Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
24TE04
Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.
T-SB-0104-21 Rev2
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
T-SB-0106-22 Rev2
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
T-SB-0001-26
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
T-TT-0797-26
Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work.
T-SB-0055-24 Rev2
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
22TE09
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
T-SB-0010-24 Rev2
Some 2021 – 2022 model year Avalon, 2018 – 2024 Camry, 2019 – 2025 model year Corolla, 2022 – 2025 model year Corolla Cross, and 2019 – 2025 model year RAV4 vehicles with A25A-FKS and M20A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs) upon cold soak start up with engine coolant temperatures between 14°F – 41°F: •P030027 – Random/Multiple Cylinder Misfire Detected (Emission) Signal Rate of Change Above Threshold •P030000 – Random/Multiple Cylinder Misfire Detected •P030100 – Cylinder 1 Misfire Detected •P030200 – Cylinder 2 Misfire Detected •P030300 – Cylinder 3 Misfire Detected •P030400 – Cylinder 4 Misfire Detected
T-SB-0112-24 Rev2
Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). Additionally, the vehicle will exhibit DTC(s) P268111 (Engine Coolant Bypass Valve Circuit Short to Ground) and/or P268115 (Engine Coolant Bypass Valve Circuit Short to Battery or Open).
T-SB-0058-23 Rev1
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
T-SB-0005-24 Rev2
Some 2021 model year Avalon, 2020 – 2022 model year Camry, and 2019 – 2022 model year RAV4 vehicles equipped with an A25A-FKS engine may exhibit reduced engine power and/or a MIL ON condition with one or more of the following throttle body Diagnostic Trouble Codes (DTCs) present in freezing temperatures: •P01201C: Throttle / Pedal Position Sensor / Switch “A” Circuit Voltage Out of Range. •P210015: Throttle Actuator “A” Control Motor Circuit Short to Battery or Open. •P210019: Throttle Actuator “A” Control Motor Circuit Current Above Threshold. •P211172: Throttle Actuator “A” Control System Actuator Stuck Open. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic and the fuel pump assembly have been modified to address these conditions.
T-TT-0780-25
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
T-SB-0013-24 Rev1
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
T-SB-0112-24 Rev1
Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). Additionally, the vehicle will exhibit DTC(s) P268111 (Engine Coolant Bypass Valve Circuit Short to Ground) and/or P268115 (Engine Coolant Bypass Valve Circuit Short to Battery or Open).
T-SB-0010-24 Rev1
Some 2021 – 2022 model year Avalon, 2018 – 2024 Camry, 2019 – 2025 model year Corolla, 2022 – 2025 model year Corolla Cross, and 2019 – 2025 model year RAV4 vehicles with A25A-FKS and M20A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs) upon cold soak start up with engine coolant temperatures between 14°F – 41°F: •P030027 – Random/Multiple Cylinder Misfire Detected (Emission) Signal Rate of Change Above Threshold •P030000 – Random/Multiple Cylinder Misfire Detected •P030100 – Cylinder 1 Misfire Detected •P030200 – Cylinder 2 Misfire Detected •P030300 – Cylinder 3 Misfire Detected •P030400 – Cylinder 4 Misfire Detected
T-SB-0001-22 Rev2
Some 2019 – 2025 model year RAV4 and RAV4 Hybrid vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking.
T-SB-0035-24 Rev2
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
T-SB-0038-24 Rev2
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
T-SB-0039-24 Rev2
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
T-SB-0061-23 Rev2
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
T-SB-0112-24
Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). Additionally, the vehicle will exhibit DTC(s) P268111 (Engine Coolant Bypass Valve Circuit Short to Ground) and/or P268115 (Engine Coolant Bypass Valve Circuit Short to Battery or Open).
T-SB-0062-23 Rev2
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
T-SB-0055-24 Rev1
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
T-SB-0035-24 Rev1
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
T-SB-0038-24 Rev1
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
T-SB-0039-24 Rev1
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
T-SB-0055-24
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
T-SB-0103-20 Rev1
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
T-SB-0005-24 Rev1
Some 2021 model year Avalon, 2020 – 2022 model year Camry, and 2019 – 2022 model year RAV4 vehicles equipped with an A25A-FKS engine may exhibit reduced engine power and/or a MIL ON condition with one or more of the following throttle body Diagnostic Trouble Codes (DTCs) present in freezing temperatures: •P01201C: Throttle / Pedal Position Sensor / Switch “A” Circuit Voltage Out of Range. •P210015: Throttle Actuator “A” Control Motor Circuit Short to Battery or Open. •P210019: Throttle Actuator “A” Control Motor Circuit Current Above Threshold. •P211172: Throttle Actuator “A” Control System Actuator Stuck Open. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic and the fuel pump assembly have been modified to address these conditions.
T-SB-0061-23 Rev1
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
T-SB-0062-23 Rev1
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
T-SB-0035-24
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
T-SB-0038-24
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.
T-SB-0039-24
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
T-TT-0754-24
Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
T-SB-0064-18 Obs
OBSOLETE NOTICE March 11, 2024: This bulletin is now obsolete. Please see T-SB-0013-24.
T-PANT-2024-004-
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-SB-0013-24
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
22TE09a
TI: TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2021 ? 2022 MODEL YEAR RAV4 PRIME
TSB001024
TSB: Some 2021 ? 2022 model year Avalon, 2018 ? 2024 Camry, and 2019 ? 2024 RAV4 vehicles with A25A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs) upon cold soak start up with engine coolant temperatures between 14°F ? 41°F: ?P030027 ? Random/Multiple Cylinder Misfire Detected (Emission) Signal Rate of Change Above Threshold ?P030000 ? Random/Multiple Cylinder Misfire Detected ?P030100 ? Cylinder 1 Misfire Detected ?P030200 ? Cylinder 2 Misfire Detected ?P030300 ? Cylinder 3 Misfire Detected ?P030400 ? Cylinder 4 Misfire Detected Follow the Repair Procedure in this bulletin to address these conditions.
