TT 00-13-04_7
Other
Permission to change Daily Order upgraded to RED Order
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TT 00-13-04_7
Permission to change Daily Order upgraded to RED Order
V0026012081638_2
Differences between a leak and seepage
V4823022072282_3
Clean and install an additional plastic "ring" to prevent ingress of dirt,hair. Foreign bodies into the clock spring.
VOS-26-42
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
V1718062017813_24
Oil Consumption Measurement and Electronic Oil Consumption Measurement
TT 10-18-02_2
Lubricating engine components before reassembly.
TT 13-20-01_3
Instruction, how to lubicate engine before initial start.
V6919012010479_17
Inquiries
V1719012012855_81
Volkswagen Engine Oil Standards
VOS-26-21
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
V0018092053065_6
Safety Related Inquiry and Reporting
V9422022066761_4
Damage Inspection of Park assist sensors
VOS-26-15
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
V5515032021354_9
Paint color and/or finish of the engine compartment may not match the exterior paint color
DC_VW_CF_Airbag
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
VOS-26-01
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
V4016012043146_4
What is and what is not a leaking suspension strut.
V5718012042955_7
Replace Door Lock and Cap.
V0116132033805_11
Engine misfire diagnostic aid.
V1917012022548_15
G12Evo can now be mixed with previous coolants.
V3718022033975_14
Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
V1718062017813_23
How to measure engine oil consumption.
V3416022034406_8
Diagnosing Manual Transmission Noise
V1718032037201_20
Proper engine oil level before leaving the factory.
V0017132033846_25
Fuel Additive to prevent sporatic misfire
V0116152014815_19
A list of suggested fuel stations
V8718102043704_24
GFF Requirements regardless of concern plus System flush requirement
V0017132033846_24
Fuel Additive
V4616012043146_3
How to identify and when to replace a leaking strut
V1719012012855_79
Volkswagen Engine Oil Quality Standards (U.S. Only)
V8720022061094_9
How to check for HVAC system leaks using nitrogen.
V1719012012855_78
Volkswagen Engine Oil Quality Standards
V1917012022548_14
Identifying and Mixing Engine Coolant
V0024012076283_1
Diesel Models only. Repurchase Prior to Repairs
V1719022012855_77
Engine Oil Standards
V5515032021354_8
Lack of paint under roof
V0018092053065_5
Additional reporting
CampTip_RNA_VW
Vehicle Concerns Before Recall Repair Available
V1718062017813_19
How to perform the engine oil consumption measurement
V0116132033805_10
Engine Misfire Diagnostic Aid
V0118122014603_20
How to manage software versions using VW diagnostic Tool
V1718032037201_19
Checking Engine Oil and correctly reading dip stick
V1719012012855_76
A list of engine oil that meet Volkswagen Engine Oil Standards
V3718022033975_13
Fluid requirements
TT 00-24-01
Wind & Water Leak Checking
V0017132033846_23
Fuel additive to help with misfire faults
V0116152014815_18
Recommended Gasoline Quality
V3416022034406_7
Manual transmission noise diagnosing
V271901201189426
Battery testing
V1719012012855_75
Engine Oil Standards
VW_Multiple Closure
Multiple Update closures: 20AH Atlas Quality Package 1, 24AE 1.8T ECM/TCM SW, 24BG Jetta Hybrid ECM SW, 24BM 2.0L Jetta MPI SW Update, 24X7 Jetta ECM SW, 24X8 CC ECM/TCM SW, 24Y4 MPI Jetta SW, 24Z5 Jetta Hybrid System SW, 27G2 Battery, 37H3 DSG SW, 37J2 TCM SW, 69V7 Atlas Quality Package 3, 87F6 Atlas Quality Package 2, 91P3 Adaptive Cruise Calibration
TT 10-12-01_3
Engine Replacement Tip
V1719012012855_74
Engine oil quality standards
V1719012012855_73
Engine oil quality standards
V171901201285572
Engine oil quality standards
V171905201285571
VW Engine oil quality standards
V2118022025464_9
Frozen Charge Air Cooler, Engine no start updated to include Parts ordering notification.
V171901201285570
VW Engine oil quality standards
V4823022072282_2
Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assist etc., light up after starting the engine in the instrument cluster.
V171901201285569
VW Engine oil quality standards
TT 91 24 01
Addressing Cybersecurity or Vehicle Hack concerns
V691901201047916
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V231707204111816
Diesel Fuel System and Repair
V4823022072282_1
Rear of teering wheel trim modification for noise when maneuvering.
V171901201285568
VW Engine oil quality standards
V871810204370421
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
DC_3GSunsetUPD
3G Sunset Update
V171901201285567
VW Engine oil quality standards
V171905201285566
VW Engine oil quality standards
V271901201189425
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
V0018092053065_4
Safety Related Inquiry and Reporting
V171901201285565
Update to Volkswagen engine oil standards
TT 001601_6
Helpline & Parts Dept. contact information.
V271503201607612
Diagnostic assistance for excessive static current draw
V171901201285564
Volkswagen Engine oil quality standards, update to attachments.
VOS-23-21
This communication is a notice for software changes with the ODIS program for specific cars.
V271901201189424
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V2719012011894_2
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V011812201460319
Software Version Management (SVM) instruction.
V171803203720116
Correct engine oil level during Perfect Delivery Inspection (PDI)
V371802203397511
Automatic Transmission Fluid Requirements
V171806201781318
Engine Oil Consumption Measurement Instruction and Work sheet.
V171901201285563
Volkswagen Engine Oil Standards, updated to include model year 2024.
V001713203384619
Gasoline fuel additive
V0116132033805_8
Diagnostic Aid for engine misfire.
V011615201481517
Gasoline quality information in regards to gasoline engine performance.
V3416022034406_6
Noise Diagnostic for Manual Transmission vehicles.
VOS-23-14
This communication is a notice for software changes with the ODIS program for specific cars
V171901201285562
Volkswagen Engine oil quality standards, update to attachments.
V191701202254810
Introduce new engine coolant compatible with all models and all model years.
VWP-18-11
This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
V171901201285560
Engine oil quality standards, update to attachments.
VOS-23-08
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V171901201285559
Volkswagen Engine Oil Quality Standards
V271902203397810
Generator Replacement
V4016012043146_2
Strut or Shock leak assessment.
V171901201285558
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
VWP-23-01
This Document informs dealers on VWP-23-01
V691901201047915
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01
Radio knob replacement instead of radio replacement w/ knob part number.
V171901201285557
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V171901201285556
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V941901201152119
Update model year applicability to include 2023.
V271901201189422
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
WLA-22-15
ACC Calibration Process
V171901201285554
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
VW_TDI_Buyback
Evaluate TDI vehicle for repurchase prior to repairs
V241801204513812
Update warranty table labor operation numbers due to recent Saga updates.
V0017062033708_8
update to required vehicle wash shampoo.
V171901201285553
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V241801204513811
Update warranty table labor operation numbers due to recent Saga updates.
V3416022034406_5
Manual transmission noise diagnostic assistance
CT_batt_charger
Minimum battery charger requirements during software updates
V171901201285551
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
VOS-22-27
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V171806201781317
Engine oil consumption measurement.
V171901201285550
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
TT 20 09 01_5
Gasoline quality check. Update to model and model year applicability.
V011812201460318
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V461902201517331
Brake Rotor, Vibration / Pulsation. Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
VWP-22-06_V2
This Document informs dealers on VWP-22-06. Revised to reflect the Vehicle Eligibility
SM 48-2022
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V0116132033805_6
Engine misfire diagnostic aid.
V011615201481514
Gasoline quality.
V171901201285548
VW engine oil specifications. Update to model year applicability.
V001713203384615
Recommended fuel additive to avoid engine misfires.
V011813203489823
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter. Update to clarify procedural step and add "if needed" to warranty and part tables.
V3718022033975_8
Auto Trans fluid requirements.
V171803203720113
Checking engine oil during PDI.
VWP-22-06
This Document informs dealers on VWP-22-06
WaterPumpFAQ
This Document informs dealers on VWP-22-06
V271901201189420
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V8720022061094_7
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V171901201285547
VW engine oil specifications. Update to attachments.
V8720022061094_5
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
TT 13 20 01_2
Engine oil pressure priming.
V871812200556627
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
V011813203489822
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter. Update to MAF labor operation number.
V271901201189419
Battery Testing and Charging using recommended VW test equipment.
TT 15-22-01_2
Camshaft Timing Faults after Cylinder Head Replacement. Updated to include additional models.
TT 27-10-02_4
Battery Tester VAS 6161 introduction.
V011813203489821
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter.
V171901201285546
Update engine oil quality standard lists (attachments)
VIN4APIN20220414
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
VIN4APIN20220412
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
V941901201152118
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
VIN4APIN20220407
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
VIN4APIN20220329
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
V171901201285545
Update engine oil quality standard lists (attachments)
V171806201781316
Engine oil consumption measurement. Update procedure and work sheet.
VIN4APIN20220310
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
VIN4APIN20220303
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
V271503201607611
Discharged Battery, Diagnosis for excessive current draw.
V1917012022548_9
Update model and model year applicability, introduce new coolant G12Evo.
VIN4APIN20220222
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
V171901201285544
Update engine oil quality standard lists (attachments)
V2115062026771_8
Engine Performance, DTC's stored. Update to warranty table vendor codes
VIN4APIN20220209
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
V461902201517330
Brake Rotor, Vibration / Pulsation Instruction (U.S. Only)
VIN4APIN20220131
Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
VIN4APIN20220126
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
VIN4APIN20220124
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
TT 15 22 01
Camshaft timing faults may store in ECM after cylinder head or engine replacement.
V171901201285543
Update engine oil quality standard lists (attachments)
Car-Net_MY14_16
VW Car-Net - Letter MY 2014-2016
EM_3GSunset
3G Sunset Update - E-mail
VOS-22-03
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
VIN4APIN20220118
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
CN_3G_SunsetVW
Customer Notification 3G-Sunset
DC_3G_SunsetVW
3G Sunset Update
VIN4APIN20220112
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
VIN4APIN20220110
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Any TDI within the vehicle/MY range
A002155201173212
This bulletin contains general instructions for software updates.
VIN4APIN20211215
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range
V171901201285542
Update engine oil quality standard lists (attachments)
VIN4APIN20211213
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range
V271901201189417
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
TT 01 21 03
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
V171901201285541
Update engine oil quality standard lists (attachments)
OilCapChart
This Document was revised to include 2022 Model Year information
TT 011903
Diagnostic assistance when vehicle readiness will not set.
V691901201047914
Update to model year applicability.
DC CarNet 1121
Dealer Communication - FOLLOW-UP 3G Sunset for MY2014-MY2019 Car-Net Equipped Vehicles
V011813203489820
Diagnosis for EGR flow insufficient. Update to parts table.
V171901201285540
Update engine oil quality standard lists (attachments)
V0018092053065_3
Additional safety related Inquiry and Reporting instruction.
VIN4APIN20211026
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
DC_ Car-net
This dealer memo is an informational memo regarding 3G Sunset for MY14-19 Car-Net Equipped Vehicles
V011813203489819
Diagnosis for EGR flow insufficient. Update to parts table.
VIN4APIN20211013
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
VIN4APIN20210930
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
V171901201285539
Update engine oil quality standard lists (attachments)
VIN4APIN20210922
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
TT 96 12 07_6
KESSY equipped Key Adaptation, updated to add model year applicability.
VIN4APIN20210913
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
VIN4APIN20210909
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
VIN4APIN20210907
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
TT 61 21 01
Republication of archived technical tip for water leak testing fixture.
V2418012045138_9
Update to model year applicability.
VIN4APIN20210902
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
VIN4APIN20210831
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401
VIN4APIN20210819
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
VIN4APIN20210816
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401
V871810204370416
A/C Compressor replacement requirements, updated to include additional model year applicability.
VIN4APIN20210802
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Hood release inoperative Customer states MIL-on with P0401
V171901201285537
Update engine oil quality standard lists (attachments)
VIN4APIN20210728
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with P0461 in the ECM Customer states front suspension noise while driving Customer states the rear view mirror is loose Hood release inoperative Customer states MIL-on with P0401
V011813203489818
DTC P0401 diagnostic assistance, additional smoke test and cold air control valve test
V171901201285536
Update engine oil quality standard lists (attachments)
V001713203384614
Fuel Additive to Help Prevent Sporadic Misfire Faults
V0116132033805_5
Engine Misfire Diagnostic Aid. Updated to include additional model and model year applicability.
