Vehicle report

2018 TIFFIN PHAETON

Service bulletins

9 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

MCD-009

Other

Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.

CSA-036

Service Bulletin/Repair Instructions

Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an engine control module calibration as well as confirm and/or install a new DEF header.

CSA-11

Service Bulletin/Repair Instructions

Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February 20, 2017 through November 18, 2021 that are equipped with a valve stem extension and stabilizer configured with a specific tire valve stem and wheel combination. Tiffin Motorhomes built motorhomes on these specific Freightliner chassis between April, 2017 through December 6, 2021. Certain chassis may have been built with the tire valve stem extension for the inner wheel contacting the outer wheel rim opening, potentially damaging the valve stem resulting in a loss of air pressure in the inner tire. A loss of air pressure in the inner tire on a motorhome with a single drive axle may overload the outer tire and increase the risk of a crash.

CSA-009

Service Bulletin/Repair Instructions

FCCC Motorhome Chassis Rear PDM’s FL-856

CSA-004

Service Bulletin/Repair Instructions

Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.

TIFF 12-2019

Service Bulletin/Repair Instructions

There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.

SB-56

Service Bulletin/Repair Instructions

There is the possibility that the merge solenoid may not connect the chassis batteries to the house batteries when the engine is running. This would accur when the house battery voltage is too low. This could cause the house batteries not to charge while the engine is running and the house battery voltage is low. Tiffin included parts and work instructions for customer to take to our dealer or reputable service center of their choice free of charge to customer.

SB-57

Service Bulletin/Repair Instructions

There is the possibility that the inverter may stop charging the house batteries after one charging sequence even with the motorhome plugged into shore power. This could lead to the house batteries not charging while plugged into shore power. To repair this, the multiplex system program needs to have a programming update installed. Tiffin included parts and instructions needed to update the system by taking to our dealer or a reputable dealer of their choice free of charge to customer.

Letter to dealer

Service Bulletin/Repair Instructions

This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.