Vehicle report

2018 TOYOTA SIENNA

Compare every TOYOTA SIENNA yearNHTSA and EPA records

Service bulletins

229 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

T-SB-0106-22 Rev2

Service Bulletin/Repair Instructions

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

T-SB-0001-26

Service Bulletin/Repair Instructions

Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

T-SB-0055-24 Rev2

Service Bulletin/Repair Instructions

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-TT-0790-25

Service Bulletin/Repair Instructions

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.

T-SB-0058-23 Rev1

Service Campaign

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

T-TT-0780-25

Service Bulletin/Repair Instructions

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

T-SB-0035-24 Rev2

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24 Rev2

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev2

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0061-23 Rev2

Service Bulletin/Repair Instructions

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

T-SB-0062-23 Rev2

Service Bulletin/Repair Instructions

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

T-SB-0055-24 Rev1

Service Bulletin/Repair Instructions

Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

T-SB-0035-24 Rev1

Service Bulletin/Repair Instructions

T-SB-0038-24 Rev1

Service Bulletin/Repair Instructions

T-SB-0039-24 Rev1

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0055-24

Service Bulletin/Repair Instructions

T-SB-0103-20 Rev1

Service Bulletin/Repair Instructions

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.

T-SB-0061-23 Rev1

Service Bulletin/Repair Instructions

T-SB-0062-23 Rev1

Service Bulletin/Repair Instructions

T-SB-0035-24

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24

Service Bulletin/Repair Instructions

T-SB-0039-24

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-PANT-2024-004-

Service Bulletin/Repair Instructions

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

TSB010622

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

TSB005823

Service Bulletin/Repair Instructions

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

TSB003220

Service Bulletin/Repair Instructions

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

TTT073723

Service Bulletin/Repair Instructions

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.

T-SB-0057-18

Service Bulletin/Repair Instructions

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.

23TE01 Dealer Pa

Service Bulletin/Repair Instructions

DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the presence of a fuel odor in or around the engine bay originating at the high-pressure fuel pump of the subject vehicles.

T-SB-0115-22 Rev

Service Bulletin/Repair Instructions

TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020 model year Sienna vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle.

23TE04

Service Bulletin/Repair Instructions

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

TSB000923

Service Bulletin/Repair Instructions

TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

T-SB-0115-22

Service Bulletin/Repair Instructions

TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, 2017 ? 2020 model year Sienna, and 2016 ? 2023 model year Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle. Follow the Repair Procedure in this bulletin to address this condition

T-TT-0611-20 Rev

Service Bulletin/Repair Instructions

TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

T-SB-0119-20 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete. Please see T-SB-0106-22.

T-SB-0106-22

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system

T-SB-0094-21 Rev

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

T-TT-0703-22

Service Bulletin/Repair Instructions

TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition has been confirmed with multiple Android phones, including Samsung Galaxy S21 and S22, and Google Pixel 6.

TTT069822

Service Bulletin/Repair Instructions

TT: Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.

TSB001221Rev2

Service Bulletin/Repair Instructions

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

T-SB-0015-21 Rev

Service Bulletin/Repair Instructions

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Toyota vehicles equipped with an FKS engine

TSB009421Rev1

Service Bulletin/Repair Instructions

TTT068522

Service Bulletin/Repair Instructions

TT: Some 17-22MY Highlander, and 17-20MY Sienna vehicles with engine serial numbers that start with F or G may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair. If condition is on applicable vehicles with engine serial numbers that do not start with F or G, disregard, and proceed with normal repair.

TTT063620

Service Bulletin/Repair Instructions

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

T-TT-0685-22

Service Bulletin/Repair Instructions

TT: Some 2017-2022 Highlander, and 2017-2020 Sienna vehicles may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair

T-TT-0686-22

Service Bulletin/Repair Instructions

TT: The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs. One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due to a leaking exhaust system. If you encounter a vehicle with any of these DTCs

T-TT-0687-22

Service Bulletin/Repair Instructions

TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis

T-SB-0012-21 Rev

Service Bulletin/Repair Instructions

T-SB-0119-20 Rev

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

T-SB-0094-21

Service Bulletin/Repair Instructions

T-TT-0600-20 Rev

Service Bulletin/Repair Instructions

TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.

T-TT-0578-19 Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

T-SB-0112-20 Rev

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative. ?Bluetooth® microphone and voice command are inoperative. ?Right front audio speakers are inoperative. ?Connected services are inoperative. ?Remote start is inoperative. A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

T-TT-0663-21

Service Bulletin/Repair Instructions

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

T-TT-0631-20 Rev

Service Bulletin/Repair Instructions

TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account. To simplify the diagnosis and prevent the unnecessary replacement of parts, please refer to the procedure below. NOTE: This Tech Tip does not apply if the guest is currently under their Wi-Fi Trial.

T-SB-0080-19 Rev

Service Bulletin/Repair Instructions

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

T-SB-0046-20 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE July 09, 2020: This bulletin is now obsolete. Please see T-SB-0053-21.

T-SB-0047-20 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE July 09, 2021: This bulletin is now obsolete. Please see T-SB-0051-21.

T-SB-0051-21

Service Bulletin/Repair Instructions

TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth® is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay®. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay®. ?CAN networking DTC B1321. ?Volume inoperative after using Siri®. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM® music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM® sound slow to start. ?Abnormal Toyota apps and Scout Operation Some 2020 model year Prius and Prius Prime, 2019 model year RAV4 and RAV4 Hybrid, and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195), or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call. ?Software enhancements. ?Intermittent rebooting. ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode. ?Unable to pair Android? devices after Google? apps update. ?Unable to access camera diagnosis system. ?USB audio does not resume. ?Intermittent Bluetooth® disconnection. ?Abnormal voice recognition operation. ?Phone call history does not update. ?Bluetooth® loses connection after USB connection is made. ?Clock not displayed on the map screen. ?Intermittent phone ringing with no incoming phone call.

