Info only
SS298-TBB
Other
Service Solution for C2 Low tone in the ICU
ICI25-002
Other
Important Campaign Information letter for FL997 Emissions Recall - Revised Bulletin/Population
WI24-019
Warranty Program/Extension
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
CXA_10_17_CARB Truck Chec
Other
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
SS292-TBB
Other
Service Solution for EB2 MCC Controller Update, Intellipark Keep-Awake
ICI24-035
Other
Important Campaign Information for FL997 Emissions Recall Campaign Suspended
SS1023366-Detroit
Other
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
FL997-Bulletin
Emissions
Emission Recall for FCCC Clean Idle Label
FL997-DLR LTR
Emissions
Emission Recall for FCCC Clean Idle Label
FL997-OWN LTR
Emissions
Emission Recall for FCCC Clean Idle Label
CumminsB6.7SSI
Service Bulletin/Repair Instructions
Extended Warranty Policy for certain Cummins B6.7 engines with SSI DEF headers for EPA and CARB Emissions Reporting
FL974
Service Bulletin/Repair Instructions
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
ICI24-006
Service Bulletin/Repair Instructions
Important Campaign Information letter for FL974 - Revised Bulletin & Population
SBT49-008
Service Bulletin/Repair Instructions
Thomas Built Buses Service Bulletin for DEF Connector Reinforcement Caps. Some customers experience separation of the diesel exhaust fluid (DEF) lines from the connection ports in extreme cold temperatures. To prevent this, a process was developed to secure the lines with wire ties. A new reinforcement cap has been developed to simplify this process at the DEF connection fittings.
WI21-009
Service Bulletin/Repair Instructions
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
WP21-007
Service Bulletin/Repair Instructions
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
SS267FCCC2021
Service Bulletin/Repair Instructions
Service Solution for eB2 High Voltage Relay. The High Voltage relay is currently rated as an IP65. While mounted in a dry location, some customer may want the added benefits of an IP67 rated module. An IP67 rated version of the high voltage relay is now available and is being offered as a product update at no charge for applicable vehicles.
CALTB54-002
Service Bulletin/Repair Instructions
Customer Advisory Letter for Saf-T-Liner C2 Jouley Electric Bus Dash Panel Updates.
21OEM-06
Service Bulletin/Repair Instructions
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
SS1034887
Service Bulletin/Repair Instructions
Service Solution for 8.8L Aft Fuel Harness Update. The aft fuel system harness may not be built per the schematic. This issue will not have any operability related issues. It is simply updating the harness to allow it to match how the schematic is drawn.
CALFCCC54-002
Service Bulletin/Repair Instructions
Customer Advisory Letter for C2 School Bus Aft Fuel System Harness Update. Freightliner Custom Chassis has determined that the aft fuel system wiring harness on C2 School Buses may not have been built as the schematic indicates. The vehicle should be inspected. If the harness is found to have been incorrectly built, it will be repaired.
ICI21-004
Service Bulletin/Repair Instructions
Important Campaign Information Letter for Dealer Travel for Campaign Performance â TBB.
WI21-005
Service Bulletin/Repair Instructions
Warranty Information Letter for Body Builder/Truck Equipment Manufacturer Demonstration Program.
WI21-006
Service Bulletin/Repair Instructions
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI20-014R
Service Bulletin/Repair Instructions
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
WI21-004
Service Bulletin/Repair Instructions
Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters. Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.
SBT35-004
Service Bulletin/Repair Instructions
Thomas Built Buses Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
WP20-018R
Service Bulletin/Repair Instructions
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
WP20-018
Service Bulletin/Repair Instructions
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
SS1034831
Service Bulletin/Repair Instructions
Service Solution for Replacement Parts to Address Exhaust Brackets
CALINSTA-CHAIN
Service Bulletin/Repair Instructions
Customer Advisory Letter for C2 Rear Brake Chamber Interference with optional Insta-chain.
PAB040-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on RH 3 POS Switch for Electric Operated Entrance Door
SBT54-025
Service Bulletin/Repair Instructions
Thomas Built Bus Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeterî is the only Daimler-approved tool for troubleshooting vehicle powernet issues.
