V171905201285571
Service Bulletin/Repair Instructions
VW Engine oil quality standards
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
V171905201285571
VW Engine oil quality standards
V171901201285570
VW Engine oil quality standards
V171901201285569
VW Engine oil quality standards
V691901201047916
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V171901201285568
VW Engine oil quality standards
V871810204370421
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
V171901201285567
VW Engine oil quality standards
V171901201285565
Update to Volkswagen engine oil standards
V171901201285562
Volkswagen Engine oil quality standards, update to attachments.
V191701202254810
Introduce new engine coolant compatible with all models and all model years.
V171901201285560
Engine oil quality standards, update to attachments.
V171901201285559
Volkswagen Engine Oil Quality Standards
V271902203397810
Generator Replacement
V4016012043146_2
Strut or Shock leak assessment.
V171901201285558
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
VWP-23-01
This Document informs dealers on VWP-23-01
V691901201047915
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01
Radio knob replacement instead of radio replacement w/ knob part number.
V171901201285557
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V171901201285556
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V941901201152119
Update model year applicability to include 2023.
V271901201189422
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
WLA-22-15
ACC Calibration Process
V171901201285554
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
V241801204513812
Update warranty table labor operation numbers due to recent Saga updates.
V0017062033708_8
update to required vehicle wash shampoo.
V171901201285553
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V241801204513811
Update warranty table labor operation numbers due to recent Saga updates.
V3416022034406_5
Manual transmission noise diagnostic assistance
CT_batt_charger
Minimum battery charger requirements during software updates
V171901201285551
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V171806201781317
Engine oil consumption measurement.
V171901201285550
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
TT 20 09 01_5
Gasoline quality check. Update to model and model year applicability.
V011812201460318
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V0116132033805_6
Engine misfire diagnostic aid.
V011615201481514
Gasoline quality.
V171901201285548
VW engine oil specifications. Update to model year applicability.
V001713203384615
Recommended fuel additive to avoid engine misfires.
V3718022033975_8
Auto Trans fluid requirements.
V271901201189420
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V8720022061094_7
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V171901201285547
VW engine oil specifications. Update to attachments.
V8720022061094_5
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
TT 13 20 01_2
Engine oil pressure priming.
V871812200556627
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
V271901201189419
Battery Testing and Charging using recommended VW test equipment.
TT 27-10-02_4
Battery Tester VAS 6161 introduction.
V171901201285546
Update engine oil quality standard lists (attachments)
VWP-22-03
This Document informs dealers on VWP-22-03
V941901201152118
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
V171901201285545
Update engine oil quality standard lists (attachments)
V171806201781316
Engine oil consumption measurement. Update procedure and work sheet.
V271503201607611
Discharged Battery, Diagnosis for excessive current draw.
V1917012022548_9
Update model and model year applicability, introduce new coolant G12Evo.
V171901201285544
Update engine oil quality standard lists (attachments)
V171901201285543
Update engine oil quality standard lists (attachments)
A002155201173212
This bulletin contains general instructions for software updates.
V171901201285542
Update engine oil quality standard lists (attachments)
V271901201189417
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
TT 01 21 03
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
V171901201285541
Update engine oil quality standard lists (attachments)
V691901201047914
Update to model year applicability.
V171901201285540
Update engine oil quality standard lists (attachments)
V0018092053065_3
Additional safety related Inquiry and Reporting instruction.
V171901201285539
Update engine oil quality standard lists (attachments)
TT 96 12 07_6
KESSY equipped Key Adaptation, updated to add model year applicability.
TT 61 21 01
Republication of archived technical tip for water leak testing fixture.
V2418012045138_9
Update to model year applicability.
VIN4APIN20210816
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401
V871810204370416
A/C Compressor replacement requirements, updated to include additional model year applicability.
V171901201285537
Update engine oil quality standard lists (attachments)
V171901201285536
Update engine oil quality standard lists (attachments)
V001713203384614
Fuel Additive to Help Prevent Sporadic Misfire Faults
V0116132033805_5
Engine Misfire Diagnostic Aid. Updated to include additional model and model year applicability.
V171806201781315
Engine oil consumption measurement.
V011615201481513
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V011812201460317
Software Version Management (SVM)
TT 00 16 01_5
Navigation for addressing incorrect Part direction.
V171901201285535
Update engine oil quality standard lists (attachments)
V871812200556626
Removing musty odor from A/C system. Updated to include additional model and model year applicability.
