TT 00-13-04_7
Other
Permission to change Daily Order upgraded to RED Order
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TT 00-13-04_7
Permission to change Daily Order upgraded to RED Order
V0026012081638_2
Differences between a leak and seepage
VOS-26-42
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
V1718062017813_24
Oil Consumption Measurement and Electronic Oil Consumption Measurement
TT 10-18-02_2
Lubricating engine components before reassembly.
TT 13-20-01_3
Instruction, how to lubicate engine before initial start.
V6919012010479_17
Inquiries
V1719012012855_81
Volkswagen Engine Oil Standards
VOS-26-21
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
V0018092053065_6
Safety Related Inquiry and Reporting
V9422022066761_4
Damage Inspection of Park assist sensors
VOS-26-15
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
V5515032021354_9
Paint color and/or finish of the engine compartment may not match the exterior paint color
VOS-26-01
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
V4016012043146_4
What is and what is not a leaking suspension strut.
V0116132033805_11
Engine misfire diagnostic aid.
V1917012022548_15
G12Evo can now be mixed with previous coolants.
V3718022033975_14
Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
V1718062017813_23
How to measure engine oil consumption.
V0017132033846_25
Fuel Additive to prevent sporatic misfire
V0116152014815_19
A list of suggested fuel stations
V8718102043704_24
GFF Requirements regardless of concern plus System flush requirement
V0017132033846_24
Fuel Additive
V4616012043146_3
How to identify and when to replace a leaking strut
V1719012012855_79
Volkswagen Engine Oil Quality Standards (U.S. Only)
V8720022061094_9
How to check for HVAC system leaks using nitrogen.
V1719012012855_78
Volkswagen Engine Oil Quality Standards
V1917012022548_14
Identifying and Mixing Engine Coolant
V0024012076283_1
Diesel Models only. Repurchase Prior to Repairs
V1719022012855_77
Engine Oil Standards
V5515032021354_8
Lack of paint under roof
V0018092053065_5
Additional reporting
CampTip_RNA_VW
Vehicle Concerns Before Recall Repair Available
V1718062017813_19
How to perform the engine oil consumption measurement
V0116132033805_10
Engine Misfire Diagnostic Aid
V0118122014603_20
How to manage software versions using VW diagnostic Tool
V1718032037201_19
Checking Engine Oil and correctly reading dip stick
V1719012012855_76
A list of engine oil that meet Volkswagen Engine Oil Standards
V3718022033975_13
Fluid requirements
TT 00-24-01
Wind & Water Leak Checking
V0017132033846_23
Fuel additive to help with misfire faults
V0116152014815_18
Recommended Gasoline Quality
V271901201189426
Battery testing
V1719012012855_75
Engine Oil Standards
TT 10-12-01_3
Engine Replacement Tip
V1719012012855_74
Engine oil quality standards
V1719012012855_73
Engine oil quality standards
V171901201285572
Engine oil quality standards
V171905201285571
VW Engine oil quality standards
V171901201285570
VW Engine oil quality standards
V171901201285569
VW Engine oil quality standards
V691901201047916
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V171901201285568
VW Engine oil quality standards
V871810204370421
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
V171901201285567
VW Engine oil quality standards
Circular 23EP
Vehicles included in this action have been identified as having received the Diesel Approved Emissions Modification (AEM). Volkswagen dealers will inspect the software level on the vehicle's Engine Control Module (ECM) to ensure that the AEM software level is current. If a software discrepancy is found, the ECM software will be updated free of charge. Please note that the ECM software check will automatically result in a check of the Transmission Control Module (TCM) software level, which would also be updated to the AEM level, if a software discrepancy is found. Only in the event that current software is not found on a vehicle, there could be an impact on vehicle tailpipe emissions.
Dealer 23EP
Vehicles included in this action have been identified as having received the Diesel Approved Emissions Modification (AEM). Volkswagen dealers will inspect the software level on the vehicle's Engine Control Module (ECM) to ensure that the AEM software level is current. If a software discrepancy is found, the ECM software will be updated free of charge. Please note that the ECM software check will automatically result in a check of the Transmission Control Module (TCM) software level, which would also be updated to the AEM level, if a software discrepancy is found. Only in the event that current software is not found on a vehicle, there could be an impact on vehicle tailpipe emissions.
V171905201285566
VW Engine oil quality standards
V271901201189425
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
V0018092053065_4
Safety Related Inquiry and Reporting
V171901201285565
Update to Volkswagen engine oil standards
V271503201607612
Diagnostic assistance for excessive static current draw
V171901201285564
Volkswagen Engine oil quality standards, update to attachments.