PAB036-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Lettering Changes - Notification
PAB035-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Axial Mounted Air Disc Brake Caliper for Saf-T-Liner C2
TechTalk4725
Service Bulletin/Repair Instructions
Tech Talk discussion about power steering fluid.
PAB033-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Hankook DH37 Drive Tire/ Spare Tire
ICI20-022
Service Bulletin/Repair Instructions
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂÃÂÃÂâÃÂÃÂÃÂÃÂÃÂÃÂÃÂÃÂs location to perform a recall or field service campaign.
WI20-012
Service Bulletin/Repair Instructions
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
WI20-014
Service Bulletin/Repair Instructions
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
20CSA-10
Service Bulletin/Repair Instructions
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂÃÂÃÂÃÂÃÂî 8.12 Standard and Professional is available to download from the Detroit Diesel server.
20OEM-05
Service Bulletin/Repair Instructions
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
20TS-05
Service Bulletin/Repair Instructions
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
20CSA-09
Service Bulletin/Repair Instructions
Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
PAB028-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Heater Hose Changes
WI20-011
Service Bulletin/Repair Instructions
Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freightliner Custom Chassis Corporation (FCCC), and Western Star. DTNA's goal is to improve and align documentation but individual coverages have not changed. Updated parchments, also known as coverage sheets, will be published on a rolling basis.
PAB026-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on National Driverâs Seat Update
PAB025-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Jouley Warranty Update
SB60-171
Service Bulletin/Repair Instructions
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
20OEM-04
Service Bulletin/Repair Instructions
OEM and distributor announcement for Running Change to ACM Software for MY2020. There is an upcoming running change (RC1) for ACM software that will be installed when OEMs or distributors program with DiagnosticLink. The hardware part number for the ACM module will remain the same (A 000 446 97 54). OEMs are instructed to continue ordering the same ACM hardware part number.
D20M7
Service Bulletin/Repair Instructions
Detroit Field Service Campaign for GHG17 Detroit DD5 Software Reprogramming for Model Year 2020 Thomas Built Bus Applications. Certain Detroit engines installed in C2 School Buses will require programming to the required software and fuel map part numbers listed.
20CSA-08
Service Bulletin/Repair Instructions
Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
WI20-009
Service Bulletin/Repair Instructions
Warranty Information Letter for a Warranty Service Replacement Engine Program Clarification. Detroit established the Warranty Service Replacement Engine Program to support an unrepairable catastrophic engine failure due to manufacturing defect. To improve understanding and utilization of the program, DTNA is clarifying eligibility and engine returns.
PAB024-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on MY2020 DD5 Engine Updates
PAB023-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Introducing Saf-T-Liner C2 Jouley
WI20-008
Service Bulletin/Repair Instructions
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
WP20-006
Service Bulletin/Repair Instructions
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
WP20-007
Service Bulletin/Repair Instructions
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
WP20-005
Service Bulletin/Repair Instructions
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
WI20-004
Service Bulletin/Repair Instructions
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
PAB014-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Defender Composite Stop Arm Changes
SIB0201-20
Service Bulletin/Repair Instructions
Service Information Bulletin for Cylinder Block Porosity Repair for DD5 and DD8 egnines. Use this procedure to repair oil leaks caused by cylinder block porosity. The low oil pressure, cast areas of the cylinder block can be repaired using this method. J-B Weld is the recommended two-part epoxy for this repair.
20CSA-04
Service Bulletin/Repair Instructions
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLinkî 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
PAB011-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on C2 Backup Camera Package Changes
03.2020 Campaign
Service Bulletin/Repair Instructions
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
PAB010-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Buy America Cummins B6.7 Engine
SBT54-020
Service Bulletin/Repair Instructions
Thomas Built Buses Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
WP20-002
Service Bulletin/Repair Instructions
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
20CSA-03
Service Bulletin/Repair Instructions
Customer Service Announcement saying that Service Pack (SP) 2 for Diagnostic Link 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
20TS-02
Service Bulletin/Repair Instructions
Technical Service Letter for DD Platform Heavy Duty, Metal in the Oil and Oil Filter. Some engine component failures can cause metallic debris to circulate throughout the engine lubrication system. Although the oil filter will capture most of this debris, some debris may enter the clean side of the lubrication system during oil filter bypass. Detroit has created a lubrication system cleaning and flushing procedure to address this problem.
