TT 00-13-04_7
Other
Permission to change Daily Order upgraded to RED Order
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TT 00-13-04_7
Permission to change Daily Order upgraded to RED Order
V0026012081638_2
Differences between a leak and seepage
V4823022072282_3
Clean and install an additional plastic "ring" to prevent ingress of dirt,hair. Foreign bodies into the clock spring.
VOS-26-42
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
V1718062017813_24
Oil Consumption Measurement and Electronic Oil Consumption Measurement
TT 10-18-02_2
Lubricating engine components before reassembly.
TT 13-20-01_3
Instruction, how to lubicate engine before initial start.
V6919012010479_17
Inquiries
V1719012012855_81
Volkswagen Engine Oil Standards
SM 26-2026
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
VOS-26-21
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
V0018092053065_6
Safety Related Inquiry and Reporting
V9422022066761_4
Damage Inspection of Park assist sensors
VOS-26-15
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
V5515032021354_9
Paint color and/or finish of the engine compartment may not match the exterior paint color
DC_VW_CF_Airbag
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
VOS-26-01
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
V4016012043146_4
What is and what is not a leaking suspension strut.
V5718012042955_7
Replace Door Lock and Cap.
V0116132033805_11
Engine misfire diagnostic aid.
V1917012022548_15
G12Evo can now be mixed with previous coolants.
V3718022033975_14
Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
V1718062017813_23
How to measure engine oil consumption.
V3416022034406_8
Diagnosing Manual Transmission Noise
V0017132033846_25
Fuel Additive to prevent sporatic misfire
V0116152014815_19
A list of suggested fuel stations
V8718102043704_24
GFF Requirements regardless of concern plus System flush requirement
V0017132033846_24
Fuel Additive
V4616012043146_3
How to identify and when to replace a leaking strut
V1719012012855_79
Volkswagen Engine Oil Quality Standards (U.S. Only)
V8720022061094_9
How to check for HVAC system leaks using nitrogen.
V1719012012855_78
Volkswagen Engine Oil Quality Standards
V4019012028353_12
Front suspension noisy, spring rubs on strut perch.
V1917012022548_14
Identifying and Mixing Engine Coolant
VOS-25-04
This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95
V0024012076283_1
Diesel Models only. Repurchase Prior to Repairs
VOS-24-129
This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95
V1719022012855_77
Engine Oil Standards
V5515032021354_8
Lack of paint under roof
V0018092053065_5
Additional reporting
CampTip_RNA_VW
Vehicle Concerns Before Recall Repair Available
DC_Multclosure_VW
Service Action Closure Notice
V1718062017813_19
How to perform the engine oil consumption measurement
V0116132033805_10
Engine Misfire Diagnostic Aid
V0118122014603_20
How to manage software versions using VW diagnostic Tool
V1718032037201_19
Checking Engine Oil and correctly reading dip stick
V1719012012855_76
A list of engine oil that meet Volkswagen Engine Oil Standards
V3718022033975_13
Fluid requirements
TT 00-24-01
Wind & Water Leak Checking
V0017132033846_23
Fuel additive to help with misfire faults
V0116152014815_18
Recommended Gasoline Quality
V3416022034406_7
Manual transmission noise diagnosing
V271901201189426
Battery testing
V1719012012855_75
Engine Oil Standards
TT 10-12-01_3
Engine Replacement Tip
V1719012012855_74
Engine oil quality standards
V1719012012855_73
Engine oil quality standards
V171901201285572
Engine oil quality standards
V171905201285571
VW Engine oil quality standards
V171901201285570
VW Engine oil quality standards
V4823022072282_2
Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assist etc., light up after starting the engine in the instrument cluster.
VW Mult Clos
Multiples campaign closures: 37L3, 37L7, 96D6, 51G4, 60D8, 06A2, 19O6, 40M3 and 97AM.
V171901201285569
VW Engine oil quality standards
V691901201047916
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V4823022072282_1
Rear of teering wheel trim modification for noise when maneuvering.
V171901201285568
VW Engine oil quality standards
V871810204370421
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
V171901201285567
VW Engine oil quality standards
V171905201285566
VW Engine oil quality standards
V271901201189425
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
V0018092053065_4
Safety Related Inquiry and Reporting
V171901201285565
Update to Volkswagen engine oil standards
TT 001601_6
Helpline & Parts Dept. contact information.
V6913052035369_2
Installation of accessory alarm added instead of referring out to another website.
V271503201607612
Diagnostic assistance for excessive static current draw
V171901201285564
Volkswagen Engine oil quality standards, update to attachments.
VOS-23-21
This communication is a notice for software changes with the ODIS program for specific cars.
V271901201189424
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V2719012011894_2
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V011812201460319
Software Version Management (SVM) instruction.
V371802203397511
Automatic Transmission Fluid Requirements
V171806201781318
Engine Oil Consumption Measurement Instruction and Work sheet.
V171901201285563
Volkswagen Engine Oil Standards, updated to include model year 2024.
V001713203384619
Gasoline fuel additive
V0116132033805_8
Diagnostic Aid for engine misfire.
V011615201481517
Gasoline quality information in regards to gasoline engine performance.
V3416022034406_6
Noise Diagnostic for Manual Transmission vehicles.
V171901201285562
Volkswagen Engine oil quality standards, update to attachments.
V191701202254810
Introduce new engine coolant compatible with all models and all model years.
VWP-18-11
This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
V171901201285560
Engine oil quality standards, update to attachments.
V171901201285559
Volkswagen Engine Oil Quality Standards
V271902203397810
Generator Replacement
TRMDMV_MA_VW
In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,498 Volkswagen owners in the State of Massachusetts on March 13, 2023.
TRMDMV_NM_VW
In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023.
V4016012043146_2
Strut or Shock leak assessment.
TRMDMV_CO_VW
In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,414 Volkswagen owners in the State of Colorado on February 13, 2023.
V171901201285558
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
VWP-23-01
This Document informs dealers on VWP-23-01
V691901201047915
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01
Radio knob replacement instead of radio replacement w/ knob part number.
TT 01 20 03_2
Diagnostic assistance for DTC P2201. Updated text with referral to Safety Recall 23T3.
V171901201285557
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
SM 80-2022
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
V171901201285556
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V941901201152119
Update model year applicability to include 2023.
V271901201189422
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
WLA-22-15
ACC Calibration Process
V171901201285554
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
TRMDMV_NY_VW
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 2,743 Volkswagen owners in the State of New York on October 17, 2022.
VW_TDI_Buyback
Evaluate TDI vehicle for repurchase prior to repairs
TT 01 20 05_4
DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).
TRMDPS_SC_VW
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder notices to approximately 1,824 Volkswagen owners in the state of South Carolina on September 19, 2022.
V241801204513812
Update warranty table labor operation numbers due to recent Saga updates.
V0017062033708_8
update to required vehicle wash shampoo.
V171901201285553
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V241801204513811
Update warranty table labor operation numbers due to recent Saga updates.
V3416022034406_5
Manual transmission noise diagnostic assistance
CT_batt_charger
Minimum battery charger requirements during software updates
V171901201285551
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
TRMDMV_PR_VW
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on July 25, 2022.
TRMDMV_VA_VW
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,217 VW owners in the State of Virginia on July 21, 2022
VOS-22-27
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V171806201781317
Engine oil consumption measurement.
V171901201285550
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
TRMDMV_GA_VW
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on June 22, 2022.
TT 20 09 01_5
Gasoline quality check. Update to model and model year applicability.
V011812201460318
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
SM 48-2022
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V0116132033805_6
Engine misfire diagnostic aid.
V011615201481514
Gasoline quality.
V171901201285548
VW engine oil specifications. Update to model year applicability.
V001713203384615
Recommended fuel additive to avoid engine misfires.
V3718022033975_8
Auto Trans fluid requirements.
V271901201189420
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V8720022061094_7
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V171901201285547
VW engine oil specifications. Update to attachments.
V8720022061094_5
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
TT 13 20 01_2
Engine oil pressure priming.
TT 01 20 05_3
Diagnostic aid for DTC P0088 & P1025.
V871812200556627
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
V271901201189419
Battery Testing and Charging using recommended VW test equipment.
TT 27-10-02_4
Battery Tester VAS 6161 introduction.
TRMDMV_CA_VW
In conjunction with the California Department of Motor Vehicles (DMV), Volkswagen sent Takata airbag recall reminder notices to approximately 7,152 Volkswagen owners in the State of California on April 29, 2022.
V171901201285546
Update engine oil quality standard lists (attachments)
VWP-22-03
This Document informs dealers on VWP-22-03
Circular24EFREV1
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles. Criteria 05 added to claiming instructions - Criteria 05 added to claiming instructions
V941901201152118
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
TRMALEA_AL_VW
In conjunction with the Alabama Law Enforcement Agency (ALEA), Volkswagen is sending Takata airbag recall reminder notices to approximately 1,387 Volkswagen owners in the State of Alabama on March 23, 2022.
V171901201285545
Update engine oil quality standard lists (attachments)
V171806201781316
Engine oil consumption measurement. Update procedure and work sheet.
VOS-22-16
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V271503201607611
Discharged Battery, Diagnosis for excessive current draw.
V1917012022548_9
Update model and model year applicability, introduce new coolant G12Evo.
V171901201285544
Update engine oil quality standard lists (attachments)
TRMDOTPA_VW
In conjunction with the Pennsylvania Department of Transportation, Volkswagen is sending Takata airbag recall reminder notices to approximately 4,041 Volkswagen owners in the state of Pennsylvania on January 24, 2022.
TRMDPSSC_VW
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder notices to approximately 1,571 Volkswagen owners in the state of South Carolina on January 24, 2022.
V171901201285543
Update engine oil quality standard lists (attachments)
A002155201173212
This bulletin contains general instructions for software updates.
V171901201285542
Update engine oil quality standard lists (attachments)
V271901201189417
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
TT 01 21 03
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
V171901201285541
Update engine oil quality standard lists (attachments)
V691901201047914
Update to model year applicability.
V171901201285540
Update engine oil quality standard lists (attachments)
V0018092053065_3
Additional safety related Inquiry and Reporting instruction.
V171901201285539
Update engine oil quality standard lists (attachments)
TT 96 12 07_6
KESSY equipped Key Adaptation, updated to add model year applicability.
TT 61 21 01
Republication of archived technical tip for water leak testing fixture.
V2418012045138_9
Update to model year applicability.
TRMDMVID_VW
In conjunction with the Idaho DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 406 Volkswagen owners in the State of Idaho on August 30, 2021.
V871810204370416
A/C Compressor replacement requirements, updated to include additional model year applicability.
V171901201285537
Update engine oil quality standard lists (attachments)
V171901201285536
Update engine oil quality standard lists (attachments)
V001713203384614
Fuel Additive to Help Prevent Sporadic Misfire Faults
V0116132033805_5
Engine Misfire Diagnostic Aid. Updated to include additional model and model year applicability.
V171806201781315
Engine oil consumption measurement.
TRMDMVNY_VW
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,206 Volkswagen owners in the State of New York on June 21, 2021.
V011615201481513
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V011812201460317
Software Version Management (SVM)
TT 00 16 01_5
Navigation for addressing incorrect Part direction.
V171901201285535
Update engine oil quality standard lists (attachments)
SM 44-2021
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V871812200556626
Removing musty odor from A/C system. Updated to include additional model and model year applicability.
TRMTXDMV_VW
In conjunction with the Texas DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 12,375 Volkswagen owners in the State of Texas on May 17, 2021.
V171901201285534
Update engine oil quality standard lists (attachments)
ELSAallignVW
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
CustomerLetter
2009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota
TT 00 13 04_6
Parts ordering information
V171901201285533
Update engine oil quality standard lists (attachments)
V211801203611013
TurboCharger Inop, update to warranty table labor time units.
TT 57 18 02_3
Key battery diagnosis, updated to include additional model year applicability.
SM 22-2021
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V3718022033975_7
Transmission Fluid requirements updated to include additional model year applicability.
V941901201152117
Exterior lighting moisture in lens updated to exclude LED lighting.
V011615201481512
VW approved gasoline fuel additive, update to include additional models and model year applicability.
TT 97 21 01
No Start, No DTCs, possible wiring concern at transmission range switch.
SM 15-2021
This special notice is to inform dealers to return the part numbers listed (State of California only).
V001713203384613
Update to top tier brochure purchasing url.
V011812201460316
Software Version Management (SVM) instruction updated to include model year 2021
2021OilCapChart
This Document was revised to include 2021 Model Year
V171901201285532
Updated to include update recommended engine oil attachments.
TT 97 14 02
Data link diagnostics and tips
V871810204370415
A/C requirements, update to title.
V1719012012855_3
Updated to include an additional model year applicability.
V271901201189416
Battery testing. Updated to include additional model and model year applicability.
V5515032021354_7
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match exterior paint finish.
SM C-2020
This special notice is to inform dealers to return the part numbers listed (State of California only).
TT 57 10 15
Updated key ordering protocol
Dealer69Q9critSP
Takata Recall Reminder / 69Q9 Vehicles with Criteria SP-Towing & Loaner Vehicle
SM 69-2020
This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers
V5718012042955-6
Update to include additional components in parts table.
V8720022061094_2
Using Nitrogen to assist in finding A/C refrigerant leaks.
V171806201781314
Oil consumption test updated to include additional models and model year applicability.
V5718012042955-5
Update to model and model year applicability and remove WISE claiming information.
V8720022061094-1
Using Nitrogen to assist in finding A/C refrigerant leaks.
TT 00 16 02-4
Mandatory fastener.