TSB010622
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
TSB010421
TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch ?A? Signal Stuck in Range) and/or P052477 (Engine Oil Pressure Too Low [Severe]) present. Moisture from blow-by gases condenses and accumulates in the engine oil during short trips in extreme cold weather. When the moisture in the oil freezes, the oil pressure may drop, and the aforementioned warning indicators may display. Follow the procedures in this bulletin to address these conditions.
T-SB-0005-24
TSB: Some 2021 model year Avalon, 2020 ? 2022 model year Camry, and 2019 ? 2022 model year RAV4 vehicles equipped with an A25A-FKS engine may exhibit reduced engine power and/or a MIL ON condition with one or more of the following throttle body Diagnostic Trouble Codes (DTCs) present in freezing temperatures: ?P01201C: Throttle / Pedal Position Sensor / Switch ?A? Circuit Voltage Out of Range. ?P210015: Throttle Actuator ?A? Control Motor Circuit Short to Battery or Open. ?P210019: Throttle Actuator ?A? Control Motor Circuit Current Above Threshold. ?P211172: Throttle Actuator ?A? Control System Actuator Stuck Open. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic and the fuel pump assembly have been modified to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions
TSB005823
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
TSB003220
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
TSB005123
OBSOLETE NOTICE August 17, 2023: This bulletin is no longer applicable and is now obsolete
TTT073723
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.
20TE03
DP: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case.
22TE05_Dealer Le
DL: Although the roof rails are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to roof rail water leaks. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
22TE05_Region Le
RL: The specific condition covered by this program is roof rail water leaks from the roof rail mounting clips due to deterioration of the seal of the roof rail clips. If a water leak has been verified, the vehicle will be inspected and repaired with new roof rail clips. The vehicle will also be inspected for water damage and cleaned and/or repaired accordingly under the terms of this Customer Support Program.
23TE01 Dealer Pa
DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the presence of a fuel odor in or around the engine bay originating at the high-pressure fuel pump of the subject vehicles.
T-SB-0016-23
TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit water entry from one or more roof rail garnish clips. Follow the procedures in this bulletin to address this condition.
T-TT-0699-22 Rev
TT: Some Model Year 2018-2023 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter
T-TT-0724-23
TT: Some 19-21MY RAV4 Japan produced vehicles in Puerto Rico only exhibit a squeak type noise from the front suspension over bumps. Japan produced vehicles can be identified by VINs beginning with J.
T-SB-0014-23
TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit a rattle noise from the sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Follow the Repair Procedure in this bulletin to address this condition.
TSB005822
TSB: Some 2019 ? 2022 model year RAV4 vehicles may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs) present: ?P0087/P008700 ? Fuel Rail/System Pressure ? Too Low ?P107A2A ? Fuel Rail Pressure Sensor (Low) Signal Stuck in Range This condition may occur when the vehicle is operated at high altitudes and temperatures, typically above 3,300 feet (1,000 meters) and at ambient temperatures above 85°F (30°C). The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) and the fuel suction tube assembly have been improved to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
TTT071522
TT: Some 2019- 2023 RAV4 HV vehicles may duplicate an abnormal noise (Growl, Humming and/or other) from the Hybrid T/A and/or MGR at various vehicle speeds and normal drive conditions
23TE04
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
23TE05
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2015-2020 model year (MY) vehicles that were not previously involved in a Safety Recall or Special Service Campaign related to the low pressure fuel pump. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
TSB000923
TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
T-TT-0611-20 Rev
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
T-SB-0119-20 Obs
OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete. Please see T-SB-0106-22.
T-SB-0106-22
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system
T-SB-0001-22 Rev
TSB: Some 2019 ? 2023 model year RAV4 and RAV4 Hybrid vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking. Follow the Repair Procedure in this bulletin to address this condition
T-TT-0715-22
TT: Some 2019- 2023 RAV4 HV vehicles may duplicate an abnormal noise (Growl, Humming and/or other) from the Hybrid T/A and/or MGR at various vehicle speeds and normal drive conditions.
T-SB-0094-21 Rev
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
T-TT-0708-22
TT: Some Model Year 2018-2022 vehicles equipped with A25A-FKS or A25A-FXS engines may experience a MIL ON condition with the following DTCs: P043F00, P043E00, P24007E, P24007F, P24187E
T-TT-0703-22
TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition has been confirmed with multiple Android phones, including Samsung Galaxy S21 and S22, and Google Pixel 6.
TTT069922
TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.
TSB002222Rev1
TSB: Some 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal noise from the vehicle?s AWD Dynamic Torque Vectoring Disconnect system from either the transfer assembly or rear differential carrier assembly when accelerating from a stop and/or on deceleration after driving the vehicle for 15 minutes or more. This condition occurs with ?Normal? drive mode selected during disconnect/connect timing of the AWD system
TSB001221Rev2
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
T-SB-0110-20 Rev
TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
T-SB-0015-21 Rev
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Toyota vehicles equipped with an FKS engine
TSB009421Rev1
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
TTT055919Rev1
TT: This Tech Tip ONLY applies to 2019 model year RAV4 Adventure/Limited grade vehicles equipped with torque vectoring AWD system. Some customers may experience a clicking type noise at approximately 20-30 mph with ?Normal? or ?ECO? drive mode selected..
TTT069522
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
TSB006720
OBSOLETE NOTICE March 17, 2022: This bulletin is now obsolete. Please see T-SB-0022-22.