V171901201285534
Update engine oil quality standard lists (attachments)
ELSAallignVW
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
CustomerLetter
2009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota
TT 00 13 04_6
Parts ordering information
V171901201285533
Update engine oil quality standard lists (attachments)
TT 57 18 02_3
Key battery diagnosis, updated to include additional model year applicability.
SM 22-2021
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V3718022033975_7
Transmission Fluid requirements updated to include additional model year applicability.
V941901201152117
Exterior lighting moisture in lens updated to exclude LED lighting.
V011615201481512
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V001713203384613
Update to top tier brochure purchasing url.
V011812201460316
Software Version Management (SVM) instruction updated to include model year 2021
V171901201285532
Updated to include update recommended engine oil attachments.
TT 97 14 02
Data link diagnostics and tips
V871810204370415
A/C requirements, update to title.
V1719012012855_3
Updated to include an additional model year applicability.
V271901201189416
Battery testing. Updated to include additional model and model year applicability.
V5515032021354_7
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match exterior paint finish.
SM C-2020
This special notice is to inform dealers to return the part numbers listed (State of California only).
TT 57 10 15
Updated key ordering protocol
V8720022061094_2
Using Nitrogen to assist in finding A/C refrigerant leaks.
V171806201781314
Oil consumption test updated to include additional models and model year applicability.
V8720022061094-1
Using Nitrogen to assist in finding A/C refrigerant leaks.
TT 00 16 02-4
Mandatory fastener.
TT 45 09 05-6
Antilock brake function test direction.
V0017062033708-6
Updated to include additional models and model year applicability.
V0017062033708-5
Updated to include additional models and model year applicability.
TT 45 09 05
Antilock brake function test direction.
V871810204370412
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
VW Part Labels
Recall Reminder Part Labels
TT 13 20 01
Oil pressure priming after engine replacement or internal repair.
TT 45 09 05ss2
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
TT 87 11 01
Directions to assist in performing basic settings for the ac control module
V001717203384611
Update brochure part number and recording URL. Update model and model year applicability.
V2418012045138_8
Update Top Tier brochure part number.
V871806201994715
Metadata update (add MY 2014 Eos (missing).
V0018052010380_8
Update to include 2020-2021 model and model year applicability.
V871806201994714
Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
V871805204416512
New a/c machine version added to table. Removal of Behr Flush kit.
V871811204389310
New machine version added to table.
VWTakataSDI
Takata Recall Update / Future Recalls for Vehicles with Takata SDI-D Airbag Inflators
TT 01 15 08
Cam screen damage.
TT 97 20 01 SS1
Voltage Drop Testing. Updated for picture clarity.
TT 97 20 01
Voltage Drop Testing.
V2719022033978_8
Generator replacement, updated to include model years 2020 & 2021
V941901201152115
Updated to include additional models and model year applicability.
VWALLMDLTRECHNS
Tire Chain Information (for California dealers only) All Model Years. Information only for all other dealers.
V171901201285530
Update to Volkswagen engine oil specification attachments.
TT 57 10 11
Additional Guided Functions programming assistance. Updated to include additional model year applicability.
TT 20 09 01
Update to existing tip for fuel quality checking.
Dealercomm200310
Volkswagen After Sales Weekly Communication - March 10, 2020
V171901_2012855
Update to Volkswagen engine oil specification attachments.
TT 01 20 01
ERP fault information.
V171901201285528
Update to Volkswagen engine oil specification attachments.
Microswitchcomm
Micro switch customer call list.
V1917012022548_8
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
V1917012022548_7
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
TT011907
Update to regeneration instruction.
V011812_2014603
Update model applicability to MY 2020.
2012BtleSrvXprs
Added: Torque Spec table
TT 01-19-07_ver2
Catalytic Converter Regeneration Scan Tool instruction.
V871806_2019947
Include new special tool adapter and 2018 model year Jetta only
V871810_2043704
Update to mode; and model year applicability.
V871811_2043893
Update to mode; and model year applicability.
TT 01-19-07
Nox regeneration information. Updated to correct the tech tip number in the title.
VWP1802 20191025
This Document informs dealers the warranty extension for the steering column lock housing has been revised to include 2014 and 2015 model year
V001901_2040590
Include additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
TT 001202
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Quick Reference Update Guide.
30DayInvCklst
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
SM 04-2019
The part number listed in the document is to be returned if it meets the criteria provided.
TT 00 19 01
Vehicle Fuse location assistance.
V911701_2035473
Infotainment worksheet.