V171806201781315
Engine oil consumption measurement.
V011615201481513
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V011812201460317
Software Version Management (SVM)
V171803203720112
Properly checking and reading engine oil level instruction
TT 00 16 01_5
Navigation for addressing incorrect Part direction.
V171901201285535
Update engine oil quality standard lists (attachments)
SM 44-2021
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V011813203489817
DTC P0401 diagnostic assistance, additional smoke test and cold air control valve test
V871812200556626
Removing musty odor from A/C system. Updated to include additional model and model year applicability.
V171901201285534
Update engine oil quality standard lists (attachments)
ELSAallignVW
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
SM 33-2021
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward
CustomerLetter
2009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota
TT 00 13 04_6
Parts ordering information
V171901201285533
Update engine oil quality standard lists (attachments)
TT 57 18 02_3
Key battery diagnosis, updated to include additional model year applicability.
SM 22-2021
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V3718022033975_7
Transmission Fluid requirements updated to include additional model year applicability.
V941901201152117
Exterior lighting moisture in lens updated to exclude LED lighting.
V011615201481512
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V001713203384613
Update to top tier brochure purchasing url.
TT 01 19 07_5
Update regeneration test plan instruction.
V011812201460316
Software Version Management (SVM) instruction updated to include model year 2021
2021OilCapChart
This Document was revised to include 2021 Model Year
V171901201285532
Updated to include update recommended engine oil attachments.
TT 97 14 02
Data link diagnostics and tips
V871810204370415
A/C requirements, update to title.
V1719012012855_3
Updated to include an additional model year applicability.
V271901201189416
Battery testing. Updated to include additional model and model year applicability.
V5515032021354_7
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match exterior paint finish.
SM C-2020
This special notice is to inform dealers to return the part numbers listed (State of California only).
TT 57 10 15
Updated key ordering protocol
SM 69-2020
This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers
V5718012042955-6
Update to include additional components in parts table.
V8720022061094_2
Using Nitrogen to assist in finding A/C refrigerant leaks.
V171806201781314
Oil consumption test updated to include additional models and model year applicability.
V5718012042955-5
Update to model and model year applicability and remove WISE claiming information.
V8720022061094-1
Using Nitrogen to assist in finding A/C refrigerant leaks.
V171803_2037201
Engine oil level checking, updated to include model year 2021
TT 00 16 02-4
Mandatory fastener.
TT 01 19 06-2
N80 vacuum test diagnostics.
V011813_2034898
Update to part quantity in Part Table.
TT 45 09 05-6
Antilock brake function test direction.
V0017062033708-6
Updated to include additional models and model year applicability.
VOS-20-33
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V0017062033708-5
Updated to include additional models and model year applicability.
TT 45 09 05
Antilock brake function test direction.
V871810204370412
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
VOS-20-28
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
VW Part Labels
Recall Reminder Part Labels
TT 13 20 01
Oil pressure priming after engine replacement or internal repair.
TT 45 09 05ss2
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
VOS-20-25
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
VIN4APIN20200715
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401
VIN4APIN20200710
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Wind noise from front doors Customer states MIL-on with P0401
V2115062026771_7
Update labor operation numbers per Saga updates.
V231707204111815
Updated to remove duplicate bolt part number in Passat part table.
TT 87 11 01
Directions to assist in performing basic settings for the ac control module
VIN4APIN20200617
Customer states MIL-on with P0496 Customer states MIL-on with P2440 Customer states MIL-on with U0284 Customer states MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states MIL-on with P0401
V001717203384611
Update brochure part number and recording URL. Update model and model year applicability.
V2418012045138_8
Update Top Tier brochure part number.
VOS-20-20
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V871806201994715
Metadata update (add MY 2014 Eos (missing).
V461902201517328
Updated to include model year 2021
V0018052010380_8
Update to include 2020-2021 model and model year applicability.
VOS-20-17
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V871806201994714
Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
V871805204416512
New a/c machine version added to table. Removal of Behr Flush kit.
V871811204389310
New machine version added to table.
TT 01 15 08
Cam screen damage.
TT 97 20 01 SS1
Voltage Drop Testing. Updated for picture clarity.
TT 97 20 01
Voltage Drop Testing.
V2719022033978_8
Generator replacement, updated to include model years 2020 & 2021
V941901201152115
Updated to include additional models and model year applicability.
SM 25-2020
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
VWALLMDLTRECHNS
Tire Chain Information (for California dealers only) All Model Years. Information only for all other dealers.
V171901201285530
Update to Volkswagen engine oil specification attachments.
SM 21-2020
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
VOS-20-11
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TT 57 10 11
Additional Guided Functions programming assistance. Updated to include additional model year applicability.
TT 20 09 01
Update to existing tip for fuel quality checking.
Dealercomm200310
Volkswagen After Sales Weekly Communication - March 10, 2020
TT 15 20 01
Timing chain reset adaptation.
VOS-20-08
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V171901_2012855
Update to Volkswagen engine oil specification attachments.
TT 01 20 01
ERP fault information.
V171901201285528
Update to Volkswagen engine oil specification attachments.
Microswitchcomm
Micro switch customer call list.
V1917012022548_8
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
V1917012022548_7
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
TT011907
Update to regeneration instruction.
V011812_2014603
Update model applicability to MY 2020.
VOS-19-34
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
VWP-19-08
This Document informs dealers on the the new Water Pump Limited Warranty Extension
Water Pump FAQ
This Document informs dealers on the the Frequently Asked Questions for the new Water Pump Limited Warranty Extension
Circular 24EE
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action. This could impact vehicle tailpipe emissions.
Dealer 24EE
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action. This could impact vehicle tailpipe emissions.
Circular 21H3
Due to a parts catalog error, incorrect emissions related component(s) may have been installed on some vehicles during a past service repair visit. Dealers will inspect and, if needed, replace the component(s) as a proactive measure to ensure continued emissions compliance.
Dealer 21H3
Due to a parts catalog error, incorrect emissions related component(s) may have been installed on some vehicles during a past service repair visit. Dealers will inspect and, if needed, replace the component(s) as a proactive measure to ensure continued emissions compliance.
TT 01-19-07_ver2
Catalytic Converter Regeneration Scan Tool instruction.
TT 91-19-02
Car Net Direction summary
1314JttaSrvXprs
Added: Torque Spec table
V871806_2019947
Include new special tool adapter and 2018 model year Jetta only
VOS-19-32
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V871810_2043704
Update to mode; and model year applicability.
V871811_2043893
Update to mode; and model year applicability.
TT 01-19-07
Nox regeneration information. Updated to correct the tech tip number in the title.
TT 15-19-02
Information regarding updated cam bracket fastener length.
SM 102-2019
The part number listed in the document is to be returned if it meets the criteria provided.
VWP1802 20191025
This Document informs dealers the warranty extension for the steering column lock housing has been revised to include 2014 and 2015 model year
SM 91-2019
The part number listed in the document is to be returned.
SM 90-2019
The part number listed in the document is to be returned.
TT011906
Diagnostic steps to address faults for N80 valve - 1.4l
V461902_2015173
Updated to include additional model and model year applicability.
VOS-19-29
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V211506_2026771
Update to labor operation claiming number per Saga updates.
TT871602
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents. Update on 9/26/2019 to denote tech bulletins that will further assist and update model and model year applicability.
V001901_2040590
Include additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
TT 001202
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Quick Reference Update Guide.
VWP-17-09
This document informs dealers of a revision to the Extended Emissions Warranty Limited Warranty Extension for 2.0L TDI Gen 1 vehicles. Added clarification on totaled vehicles and loaners
30DayInvCklst
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
VOS-19-22
This document outlines updates to the software used to perform vehicle diagnostics
SM 04-2019
The part number listed in the document is to be returned if it meets the criteria provided.
TT 00 19 01
Vehicle Fuse location assistance.
V911701_2035473
Infotainment worksheet.
VOS-19-17
This document outlines updates to the diagnostic software (ODIS).
V231707_2041118
Fuel System Diagnosis & Repair, Updated to include an additional warranty claiming statement.
TT871101
Directions to assist in performing basic settings for the ac control module
TT571802
Remote Key Battery Replacement.
171901_2012855
Remote Key Battery Replacement
V001808-2053065
Additional Safety Inquiry and Reporting instruction.
V001809-2053065
Additional Safety Inquiry and Reporting instruction.
V171805-2012855
Engine oils which meet Volkswagen oil quality standards.
V171806-2017813
Update to TB to include model year 2018 & 2019 applicability.
V231707204111813
Diesel Fuel System Repair procedure modification. TDI models.
V871812-2005566
Update vehicle metadata.
24DR-20181119
SERV_ACT - Engine Control Module (ECM) Software_REVISED
24DR-20181120
SERV_ACT - Engine Control Module (ECM) Software_REVISED
Email Important
Email Important TDI Announcement Duplicate Photos in IN-FORM
TT 01 18 14
Alternative diagnosis for lean fuel trim.
TT 37 18 02
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
TT 37-18-02ss1
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
TT 91 14 01ss6
Addressing Component Protection display . Update model and model year applicability.
VOS-19-11
This document outlines fixes within the ODIS vehicle diagnostic software for various test plans.
V871805_2044165
Updated to include additional labor operations due to labor time updates in Elsa.
DCcampreminder
Campaign Reminder Communication. Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
Adhesive Circ
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
TT 01 19 04
UDS Basic settings directions
TT 15 19 01
Valve spring diagnosis.
TT 94 19 02
Adaptive front lighting descriptive
SM 33-2019
The part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Alternative method for radio code retrieval.
VWP1811 20190312
The fault code in this document was revised on page 2. One extra zero was provided.
V171901-2012855
Engine Oils Which Meet Volkswagen Oil Quality Standards
Circular24DR3119
Engine Control Module (ECM) Software_REVISED
TT 01 19 03
Tip to assist in setting readiness.
24DR-20190228
SERV_ACT - Engine Control Module (ECM) Software_REVISED
Gasoline Engine
Gasoline Engine Misfire Diagnosis document
911402
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
V271901-2011894
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
V941901-2011521
Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
TT 90 11 01
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Extension Dealer
This Document informs is the dealer FAQ associated with VWP-18-07
VWC-18-12-201901
This Document informs dealers that 2.0L TDI Gen 1, Gen 2 and Gen 3 Customer Vehicles are no longer eligible for the Pre-existing MIL-On Condition.
TT 57 11 08
Remote lock function. Update to model year applicability.
Vehicle Maintena
The Vehicle Maintenance Declaration has been added back to WISE for the Timing Chain Warranty Extension.
V461902-2015173
Brake disc Pulsation or Vibration repair instruction
VWP-18-07-201901
This Document was revised to include information on when the replacement engine contains a Timing Chain or Timing Chain Tensioner. Also includes the CPPA engine code labor operation and time units.
2-0L TDI Settlem
2.0L TDI Settlement Deadline 12/30/2018 - Important Reminders
VWC-18-12
This Document informs dealers that 2.0L TDI Gen 1 and Gen 3 Customer Vehicles are no longer eligible for the Pre-existing MIL-On Condition.
TT 91 18 18
Horn and ancillary steering wheel controls diagnosis.
TT 15 18 01
Balance shaft direction for debris issues.
TT 20 18 05
Low side fuel pressure sensor explanation.
24DRRev
Engine Control Module software.
Action24DR
Emissions service action 24DR/ECM Software.
VWP-18-11 201810
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
VWP-18-07 201810
This Document informs dealers on the Revised VWP-18-07. New info on 10% maintenance intervals
TT 00 18 06
Addressing concerns after campaign 24DR software update
TT 19 18 01
Alternate diagnostic process for overheating.
V661803_2027119
Updated to include additional model and model year applicability.
TT 10 18 01
Diagnostic protocol for engine noise with cam timing faults
Timing Chain Cla
Timing Chain Class Action Update
VWP-18-07
This Document informs dealers on the Revised VWP-18-07. New info on coverage for consequential damages
TT 00 18 02
DTC Status Bit Definitions.
TT 10 12 01
Engine replacement tip
TT 21 18 01
Incorrect removal of Turbocharger oil feed line may cause engine damage
V011813-2034898
Update parts table.
