Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SB-07-013
Utility Trailer Sales Department released a Sales Bulletin regarding dock bumpers and the potential dock lock compatibility. Any dock bumper equal to or greater than 1" proud of the buckplate light protector bar may reduce trailer dock lock compatibility. Trailers scheduled for production on or after 04/19/2019 will be built with 1/2" proud rubber dock bumpers.
SB-07-009
Utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or DOT decal.
SB-10-005
Utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.
SB-01-003
This Bulletin was originally released on March 30, 2009. Utility re-released on August 18, 2017 to reflect the addition of the UTM Plant in Mexico.
SB-07-011
UTILITY TRAILER: INFORMATION IS PROVIDED REGARDING A POSSIBLE DEFECTED FLAWED MATERIAL IN PINTLE HOOK LOOP FOR SECONDARY (SAFETY) CHAIN FOR CERTAIN TRAILERS. MODELS 2012-2013 DRY VANS, 2011 AND 2013 REEFER VANS. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.