Vehicle report

2020 TOYOTA 4RUNNER

Service bulletins

121 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

T-SB-0002-25 Rev1

Service Bulletin/Repair Instructions

Some 2019 – 2024 model year 4Runner vehicles may exhibit an abnormal noise that may be described as cracking, clicking, or creaking from the driver and/or passenger front seat cushion track. This condition may occur when the front seat cushion track is at the rearmost position.

T-SB-0106-22 Rev2

Service Bulletin/Repair Instructions

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

T-SB-0001-26

Service Bulletin/Repair Instructions

Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

T-SB-0055-24 Rev2

Service Bulletin/Repair Instructions

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-SB-0058-23 Rev1

Service Campaign

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

T-TT-0780-25

Service Bulletin/Repair Instructions

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

T-SB-0002-25

Service Bulletin/Repair Instructions

Some 2019 – 2024 model year 4Runner vehicles may exhibit a cracking noise from the driver and/or passenger front seat cushion track. This condition may occur when the front seat cushion track is at the rearmost position.

T-SB-0035-24 Rev2

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24 Rev2

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev2

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0061-23 Rev2

Service Bulletin/Repair Instructions

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

T-SB-0062-23 Rev2

Service Bulletin/Repair Instructions

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

T-TT-0751-24 Rev1

Service Bulletin/Repair Instructions

Some customers have expressed concern that the wireless functions of their Key Fob stop working. Key Fob LEDs will not turn ON, but engine starts with key held up against start button. Key battery voltage is confirmed OK and no DTC/RoB is found. This condition may occur if customer places Key Fob near wireless charger while phone is charging. When the key battery is removed and reinstalled, the Key Fob begins to operate normally.

T-SB-0055-24 Rev1

Service Bulletin/Repair Instructions

Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

T-SB-0035-24 Rev1

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24 Rev1

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev1

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0055-24

Service Bulletin/Repair Instructions

Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-SB-0103-20 Rev1

Service Bulletin/Repair Instructions

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.

T-SB-0061-23 Rev1

Service Bulletin/Repair Instructions

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.

T-SB-0062-23 Rev1

Service Bulletin/Repair Instructions

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.

T-SB-0035-24

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.

T-SB-0039-24

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-PANT-2024-004-

Service Bulletin/Repair Instructions

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

TSB010622

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

TSB002620

Service Bulletin/Repair Instructions

TSB: All 2020 ? 2023 model year 4Runner, 2018 ? 2022 model year Sequoia, 2018 ? 2023 model year Tacoma, and 2018 ? 2021 model year Tundra vehicles are equipped with Pre-collision System (PCS) and Dynamic Radar Cruise Control (DRCC) as part of the Toyota Safety Sense (TSS) package. The PCS and DRCC systems are designed to help mitigate a potential collision and maintain a pre-determined traveling distance. It is recommended to disable the PCS and DRCC systems on vehicles that have been modified (ride height, oversized wheels/tires, brush bars, etc.) in a way that potentially disrupts the functionality of these systems. Vehicle owner?s written consent is required before performing the calibration to permanently disable the PCS and DRCC systems. Follow the Repair Procedure in this bulletin to disable the PCS and DRCC systems.

TSB007019

Service Bulletin/Repair Instructions

TSB: Some 2015 ? 2023 model year TRD Pro Edition 4Runner vehicles may exhibit an abnormal noise when in Reverse with the wheels at or near full lock due to interference between the tire and bumper and/or fender liner. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0070-19 Rev

Service Bulletin/Repair Instructions

TSB: Some 2015 ? 2023 model year TRD Pro Edition 4Runner vehicles may exhibit an abnormal noise when in Reverse with the wheels at or near full lock due to interference between the tire and bumper and/or fender liner. Follow the Repair Procedure in this bulletin to address this condition.

TSB005823

Service Bulletin/Repair Instructions

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

TSB003220

Service Bulletin/Repair Instructions

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

TTT073723

Service Bulletin/Repair Instructions

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.

T-SB-0057-18

Service Bulletin/Repair Instructions

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.

T-TT-0611-20 Rev

Service Bulletin/Repair Instructions

TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

T-SB-0106-22

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system

T-SB-0094-21 Rev

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

T-TT-0705-22 Rev

Service Bulletin/Repair Instructions

TT: If you see this condition, please create a TAS case and contact TAS for instruction prior to diagnosing or repairing of the vehicle. If it is a weekend or holiday, continue with diagnosis and repair. Please save all parts and/or details and contact TAS on the next available workday.

