Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SB2508
On the above-mentioned vehicles, it is possible that the installation of the FMCSA decal has been omitted. Verification is necessary in order that the decal is present in accordance with the requirements of FMCSA
SB2509
On the above-mentioned vehicles, it is possible that the installation of the FMCSA decal has been omitted. Verification is necessary in order that the decal is present in accordance with the requirements of FMCSA.
SB2485
The purpose of this service bulletin is to inform you that VDL Van Hool has gradually switched over to other components for the front axle steering system. This switch-over has been cut into production as from units 83097 (CX35) and 84560 (CX45). Previous references may be used further, but for future orders only the new components will be supplied.
SB2501
The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and a snap ring. Due to not equal thickness of the spacer in the different kits, it is important to install all three the kit parts when replacing a flexible ball-joint. Do not mix parts of different repair kits!
SB2497
Mobile column lifts raise the vehicle under the wheels. This service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.
SB2262B
TO CHECK EMERGENCY SIDE WINDOW OPERATION To ensure trouble-free operation, the emergency side windows must be checked on a regular basis. This will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as the proper installation and function of the window seals
SB2494
INTRODUCTION The purpose of this service bulletin is to inform you about the removal and installation of Raufoss line fittings
SB2193
This service bulletin provides step-by-step instructions on how to remove and install the radiator of the engine cooling system.
SB1789A
DESCRIPTION VDL Van Hool has released Adaptive Cruise Control (ACC) in combination with Collision Mitigation System (CMS) as an option for above mentioned vehic
SB2468
Van Hool recently changed-over in production to a “longer” articulation shaft (VH11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. Field experience has shown that this change-over has a positive impact on the lifespan of the rubber bushings. The “longer” articulation shaft may be used with the M18 as well as with the M20 fastening system (refer to figures 2 and 3).
SB2372B
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.
SB2372a
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.
SB2394
DESCRIPTION Van Hool has been informed about a harmless phenomenon regarding the front entrance door when the air suspension raising system is activated. Investigation has shown that when the raising system is activated, air is pulled out of the front passenger compressedair circuit causing the quick release valve in that circuit to a momentary switch. This can be noticed by a short soft sound of escaping air. This service bulletin gives step-by-step instructions how to install an additional singlecheck valve to prevent this phenomenon from happening.
SB2307
DESCRIPTION: Van Hool has determined that some of the seven fasteners securing the automatic belt tensioner base plate are subject to slackening. Tests have shown that these fasteners must be installed with Loctite 243 and tightened to a torque of 90 ± 10 Nm (65 ± 7 ft.lbf). To address this issue, Van Hool is conducting a field change program whereby the seven fasteners must be removed and checked one by one for length and thread pitch (1.75 mm). What to do next is explained in this service bulletin
SB230
SUBJECT : Engine overheating due to an open or not properly closed access door with electric cooling fans CONDITIONS : This service bulletin does not entitle to any reimbursement. Your vehicle is equipped with electric cooling fans located at the inside of the access doors of the radiator and charge-air cooler compartment. To prevent personal injury due to running fans, a safety system with proximity switches prevents the cooling fans from running when the access door is open or not properly closed. The cooling system will in that case not operate causing possible overheating of the engine when this situation continues for a longer time. To prevent this from happening, it is important to follow the guideline below:
SB2305
Van Hool has introduced in production a lower value resistor in the defroster fan speed control circuit to improve windshield demisting. Customers who want to install this resistor can follow the step-by-step instructions mentioned in this service bulletin.
SB2276
Incorrect position of high-pressure switch and test connection on refrigerant compressor discharge service valve Van Hool has determined that the position of the high-pressure switch and the test connection on the refrigerant compressor discharge service valve has been incorrectly placed during the assembly process. The result is that the high-pressure protection system of the refrigerant circuit is not working when the discharge valve is in its normal running position (refer to figure 3 for service valve positions). âÃÂâ To address this issue, Van Hool is conducting a field change program, the terms and conditions of which are explained further on under âÃÂÃÂWarrantyâÃÂÃÂ. âÃÂâ Owners and operators of the affected units should first check the position of the high-pressure switch and, if necessary, modify the placement.
