TT 00-13-04_7
Other
Permission to change Daily Order upgraded to RED Order
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TT 00-13-04_7
Permission to change Daily Order upgraded to RED Order
V0026012081638_2
Differences between a leak and seepage
VOS-26-42
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
V1718062017813_24
Oil Consumption Measurement and Electronic Oil Consumption Measurement
TT 13-20-01_3
Instruction, how to lubicate engine before initial start.
V6919012010479_17
Inquiries
V1719012012855_81
Volkswagen Engine Oil Standards
VOS-26-21
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
V0018092053065_6
Safety Related Inquiry and Reporting
V9422022066761_4
Damage Inspection of Park assist sensors
VOS-26-15
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
V5515032021354_9
Paint color and/or finish of the engine compartment may not match the exterior paint color
DC_VW_CF_Airbag
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
VOS-26-01
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
V0116132033805_11
Engine misfire diagnostic aid.
V1917012022548_15
G12Evo can now be mixed with previous coolants.
V3718022033975_14
Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
V1718062017813_23
How to measure engine oil consumption.
V3416022034406_8
Diagnosing Manual Transmission Noise
V0017132033846_25
Fuel Additive to prevent sporatic misfire
V0116152014815_19
A list of suggested fuel stations
V8718102043704_24
GFF Requirements regardless of concern plus System flush requirement
Turbocharger FAQ
This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*
V1719012012855_79
Volkswagen Engine Oil Quality Standards (U.S. Only)
V1719012012855_78
Volkswagen Engine Oil Quality Standards
V1917012022548_14
Identifying and Mixing Engine Coolant
V1719022012855_77
Engine Oil Standards
V5515032021354_8
Lack of paint under roof
V0018092053065_5
Additional reporting
CampTip_RNA_VW
Vehicle Concerns Before Recall Repair Available
V1718062017813_19
How to perform the engine oil consumption measurement
V0116132033805_10
Engine Misfire Diagnostic Aid
V0118122014603_20
How to manage software versions using VW diagnostic Tool
V1718032037201_19
Checking Engine Oil and correctly reading dip stick
V1719012012855_76
A list of engine oil that meet Volkswagen Engine Oil Standards
V3718022033975_13
Fluid requirements
TT 00-24-01
Wind & Water Leak Checking
V0017132033846_23
Fuel additive to help with misfire faults
V0116152014815_18
Recommended Gasoline Quality
V3416022034406_7
Manual transmission noise diagnosing
V271901201189426
Battery testing
V1719012012855_75
Engine Oil Standards
TT 10-12-01_3
Engine Replacement Tip
TT 10-18-02_2
Engine Assembly Tip
V171905201285571
VW Engine oil quality standards
V171901201285570
VW Engine oil quality standards
V171901201285569
VW Engine oil quality standards
V691901201047916
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V171901201285568
VW Engine oil quality standards
V871810204370421
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
V171901201285567
VW Engine oil quality standards
V171901201285565
Update to Volkswagen engine oil standards
V171901201285562
Volkswagen Engine oil quality standards, update to attachments.
V191701202254810
Introduce new engine coolant compatible with all models and all model years.
V171901201285560
Engine oil quality standards, update to attachments.
V171901201285559
Volkswagen Engine Oil Quality Standards
V271902203397810
Generator Replacement
V4016012043146_2
Strut or Shock leak assessment.
V171901201285558
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
VWP-23-01
This Document informs dealers on VWP-23-01
V691901201047915
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01
Radio knob replacement instead of radio replacement w/ knob part number.
V171901201285557
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V171901201285556
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V941901201152119
Update model year applicability to include 2023.
V271901201189422
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
WLA-22-15
ACC Calibration Process
V171901201285554
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
V0017062033708_8
update to required vehicle wash shampoo.
V171901201285553
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V3416022034406_5
Manual transmission noise diagnostic assistance
CT_batt_charger
Minimum battery charger requirements during software updates
V171901201285551
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V171806201781317
Engine oil consumption measurement.
V171901201285550
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
TT 20 09 01_5
Gasoline quality check. Update to model and model year applicability.
V011812201460318
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V0116132033805_6
Engine misfire diagnostic aid.
V011615201481514
Gasoline quality.
V171901201285548
VW engine oil specifications. Update to model year applicability.
V001713203384615
Recommended fuel additive to avoid engine misfires.
V3718022033975_8
Auto Trans fluid requirements.
V271901201189420
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V8720022061094_7
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V171901201285547
VW engine oil specifications. Update to attachments.
V8720022061094_5
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
TT 13 20 01_2
Engine oil pressure priming.