TT 01 20 05-2
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
TT 45 09 05-6
Antilock brake function test direction.
V0017062033708-6
Updated to include additional models and model year applicability.
VOS-20-33
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V211801203611012
Administrative republish, erWIN missed upload and TB would not display.
TT 01 20 05
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
V0017062033708-5
Updated to include additional models and model year applicability.
TT 45 09 05
Antilock brake function test direction.
V211801203611011
Update to vendor code.
V871810204370412
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
VOS-20-28
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TRMMIDOS_VW
In conjunction with the Michigan Department of State, Volkswagen will be sending Takata airbag recall reminder notices to approximately 3,000 Volkswagen owners in the State of Michigan on August 10, 2020.
VW Part Labels
Recall Reminder Part Labels
TT 13 20 01
Oil pressure priming after engine replacement or internal repair.
TT 45 09 05ss2
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
TRMTX_VW
In conjunction with the County of Fort Bend, Volkswagen will be sending Takata airbag recall reminder notices to approximately 640 Volkswagen owners in the State of Texas on July 28, 2020.
VOS-20-25
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TRMTN_VW
In conjunction with the Tennessee DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,400 Volkswagen owners in the State of Tennessee July 7, 2020.
VOS-20-23
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TRMMRFL_VW
In conjunction with the City of Miramar, Volkswagen sent Takata airbag recall reminder notices to approximately 218 Volkswagen owners in the State of Florida on June 26, 2020.
TT 01 20 03
Nox sensor diagnosis.
SM 02-2020
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
TakatadealerLPVW
Takata Reminder Mailing. City of La Puente (CA) / Safety Recalls 69Q8, 69Q9, 69Y5
V001717203384611
Update brochure part number and recording URL. Update model and model year applicability.
V871806201994715
Metadata update (add MY 2014 Eos (missing).
V0018052010380_8
Update to include 2020-2021 model and model year applicability.
Dealer 69Q9
Takata Recall Reminder / 69Q9 Vehicles with Criteria SP
V871806201994714
Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
V871805204416512
New a/c machine version added to table. Removal of Behr Flush kit.
V871811204389310
New machine version added to table.
VWTakataSDI
Takata Recall Update / Future Recalls for Vehicles with Takata SDI-D Airbag Inflators
TT 01 15 08
Cam screen damage.
TT 97 20 01 SS1
Voltage Drop Testing. Updated for picture clarity.
TK Services_VW
Effective immediately, TK Services Inc. will resume scheduling part pick-up from dealerships and service centers.
VOS-20-15
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TT 97 20 01
Voltage Drop Testing.
V2719022033978_8
Generator replacement, updated to include model years 2020 & 2021
V941901201152115
Updated to include additional models and model year applicability.
SM 25-2020
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
TT 15 20 02
Oil leaking at cam seal.
VOS-20-14
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
VOS-20-13
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
VWALLMDLTRECHNS
Tire Chain Information (for California dealers only) All Model Years. Information only for all other dealers.
V171901201285530
Update to Volkswagen engine oil specification attachments.
SM 21-2020
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
VOS-20-11
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TRMNEDMV_VW
In conjunction with the Nebraska DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 600 Volkswagen owners in the State of Nebraska on March 23, 2020.
TT 57 10 11
Additional Guided Functions programming assistance. Updated to include additional model year applicability.
Circular 24EN
Engine and/or transmission control software designed and certified for a similar model/model year may have been installed in vehicles affected by this action. It is currently unknown if this issue has an impact on vehicle tailpipe emissions.
Dealer 24EN
Engine and/or transmission control software designed and certified for a similar model/model year may have been installed in vehicles affected by this action. It is currently unknown if this issue has an impact on vehicle tailpipe emissions.
TKservicesVW
Operational Update - Takata Return Parts Pickup
TT 20 09 01
Update to existing tip for fuel quality checking.
Dealercomm200310
Volkswagen After Sales Weekly Communication - March 10, 2020
TAKATAINCPROGRAM
Takata Incentive Program - Safety Recalls 69Q8 and 69Q9
V171901_2012855
Update to Volkswagen engine oil specification attachments.
TT 01 20 01
ERP fault information.
TRMOGDMV_VW
In conjunction with the Ohio DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 9,000 Volkswagen owners in the State of Ohio on February 10, 2020.
TRMGADMV_VW
In conjunction with the Georgia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 7,900 Volkswagen owners in the State of Georgia on January 24, 2020.
TT 57 18 04
Remote start diagnostic information. Additional model year applicability.
VOS-20-05
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TRMSCDPS_VW
In conjunction with the South Carolina Department of Public Safety, Volkswagen sent Takata airbag recall reminder notices to approximately 2,800 Volkswagen owners in the state of South Carolina on January 20, 2020.
V171901201285528
Update to Volkswagen engine oil specification attachments.
TRMCACBAR_VW
In conjunction with the California Bureau of Automotive Repair, Volkswagen sent Takata airbag recall reminder notices to approximately 21,100 Volkswagen owners in the state of California on January 14, 2020.
V1917012022548_8
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
V1917012022548_7
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
V011812_2014603
Update model applicability to MY 2020.
VOS-19-34
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
Circular 24EF
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles.
Dealer 24EF
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles.
TT 26-19-04
Diganostic direction to locate exhaust leak
1215PsstSrvXprs
Added: Torque Spec table
V871806_2019947
Include new special tool adapter and 2018 model year Jetta only
V871810_2043704
Update to mode; and model year applicability.
V871811_2043893
Update to mode; and model year applicability.
SM 102-2019
The part number listed in the document is to be returned if it meets the criteria provided.
XPOTAKATACOMVW
XPO Phone Outage - Takata Airbag/Inflator Returns
TRMFLDMV_VW
In conjunction with the Florida Dept. of Highway Safety and Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 20,200 Volkswagen owners in the state of Florida on October 14, 2019.
VOS-19-27
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TRMMNDMV_VW
In conjunction with the Minnesota DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 3,400 Volkswagen owners in the State of Minnesota on September 16, 2019.
SM G-2019
The part number listed in the document are to be returned if they meet the criteria provided.
V001901_2040590
Include additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
VOS-19-24
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TT 001202
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Quick Reference Update Guide.
VWP-17-08
This document informs dealers of an "Extended Emissions Warranty" Limited Warranty Extension for certain 2.0L TDI GEN 2 vehicles. Added clarification on totaled vehicles and loaners.
TRMNCDMV_VW
In conjunction with the North Carolina DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 7,400 Volkswagen owners in the State of North Carolina on August 19, 2019.
30DayInvCklst
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
VOS-19-22
This document outlines updates to the software used to perform vehicle diagnostics
TRMVADMV_VW
In conjunction with the Virginia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 6,235 Volkswagen owners in the State of Virginia on August 12, 2019.
TRMCACWD_VW
In conjunction with the City of Compton, Volkswagen will be sending Takata airbag recall reminder notices to approximately 68 Volkswagen owners in the State of California on August 5, 2019.
SM 04-2019
The part number listed in the document is to be returned if it meets the criteria provided.
TRMHR69Q9_VW
Volkswagen will be sending Takata airbag recall reminder notices daily over a span of five business days to approximately 1,712 High Risk Volkswagen owners.
TT 00 19 01
Vehicle Fuse location assistance.
VOS-19-20
Document detailing changes and fixes to ODIS Service Diagnostic software.
V911701_2035473
Infotainment worksheet.
TRMKYDMV_VW
In conjunction with the Commonwealth of Kentucky Transportation Cabinet, Volkswagen will be sending Takata airbag recall reminder notices to approximately 2,592 Volkswagen owners in the state of Kentucky on July 15, 2019.
VWP-15-06
This Document informs dealers on the Revised VWP-15-06 to exclude the fuel sample requirements.
TRMWIDMV_VW
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to approximately 3,991 Volkswagen owners in Wisconsin on July 8, 2019.
V231704_2041057
Updated to include an additional warranty claiming statement.
TRMALDMV_VW
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to approximately 3,200 Volkswagen owners in Alabama on June 17, 2019.
TT571802
Remote Key Battery Replacement.
171901_2012855
Remote Key Battery Replacement
V001808-2053065
Additional Safety Inquiry and Reporting instruction.
V001809-2053065
Additional Safety Inquiry and Reporting instruction.
V171805-2012855
Engine oils which meet Volkswagen oil quality standards.
V171806-2017813
Update to TB to include model year 2018 & 2019 applicability.
V231704204105710
High Pressure Fuel Pump diagnosis.
V871812-2005566
Update vehicle metadata.
2-0L Gen 2 AEM
Email 2.0L Gen 2 AEM Correction
Email Important
Email Important TDI Announcement Duplicate Photos in IN-FORM
TT 37 18 02
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
TT 37-18-02ss1
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
VOS-19-11
This document outlines fixes within the ODIS vehicle diagnostic software for various test plans.
TRMNYDMV_VW
In conjunction with the New York Department of Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 11,500 Volkswagen owners in the state of New York on May 23, 2019.
V871805_2044165
Updated to include additional labor operations due to labor time updates in Elsa.
DCcampreminder
Campaign Reminder Communication. Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
Adhesive Circ
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
VTakataDMVMSmail
Takata Reminder Mailing - Mississippi DMV /Safety Recalls 69Q8, 69Q9, 69Y5
V261902_2028415
Update to labor operation numbers per Saga updates. Also applies to the 2006-2007 Beetle Convertible.
TT 01 19 04
UDS Basic settings directions
TT571901
SVM clarification based on kessy equipment
TT 15 19 01
Valve spring diagnosis.
TT 94 19 02
Adaptive front lighting descriptive
SM 33-2019
The part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Alternative method for radio code retrieval.
V271902-2033978
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
VWP1811 20190312
The fault code in this document was revised on page 2. One extra zero was provided.
V171901-2012855
Engine Oils Which Meet Volkswagen Oil Quality Standards
V401901-2028353
Front suspension noise repair.
Gasoline Engine
Gasoline Engine Misfire Diagnosis document
TT 90 19 01
Instructions to address oil sensor warning.
V271901-2011894
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
V941901-2011521
Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
TT 90 11 01
Instrument cluster production mode solution, updated to include additional model and model year applicability.
TT 26 16 01
AdBlue® mixture specification update when using refractometer
TT 57 11 08
Remote lock function. Update to model year applicability.
2-0L TDI Settlem
2.0L TDI Settlement Deadline 12/30/2018 - Important Reminders
TT 91 18 18
Horn and ancillary steering wheel controls diagnosis.
TT 15 18 01
Balance shaft direction for debris issues.
AEM-2 Passat Veh
AEM-Correction Approved for Generation 2 Passat Vehicles
customer letter
23Z3 pre-notification_customer
2-0L GEN 2 AEM C
E-mail_Pre-notification 2.0L Gen 2 AEM correction - Includes customer letters
VWP-18-11 201810
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
TT 19 18 01
Alternate diagnostic process for overheating.
TT 10 18 01
Diagnostic protocol for engine noise with cam timing faults
TT 24 09 02
Vacuum line inspection for specific DTCS.
TT 80 13 01_ss3
Updated to include an additional model for blower motor diagnosis.
TT 00 18 02
DTC Status Bit Definitions.
TT 10 12 01
Engine replacement tip
TT 21 18 01
Incorrect removal of Turbocharger oil feed line may cause engine damage
TT 96 12 03
Loss of 15 power defeat process.
2 2-0 Liter Cust
Temporary Pause of Generation 2 2.0 Liter Customer Modifications
VW Diagnostic Co
VW Diagnostic Content V2.36.5 Released
Final Months of
Email_Important TDI Announcement - Final Months of 2.0L Claims Program_VW
New ODIS Service
New ODIS Service Application
V871809-2005566
To include an additional model year applicability.
Recall 69M9 Taka
Takata Final Remedy Rollout - Repair Planning and Parts Supply - Phase-out for Safety Recall 69M9
SM 02-2018
All part numbers listed are to be returned and only the superseded part numbers are to be installed going forward
V011812-2014603
Update content and include additional models and model year applicability.
TT 57 18 02
Remote Ket battery diagnostics. Updated to change incorrect repair manual group number (from TT581801 to TT571802)
Warranty Claims
Takata Parts Allocation & Warranty Claims Submissions
Emissions Servic
The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on. Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.
TT 58 18 01
Key Battery Diagnostic Process
Dealer Communica
Takata_Updated Part Return_VW Dealer USA 07_2018
26K4
The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on. Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.
TT 24 13 03
Updated existing tip to include latest model years for explanation of P130A
A971861 2013504-
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
561065760A
Installation of original remote start feature accessory
V871714 2043704
Updated to include additional models and model year applicability.
TT001703
Tip for Scan tool concerns that may occur duing a test plan
TT 001702
Tip demonstrating label information for clarity
VSS-17-11
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation II 2.0L emissions modification is being performed ?Campaign 23U4?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.
V001713 2033846
Update brochure part number, literature ordering websie address and include an additional model year applicability
V241709 2045138
Update information regarding Top Tier brochure part number andVW literature ordering address
TT 011701
Updated to address additional model years. Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
TT 261402
Update procedure to reset oxygen sensor adaptations, as a result of erratic test plan function.
Bulletin-69M8 an
This communication informs the dealers of details on the Takata parts allocation/ordering.
V571703 2041749
Updated production solution and additional repair instruction.
TT 370903
Update model year applicability and existing tip for transmission basic settings direction.
TT 371003
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
TT 271002
Updated to include model year 2014 thru 2018 applicability.
V131703 2044350
Iinclude additional model year applicability and tool information.
