Vehicle report

2014 TOYOTA HIGHLANDER HYBRID

Service bulletins

138 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

T-SB-0009-26

Service Bulletin/Repair Instructions

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

T-SB-0119-15 Rev2

Service Bulletin/Repair Instructions

OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.

T-SB-0055-24 Rev2

Service Bulletin/Repair Instructions

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-SB-0058-23 Rev1

Service Campaign

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

T-SB-0035-24 Rev2

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24 Rev2

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev2

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0061-23 Rev2

Service Bulletin/Repair Instructions

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

T-SB-0062-23 Rev2

Service Bulletin/Repair Instructions

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

24TE01

Service Campaign

This Customer Support Program provides coverage as it applies to Brake Booster and Brake Booster Pump Assemblies on Certain 2014-2016 Model Year Highlander HV and certain 2017 Model Year Prius V Vehicles. The specific condition covered by this program is related to certain internal malfunctions of the Brake Booster Assembly. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1253 or C1256 will be stored in the vehicles memory to be used as verification. If the condition is verified, the vehicle will be repaired with new Brake Booster and Brake Booster Pump Assemblies under the terms of this Customer Support Program. • The Primary Coverage will be offered until March 31, 2025, regardless of mileage. • After the Primary Coverage, the Secondary Coverage is applicable for 10 years or 150,000 miles from the date of first use, whichever comes first. This coverage is for work performed at an authorized Toyota dealer only. It is subject to the same terms and conditions set forth in the New Vehicle Limited Warranty Section of the Owner’s Warranty Information booklet. For example, damage from abuse, an accident, theft and/or vandalism is not covered.

T-SB-0055-24 Rev1

Service Bulletin/Repair Instructions

Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

T-SB-0035-24 Rev1

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24 Rev1

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev1

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0055-24

Service Bulletin/Repair Instructions

Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-SB-0103-20 Rev1

Service Bulletin/Repair Instructions

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.

T-SB-0061-23 Rev1

Service Bulletin/Repair Instructions

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.

T-SB-0062-23 Rev1

Service Bulletin/Repair Instructions

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.

T-SB-0035-24

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.

T-SB-0039-24

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-PANT-2024-004-

Service Bulletin/Repair Instructions

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

24LE01

Service Bulletin/Repair Instructions

DP: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

24LE01a

Service Bulletin/Repair Instructions

RL: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2014-2016 model year Highlander HV vehicles and certain 2015-2017 Prius C vehicles. In these reports, customers have noted various brake system related warning lamps are illuminated.

TSB000924

Service Bulletin/Repair Instructions

TSB: Some 2014 ? 2016 model year Highlander Hybrid vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs): C1391, C1252, C1256, and/or C1253 will be stored in the vehicle memory to be used as verification. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0043-14

Service Bulletin/Repair Instructions

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.

TSB005823

Service Bulletin/Repair Instructions

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

Z2G_Dealer_Lette

Service Bulletin/Repair Instructions

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

Z3G_Dealer_Lette

Service Bulletin/Repair Instructions

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKG_Dealer_Lette

Service Bulletin/Repair Instructions

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

TSB001221Rev2

Service Bulletin/Repair Instructions

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

T-SB-0119-15 Rev

Service Bulletin/Repair Instructions

TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger

TSB009421Rev1

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process

Support Program

Service Bulletin/Repair Instructions

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

ZKG_Dealer_Daily

Service Bulletin/Repair Instructions

DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and Highlander Hybrid vehicles to this Customer Support Program

ZKG_Paint_Repair

Service Bulletin/Repair Instructions

CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart

T-SB-0094-21

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

T-SB-0088-21

Service Bulletin/Repair Instructions

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

T-TT-0578-19 Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

Toyota PRO21-UFR

Service Bulletin/Repair Instructions

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

Toyota Safety Re

Service Bulletin/Repair Instructions

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

T-SB-0033-14-Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete. Please see T-SB-0080-19.

T-SB-0080-19

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

T-SB-0134-16-Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit

T-TT-0442-17_Rev

Service Bulletin/Repair Instructions

TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

T-TT-0414-16-Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

T-TT-0528-19

Service Bulletin/Repair Instructions

TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue.

T-SB-0044-16_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Introduction and Repair Procedure sections have been updated. March 7, 2017 Rev1: * Applicability has been updated to include 2017 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0211-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0016-16. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0016-16 is obsolete and any printed versions should be discarded. Some 2014 ? 2019 model year Highlander and Highlander Hybrid vehicles may exhibit a squeak noise from the rear suspension. This condition may be more noticeable in colder ambient temperatures and may occur when traveling over uneven roads or when the vehicle comes to a complete stop. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0127-18

Service Bulletin/Repair Instructions

TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0496-18

Service Bulletin/Repair Instructions

TT: Vehicles may experience a MIL ON condition exhibiting codes P314A and/or P0C73 with evidence of water (corrosion) at the A9 inverter water pump connector. This condition may be caused by vehicles being equipped with an aftermarket windshield assembly with a poorly sealed or damaged deicer harness. Water can enter in through deicer harness, wick down to the common shared ground junction A72 and then wick from the A72 ground connector to inverter water pump connecter.

