Vehicle report

2019 TOYOTA HIGHLANDER

Service bulletins

134 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

T-SB-0055-24 Rev2

Service Bulletin/Repair Instructions

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-TT-0790-25

Service Bulletin/Repair Instructions

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.

T-SB-0058-23 Rev1

Service Campaign

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

T-SB-0035-24 Rev2

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24 Rev2

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev2

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0061-23 Rev2

Service Bulletin/Repair Instructions

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

T-SB-0062-23 Rev2

Service Bulletin/Repair Instructions

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

T-SB-0055-24 Rev1

Service Bulletin/Repair Instructions

Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

T-SB-0035-24 Rev1

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24 Rev1

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev1

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0055-24

Service Bulletin/Repair Instructions

Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-SB-0103-20 Rev1

Service Bulletin/Repair Instructions

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.

T-SB-0061-23 Rev1

Service Bulletin/Repair Instructions

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.

T-SB-0062-23 Rev1

Service Bulletin/Repair Instructions

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.

T-SB-0035-24

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.

T-PANT-2024-004-

Service Bulletin/Repair Instructions

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

TSB005823

Service Bulletin/Repair Instructions

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

TSB003220

Service Bulletin/Repair Instructions

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

TTT073723

Service Bulletin/Repair Instructions

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.

T-SB-0057-18

Service Bulletin/Repair Instructions

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.

23TE01 Dealer Pa

Service Bulletin/Repair Instructions

DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the presence of a fuel odor in or around the engine bay originating at the high-pressure fuel pump of the subject vehicles.

T-SB-0115-22 Rev

Service Bulletin/Repair Instructions

TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020 model year Sienna vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle.

23TE04

Service Bulletin/Repair Instructions

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

TSB000923

Service Bulletin/Repair Instructions

TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

T-SB-0115-22

Service Bulletin/Repair Instructions

TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, 2017 ? 2020 model year Sienna, and 2016 ? 2023 model year Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle. Follow the Repair Procedure in this bulletin to address this condition

T-SB-0094-21 Rev

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

T-TT-0699-22 Rev

Service Bulletin/Repair Instructions

TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.

TTT069922

Service Bulletin/Repair Instructions

TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.

TTT069822

Service Bulletin/Repair Instructions

TT: Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.

TSB001221Rev2

Service Bulletin/Repair Instructions

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

TSB004522Rev1

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match the radio station that is playing.?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi/km?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010145), Entune? Audio Plus (version 010161), Entune? Premium Audio (version 010189), or earlier may exhibit one of the following conditions: ?Map will not display after it has been reprogrammed from the map micro SD card. Updated system software is now

T-SB-0015-21 Rev

Service Bulletin/Repair Instructions

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Toyota vehicles equipped with an FKS engine

TSB009421Rev1

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process

TTT069522

Service Bulletin/Repair Instructions

TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

TSB000320

Service Bulletin/Repair Instructions

OBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22

T-SB-0045-22

Service Bulletin/Repair Instructions

Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match the radio station that is playing.?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi/km?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010145), Entune? Audio Plus (version 010161), Entune? Premium Audio (version 010189), or earlier may exhibit one of the following conditions: ?Map will not display after it has been reprogrammed from the map micro SD card. Updated system software is now avail

TTT068522

Service Bulletin/Repair Instructions

TT: Some 17-22MY Highlander, and 17-20MY Sienna vehicles with engine serial numbers that start with F or G may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair. If condition is on applicable vehicles with engine serial numbers that do not start with F or G, disregard, and proceed with normal repair.

TTT063620

Service Bulletin/Repair Instructions

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

T-TT-0685-22

Service Bulletin/Repair Instructions

TT: Some 2017-2022 Highlander, and 2017-2020 Sienna vehicles may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair

T-TT-0686-22

Service Bulletin/Repair Instructions

TT: The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs. One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due to a leaking exhaust system. If you encounter a vehicle with any of these DTCs

T-TT-0687-22

Service Bulletin/Repair Instructions

TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis

T-SB-0012-21 Rev

Service Bulletin/Repair Instructions

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

T-SB-0094-21

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

T-TT-0600-20 Rev

Service Bulletin/Repair Instructions

TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.