V871812200556627
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
V271901201189419
Battery Testing and Charging using recommended VW test equipment.
TT 27-10-02_4
Battery Tester VAS 6161 introduction.
V171901201285546
Update engine oil quality standard lists (attachments)
V941901201152118
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
V171901201285545
Update engine oil quality standard lists (attachments)
V171806201781316
Engine oil consumption measurement. Update procedure and work sheet.
V271503201607611
Discharged Battery, Diagnosis for excessive current draw.
V1917012022548_9
Update model and model year applicability, introduce new coolant G12Evo.
V171901201285544
Update engine oil quality standard lists (attachments)
V171901201285543
Update engine oil quality standard lists (attachments)
A002155201173212
This bulletin contains general instructions for software updates.
V171901201285542
Update engine oil quality standard lists (attachments)
V271901201189417
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
TT 01 21 03
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
V171901201285541
Update engine oil quality standard lists (attachments)
V691901201047914
Update to model year applicability.
V171901201285540
Update engine oil quality standard lists (attachments)
V0018092053065_3
Additional safety related Inquiry and Reporting instruction.
V171901201285539
Update engine oil quality standard lists (attachments)
TT 61 21 01
Republication of archived technical tip for water leak testing fixture.
V871810204370416
A/C Compressor replacement requirements, updated to include additional model year applicability.
V171901201285537
Update engine oil quality standard lists (attachments)
V171901201285536
Update engine oil quality standard lists (attachments)
V001713203384614
Fuel Additive to Help Prevent Sporadic Misfire Faults
V0116132033805_5
Engine Misfire Diagnostic Aid. Updated to include additional model and model year applicability.
V171806201781315
Engine oil consumption measurement.
V011615201481513
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V011812201460317
Software Version Management (SVM)
TT 00 16 01_5
Navigation for addressing incorrect Part direction.
V171901201285535
Update engine oil quality standard lists (attachments)
V871812200556626
Removing musty odor from A/C system. Updated to include additional model and model year applicability.
V171901201285534
Update engine oil quality standard lists (attachments)
ELSAallignVW
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
CustomerLetter
2009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota
TT 00 13 04_6
Parts ordering information
V171901201285533
Update engine oil quality standard lists (attachments)
TT 57 18 02_3
Key battery diagnosis, updated to include additional model year applicability.
SM 22-2021
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V3718022033975_7
Transmission Fluid requirements updated to include additional model year applicability.
V941901201152117
Exterior lighting moisture in lens updated to exclude LED lighting.
V011615201481512
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V001713203384613
Update to top tier brochure purchasing url.
V011812201460316
Software Version Management (SVM) instruction updated to include model year 2021
2021OilCapChart
This Document was revised to include 2021 Model Year
V171901201285532
Updated to include update recommended engine oil attachments.
TT 97 14 02
Data link diagnostics and tips
V871810204370415
A/C requirements, update to title.
V1719012012855_3
Updated to include an additional model year applicability.
V271901201189416
Battery testing. Updated to include additional model and model year applicability.
V5515032021354_7
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match exterior paint finish.
SM C-2020
This special notice is to inform dealers to return the part numbers listed (State of California only).
TT 57 10 15
Updated key ordering protocol
V8720022061094_2
Using Nitrogen to assist in finding A/C refrigerant leaks.
V171806201781314
Oil consumption test updated to include additional models and model year applicability.
V8720022061094-1
Using Nitrogen to assist in finding A/C refrigerant leaks.
TT 00 16 02-4
Mandatory fastener.
TT 45 09 05-6
Antilock brake function test direction.
V0017062033708-6
Updated to include additional models and model year applicability.
V0017062033708-5
Updated to include additional models and model year applicability.
TT 45 09 05
Antilock brake function test direction.
V871810204370412
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
VW Part Labels
Recall Reminder Part Labels
TT 13 20 01
Oil pressure priming after engine replacement or internal repair.
TT 45 09 05ss2
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
V001717203384611
Update brochure part number and recording URL. Update model and model year applicability.
V871806201994715
Metadata update (add MY 2014 Eos (missing).
V0018052010380_8
Update to include 2020-2021 model and model year applicability.
V871806201994714
Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
V871811204389310
New machine version added to table.
TT 97 20 01 SS1
Voltage Drop Testing. Updated for picture clarity.
TT 97 20 01
Voltage Drop Testing.
V2719022033978_8
Generator replacement, updated to include model years 2020 & 2021
V941901201152115
Updated to include additional models and model year applicability.
