Vehicle report
2020 VOLKSWAGEN JETTA
This model year
What the record shows
The 2020 Volkswagen Jetta is a compact car, and the 37th model year of a nameplate NHTSA records from 1984 to 2027.
The EPA rated four configurations: engines from 1.4-litre four-cylinder to 2-litre four-cylinder, front-wheel drive only, three transmissions and running on regular gasoline.
Combined fuel economy ranges from 28 to 34 mpg depending on which one you have.
NHTSA's best overall crash rating for this model year is 5 out of five stars.
The federal record holds 53 owner complaints, 6 safety recalls, 1 investigation and 506 service bulletins for it.
Counts are reports, not rates. A complaint is something an owner chose to file; it is unverified and unadjusted for how many of these cars were sold, so the useful comparison is against other model years of the same car. Recalls and investigations carry more weight because a manufacturer or regulator acted on them.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.