Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CA#10000
The Victron Battery Protect BP100 is allowing the AGM batteries to be drawn down lower than 11.25V than the intended 12V. A reset on the component from A3 to A8 is required. An SOP (Standard Operating Procedure) is being provided as instruction on how to perform the reset.
CA#9970
AUTO GEN START CYCLES THE GENERATOR OFF AFTER BEING STARTED FOR THE AIR CONDITIONER AFTER ONLY 10 MINUTES INSTEAD OF THE INTENDED HVAC TEMPERATURE SETTING BEING REACHED. DESIGN ERROR, THE SHORE POWER SENSE MODULE OF THE EC-30 CONTROLLER IS LOCATED AFTER THE TRANSFER SWITCH SO THE SETTING FOR THE SP SENSE SHOULD HAVE BEEN AFTER INSTEAD OF BEFORE.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.