Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
VOS-26-21
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
VOS-26-15
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
DC_VW_CF_Airbag
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
VOS-26-01
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
V1917012022548_14
Identifying and Mixing Engine Coolant
MULT action closures VW
Multiple Emissions service action closures
CampTip_RNA_VW
Vehicle Concerns Before Recall Repair Available
V3718022033975_13
Fluid requirements
TT 00-24-01
Wind & Water Leak Checking
V691901201047916
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V871810204370421
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
TT 001601_6
Helpline & Parts Dept. contact information.
V371802203397511
Automatic Transmission Fluid Requirements
V171901201285560
Engine oil quality standards, update to attachments.
V4016012043146_2
Strut or Shock leak assessment.
VWP-23-01
This Document informs dealers on VWP-23-01
V691901201047915
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01
Radio knob replacement instead of radio replacement w/ knob part number.
WLA-22-15
ACC Calibration Process
V0017062033708_8
update to required vehicle wash shampoo.
CT_batt_charger
Minimum battery charger requirements during software updates
V3718022033975_8
Auto Trans fluid requirements.
V8720022061094_7
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V8720022061094_5
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
TT 13 20 01_2
Engine oil pressure priming.
TT 27-10-02_4
Battery Tester VAS 6161 introduction.
A002155201173212
This bulletin contains general instructions for software updates.
TT 01 21 03
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
V691901201047914
Update to model year applicability.
TT 61 21 01
Republication of archived technical tip for water leak testing fixture.
V871810204370416
A/C Compressor replacement requirements, updated to include additional model year applicability.
TT 00 16 01_5
Navigation for addressing incorrect Part direction.
9004330
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened)
ELSAallignVW
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
CustomerLetter
2009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota
TT 00 13 04_6
Parts ordering information
V3718022033975_7
Transmission Fluid requirements updated to include additional model year applicability.
2021OilCapChart
This Document was revised to include 2021 Model Year
TT 97 14 02
Data link diagnostics and tips
V871810204370415
A/C requirements, update to title.
SM C-2020
This special notice is to inform dealers to return the part numbers listed (State of California only).
V8720022061094_2
Using Nitrogen to assist in finding A/C refrigerant leaks.
V8720022061094-1
Using Nitrogen to assist in finding A/C refrigerant leaks.
TT 00 16 02-4
Mandatory fastener.
TT 45 09 05-6
Antilock brake function test direction.
V0017062033708-5
Updated to include additional models and model year applicability.
TT 45 09 05
Antilock brake function test direction.
V871810204370412
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
VW Part Labels
Recall Reminder Part Labels
TT 13 20 01
Oil pressure priming after engine replacement or internal repair.
TT 45 09 05ss2
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
DOR-M3J3F-07
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
DOR-M9J4S-07
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
V0018052010380_8
Update to include 2020-2021 model and model year applicability.
V871811204389310
New machine version added to table.
TT 97 20 01 SS1
Voltage Drop Testing. Updated for picture clarity.
TT 97 20 01
Voltage Drop Testing.
VWALLMDLTRECHNS
Tire Chain Information (for California dealers only) All Model Years. Information only for all other dealers.
TT 20 09 01
Update to existing tip for fuel quality checking.
Dealercomm200310
Volkswagen After Sales Weekly Communication - March 10, 2020
V011812_2014603
Update model applicability to MY 2020.
V171901_2012855
Update to Volkswagen engine oil standards.
1112RtnSrvXprs
Added: Torque Spec table
V871810_2043704
Update to mode; and model year applicability.
V871811_2043893
Update to mode; and model year applicability.
V001901_2040590
Include additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
TT 001202
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Quick Reference Update Guide.
30DayInvCklst
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
TT 00 19 01
Vehicle Fuse location assistance.
DCcampreminder
Campaign Reminder Communication. Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
SM 33-2019
The part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Alternative method for radio code retrieval.
Gasoline Engine
Gasoline Engine Misfire Diagnosis document
V271901-2011894
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
TT 90 11 01
Instrument cluster production mode solution, updated to include additional model and model year applicability.
