TSB 20-01
Service Bulletin/Repair Instructions
In certain model year 2020 Sequence and Tellaro Class B Vans, the bath sink hinge was cut, removing a portion of the E-coating. This can lead the hinge to prematurely rust.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB 20-01
In certain model year 2020 Sequence and Tellaro Class B Vans, the bath sink hinge was cut, removing a portion of the E-coating. This can lead the hinge to prematurely rust.
LTR 120519
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.