Vehicle report

2017 TIFFIN PHAETON

Service bulletins

6 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

MCD-009

Other

Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.

CSA-036

Service Bulletin/Repair Instructions

Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an engine control module calibration as well as confirm and/or install a new DEF header.

CSA-11

Service Bulletin/Repair Instructions

Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February 20, 2017 through November 18, 2021 that are equipped with a valve stem extension and stabilizer configured with a specific tire valve stem and wheel combination. Tiffin Motorhomes built motorhomes on these specific Freightliner chassis between April, 2017 through December 6, 2021. Certain chassis may have been built with the tire valve stem extension for the inner wheel contacting the outer wheel rim opening, potentially damaging the valve stem resulting in a loss of air pressure in the inner tire. A loss of air pressure in the inner tire on a motorhome with a single drive axle may overload the outer tire and increase the risk of a crash.

CSA-009

Service Bulletin/Repair Instructions

FCCC Motorhome Chassis Rear PDM’s FL-856

CSA-004

Service Bulletin/Repair Instructions

Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.

Letter to dealer

Service Bulletin/Repair Instructions

This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2017 Tiffin Phaeton Service Bulletins: 6 bulletins | CarFathom