TT871101
Directions to assist in performing basic settings for the ac control module
TT571802
Remote Key Battery Replacement.
171901_2012855
Remote Key Battery Replacement
V001808-2053065
Additional Safety Inquiry and Reporting instruction.
V001809-2053065
Additional Safety Inquiry and Reporting instruction.
V171805-2012855
Engine oils which meet Volkswagen oil quality standards.
V171806-2017813
Update to TB to include model year 2018 & 2019 applicability.
V871812-2005566
Update vehicle metadata.
TT 37 18 02
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
TT 37-18-02ss1
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
V871805_2044165
Updated to include additional labor operations due to labor time updates in Elsa.
DCcampreminder
Campaign Reminder Communication. Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
TT 01 19 04
UDS Basic settings directions
TT 15 19 01
Valve spring diagnosis.
TT 94 19 02
Adaptive front lighting descriptive
SM 33-2019
The part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Alternative method for radio code retrieval.
V171901-2012855
Engine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine
Gasoline Engine Misfire Diagnosis document
TT 90 19 01
Instructions to address oil sensor warning.
V271901-2011894
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
V941901-2011521
Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
TT 90 11 01
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Extension Dealer
This Document informs is the dealer FAQ associated with VWP-18-07
TT 57 11 08
Remote lock function. Update to model year applicability.
Vehicle Maintena
The Vehicle Maintenance Declaration has been added back to WISE for the Timing Chain Warranty Extension.
VWP-18-07-201901
This Document was revised to include information on when the replacement engine contains a Timing Chain or Timing Chain Tensioner. Also includes the CPPA engine code labor operation and time units.
TT 91 18 18
Horn and ancillary steering wheel controls diagnosis.
TT 15 18 01
Balance shaft direction for debris issues.
VWP-18-07 201810
This Document informs dealers on the Revised VWP-18-07. New info on 10% maintenance intervals
TT 19 18 01
Alternate diagnostic process for overheating.
TT 24 09 02
Vacuum line inspection for specific DTCS.
Timing Chain Cla
Timing Chain Class Action Update
VWP-18-07
This Document informs dealers on the Revised VWP-18-07. New info on coverage for consequential damages
TT 00 18 02
DTC Status Bit Definitions.
TT 10 12 01
Engine replacement tip
TT 21 18 01
Incorrect removal of Turbocharger oil feed line may cause engine damage
V871809-2005566
To include an additional model year applicability.
V011812-2014603
Update content and include additional models and model year applicability.
TT 58 18 01
Key Battery Diagnostic Process
TT 24 13 03
Updated existing tip to include latest model years for explanation of P130A
V871714 2043704
Updated to include additional models and model year applicability.
TT001703
Tip for Scan tool concerns that may occur duing a test plan
TT 001702
Tip demonstrating label information for clarity
V001713 2033846
Update brochure part number, literature ordering websie address and include an additional model year applicability
TT 011701
Updated to address additional model years. Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
TT 370903
Update model year applicability and existing tip for transmission basic settings direction.
TT 371003
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
TT 271002
Updated to include model year 2014 thru 2018 applicability.
V131703 2044350
Iinclude additional model year applicability and tool information.
TT 911505
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
SM 12-2017 VWMEX
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
SM 59-2017
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
TT 011503
Update to expand fuel testing for lean DTCS.
TT 200901
Update to existing tip for fuel quality checking.
TT 871101
Directions to assist in performing basic settings for the ac control module and include model year 2017 applicability.
TT 261704
Tips to address specific DTCs that can result from an exhaust leak.
TT 011507
Alternative repair direction to address DTC P1386 on the 2.5l engine. Update to include Beetle and Beetle convertible applicability.
V241707 2047363
Metadata adjustment. TB appeared with tech tips in Elsa.
V131702 2044350
Update TB to include model year 2017 and include additional engine applicability.
TT 641404
Update tech tip to include missing Figure 6 and final repair instruction.
V151702 2045454
Update Tiguan oil pan labor operation number in warranty table.
V171701 2012855
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
V241704 2045138
Supersedes Technical Bulletin 24-17 03 (V241703) dated March 6, 2017 for information regarding a new style solenoid valve for Intake Manifold Flap
V241705 2047363
Installation Instruction for fresh air line during CCTA Intake Manifold Replacement
SM 44-2017 EN
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
VAS 6154 Replacement Part Setup Guide
TT 011705
Coding information for replacement ECM to address specific fault setting after the install.