TT 911505
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
SM 12-2017 VWMEX
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
23U4 - Circular
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Revision Summary Updated loaner/rental instructions.
VSS 17-08
VSS 17-08 - TDI Monitoring Program - Campaigns 23Q3/23U4/23U3 2.0L Emissions Modification - Gen I, Gen II and Gen III.
Email TDI Update
e-mail TDI ODIS AEM Update.
SM 59-2017
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
TT 011503
Update to expand fuel testing for lean DTCS.
TT 200901
Update to existing tip for fuel quality checking.
V201702 2034072
Updated to include an additional diagnostic trouble code (P04F0)
Takata Enrollmen
Takata Enrollment Form
69M8 and 69M9 Ow
This communication gives more information on the REPAIR & OWNER MOBILITY UPDATE
TT 011507
Alternative repair direction to address DTC P1386 on the 2.5l engine. Update to include Beetle and Beetle convertible applicability.
69M8 and 69M9 Ca
This communication informs the dealers of details on the Takata parts allocation/ordering.
MY 2012 Maintena
Sparkplugs: Replace (2.5L only): Added reference to footnote number 7. Changed footnote number 7 to state: "Every 4 years regardless of mileage: Replace spark plugs (2.5L only)"
V171701 2012855
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
TT 011706
Informtion to translate O2 sensor values being displayed by the scan tool.
SM 44-2017 EN
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
TT 741502
Update incorrect model year applicability in model table.
TT741502
Update incorrect model year applicability in model table. Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature
23U4
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.
23U4-Circular re
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.
24CX
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet.
24CX Circular re
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet.
VHW-17-11
VAS 6154 Replacement Part Setup Guide
ODIS
Dealer Communication - ODIS Service Takata Airbag Recall Hotfix "Resolved".
ODIS06162017
Dealer Communication - ODIS Service Takata Airbag Recall Hotfix "Resolved".
TT 011705
Coding information for replacement ECM to address specific fault setting after the install.
TDI Dealer FAQs
This document informs dealers of TDI FAQs, a TDI checklist, and TDI common errors.
Circular 24CX
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet.
VW Parts Accesso
Adhesive application for installation on all areo parts solds as an accessory
23U4 - Dealer le
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.
24CX - Dealer Le
The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet.
VSS 17-04
Notification of the 2.0l Gen 2, TDI remediation fix monitoring via the VTA system, in alignment with campaigns 23U4.
VSS1704
Notification of the 2.0l Gen 2, TDI remediation fix monitoring via the VTA system, in alignment with campaigns 23U4.
TT 011401
Update to existing article that addressed additional diagnostics for lean running concerns.
TT 011504
Seach tips to assist in finding DTC information
TT 011505
Tip to perform GFF feedback for test plan issues.
Recall 69M8-69M9
Campaign Parts Bulletin - 69M8 and 69M9 - Takata Part ordering process - On May 5th, a Campaign Parts Bulletin about the updated Takata part ordering process was sent to all dealers. We?ve closely monitored the impact of that communication and would like to address several emerging trends.
Bulletin 69M8 an
Campaign Parts Bulletin - 69M8 and 69M9 - Today, May 5th is the final standard weekly allocation of Takata airbag inflators. After this date, Takata allocations will be based on the previous week?s paid claim volume. It is CRITICAL that claims are submitted in a timely fashion in order to receive an appropriate volume of additional parts to support demand.
Campaign Tip - 6
Campaign Tip - 69M8 and 69M9 - Takata part label Information
TT011703 2047670
Steps to address false misfire indication
SM D-2017
This special notice is to inform dealers to return all steering wheel airbags part number 561-880-201-G -81U
V001706_2033708
Update TB to include model year 2016 & 2017 applicability
V271701_2033978
Update existing technical bulletin to include model year 2017 applicability.
69M8 and 69M9 pa
This communication informs the dealers of details on the Takata parts allocation.
Takata - Parts a
Takata - Parts allocation update - dealer communication
Quick Reference
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
V871701 2044165
To add associated labor operation numbers to warranty table and include model year 2017 applicability.
VWR-17-01
This document reminds dealers that Takata SDI Frontal Airbag Inflators replaced with the 69M9 Safety Recall will not be requested for return through the Warranty Parts Portal but will be requested for return through the Takata XPO Return Program.
V571701 2042955
Update Technical bulletin to include model year 2016 and 2017 models.
1-2017 Update
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
TDI IN-FORM Rewa
TDI IN-FORM Rewards Announcement
TT451101ss3_2030
Update tech tip to include model year 2017 applicability.
SM 01-2017 VWGoA
This special notice is to inform dealers to return all 561864235/236 and order the "A" index going forward.
V871627 2044165
Updated to require additional print outs during warranty claiming.
TT571601 2044305
Diagnostic reference chart to assist the technician in diagnosis of remote starter concerns, updated to reflect the module being addressed.
V011625 2028609
Update service number and labor operation number.
V261605 2041110
Include additional diagnostic Trouble Code (DTC) applicability.
Passat TDI witho
Passat TDI without Kessy quick tip V1.5
V691601 2010479
Update model year applicability to include 2017.
TT 00-16-02
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V011616 2028609
To update warranty table service number and labor operation number.
V261604 2041110
Update model year 2015 and 2016 Touareg and include VIN ranges.
FTC Dealer Notic
This notice gives an update on the settlement for the emissions issues with regards to 2.0L TDI vehicles.
V001607 2034407
Update to include model year 2017 applicability.
V401602 2040561
Updated to include model year 2017 applicability
V851603 2041609
Update model year applicability.
V341602 2034406
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
V871622 2019947
Update to model year applicability.
VWP-16-07
This bulletin informs dealers of a warranty extension on the AdBlue heater.
V001605 2033846
Updated to include additional model year applicability.
V011615 2014815
Update to include additional model year applicability.
V191602 2022549
Update model year applicability.
V371602 2033975
Updated to include an additional model year applicability.
V871620 2005566
Update model and model year applicability.
TT 97-12-02
Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT001601
Contacting the parts helpline
V231605_2041057
Updated to remove redundant Touareg fuel seneor part number (sensor now comes with fuel line).
V871618 2043704
Updated to include additional model year and required documentation instruction.
V871618_2043704
Updated to include additional model year and required documentation instruction.
V871617 2044165
Updated vendor code and parts table.
V871617_2044165
Updated vendor code and parts table.
V201601_2044124
CREATE AND INSTALL A SIMILAR DESIGN FUEL TANK VENT TO INHIBIT PROBABITY OF RESTRICTIONS ESPECIALLY DURING FREEZING WEATHER.
V871616_2044165
TO UPDATE CAUSAL PART NUMBERS IN WARRANTY TABLE AND UPDATE MODEL YEAR APPLICABILITY.
TT871201_2029561
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD. NO TEST PLAN INFORMATION TO ADDRESS THIS.
V941601_2011521
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL 2017 MODELS
TT 901204_203072
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER.
TT 911117_203118
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS. NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
V011613_2033805
ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED.
TT 571004
UPDATE TO MODEL YEAR APPLICABILITY.
SM 66-2016
THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL CLOCKS BUILT PRIOR TO SOFTWARE LEVEL 009 AND HARDWARE LEVEL 006
SM 66-2016-REVIS
THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL CLOCKS BUILT PRIOR TO SOFTWARE LEVEL 006 AND HARDWARE LEVEL 009
TDI EMISSIONS SE
THIS COMMUNICATION INFORMS OF THE TDI EMISSIONS SETTLEMENT AGREEMENT WITH REGARDS TO 2.0L TDI VEHICLES.
V011610_2044303
IMPROVED ECM SOFTWARE TO AVOID UNNECESSARY CATALYST REPLACEMENT.
DEALER LETTER -
THIS DEALER LETTER GIVES AN UPDATE ON THE CURRENT EMISSIONS ISSUES WITH REGARDS TO 2.0L TDI VEHICLES.
V211601_2036110
TO UPDATE TURBOCHARGER OIL SUPPLY LINE TO TURBOCHARGER PAST NUMBER. Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized
VST-16-01
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
07.2.16
THIS PARTS CIRCULAR IS TO INFORM DEALERS TO REQUEST REPLACEMENT PACKAGING THAT IS COMPLIANT.
561-422-055-D
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT 13-16-01
REMINDER TO FOLLOW THE CORRECT REPAIR PROCEDURE OF PILOT BEARING REPLACEMENT, WHEN REMOVING AND RE-INSTALLING THE DSG TRANSMISSION
Ref. - Reflash U
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
TT 57-16-01
DIAGNOSTIC REFERENCE CHART TO ASSIST THE TECHNICIAN IN DIAGNOSIS OF REMOTE STARTER CONCERNS.
V011606_2014603
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL MODELS FOR 2015, 2016, 2017 MODEL YEAR APPLICABILITY.
VIN-4-A-PIN APRI
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
TT 74-15-01
THE UPDATE TO THIS TECH TIP WAS TO INCLUDE THE 2016 MODEL YEAR APPLICABILITY.
QUICK TIP ECM CO
QUICK TIP ECM CONNECTOR PIN CONFIGURATION FOR REMOTE START V1.2
QUICK TIP PASSAT
QUICK TIP PASSAT TDI WITHOUT KESSY V1.3
VWS-15-01
THIS COMMUNICATION INFORMS DEALERS OF THE WARRANTY CLAIM CODING FOR 30-DAY INVENTORY MAINTENANCES ON 2.0L AND 3.0L TDI VEHICLES.
SM 01-2016 VWGOA
THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL PART NUMBERS SHOWN IN THE PDF DUE TO PART SUPERSESSION
V501604 2014370
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
On-car Analysis
On-car analysis list of customer complaint: Mil?on no electric drive mode, untouched vehicles
TT 26-16-01
Tech Tips for TDI-Recommended AdBlue Concentration
V851601 2041609
Technical Bulletin concerning the Fresh Air Blower being Inoperative. It discusses possible issues and how to service these issues. It also refers to where to find warranty information for service coverage
261401
MIL ON, DTC P204F Stored, Ad Blue Warning Light XXX Miles to No Restart Displayed
TT 97-14-02ss1
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
STP4-STP6 UPDATE
Informing of a update of codes for the Inventory Vehicle Open Campaign/Action Report
OCA7
On-car analysis list.
VIN-4-A-PIN0224
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
Edition174
Elsa Newsletter
TB271601
Generator replacement.
TT 20-16-01
Document informs how to check the fuel filler neck for blockage, and how to clean the part.
TT201601
Fuel tank hard to fill in temperatures below freezing.
V271601 2033978
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.
Edition173
Fuel Additive to Help Prevent Sporadic Misfire Faults
TB191601
Electric coolant fans continue to run after ignition is switched off.
TB231601
MIL on, No start, Running rough with DTCs P0087,P0088 or P0191 stored in ECM Fault memory.
TB341601
Manual transmission noise diagnosing.
V231601 2041057
A guide on what to do after checking fuel rail ssytem pressure for issues, and the fuel rail pressure sensor itself for issues. When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump
V341601 2034406
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels
OCA6
On-car analysis list please contact VW Helpline before attempting repair
Update 02122016
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
UpdateGuide
Quick reference update guide.
VIN-4-A-PIN0212
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
Edition172
Elsa Newsletter
OCA2
On-car analysis list.
TB501603
Corrosion on wheel arch.
V501603 2038981
Document discusses issues with The wheel liner touches the arch area of the fender and rubs off the paint in the contact area. The corrosion is caused by dirt accumulations and movements of the wheel liner. It discusses how to service the corrosion issue, and how to document it
VIN-4-A-PIN02-08
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
TB001602
Fuel additive to help prevent sporadic misfire faults.
TB011602
Gasoline quality.
V001602 2033846
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
V011602 2014815
Technical tips on what to do if improper gasoline has been added to the vehicle.
V191601 2022549
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
OCA1
On-car analysis list.
VIN-4-A-PIN 2-3
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
TB001601
Choosing service numbers-Transmission and Drivetrain.
TB371601
Automatic transmission fluid requirements.
TB401601
Strut or Shock Absorber Leak Assesment.
TB571602
Front door locks hard to release.
V001601 2034407
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the automatic transmission If the customer is experiencing drivetrain related issues and the concern is found to be within the drivetrain components
V371601 2033975
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
V401601 2043146
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak. Document contains examples of Strut or Shock Absorber Leak Assessments
V571602 2038202
Document discusses the customer concern of Customer may comment that the front door is hard to open with exterior handle. The front door lock operation is affected by various climate or temperature conditions and as a result may require increased effort to release. The document also discusses where to find warranty coverage information for possible concern and its documentation
TT 90-13-02ss3
How to Reset Inspection Service and Interval Service software
OCA5
On-car analysis list.
On-Car Analysis
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
Airbag
Airbag Issues.
Engine Oil Capac
VW Engine Oil Capacities.
OCA4
On-car analysis list.
Revised_Oil_Capa
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
Elsa Newsletter
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
V281601 2037386
Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory: When diagnosing MIL ON with glow plug pressure sensor DTC?s it important to perform diagnosis prior to replacing the glow plug.
OCA3
On-car analysis list.
V871621 2043893
Updated to include additional model year applicability.
VIN-4-A-PIN0113
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
Customer FAQ - T
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues.
Customer Program
This document includes what incentives are included in the Volkswagen TDI Customer Goodwill Package.
