Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
T-SB-0055-24 Rev2
Service Bulletin/Repair Instructions
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
T-TT-0790-25
Service Bulletin/Repair Instructions
Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
T-SB-0058-23 Rev1
Service Campaign
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
T-SB-0035-24 Rev2
Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
T-SB-0038-24 Rev2
Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
T-SB-0039-24 Rev2
Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
T-SB-0061-23 Rev2
Service Bulletin/Repair Instructions
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
T-SB-0062-23 Rev2
Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
T-SB-0055-24 Rev1
Service Bulletin/Repair Instructions
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
T-SB-0035-24 Rev1
Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
T-SB-0038-24 Rev1
Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
T-SB-0039-24 Rev1
Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
T-SB-0055-24
Service Bulletin/Repair Instructions
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
T-SB-0103-20 Rev1
Service Bulletin/Repair Instructions
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
T-SB-0061-23 Rev1
Service Bulletin/Repair Instructions
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
T-SB-0062-23 Rev1
Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
T-SB-0035-24
Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
T-SB-0038-24
Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.
T-PANT-2024-004-
Service Bulletin/Repair Instructions
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
TSB005823
Service Bulletin/Repair Instructions
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
TSB003220
Service Bulletin/Repair Instructions
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
TTT073723
Service Bulletin/Repair Instructions
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.
T-SB-0057-18
Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
23TE01 Dealer Pa
Service Bulletin/Repair Instructions
DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the presence of a fuel odor in or around the engine bay originating at the high-pressure fuel pump of the subject vehicles.
T-SB-0115-22 Rev
Service Bulletin/Repair Instructions
TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020 model year Sienna vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle.
23TE04
Service Bulletin/Repair Instructions
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
TSB000923
Service Bulletin/Repair Instructions
TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
T-SB-0115-22
Service Bulletin/Repair Instructions
TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, 2017 ? 2020 model year Sienna, and 2016 ? 2023 model year Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle. Follow the Repair Procedure in this bulletin to address this condition
Z2G_Dealer_Lette
Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Z3G_Dealer_Lette
Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
ZKG_Dealer_Lette
Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
T-SB-0094-21 Rev
Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
Z3G_Paint_Repair
Service Bulletin/Repair Instructions
CSP: Customer Support Program ZKG ? Paint Repair Process
Z3G_Technical_In
Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
T-TT-0699-22 Rev
Service Bulletin/Repair Instructions
TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.
TTT069922
Service Bulletin/Repair Instructions
TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.
TTT069822
Service Bulletin/Repair Instructions
TT: Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.
TSB001221Rev2
Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
TSB004522Rev1
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match the radio station that is playing.?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi/km?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010145), Entune? Audio Plus (version 010161), Entune? Premium Audio (version 010189), or earlier may exhibit one of the following conditions: ?Map will not display after it has been reprogrammed from the map micro SD card. Updated system software is now
T-SB-0015-21 Rev
Service Bulletin/Repair Instructions
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Toyota vehicles equipped with an FKS engine
TSB009421Rev1
Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
Support Program
Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
TSB000320
Service Bulletin/Repair Instructions
OBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22
T-SB-0045-22
Service Bulletin/Repair Instructions
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match the radio station that is playing.?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi/km?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010145), Entune? Audio Plus (version 010161), Entune? Premium Audio (version 010189), or earlier may exhibit one of the following conditions: ?Map will not display after it has been reprogrammed from the map micro SD card. Updated system software is now avail
ZKG_Dealer_Daily
Service Bulletin/Repair Instructions
DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and Highlander Hybrid vehicles to this Customer Support Program
ZKG_Paint_Repair
Service Bulletin/Repair Instructions
CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
ZKG_Technical_In
Service Bulletin/Repair Instructions
TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
TTT068522
Service Bulletin/Repair Instructions
TT: Some 17-22MY Highlander, and 17-20MY Sienna vehicles with engine serial numbers that start with F or G may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair. If condition is on applicable vehicles with engine serial numbers that do not start with F or G, disregard, and proceed with normal repair.