TT 10 12 01
Engine replacement tip
TT 01 18 12
Witech usage for incorrect VIN logged into various modules
TT 20 18 02
Additional diagnostic recommendations to address fuel pump relay power supply issues.
A971861 2013504-
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
TT 271002
Updated to include model year 2014 thru 2018 applicability.
SM 12-2017 VWMEX
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
SM 59-2017
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
TT 200901
Update to existing tip for fuel quality checking.
SM 44-2017 EN
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
VAS 6154 Replacement Part Setup Guide
VW Parts Accesso
Adhesive application for installation on all areo parts solds as an accessory
V001706_2033708
Update TB to include model year 2016 & 2017 applicability
Quick Reference
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
TT911101
Update to existing Tech Tip 91-11-01 for later model years, to direct technicians to the bluetooth compatibility chart.
1-2017 Update
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
V691601 2010479
Update model year applicability to include 2017.
TT 00-16-02
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V001607 2034407
Update to include model year 2017 applicability.
V401602 2040561
Updated to include model year 2017 applicability
V341602 2034406
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
V871622 2019947
Update to model year applicability.
V001605 2033846
Updated to include additional model year applicability.
V011615 2014815
Update to include additional model year applicability.
V191602 2022549
Update model year applicability.
V371602 2033975
Updated to include an additional model year applicability.
V871620 2005566
Update model and model year applicability.
TT 69-16-01
Specific diagnostic check to address DTC U0151, after TIPM component replacement. Part identification, location and ensured installation after rplacing Integrated Power Module.
TT 97-12-02
Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT001601
Contacting the parts helpline
TT691601_2045489
PART IDENTIFICATION, LOCATION AND ENSURED INSTALLATION AFTER RPLACING INTEGRATED POWER MODULE.
SB-24Y2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
VST-16-01
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
V501606_2011761
TO UPDATE CLAIM PROCESSING STATEMENT.
Ref. - Reflash U
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
TT 97-14-02
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION.
TT 97-14-02ss1
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TB271601
Generator replacement.
Edition173
Fuel Additive to Help Prevent Sporadic Misfire Faults
TB191601
Electric coolant fans continue to run after ignition is switched off.
TB341601
Manual transmission noise diagnosing.
Update 02122016
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
UpdateGuide
Quick reference update guide.
Edition172
Elsa Newsletter
TB001602
Fuel additive to help prevent sporadic misfire faults.
TB011602
Gasoline quality.
TB001601
Choosing service numbers-Transmission and Drivetrain.
TB371601
Automatic transmission fluid requirements.
TB401601
Strut or Shock Absorber Leak Assesment.
V371601 2033975
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
V401601 2043146
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak. Document contains examples of Strut or Shock Absorber Leak Assessments
Airbag
Airbag Issues.
Engine Oil Capac
VW Engine Oil Capacities.
Revised_Oil_Capa
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
V871621 2043893
Updated to include additional model year applicability.
V151503 2038672
Technical Bulletin (Verifying the software/hardware status of the engine): Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the engine cylinders are misfiring. This document informs on repair the hardware, and updating the software
TT 15-12-03
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PRI B
VOLKSWAGEN: SOME VOLKSWAGEN VEHICLES WITH 2.0 TFSI ENGINES WILL HAVE THE INTAKE MANIFOLD AND FUEL INJECTORS WARRANTY EXTENDED. 7/23/15 *TA
Elsa 6-29-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Elsa 6-22-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
V151502 2038672
Technical Bulletin: Customers may experience a Malfunction Indicator Lamp (MIL) illumination. This document contains the fault codes for diagnosis the issue, and the procedure to repair the issues
TT 17-11-03
Tech Tips: Oil Consumption Testing. Depending on the mileage how much oil should the vehicle consumer for distance driven
Dealer Letter -
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles
WECF HPFP WEXT
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.