T-TT-0705-22

Service Bulletin/Repair Instructions

TT: If you see this condition, please create a TAS case and contact TAS for instruction prior to diagnosing or repairing of the vehicle. If it is a weekend or holiday, continue with diagnosis and repair. Please save all parts and/or details and contact TAS on the next available workday

TSB004321Rev2

Service Bulletin/Repair Instructions

TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. ?Difficult Hand Free operation. ?Abnormal Electronic Owner?s Manual operation. ?Music does not automatically resume when using Android Auto?. ?Cover art is not displayed. ?Vehicle position is not sent to Destination Assist server. ?System inoperative after using the return button when using voice recognition.

TSB001221Rev2

Service Bulletin/Repair Instructions

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

TSB009421Rev1

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process

TSB005122

Service Bulletin/Repair Instructions

TSB: Some 2019 ? 2021 model year 4Runner vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking. Follow the Repair Procedure in this bulletin to address this condition

TSB008521Rev2

Service Bulletin/Repair Instructions

OBSOLETE NOTICE May 25, 2022: This bulletin is now obsolete. Please see T-SB-0051-22

TTT069522

Service Bulletin/Repair Instructions

TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

TTT059920 Rev4

Service Bulletin/Repair Instructions

TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns

TTT063620

Service Bulletin/Repair Instructions

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

T-TT-0599-20 Rev

Service Bulletin/Repair Instructions

TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns

T-SB-0012-21 Rev

Service Bulletin/Repair Instructions

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

T-SB-0094-21

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

T-SB-0085-21 Rev

Service Bulletin/Repair Instructions

TSB: Some 2020 ? 2021 model year 4Runner vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0578-19 Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

T-SB-0085-21

Service Bulletin/Repair Instructions

TSB: Some 2020 ? 2021 model year 4Runner vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0663-21

Service Bulletin/Repair Instructions

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

T-SB-0079-21

Service Bulletin/Repair Instructions

TSB: Some 2019 ? 2020 model year 4Runner vehicles may exhibit a grease leak from the edge of the inboard joint boot of a front drive shaft where the clamp is located. This condition may appear in vehicles with less than 25,000 miles with no apparent damage to the boot. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0080-19 Rev

Service Bulletin/Repair Instructions

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

Toyota PRO21-UFR

Service Bulletin/Repair Instructions

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

T-SB-0025-21

Service Bulletin/Repair Instructions

TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Album art inoperative. ?Pause function intermittently inoperative in CD mode. ?Intermittent DTC B15FE present. ?Abnormal energy flow screen appearance on Hybrid models. ?Abnormal phone call operation during Apple CarPlay®. ??No Information? displayed in Information Screen. ?No audio after voice guidance in Android Auto. ?Abnormal charging scheduling operation on RAV4 Prime models. ?Abnormal XM operation when using Apple CarPlay®. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version.

Toyota Safety Re

Service Bulletin/Repair Instructions

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

T-TT-0636-20 Rev

Service Bulletin/Repair Instructions

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

T-SB-0012-21

Service Bulletin/Repair Instructions

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0032-20 Rev

Service Bulletin/Repair Instructions

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

T-SB-0066-20 Rev

Service Bulletin/Repair Instructions

TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1060) or Premium Audio (version 1060) or earlier may exhibit the following concern: ?Distorted screen when using Apple CarPlay® while making a hands-free phone call. Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. ?Difficult Hand Free operation. ?Abnormal Electronic Owner?s Manual operation ?Music does not automatically resume when using Android Auto?. ?Cover a. rt is not displayed. ?Vehicle position is not sent to Destination Assist server. ?System inoperative after using the return button when using voice recognition Some 2020 model year vehicles equipped with Audio Plus (version 1035) or Premium Audio (version 1035) or earlier may exhibit one or both of the following conditions: ?Abnormal screen play while using Apple CarPlay® (primarily during phone calls). ?Poor sound quality during phone calls while using Apple CarPlay®. Some 2020 model year vehicles equipped with Audio Plus (version 1047) or Premium Audio (version 1047) or earlier may exhibit one or more of the following conditions: ?USB audio does not resume after ignition cycle. ?Intermittent rebooting. ?Bluetooth disconnecting during a phone call when using Apple CarPlay®. ?Intermittent screen freezing. ?Navigation intermittently will not boot up. ?Home Screen Audio widget is blank after a Destination Assist call. ?Song, artist, or album data missing. ?Abnormal clock operation. ?Apple CarPlay® intermittently inoperative. ?Radio takes a long time to boot up. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software