Service Action 2
SERV_ACT - Engine Control Module (ECM) Software
TT 96 12 03
Loss of 15 power defeat process.
TT 27 18 08
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete calibration or set a limit exceeded fault.
Final Months of
Email_Important TDI Announcement - Final Months of 2.0L Claims Program_VW
TT 20 18 03
Clarification that no G410 is installed on these engines.
V871809-2005566
To include an additional model year applicability.
V011812-2014603
Update content and include additional models and model year applicability.
TT 57 18 02
Remote Ket battery diagnostics. Updated to change incorrect repair manual group number (from TT581801 to TT571802)
TT 91 18 05
Car Net diagnosis for no green light (OTAR: Over the Air Registration Indicator) issues
V171803-2037201
Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine oil dip stick.
TT 01 18 10
Direction to verify software levels to address P1612/U03000
TT 58 18 01
Key Battery Diagnostic Process
V171802-2037201
Update to include additional model and model year applicability.
TT 24 13 03
Updated existing tip to include latest model years for explanation of P130A
TT 28 18 01
Waste spark description and diagnosis.
A971861 2013504-
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
V011711 2034898
Modify service instruction and to update GFF Time expenditure in the warranty table.
V461703 2015173
Updated to include additional models and model year applicability.
V871714 2043704
Updated to include additional models and model year applicability.
Emissions Recall
Updated work procedure, 2010 Model Year pre-repair aftertreatment system inspection.
TT001703
Tip for Scan tool concerns that may occur duing a test plan
TT 001702
Tip demonstrating label information for clarity
VSS-17-12
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation I, II, and III 2.0L emissions modification is being performed ?Campaigns 23U3?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.
V001713 2033846
Update brochure part number, literature ordering websie address and include an additional model year applicability
V241709 2045138
Update information regarding Top Tier brochure part number andVW literature ordering address
TT 011701
Updated to address additional model years. Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
TT 261402
Update procedure to reset oxygen sensor adaptations, as a result of erratic test plan function.
TT 370903
Update model year applicability and existing tip for transmission basic settings direction.
TT 371003
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
TT 271002
Updated to include model year 2014 thru 2018 applicability.
V131703 2044350
Iinclude additional model year applicability and tool information.
23U3 rev 0901201
2.0L TDI Engine (GEN 1) Emissions Modification ? Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Revision Summary Updated work instructions.
TT 911505
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
23U3 - Circular
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Updated loaner/rental and label placement instructions.
VSS 17-08
VSS 17-08 - TDI Monitoring Program - Campaigns 23Q3/23U4/23U3 2.0L Emissions Modification - Gen I, Gen II and Gen III.
Email TDI Update
e-mail TDI ODIS AEM Update.
TT 011708
Precautionary steps to Error Code ERP0203E when performing campaign 23U3.
SM 59-2017
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
TT 001701
Tip to reinforce dealer scan tool update importance in regards to 24CV campaign.
TT 011503
Update to expand fuel testing for lean DTCS.
TT 200901
Update to existing tip for fuel quality checking.
ODIS Service Dia
Download ODIS Service Diagnostic Version for 24CV recall.
24CV - Circular
Inlet Air Box Housing Snow Flap Replacement & Oxygen Sensor Inspection/Replacement. The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. The oxygen sensor will be checked during this service and, if measured degradation tolerances are met, the sensor will be replaced. Updated work procedure and claiming instructions. Included new ODIS test plans, and 2009 MY work and claiming instructions.
V201702 2034072
Updated to include an additional diagnostic trouble code (P04F0)
TT 871101
Directions to assist in performing basic settings for the ac control module and include model year 2017 applicability.
24CV - Dealer Co
Inlet Air Box Housing Snow Flap Replacement & Oxygen Sensor Inspection/Replacement. The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. The oxygen sensor will be checked during this service and, if measured degradation tolerances are met, the sensor will be replaced.
V231707 2041118
Update Touareg Part Table.
VSS 17-06
Notification of the 2.0l Gen 1, TDI remediation fix monitoring via the VTA system, in alignment with campaigns 23U3.
V241708 2045138
Update information regarding Top Tier brochure.
Parts FAQ TDI 2.
The 2.0L Gen1 FAQ document is to assisty our VWGoA dealers with frequently asked questions and answers to allow them to assist the VW & Audi owners.
TT 211401
Update to existing Tech Tip for cowl seal noise, to include MY2017
TT 011507
Alternative repair direction to address DTC P1386 on the 2.5l engine. Update to include Beetle and Beetle convertible applicability.
V241707 2047363
Metadata adjustment. TB appeared with tech tips in Elsa.
V131702 2044350
Update TB to include model year 2017 and include additional engine applicability.
VSS1317
Temporary warranty process and parts return program (car-net equipped models)
V171701 2012855
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
V241704 2045138
Supersedes Technical Bulletin 24-17 03 (V241703) dated March 6, 2017 for information regarding a new style solenoid valve for Intake Manifold Flap
V241705 2047363
Installation Instruction for fresh air line during CCTA Intake Manifold Replacement
SM 44-2017 EN
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
TT 741502
Update incorrect model year applicability in model table.
TT741502
Update incorrect model year applicability in model table. Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature
VHW-17-11
VAS 6154 Replacement Part Setup Guide
TT 011705
Coding information for replacement ECM to address specific fault setting after the install.
V971701 2048106
Instruction to protect oil pressure sw. to prevent contamination and possible failure when removing 1.8L & 2.0L engines
VW Parts Accesso
Adhesive application for installation on all areo parts solds as an accessory
TT 011401
Update to existing article that addressed additional diagnostics for lean running concerns.
TT 011504
Seach tips to assist in finding DTC information
TT 011505
Tip to perform GFF feedback for test plan issues.
TT011703 2047670
Steps to address false misfire indication
TT911401SS4 2036
Direction to check for loose connections resulting in erratic operation
TT101701_2047610
Directions to inspect the engine mount for debris, including stones, that may cause powertrain vibration when vehicle transmission is in reverse.
V231702_2041118
Update fuel sampling requirement and update Touareg parts table.
V001706_2033708
Update TB to include model year 2016 & 2017 applicability
V271701_2033978
Update existing technical bulletin to include model year 2017 applicability.
VWS-15-01
This communication informs dealers of the warranty claim coding for 30-day inventory maintenances.
TT171701
Direction to inspect camshaft adjustment valve 1 oil O-ring seal to prevent unecessary parts replacement.
V011707 2038575
Update Jetta vendor code in the warranty table.
analysis list 03
MIL-on fault P2407 in the ECM
Quick Reference
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
TT911101
Update to existing Tech Tip 91-11-01 for later model years, to direct technicians to the bluetooth compatibility chart.
V201701 2031426
Update Parts Table.
V241703 2045138
Remove engine coolant from parts table.
V871701 2044165
To add associated labor operation numbers to warranty table and include model year 2017 applicability.
V241702 2045138
This technical bulletin was updated per powertain team and warranty team. Info from this bulletin is combined with TB 2031075 (V241208) and 2038161 (V241506) due to warranty extension claiming/processing confusion. (Basically 3 technical bulletins covering the same DTC were combined into 1 technical bulletin). By combining the three technical bulletins it allowed for archiving (removal from publication) of V241208 and V241506 stated above.
analysis list 02
MIL-on fault P2407 in the ECM
TT171501-2040170
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement.
V571701 2042955
Update Technical bulletin to include model year 2016 and 2017 models.
1-2017 Update
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
TDI IN-FORM Rewa
TDI IN-FORM Rewards Announcement
VIN-4-A-PIN
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
VIN-4-A-PIN01-23
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
TT451101ss3_2030
Update tech tip to include model year 2017 applicability.
V011701_2034898
Update parts table.
VIN-4-A-PIN01-04
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
TT 20-16-05
Explanation of inferred low side fuel pressure values and direction to utilize the repair manual for mechanicl fuel pressure checking
V871627 2044165
Updated to require additional print outs during warranty claiming.
V371603 2046013
Direction not to remove the transmission oil cooler from an assembly and to install a new transmission oil cooler when replacing an assembly.
V871624 2037255
Update publication to include radio removal labor operation.
TT571004 2031440
Updated direction to address no communication concerns with the -J519- Vehicle Electrical System Control Module.
V691601 2010479
Update model year applicability to include 2017.
TT 00-16-02
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
TT 91-14-01
Specific area of concern being pointed out to the technician to address false outbound Car Net calls
FTC Dealer Notic
This notice gives an update on the settlement for the emissions issues with regards to 2.0L TDI vehicles.
V001607 2034407
Update to include model year 2017 applicability.
V191603 2045451
Identify a potential area where a coolant leak may occur with the appropriate solution should a coolant leak occur in that area.
V401602 2040561
Updated to include model year 2017 applicability
V851603 2041609
Update model year applicability.
V341602 2034406
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
V871622 2019947
Update to model year applicability.
V001605 2033846
Updated to include additional model year applicability.
V011615 2014815
Update to include additional model year applicability.
V191602 2022549
Update model year applicability.
V371602 2033975
Updated to include an additional model year applicability.
V171604 2037201
Updated to include additional model year applicability.
V661603 2027119
Update model year applicability.
TT 87-11-01
Update to the direction to perform basis setting adaptation of the AC compressor after control module replacement. The diagnostic and repair routine in the scan tool does not automatically address after parts replacement. Additional information to denote scan tool differences for the 2016MY.
V871620 2005566
Update model and model year applicability.
TT 97-12-02
Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT001601
Contacting the parts helpline
V871618 2043704
Updated to include additional model year and required documentation instruction.
V871618_2043704
Updated to include additional model year and required documentation instruction.
V871617 2044165
Updated vendor code and parts table.
V871617_2044165
Updated vendor code and parts table.
V931603 2035217
To include model year 2017 applicability.
V931603_2035217
To include model year 2017 applicability.
TT 21-14-01
Update to existing Tech Tip to provide noise diagnostics for a cowling concern that could be misinterpreted.
TT211401_2038422
UPDATE TO EXISTING TECH TIP TO PROVIDE NOISE DIAGNOSTICS FOR A COWLING CONCERN THAT COULD BE MISINTERPRETED.
TT 87-16-02
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents. Updated to denote tech bulletins that will further assist.
TT871602_2044979
DIAGNOSTIC INFORMATION IN A MORE CONCISE FORM TO ADDRESS THE SPECIFIC CONCERN OF LOSS OF AIR FLOW FROM THE VENTS. UPDATED TO DENOTE TECH BULLETINS THAT WILL FURTHER ASSIST.
V871616_2044165
TO UPDATE CAUSAL PART NUMBERS IN WARRANTY TABLE AND UPDATE MODEL YEAR APPLICABILITY.
TT871201_2029561
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD. NO TEST PLAN INFORMATION TO ADDRESS THIS.
V871615_2043704
UPDATED TO ADD JETTA, BEETLE AND BEETLE CONVERTIBLE MODEL APPLICABILITY.
V941601_2011521
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL 2017 MODELS
TT 911117_203118
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS. NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
V011613_2033805
ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED.
V871613_2044165
UPDATED TO INCLUDE A CORRECTED REFRIGERANT CIRCUIT ADAPTER IN THE SPECIAL TOOLS TABLE.
TT 571004
UPDATE TO MODEL YEAR APPLICABILITY.
10106513
REPAIR OF EXTENSIVE STONE CHIPS IN FRONT BUMBER COVER.
V871611_2044165
DIAGNOSTIC ASSISTANCE AND INSTRUCTION FOR SANDEN AIR CONDITIONING COMPRESSOR SYSTEMS, NOISY OR INOPERATIVE COMPRESSOR.
TDI EMISSIONS SE
THIS COMMUNICATION INFORMS OF THE TDI EMISSIONS SETTLEMENT AGREEMENT WITH REGARDS TO 2.0L TDI VEHICLES.
TT871101_2030606
TO UPDATE BASIC SETTING INSTRUCTION FOR MODEL YEAR 2016 VEHICLES.
V011609_2034898
TO UPDATE GOLF (EXCHANGE PARTS) TIME UNITS DUE TO SAGA/ELSA UPDATES 6/13/16. MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be accompanied with Fault P2463 DPF Soot Accumulation.
