Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
T-SB-0058-23 Rev1
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
T-SB-0107-20 Rev2
OBSOLETE NOTICE February 11, 2025: This bulletin is now obsolete. Please see T-SB-0021-25.
T-SB-0013-24 Rev1
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
T-SB-0021-25
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.
T-SB-0011-25
When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key.
T-SB-0111-20 Rev2
OBSOLETE NOTICE January 23, 2025: This bulletin is now obsolete. Please see T-SB-0011-25.
T-SB-0034-23 Rev2
OBSOLETE NOTICE December 06, 2024: This bulletin is now obsolete. Please see T-SB-0110-24.
T-SB-0035-24 Rev2
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
T-SB-0038-24 Rev2
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
T-SB-0039-24 Rev2
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
T-SB-0061-23 Rev2
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
T-SB-0062-23 Rev2
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
T-SB-0110-24
A head unit software update is now available for 2022 – 2023 model year GR86 vehicles equipped with Toyota Multimedia software version 10 or earlier. The software can be updated to version 11 with a USB update. This software update addresses following items: •Display screen blank (does not affect the backup camera).•Head unit rebooting (does not affect the backup camera).•Sirius XM® radio inoperative. •Bluetooth® disconnects and does not reconnect automatically.•Scroll bar inoperative even when vehicle is stopped.•Phone screen setting reset after ignition cycle.•Radio and/or media buttons won’t change the display screen.•A “Please go to your retailer to update the Gracenote® Database” message appears unexpectedly.•Apple CarPlay® enhancements.•Android Auto™ enhancements.•“Software update setup is initializing” appears during USB update and does not go away.•Touch screen inoperative.•Unable to switch audio source.•Radio sound inoperative.•Radio presets reset.•Sirius XM® radio enhancements.•USB audio enhancements.•Phonebook contact name order incorrect.•Text message audible playback stops.•Navigation voice guidance stops.•Unable to make phone call with phone icon in messages tab.•HD radio enhancements.•CD player does not eject CD.•OTA (Over the Air) and USB software update enhancements.•A head unit software update is now available for 2022 – 2023 model year GR86 vehicles equipped with Toyota Multimedia software version 11 or earlier. The software can be updated to version 12 by OTA or USB update.•This OTA software update addresses following items:•Display screen reboots (Does not affect the backup camera display).•No sound from head unit audio.•Pop-up messages stuck on Apple CarPlay® Screen (Does not affect the backup camera display)•Volume knob inoperative during Android Auto™.•Media button inoperative.•Radio station preset selection inoperative.•Sirius XM® satellite radio sound inoperative after phone call ends.•Incorrect song description.•“Are you sure you want to activate this profile?” message appears on display screen even if using the last paired phone.•Messages screen shows dates as 1/1/0.•USB audio cover art does not update.•Sirius XM® satellite radio channel name missing.•USB audio goes to next folder before the previous one ends.•Voice command to play specific artist or album plays previously played USB audio song instead.•Voice command to play specific artist via USB audio only plays the first album.•Maintenance date shows a hyphen instead of a date.•Software update confirmation screen does not appear. •This USB software update addresses the items above, plus:•No audio plays, only abnormal noise is heard from the speakers.•PCS activation banner stays on radio display screen after PCS event (Does not affect the backup camera display).•A head unit software update is now available for 2022 – 2024 model year GR86 vehicles equipped with Toyota Multimedia software version 12 or earlier. The software can be updated to version 13 by OTA or USB update.•This OTA software update addresses following items:•Head unit rebooting (Does not affect the backup camera display).•Display screen blank (Does not affect the backup camera display).•Touch screen inoperative.•No audio.•CarPlay® inoperative.•CarPlay® disconnects.•“Feature is not available” message appears with iPhones on iOS 16.4 or later.•Microphone inoperative during CarPlay® phone calls.•Android Auto™ inoperative.•Music plays from Android device instead of Android Auto™ vehicle speakers.•Bluetooth® system enhancements.•Failed Bluetooth® and Android Auto™ connections don’t automatically reconnect.•Display screen reaction slow during Bluetooth® audio (Does not affect the backup camera display).•Radio presets clear.•Sirius XM® satellite radio enhancements.•Hands-free call audio volume at zero.•Phonebook transfer inoperative.•USB audio system enhancements.•“Please wait a minute” message prevents hands-free call from starting via voice recognition.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.