TTT063620
Service Bulletin/Repair Instructions
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
T-TT-0685-22
Service Bulletin/Repair Instructions
TT: Some 2017-2022 Highlander, and 2017-2020 Sienna vehicles may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair
T-TT-0686-22
Service Bulletin/Repair Instructions
TT: The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs. One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due to a leaking exhaust system. If you encounter a vehicle with any of these DTCs
T-TT-0687-22
Service Bulletin/Repair Instructions
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
T-SB-0012-21 Rev
Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
T-SB-0094-21
Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
T-TT-0600-20 Rev
Service Bulletin/Repair Instructions
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
T-TT-0578-19 Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
T-TT-0663-21
Service Bulletin/Repair Instructions
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
T-SB-0080-19 Rev
Service Bulletin/Repair Instructions
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
T-TT-0659-21 Rev
Service Bulletin/Repair Instructions
TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.
T-SB-0122-20 Rev
Service Bulletin/Repair Instructions
TSB: Some 2017 ? 2018 model year Highlander and Sienna, 2018 model year Camry, and 2019 model year Avalon vehicles with and without the stop and start feature may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P07407E and/or P27567F. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Toyota PRO21-UFR
Service Bulletin/Repair Instructions
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
T-SB-0160-18 Rev
Service Bulletin/Repair Instructions
TSB: Some 2017 ? 2018 model year Highlander and Sienna vehicles may exhibit a whine noise while driving, a harsh shift, MIL ON, or reduced power. The following Diagnostic Trouble Codes (DTCs) may be present: P07457F, P07757F, P07957F, P28077F, P28167F, P08BA7F, P27137F, P07407E, P27567F, P211904, or P071531. For transaxles within the specified dates that meet the required symptoms, a remanufactured transaxle is available. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0015-21
Service Bulletin/Repair Instructions
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2021 model year Toyota vehicles equipped with an FKS engine.
T-SB-0044-16 Obs
Service Bulletin/Repair Instructions
OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
Toyota Safety Re
Service Bulletin/Repair Instructions
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-TT-0636-20 Rev
Service Bulletin/Repair Instructions
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0012-21
Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0003-20 Rev
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match radio station that is playing. ?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Updated system software is now available to address these conditions. Follow the Software Update Procedure in this bulletin to install the latest software version.
T-SB-0032-20 Rev
Service Bulletin/Repair Instructions
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
T-SB-0122-20
Service Bulletin/Repair Instructions
TSB: Some 2017 ? 2018 model year Highlander and Sienna, 2018 model year Camry, and 2019 model year Avalon vehicles with and without the stop and start feature may exhibit a flex lock-up concern and MIL ON with Diagnostic Trouble Codes (DTCs) P07407E and/or P27567F. Vehicles that have experienced a delay in engagement from R to D will experience flex lock-up concerns from loss of solenoid pressure. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition.
T-TT-0636-20
Service Bulletin/Repair Instructions
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0001-18 Rev
Service Bulletin/Repair Instructions
TSB: When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM) software is matched with the transaxle assembly hardware. Some 2017 ? 2018 model year Highlander and Sienna vehicles require different ECM (PCM) software based on the transaxle assembly hardware installed in the vehicle.
T-SB-0072-18 Rev
Service Bulletin/Repair Instructions
TSB: Some 2014 ? 2019 model year Highlander vehicles may exhibit a vibration from the front brakes during light application of the brake pedal at highway speeds. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0628-20
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0103-20
Service Bulletin/Repair Instructions
TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Toyota vehicles.
T-SB-0062-20 Rev
Service Bulletin/Repair Instructions
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
T-TT-0468-17 Rev
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to be blocked/clogged.
T-TT-0553-19 Rev
Service Bulletin/Repair Instructions
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker
T-SB-0062-20
Service Bulletin/Repair Instructions
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
T-TT-0615-20 Rev
Service Bulletin/Repair Instructions
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
T-TT-0615-20
Service Bulletin/Repair Instructions
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
T-TT-0516-18_Rev
Service Bulletin/Repair Instructions
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
T-SB-0119-15_Rev
Service Bulletin/Repair Instructions
TT: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
T-TT-0537-19_Rev
Service Bulletin/Repair Instructions
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.