T-SB-0304-17_Rev

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. REVISION NOTICE January 11, 2018 ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.

T-SB-0162-13_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? The Repair Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, 2012 ? 2017 Camry HV, Prius C and Prius V, and 2016 ? 2017 RAV4 HV model year vehicles used under certain severe operating conditions may exhibit an excessive buildup of dust, lint, or other debris in the HV battery cooling fan, which can reduce the efficiency of the HV battery cooling system. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0134-16_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.

T-SB-0304-17

Service Bulletin/Repair Instructions

TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.

T-SB-0207-17

Service Bulletin/Repair Instructions

TSB: Some North American produced RAV4, Highlander, Highlander HV, and Sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Upon closer inspection it may be noticed that the Seat Track Adjusting Handle has become disengaged from the locking levers. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin.

T-SB-0023-16 REV

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE AUGUST 3, 2016 REV1: WARRANTY INFORMATION SECTION HAS BEEN UPDATED WITH A NEW OP CODE. SUPERSESSION NOTICE THE INFORMATION CONTAINED IN THIS BULLETIN SUPERSEDES SB NO. T-SB-0027-15. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED.SOME 2014 – 2015 MODEL YEAR HIGHLANDER AND HIGHLANDER HV VEHICLES MAY EXHIBIT A CONDITION IN WHICH THE POWER BACK DOOR IS INOPERATIVE OR STOPS DURING OPERATION. IN SOME CASES THIS CONDITION MAY BE ASSOCIATED WITH COLD WEATHER. FOLLOW THE REPAIR PROCEDURE IN THIS BULLETIN TO ADDRESS THIS CONDITION. REVISION NOTICE AUGUST 3, 2016 REV1: WARRANTY INFORMATION SECTION HAS BEEN UPDATED WITH A NEW OP CODE. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED.

T-SB-0023-16 Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE August 3, 2016 Rev1: Warranty Information section has been updated with a NEW OP Code. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0027-15. Any previous printed versions of this bulletin should be discarded. Some 2014 - 2015 model year Highlander and Highlander HV vehicles may exhibit a condition in which the Power Back Door is inoperative or stops during operation. In some cases this condition may be associated with cold weather. Follow the Repair Procedure in this bulletin to address this condition. REVISION NOTICE August 3, 2016 Rev1: Warranty Information section has been updated with a NEW OP Code. Any previous printed versions of this bulletin should be discarded.

Safety Recall an

Service Bulletin/Repair Instructions

Update on Technician Certification Requirements.

T-SB-0198-11 REV

Service Bulletin/Repair Instructions

TSB: FOR VEHICLES THAT ARE USED UNDER CERTAIN SEVERE OPERATING CONDITIONS, THE HV BATTERY COOLING FAN MAY EXPERIENCE AN EXCESSIVE BUILDUP OF DUST, LINT, OR OTHER DEBRIS THAT CAN REDUCE THE EFFICIENCY OF THE HV BATTERY COOLING SYSTEM. HV BATTERY COOLING FAN MAINTENANCE AND CLEANING SHOULD BE PERFORMED TO ADDRESS THIS CONDITION.

T-TT-0399-16

Service Bulletin/Repair Instructions

TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.

T-SB-0044-16

Service Bulletin/Repair Instructions

TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

T-SB-0035-16

Service Bulletin/Repair Instructions

TSB: SOME 2014 MODEL YEAR APPLICABLE VEHICLES EQUIPPED WITH ENTUNE™ AUDIO (VERSION 010169) / ENTUNE™ AUDIO PLUS (VERSION 010171) / ENTUNE™ PREMIUM AUDIO (VERSION 010185) MAY EXHIBIT ONE OR MORE OF THE FOLLOWING CONDITIONS.

T-SB-0160-14 OBS

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0035-16.

T-SB-0160-14 Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE: This bulletin is now obsolete. Please see T-SB-0035-16.

T-TT-0395-16

Service Bulletin/Repair Instructions

TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.