VW Parts Accesso
Adhesive application for installation on all areo parts solds as an accessory
V001706_2033708
Update TB to include model year 2016 & 2017 applicability
V271701_2033978
Update existing technical bulletin to include model year 2017 applicability.
V131701-2046780
Idler roller for ribbed bely now available as a parts kit.
V201701 2031426
Update Parts Table.
V241703 2045138
Remove engine coolant from parts table.
V871701 2044165
To add associated labor operation numbers to warranty table and include model year 2017 applicability.
V241702 2045138
This technical bulletin was updated per powertain team and warranty team. Info from this bulletin is combined with TB 2031075 (V241208) and 2038161 (V241506) due to warranty extension claiming/processing confusion. (Basically 3 technical bulletins covering the same DTC were combined into 1 technical bulletin). By combining the three technical bulletins it allowed for archiving (removal from publication) of V241208 and V241506 stated above.
1-2017 Update
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
V871627 2044165
Updated to require additional print outs during warranty claiming.
V011625 2028609
Update service number and labor operation number.
V691601 2010479
Update model year applicability to include 2017.
TT 00-16-02
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V011616 2028609
To update warranty table service number and labor operation number.
V001607 2034407
Update to include model year 2017 applicability.
V401602 2040561
Updated to include model year 2017 applicability
V341602 2034406
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
V871622 2019947
Update to model year applicability.
V001605 2033846
Updated to include additional model year applicability.
V011615 2014815
Update to include additional model year applicability.
V191602 2022549
Update model year applicability.
V371602 2033975
Updated to include an additional model year applicability.
V151602 2045454
The strainer screen in the camshaft bearing bracket can tear and cause camshaft adjuster issues.
V641602 2040673
Updated to include additional model year applicability.
V871620 2005566
Update model and model year applicability.
TT 97-12-02
Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT001601
Contacting the parts helpline
V871618 2043704
Updated to include additional model year and required documentation instruction.
V871618_2043704
Updated to include additional model year and required documentation instruction.
V871617 2044165
Updated vendor code and parts table.
V871617_2044165
Updated vendor code and parts table.
V871616_2044165
TO UPDATE CAUSAL PART NUMBERS IN WARRANTY TABLE AND UPDATE MODEL YEAR APPLICABILITY.
TT 901204_203072
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER.
SM 05-2016 VWMEX
THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL HEADER SEALERS THAT DO NOT MEET THE CRITERIA PROVIDED.
VST-16-01
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
TT 13-16-01
REMINDER TO FOLLOW THE CORRECT REPAIR PROCEDURE OF PILOT BEARING REPLACEMENT, WHEN REMOVING AND RE-INSTALLING THE DSG TRANSMISSION
V011606_2014603
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL MODELS FOR 2015, 2016, 2017 MODEL YEAR APPLICABILITY.
TT 97-14-02
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION.
V501604 2014370
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
TT 97-14-02ss1
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TB271601
Generator replacement.
V271601 2033978
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.
Edition173
Fuel Additive to Help Prevent Sporadic Misfire Faults
TB191601
Electric coolant fans continue to run after ignition is switched off.
TB341601
Manual transmission noise diagnosing.
V341601 2034406
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels
Edition172
Elsa Newsletter
TB001602
Fuel additive to help prevent sporadic misfire faults.
TB011602
Gasoline quality.
V001602 2033846
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
V011602 2014815
Technical tips on what to do if improper gasoline has been added to the vehicle.
V191601 2022549
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
TB001601
Choosing service numbers-Transmission and Drivetrain.
TB371601
Automatic transmission fluid requirements.
TB401601
Strut or Shock Absorber Leak Assesment.
V001601 2034407
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the automatic transmission If the customer is experiencing drivetrain related issues and the concern is found to be within the drivetrain components
V371601 2033975
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
V401601 2043146
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak. Document contains examples of Strut or Shock Absorber Leak Assessments
Airbag
Airbag Issues.
Elsa Newsletter
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
V281601 2037386
Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory: When diagnosing MIL ON with glow plug pressure sensor DTC?s it important to perform diagnosis prior to replacing the glow plug.
V871621 2043893
Updated to include additional model year applicability.
V921503 2037322
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity. This document discusses the diagnosis, and potential remedy of the issue.
V011528 2033805
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
CustomerCare
Customer Letter
VWoa Dealer Anno
This document informs of Volkswagen AG and Audi AG received notice from the US Environmental Protection Agency, US Department of Justice and the California Air Resources Board of an investigation related to emissions compliance matters.
