Vehicle report

2013 TOYOTA COROLLA MATRIX

Service bulletins

20 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

T-SB-0038-24

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.

T-PANT-2024-004-

Service Bulletin/Repair Instructions

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

TSB005823

Service Bulletin/Repair Instructions

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

Toyota Safety Re

Service Bulletin/Repair Instructions

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

ZE7-Toyota POL14

Service Bulletin/Repair Instructions

Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.

ZE7 Phase 2 POL1

Service Bulletin/Repair Instructions

Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.

ZE7_Warranty Pol

Service Bulletin/Repair Instructions

Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.

Safety Recall an

Service Bulletin/Repair Instructions

Update on Technician Certification Requirements.

Po-14-12l

Service Bulletin/Repair Instructions

Warranty Policy Bulletin (POL14-12): Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.

WPB (POL 14-12)_

Service Bulletin/Repair Instructions

WPB: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.

ZE7_Service Cons

Service Bulletin/Repair Instructions

Warranty Enhancement: BACKGROUND As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007- 2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine.

ZE7_Warranty Enh

Service Bulletin/Repair Instructions

EC: Currently the Reair Kit for RAV4 Vehicles PN: 04004-11828 is missing exhaust gasket 90917-06078 at this time to supplement this kit contents. The warranty system has been modified to accept this additional required part.

ZE7_WEP_Customer

Service Bulletin/Repair Instructions

DD: Toyota has updated the Customer Handling Reference Guide to include the expansion vehicles; please refer to TIS for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided FAQ to respond to customer inquiries. Laminated hard copies of the updated guide will be sent to your dealership service manager in the near future.

ZE7_WEP_Dealer L

Service Bulletin/Repair Instructions

DL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. Eligibility for part replacement under this Warranty Enhancement Program is dependent on a Toyota dealer performed engine oil consumption test in accordance with T-SB-00158-14(Toyota) and S-SB-0031-14 (Scion).

ZE7_WEP_Region L

Service Bulletin/Repair Instructions

RL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. Eligibility for part replacement under this Warranty Enhancement Program is dependent on a Toyota dealer performed engine oil consumption test in accordance with T-SB-00158-14(Toyota) and S-SB-0031-14 (Scion).

ZE7_Dealer Daily

Service Bulletin/Repair Instructions

DD: Toyota has updated the Customer Handling Reference Guide to include the expansion vehicles; please refer to TIS for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided FAQ to respond to customer inquiries. Laminated hard copies of the updated guide will be sent to your dealership service manager in the near future.

ZE7_WEP_Warranty

Service Bulletin/Repair Instructions

WPB: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This Warranty Enhancement Program will be launched in two phases due to current part production capacity limitations. Initially, Toyota will inform owners that they may seek reimbursement consideration for previous repairs to address excessive oil consumption. Additionally, owners will be advised that if they believe their vehicle has excessive engine oil consumption, they can contact an authorized Toyota dealer to have the engine oil consumption test performed to determine if they will be eligible for future part replacement once sufficient parts are available. Once sufficient parts are produced, Toyota will send a second owner notification letter to customers informing them they may seek part replacement if their vehicle has excessive engine oil consumption.

ZE7_Part Status

Service Bulletin/Repair Instructions

Electronic Communication: BACKGROUND As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007- 2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine.

T-PG007-01

Service Bulletin/Repair Instructions

Replacement vin plates.

T-PG002-91

Service Bulletin/Repair Instructions

Product general information.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.