T-SB-0304-17 Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
T-TT-0583-19_Rev
Service Bulletin/Repair Instructions
TT: Some customers who have upgraded their iPhone® to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetooth connection is initiated.
T-SB-0032-20
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
T-TT-0528-19_Rev
Service Bulletin/Repair Instructions
TT: Some 2014-2020 model year Highlander and Highlander HV vehicles are equipped with alloy wheels that are clad with a plastic cover. Use of a heat gun to facilitate removal of stick-on wheel weights may damage the coating on the cladding and cause it bubble and/or peel off
T-TT-0600-20
Service Bulletin/Repair Instructions
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
T-TT-0598-20
Service Bulletin/Repair Instructions
TT: Some vehicles may experience a ?New software is not compatible with the system.? Pop-up while performing T-SB-0003-20 during the head unit software installation process
19TC04 - DD - Pu
Service Bulletin/Repair Instructions
Dealer Daily Message: **Dealer Letter and Technical Instructions Available on TIS** Certain 2017 ? 2019 Model Year Highlander HV ? Special Service Campaign 19TC04 Dealer Letter and Technical Instructions now available on TIS.
19TC04 - Dealer
Service Bulletin/Repair Instructions
Dealer Package: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
19TC04 - FAQ - P
Service Bulletin/Repair Instructions
Frequently Asked Questions. The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
19TC04 - Region
Service Bulletin/Repair Instructions
Region Email: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
19TC04 - TI_01.3
Service Bulletin/Repair Instructions
Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19TC04 OIL COOLER PIPE CERTAIN 2017 ? 2019 HIGHLANDER HV
19TC04 -Region L
Service Bulletin/Repair Instructions
Region Letter: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
Oil Cooler Pipe
Service Bulletin/Repair Instructions
Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19TC04 OIL COOLER PIPE CERTAIN 2017 ? 2019 HIGHLANDER HV
Parts HotWire 20
Service Bulletin/Repair Instructions
Dealer Message: Parts Hotwire. In an effort to assist dealers in performing campaign 19TC04 on a customer?s first visit, Toyota is deploying stock of part number 04009-40131 (PIPE KIT, OIL COOLER) to all dealers. Dealers will receive enough parts to repair two days-worth of their peak demand based on the quantity of vehicles registered in the dealer?s area. Peak demand has been estimated based on historical campaign demand. Dealers should continue to place orders following the CPOR process for this campaign to replenish their stock. For additional details on the CPOR process, refer to the MAC report. Parts are stocked at the Parts Distribution Centers and are available in two days from order placement. NOTE: All dealers will receive a minimum of 1 piece.
T-SB-0008-20
Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
T-TT-0580-19_Rev
Service Bulletin/Repair Instructions
TT: Currently under investigation. Please contact TAS if you have a vehicle that exhibits a leak from the Transmission Side Cover with no signs of damage or other conditions unrelated to regardless of miles or months in service. If it?s a Sunday or holiday continue with diagnosis and repair, save all parts and details, contact TAS on the next available work day and review details with TAS engineer.
T-TT-0520-19_Rev
Service Bulletin/Repair Instructions
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
T-SB-0003-20
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0279-17 is obsolete and ANY printed versions should be discarded. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ? Head unit reboots intermittently ? Half blank screen appears when on the maintenance screen and shifting to Reverse ? Screen freezes during an incoming phone call ? Incorrect time displays on the diagnostic menu ? Radio station information does not match radio station that is playing ? Abnormal playlist browsing operation ? Mute stays enabled after key cycle ? ?Search along my route? is inoperative ? Traffic data scales improperly ? Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?) ? MID compass does not match navigation screen when switching to North up ? Navigation does not match MID when switching from miles to kilometers ? Speed limit is blank on navigation screen ? Go button on VR screen is inoperative
T-SB-0279-17_Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE January 13, 2020: This bulletin is now obsolete. Please see T-SB-0003-20.