SB2255
Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (VH11472802) is no longer made available as a spare part, as of now you will receive the new INT69G motor protection switch (VH11691810) when ordering. The MP10 and the INT69G are interchangeable, but fastening and electric connection are different.
SB1709
Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels. The WEM is installed at the outboard side of the wheel and monitors vibrations produced by the wheel bearing. It warns in case of bearing raceway spalling by flashing a red LED on the unit. The WEM is delivered with a magnet which is used to change from "transport" to "standstill" mode.
SB1856
Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform the maintenance on a regular base as mentioned further on.
SB2039A
Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, customers will receive a Wabco solenoid valve (VH660526759) when ordering. Both valves are interchangeable, but some differences must be considered. Consult the information in this service bulletin for a proper installation.
SB2039
SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, you will receive a Wabco solenoid valve (VH660526759) when ordering. Both valves are interchangeable, but some differences must be considered. Consult the information in this service bulletin for a proper installation.
SB1961
Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill.
MIC-VANH-090820
Van Hool N.V. and ABC Companies did not release any new service bulletins during the month of August 2020.
SB1702
Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vibration, and is prone to premature breakdown in case of incorrect installation.
SB1777
Service Information: This bulletin is being released as a reminder of the importance of wheel bearing preventive maintenance. Check the wheel bearing end-play every 50,000 miles*, and when having any work done on the brakes or any other component on the axle end.
SB1796
Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the inside of the bell housing which becomes liquid at transmission operating temperature. This phenomenon is temporarily and no indication that there is a sealing problem! The lubricant can easily be removed with ordinary cleaning product.
SB1634
Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic housing, the new type comprises an aluminium housing. Because of this, they are better suited to resist higher coolant temperatures. As the new type can also be used on previoulsy sold vehicles, only the new type will be available as a spare part. This service bulletin applies to All Van Hool Vehicles.
WP1107
To retrofit from Iteris to Wabco LDW2 lane departure warning system. Van Hool has released a work procedure to assist ABC Companies in successfully retrofitting a CX45 coach factory equipped with an Iteris LDW system to a Wabco LDW2 system. The reason for this work procedure is the spare parts prodcution stop for the Iteris LDW system.
SB1645
To remove/install wheel-nut caps. Some vehicles have plastic chrome-coloured wheel-nut caps on top of the wheel nuts. This service bulletin gives instructions on how to remove/install these wheel-nut caps correctly.
SB1464
Transmission routine inspection on leaks. Van Hool has issued this bulletin to advise customers of specific areas to include in their routine inspections for the Allison WTB500 transmission. Filler tube/dipstick tub mounting. If broken or loose brackets are found it is necessary to tighten or replace the bracket. Loose or broken brackets can cause unnecessary vibration. This will cause abnormal wear on the seal at the base of the transmission filler tube and can damage componetns causing them to crack or separate. Seal at base of transmission dipstick tube. If damage or leaking seals are found, it is necessary to replace the seal.
SB1252
Change weather strip mounting lip of luggage compartment door.
1261A
Service Information: Bevel gear of front axle steering system Service records have shown that the grease in the bevel gear could affect performance at very low temperatures (below -20°C/-4°F). If the grease in the bevel gear becomes hard enough to affect drivability, additional manual force could be required to turn the steering wheel. This would be especially noticeable when the steering wheel is turned the first times after an initial start-up. The phenomenon could disappear later as a matter of course due to the warming up of the grease in the bevel gear. Additionally it has been determined that in some cases water has penetrated the bevel gear via the sealing thereby contaminating the grease. The penetrating water will start corrosion of the bearings. This problem shows a gradual, but continual increase of the steering forces and will not disappear at higher ambient temperatures or when the bevel gear is in use. Checking the bevel gear rotation torque will help in determining if the bevel gear needs to be replaced. If either of these conditions are observed, it is necessary to replace the bevel gear by the corresponding ZF bevel gear. Old and new bevel gears are interchangeable, but note that two different types of bevel gears are used. Also note that the new bevel gear has a mid-position which should be taken into account during the installation of the bevel gear.
SB1319
To change condenser fan relay 660752034 by relay 660762200.
SB1285
To check anchorage of passenger seats.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.