TT 57-10-15
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
Customer Letter
Warranty Extension for Left Cylinder Head Certain 2011 - 2012 Model Year Volkswagen Routan with 3.6L Engine (Engine Code CJRA)
TT 94-14-01
Tech Tips: Issue with Turn Signals Will Not Activate after TIPM Replacement
V151501 2038672
Technical Bulletin: Document discusses Customers which may experience a Malfunction Indicator Lamp (MIL) illumination. Diagnostic Trouble Codes for the issue and the repair procedure are discussed. Where to find Warranty coverage of the service
VWP-15-02
Left Cylinder Head Limited Warranty Extension ? Certain 2011 ? 2012 Model Year Routan with 3.6L Engine (Engine Code CJRA) (US Dealers)
Edition115
VW Elsa Newsletter
TT001403
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
EDITION 112
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Edition112
VW Elsa Newsletter
Elsa Newsletter
This document is an overview which covers: - Populating ElsaPro Service Personnel List - Technical Bulletins - Pending Service Solutions - Tech Tips - Campaigns - Updates - Suggestions
TB001413
Fuel Additive to Help Prevent Sporadic Misfire Faults
2038672
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB151405
MIL ON, DTCs P0300, P0302, P0304 or P0306 Stored in ECM Fault Memory
V151405 2038672
Technical Bulletin (Cylinder Misfire issues): Customers may experience a Malfunction Indicator Lamp (MIL) illumination due to Cylinder Misfirings. Using a Scan Tool (wiTECH) with Elsa and the appropriate Diagnostic Procedures, This document informs how to verify all engine systems are functioning as designed. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
EDITION 111
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Edition111
VW Elsa Newsletter
TT 91-14-05
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT911405
Turn Signals Will Not Activate after TIPM Replacement
TB151404
MIL ON, DTCs P0300, P0302, P0304 or P0306 Stored in ECM Fault Memory
V151404 2038672
Technical Bulletin (Cylinder Misfire issues): Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find Diagnostic Trouble Codes have been set informing the technician of various cylinder misfiring's
Edition109
VW Elsa Newsletter
TT441304a
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center. Please reference VWIQ video: http://tech.vw-iq.com/video.php?id=324
TB001411
Removing Paint Contaminants from Exterior Paint
V001411 2033708
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint.
871409
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
TT 57-10-11
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
TT871401
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
TB461407
This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors.
TT971402
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TB171404
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
TT211001
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
Edition99
Elsa newsletter
46 14 07 2033247
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB-46-14-04
VOLKSWAGEN: REPLACING OR RESURFACING FRONT BRAKE ROTORS AND INSTALLING NEW LOWER CONTROL ARMS RIGHT AND LEFT FRONT DUE TO JUDDAR AND/OR VIBRATION. MODEL 2011-2012 ROUTAN. *PE UPDATED 12/2/14. *PE
V461407 2033247
Technical Bulletin (Front Brake Judder And / Or Vibration): This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors. Vehicle owners may feel brake pedal pulsation, steering wheel shake and/or floor pan vibration. The product solution to this issue was New improved brake pads and lower control arms were introduced. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
87 14 08 2037933
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
871408
HVAC System Intermittently Blows Cold Regardless of Setting
V871408 2037933
Technical Bulletin (HVAC System Intermittently Blows Cold Regardless of Setting): Customers may experience the following condition: * HVAC system intermittently blows cold regardless of blend door/temperature setting. The product solution for this issue was that Improved Manual Temperature Control Module (MTC) software had been introduced in production
Edition97
ODIS Service Update
Edition98
Elsa newsletter
2037785
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2037787
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
271401
Customer May Experience a Discharged Battery
TB511401
Rattle, Tick or Squeak from the Instrument Panel Area
V271401 2037785
Technical Bulletin (Customer May Experience a Discharged Battery): This document involves updating the Folding Seat Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The production solution to this issue is Improved Folding Seat Module (FSM) software has been introduced in production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V511401 2037787
Technical Bulletin (Rattle, Tick or Squeak from the Instrument Panel Area): A sheet metal contact or touch condition under the cowl panel cover in either right or left corner of the plenum below the hood hinge may cause the rattle, tick, or squeak noise. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
VWP1403
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI® Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers
TT321401
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
TB001406
PDI - Vehicle Inspection, Protection Removal and Detailing
Edition89
VW Elsa Newsletter
TT 44-13-04
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT501401
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
941403
Exterior Lights, Moisture Accumulation
Edition88
VW Elsa Newsletter
921402
Washer Level Sensor
TT 37-12-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SVM3339
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations.