TTT063620
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
TTT061620
TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?), which may be more pronounced after a cold soak. The steering angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point Memorization and the Steering Sensor Zero Point Calibration must be performed. These steps are consistent with Step 3 and 4 of the ?BEFORE INSPECTION? section of the Pre-Delivery Service Check Sheet
TSB002222
TSB: Some 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal noise from the vehicle?s AWD Dynamic Torque Vectoring Disconnect system from either the transfer assembly or rear differential carrier assembly when accelerating from a stop and/or on deceleration after driving the vehicle for 15 minutes or more. This condition occurs with ?Normal? drive mode selected during disconnect/connect timing of the AWD system.
T-TT-0687-22
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
T-SB-0084-21 Rev
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition is caused by a cavity wax/debris/substance that may block door drain holes and restrict water from draining properly. Follow the Repair Procedure in this bulletin to address this condition
T-SB-0012-21 Rev
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
T-SB-0119-20 Rev
TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
T-SB-0104-21
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch "A" Signal Stuck in Range) and/or P052477 (Engine Oil Pressure too low [Severe]). Moisture from blow-by gases condenses and accumulates in the engine oil during short trips in extreme cold weather. When the moisture in the oil freezes, the oil pressure may drop, and the aforementioned warning indicators may display. Follow the procedures in this bulletin to address these conditions.
T-SB-0094-21
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
T-TT-0578-19 Rev
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
T-TT-0666-21
TT: **Puerto Rico Only** Customer states hearing a loud clunk/abnormal noise coming from the front of the vehicle when going over bumps.
T-SB-0084-21
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid, and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition is caused by a cavity wax/debris/substance that may block door drain holes and restrict water from draining properly. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0065-21 Rev
TSB: Some 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal buzz/groan noise from the front transfer case at 20 ? 30 mph when accelerating from a stop and/or at 20 ? 13 mph on deceleration after driving the vehicle for 15 ? 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system. Follow the procedures in this bulletin to address this condition.
T-SB-0112-20 Rev
TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative. ?Bluetooth® microphone and voice command are inoperative. ?Right front audio speakers are inoperative. ?Connected services are inoperative. ?Remote start is inoperative. A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.
T-TT-0663-21
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
T-TT-0631-20 Rev
TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account. To simplify the diagnosis and prevent the unnecessary replacement of parts, please refer to the procedure below. NOTE: This Tech Tip does not apply if the guest is currently under their Wi-Fi Trial.
T-SB-0080-19 Rev
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
20TE04_Dealer Pa
DP: Toyota has received customer reports of certain 2019-2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns. Note: Fuel tanks are covered under the normal California Emissions Control Warranty period, 7 years or 70,000 miles (whichever comes first), for the following states: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington.
T-SB-0047-20 Obs
OBSOLETE NOTICE July 09, 2021: This bulletin is now obsolete. Please see T-SB-0051-21.
T-SB-0051-21
TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth® is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay®. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay®. ?CAN networking DTC B1321. ?Volume inoperative after using Siri®. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM® music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM® sound slow to start. ?Abnormal Toyota apps and Scout Operation Some 2020 model year Prius and Prius Prime, 2019 model year RAV4 and RAV4 Hybrid, and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195), or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call. ?Software enhancements. ?Intermittent rebooting. ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode. ?Unable to pair Android? devices after Google? apps update. ?Unable to access camera diagnosis system. ?USB audio does not resume. ?Intermittent Bluetooth® disconnection. ?Abnormal voice recognition operation. ?Phone call history does not update. ?Bluetooth® loses connection after USB connection is made. ?Clock not displayed on the map screen. ?Intermittent phone ringing with no incoming phone call.
T-TT-0659-21 Rev
TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.
T-TT-0652-21 Rev
TT: This Tech Tip applies to 2019 model year RAV4 Adventure/Limited grade equipped with torque vectoring AWD system ONLY. Some customers may experience an abnormal noise from rear differential after driving the vehicle for 15-20 minutes or more. This condition occurs with ?Normal? drive mode selected.
Toyota PRO21-UFR
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
T-TT-0652-21
TT: This Tech Tip applies to 2019 model year RAV4 Adventure/Limited grade equipped with torque vectoring AWD system ONLY. Some customers may experience an abnormal noise from rear differential after driving the vehicle for 15-20 minutes or more. This condition occurs with ?Normal? drive mode selected.
T-SB-0071-20 Rev
TSB: Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time. ?Abnormal Bluetooth® operation. ?Abnormal Wi-Fi operation. ?Microphone remains on the screen after voice recognition failure. ?Unable to see text with headlights on (text is the same color as the background). Some 2019 ? 2020 model year Toyota vehicles equipped with Entune? Audio (version 1007), Entune? Audio Plus (version 1011), or Entune? Premium Audio (version 1011) or earlier may exhibit one or more of the following conditions: ?Phone does not auto-connect on startup. ?Intermittent black screen. ?Apple CarPlay® home screen widget turns white when USB flash drive is disconnected. ?Abnormal phone book sorting. ?Unable to see DCM Status when in dark red or dark blue modes. ?XM no signal banner appears at all times. ??Check antenna,? ?ID Displaying,? or ?Seeking? always displays on XM mode. ?Unable to switch Bluetooth® devices. ?Apps button is inactive in the voice recognition hint screen when using Apple CarPlay®. ?Incorrect Spanish translations. ?Voice recognition is not canceled during a phone call. ?Low Easy Speak volume. ?Voice recognition ?Web Search? is inoperative. ?Entune? apps are inoperative and ?When it is safe and legal to do so, please ensure your Entune? App Suite application is running and logged in on your phone? pop-up appears. ?Download screen appears even though nothing is being downloaded. ?Intermittent partially white screen. ?Screen intermittently locked. ?Text goes off the edge of the screen. ?Screen is black for 10 seconds after shifting out of Reverse when using Apple CarPlay® A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the softwa
T-SB-0015-21
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2021 model year Toyota vehicles equipped with an FKS engine.