TT171601_2044618
DIAGNOSTIC ASSISTANCE SHOULD THE YELLOW ENGINE OIL LAMP REMAIN ILLUMINATED WITH ENGINE OIL LEVEL AT THE PROPER LEVEL.
DEALER LETTER -
THIS DEALER LETTER GIVES AN UPDATE ON THE CURRENT EMISSIONS ISSUES WITH REGARDS TO 2.0L TDI VEHICLES.
TT57-13-05
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
VST-16-01
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
2014-1.8
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2014-2.0
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2014-2.5
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
V501606_2011761
TO UPDATE CLAIM PROCESSING STATEMENT.
FLUID CAP CHART-
CHANGE TO SPECIFICATION ON 2014 JETTA 1.8L (CPKA/CPRA) FLUID CAPACITY TABLE FROM 5.2 QT. TO 5.7 QT.
V131601_2044350
SEALING FLANGE SEAL INSTALLATION GUIDE
TT 13-16-01
REMINDER TO FOLLOW THE CORRECT REPAIR PROCEDURE OF PILOT BEARING REPLACEMENT, WHEN REMOVING AND RE-INSTALLING THE DSG TRANSMISSION
Ref. - Reflash U
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
V011608_2034898
TO UPDATE WARRANTY LABOR OPERATIONS DUE TO ELSA UPDATES, AND TO INCLUDE AN ADDITIONAL PARTS TABLE FOR REPLACING A ONE PIECE SYSTEM WITH A TWO PIECE SYSTEM.
V011607_2037620
TO UPDATE PART NUMBER AND SOFTWARE LEVELS AS WELL AS BEETLE/BEETLE CONVERTIBLE 1.8L APPLICABILITY.
V011606_2014603
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL MODELS FOR 2015, 2016, 2017 MODEL YEAR APPLICABILITY.
TT 97-14-02
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION.
V011605_2043736
REMOVE CJAA ENGINE APPLICABILITY. CJAA EQUIPPED JETTA'S NOT EQUIPPED WITH ACTIVE RADIATOR GRILLE.
TT 74-15-01
THE UPDATE TO THIS TECH TIP WAS TO INCLUDE THE 2016 MODEL YEAR APPLICABILITY.
SM 03-2016 VWMEX
THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL PARTS BUILT BETWEEN DECEMBER 2015 AND MARCH 2016. PART NUMBERS AFFECTED SHOWN IN THE PDF. NOTE: ALL INVENTORY SHIPPED TO DEALERS AFTER APRIL 2ND 2016 HAS BEEN INSPECTED AND CONSIDERED CORRECT.
V661602_2027119
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL YEAR AND MODEL APPLICABILITY.
V501604 2014370
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
On-car Analysis
On-car analysis list of customer complaint: Mil?on no electric drive mode, untouched vehicles
V871603 2037255
Technical Bulletin on observed issue of Whistle Noise from Center Vent Area; Blower Set on 3 or 4 with Full Heat Selected. The document also writes about how to service the issue and warranty information concerning coverage about servicing the issue
V461603 2015173
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. It informs of where to find warranty information for servicing the issue
V851601 2041609
Technical Bulletin concerning the Fresh Air Blower being Inoperative. It discusses possible issues and how to service these issues. It also refers to where to find warranty information for service coverage
TT 97-14-02ss1
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
VWC-16-01
Adjustment of Time Unit Correction Payments for 2014/2015 Model Year Maintenance Claims
TB231602
Diesel fuel system diagnosis repair.
V231602 2041118
A how to guide for Diesel Fuel System Diagnosis and Repair
STP4-STP6 UPDATE
Informing of a update of codes for the Inventory Vehicle Open Campaign/Action Report
OCA7
On-car analysis list.
VIN-4-A-PIN0224
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
TB271601
Generator replacement.
TT371601
Mechatronics unit or transmission replacement tips after KO clutch line is opened for service.
V271601 2033978
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.
Edition173
Fuel Additive to Help Prevent Sporadic Misfire Faults
TB191601
Electric coolant fans continue to run after ignition is switched off.
TB341601
Manual transmission noise diagnosing.
V341601 2034406
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels
OCA6
On-car analysis list please contact VW Helpline before attempting repair
Update 02122016
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
UpdateGuide
Quick reference update guide.
VIN-4-A-PIN0212
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
Edition172
Elsa Newsletter
OCA2
On-car analysis list.
VIN-4-A-PIN02-08
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
TB001602
Fuel additive to help prevent sporadic misfire faults.
TB011602
Gasoline quality.
TT 01-16-01
A notice of to and how to inspect the lower grill active shutter of any obstructions i.e. accident damage, snow, ice or debris. The document also informs how to test the performance of the grille
TT011601
Active grille air shutter "A" control circuit range/performance.
V001602 2033846
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
V011602 2014815
Technical tips on what to do if improper gasoline has been added to the vehicle.
V191601 2022549
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
OCA1
On-car analysis list.
TB501602
Corrosion, Front fenders, at upper wheel opening.
V501602 2011761
Document refers to Surface corrosion or corrosion perforation that can occur on various locations around the front wheel arch. It gives examples on where to check for repair coverage from warranties, fixing possible issues, and how to document the corrections
VIN-4-A-PIN 2-3
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
TB001601
Choosing service numbers-Transmission and Drivetrain.
TB371601
Automatic transmission fluid requirements.
TB401601
Strut or Shock Absorber Leak Assesment.
TB571602
Front door locks hard to release.
V001601 2034407
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the automatic transmission If the customer is experiencing drivetrain related issues and the concern is found to be within the drivetrain components
V371601 2033975
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
V401601 2043146
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak. Document contains examples of Strut or Shock Absorber Leak Assessments
V571602 2038202
Document discusses the customer concern of Customer may comment that the front door is hard to open with exterior handle. The front door lock operation is affected by various climate or temperature conditions and as a result may require increased effort to release. The document also discusses where to find warranty coverage information for possible concern and its documentation
Edition171
Elsa Newsletter
TT 90-13-02ss3
How to Reset Inspection Service and Interval Service software
OCA5
On-car analysis list.
On-Car Analysis
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
2037201
All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
Elsa Newsletter
Summary of Technical Bulletin to include additional model and model year applicability. Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Newsletter
Technical Bulletins.
Airbag
Airbag Issues.
2038230
Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal.
Engine Oil Capac
VW Engine Oil Capacities.
OCA4
On-car analysis list.
Reference - Jett
Jetta Bluetooth 000 051 743S manual coding procedure for vehicles with PR code UF8- MDI
Revised_Oil_Capa
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
2011761
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
V501601 2011761
Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch. Also gives examples of how to calculate cost to repair or replace
Newsletter Editi
Mandatory Installation from Web-Server.
2037386
Warranty.
V281601 2037386
Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory: When diagnosing MIL ON with glow plug pressure sensor DTC?s it important to perform diagnosis prior to replacing the glow plug.
OCA3
On-car analysis list.
Technical Bullet
Update Technical Bulletein.
Update Bulletin
This update has been proactively released to prevent illumination of the TPMS and/or ESC light at vehicle start-up and/or under low speed (e.g. <7mph) driving conditions after vehicle start-up. The condition goes away immediately after start up or at speeds greater than 7 mph.
V871621 2043893
Updated to include additional model year applicability.
VIN-4-A-PIN0113
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
2010245
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely.
Customer FAQ - T
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues.
Customer Program
This document includes what incentives are included in the Volkswagen TDI Customer Goodwill Package.
2034898
High soot loads prior to regeneration can cause possible restrictions in the EGR filter.
V011601 2034898
01 16 01 January 8, 2016 2034898 Supersedes Technical Bulletin V011526 dated November 5, 2015 to update warranty labor operations due to ELSA updates.
OCA
On-car analysis list please contact VW Helpline before attempting repair
VIN-4-A-PIN0106
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
V911513 2038669
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): When beginning diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon Telematics system, one or more Car-Net functions may be inoperative. This document discusses the diagnosis, and potential remedy of the issue.
V921503 2037322
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity. This document discusses the diagnosis, and potential remedy of the issue.
V011528 2033805
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
TT 01-15-07
Control Module Faulty
On-car analysis
On-car analysis list Customer Complaints: Customer states the oil light is on
CustomerCare
Customer Letter
VWoa Dealer Anno
This document informs of Volkswagen AG and Audi AG received notice from the US Environmental Protection Agency, US Department of Justice and the California Air Resources Board of an investigation related to emissions compliance matters.
on-car analysis
On-car analysis list of Customer Complaints: Customer states the oil light is on
analysis list 08
On-car analysis list from August 25th, 2015
V401502 2033347
Technical Bulletin (CV Boot Replacement): The Recommended procedure for removing damaged CV boot.
V001504 2038059
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2016.
V011522 2041112
Technical Bulletin (Current ECM software causing erroneous faults): This document informs of new programming for updating the diagnostic hardware The document also informs how to Update the Engine Control Module using the SVM Unit code
V461504 2010245
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document contains the method to diagnose, and to service this issue
V461505 2015173
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed. This document contains the fault codes to diagnose and service this issue. It also contains fault codes to inquire if the service is covered under warranty.
VIN-4-A-PIN 7-31
On-car analysis list of Customer Complaints: Customer states the oil light is on
V011521 2034898
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue. The document also contains the procedure for servicing the possible causes of restrictions in the EGR filter.
V201503 2031426
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
V921502 2026253
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
TT 90-11-10
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster.
V011516 2041112
Technical Bulletin (Current ECM software causing erroneous faults): This document contains the procedure to update the programming on the diagnostic hardware
V871506 2019947
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
V871508 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Campaign Circula
Emissions Service Action (Certain 2010-2014 Volkswagen Vehicles with 2.0L TDI® Clean Diesel Engine ECM Software Update): The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently. Under certain operating conditions, the earlier strategy may have increased the chance of the vehicle?s MIL light illuminating. If the MIL illuminates for any reason, the vehicle will not pass an IM emissions inspection in some regions. The corrective action taken was to Install updated ECM software
ESA-23O6
VOLKSWAGEN: TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TO ENSURE EMISSIONS OF TAILPIPE IS OPTIMIZED AND EFFICIENTLY OPERATING, THE ENGINE MANAGEMENT SOFTWARE WAS IMPROVE DUE TO AN UPDATED ECM SOFTWARE INSTALLED. MODEL 2010-14 BEETLE, CONVERTIBLE, JETTA, GOLF, JETTA SPORTWAGEN/GOLF WAGEN. *PE
Elsa 6-29-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
V231501 2041118
Technical Bulletin: This document contans information for Diesel Fuel System Diagnoses and Repair.
Elsa 6-22-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
TT 19-12-01
Tech Tips (Radiator Identification Sensor): On TSI (2.0l CCTA, CBFA) equipped vehicles with fault code P2568 Direct Ozone Reduction Catalyst Temperature Sensor, this fault refers to - G611- as Radiator Identification Sensor. If the radiator requires replacement on any above listed vehicle, the -G611- will be packaged separately within the radiator packaging. The new sensor will need to be bonded to the radiator.
TT 19-13-02
Tech Tips (Coolant Leak or Repeat Coolant Leak from the Water Pump Area): The document informs to inspect for issues, and why issues may happen. It also notes how to fix the issue, and other issues that could happen while repairing the issue
TT 21-10-02
Tech Tips: The document discusses the conditions of when turbo can to be fixed or replaced
TT 23-15-01
Tech Tips (Exhaust Gas Recirculation System Performance issues): After replacing the mass air flow sensor basic setting must be reset. This document informs of the procedure necessary to perform the reset
TT 27-15-01
Tech Tips (No Crank, No Start After Cold Soak issues): Concern may be the result of a leaking vacuum check valve not holding residual pressure overnight. This results in a hard brake pedal that may require more pressure than usual to allow the vehicle to crank.