VWALLMDLTRECHNS
Tire Chain Information (for California dealers only) All Model Years. Information only for all other dealers.
V171901201285530
Update to Volkswagen engine oil specification attachments.
TT 57 10 11
Additional Guided Functions programming assistance. Updated to include additional model year applicability.
TT 20 09 01
Update to existing tip for fuel quality checking.
Dealercomm200310
Volkswagen After Sales Weekly Communication - March 10, 2020
V171901_2012855
Update to Volkswagen engine oil specification attachments.
TT 01 20 01
ERP fault information.
V171901201285528
Update to Volkswagen engine oil specification attachments.
V1917012022548_8
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
V1917012022548_7
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
V011812_2014603
Update model applicability to MY 2020.
1012GolfSrvXprs
Added: Torque Spec table
V871806_2019947
Include new special tool adapter and 2018 model year Jetta only
V871810_2043704
Update to mode; and model year applicability.
V871811_2043893
Update to mode; and model year applicability.
V001901_2040590
Include additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
TT 001202
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Quick Reference Update Guide.
30DayInvCklst
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
V911701_2035473
Infotainment worksheet.
TT571802
Remote Key Battery Replacement.
171901_2012855
Remote Key Battery Replacement
DCcampreminder
Campaign Reminder Communication. Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
Adhesive Circ
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
TT 01 19 04
UDS Basic settings directions
TT 94 19 02
Adaptive front lighting descriptive
SM 33-2019
The part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Alternative method for radio code retrieval.
Gasoline Engine
Gasoline Engine Misfire Diagnosis document
V271901-2011894
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
TT 90 11 01
Instrument cluster production mode solution, updated to include additional model and model year applicability.
VWC-18-12
This Document informs dealers that 2.0L TDI Gen 1 and Gen 3 Customer Vehicles are no longer eligible for the Pre-existing MIL-On Condition.
TT 91 18 18
Horn and ancillary steering wheel controls diagnosis.
VWP-18-11 201810
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
VWP-18-11
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
TT 10 18 01
Diagnostic protocol for engine noise with cam timing faults
TT 00 18 02
DTC Status Bit Definitions.
TT 10 12 01
Engine replacement tip
TT 21 18 01
Incorrect removal of Turbocharger oil feed line may cause engine damage
V011812-2014603
Update content and include additional models and model year applicability.
TT 57 18 02
Remote Ket battery diagnostics. Updated to change incorrect repair manual group number (from TT581801 to TT571802)
TT 58 18 01
Key Battery Diagnostic Process
A971861 2013504-
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
V871714 2043704
Updated to include additional models and model year applicability.
V001713 2033846
Update brochure part number, literature ordering websie address and include an additional model year applicability
SM 12-2017 VWMEX
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
SM 59-2017
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
TT 011503
Update to expand fuel testing for lean DTCS.
SM 44-2017 EN
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
VAS 6154 Replacement Part Setup Guide
VW Parts Accesso
Adhesive application for installation on all areo parts solds as an accessory
TT 011504
Seach tips to assist in finding DTC information
TT 011505
Tip to perform GFF feedback for test plan issues.
V001706_2033708
Update TB to include model year 2016 & 2017 applicability
1-2017 Update
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
V691601 2010479
Update model year applicability to include 2017.
TT 00-16-02
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V001607 2034407
Update to include model year 2017 applicability.
V401602 2040561
Updated to include model year 2017 applicability
V341602 2034406
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
V871622 2019947
Update to model year applicability.
V001605 2033846
Updated to include additional model year applicability.
V011615 2014815
Update to include additional model year applicability.
V191602 2022549
Update model year applicability.
V371602 2033975
Updated to include an additional model year applicability.
V871620 2005566
Update model and model year applicability.
TT 97-12-02
Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT001601
Contacting the parts helpline
VST-16-01
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
TT 97-14-02ss1
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TB271601
Generator replacement.
Edition173
Fuel Additive to Help Prevent Sporadic Misfire Faults
TB191601
Electric coolant fans continue to run after ignition is switched off.
TB341601
Manual transmission noise diagnosing.
Edition172
Elsa Newsletter
TB001602
Fuel additive to help prevent sporadic misfire faults.
TB011602
Gasoline quality.
V011602 2014815
Technical tips on what to do if improper gasoline has been added to the vehicle.
TB001601
Choosing service numbers-Transmission and Drivetrain.
TB371601
Automatic transmission fluid requirements.
TB401601
Strut or Shock Absorber Leak Assesment.
Airbag
Airbag Issues.
Engine Oil Capac
VW Engine Oil Capacities.