T-TT-0442-17_Rev
Service Bulletin/Repair Instructions
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
T-TT-0583-19
Service Bulletin/Repair Instructions
TT: Some customers who have upgraded their iPhone® to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetooth connection is initiated.
T-SB-0316-17_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 14, 2019 Rev2: ? The Applicability has been updated to include 2019 model year Toyota vehicles. ? The Introduction and Repair Procedure sections have been updated. August 15, 2018 Rev1: ? The Applicability has been updated to include 2018 model year Highlander, Sienna, and Tacoma vehicles. ? The Introduction and Warranty Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 ? 2019 model year 2GR-FKS-equipped Camry, 2017 ? 2019 model year Highlander and Sienna, and 2016 ? 2019 model year Tacoma vehicles may exhibit a knocking noise from the vacuum pump with the engine idling. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0580-19
Service Bulletin/Repair Instructions
TT: Some 2018-2020 model year UA80/UB80 transmission equipped models may experience a leak from the Transmission Side Cover. This issue is currently under investigation. Vehicles are being sought regardless of months in service or mileage. Only seeking vehicles with leaking transmissions with no other signs of damage to the side cover.
T-SB-0148-19
Service Bulletin/Repair Instructions
TSB: Some 2017 ? 2019 model year Highlander HV vehicles may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ? P0301 ? Cylinder 1 Misfire Detected ? P0302 ? Cylinder 2 Misfire Detected ? P0303 ? Cylinder 3 Misfire Detected ? P0304 ? Cylinder 4 Misfire Detected ? P0305 ? Cylinder 5 Misfire Detected ? P0306 ? Cylinder 6 Misfire Detected Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0578-19
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
T-TT-0574-19
Service Bulletin/Repair Instructions
TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for echo or excessive background noise.
T-TT-0568-19
Service Bulletin/Repair Instructions
TT: Some customers may experience a rattle noise from the roof area while driving at highway speeds, on vehicles equipped with Toyota Genuine Accessory Roof Rack Cross Bars. This noise may originate on the LH side of the cross bar, from cross bar sub-assembly to cross bar end support due to excessive free play. Note - Affected vehicles are equipped with: * Cross Bar Kit Part #: PT278-48170. * Silver, Black, or Chrome Side Rail Assembly (Roof Rack)
T-TT-0523-19_Rev
Service Bulletin/Repair Instructions
TT: Some 2017, 2018 and 2019 model year Highlanders are equipped with an engine Stop & Start system. It is important to use part number 28800-31550 when Stop & Start equipped Highlanders need battery replacement. There is no recommended Truestart battery that is applicable for Stop & Start Highlanders. The Stop & Start equipped battery is specially designed for deep discharges, and it is of a design called enhanced flooded battery (EFB). Characteristics of EFB type batteries are the ability to quickly discharge, and recharge.
T-TT-0553-19
Service Bulletin/Repair Instructions
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker
ZJC-Toyota POL19
Service Bulletin/Repair Instructions
Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above.
T-SB-0080-19
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
T-SB-0134-16-Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
T-SB-0072-19
Service Bulletin/Repair Instructions
TSB: Some 2014 ? 2018 model year Highlander and Highlander Hybrid vehicles may exhibit one or more of the following conditions. ? Various drivability concerns ? Low or no fuel pressure ? Diagnostic Trouble Codes (DTCs) (Including but not limited to P1603, P1604, P1605, P0171, P0300, P0302, P0304, U0100) ? Some 2014 ? 2018 model year Highlander Hybrid vehicles may exhibit DTC P134A. These conditions may be caused by corrosion/water in the A43 ECM connector (Highlander) or the A9 inverter water pump connector (Highlander HV). The corrosion in the A43 and A9 connectors is due to poorly sealed or damaged aftermarket windshield deicer harnesses. Follow the Repair Procedure in this bulletin to address these conditions.