V011514 2040822
Technical Bulletin (Update Programming, DTCs P0491 and or P2440 stored in the ECM Fault Memory): Current ECM software are causing erroneous faults. This document contains the codes necessary to update the software to diagnose issues
V001503 2040590
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD® can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. - RAPGARD, removal and disposal - Inspecting for water migration in areas where RAPGARD was removed. - Examples of water migration after the RAPGARD is removed
analysis list 06
On-car analysis list of Customer Complaint: Mil?on with fault code P046C, untouched vehicles
TB-01-15-13
VOLKSWAGEN: INFORMATION PROVIDED REGARDING THE STUMBLING AND ROUGH IDLE OF SOME VEHICLES WHERE THE CURRENT ECM PROGRAMMING IS NOT EFFICIENTLY CONTROLLING ENGINE VALVE TIMING. MODEL 2013-14 JETTA, BEETLE, BEETLE CONVERTIBLE, PASSAT. *PE
V011513 2037620
Technical Bulletin (Update Programming ECM to Correct Engine Load Calculations): Current ECM programing does not efficiently control engine valve timing causing stumbling and rough idle. The document discusses the procedures for updating the programming. It discusses the codes necessary to service the vehicle, and inquire if the service is under warranty
analysis list 05
On-car analysis list of Customer Complaints: Mil?on with fault code P046C, untouched vehicles
V601501 2019568
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function). This document contains Warranty information for coverage, and informs of methods to to service the issue
TT 32-15-01
Tech Tips: Issues with Transmission-Knocking Noise from the Rear of the Engine or Bell Housing Area
V001502 2015780
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) - Shipping damage - Detailers responsibilities (to be completed prior to delivery to Customer) - Full Body Covers (FBC), removal and disposal - RAPGARD, removal and disposal - Vehicles are shipped with RAPGARD. This self-adhering plastic product is applied in certain areas of the vehicle and is designed to provide protection from all types of possible damages. - Paint finish, inspecting for swirl marks - Exterior glass, cleaning - Interior, cleaning - New vehicle detailing products
Service Xpress -
This document discusses the fluids necessary for the vehicle to operate. It contains the method to reset the reminder display
TT 64-14-02
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
TT 91-14-01 May
Tech Tips: Car Net Equipped Vehicles False Outbound Call issues
V401501 2040561
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel. The document also gives information on servicing the issue
V461503 2038230
Technical Bulletin (Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal): Rear brake pad composition may result in a squeal from the rear braking system. This document contains the fault codes to diagnosis and Warrenty coverage codes for this issue
TT 91-14-01 5-1-
Tech Tips: Car Net Equipped Vehicles False Outbound Call issues
V211504 2026771
Technical Bulletin:Engine Lacks Performance, and Engine Warning Light ON issues. The document contains fault codes for trouble shooting issues, and procedures for those issues
TT 91-15-02
Tech Tips: Car Net Equipped Vehicles-Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify any Conditions or DTC?s to Facilitate Diagnosis
analysis list 04
On-car analysis list of Customer Complaint: Mil?on with fault code P046C, untouched vehicles
V641502 2039887
Technical Bulletin (Rear Door Glass Inoperative): The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not move. This document contains the fault codes, and procedure to service these issues
Dealer Letter -
VOLKSWAGEN DEALERSHIP COMMUNICATION: This software update has been proactively released to revise the engine management strategy to the latest engineering levels.
TT 91-15-01
Tech Tips: Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify any Conditions or DTC?s to Facilitate Diagnosis
V201502 2031426
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements
V241503 2040179
Technical Bulletin: This document refers to direction on DTC P2014 Intake Manifold Position Sensor -G336- Replacement, and its fault codes.
TT 44-13-03
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments
TT 44-13-04
Tech Tips: This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center
V941501 2011521
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document
V241502 2040179
Technical Bulletin (DTC P2014 Intake Manifold Position Sensor -G336- Replacement): Direction on proper part replacement when diagnosing fault code P2014 in the ECM
V001501 2036935
Technical Bulletin: A notification that Components may be missing from the by-pack at delivery. It also informs that Components missing from the by-pack should be claimed in one of two ways. (Warranty or Transportation)
V461502 2010245
Technical Bulletin: Vibration or Noise When Braking issues are addressed
V911502 2036310
Technical Bulletin: UMI Software Update for Bluetooth Concerns ? Voice Prompts stuck in Non-English Language ? Poor Call Clarity on Receiving End ? Various Bluetooth® Connectivity & Paring issues This procedure in the document corrects the concerns by updating the UMI to the latest software
TT 27-15-02
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. The wavelengths of some shop lighting interfere with the sensors during calibration.
V271503 2016076
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
V661502 2027119
Technical Bulletin: Diagnosing with Damage on External Chrome or Aluminum Surfaces
V271502 2033978
Technical Bulletin: The document refers to diagnosing charging systems for issues
V871502 2037255
Technical Bulletin: Whistle Noise from Center Vent Area; Blower Set On 3 or 4 with Full Heat Selected diagnosis
V201501 2031426
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements.
V641501 2039887
Technical Bulletin (Rear Door Glass Inoperative issue diagnosis): The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not move
TT 90-11-07
Tech Tips: Instrument Cluster Illumination
V921501 2037322
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
TT 27-11-02
Tech Tips for No Charging System Voltage issue
TT 27-13-01
Tech Tips: Generator Charging Concern Diagnosis Tip - One Way Clutch Pulley Testing
V271501 2011894
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS Charger
V171501 2037201
Technical Bulletin: The document discusses proper engine oil level diagnosis and servicing issues
TT 50-12-01
Tech Tips: Water Leak into Front Passenger Compartment
TT 57-10-15
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
V501501 2011761
Technical Bulletin Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only) ): Document discusses diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
V011503 2014815
Discusses the issues associated with using contaiminated gasoline. There are recommendations to use top tier gasoline retailers
V211501 2026771
Technical Bulletin: Discussion on engine issues lacking performance. The document covers diagnosis of the engine and the codes that are meant to describe the issues. How to service the issue is discussed, and where to find warranty information to pay for the service
TT 45-11-01
Tech Tips: Covers concerns with Both the Anti-lock Brake (ABS) and Airbag systems working together
TT 96-12-07
Tech Tips: Equipping vehicles With KESSY ? Key Adaptation Tip
911414
Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages (U.S. Only)
TB501403
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
24BG ECM
VOLKSWAGEN JETTA HYBRID 2013-2014: INFORMATION ON UPDATED SOFTWARE TO PREVENT ENGINE CONTROL MODULE FROM INCORRECTLY STORING SCAN TOOL MODE. *LJ
Edition116
VW Elsa Newsletter
Edition115
VW Elsa Newsletter
UpdateB
Quick Reference Update Guide
TB171405
Engine Oil Level
Analysis
please contact VW Helpline before attempting repair
271402
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
TT 45-06-122
Tech Tips (Active Wheel Speed Sensor Diagnosis): This document informs of a procedure to diagnose active wheel speed sensor complaints
TT4506122
Use the following procedure to diagnose active wheel speed sensor complaints
TB011423
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory
TT 00-14-03
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
TT001403
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
Analysis9
Please contact VW Helpline before attempting repair
Edition113
VW Elsa Newsletter
2034012
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB001413
Fuel Additive to Help Prevent Sporadic Misfire Faults
V001413 2033846
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
V011423 2034012
Technical Bulletin (Manifold Absolute Pressure Range / Performance issues): This document informs that the monitoring strategy for the manifold absolute pressure sensor being too sensitive, causing P0106 to incorrectly set in the engine control module. The product solution for this issue was improved software.
TT 45-09-03
Tech Tips (Electro ? Steering - DTC 01309 008 ?No Communication with -J500-? is Stored in the ABS/ESP Module Only): This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance:
Analysis8
Please contact VW Helpline before attempting repair
Edition111
VW Elsa Newsletter
TT 26-14-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT261402
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Also a key cycle may be required for values to reset. This forces the ECM to re-learn the O2 sensor adaptation. Once MVB 41/4 and 136/4 read 0, re-connect the O2 sensors, road test and recheck for faults.
571404
Front Door Locks Hard to Release
V571404 2038202
Technical Bulletin (Front Door Locks Hard to Release): This document informs of Customers who comment that the front door is hard to open with exterior handle. For concerns of front door lock hard to release from the outside door handle, or the outside handle binds. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition109
VW Elsa Newsletter
TB191401
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
TB461409
Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal
V191401 2022549
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.
V461409 2038230
Technical Bulletin (Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal): Rear brake pad composition may result in a squeal from the rear braking system. Condition as described DOES NOT affect brake performance. The production solution determined lead to improved rear brake pads.
TB001410
By-Pack At Delivery
911413
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
Edition108
VW Elsa Newsletter
V911413 2034309
Technical Bulletin (Car-Net Operating Control Unit (OCU/J949) Service Guidelines & General Information): For informational purposes this document informs of Software related fault codes Software operating characteristics Swapping of OCU During PDI, LED does not illuminate issues Unsuccessful Over The Air Registration (OTAR) Does not include the "S" trim for Passat, Jetta, Beetle, and Tiguan.
TT171401
A change was made to the engine Oil Filter Adapter (OFA) for 2014 Model Year vehicles that resulted in a change in the oil filter element. It is important to note that the two different designs are Not interchangeable. Failure to install the correct oil filter WILL result in permanent engine damage.
TT441304a
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center. Please reference VWIQ video: http://tech.vw-iq.com/video.php?id=324
Analysis10
Please contact VW Helpline before attempting repair
TB001411
Removing Paint Contaminants from Exterior Paint
V001411 2033708
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint.
911411
Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages (U.S. Only)
V911411 2038669
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): This document informs how to service potiential Interruptions and Outages. When beginning diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon Telematics system, one or more Car-Net functions may be inoperative.
AnalysisA
please contact VW Helpline before attempting repair
TB151403
Camshaft Adjustment Valve 1 -N205- Diagnosis
TT 20-13-01
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
TT 23-10-02
Tech Tips (Common Rail TDI ? Fuel Filter Replacement and Prime/Bleed Procedure): This document informs when replacing fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be primed. The procedure should be available on most models through Guided Functions. If not shown, then access through Control Module OBD. Run ?Basic Settings block 35? three times in a row. This activates the electric fuel pumps and bleeds the fuel system. Once the system has been bled, it will be necessary to start the engine and idle for a minimum of 5 minutes before depressing the gas pedal.
V151403 2032173
Technical Bulletin (Camshaft Adjustment Valve 1 -N205- Diagnosis): Completing the GFF function test and performing basic settings on the camshaft adjustment valve are essential to diagnose proper operation and to avoid unnecessary replacements. The production solution to this issue was to optimized engine cleaning procedure in production.
VWP1407
Volkswagen Warranty Policies and Procedures Manual ? US Edition, November 2014
Edition106
VW Elsa Newsletter
TB011409
MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272
V011422 2035464
Technical Bulletin (Cylinder Contribution/Balance Faults): This document informs that the diagnostic strategy for zero fuel calibration too sensitive. The production solution for this issue was new Software implemented. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TT 64-12-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT 91-11-17
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. This document informs how to deactivate the safeguard mode.
TT011401a
Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle. Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal. Once replaced, recheck crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.
45D7
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB-45D7
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. UPDATED INFORMATION REGARDING TPMS AND/OR ESC LIGHT ON START UP AND/OR LOW SPEED (E.G. 7 MPH) DRIVING CONDITIONS AFTER START UP AND GOES IMMEDIATELY AWAY ONCE STARTED OR GREATER SPEEDS THAN 7 MPH. MODEL 2014-15 JETTA, BEETLE, BEETLE CONVERTIBLE. *PE
TB45D7a
TPMS/ESC Software (FED_EMS)
V001410 2036935
Technical Bulletin (By-Pack At Delivery): Components may be missing from the by-pack at delivery. Components missing from the by-pack should be claimed in one of two ways. (Warranty or Transportation) Understanding when to claim one versus the other is very important. This document informs how to tell the difference.
Edition105
VW Elsa Newsletter
Analysis0
Please contact VW Helpline before attempting repair
On car analysis-
On-car analysis list of customer complaints: Mil?on with fault code P046C, untouched vehicles
TT 13-14-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT 45-09-04
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. The sensors expected settings, and which vehicles do not have this sensor for electromechanical power steering.
TT131401
There are no bolts installed at the 9 and 3 o?clock positions from the factory. No bolts need to be installed in these locations while performing repairs. See photos for reference.
TT450904
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.
TB45D7
TPMS/ESC Software (FED_EMS)
211301
Engine will not start after standing in cold weather below 0°C (32°F), MIL may be illuminated with various induction and/or boost system faults stored in ECM.