V871621 2043893
Updated to include additional model year applicability.
Elsa 6-29-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Elsa 6-22-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Dealer Letter -
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles
WECF HPFP WEXT
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.
TT 57-10-15
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
TB501403
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
Edition115
VW Elsa Newsletter
271402
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
TT001403
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
TB001413
Fuel Additive to Help Prevent Sporadic Misfire Faults
Edition109
VW Elsa Newsletter
TB191401
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
TB001411
Removing Paint Contaminants from Exterior Paint
871409
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
TT871401
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
TT971402
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TB171404
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
TT211001
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
TB171403
Oil Consumption Measurement
TT 57-10-11
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs If a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting the test plan through GFF or through Vehicle Self Diagnosis in adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
V171403 2017813
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
301402
Slave Cylinder - Clutch Pedal Operation Diagnosis
VWP1403
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI® Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers
TT321401
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
TB001406
PDI - Vehicle Inspection, Protection Removal and Detailing
Edition89
VW Elsa Newsletter
TT501401
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
941403
Exterior Lights, Moisture Accumulation
Edition88
VW Elsa Newsletter
921402
Washer Level Sensor
V921402 2037322
Technical Bulletin (Washer Level Sensor): The issue is caused by the outside influence of non-approved formulated washer fluids. Non-approved washer fluids leave a clear film coating on the sensor probes, insulating the probes so they cannot read the fluid level. This This document informs Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. Non-approved fluids can cause residues to form on the sensor which causes the washer fluid lamp to remain on when reservoir is full. The document also contains a photo of the sensor and an example of an approved cleanser
SVM3339
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations.
TT 92-14-02
Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause. The document also informs on the procedure to Validate the washer reservoir is full with the proper washer solvent
TT 97-14-01
Washer Level Sensor issues: The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. This documet explains thelocation of the procedure to Validate that the washer reservoir is full with the proper washer solvent
TT921402
Washer Level Sensor
TT971401
Washer Level Sensor
TB001303
Removing Paint Contaminants from Exterior Paint
871402
HVAC, Unpleasant Odor
TT 91-11-09
Tech Tips (All Navigation Radios-All Models): When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. This document provides Examples of day and night modes:
TT911109
All Navigation Radios-All Models
V871402 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
TB001404
Squeaks, Rattles, Noise, Repair Materials
V001404 2010380
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
Edition80
Quick Spec Guides Now published on ServiceNet
TB461403
Brake Disc Pulsation or Vibration (U.S. Only)
V461403 2015173
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes A detailed brake disc inspection is needed to determine if the brake disc should be machined or replaced.
Warranty
Volkswagen Warranty Policies and Procedures ? April 2014
871401
HVAC, Unpleasant Odor
V871401 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB011408
Gasoline Quality
V011408 2014815
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
TB191301
Electric Coolant Fans Continue to Run after Ignition is OFF
TB151402
Proper Removal of Engine Cover to Avoid Breakage
V151402 2032150
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage. This document informs on the procedure to remove the engine cover.
231403
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
19J5
Some customers of 2012 and 2013 model year Golf R vehicles have reported engine compartment noise and hard start issues with their vehicles. Volkswagen has determined that the coolant pump is the source of these concerns.
Campaign Circula
Service Action (2012 and 2013 MY Golf R Coolant Pump): Some customers of 2012 and 2013 model year Golf R vehicles have reported engine compartment noise and hard start issues with their vehicles. Volkswagen has determined that the coolant pump is the source of these concerns. The correct action taken for this issue was to Replace the coolant pump.
Dealer Letter, D
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming Service Action 19J5 Coolant Pump issue): customers have reported engine compartment noise and hard start issues with their vehicles. Volkswagen has determined that the coolant pump is the source of these concerns. The corrective action taken was to replace the coolant pump
TB011407
Software Version Management
V011407 2014603
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management (SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
941402
Exterior Lights, Moisture Accumulation
231402
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
V941402 2011521
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
TB401401
CV boot damage identified.
V401401 2033347
Technical Bulletin (CV Boot Replacement): Recommended procedure for removing damaged CV boot. This document informs of the expected condition of a CV boot upon removal
Edition75
VW Elsa Newsletter
TB001402
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT961402
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
TB461402
Brake Disc Pulsation or Vibration
921401
Wiper Motor Noisy or Inoperative
TB001403
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT641402
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM 09117.
Edition69
VW Elsa Newsletter
301303
DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
Edition65
Volkswagen Elsa Newsletter
211302
Rattling Noises from Engine Compartment Area or Exhaust System
V211302 2024061
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
V211302-2024061
Rattling noises from engine compartmen area or exhaust system.