T-SB-0026-20 Rev

Service Bulletin/Repair Instructions

TSB: All 2018 ? 2021 model year Sequoia, Tacoma, and Tundra and 2020 ? 2021 model year 4Runner vehicles are equipped with Pre-collision System (PCS) and Dynamic Radar Cruise Control (DRCC) as part of the Toyota Safety Sense (TSS) package. The PCS and DRCC systems are designed to help mitigate a potential collision and maintain a pre-determined traveling distance. It is recommended to disable the PCS and DRCC systems on vehicles that have been modified (ride height, oversized wheels/tires, brush bars, etc.) in a way that potentially disrupts the functionality of these systems. Vehicle owner?s written consent is required before performing the calibration to permanently disable the PCS and DRCC systems. Follow the Repair Procedure in this bulletin to disable the PCS and DRCC systems.

T-TT-0636-20

Service Bulletin/Repair Instructions

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

T-SB-0047-19 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE December 11, 2020: This bulletin is now obsolete. Please see T-SB-0119-20.

T-TT-0634-20

Service Bulletin/Repair Instructions

TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document.

T-TT-0628-20

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to be blocked/clogged.

T-SB-0049-20 Rev

Service Bulletin/Repair Instructions

TSB: Some 2014 ? 2020 model year 4Runner vehicles may exhibit a gap due to disengagement of the front bumper cover clips and the fender retainer near the headlamp assembly. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0103-20

Service Bulletin/Repair Instructions

TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Toyota vehicles.

T-SB-0158-18 Rev

Service Bulletin/Repair Instructions

2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.

T-SB-0094-20

Service Bulletin/Repair Instructions

TSB: Some 2019 ? 2020 model year TRD Pro Edition 4Runner vehicles may exhibit a knocking noise when driving at low speeds over uneven road surfaces (small bumps and dips) in cold conditions. The noise is noticeable in cold temperatures (less than 40?F) and diminishes as temperatures increase. The TRD Pro shock absorbers have been improve noise performance. Follow the Repair Procedure in this bulletin to address the condition.

T-SB-0073-19 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE July 31, 2020: This bulletin is no longer applicable and is now obsolete.

T-TT-0468-17 Rev

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to be blocked/clogged.

T-TT-0553-19 Rev

Service Bulletin/Repair Instructions

TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker

T-TT-0615-20 Rev

Service Bulletin/Repair Instructions

TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

T-TT-0602-20 Rev

Service Bulletin/Repair Instructions

TT: Some 2019-2020 model year 4Runner SR5 and TRD Off Road grade models with Dunlop Grandtrek AT20 P265/70R17 tires may experience vibration (flutter) in the steering wheel when driving at highway speeds 55 mph and above.

T-SB-0049-20

Service Bulletin/Repair Instructions

TSB: Some 2014 - 2020 model year 4Runner vehicles may exhibit a gap due to disengagement of the front bumper cover clips and the fender retainer near the headlamp assembly. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0611-20

Service Bulletin/Repair Instructions

TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

T-TT-0516-18_Rev

Service Bulletin/Repair Instructions

TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

T-TT-0606-20

Service Bulletin/Repair Instructions

TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in T-SB-0009-19 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.

T-SB-0032-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

T-SB-0161-19_Rev

Service Bulletin/Repair Instructions

Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF ?Limited phone book grammar ?Difficult Hand Free operation ?Abnormal Electronic Owner?s Manual operation ?Music does not automatically resume when using Android Auto? ?Cover art is not displayed ?Vehicle position isn?t sent to Destination Assist server ?System inoperative after using the return button when using voice recognition Some 2020 model year vehicles equipped with Audio Plus (version 1035) or Premium Audio (version 1035) or earlier may exhibit one or both of the following conditions: ?Abnormal screen play while using Apple CarPlay® (primarily during phone calls) ?Poor sound quality during phone calls while using Apple CarPlay® Some 2020 model year vehicles equipped with Audio Plus (version 1047) or Premium Audio (version 1047) or earlier may exhibit one or more of the following conditions: ?USB audio does not resume after ignition cycle ?Intermittent rebooting ?Bluetooth disconnecting during a phone call when using Apple CarPlay® ?Intermittent screen freezing ?Navigation intermittently will not boot up ?Home Screen Audio widget is blank after a Destination Assist call ?Song, artist, or album data missing ?Abnormal clock operation ?Apple CarPlay® intermittently inoperative ?Radio takes a long time to boot up A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