T-TT-0578-19 Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

T-SB-0112-20 Rev

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative. ?Bluetooth® microphone and voice command are inoperative. ?Right front audio speakers are inoperative. ?Connected services are inoperative. ?Remote start is inoperative. A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

T-TT-0663-21

Service Bulletin/Repair Instructions

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

T-SB-0080-19 Rev

Service Bulletin/Repair Instructions

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

T-TT-0659-21 Rev

Service Bulletin/Repair Instructions

TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.

Toyota PRO21-UFR

Service Bulletin/Repair Instructions

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

T-SB-0015-21

Service Bulletin/Repair Instructions

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2021 model year Toyota vehicles equipped with an FKS engine.

T-SB-0044-16 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.

Toyota Safety Re

Service Bulletin/Repair Instructions

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

T-TT-0636-20 Rev

Service Bulletin/Repair Instructions

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

T-SB-0012-21

Service Bulletin/Repair Instructions

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0003-20 Rev

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match radio station that is playing. ?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Updated system software is now available to address these conditions. Follow the Software Update Procedure in this bulletin to install the latest software version.

T-SB-0032-20 Rev

Service Bulletin/Repair Instructions

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

T-TT-0636-20

Service Bulletin/Repair Instructions

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

T-SB-0072-18 Rev

Service Bulletin/Repair Instructions

TSB: Some 2014 ? 2019 model year Highlander vehicles may exhibit a vibration from the front brakes during light application of the brake pedal at highway speeds. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0112-20

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative ?Bluetooth® microphone and voice command are inoperative ?Right front audio speakers are inoperative ?Connected services are inoperative ?Remote start is inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

T-TT-0628-20

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to be blocked/clogged.

T-SB-0103-20

Service Bulletin/Repair Instructions

TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Toyota vehicles.

T-SB-0062-20 Rev

Service Bulletin/Repair Instructions

TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.

T-SB-0073-19 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE July 31, 2020: This bulletin is no longer applicable and is now obsolete.

T-TT-0468-17 Rev

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to be blocked/clogged.

T-TT-0553-19 Rev

Service Bulletin/Repair Instructions

TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker

T-SB-0062-20

Service Bulletin/Repair Instructions

TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.

T-TT-0615-20 Rev

Service Bulletin/Repair Instructions

TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

T-TT-0615-20

Service Bulletin/Repair Instructions

TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

T-TT-0516-18_Rev

Service Bulletin/Repair Instructions

TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

T-SB-0119-15_Rev

Service Bulletin/Repair Instructions

TT: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

T-TT-0606-20

Service Bulletin/Repair Instructions

TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in T-SB-0009-19 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.

T-TT-0537-19_Rev

Service Bulletin/Repair Instructions

TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.

T-TT-0583-19_Rev

Service Bulletin/Repair Instructions

TT: Some customers who have upgraded their iPhone® to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetooth connection is initiated.

T-SB-0032-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

T-TT-0528-19_Rev

Service Bulletin/Repair Instructions

TT: Some 2014-2020 model year Highlander and Highlander HV vehicles are equipped with alloy wheels that are clad with a plastic cover. Use of a heat gun to facilitate removal of stick-on wheel weights may damage the coating on the cladding and cause it bubble and/or peel off

T-TT-0600-20

Service Bulletin/Repair Instructions

TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.

T-TT-0598-20

Service Bulletin/Repair Instructions

TT: Some vehicles may experience a ?New software is not compatible with the system.? Pop-up while performing T-SB-0003-20 during the head unit software installation process

19TC04 - DD - Pu

Service Bulletin/Repair Instructions

Dealer Daily Message: **Dealer Letter and Technical Instructions Available on TIS** Certain 2017 ? 2019 Model Year Highlander HV ? Special Service Campaign 19TC04 Dealer Letter and Technical Instructions now available on TIS.