T-TT-0616-20 Rev
TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?), which may be more pronounced after a cold soak. The steering angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point Memorization and the Steering Sensor Zero Point Calibration must be performed.
T-SB-0044-16 Obs
OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
Toyota Safety Re
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-TT-0636-20 Rev
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0012-21
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
20TE04 - RAV4 HV
DP: Toyota has received customer reports of certain 2019-2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns.
CUSTOMER SUPPORT
RE: Toyota has received customer reports of certain 2019-2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns.
RAV4 HV Refuelin
RAV4 HV Refueling Performance - Job Aid 20TE04 20TE05 20TE06
T-SB-0109-20 Rev
TSB: Some 2019 ? 2021 model year RAV4 Hybrid vehicles may experience one or both of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed while refueling is less than expected when the fuel nozzle automatically clicks off. Additionally, the distance to empty mileage displayed on the Multi-Information Display (MID) may be less than expected. To address these concerns a new fuel tank and fuel sender gauge were developed. Based on production location and timing, some vehicles may already have the updated fuel tank and/or fuel sender gauge installed. In cases where these vehicles exhibit this condition only replace the necessary pre-countermeasure part. Refer to the Production Change Information section in this bulletin to identify which group the vehicle belongs to and follow the Repair Procedure in this bulletin to address these conditions.
T-SB-0032-20 Rev
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
T-TT-0623-20 Rev
TT: Some 2019-2020 model year RAV4 and RAV4 HV 4WD vehicles may exhibit a front brakesqueal/squeak noise when braking at low speeds.
T-TT-0636-20
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0047-19 Obs
OBSOLETE NOTICE December 11, 2020: This bulletin is now obsolete. Please see T-SB-0119-20.
T-SB-0047-20 Rev
TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth® is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay®. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay®. ?CAN networking DTC B1321. ?Volume inoperative after using Siri®. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM® music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM® sound slow to start. ?Abnormal Toyota apps and Scout Operation.
T-SB-0119-20
TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
T-SB-0079-20 Rev
TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear-view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 ? 70 mph on typical concrete/asphalt road surfaces. Follow the Repair Procedure in this bulletin to improve this condition.
20TE03-DL-Final
DL: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.3
20TE03-Dealer Pa
DP: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.3
Customer Support
RE: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.3
T-SB-0112-20
TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative ?Bluetooth® microphone and voice command are inoperative ?Right front audio speakers are inoperative ?Connected services are inoperative ?Remote start is inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.
T-SB-0110-20
TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
T-SB-0109-20
TSB: Some 2019 ? 2020 model year RAV4 Hybrid vehicles may experience one or both of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed while refueling is less than expected when the fuel nozzle automatically clicks off. Additionally, the distance to empty mileage displayed on the Multi-Information Display (MID) may be less than expected. To address these concerns a new fuel tank and fuel sender gauge were developed. Based on production location and timing, some vehicles may already have the updated fuel tank and/or fuel sender gauge installed. In cases where these vehicles exhibit this condition only replace the necessary pre-countermeasure part. Refer to the Production Change Information section in this bulletin to identify which group the vehicle belongs to and follow the Repair Procedure in this bulletin to address these conditions.
T-TT-0630-20
TT: Some 2019-2020 model year RAV4 HV vehicles may experience DTC codes P0AA649 / P1C8049. - P0AA649-Hybrid/EV Battery Voltage System Isolation Internal Electronic Failure - P1C8049-Hybrid/EV Battery Voltage System Isolation (Rear Motor Area) Internal Electronic Failure Vehicles exhibiting this condition have been experiencing a short in MGR connector due to corrosion.
T-TT-0631-20
TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account.
T-SB-0019-20 Rev
TSB: Some 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal buzz/groan noise from the front transfer case at 20 ? 30 mph when accelerating from a stop and/or at 20 ? 13 mph on deceleration after driving the vehicle for 15 ? 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0628-20
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0062-20 Rev
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
T-SB-0086-19 Rev
TSB Some 2019 ? 2020 model year RAV4 vehicles may exhibit an AWD Warning Light ON condition with Diagnostic Trouble Code (DTC) C13F800 (4WD/AWD Rear Disconnect System Performance) present. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0623-20
TT: Some 2019-2020 model year RAV4 and RAV4 HV vehicles may exhibit a front brake squeal/squeak noise when braking at low speeds.
T-SB-0073-19 Obs
OBSOLETE NOTICE July 31, 2020: This bulletin is no longer applicable and is now obsolete.
T-TT-0468-17 Rev
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0071-20
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0160-19. Service Bulletin No. T-SB-0160-19 is obsolete and any printed versions should be discarded. Some 2019 ? 2020 model year Toyota vehicles equipped with Entune? Audio (version 1007), Entune? Audio Plus (version 1011), or Entune? Premium Audio (version 1011) or earlier may exhibit one or more of the following conditions: ?Phone does not auto-connect on startup. ?Intermittent black screen. ?Apple CarPlay® home screen widget turns white when USB flash drive is disconnected. ?Abnormal phone book sorting. ?Unable to see DCM Status when in dark red or dark blue modes. ?XM no signal banner appears at all times. ??Check antenna,? ?ID Displaying,? or ?Seeking? always displays on XM mode. ?Unable to switch Bluetooth® devices. ?Apps button inactive in the voice recognition hint screen when using Apple CarPlay®. ?Incorrect Spanish translations. ?Voice recognition is not canceled during a phone call. ?Low Easy Speak volume. ?Voice recognition ?Web Search? is inoperative. ?Entune? apps are inoperative and ?When it is safe and legal to do so, please ensure your Entune? App Suite application is running and logged in on your phone? pop-up appears. ?Download screen appears even though nothing is being downloaded. ?Intermittent partially white screen. ?Screen intermittently locked. A software update is now available to address these conditions
T-SB-0160-19 Obs
TSB: OBSOLETE NOTICE July 23, 2020: This bulletin is now obsolete. Please see T-SB-0071-20.