Edition64
VW Elsa Newsletter
On-Car Analysis
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Edition63
VW Elsa Newsletter
TT441304
Steering Wheel Off Center.
TT 00-13-04
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
TT001304
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
TT001304A
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Edition60
VW Elsa Newsletter
TT911208
To check Bluetooth compatibility for all 2011 and newer vehicles, as well as 2010 Routan, use the link below.
871301
HVAC, Unpleasant Odor
V871301 2005566
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
On Car Analysis
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
TB191303
Electric Coolant Fans Continue to Run after Ignition is OFF
V191303 2022549
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
VWS-13-05
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
TB171303
Oil Consumption Measurement
V171303 2017813
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
TB001304
Choosing Service Numbers ? Transmission and Drivetrain
V001304 2034407
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
On-car Analysis
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Edition52
VW Elsa Newsletter
TT2407103
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
On-car analysis
On-car analysis list of Customer Complaints: Transmission Concerns(including clutch assembly, bevel box and Haldex)
341301
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels.
V341301 2034406
Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. This document informs the dealer to follow specific diagnostic steps to assess the condition a vehicle
TB371302
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle.
V201306 2034072
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
661301
Damage on External Chrome or Aluminum Surfaces
V661301 2027119
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
VWS1303
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th.
TB171302
Oil Consumption Measurement
V171302 2017813
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
Action20T8c
Install Misfueling Guard
Edition41
VW Elsa Newsletter
201306
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
V201305 2031426
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V271301 2033978
Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. From this condition one or more of the following symptoms are possible * Discharged Battery * No Start * Battery Indicator illuminated in Instrument Cluster * "Low Voltage" DTCs in various control modules * Engine noise * Accessory Drive Belt damaged or missing If a generator is replaced, there must be a confirmed failed GFF Test Plan available, or in the event of a mechanical failure of the component, complete and detailed documentation of the reason for the replacement, which must be submitted into the warranty claim comments.
TB371301
Automatic Transmission Fluid Requirements
V371301 2033975
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.
921302
Wiper Blade Inspection for Proper Warranty Coding
V921302 2024878
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.
Action20T8a
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for dealers to share with customers about the misfueling guard.
911312
RNS 315 Hardware Failure
TB461303
Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
Action20T8b
Install Misfueling Guard
TB011314
Engine, Misfire Diagnostic Aid
analysis list 05
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Edition34a
VW Elsa Newsletter
analysis list 04
On-car analysis list of Customer Complaints: Transmission
TT191301
After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190° F. When the F265 mapped thermostat opens, the gauge may drop by approximately 60° F before again rising to 190° F. No repairs should be attempted for this normal concern. F265 is pictured below.
TB461302
Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
911310
RNS 315 Hardware Failure
TT201301
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
TT201301a
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
TB441403
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TB461301
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TT911114
The Bluetooth module has now been integrated into the navigation head unit on 2012-2013 vehicles with RNS 315 navigation part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Technical Bulletin 91 11 09 (2026015) can be used for the diagnosis.
TT911116
Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
TT911119
GPS Antenna Concerns
TB401301
Recommended procedure for removing damaged CV boot.
VWP1305
Engine Exhaust Flap Limited Warranty Extension
Edition26a
VW Elsa Newsletter
TT910920
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
Edition26
VW Elsa Newsletter
TT571302
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
TT 00-13-02
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
V911306 2022739
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
TT 90-11-10
Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.
TT131301
CBFA 2.0T TSI Engine
TT131301a
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
TB001401
Fuel Additive to Help Prevent Sporadic Misfire Faults
TB201305
High Pressure Fuel Pump Diagnosis
VSE1219
This communication provides important information on how to obtain the latest alignment programs for Volkswagen through direct download from Service Net. The procedure is available only to dealers that have completed their required VAG alignment upgrades.
VSE1218
During the holiday period, DTSS support of VAS-PC and ODIS Service diagnostic software, and VAS Tester diagnostic hardware is scheduled as follows:
VWC1225
Volkswagen Warranty Helpline 2012 Holiday Hours of operation
VWS-11-06
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Edition11
ElsaWeb Newsletter
921204
Wiper Blade Inspection for Proper Warranty Coding
TB001206
PDI - Vehicle Inspection, Protection Removal and Detailing
V001206 2015780
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD®, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
V921204 2024878
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
V301204 2031366
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
V501205 2014370
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
V551203 2021354
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
V911222 2022739
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
VWS-12-02
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
941401
Exterior Lights, Moisture Accumulation
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.