TSB 20-01
Service Bulletin/Repair Instructions
In certain model year 2020 Sequence and Tellaro Class B Vans, the bath sink hinge was cut, removing a portion of the E-coating. This can lead the hinge to prematurely rust.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB 20-01
In certain model year 2020 Sequence and Tellaro Class B Vans, the bath sink hinge was cut, removing a portion of the E-coating. This can lead the hinge to prematurely rust.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.