T-SB-0053-21

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay® operation. ?Echoing during Apple CarPlay® phone call. ?Abnormal Pandora® operation after answering WhatsApp phone call. ?Alexa® app inoperative when using iOS devices. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay® operation. ?Echoing during Apple CarPlay® phone call. ?Abnormal Pandora® operation after answering WhatsApp phone call. ?Alexa® app inoperative when using iOS devices. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1050) or Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting. ?Pixelated screen during phone calls when using Apple CarPlay®. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Premium Audio (navigation version 1030 or 1040) or earlier may exhibit one or more of the following conditions: ?Navigation expiration pop-up that is more than a year in the future. ?Destination ETA calculation does not account for time zone change or daylight-saving time.

T-TT-0659-21 Rev

Service Bulletin/Repair Instructions

TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.

T-SB-0122-20 Rev

Service Bulletin/Repair Instructions

TSB: Some 2017 ? 2018 model year Highlander and Sienna, 2018 model year Camry, and 2019 model year Avalon vehicles with and without the stop and start feature may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P07407E and/or P27567F. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.

Toyota PRO21-UFR

Service Bulletin/Repair Instructions

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

T-SB-0071-20 Rev

Service Bulletin/Repair Instructions

TSB: Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time. ?Abnormal Bluetooth® operation. ?Abnormal Wi-Fi operation. ?Microphone remains on the screen after voice recognition failure. ?Unable to see text with headlights on (text is the same color as the background). Some 2019 ? 2020 model year Toyota vehicles equipped with Entune? Audio (version 1007), Entune? Audio Plus (version 1011), or Entune? Premium Audio (version 1011) or earlier may exhibit one or more of the following conditions: ?Phone does not auto-connect on startup. ?Intermittent black screen. ?Apple CarPlay® home screen widget turns white when USB flash drive is disconnected. ?Abnormal phone book sorting. ?Unable to see DCM Status when in dark red or dark blue modes. ?XM no signal banner appears at all times. ??Check antenna,? ?ID Displaying,? or ?Seeking? always displays on XM mode. ?Unable to switch Bluetooth® devices. ?Apps button is inactive in the voice recognition hint screen when using Apple CarPlay®. ?Incorrect Spanish translations. ?Voice recognition is not canceled during a phone call. ?Low Easy Speak volume. ?Voice recognition ?Web Search? is inoperative. ?Entune? apps are inoperative and ?When it is safe and legal to do so, please ensure your Entune? App Suite application is running and logged in on your phone? pop-up appears. ?Download screen appears even though nothing is being downloaded. ?Intermittent partially white screen. ?Screen intermittently locked. ?Text goes off the edge of the screen. ?Screen is black for 10 seconds after shifting out of Reverse when using Apple CarPlay® A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the softwa

T-SB-0160-18 Rev

Service Bulletin/Repair Instructions

TSB: Some 2017 ? 2018 model year Highlander and Sienna vehicles may exhibit a whine noise while driving, a harsh shift, MIL ON, or reduced power. The following Diagnostic Trouble Codes (DTCs) may be present: P07457F, P07757F, P07957F, P28077F, P28167F, P08BA7F, P27137F, P07407E, P27567F, P211904, or P071531. For transaxles within the specified dates that meet the required symptoms, a remanufactured transaxle is available. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0004-21 Rev

Service Bulletin/Repair Instructions

TSB: Some 2010 ? 2020 model year Sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0015-21

Service Bulletin/Repair Instructions

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2021 model year Toyota vehicles equipped with an FKS engine.

T-SB-0044-16 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.

Toyota Safety Re

Service Bulletin/Repair Instructions

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

T-TT-0636-20 Rev

Service Bulletin/Repair Instructions

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

T-SB-0012-21

Service Bulletin/Repair Instructions

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0032-20 Rev

Service Bulletin/Repair Instructions

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

T-SB-0004-21

Service Bulletin/Repair Instructions

T-SB-0122-20

Service Bulletin/Repair Instructions

TSB: Some 2017 ? 2018 model year Highlander and Sienna, 2018 model year Camry, and 2019 model year Avalon vehicles with and without the stop and start feature may exhibit a flex lock-up concern and MIL ON with Diagnostic Trouble Codes (DTCs) P07407E and/or P27567F. Vehicles that have experienced a delay in engagement from R to D will experience flex lock-up concerns from loss of solenoid pressure. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition.

T-TT-0636-20

Service Bulletin/Repair Instructions

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

T-SB-0001-18 Rev

Service Bulletin/Repair Instructions

TSB: When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM) software is matched with the transaxle assembly hardware. Some 2017 ? 2018 model year Highlander and Sienna vehicles require different ECM (PCM) software based on the transaxle assembly hardware installed in the vehicle.

T-SB-0013-19 Rev

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2018 model year Prius and Tacoma, 2017 ? 2018 model year Prius Prime and Sienna, and 2018 model year Camry and Camry Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P261093 (ECM/PCM Engine Off Timer Performance No Operation) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0047-19 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE December 11, 2020: This bulletin is now obsolete. Please see T-SB-0119-20.

T-SB-0047-20 Rev

Service Bulletin/Repair Instructions

T-SB-0033-18 Rev

Service Bulletin/Repair Instructions

TSB: Some 2011 ? 2020 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0112-20

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative ?Bluetooth® microphone and voice command are inoperative ?Right front audio speakers are inoperative ?Connected services are inoperative ?Remote start is inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

T-TT-0631-20

Service Bulletin/Repair Instructions

T-TT-0628-20

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to be blocked/clogged.

T-SB-0103-20

Service Bulletin/Repair Instructions

TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Toyota vehicles.

T-TT-0468-17 Rev

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to be blocked/clogged.

T-TT-0618-20

Service Bulletin/Repair Instructions

TT: During the Phase 3 update to add Apple CarPlay® to 2018 model year Camry, Camry HV, and Sienna vehicle head units, if the procedure in the TSBs aren?t followed exactly as written, damage to the head unit may occur. Please take extra precautions when performing these TSBs.

T-TT-0553-19 Rev

Service Bulletin/Repair Instructions

TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker

T-TT-0615-20 Rev

Service Bulletin/Repair Instructions

TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

T-TT-0615-20

Service Bulletin/Repair Instructions

T-TT-0611-20

Service Bulletin/Repair Instructions

T-TT-0516-18_Rev

Service Bulletin/Repair Instructions

TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

T-SB-0039-19 Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE May 11, 2020: This bulletin is now obsolete. Please see T-SB-0047-20.