T-TT-0553-19 Rev
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker
T-SB-0067-20
TSB: Some 2019 - 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal noise from the rear differential assembly when accelerating from a stop and/or on deceleration after driving the vehicle for 15 - 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system.
T-TT-0552-19 Rev
TT: Repairing a 1234YF HVAC system on a gas powered (non-hybrid) Toyota vehicle may require additional compressor oil to complete the repairs. The various 1234YF compressor oils (ND-12, PS-D1, or VC100YF) are available through the Toyota Approved Dealer Equipment website.
T-SB-0062-20
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
T-SB-0061-20
TSB: Some 2019 ? 2020 model year RAV4 or RAV4 Hybrid vehicles may experience a red or yellow Electronic Power Steering (EPS) light ON condition with Diagnostic Trouble Code (DTC) C05D604 present when starting the vehicle or while driving. The EPS logic in the EPS gear assembly ECU has been modified to reduce the possibility of this condition.
T-TT-0615-20 Rev
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
T-SB-0064-18 Rev
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
T-TT-0616-20
TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced with ADAS systems (LTA, LKA, DRCC) turned on or after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Sensor Zero Point Calibration and Steering Angle Neutral Point memorization must be performed.
T-TT-0615-20
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
T-TT-0559-19_Rev
TT: This Tech Tip ONLY applies to 2019 model year RAV4 Adventure/Limited grade vehicles equipped with torque vectoring AWD system. Some customers may experience a clicking type noise at approximately 20-30 mph with "Normal" or "ECO" drive mode selected.
T-TT-0539-19_Rev
TT: This Tech Tip applies to 2019 model year RAV4 Adventure/Limited grade equipped with torque vectoring AWD system ONLY. Some customers may experience a buzz/groan at 20-30 mph when accelerating from a stop and/or at 13-20 mph on deceleration after driving the vehicle for 15-20 minutes or more. This condition occurs with ?Normal? drive mode selected.
T-TT-0611-20
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
T-TT-0516-18_Rev
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
T-SB-0039-19 Obs
TSB: OBSOLETE NOTICE May 11, 2020: This bulletin is now obsolete. Please see T-SB-0047-20.
T-SB-0047-20
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0039-19. The aforementioned bulletin is obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. Some 2019 model year RAV4, RAV4 Hybrid and some 2018 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail to download ?Bluetooth® is unable to automatically connect after key cycle ?Abnormal microphone operation ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE ?No outgoing voice during phone calls when using Apple CarPlay® ?Incoming calls incorrectly shown on the Multi-information Display (MID) when using Apple CarPlay® ?CAN networking DTC B1321 ?Volume inoperative after using Siri® ?Unable to adjust the treble audio setting ?Song information flickering ?Unable to select Sirius XM® music genre by voice recognition ?Noise when hanging up call on handset ?Transferred contacts do NOT match the number of handset contacts ?Sirius XM® sound slow to start ?Abnormal Toyota Apps and Scout Operation Some 2020 model year Prius, Prius Prime, some 2019 model year RAV4, RAV4 Hybrid, and some 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195) or Navigation (version 1035) or earlier may exhibit one or more of the following conditions:?Unable to play audio source after incoming call ?Software enhancements ?Intermittent rebooting ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode ?Unable to pair Android? devices after Google? apps update ?Unable to access camera diagnosis system ?USB audio does not resume ?Intermittent Bluetooth® disconnection ?Abnormal voice recognition operation ?Phone call history does not
T-SB-0160-19_Rev
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0143-18. Service Bulletin No. T-SB-0143-18 is obsolete and any printed versions should be discarded. Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time ?Abnormal Bluetooth® operation ?Abnormal Wi-Fi operation G49?Microphone remains on screen after voice recognition failure ?Unable to see text with headlights on (text is same color as background) Some 2019 ? 2020 model year Toyota vehicles equipped with Entune? Audio (version 1007), Entune? Audio Plus (version 1011), or Entune? Premium Audio (version 1011) or earlier may exhibit one or more of the following conditions: ?Phone does not auto-connect on startup ?Intermittent black screen?Apple CarPlay® home screen widget turns white when USB flash drive is disconnected ?Abnormal phone book sorting ?Unable to see DCM Status when in dark red or dark blue modes ?XM no signal banner appears at all times ??Check antenna,? ?ID Displaying,? or ?Seeking? always displays on XM mode ?Unable to switch Bluetooth® devices ?Apps button inactive in the voice recognition hint screen when using Apple CarPlay® ?Incorrect Spanish translations ?Voice recognition is not canceled during a phone call ?Low Easy Speak volume ?Voice recognition ?Web Search? is inoperative ?Entune? apps are inoperative and ?When it is safe and legal to do so, please ensure your Entune? App Suite application is running and logged in on your phone? pop-up appears ?Amazon Alexa inoperative on iOS devices
T-SB-0045-20
TSB: Some 2019 ? 2020 model year RAV4 HV vehicles may experience a difficult-to-start condition accompanied by a hybrid system warning lamp occurring during below-freezing temperatures (< 32°F). This condition may occur at initial start-up after a short-distance drive. After performing a Health Check, the Diagnostic Trouble Codes (DTCs) U011087 and U029387 may be present. These codes are because of the IGCT (90987-02025) relay not being able to supply power to HV ECU. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0529-19_Rev
TT: Customers may experience abnormal noise/vibration from the hybrid transaxle.