2020354
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB171401
Engine Change Oil Indicator Message ON Prematurely (U.S. Only)
V171401 2020354
Technical Bulletin (Engine Change Oil Indicator Message ON Prematurely): Based on engine operating conditions, some Routan vehicles may display the ?change oil? indicator message more frequently than the every 6,000 miles (MY2009-2010), 8,000 miles (MY2011-2012) and 10,000 miles (MY2013-2014) scheduled maintenance intervals. In some instances, the ?change oil? indicator may illuminate as early as 2,500 miles (MY2009-2010) or 3,500 miles (MY 2011-2014) from the vehicle in-service date or from the last oil change. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition85
VW Elsa Newsletter
2028844
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
961402
Rear cargo lower lift gate trim panel cargo light opening is too large.
Edition84
VW Elsa Newsletter
V961402 2028844
Technical Bulletin (Rear Cargo Lamp Loose or Falls Out when Closing Rear Lift Gate): Rear cargo lower lift gate trim panel cargo light opening is too large. Rear cargo light fasteners weak and do not hold light in place. The product solution for this issue was a New lower lift gate trim panel introduced with reduced light opening specification. July 9th 2011, and a Improved cargo light fastener tab introduced May 17th 2013. This document informs on how to diagnose this issue for Routan vehicles with a make year between 2009 thru 2012, but built before 5-15-2013.
961401
Rear cargo lower lift gate trim panel cargo light opening is too large.
TT921402
Washer Level Sensor
TT971401
Washer Level Sensor
V961401 2028844
Technical Bulletin (Rear Cargo Lamp Loose or Falls Out when Closing Rear Lift Gate): Rear cargo lower lift gate trim panel cargo light opening is too large. Rear cargo light fasteners weak and do not hold light in place. This technical solution for this issue was New lower lift gate trim panel introduced with reduced light opening specification. July 9th 2011 Improved cargo light fastener tab introduced May 17th 2013. This document gives the procedure to diagnosis if a issue is present
TB001303
Removing Paint Contaminants from Exterior Paint
Reference - Refl
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
TT 00-14-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT001401
To identify a misfiring cylinder when a random fault is set (P0300), utilize the following; Select PCM (ECM) from the module menu (figure 1). At the top of the screen, mouse over ?Monitors? to open the drop down list. Select OBD II monitors. From the OBD II monitor list (figure 2), scroll down and select ?Which cylinder is misfiring?(figure 3). A value block displaying all cylinder misfire counts can be viewed and also monitored while running to isolate the causal cylinder. Once the specific cylinder(s) have been isolated, proceed with misfire diagnosis to determine root cause and repair as necessary.
08-042-14
Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
871402
HVAC, Unpleasant Odor
TT 91-11-09
Tech Tips (All Navigation Radios-All Models): When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. This document provides Examples of day and night modes:
TT911109
All Navigation Radios-All Models
2033247
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB461404
This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors.
V461404 2033247
Technical Bulletin (Front Brake Judder And / Or Vibration issues): This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB001404
Squeaks, Rattles, Noise, Repair Materials
V001404 2010380
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
Edition80
Quick Spec Guides Now published on ServiceNet
TB461403
Brake Disc Pulsation or Vibration (U.S. Only)
Warranty
Volkswagen Warranty Policies and Procedures ? April 2014
871401
HVAC, Unpleasant Odor
TB151402
Proper Removal of Engine Cover to Avoid Breakage
231403
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
231402
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
941402
Exterior Lights, Moisture Accumulation
TB401401
CV boot damage identified.
2033846
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB001402
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT961402
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
TB461402
Brake Disc Pulsation or Vibration
TT 37-12-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
921401
Wiper Motor Noisy or Inoperative
TB001403
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT641402
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM 09117.
Edition69
VW Elsa Newsletter
EN-122313
VW Elsa Newsletter.