OCA
On-car analysis list please contact VW Helpline before attempting repair
VIN-4-A-PIN0106
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
571506
Door Arrester (Door Check Rod/Door Check Strap) Noisy or Defective
V571506 2041749
Technical Bulletin (Door Arrester (Door Check Rod/Door Check Strap) Noisy or Defective): The document informs of The condition being caused by water ingress into the door arrester that accumulates in the arrester boot and freezes during cold weather conditions. The ice built up around the door arrester slider spring prevents it from compressing during door opening and closing operation and the spring will eventually wear through the plastic slider and damage the check rod. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V231508 2041057
Technical Bulletin (Fuel Rail/System issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using this documents service section informs of the procedure
V921503 2037322
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity. This document discusses the diagnosis, and potential remedy of the issue.
V011528 2033805
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
SB-48326
VOLKSWAGEN: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SEE DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN VEHICLES, A WARRANTY EXTENSION HAS BEEN ISSUED FOR HIGH PRESSURE FUEL PUMP. MODEL 2009-12 TOUAREG, 2012 PASSAT. *PE
TT 01-15-07
Control Module Faulty
On-car analysis
On-car analysis list Customer Complaints: Customer states the oil light is on
CustomerCare
Customer Letter
VWoa Dealer Anno
This document informs of Volkswagen AG and Audi AG received notice from the US Environmental Protection Agency, US Department of Justice and the California Air Resources Board of an investigation related to emissions compliance matters.
on-car analysis
On-car analysis list of Customer Complaints: Customer states the oil light is on
V231506 2041057
Technical Bulletin (Fuel Rail/System Pressure, and Fuel Rail Pressure Sensor issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump. This document contains a deeper procedure, and part table numbers. Also this document contains the method to diagnose, and to service this issue
analysis list 08
On-car analysis list from August 25th, 2015
V211507 2036110
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): This document contains the method to diagnose, and to service this issue.
V401502 2033347
Technical Bulletin (CV Boot Replacement): The Recommended procedure for removing damaged CV boot.
VIN-4-A-PIN 7-31
On-car analysis list of Customer Complaints: Customer states the oil light is on
V201503 2031426
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
V241505 2038161
Technical Bulletin (Intake manifold runner position sensor issues): This document informs what repairs are needed to fix the issue. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
PRI B
VOLKSWAGEN: SOME VOLKSWAGEN VEHICLES WITH 2.0 TFSI ENGINES WILL HAVE THE INTAKE MANIFOLD AND FUEL INJECTORS WARRANTY EXTENDED. 7/23/15 *TA
V261507 2031583
Technical Bulletin (Exhaust Pressure Control Valve / Exhaust Gas Recirculation Flow issues): This document contains the fault codes needed to diagnose, and service the issue. The document contains the fault codes necessary to check warranty coverage for servicing the issue
V921502 2026253
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
V011518 2023591
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): A Volkswagen TDI clean diesel is not ready for I/M (Inspection Maintenance) testing due to readiness codes not being fully set. Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. This document contains how to read the OBD readiness codes to diagnosis the status of the car, and gives examples on what is necessary to have the car up to spec
V261505 2041110
Technical Bulletin (Selective Catalyst Reduction (SCR) heater electronics being ) contaminated with Ad Blue): This document informs what repairs are needed to fix the issue. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
TT 90-11-10
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster.
V871506 2019947
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
V871508 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Customer Letter
Warranty Extension for High-Pressure Fuel Pump Certain 2009-2012 Model Year Volkswagen Touareg TDI® Clean Diesel Engine Vehicles & Certain 2012 Model Year Volkswagen Passat TDI® Clean Diesel Engine Vehicles. This warranty extension covers the diagnosis and replacement of the high-pressure fuel pump only if the correct, uncontaminated fuel is present in your vehicle.
Elsa 6-29-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
TB401302
Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).
TB-23-15-02
VOLKSWAGEN: MALFUNCTION INDICATOR LAMP (MIL) IS ON AND ROUGH RUNNING, AND FAILS TO START ON SOME VEHICLES, NO ROOT CAUSE FOUND, CHECK FOR METALLIC PARTICLES IN HIGH PRESSURE FUEL PUMP. MODEL 2009-12 TOUAREG, PASSAT. *PE
V231502 2041057
Technical Bulletin (No Start, or Rough Running issues): When diagnosing the condition(No Start, or Rough Running) on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using the service section of this document.
Elsa 6-22-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
TT 19-12-01
Tech Tips (Radiator Identification Sensor): On TSI (2.0l CCTA, CBFA) equipped vehicles with fault code P2568 Direct Ozone Reduction Catalyst Temperature Sensor, this fault refers to - G611- as Radiator Identification Sensor. If the radiator requires replacement on any above listed vehicle, the -G611- will be packaged separately within the radiator packaging. The new sensor will need to be bonded to the radiator.
TT 19-13-02
Tech Tips (Coolant Leak or Repeat Coolant Leak from the Water Pump Area): The document informs to inspect for issues, and why issues may happen. It also notes how to fix the issue, and other issues that could happen while repairing the issue
TT 21-10-02
Tech Tips: The document discusses the conditions of when turbo can to be fixed or replaced
TT 21-15-01
Tech Tips (Air Coolant Pump Control Circuit/Open): The document discusses diagnosing for the fault code DTC P023A (Charge Air Coolant Pump Control Circuit/Open)
TB-21-15-05
VOLKSWAGEN: ON CERTAIN VEHICLES, THE PERFORMANCE IS LACKING IN ENGINE AND TURBINE FAN SHAFT OF TURBO CHARGER HAS SEIZED OR IS BROKEN AND ENGINE OIL CIRCUIT SHOULD BE FLUSHED BEFORE TURBOCHARGER IS REPLACED. MODEL 2012-14 PASSAT. *PE
V211505 2036110
Technical Bulletin: Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized. In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs.
TT 23-15-01
Tech Tips (Exhaust Gas Recirculation System Performance issues): After replacing the mass air flow sensor basic setting must be reset. This document informs of the procedure necessary to perform the reset
analysis list 06
On-car analysis list of Customer Complaint: Mil?on with fault code P046C, untouched vehicles
analysis list 05
On-car analysis list of Customer Complaints: Mil?on with fault code P046C, untouched vehicles
V601501 2019568
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function). This document contains Warranty information for coverage, and informs of methods to to service the issue
TT 64-14-02
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
V401501 2040561
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel. The document also gives information on servicing the issue
V241504 2038161
Technical Bulletin: This document has the fault codes to trouble shoot Intake Manifold Faults. It also contains the claim codes for warranty coverage
V201502 2031426
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements
Dealer Letter -
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles
TT 44-13-03
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments
TT 44-13-04
Tech Tips: This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center
WECF HPFP WEXT
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.
V941501 2011521
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document
TT 27-15-02
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. The wavelengths of some shop lighting interfere with the sensors during calibration.
V271503 2016076
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
V661502 2027119
Technical Bulletin: Diagnosing with Damage on External Chrome or Aluminum Surfaces
V271502 2033978
Technical Bulletin: The document refers to diagnosing charging systems for issues
TT 64-15-01
Tech Tips: Rattle when Closing Front Door
V921501 2037322
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
TT 27-11-02
Tech Tips for No Charging System Voltage issue
TT 27-13-01
Tech Tips: Generator Charging Concern Diagnosis Tip - One Way Clutch Pulley Testing
TT 91-13-01
Tech Tips: RNS-510 Radio?Unit Start-Up and Boot-Up Operation issues
V271501 2011894
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS Charger
TT 57-10-15
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
TT 91-11-03
Tech Tips (Rear View Camera Inoperative issues): The rear view camera operates in conjunction with the rear parking aid system. If there are no faults in the radio or rear view camera, be sure to check the parking aid system for faults. Buzzer or sensor faults must be corrected for proper rear view camera operation.
TT-91-11-03
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. *PE
V211503 2036110
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of engine performance issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
V871501 2037280
Technical Bulletin (Water /Snow in Blower Housing): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
V011503 2014815
Discusses the issues associated with using contaiminated gasoline. There are recommendations to use top tier gasoline retailers
V011502 2034046
Technical Bulletin: Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop. The document contains the Update programming procedure Software Version Management unit codes. It also contains information on where to find if the service is covered under warranty
23N5
THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. PASSAT 2012-2014 W/ 2.0L TDI CLEAN DIESEL ENGINE ECM SOFTWARE. VEHICLES ARE EXPERIENCING EXHAUST FAILURE AFTER INITIAL STARTUP, COLD TEMPERATURES COULD EFFECT THE EXHAUST TURBO CHARGER. *LJ UPDATE 6/10/15 *CW
TT 45-11-01
Tech Tips: Covers concerns with Both the Anti-lock Brake (ABS) and Airbag systems working together
TT 96-12-07
Tech Tips: Equipping vehicles With KESSY ? Key Adaptation Tip
Action23N5
ECM Software
Edition115
VW Elsa Newsletter
UpdateB
Quick Reference Update Guide
2036110
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
211406
PASSAT 2012-2014 INFORMATION SUPERSEDES TECHNICAL BULLETIN V211405 DATED JULY 21ST. ENGINE IS NOT PERFORMING PROPERLY, BROKEN FAN OF TURBOCHARGER. *LJ
271402
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
TT 45-06-122
Tech Tips (Active Wheel Speed Sensor Diagnosis): This document informs of a procedure to diagnose active wheel speed sensor complaints
TT4506122
Use the following procedure to diagnose active wheel speed sensor complaints
TB011423
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory
TT 00-14-03
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
TT001403
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
Edition112
VW Elsa Newsletter
TB001413
Fuel Additive to Help Prevent Sporadic Misfire Faults
V001413 2033846
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
V011423 2034012
Technical Bulletin (Manifold Absolute Pressure Range / Performance issues): This document informs that the monitoring strategy for the manifold absolute pressure sensor being too sensitive, causing P0106 to incorrectly set in the engine control module. The product solution for this issue was improved software.
TT 45-09-03
Tech Tips (Electro ? Steering - DTC 01309 008 ?No Communication with -J500-? is Stored in the ABS/ESP Module Only): This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance:
Edition111
VW Elsa Newsletter
TT 26-14-02
Tech Tips (Oxygen Sensor Reset Procedures): This document informs of the procedure to rest oxygen sensors -For 2009-2014 vehicles with engine codes CJAA or CBEA: -For 2012-2015 vehicles with engine codes CKRA, CVCA or CRUA:
TT261402
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Also a key cycle may be required for values to reset. This forces the ECM to re-learn the O2 sensor adaptation. Once MVB 41/4 and 136/4 read 0, re-connect the O2 sensors, road test and recheck for faults.
571404
Front Door Locks Hard to Release
V571404 2038202
Technical Bulletin (Front Door Locks Hard to Release): This document informs of Customers who comment that the front door is hard to open with exterior handle. For concerns of front door lock hard to release from the outside door handle, or the outside handle binds. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition110
VW Elsa Newsletter
TB-48-14-05
VOLKSWAGEN: ELECTROMECHANICAL STEERING GEAR HAS A NEW SOFTWARE UPDATE PROGRAM FOR POWER STEERING CONTROL MODULE TO HELP REDUCE THE NECESSARY RETENTION FORCE OF KEEPING VEHICLE STRAIGHT. *PE
2038703
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
641402
Rear Door Glass Inoperative
Edition109
VW Elsa Newsletter
V641402 2038703
Technical Bulletin (Rear Door Glass Inoperative): This document informs that the rear glass cannot be opened / closed, the rear glass may fall into the door, or the rear glass motor operates but the glass does not move. The spreader plug with expanding pin for securing the door glass to the window regulator can wander loose from the glass. If this occurs the door glass will no longer be secured to the window regulator. The production solution for this issue was and updated rear door glass and spreader plug with expanding pin in production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB191401
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
V191401 2022549
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.
Edition108
VW Elsa Newsletter
TT441304a
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center. Please reference VWIQ video: http://tech.vw-iq.com/video.php?id=324
TB001411
Removing Paint Contaminants from Exterior Paint
V001411 2033708
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint.
2038621
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Edition107
VW Elsa Newsletter
TB481405
Update Programming Electromechanical Steering Gear
V481405 2038621
Technical Bulletin (Update Programming Electromechanical Steering Gear): This document informs A new software map for the power steering control module was developed to reduce the retention force necessary to keep the vehicle driving straight ahead. Therefore a pulling sensation may be perceived in the steering wheel while driving on flat roads. Be aware that road crown can have a significant impact on the customer?s perception of a pulling sensation while driving.
TB151403
Camshaft Adjustment Valve 1 -N205- Diagnosis
TT 20-13-01
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
TT 23-10-02
Tech Tips (Common Rail TDI ? Fuel Filter Replacement and Prime/Bleed Procedure): This document informs when replacing fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be primed. The procedure should be available on most models through Guided Functions. If not shown, then access through Control Module OBD. Run ?Basic Settings block 35? three times in a row. This activates the electric fuel pumps and bleeds the fuel system. Once the system has been bled, it will be necessary to start the engine and idle for a minimum of 5 minutes before depressing the gas pedal.
V151403 2032173
Technical Bulletin (Camshaft Adjustment Valve 1 -N205- Diagnosis): Completing the GFF function test and performing basic settings on the camshaft adjustment valve are essential to diagnose proper operation and to avoid unnecessary replacements. The production solution to this issue was to optimized engine cleaning procedure in production.
911409
Update Programming RCD-510 Radio (Premium 8)
V911409 2031136
Technical Bulletin (Update Programming RCD-510 Radio (Premium 8)): This document informs Programming contained in software level(s) 0007, 0008, 0009, 0010, 0011, 0012, 0013, 0014, 0015, 0016 for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2012 (SVM 383F). Programming contained in software level 0006, 0007, 0008 for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2013 (SVM 37DC). The production soluton for this issue was software updates for the 2012 and 2013 model years. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TT 91-11-17
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. This document informs how to deactivate the safeguard mode.