PAB009-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Roof Top Lettering (Addendum)
SF596
Service Bulletin/Repair Instructions
Field Service Campaign for FCCC Bus Chassis Drag Link Interference. Certain vehicles may experience interference between the front spring hanger bracket and the drag link during a right-hand turn. Vehicles will be inspected to determine if there is adequate clearance between the spring hanger bracket and the drag link. If clearance is not adequate, the pitman arm will be replaced.
02.2020 Campaign
Service Bulletin/Repair Instructions
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SS1034558
Service Bulletin/Repair Instructions
Service Solution for OBD16 M2, C2, 108SD & 114SD Allison transmission not shifting due to harness chafing.
PAB007-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on 12V Outlets Update
PAB005-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Alcoa Wheel Update â C2
PAB006-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Defender Electric Crossing Arm
SB54-290
Service Bulletin/Repair Instructions
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
WP20-001REV
Service Bulletin/Repair Instructions
Revision to a Warranty Policy Letter announcing the One Stop Supplier Extended Program Launch. The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for some supplier-supported coverages in OWL. Revisions are in blue.
PAB004-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on ESC on C2 with PSI LPG Engine and Hydraulic Brakes
20CSA-01
Service Bulletin/Repair Instructions
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
20CSA-02
Service Bulletin/Repair Instructions
Customer Service Announcement reminding service locations to update their DiagnosticLink software. To maintain access to the Detroit server, all DiagnosticLink computers must be updated with the current version of DiagnosticLink software. all DiagnosticLink 8.08 installed versions will be disabled as of Tuesday, January 28, 2020.
PAB002-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Power Outlet
D19M5REV1
Service Bulletin/Repair Instructions
Field Service Campaign Revision for DD5 engines on Saf-T-Liner C2 concerning GHG17 Detroit DD5 Software Reprogramming. Adding clarification to the Corrective Procedure.
ICI20-002
Service Bulletin/Repair Instructions
Important Campaign Information Letter announcing that revisions to DDC bulletins D19M5 and D19R2 are available.
WP20-001
Service Bulletin/Repair Instructions
Warranty Policy Letter announcing the One Stop Supplier Extended Program Launch. The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for some supplier-supported extended coverages in OWL.
PAB001-2020
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Auto Reversing Door Update â C2
D19M5
Service Bulletin/Repair Instructions
Field Service Campaign for DD5 engines on Saf-T-Liner C2 concerning GHG17 Detroit DD5 Software Reprogramming.
WI19-022
Service Bulletin/Repair Instructions
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
SB20-087
Service Bulletin/Repair Instructions
Service Bulletin for M2 Surge Tank Shunt Line Clamp Replacement. On some vehicles, the shunt line coolant hose is disconnecting from the surge tank and replacing the constant tension clamp with a Breezeî brand clamp resolves the issue.
PAB049-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Detroit DD5 Engine Reprogramming
PAB048-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Data Book Update
PAB045-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on LPG Update
19TS-12
Service Bulletin/Repair Instructions
Camshaft Position (CMP) sensor terminal fretting due to vibration for DD5 and DD8 engines.
PAB043-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Lettering Update
PAB044-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on DD5 Piston Standardization
SB98-015
Service Bulletin/Repair Instructions
Service Bulletin for paint finish standards. Delfleet One has been added for aftermarket use. This version replaces service bulletin dated May 5, 2017.
WP19-019
Service Bulletin/Repair Instructions
Warranty Policy letter announcing service locations have 90 calendar days from delivery to open a repair order which Identifies and addresses discrepancies from the sales order.