T-TT-0549-19
Service Bulletin/Repair Instructions
TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.
T-TT-0545-19
Service Bulletin/Repair Instructions
TT: Some vehicles may have a U0110 DTC.
ZJC_Dealer Email
Service Bulletin/Repair Instructions
Dealer Email: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
ZJC_Dealer Packa
Service Bulletin/Repair Instructions
Dealer Packet: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
ZJC_Region Email
Service Bulletin/Repair Instructions
Region Email: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
ZJC_Toyota POL19
Service Bulletin/Repair Instructions
Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above
T-TT-0537-19
Service Bulletin/Repair Instructions
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.
TSR-SC-032819
Service Bulletin/Repair Instructions
Technician Certification Requirements.
T-TT-0414-16-Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
T-TT-0484-18-Rev
Service Bulletin/Repair Instructions
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
T-TT-0468-17-Rev
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to be blocked/clogged.
T-TT-0528-19
Service Bulletin/Repair Instructions
TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue.
T-SB-0018-19
Service Bulletin/Repair Instructions
TSB: Some 2017 ? 2019 model year Highlander vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0044-16_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Introduction and Repair Procedure sections have been updated. March 7, 2017 Rev1: * Applicability has been updated to include 2017 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0211-17_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0016-16. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0016-16 is obsolete and any printed versions should be discarded. Some 2014 ? 2019 model year Highlander and Highlander Hybrid vehicles may exhibit a squeak noise from the rear suspension. This condition may be more noticeable in colder ambient temperatures and may occur when traveling over uneven roads or when the vehicle comes to a complete stop. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0523-19
Service Bulletin/Repair Instructions
TT: Some 2017, 2018 and 2019 model year Highlanders are equipped with an engine Stop & Start system. It is important to use part number 28800-31550 when Stop & Start equipped Highlanders need battery replacement. There is no recommended Truestart battery that is applicable for Stop & Start Highlanders. The Stop & Start equipped battery is specially designed for deep discharges, and it is of a design called enhanced flooded battery (EFB). Characteristics of EFB type batteries are the ability to quickly discharge, and recharge.
T-TT-0521-19
Service Bulletin/Repair Instructions
TT: The current engine active test ?Control the Injection Mode? is not operating as desired when controlling the direct injectors manually on 2GR-FKS engines. When direct injection is started and then stopped using the active test, current ECU logic does not turn off the direct injectors and can cause DTCs P017200, P017500 and P0160300. To avoid this condition, technicians should raise engine RPM when changing back and forth between the Direct Injection and Port Injection active tests. Use the recommended procedure below to avoid this concern while testing injection mode of FKS equipped vehicles. NOTE: If the active test is used multiple times without using this procedure to raise engine RPM, it may be necessary to reset learning values for fuel trim and Air to Fuel ratio before returning vehicle to customer.
T-TT-0520-19
Service Bulletin/Repair Instructions
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
T-SB-0160-18
Service Bulletin/Repair Instructions
TSB: Some 2017 ? 2018 model year Highlander and Sienna vehicles may exhibit a whine noise while driving, a harsh shift, MIL ON, or reduced power. The following Diagnostic Trouble Codes (DTCs) may be present. ? P07457F ? P07757F ? P07957F ? P28077F ? P28167F ? P08BA7F ? P27137F ? P07407E ? P27567F ? P211904 ? P071531 For transaxles within the specified dates that meet the required symptoms, a remanufactured transaxle is available. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0515-18
Service Bulletin/Repair Instructions
TT: When adjusting the Forward Recognition Camera on vehicles with Toyota Safety Sense, it can be difficult to print the repair manual target to the proper size.