V401502 2033347
Technical Bulletin (CV Boot Replacement): The Recommended procedure for removing damaged CV boot.
V201503 2031426
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
V241505 2038161
Technical Bulletin (Intake manifold runner position sensor issues): This document informs what repairs are needed to fix the issue. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
V921502 2026253
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
TT 90-11-10
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster.
V871506 2019947
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
V871508 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Campaign Circula
Emissions Service Action (Certain 2010-2014 Volkswagen Vehicles with 2.0L TDI® Clean Diesel Engine ECM Software Update): The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently. Under certain operating conditions, the earlier strategy may have increased the chance of the vehicle?s MIL light illuminating. If the MIL illuminates for any reason, the vehicle will not pass an IM emissions inspection in some regions. The corrective action taken was to Install updated ECM software
Elsa 6-29-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Elsa 6-22-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
TT 19-13-02
Tech Tips (Coolant Leak or Repeat Coolant Leak from the Water Pump Area): The document informs to inspect for issues, and why issues may happen. It also notes how to fix the issue, and other issues that could happen while repairing the issue
TT 21-10-02
Tech Tips: The document discusses the conditions of when turbo can to be fixed or replaced
V601501 2019568
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function). This document contains Warranty information for coverage, and informs of methods to to service the issue
TT 64-14-02
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
V401501 2040561
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel. The document also gives information on servicing the issue
Dealer Letter -
VOLKSWAGEN DEALERSHIP COMMUNICATION: The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently for Volkswagen Vehicles Equipped with a 2.0L TDI Clean Diesel Engine
TT 44-13-03
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments
TT 44-13-04
Tech Tips: This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center
WECF HPFP WEXT
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.
V941501 2011521
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document
TT 27-15-02
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. The wavelengths of some shop lighting interfere with the sensors during calibration.
V271503 2016076
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
V661502 2027119
Technical Bulletin: Diagnosing with Damage on External Chrome or Aluminum Surfaces
V271502 2033978
Technical Bulletin: The document refers to diagnosing charging systems for issues
TT 64-14-04
Tech Tips: Front Window Contacts Rear Window Glass, Window Misaligned issue
V921501 2037322
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
TT 27-13-01
Tech Tips: Generator Charging Concern Diagnosis Tip - One Way Clutch Pulley Testing
V271501 2011894
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS Charger
TT 57-10-15
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
V011503 2014815
Discusses the issues associated with using contaiminated gasoline. There are recommendations to use top tier gasoline retailers
V011502 2034046
Technical Bulletin: Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop. The document contains the Update programming procedure Software Version Management unit codes. It also contains information on where to find if the service is covered under warranty
TT641403a
Complaints of a rattle noise when closing the front door, or rattle from door when driving on bump roads may be caused when the front window regulator mounting nuts have become loose in the door. This concern may be more noticeable with the window closed. (See Fig. 1)
Edition115
VW Elsa Newsletter
271402
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
TT 64-14-03
Tech Tips (Rattle Noise when Closing Door-Window Regulator Loose): Complaints of a rattle noise when closing the front door or a rattle from door when driving on bumpy roads, may be caused by the front window regulator mounting nuts becoming loose in the door. This concern may be more noticeable with the window closed. This document informs how to service this issue
TT641403
Complaints of a rattle noise when closing the front door or a rattle from door when driving on bumpy roads, may be caused by the front window regulator mounting nuts becoming loose in the door. This concern may be more noticeable with the window closed. (See Fig. 1)
TT641404
Complaints of the front window glass contacting the rear glass may be caused by the front window glass becoming loose in the regulator clamps. (See Figs. 1 and 2)
TB011423
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory
TT 00-14-03
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
TT001403
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
Edition113
VW Elsa Newsletter
TB001413
Fuel Additive to Help Prevent Sporadic Misfire Faults
V001413 2033846
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
V011423 2034012
Technical Bulletin (Manifold Absolute Pressure Range / Performance issues): This document informs that the monitoring strategy for the manifold absolute pressure sensor being too sensitive, causing P0106 to incorrectly set in the engine control module. The product solution for this issue was improved software.
TT 45-09-03
Tech Tips (Electro ? Steering - DTC 01309 008 ?No Communication with -J500-? is Stored in the ABS/ESP Module Only): This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance:
Edition109
VW Elsa Newsletter
TB191401
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
V191401 2022549
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.
Edition108
VW Elsa Newsletter
TB001411
Removing Paint Contaminants from Exterior Paint
V001411 2033708
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint.