T-SB-0041-19 Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE May 11, 2020: This bulletin is now obsolete. Please see T-SB-0046-20.

T-SB-0046-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0041-19. The aforementioned bulletin is obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation ?Screen freezing ?Intermittent rebooting ?Abnormal clock operation ?Abnormal Apple CarPlay® operation ?Echoing during Apple CarPlay® phone call ?Abnormal Pandora® operation after answering WhatsApp phone call ?Alexa® app inoperative when using iOS devices Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1026) or Entune? 3.0 Premium Audio (version 1026, 1031) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Navigation location inaccurate ?Too many or inconvenient U-turns ?Inaccurate speed categories ?Inaccurate search matches ?Flashing map update screen Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1050) or Entune? 3.0 Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Pixelated screen during phone calls when using Apple CarPlay® Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? Premium Audio (Navigation version 1030 or 1040) or earlier may exhibit one or more of the following conditions: ?Navigation expiration pop-up that is more than a year in the future ?Destination ETA calculation doesn't account for time zone change or daylight-saving time A software update is now available to addre

T-SB-0047-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0039-19. The aforementioned bulletin is obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. Some 2019 model year RAV4, RAV4 Hybrid and some 2018 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail to download ?Bluetooth® is unable to automatically connect after key cycle ?Abnormal microphone operation ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE ?No outgoing voice during phone calls when using Apple CarPlay® ?Incoming calls incorrectly shown on the Multi-information Display (MID) when using Apple CarPlay® ?CAN networking DTC B1321 ?Volume inoperative after using Siri® ?Unable to adjust the treble audio setting ?Song information flickering ?Unable to select Sirius XM® music genre by voice recognition ?Noise when hanging up call on handset ?Transferred contacts do NOT match the number of handset contacts ?Sirius XM® sound slow to start ?Abnormal Toyota Apps and Scout Operation Some 2020 model year Prius, Prius Prime, some 2019 model year RAV4, RAV4 Hybrid, and some 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195) or Navigation (version 1035) or earlier may exhibit one or more of the following conditions:?Unable to play audio source after incoming call ?Software enhancements ?Intermittent rebooting ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode ?Unable to pair Android? devices after Google? apps update ?Unable to access camera diagnosis system ?USB audio does not resume ?Intermittent Bluetooth® disconnection ?Abnormal voice recognition operation ?Phone call history does not

T-SB-0044-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0055-19. Service Bulletin No T-SB-0055-19 is obsolete and any printed versions should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay® and Amazon Alexa?. The reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur.

T-SB-0055-19 Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE May 01, 2020: This bulletin is now obsolete. Please see T-SB-0044-20.

T-TT-0606-20

Service Bulletin/Repair Instructions

TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in T-SB-0009-19 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.

T-TT-0537-19_Rev

Service Bulletin/Repair Instructions

TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.

T-SB-0304-17 Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates

T-SB-0032-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

T-SB-0041-19_Rev

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation ?Screen freezing ?Intermittent rebooting ?Abnormal clock operation ?Abnormal Apple CarPlay® operation ?Echoing during Apple CarPlay® phone call ?Abnormal Pandora® operation after answering WhatsApp phone call ?Alexa® app inoperative when using iOS devices Some 2018 ? 2019 Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1026) or Entune? 3.0 Premium Audio (version 1026, 1031) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Navigation location inaccurate ?Too many or inconvenient U-turns ?Inaccurate speed categories ?Inaccurate search matches ?Flashing map update screen Some 2018 ? 2019 Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1050) or Entune? 3.0 Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Pixelated screen during phone calls when using Apple CarPlay® A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

T-SB-0052-18_Rev

Service Bulletin/Repair Instructions

Some 2018 model year Camry, Camry Hybrid, and Sienna Japan-produced vehicles equipped with Entune? 3.0 Audio (version 1000) or earlier may exhibit one or both of the following conditions: ?Bluetooth® continuously connects and disconnects ?Inoperative Entune? voice recognition Some 2018 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Unable to update radio ?Software Information screen displays in French ?Phone Number Favorites missing from Home screen ?Intermittent radio freezing ?Terms of Service has garbled characters ?Incorrect Entune? application is recommended for installation on the phone after Bluetooth® pairing ?Certain apps disappear when reordered Some 2018 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio (version 1022) or earlier may exhibit one or more of the following conditions: ?Intermittent ?There Are No Applications Available? pop-up ?Incoming voice is muted during phone call?Cancel button inoperative while downloading apps ?Voice recognition for iPod is inoperative after adding playlist to device ?Intermittent Bluetooth audio connection ?Software version does not update if the IG is turned off during software update ?Apps version is not displayed ?USB screen is not available ?Update history shows UTC date rather than time-zone-corrected date ?Update history is temporarily not displayed ?Abnormal voice recognition operation during hands-free phone call ?Incorrect phone book sorting ?Difficult to read the DCM status when dark theme selected ?Entune? update pop-up appears after downloading and installing Entune? A software update is now available to address these conditions, while providing other functional and security enhancements.

T-TT-0600-20

Service Bulletin/Repair Instructions

T-TT-0594-20_Rev

Service Bulletin/Repair Instructions

TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.

T-SB-0039-19_Rev

Service Bulletin/Repair Instructions

Some 2019 model year RAV4, RAV4 Hybrid and some 2019 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail to download ?Bluetooth® is unable to automatically connect AFTER key cycle ?Abnormal microphone operation ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE?No outgoing voice during phone calls when using Apple CarPlay® ?Incoming calls incorrectly shown on the Multi-information Display (MID) when using Apple CarPlay® ?CAN networking DTC B1321 ?Volume inoperative AFTER using Siri® ?Unable to adjust the treble audio setting ?Song information flickering ?Unable to select Sirius XM® music genre by voice recognition ?Noise when hanging up call on handset ?Transferred contacts do NOT match the number of handset contacts ?Sirius XM® sound slow to start ?Abnormal Toyota Apps and Scout Operation ?Some vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195) or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call ?Software enhancements ?Intermittent rebooting ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode ?Unable to pair Android? devices after Google? apps update ?Unable to access camera diagnosis system ?USB audio doesn?t resume ?Intermittent Bluetooth® disconnection ?Abnormal voice recognition operation?Phone call history does not update ?Bluetooth® loses connection after USB connection is made ?Navigation inoperative ?Microphone disconnected pop-up message ?Clock not displayed on the map screen ?Intermittent phone ringing with no incoming phone call ?Clock format changes from 12 ? 24 hours intermittently ?Screen intermittently goes blank ?Sound changes from one speake

T-SB-0008-20

Service Bulletin/Repair Instructions

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.