T-SB-0279-17_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 13, 2018 Rev2: ? The entire bulletin has been updated. March 16, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. T-SB-0103-16 and T-SB-0337-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 and T-SB-0337-17 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2016 ? 2018 model year vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (version 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled
T-SB-0025-18_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 08, 2018 Rev1: ? The Applicability section has been updated. Any previous printed versions of this bulletin should be discarded. Some customers may complain of the inability to use certain functions of the navigation/infotainment system while the vehicle is in motion. The following update modifies the system functionality while the vehicle is in motion, improving customer experience. New software is available to address the following: ? Phone keypad unlocked while vehicle is in motion ? Contact list unlocked while vehicle is in motion ? Bluetooth connected phone switching while vehicle is in motion ? Navigation transition improvements (if equipped) ? Revised BT-Audio help pop-up ? Call history list call function improvements
Lexus Safety Rec
Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements
J0E-Dealer Packa
Service Bulletin/Repair Instructions
Dealer Package: Due to an administrative error in the previous J0E campaign documentation, the flat rate time was incorrectly stated. OpCode GBP004 has been corrected effective October 24, 2018. Reference the Warranty Reimbursement Procedure section for the corrected flat rate time. Dealers will be issued a credit for any claims that were paid with the incorrect flat rate time. The credit amount for each claim will be equal to the flat rate time difference between the incorrect flat rate time and corrected flat rate time. Dealers can expect to receive these credits on an upcoming parts statement. Due to a clerical error, the subject vehicles include incorrect values in the Fuel Economy and Environment section of the Window Sticker (Monroney label). Refer to the attached FAQ for a visual representation of the incorrect and correct values.
J0E-Owner-Notifi
Service Bulletin/Repair Instructions
Dealer Letter: UPDATED Dealer Letter Available on TIS. Vehicle Window Sticker (Monroney Label) ? The Dealer Letter for Owner Notification J0E has been UPDATED. Refer to the UPDATED Dealer Letter on TIS for additional information.
T-SB-0127-18
Service Bulletin/Repair Instructions
TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Follow the Repair Procedure in this bulletin to address this condition.
PG004-97-Obsolet
Service Bulletin/Repair Instructions
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
PG006-01-Obsolet
Service Bulletin/Repair Instructions
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
T-TT-0503-18_Rev
Service Bulletin/Repair Instructions
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
T-TT-0503-18
Service Bulletin/Repair Instructions
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
T-SB-0316-17 Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE August 15, 2018 Rev1: ? The Applicability has been updated to include 2018 model year Highlander, Sienna, and Tacoma vehicles. ? The Introduction and Warranty Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2GR-FKS-equipped Camry (2018 model year), Highlander, Sienna (both 2017 ? 2018 model year), and Tacoma (2016 ? 2018 model year) vehicles may exhibit a knocking noise from the vacuum pump. Follow the Repair Procedure in this bulletin to address this condition.
Technician Certi
Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements
T-SB-0304-17_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.
T-SB-0072-18
Service Bulletin/Repair Instructions
TSB: Some 2014 ? 2018 model year Highlander vehicles may exhibit a vibration from the front brakes during light application of the brake pedal at highway speeds. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0073-18
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2018 model year Tacoma, 2017 ? 2018 model year Sienna, Highlander, and 2018 model year Camry vehicles equipped with a 2GR-FKS engine may exhibit an engine oil leak from the cam sensor bolt hole(s). Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0056-18
Service Bulletin/Repair Instructions
TSB: Some 2017 ? 2018 model year Highlander Hybrid vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P3190 (Poor Engine Power). This may occur when operating the vehicle in high altitude and high temperature conditions. The engine control module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address these conditions.
T-SB-0197-17_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE May 22, 2018 Rev2: * The Before Delivery section has been updated. May 08, 2018 Rev1: * Applicability has been updated to include 2019 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. Hybrid vehicles are equipped with two types of batteries: * Hybrid Vehicle (HV) battery - Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and auxiliary battery. NOTE - BEFORE disconnecting the auxiliary battery, confirm the shift lever is in the "P" position and apply the parking brake completely. The shift lever CANNOT be shifted from the "P" position with the auxiliary battery disconnected. * If the negative (-) terminal of the auxiliary battery is reconnected, even if the power button is in the Start mode, the hybrid system may NOT start. In this case, push the Power button and select the Start mode again to start the hybrid system (the Ready light is ON). If the hybrid system still does NOT start (the Ready light is OFF), refer to the Repair Manual.