19TC04 - Dealer

Service Bulletin/Repair Instructions

Dealer Package: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.

19TC04 - FAQ - P

Service Bulletin/Repair Instructions

Frequently Asked Questions. The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.

19TC04 - Region

Service Bulletin/Repair Instructions

Region Email: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.

19TC04 - TI_01.3

Service Bulletin/Repair Instructions

Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19TC04 OIL COOLER PIPE CERTAIN 2017 ? 2019 HIGHLANDER HV

19TC04 -Region L

Service Bulletin/Repair Instructions

Region Letter: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.

Oil Cooler Pipe

Service Bulletin/Repair Instructions

Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19TC04 OIL COOLER PIPE CERTAIN 2017 ? 2019 HIGHLANDER HV

Parts HotWire 20

Service Bulletin/Repair Instructions

Dealer Message: Parts Hotwire. In an effort to assist dealers in performing campaign 19TC04 on a customer?s first visit, Toyota is deploying stock of part number 04009-40131 (PIPE KIT, OIL COOLER) to all dealers. Dealers will receive enough parts to repair two days-worth of their peak demand based on the quantity of vehicles registered in the dealer?s area. Peak demand has been estimated based on historical campaign demand. Dealers should continue to place orders following the CPOR process for this campaign to replenish their stock. For additional details on the CPOR process, refer to the MAC report. Parts are stocked at the Parts Distribution Centers and are available in two days from order placement. NOTE: All dealers will receive a minimum of 1 piece.

T-SB-0008-20

Service Bulletin/Repair Instructions

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.

T-TT-0580-19_Rev

Service Bulletin/Repair Instructions

TT: Currently under investigation. Please contact TAS if you have a vehicle that exhibits a leak from the Transmission Side Cover with no signs of damage or other conditions unrelated to regardless of miles or months in service. If it?s a Sunday or holiday continue with diagnosis and repair, save all parts and details, contact TAS on the next available work day and review details with TAS engineer.

T-TT-0520-19_Rev

Service Bulletin/Repair Instructions

TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

T-SB-0042-19_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE January 17, 2020 Rev1: ? The Introduction section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2019 model year Highlander and Highlander Hybrid vehicles equipped with JBL audio may exhibit inoperative text message playback, navigation voice prompts, and/or button beeps with the setting ON. Updated amplifiers are available through the exchange program to address this condition. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0003-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0279-17 is obsolete and ANY printed versions should be discarded. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ? Head unit reboots intermittently ? Half blank screen appears when on the maintenance screen and shifting to Reverse ? Screen freezes during an incoming phone call ? Incorrect time displays on the diagnostic menu ? Radio station information does not match radio station that is playing ? Abnormal playlist browsing operation ? Mute stays enabled after key cycle ? ?Search along my route? is inoperative ? Traffic data scales improperly ? Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?) ? MID compass does not match navigation screen when switching to North up ? Navigation does not match MID when switching from miles to kilometers ? Speed limit is blank on navigation screen ? Go button on VR screen is inoperative

T-SB-0279-17_Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE January 13, 2020: This bulletin is now obsolete. Please see T-SB-0003-20.

T-TT-0442-17_Rev

Service Bulletin/Repair Instructions

TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

T-TT-0583-19

Service Bulletin/Repair Instructions

TT: Some customers who have upgraded their iPhone® to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetooth connection is initiated.

T-SB-0316-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE November 14, 2019 Rev2: ? The Applicability has been updated to include 2019 model year Toyota vehicles. ? The Introduction and Repair Procedure sections have been updated. August 15, 2018 Rev1: ? The Applicability has been updated to include 2018 model year Highlander, Sienna, and Tacoma vehicles. ? The Introduction and Warranty Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 ? 2019 model year 2GR-FKS-equipped Camry, 2017 ? 2019 model year Highlander and Sienna, and 2016 ? 2019 model year Tacoma vehicles may exhibit a knocking noise from the vacuum pump with the engine idling. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0580-19

Service Bulletin/Repair Instructions

TT: Some 2018-2020 model year UA80/UB80 transmission equipped models may experience a leak from the Transmission Side Cover. This issue is currently under investigation. Vehicles are being sought regardless of months in service or mileage. Only seeking vehicles with leaking transmissions with no other signs of damage to the side cover.