Edition67
VW Elsa Newsletter
TT441304b
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
TT 72-08-02
Tech Tips (Third Row Seating): This document informs Pulling up on any of the third row seating legs is not recommended as this may cause the leg(s) to not fold flat when the seat is in the stowed position. If the third row seating leg(s) do not fold flat into the seat, the tension spring on the affected leg(s) will need to be replaced. Repair kit part numbers, for reference only, are in this document:
TT72-08-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT720802
Pulling up on any of the third row seating legs is not recommended (Figure 1) as this may cause the leg(s) to not fold flat when the seat is in the stowed position (figure 2). If the third row seating leg(s) do not fold flat into the seat, the tension spring on the affected leg(s) will need to be replaced.
EN-12913
VW Elsa News Letter
Edition65
Volkswagen Elsa Newsletter
211302
Rattling Noises from Engine Compartment Area or Exhaust System
461304
Front Brake Judder And / Or Vibration
TB461304
This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors
V211302 2024061
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
V211302-2024061
Rattling noises from engine compartmen area or exhaust system.
V461304 2033247
Technical Bulletin (Front Brake Judder And / Or Vibration): This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors
V461304-2033247
Front brake judder and/or vibration.
Edition64
VW Elsa Newsletter
Edition 63
Webinars and Job Aids.
Edition63
VW Elsa Newsletter
TT441304
Steering Wheel Off Center.
Edition 62
Software updates.
Edition62
VW Elsa Newsletter
TT 00-13-04
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
TT001304
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
TT001304A
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
TT271302
Turn the ignition key to the START position. If the engine does not crank but a clicking noise can be heard from the starter, install a jumper cable from the battery negative cable to the engine block and attempt to start the engine again. If the engine now cranks perform the following Repair Procedure A. If it still does not crank, perform Repair Procedure B.
TT 44-13-03
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments.
TT441303
Tech Tips.
Edition 60
ODIS Quick Reference Guide.
Edition60
VW Elsa Newsletter
2012 Maintenance
Maintenance Schedule.
Maintenance - 20
2012 USA Volkswagen Maintenance Schedule by Miles
MaintenanceB
USA Volkswagen Maintenance Schedule by Miles - Routan Only
TT 91-12-08
Tech Tips (Bluetooth Compatibility): This document informs of the web address that can be used to check Bluetooth compatibility for all 2011, and newer vehicles, as well as 2010 Routan
TT911208
Bluetooth Compatibility
871301
HVAC, Unpleasant Odor
Edition57
VW Elsa Newsletter
TT 27-13-02
Tech Tips (No Crank/ No Start Starter Will Not Engage and there are No Related Codes): This document informs of two procedures to preform if the engine does not crank but a clicking noise can be heard from the starter.
TT27-13-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Edition54
VW Elsa Newsletter
TB171303
Oil Consumption Measurement
TT 24-13-05
Tech Tips (Squeaking Noise Coming from the Engine at Idle): The customer may hear a squeaking noise at idle. This may be caused by the PCV valve. The valve is mounted to the right rear cylinder head (Exhaust Camshaft). This document informs how to diagnose the issue, and where information can be found to repair the issue.
TT24-13-05
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT241305
The customer may hear a squeaking noise at idle. This may be caused by the PCV valve. The valve is mounted to the right rear cylinder head (Exhaust Camshaft).
VWP1322
Section 3.30.2 Volkswagen Carefree Maintenance Policy Modifications
TB001304
Choosing Service Numbers ? Transmission and Drivetrain
TT 27-11-03
Tech Tips (Battery Testing Info): This document informs Prior to testing the battery on any 2009 - 2014 Routan, first reference TB 2018694 (V271302) Battery, Use CCA when testing with the Midtronics MCR-340, Midtronics In-Charge 940 (INC 940), or VAS-6161.
TT 46-13-01
Tech Tips (Uneven Rear Brake Pad Wear): For uneven rear brake pad wear, off-brake noise or an issue other than the piston does not screw-in or re-adjust out, Do Not replace the rear caliper assembly. This document informs what, where to inspect for issues, and if replacement is necessary.