T-TT-0580-19_Rev

Service Bulletin/Repair Instructions

TT: Currently under investigation. Please contact TAS if you have a vehicle that exhibits a leak from the Transmission Side Cover with no signs of damage or other conditions unrelated to regardless of miles or months in service. If it?s a Sunday or holiday continue with diagnosis and repair, save all parts and details, contact TAS on the next available work day and review details with TAS engineer.

T-TT-0520-19_Rev

Service Bulletin/Repair Instructions

TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

T-SB-0047-19_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE December 13, 2019 Rev1: ? Applicability has been updated to include several 2020 model year Toyota vehicles. ? The Required Tools & Equipment section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 3). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

T-TT-0470-17_Rev

Service Bulletin/Repair Instructions

TT: All grades of 2018-2020 model year Mirai, Sienna, CH-R, and 2020 model year Land Cruiser, Prius, and Prius Prime vehicles are not compatible with Toyota Remote Connect app features. The Toyota Remote Connect mobile app lets you lock and unlock doors, start the engine, find your vehicle in a parking lot, and monitor guest drivers.

T-TT-0442-17_Rev

Service Bulletin/Repair Instructions

TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

T-SB-0316-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE November 14, 2019 Rev2: ? The Applicability has been updated to include 2019 model year Toyota vehicles. ? The Introduction and Repair Procedure sections have been updated. August 15, 2018 Rev1: ? The Applicability has been updated to include 2018 model year Highlander, Sienna, and Tacoma vehicles. ? The Introduction and Warranty Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 ? 2019 model year 2GR-FKS-equipped Camry, 2017 ? 2019 model year Highlander and Sienna, and 2016 ? 2019 model year Tacoma vehicles may exhibit a knocking noise from the vacuum pump with the engine idling. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0580-19

Service Bulletin/Repair Instructions

TT: Some 2018-2020 model year UA80/UB80 transmission equipped models may experience a leak from the Transmission Side Cover. This issue is currently under investigation. Vehicles are being sought regardless of months in service or mileage. Only seeking vehicles with leaking transmissions with no other signs of damage to the side cover.

T-TT-0578-19

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

T-TT-0573-19

Service Bulletin/Repair Instructions

TT: Some customers may experience a call failure when attempting to call a conference call number that has been saved in their phonebook (ex: ?8005550122,,,1.,2;;;2#?). This issue is caused by changes to the Bluetooth in the iOS 13 update and may be resolved in a future iOS update.

T-TT-0566-19

Service Bulletin/Repair Instructions

TT: Some vehicles may display an error message that displays "New software is not compatible with the system. Contact your dealer." after the Display Control Unit (DCU) or navigation Multimedia Extension Unit (MEU) is replaced if the Phase 3 (CarPlay) retrofit is not applied prior to replacement. Panasonic exchange MEU and DCU parts are now being shipped with Phase 3 software installed.

T-SB-0055-19_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE August 09, 2019 Rev2: ? Step 25 of the Software Update Procedure section has been updated with a Note. May 28, 2019 Rev1: ? The Introduction and Software Update Procedure sections have been updated and the Software Download and Extraction Procedure has been added. Any previous printed versions of this bulletin should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay® and Amazon Alexa?. The reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.

ZH5_Dealer Lette

Service Bulletin/Repair Instructions

Dealer Package: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ?During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ?During power mode closing operation, the power sliding door cannot completely close and latch. ?The power mode closing operation of the power sliding door is inoperative. Although the power sliding door rear lock assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs relating to corrosion on the position sensor of the left and/or right power sliding door rear lock assembly that causes that door to exhibit one or more of the abnormal operations described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKI_Dealer Packa

Service Bulletin/Repair Instructions

Dealer Package: This Customer Confidence Program is a component of a class action settlement that includes 3 elements of coverage, including prospective coverage for repairs to certain sliding door parts but only those repairs that relate to internal functional concerns of those parts on certain 2011 - 2018 model year Sienna vehicles.

T-TT-0553-19

Service Bulletin/Repair Instructions

TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker

ZJC-Toyota POL19

Service Bulletin/Repair Instructions

Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above.

T-SB-0080-19

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

T-SB-0076-19

Service Bulletin/Repair Instructions

TSB: Some 2009 ? 2019 model year Toyota vehicles with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel cleaners and polish that contain acidic substances may damage the clear coat of the wheel, resulting in the undercoating (black) to become visible.

T-SB-0134-16-Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit

T-TT-0551-19

Service Bulletin/Repair Instructions

TT: Some customers may experience an Entune? update pop-up message after every key cycle.

ZH5_Toyota POL17

Service Bulletin/Repair Instructions

Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.

ZKF_Toyota POL19

Service Bulletin/Repair Instructions

Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

T-SB-0066-19

Service Bulletin/Repair Instructions

TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with manual doors may exhibit a condition where the slide door center hinge has corroded, causing the slide door to become difficult to operate while opening or closing. Follow the Inspection and Repair Procedures in this bulletin to address this condition.

T-SB-0067-19

Service Bulletin/Repair Instructions

TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with power slide doors may exhibit a condition where the slide door center hinge has corroded, causing the power slide door to not fully open or close during operation. Follow the Inspection Procedure and Repair Procedure in this bulletin to address this condition.

T-SB-0068-19

Service Bulletin/Repair Instructions

TSB: Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the fuel lid door is loose or not flush against the vehicle body, which may prevent the driver side slide door from opening. This condition may be caused by a broken fuel lid door hinge. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0069-19

Service Bulletin/Repair Instructions

TSB: Some 2011 ? 2018 model year Sienna customers may express concern about their vehicle?s slide door performance. Upon customer request, the Inspection Procedure in this bulletin may be performed for a functional check of the slide door system.