T-TT-0606-20
TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in T-SB-0009-19 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.
T-TT-0537-19_Rev
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.
T-SB-0032-20
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
T-SB-0077-19_Rev
TSB: Some 2019 model year RAV4 Hybrid vehicles may exhibit a flutter/rattle noise during vehicle operation from the HV battery cooling fan. A new HV battery intake duct has been developed. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0601-20
TT: Some 2019-2020 model year RAV4 2WD vehicles may exhibit a front brake squeak at low/parking lot speeds (< 10 MPH). This condition is more likely to occur after a cold soak.
T-SB-0019-20
TSB: Some 2019 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal buzz/groan noise from the front transfer case at 20 ? 30 mph when accelerating from a stop and/or at 20 ? 13 mph on deceleration after driving the vehicle for 15 ? 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0065-19_Rev
TSB: OBSOLETE NOTICE Month 03, 2020: This bulletin is now obsolete. Please see T-SB-0019-20.
T-TT-0594-20_Rev
TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.
T-CAR-2020-2019
Toyota is investigating reports of certain 2019 and 2020 RAV4 Hybrid vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. This investigation includes customers noting the "Distance to Empty" shown on the multi-information display is less than expected
T-TT-0581-19_Rev
Some 2019 - 2020 model year RAV4 HV customers may be experiencing some concern related to the fuel gauge reading less than full. Please note, this communication refers to 2019-2020 RAV4 HV customers only. The meter may display somewhere around 3/4 or 7/8 full at the time of gas station pump auto stop
T-SB-0039-19_Rev
Some 2019 model year RAV4, RAV4 Hybrid and some 2019 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail to download ?Bluetooth® is unable to automatically connect AFTER key cycle ?Abnormal microphone operation ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE?No outgoing voice during phone calls when using Apple CarPlay® ?Incoming calls incorrectly shown on the Multi-information Display (MID) when using Apple CarPlay® ?CAN networking DTC B1321 ?Volume inoperative AFTER using Siri® ?Unable to adjust the treble audio setting ?Song information flickering ?Unable to select Sirius XM® music genre by voice recognition ?Noise when hanging up call on handset ?Transferred contacts do NOT match the number of handset contacts ?Sirius XM® sound slow to start ?Abnormal Toyota Apps and Scout Operation ?Some vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195) or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call ?Software enhancements ?Intermittent rebooting ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode ?Unable to pair Android? devices after Google? apps update ?Unable to access camera diagnosis system ?USB audio doesn?t resume ?Intermittent Bluetooth® disconnection ?Abnormal voice recognition operation?Phone call history does not update ?Bluetooth® loses connection after USB connection is made ?Navigation inoperative ?Microphone disconnected pop-up message ?Clock not displayed on the map screen ?Intermittent phone ringing with no incoming phone call ?Clock format changes from 12 ? 24 hours intermittently ?Screen intermittently goes blank ?Sound changes from one speake
T-SB-0008-20
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
T-SB-0009-20_Obs
TSB: OBSOLETE NOTICE January 28, 2020: This bulletin is no longer applicable and is now obsolete.
T-TT-0580-19_Rev
TT: Currently under investigation. Please contact TAS if you have a vehicle that exhibits a leak from the Transmission Side Cover with no signs of damage or other conditions unrelated to regardless of miles or months in service. If it?s a Sunday or holiday continue with diagnosis and repair, save all parts and details, contact TAS on the next available work day and review details with TAS engineer.
T-TT-0520-19_Rev
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
T-SB-0143-18_Rev
TSB: OBSOLETE NOTICE January 15, 2020: This bulletin is now obsolete. Please see T-SB-0160-19.
T-TT-0594-20
TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.
T-SB-0086-19_Rev
TSB: REVISION NOTICE December 23, 2019 Rev1: ? The Parts Information and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2019 model year RAV4 vehicles may exhibit an AWD Warning Light ON condition with Diagnostic Trouble Code (DTC) C13F800 (4WD/AWD Rear Disconnect System Performance) present. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0107-19_Rev
TSB: REVISION NOTICE December 17, 2019 Rev1: ?The Parts and Calibration tables have been updated. Any previous printed versions of this bulletin should be discarded. Some 2019 model year RAV4 vehicles may exhibit a hesitation on acceleration from a slow roll or rolling stop under all of the following conditions. ? 6 mph or below ? Immediately following a 3 ? 1 downshift ? Less than 40% accelerator pedal application The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the potential for hesitation. Follow the Repair Procedure in this bulletin to update the ECM calibration.
T-SB-0047-19_Rev
TSB: REVISION NOTICE December 13, 2019 Rev1: ? Applicability has been updated to include several 2020 model year Toyota vehicles. ? The Required Tools & Equipment section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 3). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
T-TT-0442-17_Rev
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
T-TT-0582-19
TT: Customer states that there is a squeak or groan noise from the steering column area when turning the steering wheel.
T-SB-0099-19_Rev
TSB: REVISION NOTICE November 11, 2019 Rev1: ? The title of this bulletin has been updated to include ?Lock.? Any previous printed versions of this bulletin should be discarded. Some 2019 model year RAV4 and RAV4 Hybrid vehicles may exhibit an inoperative shift-linked and/or speed-linked automatic door lock condition. This automatic door lock feature can be customized through the vehicle?s multimedia system and Techstream, but customization may be inoperative on these vehicles. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0581-19
TT: Some 2019 model year RAV4 HV customers may be experiencing some concern related to fuel gauge reading less than full. Please note, this communication refers to 2019 RAV4 HV customers only. The meter may display somewhere around 3/4 or 7/8 full at time of gas station pump auto stop.