TT011401a
Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle. Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal. Once replaced, recheck crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.
Edition105
VW Elsa Newsletter
Analysis0
Please contact VW Helpline before attempting repair
On car analysis-
On-car analysis list of customer complaints: Mil?on with fault code P046C, untouched vehicles
TT 45-09-04
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. The sensors expected settings, and which vehicles do not have this sensor for electromechanical power steering.
TT450904
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.
2033945
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
281404
MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory
871409
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
TB551403
Fuel door binding due to excess material inside of fuel door housing.
V281404 2037386
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it is important to perform a diagnosis prior to replacing the glow plug. This document contains the fault code interperatation after such a diagnosis. the production solution is that the codes were implementated into production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V551403 2033945
Technical Bulletin (Fuel Door Sticks or is Difficult to Open): This document informs of the fuel door binding due to excess material inside of fuel door housing. The production solution to this issue is a part change to eliminate excess material inside of fuel door housing. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V871409 2019947
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
961301
Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
2028353
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
571403
Front Door Locks Hard to Release
TB-57-14-03
VOLKSWAGEN: THE EXTERIOR HANDLE ON FRONT DOOR IS VERY HARD TO OPEN DUE TO VARIOUS CLIMATE OR TEMPERATURE CONDITIONS AFFECTING THE LOCK OPERATION AND MAY REQUIRE MORE OF AN EFFORT TO RELEASE. MODEL 2011-2015 JETTA (A6), GOLF/GTI (A7), BEETLE, BEETLE CONVERTIBLE, PASSAT NMS. *PE
TB401406
Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).
TT 57-10-11
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
TT 87-14-01
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (such as Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil. This document also informs When installing the new AC compressor immediately transfer the AC compressor caps to the original compressor. There is also a photo to show the necessary part placement.
TT871401
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
V401406 2028353
Technical Bulletin (Front Suspension Creaking Noise): This document informs of a Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). This is due to the Coil Spring not being formed correctly and rubs against the perch of the strut. The production solution for this issue was Improved parts installed in production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V571403 2038202
Technical Bulletin (Front Door Locks Hard to Release): The front door lock operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Due to this the customer Customer may comment that the front door is hard to open with the exterior handle. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Analysis
On-car analysis list
261403
MIL ON, Secondary Air DTCs P2431, P2432, P2433 Stored in ECM Fault Memory
571402
Customer may comment that the front door is hard to open with exterior handle.
AnalysisN
Please contact VW Helpline before attempting repair
TT-57-14-01
VOLKSWAGEN: DUE TO MOISTURE THE FRONT DOOR LATCHES MAY FREEZE, PREVENTING DOOR LATCH FROM OPERATING. *JS UPDATED 12/2/14. *PE
V261403 2028415
Technical Bulletin (Secondary Air Injection System Air Flow/Pressure): This document informs the Secondary Air Pressure Sensor may be contaminated by foreign particles during secondary air injection. The production solution for this issue was a new sensor placed in production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V571402 2038202
Technical Bulletin (Front Door Locks Hard to Release): This document informs the customer may comment that the front door is hard to open with exterior handle. This is due to the front door lock operation being affected by various climate or temperature conditions, and as a result may require increased effort to release. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TT971402
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
AnaylsisM
Please contact VW Helpline before attempting repair
571401
Front Door Latches Hard to Release
AnalysisL
Please contact VW Helpline before attempting repair
V571401 2038202
Technical Bulletin (Front Door Latches Hard to Release): This document informs the front door latch operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Therefore Customers may comment that the front door is hard to open with exterior handle. This document is for informing only and informs how to service this issue.
TB171404
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
V171404 2012855
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
TT 20-09-06
Tech Tips (TDI Engine - N75 Solenoid Valve Diagnosis): This document informs with graphical aid the testing of the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
TT200906
Use the diagram below to test the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
TT211001
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
TB171403
Oil Consumption Measurement
Edition99
Elsa newsletter
301403
DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
V301403 2028714
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): This document informs of debris in the clutch assembly causing too much drag torque from the multiple clutch. The production solution for this issue was an updated clutch. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
87 14 07 2037280
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
871407
Water /Snow in Blower Housing
V871407 2037280
Technical Bulletin (Water /Snow in Blower Housing): Water /Snow may enter the fresh air port of the blower housing contaminating the blower. The blower motor bearings may fail and create a high pitched noise. Excess water/snow enters the water box through the drain port located in the wheel housing. Revised parts. The product solution for this issue was -New passenger side wheel liner in production CW20/2014. -New blower air intake cover and water deflector in production CW28/2014. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition97
ODIS Service Update
561 065 760 A as
Assembly Instructions: Installation of original remote start feature accessory, Volkswagen Passat.
Edition98
Elsa newsletter
2026944
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB011415
Update Programming, Harsh Gear Engagement from Park to Drive or Reverse
V011415 2026944
Technical Bulletin (Update Programming issue due to Harsh Gear Engagement from Park to Drive or Reverse): The updated programming for the TCM modifies clutch operation to decrease pressure to the C1, which may cause harsh transmission engagement. The production solution for this issue was a Transmission Control Module (TCM) software update. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
301402
Slave Cylinder - Clutch Pedal Operation Diagnosis
EDITION 96
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Edition96
VW Elsa Newsletter
V301402 2031366
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.
211405
Check Engine Light ON, Reduced Performance or Noise from Turbocharger. DTC P0299 may be stored in ECM.
TB-21-14-05
VOLKSWAGEN: THERE IS NOISE FROM TURBOCHARGER OR REDUCED PERFORMANCE DUE TO BROKEN OR SEIZED SHAFT OF TURBINE FAN OF TURBO CHARGER AND ENGINE LACKS PERFORMANCE. MODEL 2012-2014 PASSAT. *PE
V211405 2036110
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TT 44-14-02
Tech Tips (ABS/TPMS light is on due to wheel speed sensor fault as a result of the Front Wheel Bearing / Wheel Speed Sensor swapping issue): This document informs of the Damage caused from swapping the speed sensors left to right (or vice versa) during diagnosis.
TT 70-14-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT441402
This can be the due to the Encoder Ring being ground down on the wheel bearing hub unit, resulting in a damaged part.
TT701401
The removal and installation of the headliner on the Passat can be time consuming and difficult in some areas. Properly installing the headliner, seals and pillar trims will alleviate many issues that would normally be attributed to a headliner cut to short.
VWP-14-04
Warranty Information (Turbocharger Limited Warranty Extension): Volkswagen has extended the Emissions Control Systems Warranty for the turbocharger under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle?s original in-service date, for certain 2012 ? 2013 Model Year Volkswagen Passat TDI Clean Diesel Engine vehicles. Volkswagen has determined that, under specific conditions, the turbocharger could malfunction and may cause the Malfunction Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component. Additionally, you may hear noise coming from the turbocharger.
VWP1405
Turbocharger Limited Warranty Extension
Edition94
VW Elsa Newsletter
281403
MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory
TT 20-13-02
Tech Tips (Fuel line connections): Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return.
TT 23-14-01
Tech Tips (2009-2014 All TDI (2.0L, 3.0L) Common Rail models Passat, Golf, Jetta, Jetta SportWagen, Touareg Adapting Injector Quantity adjustment correction values (IMA/IVA)): This document informs When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the procedure provided in the document
V281403 2037386
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it important to perform diagnosis prior to replacing the glow plug. This document informs on the procedure to service this issue. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
VWP1403
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI® Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers
2035758
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB011413
MIL ON DTC P0327 Knock Sensor Fault stored in ECM
V011413 2035758
Technical Bulletin (Knock Sensor Fault): This document informs of imperfections in the engine wiring harness. The product solution for this issue was Improvements made to engine harness. It also contains graphics for the updated harness routing, the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TT 32-14-01
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
TT321401
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
TB001406
PDI - Vehicle Inspection, Protection Removal and Detailing
V001406 2015780
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service a vehicle shouold received when it has successfully reached a dealership. ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
EDITION 92
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Edition92
VW Elsa Newsletter
TB401403
Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).
V401403 2028353
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). The Coil Spring is not formed correctly and rubs against the perch of the strut. The production solution for this issue was Improved parts installed in production since CW 18/14. This document informs on how to diagnoise the issue as well.
TT 00-14-02
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize this documents procedure
TT001402
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following
TT231401
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA).
Edition89
VW Elsa Newsletter
TT 50-14-01
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
TT 90-13-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT501401
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
TT901302a
Resetting Inspection Service and Interval Service
941403
Exterior Lights, Moisture Accumulation
V941403 2011521
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
Edition88
VW Elsa Newsletter
921402
Washer Level Sensor
V921402 2037322
Technical Bulletin (Washer Level Sensor): The issue is caused by the outside influence of non-approved formulated washer fluids. Non-approved washer fluids leave a clear film coating on the sensor probes, insulating the probes so they cannot read the fluid level. This This document informs Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. Non-approved fluids can cause residues to form on the sensor which causes the washer fluid lamp to remain on when reservoir is full. The document also contains a photo of the sensor and an example of an approved cleanser
SVM3339
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations.
TT 24-13-03
Tech Tips (Engine Control Module Fault P130A ?Hide Cylinder?): This document informs that DTC P130A ?Hide Cylinder? indicates that excessive misfiring has occurred. As a result, the ECM has turned off a fuel injector to prevent catalyst damage. To address this fault, diagnose and repair all misfire concerns that are present. Repairing the other faults will resolve the P130A.
TB401402
Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).
V401402 2028353
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). The product solution for this issue was that Improved parts were installed in production since CW 51/13, VIN: A3_EC0600001. This document provides the procedure to diagnose the issue
UpdateA
Quick Reference Update Guide
TT 92-14-02
Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause. The document also informs on the procedure to Validate the washer reservoir is full with the proper washer solvent
TT 97-14-01
Washer Level Sensor issues: The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. This documet explains thelocation of the procedure to Validate that the washer reservoir is full with the proper washer solvent
TT921402
Washer Level Sensor
TT971401
Washer Level Sensor
TB001303
Removing Paint Contaminants from Exterior Paint
Reference - Refl
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
Edition83
VW Elsa Newsletter
261402
TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF
V261402 2018962
Technical Bulletin (TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF): With the implementation of the new ?Clean Diesel Technology?, changes to the EGR system were implemented as compared to previous Diesel engines. After switching ignition OFF, the EGR system must go through an adaption of the valves to maintain calibration. These noises are considered normal and no repairs are necessary.
871402
HVAC, Unpleasant Odor
TT 91-11-09
Tech Tips (All Navigation Radios-All Models): When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. This document provides Examples of day and night modes:
TT911109
All Navigation Radios-All Models
V871402 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
561071370
Door Edge Guard
Edition81
VW Elsa Newsletter
TT571104
Remote Start Operation
TT 92-12-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB001404
Squeaks, Rattles, Noise, Repair Materials
V001404 2010380
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
V281402 2032116
Technical Bulletin (Incorrect Glow Plug Faults): During the initial glow phase, after switching the ignition ?ON?, the ECM performs a check of the glow plugs through the glow plug control module, to ensure the correct glow plugs are installed. This check takes 2 seconds to complete. If the engine is cranked during this check, lowering the system voltage, the ECM may receive an incorrect reading and set incorrect glow plug faults. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition80
Quick Spec Guides Now published on ServiceNet
TT 91-14-02
Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models. A new MDI cable (?MDI Adapter Cable ? Lightning Charger?) is now available through the VW Accessories eCatalog that is made for use with iPhone 5 variants as well as the previously mentioned iPad/iPod models. This cable should provide full functionality on any vehicle equipped with a UMI (Unified Multimedia Interface). On MY 13 and older vehicles equipped with an MDI, the software level of the MDI must be at or above SW 240 (see Technical Bulletin 2024337) in order to be fully functional.
TT911402
MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)
TB461403
Brake Disc Pulsation or Vibration (U.S. Only)
V461403 2015173
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes A detailed brake disc inspection is needed to determine if the brake disc should be machined or replaced.
Warranty
Volkswagen Warranty Policies and Procedures ? April 2014
V011409 2035758
Technical Bulletin (Knock Sensor Fault): This document informs of these sensor issues due to imperfections in the engine wiring harness. The product solution to these issues was Improvements made to engine harness. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V211402 2036110
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
871401
HVAC, Unpleasant Odor
V871401 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
691402
Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module
TB-69-14-02
VOLKSWAGEN: AIRBAG WARNING LIGHT WAS ILLUMINATED INDICATING A FRONT SIDE AIRBAG PRESSURE SENSOR INTERRUPTION/SHORT TO B+. THE DTCS B101715 AND B103615. *JS
TB011408
Gasoline Quality
V011408 2014815
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
V601401 2019568
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The panoramic sunroof, regular sunroof or sunshade cannot be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V691402 2029767
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster): Airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp. This document informs on how to diagnose that this issue is taking place
TB191301
Electric Coolant Fans Continue to Run after Ignition is OFF
TB151402
Proper Removal of Engine Cover to Avoid Breakage
V151402 2032150
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage. This document informs on the procedure to remove the engine cover.
231403
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
V231403 2036656
Technical Bulletin (No Start, or Rough Running due to Fuel Rail issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using the service section of this document. If such an inspection is necessary, the following guidelines must be observed when removing the N290 Fuel Metering Valve.