TT27-11-03
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT46-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT461301
For uneven rear brake pad wear, off-brake noise or an issue other than the piston does not screw-in or re-adjust out, Do Not replace the rear caliper assembly.
2033728
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
601302
Sunroof Opens But Will Not Close and / or Cycles Back to Open and / or Sunroof Glass Scratched
V601302 2033728
Technical Bulletin (Sunroof Opens But Will Not Close and / or Cycles Back to Open and / or Sunroof Glass Scratched): This bulletin involves inspecting sunroof glass clearance, and if necessary, modifying the sunroof reinforcement, to allow adequate clearance for sunroof glass travel. The product solution to this issue was Vehicles produced after November 1st 2012 will have improved sunroof opening dimensions.
2033285
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
9113121
RHR Navigation Map Enhancements
911321
RHR Navigation Map Enhancements
V911321 2033285
Technical Bulletin (RHR Navigation Map Enhancements): Customers may experience a condition were new roads and new point of interests are not accurately displayed on their navigation system. This document informs updating the navigation software will help address most of the map inaccurate results. Which lead to the production solution of an updated map database software MY2013 (RHR).
Edition53
VW Elsa Newsletter
2018694
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
271302
Battery, Use CCA when testing with the Midtronics MCR-340, Midtronics In-Charge 940 (INC 940), or VAS-6161
V271302 2018694
Technical Bulletin (Battery, Use CCA when testing with the Midtronics MCR-340, Midtronics In-Charge 940 (INC 940), or VAS-6161): When testing the original factory battery in the Routan, for warranty purposes it is required to use the CCA rating of the factory battery label. The production solution to this issue is that no production change was required.
PDI - VW ROUTAN
Routan Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
PDITECHCHECK3
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
VWS-13-02
Warranty Information (VW Engine Oil Reimbursement Table ? VW Castrol Oil Program): This communication contains the ?Volkswagen Engine Oil Reimbursement Table ? VW Castrol Oil Program? document which has been updated and is effective on October 1, 2013. This table is also available on WISE under Resource Center > Castrol Oil Program > VCOP Engine Oil Reimbursement Table.
Edition52
VW Elsa Newsletter
TT2407103
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
2021283
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB371302
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle.
TT 28-11-02
Tech Tips (Start/Stop Button Installation at PDI): New Routan SEL vehicles should be equipped with a start/stop button which is to be inserted into the WIN module during PDI. The button is shipped in the by-pack (found on the third row seat) is shown in this document.
TT28-11-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT281102
New Routan SEL vehicles should be equipped with a start/stop button which is to be inserted into the WIN module during PDI. The button is shipped in the by-pack (found on the third row seat) as shown below.
V371302 2021283
Technical Bulletin (Automatic Transmission, Determining Repair versus Replacement): This bulletin provides a procedure to determine "repair" versus "replacement" of an automatic transmission. This procedure is to be used "After" the transmission has been removed from the vehicle.
PDI - ROUTAN TEC
ROUTAN Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
PDITECHCHECKx
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
661301
Damage on External Chrome or Aluminum Surfaces
VWS1303
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th.
TB171302
Oil Consumption Measurement
Action20T8c
Install Misfueling Guard
Edition41
VW Elsa Newsletter
201306
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
TB-20-13-05
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE
PDITECHCHECKw
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Edition39
VW Elsa Newsletter
TB371301
Automatic Transmission Fluid Requirements
V371301 2033975
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.
921302
Wiper Blade Inspection for Proper Warranty Coding
TT 91-13-05
Tech Tips (RHR Radio - iPod Connection Tip): This document informs The RHR radio can control an iPod when the device is connected directly to USB port located on the front of radio. Accessory iPod adapter kits available for other Routan radios will not operate with the RHR radio.
TT91-13-05
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT911305
iPod Connection Tip
Action20T8a
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for dealers to share with customers about the misfueling guard.