T-SB-0141-18_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE June 19, 2019 Rev1: ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power slide door cable becomes separated, causing the power slide door to become inoperative. Follow the Repair Procedure in this bulletin to reduce this condition.

T-TT-0549-19

Service Bulletin/Repair Instructions

TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.

ZH4_Dealer Packa

Service Bulletin/Repair Instructions

Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the sliding door front lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.

ZH4_Toyota POL17

Service Bulletin/Repair Instructions

Customer Support Program: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.

ZH5_Dealer Packa

Service Bulletin/Repair Instructions

Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the power sliding door rear lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.

ZKD_Dealer Packa

Service Bulletin/Repair Instructions

Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Power Sliding Door Cable Sub-Assembly (Vehicles equipped with power sliding doors ONLY). In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the power sliding door cable sub-assembly. Although the power sliding door cable sub-assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the power sliding door cable sub-assembly. Only those repairs that are related to internal functional concerns of the power sliding door cable sub-assembly that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKD_Toyota POL19

Service Bulletin/Repair Instructions

Customer Program Support: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the power sliding door cable sub-assembly. Although the power sliding door cable sub-assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to the power sliding door cable sub-assembly. Only those repairs that are related to internal functional concerns of the power sliding door cable sub-assembly that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKE_Dealer Packa

Service Bulletin/Repair Instructions

Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Fuel Filler Door Hinge and Pin. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKE_Toyota POL19

Service Bulletin/Repair Instructions

Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKF_Dealer Packa

Service Bulletin/Repair Instructions

Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Sliding Door Center Hinge Assembly. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKI_Dealer Email

Service Bulletin/Repair Instructions

Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKI_Region Email

Service Bulletin/Repair Instructions

Region Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKI_Region Lette

Service Bulletin/Repair Instructions

Region Letter: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Certain Internal Functional Concerns of Certain Sliding Door Parts. Specific information for Region support is provided below. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKJ_Dealer Packa

Service Bulletin/Repair Instructions

Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Sienna Sliding Door Functional Inspection. This Sienna Sliding Door Functional Inspection is one of multiple elements involved in a class action settlement. Refer to Customer Confidence Program ZKI for comprehensive information on the class action settlement and its other elements.

T-SB-0057-19_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE May 24, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay® and Amazon Alexa?. This reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur. NOTE ? This procedure is a two-part process that includes an automatic file download from the USB flash drive once it is inserted into the USB port. Once the headlight flash step is performed, the system will begin the installation of the downloaded files. ? Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.

T-TT-0543-19

Service Bulletin/Repair Instructions

TT: While performing the retrofit TSB, and creating the USB stick, it is critical that all files that are included in the .zip folder are extracted in the root directory (not in any folders) of the USB drive.

T-SB-0053-19

Service Bulletin/Repair Instructions

TSB: Entune? 3.0 Audio Plus is now available with additional features such as Apple CarPlay® and Amazon Alexa? for 2018 model year Sienna vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.

T-SB-0055-19

Service Bulletin/Repair Instructions

TSB: Entune? 3.0 Audio is now available with additional features such as Apple CarPlay® and Amazon Alexa? for 2018 model year Camry, Camry Hybrid, and Sienna vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.

T-SB-0057-19

Service Bulletin/Repair Instructions

TSB: Entune? 3.0 Premium Audio is now available with additional features such as Apple CarPlay® and Amazon Alexa? for 2018 model year Camry, Camry Hybrid, and Sienna vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.

ZJC_Dealer Email

Service Bulletin/Repair Instructions

Dealer Email: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZJC_Dealer Packa

Service Bulletin/Repair Instructions

Dealer Packet: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZJC_Region Email

Service Bulletin/Repair Instructions

Region Email: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZJC_Toyota POL19

Service Bulletin/Repair Instructions

T-SB-0047-19

Service Bulletin/Repair Instructions

TSB: Some 2018 ? 2019 model year Toyota vehicles equipped with the Entune? 3.0 Premium Audio Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9), and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 2). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update. NOTE Map data is released once each year through the shipment of an SST USB flash drive to each dealer. The SST MUST be stored in the SST cabinet to ensure it can be easily found

T-TT-0537-19

Service Bulletin/Repair Instructions

K0A_Sienna Camry

Service Bulletin/Repair Instructions

Technical Instructions: Update 4/5/2019: Note added on p. 6. TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN K0A ENGINE ECU SOFTWARE UPDATE CERTAIN 2018 CAMRY & 2018 SIEN

TSR-SC-032819

Service Bulletin/Repair Instructions

Technician Certification Requirements.

K0A_Dealer Lette

Service Bulletin/Repair Instructions

Dealer Letter: The engine ECUs in the subject vehicles are equipped with software to monitor the rear oxygen sensors. Under a specific condition, this software may not detect a malfunctioning sensor due to an error in the software. As a result, affected vehicles do not meet certain onboard diagnostic (OBD) regulations.

Sienna Sliding D

Service Bulletin/Repair Instructions

Dealer Daily Message: Sienna Sliding Door Certain 2011 ? 2018 Model Year Sienna Vehicles ? A court has preliminarily approved a proposed settlement regarding sliding doors on certain 2011-2018 model year Sienna vehicles. ? The proposed settlement has yet to receive final approval by the court. However, the proposed settlement allows Toyota to implement the Customer Confidence Program (as outlined in the settlement agreement) in advance of the proposed settlement becoming final. Accordingly, Toyota has decided to implement certain components of the Customer Confidence Program in advance of final approval. These components are listed below and Toyota estimates that they will be available starting in April 2019.1 At that time, Toyota will issue a notice to all dealers advising them that these components have become available. Pursuant to the proposed settlement?s Customer Confidence Program: o Coverage for repairs to the power sliding door cable sub-assembly, sliding door center hinge assembly, and fuel door will be available for 10 years from the subject vehicles date of first use, regardless of mileage. o Warranty Enhancement Program ZH4 will be expanded to include certain 2016 ? 2018 model year Sienna vehicles. o Warranty Enhancement Program ZH5 will be expanded to include certain 2015 ? 2018 model year Sienna vehicles. o Warranty Enhancement Programs ZH4 and ZH5, which are applicable for nine years from the subject vehicles date of first use regardless of mileage, will be extended by one additional year regardless of mileage. ? The court has ordered that the 3rd Party Settlement Notice Administrator begin notifying class members, including by direct mail notice (see images on next page), on March 1, 2019, to inform current and former vehicle owners and lessees of the proposed settlement.