J0E-040418
Service Bulletin/Repair Instructions
The vehicle's Monroney label with incorrect values will be replaced with a corrected label.
T-SB-0337-17-Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE March 21, 2018: This bulletin is now obsolete. Please see T-SB-0279-17.
J0E Dealer Daily
Service Bulletin/Repair Instructions
Dealer Daily Message: Owner Notification - J0E Certain 2018 Model Year Highlander LE FWD Certain 2018 Model Year Highlander LE AWD. Certain 2017 Model Year Tacoma TRD Pro with Manual Transmission. Vehicle Window Sticker (Monroney Label) ? Owner Notification J0E Dealer Letter now available on TIS. Refer to the Dealer Letter on TIS for additional information
J0E Dealer Email
Service Bulletin/Repair Instructions
Dealer Email: Vehicle Window Sticker (Monroney Label). Due to a clerical error, the subject vehicles include incorrect values in the Fuel Economy and Environment section of the Window Sticker (Monroney label). Refer to the attached FAQ for a visual representation of the incorrect and correct values.
J0E Region Email
Service Bulletin/Repair Instructions
Region Email: Vehicle Window Sticker (Monroney Label). Due to a clerical error, the subject vehicles include incorrect values in the Fuel Economy and Environment section of the Window Sticker (Monroney label). Refer to the attached FAQ for a visual representation of the incorrect and correct values.
J0E Region Lette
Service Bulletin/Repair Instructions
Region Letter: Vehicle Window Sticker (Monroney Label). Due to a clerical error, the subject vehicles include incorrect values in the Fuel Economy and Environment section of the Window Sticker (Monroney label). Refer to the attached FAQ for a visual representation of the incorrect and correct values.
J0E-031918
Service Bulletin/Repair Instructions
Due to a clerical error, there are incorrect values in the Fuel Economy and Environment section of the window sticker.
J0E-0319181
Service Bulletin/Repair Instructions
Due to a clerical error, there are incorrect values in the Fuel Economy and Environment section of the window sticker.
T-SB-0279-17-Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE March 16, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0103-16 and T-SB-0337-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 and T-SB-0337-17 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2016 ? 2018 model year vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (version 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled
T-TT-0484-18 Rev
Service Bulletin/Repair Instructions
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
T-TT-0484-18
Service Bulletin/Repair Instructions
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
T-SB-0187-12_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.
T-SB-0001-18_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE February 02, 2018 Rev1: ? Applicability has been updated to include 2018 model year Sienna vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM) software is matched with the transaxle assembly hardware. Some 2017 ? 2018 model year Highlander and Sienna vehicles require different ECM (PCM) software based on the transaxle assembly hardware installed in the vehicle. NOTICE Mismatched transaxle assembly hardware and ECM (PCM) software combinations may result in a harsh shift or shift flare. If this occurs after the original repair, additional ECM (PCM) replacement and reprogramming will be required. This additional ECM (PCM) replacement and/or reprogramming is NOT covered under warranty. Use the information in this Service Bulletin to confirm that the correct ECM (PCM) hardware and software are used based on the transaxle assembly part number and serial number.
T-SB-0009-18
Service Bulletin/Repair Instructions
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
T-TT-0478-18
Service Bulletin/Repair Instructions
TT: Some vehicles may experience a condition in which the LH or RH front door outside molding exhibits a gap, looseness or separation from the outer door panel.
H0X_Toyota Safet
Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements.
T-TT-0474-18
Service Bulletin/Repair Instructions
TT: For some repairs on 2017-2018 Sienna and Highlander and 2018 Camry vehicles equipped with the 8-speed transmission, it is necessary to determine transmission serial number and understand production date.