TB151403
Camshaft Adjustment Valve 1 -N205- Diagnosis
TT 20-13-01
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
V151403 2032173
Technical Bulletin (Camshaft Adjustment Valve 1 -N205- Diagnosis): Completing the GFF function test and performing basic settings on the camshaft adjustment valve are essential to diagnose proper operation and to avoid unnecessary replacements. The production solution to this issue was to optimized engine cleaning procedure in production.
Edition105
VW Elsa Newsletter
281404
MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory
871409
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
V281404 2037386
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it is important to perform a diagnosis prior to replacing the glow plug. This document contains the fault code interperatation after such a diagnosis. the production solution is that the codes were implementated into production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V871409 2019947
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
TT 57-10-11
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
TT 87-14-01
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (such as Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil. This document also informs When installing the new AC compressor immediately transfer the AC compressor caps to the original compressor. There is also a photo to show the necessary part placement.
TT871401
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
TT971402
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TB171404
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
V171404 2012855
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
TT211001
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
TB171403
Oil Consumption Measurement
V171403 2017813
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
301402
Slave Cylinder - Clutch Pedal Operation Diagnosis
V301402 2031366
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.
TT 44-14-02
Tech Tips (ABS/TPMS light is on due to wheel speed sensor fault as a result of the Front Wheel Bearing / Wheel Speed Sensor swapping issue): This document informs of the Damage caused from swapping the speed sensors left to right (or vice versa) during diagnosis.
TT441402
This can be the due to the Encoder Ring being ground down on the wheel bearing hub unit, resulting in a damaged part.
281403
MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory
V281403 2037386
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it important to perform diagnosis prior to replacing the glow plug. This document informs on the procedure to service this issue. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
VWP1403
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI® Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers
TT 32-14-01
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
TT321401
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
TB001406
PDI - Vehicle Inspection, Protection Removal and Detailing
V001406 2015780
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service a vehicle shouold received when it has successfully reached a dealership. ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Edition89
VW Elsa Newsletter
TT 50-14-01
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
TT501401
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
941403
Exterior Lights, Moisture Accumulation
V941403 2011521
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
Edition88
VW Elsa Newsletter
921402
Washer Level Sensor
V921402 2037322
Technical Bulletin (Washer Level Sensor): The issue is caused by the outside influence of non-approved formulated washer fluids. Non-approved washer fluids leave a clear film coating on the sensor probes, insulating the probes so they cannot read the fluid level. This This document informs Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. Non-approved fluids can cause residues to form on the sensor which causes the washer fluid lamp to remain on when reservoir is full. The document also contains a photo of the sensor and an example of an approved cleanser
SVM3339
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations.
TT 92-14-02
Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause. The document also informs on the procedure to Validate the washer reservoir is full with the proper washer solvent
TT 97-14-01
Washer Level Sensor issues: The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. This documet explains thelocation of the procedure to Validate that the washer reservoir is full with the proper washer solvent
TT921402
Washer Level Sensor
TT971401
Washer Level Sensor
TB001303
Removing Paint Contaminants from Exterior Paint
871402
HVAC, Unpleasant Odor
TT 91-11-09
Tech Tips (All Navigation Radios-All Models): When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. This document provides Examples of day and night modes:
TT911109
All Navigation Radios-All Models
V871402 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
TB001404
Squeaks, Rattles, Noise, Repair Materials
V001404 2010380
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
Edition80
Quick Spec Guides Now published on ServiceNet
TB461403
Brake Disc Pulsation or Vibration (U.S. Only)
V461403 2015173
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes A detailed brake disc inspection is needed to determine if the brake disc should be machined or replaced.
Warranty
Volkswagen Warranty Policies and Procedures ? April 2014
871401
HVAC, Unpleasant Odor
V871401 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB011408
Gasoline Quality
V011408 2014815
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
TB191301
Electric Coolant Fans Continue to Run after Ignition is OFF
TB151402
Proper Removal of Engine Cover to Avoid Breakage
V151402 2032150
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage. This document informs on the procedure to remove the engine cover.
231403
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
TB011407
Software Version Management
V011407 2014603
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management (SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
TB011406
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory
V011406 2034012
Technical Bulletin (Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory): Monitoring strategy for the manifold absolute pressure sensor is too sensitive, causing P0106 to incorrectly set in the engine control module. The product solution for this issue was improved software.
231402
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
941402
Exterior Lights, Moisture Accumulation
V941402 2011521
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
TB401401
CV boot damage identified.