PAB042-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Allison 7 Year Warranty
PAB041-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Cummins 6.7L Update - Radiator
PAB040-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Alternator Update â C2
PAB038-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Freedman Seating Update
PAB039-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Suspension Auto-Reversing Door
19-018WI
Service Bulletin/Repair Instructions
WARRANTY INFORMATION LETTER for coverage validation
SS1034533
Service Bulletin/Repair Instructions
Service Solution for TBB headlamp buzzer feature availability. If optioned, feature can be applied to warn driver to turn off headlamps when headlamps are on and the key is in the off position.
19TS-4REV
Service Bulletin/Repair Instructions
Technical Service Letter Revision on heavy duty coolant oil module and oil filter change. Older modules will not be compatible with newer module.
19-015WP
Service Bulletin/Repair Instructions
Warranty Policy Letter- To assist customers and the service network regarding the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
19CSA-16
Service Bulletin/Repair Instructions
Customer Service Announcement that eParts is being retired and that PartsPro should be used instead for Detroit Engine Parts Information.
19TL-19
Service Bulletin/Repair Instructions
Tool Letter for DAVCO Shop Pro FXP 95-230V compatible for Chile and Italy Electrical Systems
19TL-20
Service Bulletin/Repair Instructions
Tool Letter for DAVCO Shop Pro FXP 95-230V compatible for Australia Electrical Systems.
DOC-1034491
Service Bulletin/Repair Instructions
Service Solution to fix fault codes for DEF quality or DEF level
PAB036-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Hendrickson Tapered Leaf Springs
PAB035-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Slide â n Click Update
PAB034-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Next Generation PV360
19CSA-12 BCT
Service Bulletin/Repair Instructions
PowerNet Assessment Tool Repair Procedure
19CSA-13
Service Bulletin/Repair Instructions
Service Systems Development provided document to service locations on price list reflects current charges to engine horsepower ratings for HDEP and MDEG engine platforms.
19-011WP
Service Bulletin/Repair Instructions
Warranty Policy Letter to communicate Detroit Return Changes
19-010WI
Service Bulletin/Repair Instructions
Warranty Information Letter updated to communicate warranty system updates.
PAB032-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on New Standard C2 Black Grille
0305-19 SPN 2000
Service Bulletin/Repair Instructions
Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat Message is no Longer Arriving)
19-008WI
Service Bulletin/Repair Instructions
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
19TL-9
Service Bulletin/Repair Instructions
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
19TS-6
Service Bulletin/Repair Instructions
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
SPN 3563 / FMI 2
Service Bulletin/Repair Instructions
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
DOC-1034452
Service Bulletin/Repair Instructions
Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
PAB028-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Auto Reversing Entrance Door
PAB024-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Equipment Change
PAB021-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on ESC Update Saf-T-Liner C2
19-005WP
Service Bulletin/Repair Instructions
Warranty Policy Letter
FL813
Service Bulletin/Repair Instructions
IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has not been previously completed. Also, check for a completion sticker prior to beginning work.
PAB011-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Agility 8.0L LPG Engine
PAB009-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Manual Entrance Door
sb60163
Service Bulletin/Repair Instructions
Service Bulletin-sb60163 Adding Floor Support for Vehicles with Automatic or Automated Transmissions
sbt54024
Service Bulletin/Repair Instructions
sbt54024 ICU Odometer Programming
sbt54025
Service Bulletin/Repair Instructions
sbt54025 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter
DOC-1034175
Service Bulletin/Repair Instructions
SS:1034175 TBB Removing Window Stops from Passenger Windows
sbt00010
Service Bulletin/Repair Instructions
Reminder: Paper Service Bulletin Mailings Are Discontinued
PAB003-2019
Service Bulletin/Repair Instructions
Thomas Built Buses Product Awareness Bulletin on Detroit Engine Up-Rate Capabilities
sbu00016
Service Bulletin/Repair Instructions
Service Bulletin Paper Copy Mailings Are Discontinued
1208-18
Service Bulletin/Repair Instructions
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
1212-18
Service Bulletin/Repair Instructions
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
1213-18
Service Bulletin/Repair Instructions
Service Information Bulletin
DOC-1033979
Service Bulletin/Repair Instructions
Service Solution: 1033979 TBB Main Harness wiring improvement Recall
sbt0002
Service Bulletin/Repair Instructions
Technical Publications Ordering
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.