T-SB-0001-18
Service Bulletin/Repair Instructions
TSB: When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM) software is matched with the transaxle assembly hardware. Some 2017 - 2018 model year Highlander and 2017 model year Sienna vehicles require different ECM (PCM) software based on the transaxle assembly hardware installed in the vehicle. NOTICE Mismatched transaxle assembly hardware and ECM (PCM) software combinations may result in a harsh shift or shift flare. If this occurs, ECM (PCM) replacement and reprogramming will be required. If ECM (PCM) replacement/reprogramming is needed, it will not be covered under warranty. Use the information in this Service Bulletin to confirm that the correct ECM (PCM) hardware and software are used based on the transaxle assembly part number and serial number.
T-SB-0337-17
Service Bulletin/Repair Instructions
TSB: Some customers may complain of the inability to use certain functions of the navigation/infotainment system while the vehicle is in motion. The following software update modifies the system functionality while the vehicle is in motion, improving customer experience. New software is available to address the following: ? Phone keypad unlocked while vehicle is in motion ? Contact list unlocked while vehicle is in motion ? Bluetooth connected phone switching while vehicle is in motion ? Navigation transition improvements (if equipped) ? Revised BT-Audio help pop-up ? Call history list call function improvements ? Reboot after coming out of Reverse ? Errors during phonebook transfer ? Sound settings reset after ignition key cycle ? Surround turns back on after key cycle ?Abnormal operation when listening to FM HD Radio
T-SB-0229-12_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.
T-SB-0313-17
Service Bulletin/Repair Instructions
TSB: Some 2015 ? 2018 model year Toyota vehicles may exhibit brake vibration due to improper lug nut torque. Brake vibration can occur at any time if improper torque is applied to lug nuts. Even one lug nut over or under torqued can cause vibration.
T-SB-0134-16_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.
T-SB-0304-17
Service Bulletin/Repair Instructions
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
T-SB-0287-17
Service Bulletin/Repair Instructions
TSB: 2018 Pre-Delivery Service Check Sheet.
T-SB-0288-17
Service Bulletin/Repair Instructions
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. A new PDS Check Sheet has been developed for the 2018 model year Highlander and Highlander HV. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold.
T-SB-0218-17_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain areas. TMS recommends that dealership personnel carefully review and follow ALL local and state regulations, and where necessary, contract with Environmental Protection Agency (EPA) Licensed Hazardous Waste Transportation and Disposal facilities.
T-TT-0442-17
Service Bulletin/Repair Instructions
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
T-TT-0441-17
Service Bulletin/Repair Instructions
TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.
T-TT-0432-17_Rev
Service Bulletin/Repair Instructions
TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet. Refer to the information below to address this issue.
T-SB-0197-17
Service Bulletin/Repair Instructions
TSB: Hybrid vehicles are equipped with 2 types of batteries: ? Hybrid Vehicles (HV) battery. ? Auxiliary (12V) battery. If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.
T-SB-0196-17
Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's system and components. Any problems that are found should be corrected immediately.
T-SB-0195-17
Service Bulletin/Repair Instructions
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharges and/or failed batteries due to lack of maintenance. It is the dealer's responsibility to maintain the specific State-Of-Charge (SOC) of the vehicle's battery while in stock and assure proper SOC at delivery.
T-SB-0192-17
Service Bulletin/Repair Instructions
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.
T-SB-0188-17
Service Bulletin/Repair Instructions
TSB: 2018 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate Installation Procedure to attach the driver?s side, and if applicable the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
T-TT-0435-17
Service Bulletin/Repair Instructions
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
T-SB-0185-17
Service Bulletin/Repair Instructions
TSB: Some 2018 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected using the following procedure during Pre-Delivery Service (PDS).
TTT043217 Rev1
Service Bulletin/Repair Instructions
TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
TTT043217
Service Bulletin/Repair Instructions
TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
Safety Recall an
Service Bulletin/Repair Instructions
Update on Technician Certification Requirements.
T-PG007-01
Service Bulletin/Repair Instructions
Replacement vin plates.
T-PG002-91
Service Bulletin/Repair Instructions
Product general information.