T-TT-0580-19
TT: Some 2018-2020 model year UA80/UB80 transmission equipped models may experience a leak from the Transmission Side Cover. This issue is currently under investigation. Vehicles are being sought regardless of months in service or mileage. Only seeking vehicles with leaking transmissions with no other signs of damage to the side cover.
T-TT-0578-19
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
T-SB-0138-18-Rev
TSB: REVISION NOTICE September 24, 2019 Rev1: ? Applicability has been updated to include 2020 model year RAV4 and RAV4 HV vehicles. Any previous printed versions of this bulletin should be discarded. Some 2019 ? 2020 model year RAV4 and RAV4 HV vehicles shipped from Japan may have front emergency towing eyelets installed to aid in transportation. Remove the emergency towing eyelets during Pre-Delivery Service (PDS) using the following procedure.
T-TT-0573-19
TT: Some customers may experience a call failure when attempting to call a conference call number that has been saved in their phonebook (ex: ?8005550122,,,1.,2;;;2#?). This issue is caused by changes to the Bluetooth in the iOS 13 update and may be resolved in a future iOS update.
T-SB-0107-19
TSB: Some 2019 model year RAV4 vehicles may exhibit a hesitation on acceleration from a slow roll or rolling stop under the following conditions. * 6 mph or below * Immediately following a 3 * 1 downshift * Less than 40% accelerator pedal application The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the potential for hesitation. Follow the Repair Procedure in this bulletin to update the ECM calibration. NOTE This Service Bulletin requires a drive pattern to be performed after the calibration update is completed. The proper execution of these drive patterns is necessary for the drivability updates to take effect. Refer to the Repair Procedure for drive pattern details.
T-SB-0099-19
TSB: Some 2019 model year RAV4 and RAV4 Hybrid vehicles may exhibit an inoperative shift-linked and/or speed-linked automatic door lock condition. This automatic door lock feature can be customized through the vehicle?s multimedia system and Techstream, but customization may be inoperative on these vehicles. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0559-19
TT: This Tech Tip ONLY applies to 2019MY RAV4 Adventure/Limited grade vehicles equipped with torque vectoring AWD system. Some customers may experience a clicking type noise at approximately 20-30mph with "Normal" or "ECO" drive mode selected.
T-SB-0086-19
TSB: Some 2019 model year RAV4 vehicles may exhibit an AWD Warning Light/Message ON condition with Diagnostic Trouble Code (DTC) C13F800 (4WD/AWD Rear Disconnect System Performance) present. Follow the Repair Procedure in this bulletin to address this condition. NOTE This Service Bulletin ONLY applies to 2019 model year RAV4 Limited and Adventure grade vehicles with torque vectoring AWD system.
T-TT-0553-19
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker
T-SB-0080-19
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
T-TT-0539-19-Rev
TT: This Tech Tip applies to 2019 model year RAV4 Adventure/Limited grade equipped with torque vectoring AWD system ONLY. Some customers may experience a buzz/groan at 20-30 mph when accelerating from a stop and/or at 13-20 mph on deceleration after driving the vehicle for 15-20 minutes or more. This condition occurs with ?Normal? drive mode selected.
T-SB-0076-19
TSB: Some 2009 ? 2019 model year Toyota vehicles with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel cleaners and polish that contain acidic substances may damage the clear coat of the wheel, resulting in the undercoating (black) to become visible.
T-SB-0077-19
TSB: Some 2019 model year RAV4 Hybrid vehicles may exhibit a flutter/rattle noise during vehicle operation from the HV battery cooling fan. A new HV battery intake duct has been developed. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0134-16-Rev
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
T-TT-0552-19
TT: When repairing a 1234YF HVAC system on a gas powered (Non-Hybrid) Toyota and the addition of compressor oil is required to complete the repairs, the various 1234YF compressor oils (ND-12, PS-D1, or VC100YF) are available through the Toyota Approved Dealer Equipment website.
T-SB-0073-19
TSB: TMNA Accessory Sales and Marketing has developed a Toyota paint protection film (PPF) decal (treated with a specially developed light adhesive) for 2019 ? 2020 model year Toyota vehicles. The decal comes in two sizes (2.8 in. x 8 in. and 4 in. x 8 in.) for small and large hoods and will be applied to the top of PPF for all series at TLS accessory installation facilities. The decal is intended to stay affixed to the film until delivery detail/wash. Just before customer delivery, follow the procedure in this Service Bulletin to remove the decal and any residue left by the adhesive.
T-TT-0551-19
TT: Some customers may experience an Entune? update pop-up message after every key cycle.
T-TT-0549-19
TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.
T-TT-0550-19
TT: Abnormal noise from rear of vehicle when traveling over bumps.
T-SB-0064-18_Rev
TSB: REVISION NOTICE June 17, 2019 Rev1: ? Applicability has been updated to include 2019 ? 2020 model year Corolla Hatchback, RAV4, and RAV4 Hybrid and 2020 model year Corolla and Corolla Hybrid vehicles. ? The Required Tools & Equipment section has been updated. Any previous printed versions of this bulletin should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system and to add and/or remove a key. NOTICE When performing a Smart Code Reset, ALL registered keys are erased and CANNOT be used again on ANY vehicle. For Undesignated Key Permanent Erasure utility, ONLY the keys that are NOT present will be removed. ANY keys that are NOT present can never be reused.
T-SB-0065-19
TSB: Some 2019 model year RAV4 vehicles may exhibit an abnormal buzz/groan noise at 20 ? 30 mph when accelerating from a stop and/or at 13 ? 20 mph on deceleration after driving the vehicle for 15 ? 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of AWD system. Follow the Repair Procedure in this bulletin to address this condition. NOTE This Service Bulletin ONLY applies to 2019 model year RAV4 Limited and Adventure grade vehicles with Torque Vectoring AWD System.