TB011407
Software Version Management
V011407 2014603
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management (SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
TT 40-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT 57-11-04
Tech Tips (Remote Start Operation): This document discusses how to remote start a Passat
211401
Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized
TB011406
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory
V011406 2034012
Technical Bulletin (Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory): Monitoring strategy for the manifold absolute pressure sensor is too sensitive, causing P0106 to incorrectly set in the engine control module. The product solution for this issue was improved software.
V211401 2036110
Technical Bulletin (Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized): In the case of a damaged turbocharger it is important to follow the steps contained in this document to avoid repeat repairs. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
941402
Exterior Lights, Moisture Accumulation
231402
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
TT 94-11-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT941101
fog Lamp Operation
V231402 2036656
Technical Bulletin (No Start, or Rough Running issues): When diagnosing a MIL ON, no-start or rough running concern on a common rail diesel vehicle, and no root cause is found after following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump. If such an inspection is necessary, the guidelines in this document must be observed when removing the N290 Fuel Metering Valve
V941402 2011521
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
TB401401
CV boot damage identified.
V401401 2033347
Technical Bulletin (CV Boot Replacement): Recommended procedure for removing damaged CV boot. This document informs of the expected condition of a CV boot upon removal
Edition75
VW Elsa Newsletter
211402
Check Engine Light ON, Reduced Performance or Noise from Turbocharger. DTC P0299 may be stored in ECM.
TB001402
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update
Quick Reference Update Guide
2032959
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
691401
Airbag Warning Lamp ? Front Side Airbag Pressure Sensor Interruption/ Short to B+
TT 26-12-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT 57-14-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT 80-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT571401a
For concerns of a door latch (or latches) not locking/unlocking or the outside door handle is inoperative at low ambient temperatures, perform normal diagnostic procedures to determine if the latch is affected by cold weather. If it has been determined that the latch is affected by water entry that freezes and causes the latch to fail or intermittently malfunction, replace the latch. If a latch cap (Figure 1) is installed on the old latch, install the cap on the replacement latch. If the cap is not installed order the cap and install it on the new latch.
TT961402
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
231401
MIL ON in Sub-Freezing Conditions (DTC P0087), Engine Cranks but does not Start
TB461402
Brake Disc Pulsation or Vibration
TB-30-14-01
VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE AN IMPLAUSIBLE TRANSMISSION SHIFT SEQUENCE STORED IN THE TRANSMISSION CONTROL MODULE. THERE MAY BE A LACK OF MOBILITY UPON START UP AND SHIFTING COMPLICATIONS. STORED DTC P2711. ALSO INCLUDED JETTA WAGON MODEL YEAR 2009 AND JETTA SPORTWAGEN/GOLFWAGON MODEL YEARS 2010-2012. *JS
2036195
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
921401
Wiper Motor Noisy or Inoperative
Edition71
VW Elsa Newsletter
2028609
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB011401
Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns
TT571401
Bring the vehicle into the shop. Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap (shield,) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation.
V011401 2028609
Technical Bulletin (Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns): The current ECM/TCM programming could be causing slight hesitation related concerns in DSG equipped vehicles. The updated software of the product solution Improved ECM/TCM software to address drivability concerns and slight hesitation complaints. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB001403
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT 01-14-01
Tech Tips (Lean Fuel Trim Readings): This document informs on the procedure to diagnose for issues with excess fuel trim, and what needs to be serviced
TT011401
Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle. Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal.
TT641402
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM 09117.
Edition69
VW Elsa Newsletter
Edition68
VW Elsa Newsletter
EN-122313
VW Elsa Newsletter.
Edition67
Volkswagen Elsa Newsletter
TT441304b
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
301303
DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
V301303 2028714
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the clutch assembly causing too much drag torque from the multiple clutch. DTC as described may cause shifting concerns and/or a lack of mobility upon initial startup. The production solution to this issue was an updated clutch installed as of March 12, 2010. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
EN-12913
VW Elsa News Letter
Edition65
Volkswagen Elsa Newsletter
1C0422371D
Hydraulic steering gear leaking
TT27-11-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT271102
No Charging System Voltage
211302
Rattling Noises from Engine Compartment Area or Exhaust System
V211302 2024061
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
V211302-2024061
Rattling noises from engine compartmen area or exhaust system.
AnalysisT
Please contact VW Helpline before attempting repair
Edition64
VW Elsa Newsletter
List
On-car analysis list from December 2nd, 2013 please contact VW Helpline before attempting repair
OCA-122
On-Car Analysis List.
Oncar analysis
please contact VW Helpline before attempting repair.
Edition 63
Webinars and Job Aids.
Edition63
VW Elsa Newsletter
TT441304
Steering Wheel Off Center.
Edition 62
Software updates.
Edition62
VW Elsa Newsletter
TT 00-13-04
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
TT001304
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
TT001304A
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
TT441303
Tech Tips.
Edition 60
ODIS Quick Reference Guide.
Edition60
VW Elsa Newsletter
Profi Outbound R
PROFI Dealer Vehicle Information Request Form: This document informs of issues observed in vehicles and the actions that take place to solve those issues.
TT 91-12-08
Tech Tips (Bluetooth Compatibility): This document informs of the web address that can be used to check Bluetooth compatibility for all 2011, and newer vehicles, as well as 2010 Routan
871301
HVAC, Unpleasant Odor
V871301 2005566
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
PDITECHCHECKa
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
TT 26-13-03
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
TT191302
Inspect the water pump for signs of contact with engine oil. Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. If water pump replacement is necessary, ensure that any engine oil is thoroughly cleaned off, prior to water pump installation. Please note that when replacing the water pump or opening the cooling system, there is a special bleed procedure that has to be performed. Vacuum bleed the cooling system for 10 minutes. Start the engine and let idle until the thermostat opens and the cooling fan runs, before driving vehicle or raising engine RPM.
TT261303
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
On Car Analysis
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
TB011335
Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns
V011335 2028609
Technical Bulletin (Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation Concerns): Current ECM/TCM programming could be causing slight hesitation related concerns in DSG equipped vehicles (depending on driving conditions). The production solution to this issue is Improved ECM/TCM software to address drivability concerns and slight hesitation complaints. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TT 57-10-04
Tech Tips (No Communication with the J519 Vehicle Electrical System Control Module/Body Control Module): If no communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. This document informs of the recommended observations that should be taken when performing the procedure.
TT 57-12-03
Tech Tips (Remote Loses Programming): Customers may complain the remote no longer operates. This document informs of the procedure to synchronize the remote and allow operation.
2035369
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
691305
Airbag Warning Lamp ON, DTCs B200009, B200049 or U101200 Stored in Airbag Control Unit
TB-69-13-05
VOLKSWAGEN: DURING A SELF TEST, THE AIRBAG CONTROL UNIT IS SUSCEPTIBLE TO HORN ALARM RESONANCE THAT CAUSES AIRBAG LIGHT TO ILLUMINATE IN INSTRUMENT PANEL BUT AIRBAG SYSTEM STILL IS OPERATIONAL. MODEL 2012-2014 JETTA GLI, PASSAT. *PE
V691305 2035369
Technical Bulletin (Airbag Warning Lamp ON): The airbag control unit self-test may be susceptible to alarm horn resonance during the self-test causing the airbag light to illuminate in the instrument panel. If this situation occurs, the airbag system remains operational. This document informs how to Install an alarm kit and replace the airbag control unit. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Control Module R
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
Guide
P0102, P1128, P1296 - WA front oxygen sensor faults
Edition57
VW Elsa Newsletter
TT571004
If no communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. It is recommended to cycle both the remote locks and the driver?s door lock switch when attempting to communicate to the module with the scan tool. Ensure all vehicle doors are unlocked before communication is retried.
TT 57-12-07
Tech Tips (Front Door Seal Alignment): When replacing a front door seal on a 2012/2013 Passat, it is important to make sure the seal is properly aligned. This document informs how to check if a door seal is properly aligned.
TT57-12-07
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB191303
Electric Coolant Fans Continue to Run after Ignition is OFF
V191303 2022549
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Edition54
VW Elsa Newsletter
VWS-13-05
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
TB171303
Oil Consumption Measurement
V171303 2017813
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
TB401303
Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).
V401303 2028353
Technical Bulletin (Front Suspension Creaking Noise): Coil Spring are not formed correctly and rubs against the perch of the strut. The production solution to t his issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition55
VW Elsa Newsletter
TT 44-10-01
Tech Tips (Tire Pressure Monitoring System): The TPMS system on the MY vehicles (2011-2013 Jetta, Tiguan, GTI, Golf and 2012-2013 Passat) is now an indirect type system. There are no sensors in the wheels as on previous models. There is no separate TPMS module, as all functions are part of the ABS module and monitored through the ABS sensors. This document informs where to find further detailed information on the system
V961301 2026177
Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
2031583
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
261305
MIL ON - DTC's P047F, P0477, P048A, P048B, P048C or P0401 Stored in ECM Fault Memory
V261305 2031583
Technical Bulletin (Exhaust Pressure Control Valve issues): This document informs of the diagnostic issues resulting from malfunctions of the Exhaust Pressure Control Valve. If one or more of the faults are stored in the ECM fault memory, remove the exhaust flap to check for a sticking condition. If the flap cannot be moved or does not move freely, the exhaust flap must be replaced. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB001304
Choosing Service Numbers ? Transmission and Drivetrain
V001304 2034407
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
Analysis13
Please contact VW Helpline before attempting repair
Edition53
VW Elsa Newsletter
TT80-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT801301
Passat-Blower Motor-Fault Diagnosis
Edition52
VW Elsa Newsletter
TT 24-07-103
Tech Tips (Vehicles with 2.5L Engine - Fault Code P2279 (Leaking Air in Intake System) Diagnostic Tip): When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first. This document informs how to check the cam timing
TT2407103
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
Analysis11
Please contact VW Helpline before attempting repair
Edition51
VW Elsa Newsletter
2020627
RNS 315 Retrofit
TT901302
Tech Tips.
TB-20-13-07
VOLKSWAGEN: DIAGNOSIS FOR HIGH PRESSURE FUEL PUMP WHERE NO START, ENGINE CRANK, WITHOUT DRIVING, AFTER LONG PERIODS AND MAY HAVE ROUGH RUNNING ENGINE. MODELS 2008-2014 EOS, GTI, BEETLE CONVERTIBLE, JETTA, CC, PASSAT, TIGUAN, BEETLE. *PE
341301
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels.
V341301 2034406
Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. This document informs the dealer to follow specific diagnostic steps to assess the condition a vehicle
Edition45
VW Elsa Newsletter
TB371302
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle.
TB-20-13-06
VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. *PE
V201306 2034072
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
PDI - PASSAT TEC
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
PDITECHCHECKv
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
661301
Damage on External Chrome or Aluminum Surfaces
V661301 2027119
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
48-13-02
VOLKSWAGEN: SOME VEHICLES MAY EXHIBIT POOR POWER STEERING ASSISTANCE. DTCS MAY BE STORED IN POWER STEERING CONTROL MODULE J500. ALSOINCLUDED MODEL JETTA SPORTWAGEN MODEL YEAR 2010-2012. *JS UPDATED 12/4/13. *PE
Edition44
VW Elsa Newsletter
TB481303
Poor Power Steering Assistance, DTCs 16344 014, 16353 014, 16355 014, 02614 014 Stored in Power Steering Control Module J500
V481303 2030353
Technical Bulletin (Poor Power Steering Assistance): This document informs of Voltage drop in power steering control unit (J500) at start up or during steering operation leading to Poor Power Steering Assistance. The production solution to this issue is improved software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TT 91-13-06
Tech Tips (Equipped with RCD-510 Premium 8 Radio - Radio Switches to Bluetooth Audio without Input): If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.
TT911306
Equipped with RCD-510 Premium 8 Radio ? Radio Switches to Bluetooth Audio without Input
VWS1303
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th.
TT 44-11-01
Tech Tips (Brake Electronics (ABS) Fault Code 02757 Diagnosis Tip): This document informs if the battery has a low state of charge or is disconnected, fault code 02757 "adapting tire pressures" may set in address 03 - Brake Electronics. The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI. To resolve fault, use ODIS control module OBD or VAS PC Vehicle self-diagnosis to run basic settings 42 under address 03 - Brake Electronics. After selecting basic settings 42, an activate button may be present, but should not be used. The display will change to "reset" once the procedure is complete. After completing basic settings, back out of Brake Electronics and remove the scan tool. Reset TPMS by pressing the "set" button in the glove box or making appropriate selection through MFI, and then road test vehicle to ensure fault does not return.
TB171302
Oil Consumption Measurement
V171302 2017813
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
Action20T8c
Install Misfueling Guard
TT 21-13-01
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
2031087
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB441304
Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull
V441304 2031087
Technical Bulletin (Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull): This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull using selective tire placement. This Technical Service Bulletin is divided into four (4) Sections: Section I: Alignment overview & Steering Wheel Off Center (SWOC). Section 2: Drift/pull concerns at Pre-Delivery Inspection (PDI). Section 3: Customer concerns for vehicle drift/pull Section 4: Volkswagen approved diagnostic balancers to address vehicle drift/pull
V401302 2028353
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). This is due to Coil Spring is not formed correctly and rubs against the perch of the strut.
VWP-13-13
Secondary Air Pressure Sensor Limited Warranty Extension. Volkswagen has extended the Emission Control Systems Warrantly for secondary air pressure sensor replacement under specific conditions to 10 years or 120,000 miles whichever occurs first, from the vehicle's original in-service date, for the following 2.5 L engine vehicles.