871409
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
UPDATE45D7
TPMS/ESC Software Update
Update 45D72P
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 45D7 ? TPMS/ESC Software Update): This document informs of an upcomming update which states that Illumination of the TPMS and/or ESC light at vehicle start-up and/or under low speed (e.g. <7mph) driving conditions after vehicle start-up. The condition goes away immediately after start up or at speeds greater than 7 mph. The action taken to correct this issue was a SVM software update
V281404 2037386
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it is important to perform a diagnosis prior to replacing the glow plug. This document contains the fault code interperatation after such a diagnosis. the production solution is that the codes were implementated into production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V871409 2019947
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
961301
Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
Edition104
VW Elsa Newsletter
571403
Front Door Locks Hard to Release
TB-57-14-03
VOLKSWAGEN: THE EXTERIOR HANDLE ON FRONT DOOR IS VERY HARD TO OPEN DUE TO VARIOUS CLIMATE OR TEMPERATURE CONDITIONS AFFECTING THE LOCK OPERATION AND MAY REQUIRE MORE OF AN EFFORT TO RELEASE. MODEL 2011-2015 JETTA (A6), GOLF/GTI (A7), BEETLE, BEETLE CONVERTIBLE, PASSAT NMS. *PE
TB461408
Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal
TT 57-10-11
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
TT 87-14-01
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (such as Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil. This document also informs When installing the new AC compressor immediately transfer the AC compressor caps to the original compressor. There is also a photo to show the necessary part placement.
TT211401
Inspect the cowling for warp, gaps or low seal compression between the hood and cowl weather strip. Straighten the
TT871401
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
V461408 2038230
Technical Bulletin (Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal issues): This document informs that the rear brake pad composition may result in a squeal from the rear braking system. Condition as described DOES NOT affect brake performance. The production solution for this issue was Improved rear brake pads. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V571403 2038202
Technical Bulletin (Front Door Locks Hard to Release): The front door lock operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Due to this the customer Customer may comment that the front door is hard to open with the exterior handle. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB011421
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be accompanied with Fault P2463 DPF Soot Accumulation
V011421 2034898
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient, and Soot Accumulation issues): This document informs of high soot loads prior to regeneration which can cause possible restrictions in the EGR filter. The production solution to this issue was new software being implemented in current production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition103
VW Elsa Newsletter
VSP1302
Starting with model year 2014 wheel locks are no longer standard equipment.
VWR1404
Parts Returned to the WPRC Must be Complete and Packaged Correctly to Prevent Transit Damage
571402
Customer may comment that the front door is hard to open with exterior handle.
AnalysisN
Please contact VW Helpline before attempting repair
TB011419
MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272
TT-57-14-01
VOLKSWAGEN: DUE TO MOISTURE THE FRONT DOOR LATCHES MAY FREEZE, PREVENTING DOOR LATCH FROM OPERATING. *JS UPDATED 12/2/14. *PE
V011419 2035464
Technical Bulletin (Cylinder Contribution/Balance Faults): This document informs that the Diagnostic strategy for zero fuel calibration was too sensitive. The production solution for this issue was Software implemented into production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V571402 2038202
Technical Bulletin (Front Door Locks Hard to Release): This document informs the customer may comment that the front door is hard to open with exterior handle. This is due to the front door lock operation being affected by various climate or temperature conditions, and as a result may require increased effort to release. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition102
VW Elsa Newsletter
TB001409
Prepaid PDI Time Units (U.S. Only)
TT971402
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
AnaylsisM
Please contact VW Helpline before attempting repair
ChecklistK
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
PDI - 2014 Jetta
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
VERSION 1.1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
571401
Front Door Latches Hard to Release
AnalysisL
Please contact VW Helpline before attempting repair
V571401 2038202
Technical Bulletin (Front Door Latches Hard to Release): This document informs the front door latch operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Therefore Customers may comment that the front door is hard to open with exterior handle. This document is for informing only and informs how to service this issue.
TB171404
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
V171404 2012855
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
TT 20-09-06
Tech Tips (TDI Engine - N75 Solenoid Valve Diagnosis): This document informs with graphical aid the testing of the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
TT 21-10-01
Tech Tips 92006-2014 Vehicles with 2.0T Gasoline Engine - N75 Solenoid Valve Diagnosis): When diagnosis on the above engine leads to the testing of the N75, please refer this document with graphical aid. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not. Turbocharger fault codes P0299 and P0234 can be diagnosed using this test.
TT200906
Use the diagram below to test the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
TT211001
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
TB171403
Oil Consumption Measurement
V171403 2017813
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition99
90-11-07 Instrument Cluster Illumination
V001409 2028059
Technical Bulletin (Prepaid PDI Time Units): Listed in the table within this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2015
V931401 2035217
Technical Bulletin (High-voltage repairs on Hybrid and Electric vehicles): High Voltage topics are very diverse and latest information is changing regularly. Therefore, they need to be addressed on a case-by-case basis. The VW Technicians Helpline can provide the latest information and guidance to address the different concerns.
Edition97
ODIS Service Update
Edition98
Elsa newsletter
TB001408
By-Pack At Delivery
TT901107
Instrument Cluster Illumination
V001408 2036935
Technical Bulletin (Components may be missing from the by-pack at delivery): Components missing from the by-pack should be claimed in one of two ways. (Warranty or Transportation) Understanding when to claim one versus the other is very important. This document informs of the difference between the two and includes info about the MDI cables included in the by-pack
TB-01-14-16
VOLKSWAGEN: THE ENGINE CONTROL MODULE (ECM) NEEDS REPROGRAMMING UPDATE TO CORRECT ENGINE LOAD CALCULATIONS, STUMBLING AND/OR HAVING ROUGH IDLING AND IS NOT EFFICIENTLY CONTROLLING ENGINE VALVE TIMING, ON SOME VEHICLES. MODEL 2013-2014 PASSAT, BEETLE, JETTA. *PE
TB011416
Update Programming ECM to Correct Engine Load Calculations
V011416 2037620
Technical Bulletin (Update Programming ECM to Correct Engine Load Calculations): Current ECM programing does not efficiently control engine valve timing causing stumbling and rough idle. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
301402
Slave Cylinder - Clutch Pedal Operation Diagnosis
Edition96
VW Elsa Newsletter
V301402 2031366
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.
Analysis1
Please contact VW Helpline before attempting repair
AnalysisZ
Please contact VW Helpline before attempting repair
TT 44-14-02
Tech Tips (ABS/TPMS light is on due to wheel speed sensor fault as a result of the Front Wheel Bearing / Wheel Speed Sensor swapping issue): This document informs of the Damage caused from swapping the speed sensors left to right (or vice versa) during diagnosis.
TT 70-14-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT441402
This can be the due to the Encoder Ring being ground down on the wheel bearing hub unit, resulting in a damaged part.
TT701402
The removal procedure for Jetta (162) has been updated in the Elsa repair manual.
TB011414
MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272
V011414 2035464
Technical Bulletin (Cylinder Contribution / Balance Fault issues): The Diagnostic strategy for zero fuel calibration is too sensitive. The production solution for this issue was new software being implemented into production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
AnalysisY
Please contact VW Helpline before attempting repair
Edition94
VW Elsa Newsletter
281403
MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory
TT 20-13-02
Tech Tips (Fuel line connections): Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return.
TT 23-14-01
Tech Tips (2009-2014 All TDI (2.0L, 3.0L) Common Rail models Passat, Golf, Jetta, Jetta SportWagen, Touareg Adapting Injector Quantity adjustment correction values (IMA/IVA)): This document informs When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the procedure provided in the document
V281403 2037386
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it important to perform diagnosis prior to replacing the glow plug. This document informs on the procedure to service this issue. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB001407
By-Pack At Delivery
V001407 2036935
Technical Bulletin (By-Pack At Delivery): Components missing from the by-pack should be claimed in one of two ways. (Warranty or Transportation) Understanding when to claim one versus the other is very important. This document informs of the difference
VWP1403
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI® Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers
EDITION 93
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Edition93
VW Elsa Newsletter
TT 32-14-01
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
TT321401
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
TB461405
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation.
TB461406
Brake Disc Pulsation or Vibration (U.S. Only)
V461405 2010245
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V461406 2015173
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed between 6 and 12 months or 6,000 and 12,000 miles (whichever comes first) from the warranty in service date. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB001406
PDI - Vehicle Inspection, Protection Removal and Detailing
TB171402
Engine Oil Level
V001406 2015780
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service a vehicle shouold received when it has successfully reached a dealership. ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
V171402 2037201
Technical Bulletin (Engine Oil Level): Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine oil dip stick. All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. This document also contains a graphic showing the difference between oil levels in the dip stick.
MaintenanceJ
1.8L TSI Engine
Edition92
VW Elsa Newsletter
Analysis3
Please contact VW Helpline before attempting repair
Edition91
VW Elsa Newsletter
TT 00-14-02
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize this documents procedure
TT001402
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following
TT231401
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA).
871406
Whistle Noise from Center Vent Area; Blower Set On 3 or 4 with Full Heat Selected
V871406 2037255
Technical Bulletin (Whistle Noise from Center Vent Area; Blower Set On 3 or 4 with Full Heat Selected): Customer may hear a high pitched whistle when the Climatic temperature knob is on full heat and the blower is set to either 3 or 4. The temperature flaps allow air to escape past the temperature flap seal. The production solution for this issue was Introduction of improved air distribution unit.
Edition90
VW Elsa Newsletter
911405
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
V911405 2034309
Technical Bulletin (Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information): This document informs of issues that will need to be addressed such as -Software related fault codes: -Software operating characteristics: -Swapping of OCU: -During PDI, LED does not illuminate: -Unsuccessful Over The Air Registration (OTAR):
Edition89
VW Elsa Newsletter
TT 50-14-01
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
TT 90-13-02
Tech Tips: This document informs on how to Reset the Inspection Service, and Interval Service.
TT501401
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
TT901302a
Resetting Inspection Service and Interval Service
941403
Exterior Lights, Moisture Accumulation
V941403 2011521
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
VSP1401
Monroney Label Placement
ChecklistN
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Edition88
VW Elsa Newsletter
921402
Washer Level Sensor
PDI - 2014 JETTA
JETTA Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased"
V921402 2037322
Technical Bulletin (Washer Level Sensor): The issue is caused by the outside influence of non-approved formulated washer fluids. Non-approved washer fluids leave a clear film coating on the sensor probes, insulating the probes so they cannot read the fluid level. This This document informs Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. Non-approved fluids can cause residues to form on the sensor which causes the washer fluid lamp to remain on when reservoir is full. The document also contains a photo of the sensor and an example of an approved cleanser
VAS5903
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Profi Outbound R
PROFI Dealer Vehicle Information Request Form: This document informs of the requirements to test vehicles for an upcoming VW campaign. It contains the number of vehicles to be tested, and what is to be tested.
Analysis6
Please contact VW Helpline before attempting repair
TT 24-13-03
Tech Tips (Engine Control Module Fault P130A ?Hide Cylinder?): This document informs that DTC P130A ?Hide Cylinder? indicates that excessive misfiring has occurred. As a result, the ECM has turned off a fuel injector to prevent catalyst damage. To address this fault, diagnose and repair all misfire concerns that are present. Repairing the other faults will resolve the P130A.
Analysis5
Please contact VW Helpline before attempting repair
TT 90-14-02
Tech Tips (Inspection Service Reminder, ?Inspect Now? Message): If an ?Inspect Now? message is displayed in the vehicle?s MFI, check the value of the inspection service reminder. Note that the inspection service reminder is different than the oil change service reminder and is reset independently from the oil change service reminder. To reset the inspection service reminder after completing an inspection service, perform the applicable procedure within this document.
TT901402
If an ?Inspect Now? message is displayed in the vehicle?s MFI, check the value of the inspection service reminder. Note that the inspection service reminder is different than the oil change service reminder and is reset independently from the oil change service reminder.
TT 57-12-06
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT571206
The alarm siren may activate immediately after opening the door, after unlocking using the physical key. A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction.
VWM1401
Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
TT 45-14-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT 92-14-02
Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause. The document also informs on the procedure to Validate the washer reservoir is full with the proper washer solvent
TT 97-14-01
Washer Level Sensor issues: The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. This documet explains thelocation of the procedure to Validate that the washer reservoir is full with the proper washer solvent
TT451401
The location of the G85 steering angle sensor in these vehicles depends upon the steering system.