T-TT-0414-16-Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

T-TT-0484-18-Rev

Service Bulletin/Repair Instructions

T-TT-0468-17-Rev

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to be blocked/clogged.

T-SB-0019-19

Service Bulletin/Repair Instructions

TSB: This bulletin details the supplemental procedure to confirm Telematics Data Communication Module (DCM) activation for applicable 2017 ? 2019 model year Toyota vehicles after the process is initiated by Techstream. The steps outlined in this bulletin include: ? Techstream Messages ? DCM Activation Confirmation ? Vehicle Confirmation

T-SB-0044-16_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Introduction and Repair Procedure sections have been updated. March 7, 2017 Rev1: * Applicability has been updated to include 2017 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0013-19

Service Bulletin/Repair Instructions

TSB: Some 2016 - 2018 model year Prius and Tacoma, 2017 - 2018 model year Prius Prime and Sienna, and 2018 model year Camry and Camry Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P261093 (ECM/PCM Engine Off Timer Performance No Operation) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0521-19

Service Bulletin/Repair Instructions

TT: The current engine active test ?Control the Injection Mode? is not operating as desired when controlling the direct injectors manually on 2GR-FKS engines. When direct injection is started and then stopped using the active test, current ECU logic does not turn off the direct injectors and can cause DTCs P017200, P017500 and P0160300. To avoid this condition, technicians should raise engine RPM when changing back and forth between the Direct Injection and Port Injection active tests. Use the recommended procedure below to avoid this concern while testing injection mode of FKS equipped vehicles. NOTE: If the active test is used multiple times without using this procedure to raise engine RPM, it may be necessary to reset learning values for fuel trim and Air to Fuel ratio before returning vehicle to customer.

T-TT-0520-19

Service Bulletin/Repair Instructions

T-TT-0516-18

Service Bulletin/Repair Instructions

TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

T-SB-0160-18

Service Bulletin/Repair Instructions

TSB: Some 2017 ? 2018 model year Highlander and Sienna vehicles may exhibit a whine noise while driving, a harsh shift, MIL ON, or reduced power. The following Diagnostic Trouble Codes (DTCs) may be present. ? P07457F ? P07757F ? P07957F ? P28077F ? P28167F ? P08BA7F ? P27137F ? P07407E ? P27567F ? P211904 ? P071531 For transaxles within the specified dates that meet the required symptoms, a remanufactured transaxle is available. Follow the Repair Procedure in this bulletin to address this condition.

T-TT-0515-18

Service Bulletin/Repair Instructions

TT: When adjusting the Forward Recognition Camera on vehicles with Toyota Safety Sense, it can be difficult to print the repair manual target to the proper size.

T-SB-0141-18

Service Bulletin/Repair Instructions

TSB: Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power sliding door cable becomes separated, causing the power sliding door to become inoperative. Follow the Repair Procedure in this bulletin to reduce this condition.

T-SB-0244-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE November 14, 2018 Rev1: ? The Diagnosis Procedure and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the slide door?s ?power or manual ? front and rear latches may not latch simultaneously due to corrosion on the latch lever pin of the front lock assembly. Additionally, some 2011 ? 2015 model year Sienna vehicles may exhibit a condition where the power slide door does not close properly due to internal corrosion in the latch switch of the rear lock assembly. Follow the procedures in this bulletin to address these conditions.

T-SB-0133-18

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0285-17. ? Applicability has been updated to include 2019 model year Camry and Camry Hybrid vehicles and 2018 ? 2019 model year Mirai and Sienna vehicles. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0285-17 is obsolete and any printed versions should be discarded. Some 2018 model year Camry and Camry Hybrid vehicles equipped with Entune? 3.0 Audio Plus (version 1004 or earlier) or Entune? 3.0 Premium Audio (version 1000 or earlier) may exhibit one or more of the following conditions: ? Abnormal display operation in the destination screen after ?IG-ON? ? Abnormal turn-by-turn direction operation ? Inaccurate traffic information displays ? Abnormal navigation routing ? Abnormal destination and ETA operation while navigation is operating ? Abnormal rerouting operation ? Abnormal navigation operation after ?IG-OFF/ON? cycle ? Navigation will not avoid areas that have been set to avoid ? Intermittent rebooting ? Navigation will not set from Destination Assist Navigation will intermittently not boot up after ?IG-ON? ? Abnormal operation when selecting unplayable songs from the USB flash drive ? Abnormal screen appearance ? Abnormal music browsing when manually browsing music ? Apps take a long time to load ? Abnormal shuffle function when listening to iPhone ? Voice output for temperature is incorrect unit ? Rebooting when connecting an Apple® device with more than 501 podcasts ? Abnormal brightness of Entune? apps ? Voice recognition inoperative ? Delay after answering a phone call ? Incoming call continues to ring (unable to answer or decline)

T-SB-0074-18_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE November 2, 2018 Rev1: ? The Software Update Procedure has been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 model year Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1028 or earlier) may exhibit one or more of the following conditions: ? ?Preparing to connect to the Internet? pop-up will not clear ? WiFi hotspot times out ? App title is missing letters in French ? Unable to load all contacts on Android 8.0 ? Incorrect update history showing ? Slow XM response Intermittent blank screen ? GPS does not conform to the road ? Unable to turn off contact images A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

Lexus Safety Rec

Service Bulletin/Repair Instructions

Safety Recall and Service Campaign - Technician Certification Requirements

TS-WI-0290

Service Bulletin/Repair Instructions

Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance

PG004-97-Obsolet

Service Bulletin/Repair Instructions

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.

PG006-01-Obsolet

Service Bulletin/Repair Instructions

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.