VWP1313
Secondary Air Pressure Sensor Limited Warranty Extension
Edition41
VW Elsa Newsletter
TT 37-11-05
Tech Tips (Measure Value Block Request): If a request has been made for several MVBs from a DSG transmission, the test plan "Read measured values for obligation to report" can be selected. This function will retrieve all of the MVBs from the transmission which can be attached to a VTA ticket. This selection is available under Guided Functions or GFF when using VAS-PC, an example is shown below.
201306
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
TT211301
If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
TB-20-13-05
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE
V201305 2031426
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
271301
Generator Replacement
TB-27-13-01
VOLKSWAGEN: DUE TO ACCESSORY DRIVE BELT BEING DAMAGED OR MISSING, THE CHARGING SYSTEM IS INOPERATIVE OR MALFUNCTION, AND NOISE IS COMING FROM ENGINE COMPARTMENT. MODEL 2012-2014 ALL VEHICLES EXCEPT ROUTAN, TOUAREG HYBRID, JETTA HYBRID. *PE
V271301 2033978
Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. From this condition one or more of the following symptoms are possible * Discharged Battery * No Start * Battery Indicator illuminated in Instrument Cluster * "Low Voltage" DTCs in various control modules * Engine noise * Accessory Drive Belt damaged or missing If a generator is replaced, there must be a confirmed failed GFF Test Plan available, or in the event of a mechanical failure of the component, complete and detailed documentation of the reason for the replacement, which must be submitted into the warranty claim comments.
PDITECHCHECKu
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Edition39
VW Elsa Newsletter
TB011317
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range /ECM Fault Memory Performance Stored
TB371301
Automatic Transmission Fluid Requirements
TB551302
Fuel Door Sticks or is Difficult to Open
V011317 2034012
Technical Bulletin (Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory): Monitoring strategy for the manifold absolute pressure sensor is too sensitive, causing fault code P0106 to incorrectly set in the engine control module. The production solution to this issue was improved software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V371301 2033975
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.
V551302 2033945
Technical Bulletin (Fuel Door Sticks or is Difficult to Open): Fuel door binding due to excess material inside of fuel door housing. The production solution to this issue was a part change to eliminate excess material inside of fuel door housing.
921302
Wiper Blade Inspection for Proper Warranty Coding
V011316 2034046
Technical Bulletin (Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop): Current ECM programming may cause a bump after coming to a stop, which may be felt through the chassis of the vehicle. This concern is caused by the engine torque being slightly high when the transmission goes into Neutral Control. Neutral Control is designed to reduce load on the engine during idle, in order to decrease emissions. The production solution to this issue was improved software for smoother stopping.
V921302 2024878
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.
281303
MIL ON, Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8 Stored in Fault Memory
601301
Sunroof / Sunshade, Will Not Open
V281303 2032116
Technical Bulletin (Cylinder Glow Plug issues): During the initial glow phase, after switching the ignition "On", the ECM performs a check of the glow plugs through the glow plug control module, to ensure the correct glow plugs are installed. If the engine is cranked during this check, lowering the system voltage, the ECM may receive an incorrect reading and set incorrect glow plug faults. A production solution is already being implemented for this issue. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V601301 2019568
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The sunroof's "Basic Setting" has been unintentionally initiated by the customer. When the sunroof is closed and the rotary switch is pressed down in the closed direction for longer than 10 seconds, the basic setting program of the sunroof motor is initiated, and previous sunroof travel limits are lost. If the basic setting is not fully restored (by continuing to hold the rotary switch in the down position until the sunroof has completed its full open/closed travel), fault codes (panoramic sunroof only) will set and the sunroof can no longer be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Action20T8a
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for dealers to share with customers about the misfueling guard.
Edition38
VW Elsa Newsletter
TB011316
Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop
Reference - 2012
Assembly Instructions (Installation of original remote start feature accessory, Volkswagen Passat): This document informs of the parts, tools, and overview to install an original remote start feature accessory
911312
RNS 315 Hardware Failure
281302
MIL ON, Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8 Stored in Fault Memory
TT241303
When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require diagnosis.
TB461303
Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
Edition36
VW Elsa Newsletter
TT911117
Replacement Radio/Navigation Unit has no Sound
TB441303
Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull
691302
Airbag Warning Lamp ? Front Side Airbag Pressure Sensor Interruption/ Short to B+
Action20T8b
Install Misfueling Guard
Edition35
VW Elsa Newsletter
TT201302
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines. The black line is for fuel pressure supply and the blue line is for fuel pressure return. To verify correct line installation, remove the metal cover exposing the fuel pump flange assembly (generally under the rear seat). Refer to the ELSA Repair Manual for specific location. Check for raised arrows on the flange housing. The black line (Fuel Pressure Supply) attaches to the connection with the arrow pointing away from it. The blue line (fuel return) attaches to the connection with arrow pointing to it.
TT271301
When diagnosing a generator charging concern, it is recommended to verify operation of the one way clutch located in the generator pulley (if equipped) before replacing generator assembly. To check the one way clutch, remove the belt from the generator pulley and use a trim removal tool to hold fan blades inside generator, as shown below. When attempting to turn pulley by hand with fan blades held, pulley should spin freely in only one direction. If pulley spins freely in both directions, the one way clutch has failed and should be replaced before continuing diagnosis.
TT921201a
Rain Sensing Windshield Wipers
01-13-14
VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE A MISFIRE AND/OR REDUCED ENGINE PERFORMANCE. *JS
Analysis4
Please contact VW Helpline before attempting repair
Analysis7
Please contact VW Helpline before attempting repair
TB011314
Engine, Misfire Diagnostic Aid
TB441302
This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull using selective tire placement. The information provided is based on the Hunter alignment equipment, Hunter GSP9700 with StraighTrak (VAS 6230x ) and John Bean RFV2000 with OptiLine (VAS 6311A) diagnostic balancer. The alignment information provided in this bulletin is not limited to the Hunter alignment equipment, and still applies with the use of other Volkswagen approved alignment equipment. The diagnostic procedure for selective tire placement, to improve vehicle drift/pull, will require the use of one of the diagnostic balancers previously mentioned.
2020627A
RNS 315 Retrofit
Edition34a
VW Elsa Newsletter
TT-45-09-03
VOLKSWAGEN: STEERING RACK. AFTER REPLACING THE STEERING RACK THE FAULT CODE 01309 008 IS SET IN ABS/ESP MODULE. ALSO INCLUDED MODEL GTI MY 2013, MODEL TIGUAN MY 2005-2007, MODEL RABBIT MY 2005/2011-2013, MODEL EOS MY 2005/2013, MODEL CC MY 2005-2008*JS
TT-69-13-03
VOLKSWAGEN: FRONT SEAT BELT TENSIONER. DESCRIPTION OF THE LOCATION OF THE FRONT SEAT BELTS TENSIONER IGNITERS. *JS
TT401301
If a CV boot is found to be leaking grease on PDI and a clamp is found to be loose or not aligned properly, only the clamp should be replaced. If concern is found after the vehicle is sold, replace the complete CV joint.
TT69-13-03
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
AnalysisS
Please contact VW Helpline before attempting repair
Edition34
VW Elsa Newsletter
analysis list 04
On-car analysis list of Customer Complaints: Transmission
TT-91-13-01
VOLKSWAGEN: WHEN MEMORY USAGE IS HIGH, NAVIGATION UNIT IS SLOW TO RESPOND, AND MULTIPLE FEATURES ARE BEING USED OR BOOT UP TIME AFTER VEHICLE HAS STARTED UP AND SYMPTOMS INCLUDES LOCKS UP, NO RESPONSE OR FREEZES. MODELS 2012-2013 CC, EOS, PASSAT, TIGUAN. *PE UPDATED 09/12/2013 *JS
TT191301
After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190° F. When the F265 mapped thermostat opens, the gauge may drop by approximately 60° F before again rising to 190° F. No repairs should be attempted for this normal concern. F265 is pictured below.
TT91-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT911301
The navigation unit may be slow to respond at times when memory use is high. This may include boot-up time after vehicle start up or times when multiple features are in use. Symptoms may be described as ?Locks Up?, ?Freezes?, or ?No Response?. Switching modes (i.e. broadcast radio to SAT), Rear View Camera or soft-touch keys could be affected. The operation described above is considered a product characteristic.
TT691303
Seat belt tensioner igniter 1 (N153 for driver side and N154 for passenger side) and belt force limiter (G551 for driver side and G552 for passenger side) are located in the seat belt retractor assembly, while seat belt tensioner igniter 2 (N297 for driver side and N298 for passenger side) is located in the seat belt end fitting. The connector for N297/N298 can be accessed by removing B-pillar trim and pulling back carpet slightly.
AnalysisR
Please contact VW Helpline before attempting repair
Edition33
VW Elsa Newsletter
281402
MIL ON, Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8 Stored in Fault Memory
TB461302
Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
TT72-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT721301
Passat Equipped with Memory Seat ? Driver Backrest Operation
Edition32
VW Elsa Newsletter
TT911208
Bluetooth Compatibility.
TT911304
Radio Navigation Unit Security Label
561071300
Illuminated door sills
911310
After switching ON the RNS 315 radio-navigation system, the message "Please insert software CD" appears and the unit will not operate.
TT201301
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
TT201301a
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
2029514
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
281301
MIL ON, DTC(s) P0671, P0672, P0673 and/or P0674 Stored in ECM Fault Memory
TT911303
RNS 510 ? Radio Preset Display
AnalysisQ
Please contact VW Helpline before attempting repair
TB441403
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TB461301
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TT911114
The Bluetooth module has now been integrated into the navigation head unit on 2012-2013 vehicles with RNS 315 navigation part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Technical Bulletin 91 11 09 (2026015) can be used for the diagnosis.
TT911116
Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
TT911119
GPS Antenna Concerns
911309
Satellite Radio Overview
TB441301
This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment.
261303
MIL ON - DTC's P047F, P0477, P048A, P048B, P048C or P0401 Stored in ECM Fault Memory
TT911117a
Replacement Radio/Navigation Unit has no Sound
TT911302
MDI Control of Apple Devices with Lightning Connector (iPhone 5, iPad fourth generation, iPod Nano seventh generation)
Analysis16
Please contact VW Helpline before attempting repair
TB401301
Recommended procedure for removing damaged CV boot.
Edition27
VW Elsa Newsletter
TB481302
Poor Power Steering Assistance, DTCs 16344 014, 16353 014, 16355 014, 02614 014 Stored in Power Steering Control Module J500
TB-69-13-02
VOLKSWAGEN: THE AIRBAG WARNING LAMP MAY BE ILLUMINATED PAIRED WITH DTCS B101715 AND B103615 *JS
TB011310
Engine, Misfire Diagnostic Aid
TT 57-13-03
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT571303
After enabling the auto-unlock feature through the MFI, it is necessary to road test vehicle over 10 MPH. After vehicle has been driven over 10 MPH, place shifter in park, switch off ignition, open driver door, and verify all other doors unlock.
TT691302
If Passenger Occupant Detection System (PODS) basic settings will not complete after module replacement, start by checking coax connector for fleece mat at module. Ensure coax cable is completely seated in connector housing and connector is properly seated in module.
Analysis15
Please contact VW Helpline before attempting repair
VWP1305
Engine Exhaust Flap Limited Warranty Extension
Edition26a
VW Elsa Newsletter
261302
TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF
TB-19-13-01
VOLKSWAGEN: IT IS A NORMAL OCCURRENCE FOR THE ELECTRIC COOLANT FANS TO CONTINUE TO RUN AFTER THE IGNITION IS SWITCHED OFF. *JS
TT910920
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
Edition26
VW Elsa Newsletter
TT571302
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
TT 00-13-02
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
V261301 2031583
Technical Bulletin (Exhaust Pressure Control issues): This document informs that water and road salt can corrode the exhaust flap shaft causing it to stick in open / closed position. The production solution to this issue was Improved parts introduced into production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V011305 2031341
Technical Bulletin (Stored in the Engine Control Module): Production tolerance in Diagnostic Module Tank Leakage (DMTL) pump could cause a false flow reading. This document informs of production tolerance in Diagnostic Module Tank Leakage (DMTL) pump could cause a false flow reading. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TT 26-12-02 Feb
Tech Tips (TDI ? AdBlue Level Reset Procedure): This document informs how to reset the AdBlue level indicator after filling.
TT 87-11-03
Tech Tips (Dual Zone Climatronic ? One Zone Colder / Warmer Than the Other): For concerns of one zone with no heat or blowing colder / warmer than the other on vehicles with dual zone Climatronic this document informs of the procedure to check parts for proper installation and/or damage.
V911306 2022739
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
V-691202
VOLKSWAGEN: AIRBAG WARNING LAMP ILLUMINATED IN INSTRUMENT CLUSTER, DTC B101614 STORED IN AIRBAG CONTROL MODULE. AIRBAG LAM IN INSTRUMENT CLUSTER MAY ILLUMINATE DUE TO UNFASTENED CONNECTOR FOR PASSENGER AIRBAG WARNING LAMP. *JS UPDATED 04/11/2013 *JS
V691301 2029767
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module): the airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp. This document informs for diagnosis purposes only.
V911305 2031136
Technical Bulletin (Update Programming RCD-510 Radio (Premium 8)): Programming contained in software level(s) for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2012, and 2013. The production solution for this issue is a running software change. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
2030453
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2032137
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB011303
Update Programming MIL ON, DTCs P050E, P2080, P244C and/or P2478 Stored in ECM Fault Memory
TB011304
Update Programming MIL ON, DTC P2201 Stored in Fault Memory
911304
Update programming RCD-510 Radio (Premium 8)
TT131301
CBFA 2.0T TSI Engine
TT131301a
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
TT691301
If airbag faults B10B300 OR 03551 are stored, DO NOT replace airbag components for these faults, refer to TT45-11-01?.
