PSD-302B
Service Bulletin/Repair Instructions
THOMAS BUILT: IT HAS BEEN DETERMINED THAT CERTAIN MODEL BUSES, ER-HD, HDX AND MVP-EF UNITS, HAVE THE VON #70 S-CAM BRACKETS THAT COULD DEVELOP CRACKS IN THE LOWER PORTION. *PE
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PSD-302B
THOMAS BUILT: IT HAS BEEN DETERMINED THAT CERTAIN MODEL BUSES, ER-HD, HDX AND MVP-EF UNITS, HAVE THE VON #70 S-CAM BRACKETS THAT COULD DEVELOP CRACKS IN THE LOWER PORTION. *PE
51R3
THOMAS BUILT BUSES: THERE HAVE BEEN REPORTS OF THE FORWARD DOOR LEAF HEX SHAFT BREAKING. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.