Vehicle report

2020 THOR MOTOR COACH redundant CHATEAU

Service bulletins

5 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

RC000221SAOwner

Service Bulletin/Repair Instructions

According to the tire manufacturer, Continental Tire the Americas (CTA), the affected tires may have an overcure condition and CTA has initiated a safety recall for these tires. According to CTA, overcured tires may experience a carcass break in the sidewall with sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. These conditions may increase the risk of a crash. This affects the following Thor Motor Coach products: model year 2019 Quantum & Freedom Elite, 2019/2021 Daybreak & Four Winds, and 2019-2021 Chateau motorhomes.

RC000218SADealer

Service Bulletin/Repair Instructions

us. On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (“ESP”) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash. This affects the following Thor Motor Coach products: model year 2013-2020 Chateau Citation & Four Winds Siesta, 2017-2019 Compass, 2017-2020 Four Winds, Gemini, Quantum, Chateau, & Synergy, and 2018-2020 Freedom Elite motorhomes

RC000218SAOwner

Service Bulletin/Repair Instructions

On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (“ESP”) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash. This affects the following Thor Motor Coach products: model year 2013-2020 Chateau Citation & Four Winds Siesta, 2017-2019 Compass, 2017-2020 Four Winds, Gemini, Quantum, Chateau, & Synergy, and 2018-2020 Freedom Elite motorhomes

TSB 20-07

Service Bulletin/Repair Instructions

Procedure for retrofitting units with an Onan 3.2 kW diesel generator to have hour meter function with Firefly system.

RC000210SADealer

Service Bulletin/Repair Instructions

It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. If the hydraulic power steering hose detaches, the driver will still have manual steering functionality, but increased steering effort will be needed, particularly at low speeds. Sudden loss of power steering assist as well as the loss of hydraulic steering fluid to the road surface may increase the risk of a crash. This affects the following Thor Motor Coach products: 2017-2020 Chateau, Chateau Citation, Four Winds, Gemini, Quantum, Siesta, & Synergy; 2018-2019 Compass; 2018-2020 Freedom Elite; 2021 Sanctuary & Tranquility

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.