TT921402
Washer Level Sensor
TT971401
Washer Level Sensor
211404
Engine will not start after standing in cold weather below 0°C (32°F), MIL may be illuminated with various induction and/or boost system faults stored in ECM.
TB001303
Removing Paint Contaminants from Exterior Paint
V211404 2025464
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engine will not start after standing in cold weather below 0°C (32°F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Moisture from the intake air condenses and collects in the charge air cooler. At cold temperatures this moisture can freeze causing blockage of the intake air system. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Reference - Refl
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
Edition83
VW Elsa Newsletter
TB-21-14-03
VOLKSWAGEN: SOME VEHICLES FAIL TO HAVE ANY POWER OR THE CHECK ENGINE WARNING LIGHT IS ON. *PE
V211403 2026771
Technical Bulletin (Engine Lacks Performance, Engine Warning Light ON): Engine does not have any power and the engine warning light may be ON. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
261402
TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF
V261402 2018962
Technical Bulletin (TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF): With the implementation of the new ?Clean Diesel Technology?, changes to the EGR system were implemented as compared to previous Diesel engines. After switching ignition OFF, the EGR system must go through an adaption of the valves to maintain calibration. These noises are considered normal and no repairs are necessary.
TB011411
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be accompanied with Fault P2463 DPF Soot Accumulation
V011411 2034898
Technical Bulletin (Exhaust Gas Recirculation Flow, Could be accompanied with Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. The production solution for this issue is New software implemented in current production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
871402
HVAC, Unpleasant Odor
TT 91-11-09
Tech Tips (All Navigation Radios-All Models): When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. This document provides Examples of day and night modes:
TT911109
All Navigation Radios-All Models
V871402 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
Edition81
VW Elsa Newsletter
VWS-14-02
Warranty Information (Loaner/Rental Reimbursement Support for Transmission Oil Cooler (38B9) Recall): This communication contains important information regarding Loaner/Rental vehicle reimbursement support for VW customers affected by the Transmission Oil Cooler (38B9) Recall.
VWS1402
Until further notice, Volkswagen will reimburse up to $35 per day to provide customers affected by the 38B9 Recall with a loaner or rental vehicle while their existing vehicle is being repaired.
TB001404
Squeaks, Rattles, Noise, Repair Materials
V001404 2010380
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
Edition80
Quick Spec Guides Now published on ServiceNet
CHARTc
FLUID CAPACITY CHART
Fluid Capacity C
Jetta (A6) - 2014 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are necessary to have a car up and running
TL-VW-774 J
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB461403
Brake Disc Pulsation or Vibration (U.S. Only)
V461403 2015173
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes A detailed brake disc inspection is needed to determine if the brake disc should be machined or replaced.
Warranty
Volkswagen Warranty Policies and Procedures ? April 2014
87E3
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB87E3a
Climatic Software (NVLW)
871401
HVAC, Unpleasant Odor
V011507 2038575
Technical Bulletin (Update Programming to Eliminate O2 Sensor DTC P2414 and/or P2237 along with O2 Sensor Replacement): Current ECM catalyst heating process may cause damage to the front oxygen sensor
V871401 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
601401
Sunroof / Sunshade, Will Not Open
691402
Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module
TB-69-14-02
VOLKSWAGEN: AIRBAG WARNING LIGHT WAS ILLUMINATED INDICATING A FRONT SIDE AIRBAG PRESSURE SENSOR INTERRUPTION/SHORT TO B+. THE DTCS B101715 AND B103615. *JS
TB011408
Gasoline Quality
V011408 2014815
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
V601401 2019568
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The panoramic sunroof, regular sunroof or sunshade cannot be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V691402 2029767
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster): Airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp. This document informs on how to diagnose that this issue is taking place
911404
Infotainment Worksheet (U.S. Only)
V911404 2035473
Technical Bulletin (Filling out the Infotainment Worksheet) This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet. Like the previous version, the Infotainment Worksheet allows more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). The new web version provides an easier approach by which to complete and submit the information.
TB151402
Proper Removal of Engine Cover to Avoid Breakage
V151402 2032150
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage. This document informs on the procedure to remove the engine cover.
231403
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
V231403 2036656
Technical Bulletin (No Start, or Rough Running due to Fuel Rail issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using the service section of this document. If such an inspection is necessary, the following guidelines must be observed when removing the N290 Fuel Metering Valve.
Bluetooth
Jetta Bluetooth manual coding procedure.
TB87E3
Climatic Software (NVLW)
TB011407
Software Version Management
UPDATE87E3
Dealer Principal, Sales Manager, Service Manager, Parts Manager and Warranty Administrator
V011407 2014603
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management (SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
TT 40-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
941402
Exterior Lights, Moisture Accumulation
231402
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
V231402 2036656
Technical Bulletin (No Start, or Rough Running issues): When diagnosing a MIL ON, no-start or rough running concern on a common rail diesel vehicle, and no root cause is found after following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump. If such an inspection is necessary, the guidelines in this document must be observed when removing the N290 Fuel Metering Valve
V941402 2011521
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
TB401401
CV boot damage identified.
V401401 2033347
Technical Bulletin (CV Boot Replacement): Recommended procedure for removing damaged CV boot. This document informs of the expected condition of a CV boot upon removal
Edition75
VW Elsa Newsletter
QRG - 2014 Jetta
2014 VW Jetta & GLI Quick Reference Specification Book This document is an overview which covers multiple -Engine Codes -Fuel and Air Mixture, Additional Emissions Regulations -Ignition System -Additional Exhaust Regulation -Speed and Idle Control -Control Module and Output Signals -Fuel and Air Ratios Control Module -Ignition System -Additional Emissions Regulations
VWP1401
New Loaner Policy for VW Customer Mobility Vehicles
911403
RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random
TB001402
Fuel Additive to Help Prevent Sporadic Misfire Faults
2028625
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
55H9
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB-01-14-04
VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED BRAKE WARNING LIGHT. UPDATED THE PROGRAMMING ECM TO ELIMINATE DTC 03366 STORED IN THE FAULT MEMORY. *JS
TB011404
Update Programming to Eliminate DTC P050A Stored in ECM Fault Memory
TB55H9a
55H9 Fuel Door (NVLW)
Dealer Letter-Da
VOLKSWAGEN DEALERSHIP COMMUNICATION: The Fuel door binding or sticking due to excess material inside of the fuel door. The corrective action for this issue was to remove excess burrs or material from fuel door housing. The document also contains information geared towards Volkswagen Dealer Principal, Service Manager, and Parts Managers informing them of this revision for specific vehicles, and where to check for updates
UPDATE55H9a
Fuel Door
TT 57-14-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT571401a
For concerns of a door latch (or latches) not locking/unlocking or the outside door handle is inoperative at low ambient temperatures, perform normal diagnostic procedures to determine if the latch is affected by cold weather. If it has been determined that the latch is affected by water entry that freezes and causes the latch to fail or intermittently malfunction, replace the latch. If a latch cap (Figure 1) is installed on the old latch, install the cap on the replacement latch. If the cap is not installed order the cap and install it on the new latch.
TT961402
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
AnalysisU
Please contact VW Helpline before attempting repair
TB461402
Brake Disc Pulsation or Vibration
911401
UMI Software Update for Various Bluetooth® Concerns
2036195
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
921401
Wiper Motor Noisy or Inoperative
0.03937
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2014 JETTA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2014 VW
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2014 VW JETTA
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ReferenceL
Quick Reference Specification Book
ReferenceM
Quick Reference Specification Book
ReferenceN
Quick Reference Specification Book
SpecificationBoo
2014 Volkswagen Beetle/Beetle Convertible Quick Reference Specification Book
Dealer Letter an
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document inform of Fuel door binding or sticking due to excess material inside of the fuel door housing. The corrective action for this issue was to Remove excess burrs or material from fuel door housing
TT571401
Bring the vehicle into the shop. Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap (shield,) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation.
UPDATE55H9
Fuel Door
2036334
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB551402
Fuel door binding or sticking due to excess material inside of the fuel door housing.
V551402 2036334
Technical Bulletin (Fuel Door Sticks or is Difficult to Open): Fuel door binding or sticking due to excess material inside of the fuel door housing. The product solution for this issue was Improved production procedures at the part supplier This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
CommunicationC
Today we have released a technical bulletin for 2014 MY Jetta vehicles addressing complaints of the fuel door sticking/difficult to open. In order to prevent customers from experiencing this issue, we are asking dealers to ensure that the fuel door of any 2014 MY Jetta opens properly prior to customer delivery. If the fuel door is difficult to open, please perform Technical Bulletin 55 14 01 (2036334).
TB461401
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TB551401
Fuel door binding or sticking due to excess material inside of the fuel door housing.
V461401 2010245
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. This document informs that vehicles requiring front, rear, or both disc cleaning will exhibit vibration and/or noise. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V551401 2036334
Technical Bulletin (Fuel Door Sticks or is Difficult to Open): Fuel door binding or sticking due to excess material inside of the fuel door housing. The product solution for this issue was Improved production procedures at the part supplier This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
AnalysisX
Please contact VW Helpline before attempting repair
Edition70
VW Elsa Newsletter
TB001403
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT 01-14-01
Tech Tips (Lean Fuel Trim Readings): This document informs on the procedure to diagnose for issues with excess fuel trim, and what needs to be serviced
TT011401
Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle. Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal.
TT641402
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM 09117.
Edition69
VW Elsa Newsletter
V211502 2025464
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of engine issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
TT911401
Car Net? Equipped Vehicles False Outbound Calls
AnalysisW
Please contact VW Helpline before attempting repair
V011501 2038575
Technical Bulletin: Update Programming to Eliminate O2 Sensor DTC P2414 and/or P2237 along with O2 Sensor Replacement
AnalysisV
Please contact VW Helpline before attempting repair
TB55H9
55H9 Fuel Door (NVLW)
EN-122313
VW Elsa Newsletter.
Edition67
Volkswagen Elsa Newsletter
TT441304b
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
TT 24-13-06
Tech Tips (Fuel injector seals for 2.0L (CBPA) engine code): Fuel injector seals are available separately for service repairs. It is not necessary to replace the complete fuel injector if a seal (upper or lower) is needed.
TT24-13-06
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT241306
Fuel injector seals are available separately for service repairs. It is not necessary to replace the complete fuel injector if a seal (upper or lower) is needed. Please see ETKA for the latest parts information.
TT871101a
A/C Control Module Basic Settings
EN-12913
VW Elsa News Letter
Edition65
Volkswagen Elsa Newsletter
TT 57-13-05
Tech Tips (Auto Unlock Function): On the vehicles listed above, the auto unlock feature will only unlock the door(s) that were unlocked when the vehicle was last entered. For example, if the vehicle is set to unlock only the driver's door on first press of the unlock button on the keyless entry remote (or when using the door handle on KESSY equipped vehicles) and only the driver's door is unlocked during entry, only the driver's door will unlock with the auto unlock feature when placed into park or the key is removed from the ignition. This is normal operation, normal characteristic and no diagnosis or repair should be attempted for this condition.
TT27-11-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT271102
No Charging System Voltage
TT571305
Auto Unlock Function
211302
Rattling Noises from Engine Compartment Area or Exhaust System
V211302 2024061
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
V211302-2024061
Rattling noises from engine compartmen area or exhaust system.
AnalysisT
Please contact VW Helpline before attempting repair
Edition64
VW Elsa Newsletter
OCA-122
On-Car Analysis List.
AnalysisP
Please contact VW Helpline before attempting repair
Oncar analysis
please contact VW Helpline before attempting repair.
Edition 63
Webinars and Job Aids.
Edition63
VW Elsa Newsletter
TT-50-12-01
VOLKSWAGEN: A SEAM SEALER SKIP OR HOLE IN AREA AROUND HOOD HINGE OR BEHIND FRONT FENDER IS CAUSING WATER TO LEAK IN THE FRONT PASSENGER COMPARTMENT. MODEL 2011-2014 JETTA. *PE
TT441304
Steering Wheel Off Center.
TT501201
A concern of water leak into the front passenger compartment may be caused by a seam sealer skip or hole in the area around hood hinge or behind front fender.
Edition 62
Software updates.