T-TT-0503-18_Rev

Service Bulletin/Repair Instructions

T-TT-0503-18

Service Bulletin/Repair Instructions

T-SB-0316-17 Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE August 15, 2018 Rev1: ? The Applicability has been updated to include 2018 model year Highlander, Sienna, and Tacoma vehicles. ? The Introduction and Warranty Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2GR-FKS-equipped Camry (2018 model year), Highlander, Sienna (both 2017 ? 2018 model year), and Tacoma (2016 ? 2018 model year) vehicles may exhibit a knocking noise from the vacuum pump. Follow the Repair Procedure in this bulletin to address this condition.

Technician Certi

Service Bulletin/Repair Instructions

Safety Recall and Service Campaign - Technician Certification Requirements

T-SB-0074-18

Service Bulletin/Repair Instructions

TSB: Some 2018 model year Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1028 or earlier) may exhibit one or more of the following conditions: ? ?Preparing to connect to the Internet? pop-up will not clear ? WiFi hotspot times out ? App title is missing letters in French ? Unable to load all contacts on Android 8.0 ? Incorrect update history showing ? Slow XM response ? Intermittent blank screen ? GPS does not conform to the road ? Unable to turn off contact images. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

T-SB-0304-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.

T-SB-0073-18

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2018 model year Tacoma, 2017 ? 2018 model year Sienna, Highlander, and 2018 model year Camry vehicles equipped with a 2GR-FKS engine may exhibit an engine oil leak from the cam sensor bolt hole(s). Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0235-17_Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE July 20, 2018: This bulletin is now obsolete. Please see T-SB-0068-18.

T-SB-0068-18

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0235-17. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0235-17 is obsolete and any printed versions should be discarded. An initialization procedure is required to activate the Entune 3.0, App Suite Connect for Entune 3.0, Audio Entune 3.0 , Audio Plus, and Entune 3.0 Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. A Wi-Fi connection is recommended for optimal functionality when downloading software via a smartphone. Download the latest Entune? 3.0 app onto the smartphone. Following the initialization procedure, individual Entune 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the procedure in this bulletin to perform the initialization and app updates. Additionally, a Safety Connect static cling is available to increase customer awareness. This bulletin also includes the vehicle identification process for Safety Connect-equipped vehicles and the static cling installation procedure.

T-TT-0498-18

Service Bulletin/Repair Instructions

TT: Some customers may experience issues using Entune or Scout functions of the head unit. The following is a diagnostic supplement to assist in understanding how to diagnose this system.

T-TT-0497-18

Service Bulletin/Repair Instructions

TT: Some vehicles may experience a condition in which the 2nd row seat, with center seat, exhibits a chirp/squeak noise from the rear seat latches (floor area). This condition is present while driving over rough or bumpy roads. Upon further inspection, after removal of the LH 2nd row seat, the rear inboard and outboard strikers may show signs of the coating peeling off as shown in Fig.2 and Fig.3.

T-SB-0033-18

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0045-14. * Applicability has been updated to include 2018 model year Sienna vehicles. * The entire bulletin has been updated. Service Bulletin No. T-SB-0045-14 is obsolete and any printed versions should be discarded. Some 2011 - 2018 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.

T-SB-0337-17-Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE March 21, 2018: This bulletin is now obsolete. Please see T-SB-0279-17.

T-TT-0484-18 Rev

Service Bulletin/Repair Instructions

T-TT-0472-17_Rev

Service Bulletin/Repair Instructions

TT: Some customers may experience an inoperative Entune Apps Suite and Scout moving maps when connecting an Apple device with iOS version 11.2.1 - 11.2.5 via USB tethering.

T-TT-0484-18

Service Bulletin/Repair Instructions

T-SB-0015-18

Service Bulletin/Repair Instructions

TSB: Some 2018 model year Camry, Camry HV, and Sienna vehicles may exhibit Bluetooth® connectivity conditions with the multimedia system. This Service Bulletin is a diagnostic supplement to help determine the cause of the Bluetooth® connectivity conditions.

T-SB-0235-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE February 16, 2018 Rev2: ? Applicability has been updated to include 2018 model year Mirai and Camry HV vehicles. ? The Introduction and Initialization/Update Procedure sections have been updated. ? Instructions for adding a Safety Connect static cling to applicable vehicles have been added. July 20, 2017 Rev1: ? Applicability has been updated to exclude 2018 model year Avalon vehicles. ? The Initialization/Update Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. An initialization procedure is required to activate the Entune? App Suite Connect for Entune? 3.0 Audio, Entune? 3.0 Audio Plus, and Entune? 3.0 Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the procedure in this bulletin to perform the initialization and app updates. Additionally, a Safety Connect static cling is available to increase customer awareness. This bulletin also includes the vehicle identification process for Safety Connect-equipped vehicles and the static cling installation procedure.

T-TT-0420-16_Rev

Service Bulletin/Repair Instructions

TT: Techstream cannot perform a DCM (Telematics ECU) Activation following a DCM replacement. Techstream may exhibit an ?ATX web service unavailable? error or similar message when attempting a DCM activation. This is a known condition and will be remedied in the near future.

T-SB-0187-12_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.

T-SB-0001-18_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE February 02, 2018 Rev1: ? Applicability has been updated to include 2018 model year Sienna vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM) software is matched with the transaxle assembly hardware. Some 2017 ? 2018 model year Highlander and Sienna vehicles require different ECM (PCM) software based on the transaxle assembly hardware installed in the vehicle. NOTICE Mismatched transaxle assembly hardware and ECM (PCM) software combinations may result in a harsh shift or shift flare. If this occurs after the original repair, additional ECM (PCM) replacement and reprogramming will be required. This additional ECM (PCM) replacement and/or reprogramming is NOT covered under warranty. Use the information in this Service Bulletin to confirm that the correct ECM (PCM) hardware and software are used based on the transaxle assembly part number and serial number.

T-SB-0009-18

Service Bulletin/Repair Instructions

TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.