V401401 2033347
Technical Bulletin (CV Boot Replacement): Recommended procedure for removing damaged CV boot. This document informs of the expected condition of a CV boot upon removal
Edition75
VW Elsa Newsletter
TB001402
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT961402
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
TB461402
Brake Disc Pulsation or Vibration
921401
Wiper Motor Noisy or Inoperative
Edition71
VW Elsa Newsletter
TB011401
Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns
V011401 2028609
Technical Bulletin (Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns): The current ECM/TCM programming could be causing slight hesitation related concerns in DSG equipped vehicles. The updated software of the product solution Improved ECM/TCM software to address drivability concerns and slight hesitation complaints. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB001403
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT641402
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM 09117.
Edition69
VW Elsa Newsletter
Edition67
VW Elsa Newsletter
Edition65
Volkswagen Elsa Newsletter
211302
Rattling Noises from Engine Compartment Area or Exhaust System
V211302 2024061
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
V211302-2024061
Rattling noises from engine compartmen area or exhaust system.
Edition64
VW Elsa Newsletter
On-Car Analysis
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Edition63
VW Elsa Newsletter
TT441304
Steering Wheel Off Center.
TT 00-13-04
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
TT001304
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
TT001304A
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Edition 60
ODIS Quick Reference Guide.
Edition60
VW Elsa Newsletter
871301
HVAC, Unpleasant Odor
V871301 2005566
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TT 26-13-03
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
On Car Analysis
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
TB011335
Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns
V011335 2028609
Technical Bulletin (Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns): Current ECM/TCM programming could be causing slight hesitation related concerns in DSG equipped vehicles (depending on driving conditions). The production solution to this issue is Improved ECM/TCM software to address drivability concerns and slight hesitation complaints. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB191303
Electric Coolant Fans Continue to Run after Ignition is OFF
V191303 2022549
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
VWS-13-05
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
TB171303
Oil Consumption Measurement
V171303 2017813
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
TB001304
Choosing Service Numbers ? Transmission and Drivetrain
V001304 2034407
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
On-car Analysis
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Edition53
VW Elsa Newsletter
TT 57-12-03
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.
TT571203
If the remote key fob is depressed repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. Fault codes 00955 005 ?Key 1 no or incorrect basic settings?, 00956 005 ?Key 2 no or incorrect basic settings?, or 02660 ?Radio Remote control operation not adapted? may be set in the Vehicle Electrical System Control Module -J519- if GFF is run.
Edition52
VW Elsa Newsletter
TT2407103
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
Edition51
VW Elsa Newsletter
On-car analysis
On-car analysis list of Customer Complaints: Transmission Concerns(including clutch assembly, bevel box and Haldex)
341301
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels.
V341301 2034406
Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. This document informs the dealer to follow specific diagnostic steps to assess the condition a vehicle
Edition46
VW Elsa Newsletter
TT 26-13-01
Tech Tips (Equipped with 2.0L TDI Engine - Engine Control Module Fault P2413 "Exhaust Gas Recirculation System Performance" Diagnosis Tip): When diagnosing ECM fault P2413 "Exhaust Gas Recirculation System Performance", pressure test turbo hoses for leaks and repair as necessary. Once repairs are completed, learned values in ECM must be deleted. Use VAS-PC Vehicle Self Diagnosis or ODIS Control module OBD to select Access Permission (or access authorization), then select Coding 2. Enter code 10008 when prompted. After code has been accepted, clear ECM fault code memory and then cycle key off and back on twice. Road test vehicle to ensure fault does not return.
TT261301
When diagnosing ECM fault P2413 ?Exhaust Gas Recirculation System Performance?, pressure test turbo hoses for leaks and repair as necessary.
TB371302
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle.
V201306 2034072
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
661301
Damage on External Chrome or Aluminum Surfaces
V661301 2027119
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
VWS1303
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th.
TB171302
Oil Consumption Measurement
V171302 2017813
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
Action20T8c
Install Misfueling Guard
Edition41
VW Elsa Newsletter
201306
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
V201305 2031426
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
271301
Generator Replacement
V271301 2033978
Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. From this condition one or more of the following symptoms are possible * Discharged Battery * No Start * Battery Indicator illuminated in Instrument Cluster * "Low Voltage" DTCs in various control modules * Engine noise * Accessory Drive Belt damaged or missing If a generator is replaced, there must be a confirmed failed GFF Test Plan available, or in the event of a mechanical failure of the component, complete and detailed documentation of the reason for the replacement, which must be submitted into the warranty claim comments.