VOS-23-21
This communication is a notice for software changes with the ODIS program for specific cars.
V271901201189424
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V2719012011894_2
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V011812201460319
Software Version Management (SVM) instruction.
V371802203397511
Automatic Transmission Fluid Requirements
V171806201781318
Engine Oil Consumption Measurement Instruction and Work sheet.
V171901201285563
Volkswagen Engine Oil Standards, updated to include model year 2024.
V001713203384619
Gasoline fuel additive
V0116132033805_8
Diagnostic Aid for engine misfire.
V011615201481517
Gasoline quality information in regards to gasoline engine performance.
VOS-23-14
This communication is a notice for software changes with the ODIS program for specific cars
V171901201285562
Volkswagen Engine oil quality standards, update to attachments.
V191701202254810
Introduce new engine coolant compatible with all models and all model years.
V171901201285560
Engine oil quality standards, update to attachments.
V171901201285559
Volkswagen Engine Oil Quality Standards
V4016012043146_2
Strut or Shock leak assessment.
V171901201285558
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
VWP-23-01
This Document informs dealers on VWP-23-01
V691901201047915
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01
Radio knob replacement instead of radio replacement w/ knob part number.
V171901201285557
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Dealer 23EM
SERV_ACT - Engine Control Module (ECM) Software
SM 77-2022
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V171901201285556
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V941901201152119
Update model year applicability to include 2023.
V271901201189422
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
WLA-22-15
ACC Calibration Process
V171901201285554
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
VWP-17-06
This Document informs dealers on VWP-17-06 revised.
VW_TDI_Buyback
Evaluate TDI vehicle for repurchase prior to repairs
TT 01 20 05_4
DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).
SM D-2022
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V0017062033708_8
update to required vehicle wash shampoo.
V171901201285553
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
CT_batt_charger
Minimum battery charger requirements during software updates
V171901201285551
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
VOS-22-27
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V171806201781317
Engine oil consumption measurement.
V171901201285550
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
TT 20 09 01_5
Gasoline quality check. Update to model and model year applicability.
V011812201460318
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V0116132033805_6
Engine misfire diagnostic aid.
V011615201481514
Gasoline quality.
V171901201285548
VW engine oil specifications. Update to model year applicability.
V001713203384615
Recommended fuel additive to avoid engine misfires.
V3718022033975_8
Auto Trans fluid requirements.
V271901201189420
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V8720022061094_7
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V171901201285547
VW engine oil specifications. Update to attachments.
V8720022061094_5
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
TT 13 20 01_2
Engine oil pressure priming.
TT 01 20 05_3
Diagnostic aid for DTC P0088 & P1025.
V871812200556627
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
V271901201189419
Battery Testing and Charging using recommended VW test equipment.
TT 27-10-02_4
Battery Tester VAS 6161 introduction.
V171901201285546
Update engine oil quality standard lists (attachments)
V941901201152118
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
V171901201285545
Update engine oil quality standard lists (attachments)
V171806201781316
Engine oil consumption measurement. Update procedure and work sheet.
V271503201607611
Discharged Battery, Diagnosis for excessive current draw.
V1917012022548_9
Update model and model year applicability, introduce new coolant G12Evo.
V171901201285544
Update engine oil quality standard lists (attachments)
V171901201285543
Update engine oil quality standard lists (attachments)
VOS-22-03
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
A002155201173212
This bulletin contains general instructions for software updates.
V171901201285542
Update engine oil quality standard lists (attachments)
V271901201189417
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
TT 01 21 03
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
V171901201285541
Update engine oil quality standard lists (attachments)
V691901201047914
Update to model year applicability.
V171901201285540
Update engine oil quality standard lists (attachments)
V0018092053065_3
Additional safety related Inquiry and Reporting instruction.
V171901201285539
Update engine oil quality standard lists (attachments)
V871810204370416
A/C Compressor replacement requirements, updated to include additional model year applicability.
V171901201285537
Update engine oil quality standard lists (attachments)
V171901201285536
Update engine oil quality standard lists (attachments)
V001713203384614
Fuel Additive to Help Prevent Sporadic Misfire Faults
V0116132033805_5
Engine Misfire Diagnostic Aid. Updated to include additional model and model year applicability.
V171806201781315
Engine oil consumption measurement.