TB001401
Fuel Additive to Help Prevent Sporadic Misfire Faults
V001401 2033846
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition19
ElsaWeb Newsletter
TB201305
High Pressure Fuel Pump Diagnosis
911303
Update programming RCD-510 Radio (Premium 8)
281401
MIL ON, Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8 Stored in Fault Memory
Edition18
ElsaWeb Newsletter
V281401 2032116
Technical Bulletin (Incorrect Glow Plug Faults): During the initial glow phase, after switching the ignition ?On?, the ECM performs a check of the glow plugs through the glow plug control module, to ensure the correct glow plugs are installed. If the engine is cranked during this check, lowering the system voltage, the ECM may receive an incorrect reading and set incorrect glow plug faults. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
301301
DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
TB151301
Camshaft Adjustment Valve 1 -N205- Diagnosis
151204
VOLKSWAGEN: CAMSHAFT ADJUSTMENT VALVE 1-N205-DIAGNOSIS. ONE OR MORE SPECIFIC FAULT CODES MAY BE STORED IN THE ECM FAULT MEMORY. *JS
171206
VOLKSWAGEN: POSSIBLE OIL LEAK FROM OIL FILTER HOUSING. MANUFACTURING DEBRIS FOUND IN THE OIL FILTER HOUSING MAY PREVENT A PROPER SEAL WITH THE FILTER FLANGE, RESULTING IN AN OIL LEAK. *JS
241208
VOLKSWAGEN: INTAKE MANIFOLD RESTRICTION CHECK. MIL-ON AND 1 OR MORE OF THE FOLLOWING DIAGNOSTIC CODES MAY BE STORED IN ECM FAULT MEMORY. *JS
TT 46-12-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2028931
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2031341
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
V011233
VOLKSWAGEN: DTC P0441 STORED IN THE ENGINE CONTROL MODULE. PRODUCTION TOLERANCE IN DIAGNOSTIC MODULE TANK LEAKAGE (DMTL) PUMP COULD CAUSE A FALSE FLOW READING. *JS
V201203
VOLKSWAGEN:EVAPORATIVE (EVAP) EMISSION SYSTEM, DIAGNOSTIC TROUBLE CODE DIAGNOSIS. REVISED PROCEDURE DEVELOPED TO TEST EVAP SYSTEM WITHOUT FUEL CAP. *JS
SB-1212
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB-01-12-32
VOLKSWAGEN: A FALSE FLOW READING CAUSED BY PRODUCTION TOLERANCE IN DIAGNOSTIC MODULE TANK LEAKAGE (DMTL) PUMP. MODELS 2012-2013 PASSAT, JETTA, BEETLE. *PE
TB001232
DTC P0441 Stored in the Engine Control Module
V011232 2031341
Technical Bulletin (DTC P0441 Stored in the Engine Control Module): Production tolerance in Diagnostic Module Tank Leakage (DMTL) pump could cause a false flow reading. The production solution to this issue is updated DMTL pumps as of pumps? production date September 2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
VSE1219
This communication provides important information on how to obtain the latest alignment programs for Volkswagen through direct download from Service Net. The procedure is available only to dealers that have completed their required VAG alignment upgrades.
Edition13
ElsaWeb Newsletter
TT921201
Rain Sensing Windshield Wipers
VSE1218
During the holiday period, DTSS support of VAS-PC and ODIS Service diagnostic software, and VAS Tester diagnostic hardware is scheduled as follows:
TT 57-11-11
Tech Tips (Window Convenience Opening / Closing Function): This document informs of the convenience opening and closing function of the windows on Passat and Golf /GTI differs from other models. The left front window switch on the driver?s door is used to raise and lower all windows with the ignition switched OFF. To raise all windows, lift up and hold the driver?s window switch until the windows are in the full up position. Perform the opposite to lower all windows.
TT57-11-11
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Dealer Letter Ar
VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
VWC1225
Volkswagen Warranty Helpline 2012 Holiday Hours of operation
VWS-11-06
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Edition11
ElsaWeb Newsletter
TT26-12-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT261202
AdBlue Level Reset Procedure
Analysis17
Please contact VW Helpline before attempting repair
921204
Wiper Blade Inspection for Proper Warranty Coding
TB001206
PDI - Vehicle Inspection, Protection Removal and Detailing
TB441203
This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment.
TT 57-11-07
Tech Tips (Valet Key Operation): This document informs the valet key on the 2012-2013 Passat differs from earlier vehicles. The valet key is used to lock the glove box, ski pass-through door (if equipped), and the emergency seat back release cover only. The valet switch in the glove box can be activated to disable the rear lid release switches (including remote function), and then lock the glove box with the valet key. The customer then keeps the plastic valet key and gives the valet the remote flip key.
TT57-11-07
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT571107
The valet key on the 2012-2013 Passat differs from earlier vehicles. The valet key is used to lock the glove box, ski pass-through door (if equipped), and the emergency seat back release cover only. The valet switch in the glove box can be activated to disable the rear lid release switches (including remote function), and then lock the glove box with the valet key. The customer then keeps the plastic valet key and gives the valet the remote flip key.
TT961207
Equipped With KESSY ? Key Adaptation Tip
V001206 2015780
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD®, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
V441203 2031087
Technical Bulletin (Four Wheel Alignment Overview): This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment. The following topics are addressed in this bulletin: 1. Alignment Terminologies 2. Toe adjustment ?Steering Wheel Off Center (SWOC) 3. Camber adjustment 4. Caster measurement 5. Selective tire placement to improve vehicle pull/drift due to road crown. 6. Warranty
V921204 2024878
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
V301204 2031366
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
TT 90-12-04
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.
V501205 2014370
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
V011231 2023591
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.
V281203 2029514
Technical Bulletin (Cylinder Glow Plug Circuit issues): Internal hardware issue of the glow plug relay may cause an over voltage supply to the glow plug(s) damaging the heating element. The production solution to this issue was Improved glow plug relays implemented in production and spare parts. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V551203 2021354
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
V601203 2019568
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Reference Guide
Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated with servicing engine control module issues:
V401205 2028353
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). The Coil Spring is not formed correctly and rubs against the perch of the strut. The production solution to this issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
2011164
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Dealer Letter an
VOLKSWAGEN DEALERSHIP COMMUNICATION (Micro Switch for Oil Level): Volkswagen would like to inform dealers of an upcoming UPDATE. The opdate addresses Micro Switch for Oil Level. Continuous illumination of the ?oil level low? displayed in the MFI after oil has been properly filled caused missing signal to instrument cluster as hood is opened and closed. This signal is necessary to reset the oil level indicator in the instrument cluster as provided by the micro switch contained in the lower hood latch. The micro switch was not originally part of the vehicle build configuration of the 3.6L Passat SE model. The corrective action taken was to Install micro switch into the lower portion of hood latch.
Update Bulletin
UPDATE Technical Bulletin (UPDATE ? 96C7 Micro Switch for Oil Level): This update has been proactively released to prevent continuous illumination of the ?oil level low? displayed in the MFI after oil has been properly filled by providing the missing signal to instrument cluster as hood is opened and closed. This signal is necessary to reset the oil level indicator in the instrument cluster. This document informs of the method to service this issue to reset the oil level indicator in the instrument cluster
2031039
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB-94-12-02
VOLKSWAGEN: DAY TIME RUNNING LIGHT (DRL) BULB FILAMENT MAY HAVE PREMATURE FAILURE, DUE TO EXCESSIVE SHOCK OF HOOD DROPPING OR CLOSING, FROM GREAT DISTANCES AND ALSO UNDER CERTAIN CONDITIONS, SUCH AS SPEED OR TEMPERATURE. MODELS 2012-2013 PASSAT. *PE
V911222 2022739
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
V941202 2031039
Technical Bulletin (Daytime Running Lamp Bulb Inoperative): Under certain conditions (speed, force, temperature, time) the Day Time Running Light (DRL) bulb can be subjected to premature failure. Excessive shock is generated from closing the hood caused by allowing it to drop from too great of a distance, which could result in premature failure of the DRL bulb filament. This document informs how to diagnose, and service this issue.
TT 57-12-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT-92-12-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
V011228 2030453
Technical Bulletin (Update Programming for Stored in ECM Fault Memory issues): The MIL ON with NOx Sensor fault P2201 and/or Exhaust Gas Temperature Sensor faults P050E, P2080, P244C and/or P2478 stored in fault memory due to the Diagnostic strategy being to sensitive. The production solution to this issue was Improved software implemented for model year 2013. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
SB-96C7
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
VWS-12-02
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
TT 94-12-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2030701
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
561065760
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-24X8
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT901204
Service Interval Settings after Instrument Cluster Replacement
TB-15-12-01
VOLKSWAGEN: ALL MODELS EXPERIENCE THE TIMING CHAIN SLIPPING, RATTLING NOISES OF THE ENGINE AFTER STARTING, AND ENGINE FAILS TO START. 2008-13 ALL MODELS. *PE
TT571207
When replacing a front door seal on a 2012/2013 Passat, it is important to make sure the seal is properly aligned. When installing a front door seal, make sure the L or R (depending on side) printed on the seal lines up with the center of the radius of the upper rear corner. When seal is installed in this manner, the splice should be within +/- 50 mm of the door arrestor.
TB-72-12-01
VOLKSWAGEN: WHILE DRIVING VEHICLE OR HAVING SEAT RAISED OR LOWERED, TOLERANCES BETWEEN SEAT BOLT FRAME LINK PIVOT POINTS AND SEAT BOLT (LINK SCREW) CREATES A SQUEAKING NOISES. 2011-12 JETTA/PASSAT. *PE UPDATED 9/12/12. *PE
V011611_2044303
TO UPDATE WARRANTY TABLE LABOR OPERATIONS. Improved ECM software to avoid unnecessary catalyst replacement.
CSC-91I9
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A REVISION REGARDING THE UPDATING OF THE SOFTWARE, FOR RADIO WITH NAVIGATION SYSTEM, ON CERTAIN VEHICLES. *PE
921301
Customer States Windshield Wipers Streak or Smear
SA-06A2
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INCORRECT INFORMATION PROVIDE IN OWNER'S MANUAL REGARDING WHEEL BOLT TIGHTENING TORQUE VALUES AND SPECIFICATIONS. *PE
TT911205
cars equipped with RNS 315 Navigation Unit ? System Reboot Sequence
TB-30-12-01
VOLKSWAGEN: THE TRANSMISSION CONTROL MODULE HAS AN IMPLAUSIBLE TRANSMISSION SHIFT SEQUENCE DUE TO THE CLUTCH ASSEMBLY HAVING DEBRIS IN IT. 8PE
TT 96-12-03
Tech Tips (Kessy System ? Loss of 15 Power): This document informs of the procedure to perform if terminal 15 (key in run) power is lost before, during, or after any Immobilizer adaptation.
SA-72D9
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE TABS, FOR SEAT ADJUSTMENT RANGE FORE OR AFT, ON FRONT PASSENGER SEAT TRACK ARE MISSING. VISUAL INSPECTION FOR MISSING TABS AND INSTALLATION, BY DEALERS, IF TABS ARE MISSING FROM PASSENGER SEAT TRACKS. *PE
TB-37-12-02
VOLKSWAGEN: WHILE DRIVING APPROXIMATELY 55 TO 65MPH, A WHINNING OR WHISTLE NOISE IS HEARD. THE SHIFTER CABLE MAY TRANSMIT NOISE, WHICH MAY COME FROM TRANSMISSION COUNTER GEAR, INTO PASSENGER COMPARTMENT. *PE
V37 12 03
WHISTLE OR WHINE NOISE COMING FROM THE TRANSMISSION WHEN DRIVING. MORE NOTICEABLE AT 55 MPH TO 65 MPH. *KB
TT571111
The convenience opening and closing function of the windows on Passat and Golf /GTI differs from other models. The left front window switch on the driver?s door is used to raise and lower all windows with the ignition switched OFF.
TB-37-11-02
VOLKSWAGEN: INFORMATION PROVIDED REGARDING THE BRACKET UNDER THE HOOD HAD THE SHIFTER CABLE INSTALLED INCORRECTLY. *PE
TT-57-11-08
VOLKSWAGEN: IF ELECTRONIC STEERING COLUMN LOCK WAS REPLACED OR UPDATED, WOULD CAUSE THE REMOTE KEYLESS ENTRY FAILURE TO LOCK DOORS OR ARM ALARM, BUT WILL UNLOCK DOORS. MODELS 2011-2013 GOLF, GTI, JETTA TIGUAN, PASSAT, BEETLE. *PE
TT 55-11-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT911111
The RNS 315 navigation unit does not contain the Sirius Traffic functionality. Currently only the RNS 510 navigation unit is capable of this function. These units should not be substituted and the Warranty claim is subject to denial.
TT261101
2012-2013 Passat does not have measured value block numbers. Check values ?Particle filter, kilometers since last regeneration?, ?Particle filter, oil ash volume?, ?Particle filter, soot mass calculated?, and ?Particle filter, soot mass measured? instead.
941401
Exterior Lights, Moisture Accumulation
TT441001
The TPMS system on the MY vehicles listed above, is now an indirect type system. There are no sensors in the wheels as on previous models. There is no separate TPMS module, as all functions are part of the ABS module and monitored through the ABS sensors. For more information on the system, see the May edition of Tech Talk on VwWebsource
TT231002
When replacing fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be primed.
V301303-2028714
DTC P2711 Implausible transmission shift sequence.
TT450903
If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.