T-SB-0026-20

Service Bulletin/Repair Instructions

TSB: All 2018 ? 2021 model year Sequoia, Tacoma, and Tundra vehicles and All 2020 ? 2021 model year 4Runner vehicles are equipped with Pre-collision System (PCS) and Dynamic Radar Cruise Control (DRCC) as part of the Toyota Safety Sense (TSS) package. The PCS and DRCC systems are designed to help mitigate a potential collision and maintain a pre-determined traveling distance. It is recommended to disable the PCS and DRCC systems on vehicles that have been modified (ride height, oversized wheels/tires, brush bars, etc.) in a way that potentially disrupts the functionality of these systems. Vehicle owner?s written consent is required before performing the calibration to permanently disable the PCS and DRCC systems. Follow the Repair Procedure in this bulletin to disable the PCS and DRCC systems.

T-SB-0009-19_Rev

Service Bulletin/Repair Instructions

TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

T-TT-0602-20

Service Bulletin/Repair Instructions

TT: Some 2019-2020 model year 4Runner SR5 and TRD Off Road grade models with Dunlop Grandtrek AT20 P265/70R17 tires may experience vibration (flutter) in the steering wheel when driving at highway speeds 55 mph and above.

T-SB-0008-19_Rev

Service Bulletin/Repair Instructions

TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates.

T-TT-0575-19_Rev

Service Bulletin/Repair Instructions

TT: Some new vehicles may experience the SOS/Telematics functions inoperative during Pre-Delivery Inspection or after replacement. The following procedure outlines the process to activate the DCM with the cellular network.

T-TT-0588-19_Rev

Service Bulletin/Repair Instructions

TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS or after replacement due to DCM activation issues. If there are no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console determine if the vehicle is in shipping mode. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as ?Shipping?, continue to the Shipping Mode recommendations below, and do not create a TAS case.

GST-TSB-20-001

Service Bulletin/Repair Instructions

This Technical Service Bulletin provides procedures to inspect and repair certain model year 2020 Toyota 4Runner vehicles equipped with GST installed wheels that are part of its Blackout Package which may exhibit an abnormal noise when in Reverse with the wheels at or near full lock due to interference between the tire and bumper and/or fender liner. The non-Toyota wheel accessory was installed as a Gulf States Toyota installed option.

T-SB-0109-19_Rev

Service Bulletin/Repair Instructions

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: - Careful inspection for paint chips/scratches and body dents/dings. - Proper operation of electrical accessories. - Interior cleanliness. - Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2020 model year 4Runner. Some check points have been added, expanded, or clarified.

Safety Recall an

Service Bulletin/Repair Instructions

Safety Recall and Service Campaign - Technician Certification Requirements

T-TT-0594-20_Rev

Service Bulletin/Repair Instructions

TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.

T-SB-0013-20

Service Bulletin/Repair Instructions

TSB: To prevent paint damage during transportation, the roof rack leg covers are kept inside the vehicle so that the Rapgard? protective film can remain in place on the roof panel. Install roof rack leg covers on all vehicles according to the procedure outlined in this bulletin during Pre-Delivery Service (PDS).

T-TT-0598-20

Service Bulletin/Repair Instructions

TT: Some vehicles may experience a ?New software is not compatible with the system.? Pop-up while performing T-SB-0003-20 during the head unit software installation process

T-TT-0597-20

Service Bulletin/Repair Instructions

TT: Some 2014-2020 model year 4Runner vehicles may experience the ABS Light ON with DTC C0226, C0236, C0246 and C0256 stored current in the ABS system.

T-TT-0593-20_Rev

Service Bulletin/Repair Instructions

TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacement of parts, please refer to the procedure below.

T-SB-0008-20

Service Bulletin/Repair Instructions

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.

T-SB-0007-19_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE January 24, 2020 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, no more than 48 hours before to customer delivery.

T-TT-0520-19_Rev

Service Bulletin/Repair Instructions

TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

T-TT-0594-20

Service Bulletin/Repair Instructions

TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.

T-TT-0588-19

Service Bulletin/Repair Instructions

TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS due to DCM activation issues. This condition is characterized by no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as ?Shipping?, continue to the recommendations below, and do not create a TAS case.

T-TT-0593-20

Service Bulletin/Repair Instructions

TT: Some customers may experience the Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacement of parts, please refer to the procedure below.