V011615201481513
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V011812201460317
Software Version Management (SVM)
V171901201285535
Update engine oil quality standard lists (attachments)
SM 44-2021
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V871812200556626
Removing musty odor from A/C system. Updated to include additional model and model year applicability.
V171901201285534
Update engine oil quality standard lists (attachments)
ELSAallignVW
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
CustomerLetter
2009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota
CustomerLetterB
Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011
TT 66 20 02_2
Trailer hitch install, module programming, Update to existing Tip
TT 00 13 04_6
Parts ordering information
V171901201285533
Update engine oil quality standard lists (attachments)
QT Trailer
Information on the location of trailer brake controller connector and adapter harness creation.
V3718022033975_7
Transmission Fluid requirements updated to include additional model year applicability.
V941901201152117
Exterior lighting moisture in lens updated to exclude LED lighting.
V011615201481512
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V001713203384613
Update to top tier brochure purchasing url.
V011812201460316
Software Version Management (SVM) instruction updated to include model year 2021
V171901201285532
Updated to include update recommended engine oil attachments.
TT 97 14 02
Data link diagnostics and tips
V871810204370415
A/C requirements, update to title.
V1719012012855_3
Updated to include an additional model year applicability.
V271901201189416
Battery testing. Updated to include additional model and model year applicability.
V5515032021354_7
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match exterior paint finish.
SM C-2020
This special notice is to inform dealers to return the part numbers listed (State of California only).
TT 57 10 15
Updated key ordering protocol
V8720022061094_2
Using Nitrogen to assist in finding A/C refrigerant leaks.
V171806201781314
Oil consumption test updated to include additional models and model year applicability.
V8720022061094-1
Using Nitrogen to assist in finding A/C refrigerant leaks.
Circular 23BZ
During routine evaluation testing, it was determined that some software functions required updates.
Dealer 23BZ
During routine evaluation testing, it was determined that some software functions required updates.
TT 00 16 02-4
Mandatory fastener.
TT 01 20 05-2
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
TT 45 09 05-6
Antilock brake function test direction.
V0017062033708-6
Updated to include additional models and model year applicability.
TT 01 20 05
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
V0017062033708-5
Updated to include additional models and model year applicability.
TT 45 09 05
Antilock brake function test direction.
V871810204370412
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
VW Part Labels
Recall Reminder Part Labels
TT 13 20 01
Oil pressure priming after engine replacement or internal repair.
TT 45 09 05ss2
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
VOS-20-25
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V001717203384611
Update brochure part number and recording URL. Update model and model year applicability.
V871806201994715
Metadata update (add MY 2014 Eos (missing).
V0018052010380_8
Update to include 2020-2021 model and model year applicability.
V871806201994714
Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
V871811204389310
New machine version added to table.
TT 97 20 01 SS1
Voltage Drop Testing. Updated for picture clarity.
VOS-20-15
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TT 97 20 01
Voltage Drop Testing.
V941901201152115
Updated to include additional models and model year applicability.
VOS-20-14
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
VWALLMDLTRECHNS
Tire Chain Information (for California dealers only) All Model Years. Information only for all other dealers.
V171901201285530
Update to Volkswagen engine oil specification attachments.
VOS-20-11
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TT 57 10 11
Additional Guided Functions programming assistance. Updated to include additional model year applicability.
TT 20 09 01
Update to existing tip for fuel quality checking.
Dealercomm200310
Volkswagen After Sales Weekly Communication - March 10, 2020
VOS-20-08
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V171901_2012855
Update to Volkswagen engine oil specification attachments.
TT 01 20 01
ERP fault information.
VOS-20-05
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V171901201285528
Update to Volkswagen engine oil specification attachments.
V1917012022548_8
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
V1917012022548_7
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
V011812_2014603
Update model applicability to MY 2020.
VOS-19-34
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
0810TorgSrvXprs
Added: Torque Spec table
V871806_2019947
Include new special tool adapter and 2018 model year Jetta only
V871810_2043704
Update to mode; and model year applicability.
V871811_2043893
Update to mode; and model year applicability.
VOS-19-29
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
VOS-19-27
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V001901_2040590
Include additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
VOS-19-24
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TT 001202
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Quick Reference Update Guide.
VWP-18-04
This document informs dealers of the Extended Emissions Warranty Limited Warranty Extension for 3.0L TDI Gen 1.1 vehicles. Added clarification on totaled vehicles and loaners
30DayInvCklst
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
VOS-19-22
This document outlines updates to the software used to perform vehicle diagnostics
Quicktip 1.2_TB
Trailer braking information.