Expired Quick Re
CRC SPRAY QUICK REFERENCEGUIDE
T-SB-0143-18-Rev
TSB: REVISION NOTICE May 15, 2019 Rev1: ? Applicability has been updated to include 2019 model year C-HR, Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid and 2020 model year Corolla and Corolla Hybrid vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? 3.0 Audio Plus (version 1002) or Entune? 3.0 Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ? Incorrect GPS date and time ? Abnormal Bluetooth® operation ? Abnormal Wi-Fi operation ? Microphone remains on screen after voice recognition failure ? Unable to see text with headlights on (text is same color as background)
T-TT-0539-19
TT: This Tech Tip applies to 2019 model year RAV4 Adventure/Limited grade equipped with torque vectoring AWD system ONLY. Some customers may experience a buzz/groan at 20-30 mph when accelerating from a stop and/or at 13-20 mph on deceleration after driving the vehicle for 15-20 minutes or more. This condition occurs with ?Normal? drive mode selected.
T-SB-0047-19
TSB: Some 2018 ? 2019 model year Toyota vehicles equipped with the Entune? 3.0 Premium Audio Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9), and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 2). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update. NOTE Map data is released once each year through the shipment of an SST USB flash drive to each dealer. The SST MUST be stored in the SST cabinet to ensure it can be easily found
T-TT-0537-19
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.
T-TT-0536-19
TT: Alignment specifications for some 2019 and 2020 new model vehicles have been updated and are significantly different from the previous model.
T-SB-0039-19
TSB: Some 2019 model year RAV4, RAV4 Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ? Entune? fails to download ? Bluetooth® is unable to automatically connect after key cycle ? XM antenna disconnection history Diagnostic Trouble Code (DTC) B15FE ? No outgoing voice during phone calls when using Apple CarPlay® ? Incoming calls incorrectly shown on the multi-information display (MID) when using Apple CarPlay® ? CAN networking DTC B1321 ? Volume inoperative after using Siri® ? Unable to adjust the treble audio setting ? Song information flickering ? Unable to select XM music genre by voice recognition ? Noise when hanging up call on handset ? Transferred contacts do not match the number of handset contacts ? XM sound slow to start ? Abnormal Entune? and Scout Operation. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.
T-TT-0535-19
TT: Some 2019 model year RAV4 & RAV4 HV may exhibit a condition where the driver seat memory is inoperative or is not registered (initialized). This may be caused by the seat memory initialization not being conducted during PDS.
T-TT-0529-19
TT: Customers may experience noise from the hybrid transaxle.
T-TT-0414-16-Rev
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
T-TT-0468-17-Rev
TT: HVAC drain tube is found to be blocked/clogged.
T-TT-0511-18-Rev
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
T-SB-0140-18_Rev
TSB: REVISION NOTICE February 11, 2019 Rev2: ? The Before Inspection section has been updated. January 14, 2019 Rev1: ? The Required Tools & Equipment section has been updated. Any previous printed versions of this bulletin should be discarded. Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories. ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2019 model year RAV4 and RAV4 HV. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
T-SB-0044-16_Rev
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Introduction and Repair Procedure sections have been updated. March 7, 2017 Rev1: * Applicability has been updated to include 2017 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0525-19
TT: Some Toyota vehicles may exhibit a Lexus Enform Activation pop-up screen during the PDS process. This is a normal condition, please see the recommendations section below.
T-TT-0520-19
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
T-TT-0515-18
TT: When adjusting the Forward Recognition Camera on vehicles with Toyota Safety Sense, it can be difficult to print the repair manual target to the proper size.
T-SB-0140-18
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet of Final Inspection and Cleaning.) A new PDS Check Sheet has been developed for the 2019 model year RAV4 and RAV4 HV. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
T-SB-0138-18
TSB: Some 2019 model year RAV4 and RAV4 HV vehicles shipped from Japan may have front emergency towing eyelets installed to aid in transportation. Remove the emergency towing eyelets during Pre-Delivery Service (PDS) using the following procedure.
T-TT-0503-18_Rev
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
T-TT-0503-18
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
T-SB-0068-18
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0235-17. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0235-17 is obsolete and any printed versions should be discarded. An initialization procedure is required to activate the Entune 3.0, App Suite Connect for Entune 3.0, Audio Entune 3.0 , Audio Plus, and Entune 3.0 Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. A Wi-Fi connection is recommended for optimal functionality when downloading software via a smartphone. Download the latest Entune? 3.0 app onto the smartphone. Following the initialization procedure, individual Entune 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the procedure in this bulletin to perform the initialization and app updates. Additionally, a Safety Connect static cling is available to increase customer awareness. This bulletin also includes the vehicle identification process for Safety Connect-equipped vehicles and the static cling installation procedure.
T-SB-0197-17_Rev
TSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2019 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. Hybrid vehicles are equipped with two types of batteries: * Hybrid Vehicle (HV) battery - Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and auxiliary battery. NOTE - BEFORE disconnecting the auxiliary battery, confirm the shift lever is in the "P" position and apply the parking brake completely. The shift lever CANNOT be shifted from the "P" position with the auxiliary battery disconnected. * If the negative (-) terminal of the auxiliary battery is reconnected, even if the power button is in the Start mode, the hybrid system may NOT start. In this case, push the Power button and select the Start mode again to start the hybrid system (the Ready light is ON). If the hybrid system still does NOT start (the Ready light is OFF), refer to the Repair Manual.
Safety Recall an
Update on Technician Certification Requirements.
T-PG007-01
Replacement vin plates.
T-PG002-91
Product general information.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.