TB011317
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range /ECM Fault Memory Performance Stored
TB371301
Automatic Transmission Fluid Requirements
V011317 2034012
Technical Bulletin (Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory): Monitoring strategy for the manifold absolute pressure sensor is too sensitive, causing fault code P0106 to incorrectly set in the engine control module. The production solution to this issue was improved software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V371301 2033975
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.
921302
Wiper Blade Inspection for Proper Warranty Coding
V011316 2034046
Technical Bulletin (Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop): Current ECM programming may cause a bump after coming to a stop, which may be felt through the chassis of the vehicle. This concern is caused by the engine torque being slightly high when the transmission goes into Neutral Control. Neutral Control is designed to reduce load on the engine during idle, in order to decrease emissions. The production solution to this issue was improved software for smoother stopping.
V921302 2024878
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.
Action20T8a
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for dealers to share with customers about the misfueling guard.
TB011316
Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop
911312
RNS 315 Hardware Failure
Edition37
VW Elsa Newsletter
TB461303
Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
Edition36
VW Elsa Newsletter
TB201304
High Pressure Fuel Pump Diagnosis
Action20T8b
Install Misfueling Guard
Analysis7
Please contact VW Helpline before attempting repair
TB011314
Engine, Misfire Diagnostic Aid
analysis list 05
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Edition34a
VW Elsa Newsletter
AnalysisS
Please contact VW Helpline before attempting repair
analysis list 04
On-car analysis list of Customer Complaints: Transmission
TT191301
After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190° F. When the F265 mapped thermostat opens, the gauge may drop by approximately 60° F before again rising to 190° F. No repairs should be attempted for this normal concern. F265 is pictured below.
TT241102
For concerns of Fault Code P117A ?Bank 1, correction Lambda middle reached adjustment limit? stored in the ECM, check that the O2 sensors have not been installed or connected improperly.
AnalysisR
Please contact VW Helpline before attempting repair
20331414
PSS - Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8
Edition33
VW Elsa Newsletter
TB461302
Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
Edition32
VW Elsa Newsletter
TB201303
High Pressure Fuel Pump Diagnosis
911310
After switching ON the RNS 315 radio-navigation system, the message "Please insert software CD" appears and the unit will not operate.
TT201301
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
TT201301a
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
Edition30
VW Elsa Newsletter
TB441403
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TB461301
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TT911114
The Bluetooth module has now been integrated into the navigation head unit on 2012-2013 vehicles with RNS 315 navigation part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Technical Bulletin 91 11 09 (2026015) can be used for the diagnosis.
TT911116
Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
TT911119
GPS Antenna Concerns
911309
Satellite Radio Overview
Edition29
VW Elsa Newsletter
Analysis16
Please contact VW Helpline before attempting repair
TB401301
Recommended procedure for removing damaged CV boot.
TB011310
Engine, Misfire Diagnostic Aid
Analysis15
Please contact VW Helpline before attempting repair
Analysis14
Please contact VW Helpline before attempting repair
Edition26a
VW Elsa Newsletter
TT910920
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
Edition26
VW Elsa Newsletter
TT571302
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
TT 00-13-02
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
V911306 2022739
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
Edition20
ElsaWeb Newsletter
TT131301
CBFA 2.0T TSI Engine
TT131301a
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
TB201302
High Pressure Fuel Pump Diagnosis
TB001401
Fuel Additive to Help Prevent Sporadic Misfire Faults
TB201301
High Pressure Fuel Pump Diagnosis
V001401 2033846
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB201305
High Pressure Fuel Pump Diagnosis
TB151301
Camshaft Adjustment Valve 1 -N205- Diagnosis
VSE1219
This communication provides important information on how to obtain the latest alignment programs for Volkswagen through direct download from Service Net. The procedure is available only to dealers that have completed their required VAG alignment upgrades.
VSE1218
During the holiday period, DTSS support of VAS-PC and ODIS Service diagnostic software, and VAS Tester diagnostic hardware is scheduled as follows:
VWC1225
Volkswagen Warranty Helpline 2012 Holiday Hours of operation
VWS-11-06
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Edition11
ElsaWeb Newsletter
921204
Wiper Blade Inspection for Proper Warranty Coding
TB001206
PDI - Vehicle Inspection, Protection Removal and Detailing
V001206 2015780
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD®, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
V921204 2024878
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
V301204 2031366
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
V501205 2014370
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
V551203 2021354
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
V911222 2022739
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
VWS-12-02
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
941401
Exterior Lights, Moisture Accumulation
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.