911312
RNS 315 Hardware Failure
TB461303
Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
Action20T8b
Install Misfueling Guard
TT 97-12-05
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT-97-12-05
VOLKSWAGEN: DUE TO INTERIOR HIGH SPEED (IHS) CAN BUS, HEADLIGHTS, WINDSHIELD WIPERS AND WARNING LIGHTS CLUSTER COMES ON AND FAILS TO SHUT OFF PROPERLY. MODELS 2009-2013 ROUTAN. *PE UPDATED 07/17/2013 *JS
TT971205
Cluster Warning Lights Coming On, Windshield Wipers Will Not Turn Off, and/or Headlights Will Not Shut Off
TB011314
Engine, Misfire Diagnostic Aid
Edition34a
VW Elsa Newsletter
24Y7
Some customers with Routan vehicles built through January 31, 2012 may Comkplain of harsh 1-3 upshifts when operating the vehicle in the economy (ECO mode)
24YT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ESA-24Y7
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES, WHEN DRIVEN, MAY HAVE A HARSH 1-3 UPSHIFTS IN ECONOMY (ECO) MODE AND MAY HAVE AN ERROR IN SOFTWARE OF TORQUE MANAGEMENT AND CLUTCH HAS MORE PRESSURE THAN INTENDED. MODELS 2011-2012 ROUTAN. *PE
Action24Y7
PCM Software Update
TT191301
After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190° F. When the F265 mapped thermostat opens, the gauge may drop by approximately 60° F before again rising to 190° F. No repairs should be attempted for this normal concern. F265 is pictured below.
TB461302
Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
911310
RNS 315 Hardware Failure
Edition30
VW Elsa Newsletter
TB441403
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TB461301
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TT911114
The Bluetooth module has now been integrated into the navigation head unit on 2012-2013 vehicles with RNS 315 navigation part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Technical Bulletin 91 11 09 (2026015) can be used for the diagnosis.
TT911116
Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
TT911119
GPS Antenna Concerns
911309
Satellite Radio Overview
TB171301
Engine Change Oil Indicator Message ON Prematurely (U.S. Only)
TB401301
Recommended procedure for removing damaged CV boot.
Edition27
VW Elsa Newsletter
2033283
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
911308
Radio Anti-Theft Codes
VWP1305
Engine Exhaust Flap Limited Warranty Extension
Edition26a
VW Elsa Newsletter
TT 20-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT910920
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
2030688
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB-01-13-08
VOLKSWAGEN: THE MALFUNCTION INDICATOR LAMP ILLUMINATED PAIRED WITH DTC0108 (MANIFOLD ABSOLUTE PRESSURE SENSOR CIRCUIT HIGH STORED IN ECM FAULT MEMORY). *JS
TB011308
MIL ON DTC P0108 Manifold Absolute Pressure Sensor Circuit High Stored in ECM Fault Memory
Edition26
VW Elsa Newsletter
TT571302
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
TT 00-13-02
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
V911306 2022739
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
Dealer Letter an
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE Routan RHR Radio Software): This document informs dealers of an upcomming update for RHR Radio Software.
Update Bulletin
UPDATE Technical Bulletin (UPDATE ? 91K3 ? RHR Radio Software): This update has been proactively released to provide the latest enhancements to the RHR radio. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
J49225 RKE TPMS
QUICK INSTALL (J-49225 Routan TPM-RKE Analyzer Software Installation): This document informs the installation of the TPM-RKE Analyzer software on Laptops and PC's and how to update the software from a previous version.
TT 90-11-10
Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.
Edition20
ElsaWeb Newsletter
TT131301
CBFA 2.0T TSI Engine
TT131301a
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
TB001401
Fuel Additive to Help Prevent Sporadic Misfire Faults
TB201305
High Pressure Fuel Pump Diagnosis
2031926
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
911302
Software Enhancements for Radio Model RHR
241208
VOLKSWAGEN: INTAKE MANIFOLD RESTRICTION CHECK. MIL-ON AND 1 OR MORE OF THE FOLLOWING DIAGNOSTIC CODES MAY BE STORED IN ECM FAULT MEMORY. *JS
V201203
VOLKSWAGEN:EVAPORATIVE (EVAP) EMISSION SYSTEM, DIAGNOSTIC TROUBLE CODE DIAGNOSIS. REVISED PROCEDURE DEVELOPED TO TEST EVAP SYSTEM WITHOUT FUEL CAP. *JS
SB012012
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
VSE1219
This communication provides important information on how to obtain the latest alignment programs for Volkswagen through direct download from Service Net. The procedure is available only to dealers that have completed their required VAG alignment upgrades.