T-SB-0148-19

Service Bulletin/Repair Instructions

TSB: Some 2017 ? 2019 model year Highlander HV vehicles may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ? P0301 ? Cylinder 1 Misfire Detected ? P0302 ? Cylinder 2 Misfire Detected ? P0303 ? Cylinder 3 Misfire Detected ? P0304 ? Cylinder 4 Misfire Detected ? P0305 ? Cylinder 5 Misfire Detected ? P0306 ? Cylinder 6 Misfire Detected Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0578-19

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

T-TT-0574-19

Service Bulletin/Repair Instructions

TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for echo or excessive background noise.

T-TT-0568-19

Service Bulletin/Repair Instructions

TT: Some customers may experience a rattle noise from the roof area while driving at highway speeds, on vehicles equipped with Toyota Genuine Accessory Roof Rack Cross Bars. This noise may originate on the LH side of the cross bar, from cross bar sub-assembly to cross bar end support due to excessive free play. Note - Affected vehicles are equipped with: * Cross Bar Kit Part #: PT278-48170. * Silver, Black, or Chrome Side Rail Assembly (Roof Rack)

T-TT-0517-18_Rev

Service Bulletin/Repair Instructions

TT: Voice navigation prompts and feedback beeps are inoperative after starting the engine. This condition only occurs on Platinum grade vehicles.

T-TT-0523-19_Rev

Service Bulletin/Repair Instructions

TT: Some 2017, 2018 and 2019 model year Highlanders are equipped with an engine Stop & Start system. It is important to use part number 28800-31550 when Stop & Start equipped Highlanders need battery replacement. There is no recommended Truestart battery that is applicable for Stop & Start Highlanders. The Stop & Start equipped battery is specially designed for deep discharges, and it is of a design called enhanced flooded battery (EFB). Characteristics of EFB type batteries are the ability to quickly discharge, and recharge.

T-TT-0553-19

Service Bulletin/Repair Instructions

TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker

T-SB-0080-19

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

T-SB-0134-16-Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit

T-SB-0073-19

Service Bulletin/Repair Instructions

TSB: TMNA Accessory Sales and Marketing has developed a Toyota paint protection film (PPF) decal (treated with a specially developed light adhesive) for 2019 ? 2020 model year Toyota vehicles. The decal comes in two sizes (2.8 in. x 8 in. and 4 in. x 8 in.) for small and large hoods and will be applied to the top of PPF for all series at TLS accessory installation facilities. The decal is intended to stay affixed to the film until delivery detail/wash. Just before customer delivery, follow the procedure in this Service Bulletin to remove the decal and any residue left by the adhesive.

T-TT-0549-19

Service Bulletin/Repair Instructions

TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.

T-TT-0545-19

Service Bulletin/Repair Instructions

TT: Some vehicles may have a U0110 DTC.

Expired Quick Re

Service Bulletin/Repair Instructions

CRC SPRAY QUICK REFERENCEGUIDE

T-TT-0537-19

Service Bulletin/Repair Instructions

TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.

T-SB-0042-19

Service Bulletin/Repair Instructions

TSB: Some 2019 model year Highlander and Highlander Hybrid vehicles equipped with JBL audio may exhibit inoperative navigation voice prompts and/or button beeps with the setting ON. Updated amplifiers are available through the exchange program to address this condition. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0414-16-Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

T-TT-0484-18-Rev

Service Bulletin/Repair Instructions

TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.

T-TT-0468-17-Rev

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to be blocked/clogged.

T-TT-0528-19

Service Bulletin/Repair Instructions

TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue.

