Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
RC000236SADealer
Service Bulletin/Repair Instructions
On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly, the rearview camera image might not be displayed or the display might be interrupted, which could increase a risk of a crash or injury. This affects the following Thor Motor Coach products: model year 2020 Citation, Siesta, & Synergy; 2020-2022 Delano & Tiburon; 2021-2022 Sanctuary & Tranquility motorhomes.
RC000236SAOwner
Service Bulletin/Repair Instructions
On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly, the rearview camera image might not be displayed or the display might be interrupted, which could increase a risk of a crash or injury. This affects the following Thor Motor Coach products: model year 2020 Citation, Siesta, & Synergy; 2020-2022 Delano & Tiburon; 2021-2022 Sanctuary & Tranquility motorhomes.
TSB 20-07
Service Bulletin/Repair Instructions
Procedure for retrofitting units with an Onan 3.2 kW diesel generator to have hour meter function with Firefly system.
LTR 120519
Service Bulletin/Repair Instructions
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.