T-SB-0023-16

Service Bulletin/Repair Instructions

TSB: Some 2014 ? 2015 model year Highlander and Highlander HV vehicles may exhibit a condition in which the Power Back Door is inoperative or stops during operation. In some cases this condition may be associated with cold weather. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0327-15 Rev

Service Bulletin/Repair Instructions

TT: Some vehicles may exhibit a condition in which the front corner mounting point of the side shield would separate from the lower frame assembly. The condition may occur when the customer enters or exits the vehicle and significant downward pressure is placed directly on the seat cushion shield. This condition could also potentially show a significant gap at the top of the shield to the cushion, or a complete seperation from either the front or rear retainer/engagement points.

T-TT-0339-15

Service Bulletin/Repair Instructions

TT: Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software. Please try again later." If the following screen is seen, follow the directions below.

T-TT-0374-15

Service Bulletin/Repair Instructions

TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

T-TT-0374-15 REV

Service Bulletin/Repair Instructions

TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY.

T-SB-0016-16

Service Bulletin/Repair Instructions

TSB: Some 2014 model year Highlander and Highlander HV vehicles may exhibit an abnormal noise, like a ?squeak/squawk/groan? type noise, from the rear suspension when traveling over uneven roads. This may be more pronounced in colder ambient temperatures. The abnormal noise may be caused by a Rear Trailing Arm bushing. An updated Rear Trailing Arm Assembly is available. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0385-16

Service Bulletin/Repair Instructions

Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.

T-TT-0381-16

Service Bulletin/Repair Instructions

TECH TIP: SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY PROGRAMMING HOMELINK.

T-TT-0322-15 REV

Service Bulletin/Repair Instructions

TECH TIP: SOME VEHICLES MAY EXPERIENCE A CONDITION IN WHICH THE DRAIN HOSES FOR THE SUNROOF/MOONROOF ASSEMBLY BECOME KINKED, OR PINCHED. THIS MAY CAUSE WATER LEAKS INTO THE CABIN FROM THE HOUSING ASSEMBLY DRIP TRAYS, OR THE CUSTOMER MAY NOTE WATER STAINS ON THE HEADLINER ASSEMBLY.

T-TT-0375-15

Service Bulletin/Repair Instructions

TT: FOR CUSTOMER CONCERNS OF NO OR POOR OUTGOING SOUND FROM THE BLUETOOTH SYSTEMS THERE ARE DIAGNOSTICS IN THE REPAIR MANUAL WHICH CAN BE PERFORMED TO DIAGNOSE THE CONDITION.

T-SB-0119-15

Service Bulletin/Repair Instructions

TSB: THIS BULLETIN INCLUDES BASIC PROCEDURES FOR PERFORMING A RESCUE CHARGE ON NI-MH HIGH VOLTAGE (HV) BATTERIES. THIS BULLETIN SHOULD BE USED IN CONJUNCTION WITH THE REPAIR MANUAL WHILE PERFORMING RESCUE CHARGE. THE GRX-5100 SHOULD BE USED WHEREVER THE REPAIR MANUAL REFERENCES THE TOYOTA HYBRID SYSTEM (THS) CHARGER.

T-TT-0377-15

Service Bulletin/Repair Instructions

TT: SOME CUSTOMERS MAY EXPERIENCE POOR OUTGOING BLUETOOTH SOUND QUALITY, THIS CAN OCCUR FOR VARIOUS REASONS. CURRENT MULTIMEDIA SYSTEMS ARE DESIGNED WITH THE ABILITY TO ADJUST BLUETOOTH SOUND QUALITY TO COMPENSATE FOR ECHO OR EXCESSIVE BACKGROUND NOISE.

T-TT-0315-14

Service Bulletin/Repair Instructions

TT: Chrometec (plastic clad) wheels are being damaged during mounting and dismounting of tires. Refer to photos below for identifying plastic and aluminum portions of wheel:

T-SB-0005-13 REV

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE NOVEMBER 2, 2015: THIS BULLETIN IS NOW OBSOLETE. PLEASE SEE T-SB-0101-15

T-SB-0005-13 Rev

Service Bulletin/Repair Instructions

TSB: Obsolete Notice November 2, 2015: This bulletin is now obsolete. Please see T-SB-0101-15

T-TT-0234-13 REV

Service Bulletin/Repair Instructions

TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY.

TTT-0234-13 Rev6

Service Bulletin/Repair Instructions

TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

T-TT-0344-15 REV

Service Bulletin/Repair Instructions

TT: IPHONE TEXT MESSAGES DO NOT APPEAR ON MULTIMEDIA DIS[PLAY.

T-TT-0360-15

Service Bulletin/Repair Instructions

TT: CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE. THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. THE CUSTOMER MAY COMPLAIN OF THE FOLLOWING ISSUES: WHEN RECEIVING TWO INCOMING CALLS SIMULTANEOUSLY, BOTH CALLS ARE ENDED AUTOMATICALLY. ITUNES RADIO APP DOES NOT PLAY VIA BLUETOOTH AUDIO. PODCAST AND AUDIOBOOK MEDIA PLAYBACK IS INOPERATIVE VIA BLUETOOTH AUDIO.