T-SB-0133-18_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE January 18, 2019 Rev1: ? Applicability has been updated to exclude 2019 model year vehicles. ? The Introduction section has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0285-17. ? Applicability has been updated to include 2019 model year Camry and Camry Hybrid vehicles and 2018 ? 2019 model year Mirai and Sienna vehicles. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0285-17 is obsolete and any printed versions should be discarded. Some 2018 model year Camry and Camry Hybrid vehicles equipped with Entune? 3.0 Audio Plus (version 1004 or earlier) or Entune? 3.0 Premium Audio (version 1000 or earlier) may exhibit one or more of the following conditions: ? Abnormal display operation in the destination screen after ?IG-ON? ? Abnormal turn-by-turn direction operation ? Inaccurate traffic information displays ? Abnormal navigation routing ? Abnormal destination and ETA operation while navigation is operating ? Abnormal rerouting operation ? Abnormal navigation operation after ?IG-OFF/ON? cycle ? Navigation will not avoid areas that have been set to avoid ? Intermittent rebooting ? Navigation will not set from Destination Assist ? Navigation will intermittently not boot up after ?IG-ON? ? Abnormal operation when selecting unplayable songs from the USB flash drive ? Abnormal screen appearance ? Abnormal music browsing when manually browsing music ? Apps take a long time to load ? Abnormal shuffle function when listening to iPhone ? Voice output for temperature is incorrect unit ? Rebooting when connecting an Apple® device with more than 501 podcasts ? Abnormal brightness of Entune? apps ? Voice recognition inoperative ? Delay after answering a phone call ? Incoming call continues to ring (unable to answer or decline)

H0X_Toyota Safet

Service Bulletin/Repair Instructions

Safety Recall and Service Campaign - Technician Certification Requirements.

T-TT-0474-18

Service Bulletin/Repair Instructions

TT: For some repairs on 2017-2018 Sienna and Highlander and 2018 Camry vehicles equipped with the 8-speed transmission, it is necessary to determine transmission serial number and understand production date.

T-SB-0337-17

Service Bulletin/Repair Instructions

TSB: Some customers may complain of the inability to use certain functions of the navigation/infotainment system while the vehicle is in motion. The following software update modifies the system functionality while the vehicle is in motion, improving customer experience. New software is available to address the following: ? Phone keypad unlocked while vehicle is in motion ? Contact list unlocked while vehicle is in motion ? Bluetooth connected phone switching while vehicle is in motion ? Navigation transition improvements (if equipped) ? Revised BT-Audio help pop-up ? Call history list call function improvements ? Reboot after coming out of Reverse ? Errors during phonebook transfer ? Sound settings reset after ignition key cycle ? Surround turns back on after key cycle ?Abnormal operation when listening to FM HD Radio

T-TT-0472-17

Service Bulletin/Repair Instructions

TT: Some customers may experience an inoperative Entune Apps Suite after connecting an Apple device with iOS version 11-2 or later via USB tethering.

T-TT-0470-17

Service Bulletin/Repair Instructions

TT: All grades of 2018MY Sienna vehicles are not compatible with Entune 3-0 Remote Connect app features. The Toyota Entune 3-0 Remote Connect mobile app lets you lock and unlock doors, start the engine, find your vehicle in a parking lot, and monitor guest drivers.

T-SB-0229-12_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.

T-TT-0463-17

Service Bulletin/Repair Instructions

T-TT: Some vehicles may exhibit an abnormal HVAC blower motor noise.

T-SB-0313-17

Service Bulletin/Repair Instructions

TSB: Some 2015 ? 2018 model year Toyota vehicles may exhibit brake vibration due to improper lug nut torque. Brake vibration can occur at any time if improper torque is applied to lug nuts. Even one lug nut over or under torqued can cause vibration.

T-SB-0134-16_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.

T-SB-0304-17

Service Bulletin/Repair Instructions

TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.

T-SB-0309-17

Service Bulletin/Repair Instructions

Pre-delivery service.

T-SB-0308-17

Service Bulletin/Repair Instructions

Pre-delivery service check sheet.

T-SB-0233-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE August 14, 2017 Rev1: Applicability has been updated to exclude 2018 model year Avalon vehicles. The Repair Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. NOTE This Service Bulletin ONLY applies to models equipped with Service Connect and Entune 3.0 Audio Plus or Entune 3.0 Premium Audio. When a maintenance alert occurs, a message displays on the head unit with the ?Call Dealer? button. It is important to program the dealer contact information into the head unit to ensure that the customer can schedule service.

T-SB-0235-17

Service Bulletin/Repair Instructions

TSB: An initialization procedure is required to activate the Entune App Suite Connect for Entune 3.0 Audio, Entune 3.0 Audio Plus and Entune 3.0 Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also need to be performed under other circumstances, such as following a head unit replacement or after the customer's personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed and other factors.

T-SB-0233-17

Service Bulletin/Repair Instructions

TSB: When a maintenance alert occurs, a message displays on the head unit with the "Call Dealer" button. It is important to program the dealer contact information into the head unit to ensure that the customer can schedule service.

T-TT-0442-17

Service Bulletin/Repair Instructions

TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

T-TT-0441-17

Service Bulletin/Repair Instructions

TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.

T-SB-0196-17

Service Bulletin/Repair Instructions

TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's system and components. Any problems that are found should be corrected immediately.

T-SB-0195-17

Service Bulletin/Repair Instructions

TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharges and/or failed batteries due to lack of maintenance. It is the dealer's responsibility to maintain the specific State-Of-Charge (SOC) of the vehicle's battery while in stock and assure proper SOC at delivery.

T-SB-0192-17

Service Bulletin/Repair Instructions

TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.

T-SB-0188-17

Service Bulletin/Repair Instructions

TSB: 2018 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate Installation Procedure to attach the driver?s side, and if applicable the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

T-TT-0435-17

Service Bulletin/Repair Instructions

TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.

T-SB-0185-17

Service Bulletin/Repair Instructions

TSB: Some 2018 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected using the following procedure during Pre-Delivery Service (PDS).

Safety Recall an

Service Bulletin/Repair Instructions

Update on Technician Certification Requirements.

T-PG007-01

Service Bulletin/Repair Instructions

Replacement vin plates.

T-PG002-91

Service Bulletin/Repair Instructions

Product general information.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.