T-SB-0047-19_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE December 13, 2019 Rev1: ? Applicability has been updated to include several 2020 model year Toyota vehicles. ? The Required Tools & Equipment section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 3). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

T-SB-0161-19

Service Bulletin/Repair Instructions

TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ? Barge in function defaulted to ?OFF? ? Limited phone book grammar ? Difficult Hand Free operation ? Abnormal Electronic Owner?s Manual operation ? Music doesn?t automatically resume when using Android Auto ? Cover art isn?t displayed ?Vehicle position isn?t sent to Destination Assist server ? System inoperative after using the return button when using voice recognition A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

T-TT-0442-17_Rev

Service Bulletin/Repair Instructions

TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

T-SB-0157-19

Service Bulletin/Repair Instructions

TSB: Some 2017 ? 2020 model year 4Runner vehicles equipped with JBL® audio may exhibit poor sound quality coming from the dash speakers or static/feedback heard by the incoming caller. Updated speakers are available to address this condition. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0578-19

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

T-TT-0575-19

Service Bulletin/Repair Instructions

TT: Some new vehicles may experience the SOS/Telematics functions inoperative during Pre-Delivery Inspection or after replacement. The following procedure outlines the process to activate the DCM with the cellular network. To begin the process below, move the vehicle to an area with cell reception.

T-SB-0109-19

Service Bulletin/Repair Instructions

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories. ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and always have been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 10 of ?Final Inspection and Cleaning.?) A PDS Check Sheet has been developed for the 2020 model year 4Runner. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

T-TT-0553-19

Service Bulletin/Repair Instructions

TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker

T-SB-0158-18-Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE July 03, 2019 Rev1: ? Applicability has been updated to include 2020 model year Supra vehicles. ? The Hook and Loop Style section has been added. Any previous printed versions of this bulletin should be discarded. 2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference. CAUTION ? ALWAYS verify the floor mat is designed specifically for the model and model year it is being installed in. ? ONLY use floor mats that can be secured using the retainers. ALL OEM Toyota floor mats are specifically designed to fit correctly and be secured using the retainers. ? Make sure the floor mat is properly placed on the vehicle carpet and secured with the retainers. If the driver side floor mat is NOT properly placed and secured, it could slip and interfere with the movement of the pedals during driving and may cause an accident. ? Verify the operation of the accelerator, brake, and clutch (if equipped) pedals and clearance to the mat. ? NEVER install more than one floor mat at a time in the driver?s seating position. ? If applicable, ANY secondary set of floor mats (based upon customer preference, such as the all-weather floor mats or other floor mats) MUST be placed in the trunk with ALL the packaging material intact. Do NOT install the secondary mat on top of the primary floor mat already installed in the driver?s seating position.

T-SB-0134-16-Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit

T-SB-0073-19

Service Bulletin/Repair Instructions

TSB: TMNA Accessory Sales and Marketing has developed a Toyota paint protection film (PPF) decal (treated with a specially developed light adhesive) for 2019 ? 2020 model year Toyota vehicles. The decal comes in two sizes (2.8 in. x 8 in. and 4 in. x 8 in.) for small and large hoods and will be applied to the top of PPF for all series at TLS accessory installation facilities. The decal is intended to stay affixed to the film until delivery detail/wash. Just before customer delivery, follow the procedure in this Service Bulletin to remove the decal and any residue left by the adhesive.

T-SB-0070-19

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0009-15. ? Applicability has been updated to include 2019 and 2020 model year 4Runner vehicles. Service Bulletin No. T-SB-0009-15 is obsolete and any printed versions should be discarded. Some 2015 ? 2020 model year TRD Pro Edition 4Runner vehicles may exhibit an abnormal noise when in Reverse with the wheels at or near full lock due to interference between the tire and bumper and/or fender liner. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0549-19

Service Bulletin/Repair Instructions

TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.

T-TT-0468-17-Rev

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to be blocked/clogged.

TSB-0009-19

Service Bulletin/Repair Instructions

TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

T-SB-0007-19

Service Bulletin/Repair Instructions

TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, within 48 hours of delivery to customers.

T-SB-0002-19

Service Bulletin/Repair Instructions

TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.

T-PG007-01

Service Bulletin/Repair Instructions

Replacement vin plates.

T-PG002-91

Service Bulletin/Repair Instructions

Product general information.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2020 Toyota 4runner Service Bulletins: 121 bulletins | CarFathom