TT 00 19 01
Vehicle Fuse location assistance.
VOS-19-20
Document detailing changes and fixes to ODIS Service Diagnostic software.
VWP-15-06
This Document informs dealers on the Revised VWP-15-06 to exclude the fuel sample requirements.
V231704_2041057
Updated to include an additional warranty claiming statement.
171901_2012855
Remote Key Battery Replacement
V001808-2053065
Additional Safety Inquiry and Reporting instruction.
V001809-2053065
Additional Safety Inquiry and Reporting instruction.
V171805-2012855
Engine oils which meet Volkswagen oil quality standards.
V171806-2017813
Update to TB to include model year 2018 & 2019 applicability.
V231704204105710
High Pressure Fuel Pump diagnosis.
V871812-2005566
Update vehicle metadata.
VOS-19-15
This document details updates to the ODIS diagnostic software. Updates include fixes to SVMs and diagnostic tests. Also includes 2009 Tiguan.
Email Important
Email Important TDI Announcement Duplicate Photos in IN-FORM
VOS-19-11
This document outlines fixes within the ODIS vehicle diagnostic software for various test plans.
Adhesive Circ
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
Quick Tip 1.1
Information on the location of trailer brake controller connector and adapter harness creation. This document also applies to the 2004 Touareg.
TT 94 19 02
Adaptive front lighting descriptive
SM 33-2019
The part number listed in the document is to be returned if it meets the criteria provided.
TT 26 19 01
Engine Start Not Possible Message, AdBlueÃÂî SCR Reset for Lock out. Update to adaptations channel.
TT 26 19 01ss1
Engine Start Not Possible Message, AdBlueÃÂî SCR Reset for Lock out. Update to adaptations channel.
TT 91 19 01
Alternative method for radio code retrieval.
SM 27-2019
The part numbers listed in the document are to be returned and only the superseded part numbers used going forward.
V171901-2012855
Engine Oils Which Meet Volkswagen Oil Quality Standards
VSE-19-04
VAS6430/9 requirements reminder communication.
Gasoline Engine
Gasoline Engine Misfire Diagnosis document
V271901-2011894
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
V941901-2011521
Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
TT 90 11 01
Instrument cluster production mode solution, updated to include additional model and model year applicability.
TT 26 16 01
AdBlue® mixture specification update when using refractometer
VWC-17-11-201901
This Document informs dealers on the Revised VWC-17-11 - REVISED - Pre-existing MIL-On Condition in Regards to the TDI AEM Recalls for Customer Vehicles (Revised 12/17/18). Gen 1, Gen 2 and Gen 3 2.0L TDI no longer apply.
VWC-17-11-201812
This Document informs dealers on the Revised VWC-17-11 - REVISED - Pre-existing MIL-On Condition in Regards to the TDI AEM Recalls for Customer Vehicles (Revised 12/17/18). Gen 1 and Gen 3 2.0L TDI no longer apply.
TT 91 18 18
Horn and ancillary steering wheel controls diagnosis.
3-0L TDI Emissio
Campaign Parts Bulletin_3.0L TDI Emissions Recalls 23R3, 23V1 & 23V6
TT 00 18 02
DTC Status Bit Definitions.
TT 10 12 01
Engine replacement tip
TT 21 18 01
Incorrect removal of Turbocharger oil feed line may cause engine damage
VWP-17-16-201809
This Document informs dealers to upload fuel receipts to INFORM rather than Doc-IT
VWC 18 09
This document advises dealers regarding the mandatory fuel refill for vehicles receiving the 3.0L TDI emissions modification.
V011812-2014603
Update content and include additional models and model year applicability.
VW 3-0L TDI GEN
TDI Announcement: VW 3-0L TDI GEN 1-1 Resale Approval
Emissions Servic
The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on. Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.
VWP-17-15
This document informs dealers of coding instructions for AdBlue refills after AEM performed for 3.0L TDI Gen 1.1, Gen 1.2, Gen 2.1 and Gen 2.2 Touareg vehicles.
VWP-17-16
This document informs dealers of coding instructions for fuel fill after AEM performed for 3.0L TDI Gen1.1, Gen 1.2, Gen 2.1 and Gen 2.2 Touareg vehicles.
Important TDI An
Important TDI Announcement: Upcoming Close of 2.0L Settlement Program
TT 24 13 03
Updated existing tip to include latest model years for explanation of P130A
VWC-18-08
This document advises dealers regarding the mandatory fuel refill for vehicles receiving the 3.0L TDI emissions modification.