T-TT-0357-15

Service Bulletin/Repair Instructions

TT: Spare Tire Carrier will bind/seize when lowering or raising spare tire or cable will not fully extend when attempting to lower spare tire, therefore making it difficult to remove from the cable.

T-SB-0050-15

Service Bulletin/Repair Instructions

TSB: Some 2011 - 2015 model year Highlander HV vehicles may exhibit a condition of MIL "ON" with DTC(s) P2111 and/or P0A0F after a cold soak. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0047-15

Service Bulletin/Repair Instructions

TSB: Some 2014 - 2015 model year Highlander/Highlander HV vehicles may exhibit a condition in which the panoramic sunroof seal is bulging, not sitting properly, torn, has water or air leaks into the vehicle cabin, has poor appearance, or is tucking in any corner. This condition can also be exhibited during the function of the panoramic sunroof, in which the seal may tear or separate from the housing. Follow the procedures in this bulletin to address these conditions.

T-SB-0043-14 Rev

Service Bulletin/Repair Instructions

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.

T-TT-0344-15

Service Bulletin/Repair Instructions

TT: iPhone text messages do not appear on multimedia display.

T-SB-0027-15

Service Bulletin/Repair Instructions

TSB: Some 2014 - 2015 model year Highlander vehicles may exhibit a condition in which the power back door starts to open or close normally, then intermittently stops and beeps twice. In most cases no current DTC is present, but DTC B2226 or B2227 (PBD Unit Pulse Sensor LH/RH Circuit) may be in history. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0025-15

Service Bulletin/Repair Instructions

TSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

T-SB-0083-13 Rev

Service Bulletin/Repair Instructions

TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

T-TT-0337-15

Service Bulletin/Repair Instructions

TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.

T-TT-0234-13 Rev

Service Bulletin/Repair Instructions

TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

T-SB-0160-14 Rev

Service Bulletin/Repair Instructions

TSB: Entune Audio Head Unit Update

T-SB-0101-11 Rev

Service Bulletin/Repair Instructions

TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

T-SB-0142-13 Rev

Service Bulletin/Repair Instructions

TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

T-TT-0262-13 Rev

Service Bulletin/Repair Instructions

TT: Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil.

TTT-0337-15 Rev1

Service Bulletin/Repair Instructions

TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.

T-TT-0268-13 Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

T-SB-0040-08

Service Bulletin/Repair Instructions

TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

TT-0307-14 Rev2

Service Bulletin/Repair Instructions

TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

T-SB-0012-13 REV

Service Bulletin/Repair Instructions

TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BULLETIN DETAILS THE TECHSTREAM ECU FLASH REPROGRAMMING PROCESS AND OUTLINES USE OF THE TECHNICAL INFORMATION SYSTEM (TIS) AND THE CALIBRATION UPDATE WIZARD (CUW). FLASH CALIBRATION UPDATES CAN ONLY BE APPLIED TO THE VEHICLE/ECU COMBINATION FOR WHICH THEY ARE INTENDED. ECUS HAVE INTERNAL SECURITY THAT WILL NOT ALLOW THEM TO BE PROGRAMMED WITH ANOTHER ECU’S INFORMATION.

T-TT-0322-15

Service Bulletin/Repair Instructions

TT: Some vehicles may experience a condition in which the drain hoses for the sunroof/moon roof assembly become kinked, or pinched. This may cause water leaks into the cabin from the housing assembly drip trays, or the customer may note water stains on the headliner assembly.

T-TT-307-14 Rev1

Service Bulletin/Repair Instructions

TT: Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

T-SB-0047

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TC-14-017

Service Bulletin/Repair Instructions

TOYOTA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. LIMITED SERVICE CAMPAIGN (LSC), ON SOME VEHICLES, DUE TO AN INCORRECT POSITIONING OF TWO COOLANT HOSES ATTACHED TO HEATING SYSTEM WATER PUMP, ALLOWING CONTACT TO STEERING INTERMEDIATE SHAFT. MODEL 2014 HIGHLANDER. *PE

T-TT-0295-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0293-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SCS-2014 2

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0006-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0280-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0185-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0274-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0174-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0163-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0268-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0267-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0260-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0262-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0257-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0256-13A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0051-10

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0141-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0250-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0005-10

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0246-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0083-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0124-11

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-TT-0234-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0020-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0021-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0022-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0023-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-SB-0026-13

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

T-PG007-01

Service Bulletin/Repair Instructions

Replacement vin plates.

T-PG002-91

Service Bulletin/Repair Instructions

Product general information.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.