T-SB-0018-19

Service Bulletin/Repair Instructions

TSB: Some 2017 ? 2019 model year Highlander vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0044-16_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Introduction and Repair Procedure sections have been updated. March 7, 2017 Rev1: * Applicability has been updated to include 2017 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0211-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE February 5, 2019 Rev2: ? Applicability has been updated to include 2019 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0016-16. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0016-16 is obsolete and any printed versions should be discarded. Some 2014 ? 2019 model year Highlander and Highlander Hybrid vehicles may exhibit a squeak noise from the rear suspension. This condition may be more noticeable in colder ambient temperatures and may occur when traveling over uneven roads or when the vehicle comes to a complete stop. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0523-19

Service Bulletin/Repair Instructions

TT: Some 2017, 2018 and 2019 model year Highlanders are equipped with an engine Stop & Start system. It is important to use part number 28800-31550 when Stop & Start equipped Highlanders need battery replacement. There is no recommended Truestart battery that is applicable for Stop & Start Highlanders. The Stop & Start equipped battery is specially designed for deep discharges, and it is of a design called enhanced flooded battery (EFB). Characteristics of EFB type batteries are the ability to quickly discharge, and recharge.

T-TT-0521-19

Service Bulletin/Repair Instructions

TT: The current engine active test ?Control the Injection Mode? is not operating as desired when controlling the direct injectors manually on 2GR-FKS engines. When direct injection is started and then stopped using the active test, current ECU logic does not turn off the direct injectors and can cause DTCs P017200, P017500 and P0160300. To avoid this condition, technicians should raise engine RPM when changing back and forth between the Direct Injection and Port Injection active tests. Use the recommended procedure below to avoid this concern while testing injection mode of FKS equipped vehicles. NOTE: If the active test is used multiple times without using this procedure to raise engine RPM, it may be necessary to reset learning values for fuel trim and Air to Fuel ratio before returning vehicle to customer.

T-TT-0520-19

Service Bulletin/Repair Instructions

TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

T-TT-0517-18

Service Bulletin/Repair Instructions

TT: Voice navigation prompts and feedback beeps are inoperative after starting the engine. This condition only occurs on Platinum grade vehicles.

T-TT-0515-18

Service Bulletin/Repair Instructions

TT: When adjusting the Forward Recognition Camera on vehicles with Toyota Safety Sense, it can be difficult to print the repair manual target to the proper size.

T-SB-0279-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE November 13, 2018 Rev2: ? The entire bulletin has been updated. March 16, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. T-SB-0103-16 and T-SB-0337-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0103-16 and T-SB-0337-17 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2016 ? 2018 model year vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (version 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled

T-SB-0113-18

Service Bulletin/Repair Instructions

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery to the customer. By doing this, customers will be reminded to return to your dealership for their service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2019 model year Highlander and Highlander HV. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold.

T-TT-0503-18_Rev

Service Bulletin/Repair Instructions

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

T-TT-0503-18

Service Bulletin/Repair Instructions

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

T-SB-0197-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2019 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. Hybrid vehicles are equipped with two types of batteries: * Hybrid Vehicle (HV) battery - Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and auxiliary battery. NOTE - BEFORE disconnecting the auxiliary battery, confirm the shift lever is in the "P" position and apply the parking brake completely. The shift lever CANNOT be shifted from the "P" position with the auxiliary battery disconnected. * If the negative (-) terminal of the auxiliary battery is reconnected, even if the power button is in the Start mode, the hybrid system may NOT start. In this case, push the Power button and select the Start mode again to start the hybrid system (the Ready light is ON). If the hybrid system still does NOT start (the Ready light is OFF), refer to the Repair Manual.

Safety Recall an

Service Bulletin/Repair Instructions

Update on Technician Certification Requirements.

T-PG007-01

Service Bulletin/Repair Instructions

Replacement vin plates.

T-PG002-91

Service Bulletin/Repair Instructions

Product general information.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.