Edition62
VW Elsa Newsletter
TT 00-13-04
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
TT 80-13-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT001304
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
TT001304A
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
TT801302
Broken or Difficult to Adjust, Dash Panel Air Vents
24AE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB24AE
1.8T ECM/TCM Software (FED_EMS)
UPDATE24AE
1.8T ECM/TCM Software
24AE4O
Upcoming update 24AE.
Edition61
VW Elsa Newsletter
VSP-13-02
Service Information (Wheel Locks Missing at Delivery): Wheel Locks are not standard equipment for all 2014 models (excluding Golf). This document informs if a vehicle's Monroney label displays wheel locks in the "Packages/Options" (highlighted in this document) and Wheel Locks are missing, dealers should contact their respective SOM to have a new Monroney label assigned.
VSP1302a
Wheel Locks Missing at Delivery
TT 17-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT-17-13-01
VOLKSWAGEN: WHEN VEHICLE IS AT IDLE OR THE OIL PRESSURE LIGHT IS ON, THERE IS NO OIL OR HAVE LOW OIL PRESSURE AND OIL FILTER UNDERNEATH MAY BE MISSING THE MANDREL AND IT MUST BE TRANSFERRED FROM OLD OIL FILTER AND RE-INSTALLED AFTER AN OIL CHANGE. MODEL 2013-2014 JETTA, PASSAT, NEW BEETLE. *PE
TT171301
Check under the oil filter for the mandrel to be missing. This must be transferred from the old filter and re-installed. The most likely scenario for this to occur is after an oil change.
TT441303
Tech Tips.
9113123
Infotainment Worksheet (U.S. Only)
911323
Infotainment Worksheet (U.S. Only)
V911323 2035473
Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.).
V9113232035473
Infotainment Worksheet.
Edition 61
ODIS Quick Reference Guide.
PDITECHCHECKi
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
TT 26-13-03
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
TT261303
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
On Car Analysis
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
TB011333
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with Fault P2463 DPF Soot Accumulation
V011333 2034898
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient issues): This document informs that high soot loads prior to regeneration can cause possible restrictions in the EGR filter. The production solution to this issue is New software being implemented in current production.
Edition58
VW Elsa Newsletter
VSS1320
Temporary warranty process and parts return program (UMI equipped models)
2035369
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
691305
Airbag Warning Lamp ON, DTCs B200009, B200049 or U101200 Stored in Airbag Control Unit
TB-69-13-05
VOLKSWAGEN: DURING A SELF TEST, THE AIRBAG CONTROL UNIT IS SUSCEPTIBLE TO HORN ALARM RESONANCE THAT CAUSES AIRBAG LIGHT TO ILLUMINATE IN INSTRUMENT PANEL BUT AIRBAG SYSTEM STILL IS OPERATIONAL. MODEL 2012-2014 JETTA GLI, PASSAT. *PE
V691305 2035369
Technical Bulletin (Airbag Warning Lamp ON): The airbag control unit self-test may be susceptible to alarm horn resonance during the self-test causing the airbag light to illuminate in the instrument panel. If this situation occurs, the airbag system remains operational. This document informs how to Install an alarm kit and replace the airbag control unit. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB191303
Electric Coolant Fans Continue to Run after Ignition is OFF
V191303 2022549
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
VSS-13-22
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
VSS1322
Temporary warranty process and parts return program (1.8T engine models)
Analysis12
Please contact VW Helpline before attempting repair
Edition54
VW Elsa Newsletter
VWS-13-05
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
TT 94-13-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT941302
Outer Tail Lamp Bulb Holder
TB171303
Oil Consumption Measurement
V171303 2017813
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
1012013
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ChecklistH
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
ChecklistI
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
VSS-13-21
Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car - Net to ensure prompt analysis and resolution of any emerging concerns.
VSS1321
Temporary warranty process and parts return program (car-net equipped models)
V961301 2026177
Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
TB001304
Choosing Service Numbers ? Transmission and Drivetrain
V001304 2034407
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
Edition53
VW Elsa Newsletter
TT 57-12-03
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.
TT 91-13-08
Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of guidelines that should be followed to prevent mishandling of the Operating Control Unit
Edition52
VW Elsa Newsletter
TT2407103
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
TB011330
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with Fault P2463 DPF Soot Accumulation
TSB-21-13-01
VOLKSWAGEN: DURING COLD WEATHER, ENGINE FAILS TO START, AFTER STANDING, AND IF MOISTURE, FROM INTAKE AIR, CONDENSES, WOULD FREEZE AND BLOCK INTAKE AIR SYSTEM, IN CHARGE AIR COOLER. *PE
V011330 2034898
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. This production solution to this issue is new software implemented in current production.
V211301 2025464
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engines will not start after standing in cold weather below 0°C (32°F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Moisture from the intake air condenses and collects in the charge air cooler. At cold temperatures this moisture can freeze causing blockage of the intake air system. This document informs how to Install a revised charge air cooler kit P/N 1K0 198 803B to avoid the formation of this moisture in the boost system.
VSS-13-18
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
VSS-13-19
Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net to ensure prompt analysis and resolution of any emerging concerns.
VSS-13-20
2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns
VSS1318
Temporary warranty process and parts return program
Edition51
VW Elsa Newsletter
TT901302
Tech Tips.
TB-20-13-07
VOLKSWAGEN: DIAGNOSIS FOR HIGH PRESSURE FUEL PUMP WHERE NO START, ENGINE CRANK, WITHOUT DRIVING, AFTER LONG PERIODS AND MAY HAVE ROUGH RUNNING ENGINE. MODELS 2008-2014 EOS, GTI, BEETLE CONVERTIBLE, JETTA, CC, PASSAT, TIGUAN, BEETLE. *PE
341301
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels.
V341301 2034406
Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. This document informs the dealer to follow specific diagnostic steps to assess the condition a vehicle
TT 17-12-02
Tech Tips (Oil Leak From Oil Drain Plug Area After Oil Change and/or Drain Plug Replacement): This document informs an oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown in this document. Original drain plug is 18mm hex for both style oil pans.
TT 90-13-01
Tech Tips (Daytime Running Light (DRL) Indicator in Instrument Cluster): This document informs that the daytime running light (DRL) indicator in the instrument cluster is only functional on vehicles equipped with right side steering wheel controls. Indicator may be visible in instrument cluster on vehicles without right side steering wheel controls, but will not function.
TT90-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT901301
Daytime Running Light (DRL) Indicator in Instrument Cluster
PDI - JETTA JSW
JETTA-JSW Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
PDITECHCHECKr
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
TB371302
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle.
TT 91-13-07
Tech Tips (Equipped with UMI Module - Poor Sound Quality When Using Bluetooth System During Phone Calls): This document informs when diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during phone calls, on vehicles equipped with the Universal Media Interface (UMI), start by checking for microphone related fault codes in AW 77. If no microphone related fault codes are stored, be aware that the issue is currently under investigation and no repairs should be attempted at this time.
TT91-13-07
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT91-13-08
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT911307
Equipped with UMI Module ? Poor Sound Quality When Using Bluetooth System During Phone Calls
TT911308
Car-Net? Operating Control Unit (OCU) Service Guidelines & General Information
2034309
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
911314
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
TB-20-13-06
VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. *PE
V201306 2034072
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
V911314 2034309
Technical Bulletin (Car-Net Operating Control Unit (OCU/J949) Service Guidelines & General Information): This document informs of installation methods to prevent corruption of software while diagnosing vehicle parts, and servicing vehicles
PDI - JETTA TECH
JETTA Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
PDITECHCHECKt
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
661301
Damage on External Chrome or Aluminum Surfaces
V661301 2027119
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
VSS-13-16
Service Information (Temporary Warranty Process and Parts Return Program): During the Market Introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components/failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns.
VSS-13-17
Service Information (2014 Car-Net Equipped Models - Market Introduction) During the market introduction of 2014 models equipped with Car-Net Volkswagen will collect all warranty repair information for any emerging concerns
VSS1316
Temporary warranty process and parts return program (UMI equipped models)
TT 44-11-01
Tech Tips (Brake Electronics (ABS) Fault Code 02757 Diagnosis Tip): This document informs if the battery has a low state of charge or is disconnected, fault code 02757 "adapting tire pressures" may set in address 03 - Brake Electronics. The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI. To resolve fault, use ODIS control module OBD or VAS PC Vehicle self-diagnosis to run basic settings 42 under address 03 - Brake Electronics. After selecting basic settings 42, an activate button may be present, but should not be used. The display will change to "reset" once the procedure is complete. After completing basic settings, back out of Brake Electronics and remove the scan tool. Reset TPMS by pressing the "set" button in the glove box or making appropriate selection through MFI, and then road test vehicle to ensure fault does not return.
TT441101
If the battery has a low state of charge or is disconnected, fault code 02757 ?adapting tire pressures? may set in address 03 ? Brake Electronics. The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI.
Maintenance 2014
2014 Volkswagen Jetta Sedan Maintenance Schedule For USA 1.8L TSI Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles.
TB171302
Oil Consumption Measurement
V171302 2017813
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
TT 21-13-01
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
VSS-13-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
VSS-13-14
Service Information (2014 UMI equipped models - market introduction): During the market introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns
VSS-13-15
2014 Car-Net equipped models - Market Introduction: During the market introduction of 2014 models equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net ensure prompt analysis and resolution of any emerging concerns.
VSS1313
Temporary warranty process and parts return program
VSS1314
Temporary warranty process and parts return program (UMI equipped models)
VSS1315
Temporary warranty process and parts return program (car-net equipped models)
VSS1319
Temporary warranty process and parts return program (car-net equipped models)
VWP-13-12
Warranty Information (2014 Model Year Volkswagen Vehicle Warranty, Roadside Assistance, and Carefree Maintenance): This document contains the "2014 MODEL YEAR VOLKSWAGEN VEHICLE COVERAGE SUMMARY".
VWP1312
2014 Model Year Volkswagen Vehicle Warranty, Roadside Assistance, and Carefree Maintenance
201306
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
TT211301
If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
271301
Generator Replacement
PDITECHCHECKs
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
V271301 2033978
Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. From this condition one or more of the following symptoms are possible * Discharged Battery * No Start * Battery Indicator illuminated in Instrument Cluster * "Low Voltage" DTCs in various control modules * Engine noise * Accessory Drive Belt damaged or missing If a generator is replaced, there must be a confirmed failed GFF Test Plan available, or in the event of a mechanical failure of the component, complete and detailed documentation of the reason for the replacement, which must be submitted into the warranty claim comments.
TB371301
Automatic Transmission Fluid Requirements
V371301 2033975
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.
921302
Wiper Blade Inspection for Proper Warranty Coding
V921302 2024878
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.
Maintenance Card
2014 Volkswagen Jetta Sedan Maintenance Schedule For USA 2.0L TDI Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 130,000 miles.
21560R1695T
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Maintenance1
2.0L TDI Engine
MaintenanceU
2.0L TSI Engine
MaintenanceZ
1.8L TSI Engine
Tire Chain Info
2014 Tire Chain Information (Tire Chain Information (for California dealers only)): As equipped, this vehicle may not be operated with tire chains, but may accommodate some other type of tire traction device. This document informs what chains can fit on what tires.
TireChain
AS EQUIPPED, THIS VEHICLE MAY NOT BE OPERATED WITH TIRE CHAINS, BUT MAY ACCOMMODATE SOME OTHER TYPE OF TIRE TRACTION DEVICE. SEE OWNER?S MANUAL FOR DETAILS.
VWP1311
Listed in the table below are the time units used in the calculation of the Prepaid PDI (PPDI) payment for model year 2014 vehicles
Edition35
VW Elsa Newsletter
TB011314
Engine, Misfire Diagnostic Aid
701301
Noise from Door Panel while Driving
TT201301
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
TB441403
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TB001401
Fuel Additive to Help Prevent Sporadic Misfire Faults
V001401 2033846
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition11
ElsaWeb Newsletter
TB001206
PDI - Vehicle Inspection, Protection Removal and Detailing
V001206 2015780
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD®, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
TT171202
An oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown below. Original drain plug is 18mm hex for both style oil pans.
921301
Customer States Windshield Wipers Streak or Smear
TT631402a
Window Switch Replacement
TT641202
Window Switch Replacement
TT-87-11-01
A/C Control module basic settings
941401
Exterior Lights, Moisture Accumulation
TT231002
When replacing fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be primed.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.