Edition13
ElsaWeb Newsletter
TT 24-11-04
Tech Tips (Powertrain Control Module (PCM) Adaptation): To help prevent any malfunctions regarding adaptation of the PCM, make sure the StarMOBILE diagnostic tool is updated to the latest level. This document instructs how to perform the adaption. If StarMOBILE diagnostic tool requires software update, file can be downloaded from a link in document VSS-12-02, available on ServiceNet under Workshop Equipment> StarMOBILE Diagnostic Tool> Service Information.
TT24-11-04
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT241104
Powertrain Control Module (PCM) Adaptation
VSE1218
During the holiday period, DTSS support of VAS-PC and ODIS Service diagnostic software, and VAS Tester diagnostic hardware is scheduled as follows:
VWC1225
Volkswagen Warranty Helpline 2012 Holiday Hours of operation
Edition10
ElsaWeb Newsletter
921204
Wiper Blade Inspection for Proper Warranty Coding
2031285
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB-58-12-04
VOLKSWAGEN: WHEN POWER SLIDING DOOR IS NEAR OR AT FULL CLOSED POSITION, WOULD MAKE CLICKING NOISES AND WOULD FAIL TO POWER CLOSE. MODELS 2011-2012 ROUTAN. *PE
V581204 2031285
Technical Bulletin (Power Sliding Door Will Not Power Close and Makes a Clicking Noise): The Power Sliding Door will not power close and makes a clicking noise at, or near, the full closed position. Customers may experience that the power sliding door will not power close. The sliding door will be stuck in the open position and the motor will make a clicking noise. This will happen when the PSDM loses the position counts. The sliding door will close manually using the inside or outside door handle. Flashing the PSDM will correct this condition. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
2029303
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
V581203 2029303
Technical Bulletin (Sliding Door Trim Contacting Vehicle Rear Quarter): The customer may experience a door trim panel contacting the quarter panel on either side when opening either of the sliding doors. This bulletin involves installing an additional door panel retention point to prevent the door panel from bowing and contacting the body when the sliding door is opened. This document informs how to diagnoise and the procedure to service this issue. This bulletin involves installing an additional door panel retention point to prevent the door panel from bowing and contacting the body when the sliding door is opened.
TT151203
When diagnosing faults P0300, P0301, P0302, P0303, P0304, P0305, and/or P0306 for cylinder misfires, perform a Cylinder Combustion Pressure Leakage Test before replacing any components.
TT151203a
When diagnosing faults P0300, P0301, P0302, P0303, P0304, P0305, and/or P0306 for cylinder misfires, perform a Cylinder Combustion Pressure Leakage Test before replacing any components.
TT 58-12-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
V911222 2022739
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
Reference Guide
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins.
TT 97-12-04
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
T 57-12-09
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2029938
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2030699
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB-15-12-01
VOLKSWAGEN: ALL MODELS EXPERIENCE THE TIMING CHAIN SLIPPING, RATTLING NOISES OF THE ENGINE AFTER STARTING, AND ENGINE FAILS TO START. 2008-13 ALL MODELS. *PE
TT371202
When diagnosing a transmission concern on a Routan, a quick learn may be suggested as a first step on vehicles with no fault codes. It will also be requested to observe the before and after quick learn values of the CVI.
TT 15-12-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT371201
The transmission will skip select gears during shifts to allow the engine to operate at lower speeds.
TT271103
Prior to testing the battery on any 2009 - 2014 Routan, first reference TB 2018694 (V271302) Battery, Use CCA when testing with the Midtronics MCR-340, Midtronics In-Charge 940 (INC 940), or VAS-6161.
941401
Exterior Lights, Moisture Accumulation
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.