A971861 2013504-
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
TT001703
Tip for Scan tool concerns that may occur duing a test plan
V001713 2033846
Update brochure part number, literature ordering websie address and include an additional model year applicability
TT 271002
Updated to include model year 2014 thru 2018 applicability.
SM 12-2017 VWMEX
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
SM 59-2017
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
TT 011503
Update to expand fuel testing for lean DTCS.
TT 200901
Update to existing tip for fuel quality checking.
V201702 2034072
Updated to include an additional diagnostic trouble code (P04F0)
TT 261103
Multiple steps within a step, corrected text.
V171701 2012855
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
Quick Tip - Trai
Trailer braking information
V1.0
Trailer towing information
SM 44-2017 EN
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
VAS 6154 Replacement Part Setup Guide
V001706_2033708
Update TB to include model year 2016 & 2017 applicability
Quick Reference
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Offboard Diagnos
Dealer Communication - Offboard Diagnostic Information System Service (ODIS) for GEN 2 flash
1-2017 Update
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
V261605 2041110
Include additional diagnostic Trouble Code (DTC) applicability.
V691601 2010479
Update model year applicability to include 2017.
TT 00-16-02
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V261604 2041110
Update model year 2015 and 2016 Touareg and include VIN ranges.
V401602 2040561
Updated to include model year 2017 applicability
V871622 2019947
Update to model year applicability.
VWP-16-07
This bulletin informs dealers of a warranty extension on the AdBlue heater.
V001605 2033846
Updated to include additional model year applicability.
V011615 2014815
Update to include additional model year applicability.
V191602 2022549
Update model year applicability.
V371602 2033975
Updated to include an additional model year applicability.
V871620 2005566
Update model and model year applicability.
TT0116062045551
EXPLANATION TO CLARIFY LACK OF MODULE COMMUNICATION BASED ON SELECTION OF SALES CODE IN THE SCAN TOOL.
TT011606_2045551
EXPLANATION TO CLARIFY LACK OF MODULE COMMUNICATION BASED ON SELECTION OF SALES CODE IN THE SCAN TOOL.
TT 97-12-02
Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT001601
Contacting the parts helpline
V231605_2041057
Updated to remove redundant Touareg fuel seneor part number (sensor now comes with fuel line).
V941601_2011521
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL 2017 MODELS
TT 911117_203118
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS. NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
V011613_2033805
ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED.
VST-16-01
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
V581601-2039001
To update Claim processing statement.
Ref. - Reflash U
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
V011606_2014603
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL MODELS FOR 2015, 2016, 2017 MODEL YEAR APPLICABILITY.
TT 97-14-02
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION.
DEALER LETTER -
EMAIL TO DEALERS EXPLAINING THAT THE REGISTRATION PERIOD FOR THE TDI GOODWILL PACKAGE FOR THE 3.0L TDI HAS BEEN EXTENDED.
VWS-15-01
THIS COMMUNICATION INFORMS DEALERS OF THE WARRANTY CLAIM CODING FOR 30-DAY INVENTORY MAINTENANCES ON 2.0L AND 3.0L TDI VEHICLES.
V501604 2014370
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
TT 26-16-01
Tech Tips for TDI-Recommended AdBlue Concentration
TT 97-14-02ss1
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
STP4-STP6 UPDATE
Informing of a update of codes for the Inventory Vehicle Open Campaign/Action Report
Edition174
Elsa Newsletter
Edition173
Fuel Additive to Help Prevent Sporadic Misfire Faults
TB191601
Electric coolant fans continue to run after ignition is switched off.
TB231601
MIL on, No start, Running rough with DTCs P0087,P0088 or P0191 stored in ECM Fault memory.
V231601 2041057
A guide on what to do after checking fuel rail ssytem pressure for issues, and the fuel rail pressure sensor itself for issues. When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump
Update 02122016
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
UpdateGuide
Quick reference update guide.
Edition172
Elsa Newsletter
TB001602
Fuel additive to help prevent sporadic misfire faults.
TB011602
Gasoline quality.
V001602 2033846
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
V011602 2014815
Technical tips on what to do if improper gasoline has been added to the vehicle.
V191601 2022549
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
TB371601
Automatic transmission fluid requirements.
TB401601
Strut or Shock Absorber Leak Assesment.
V371601 2033975
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
V401601 2043146
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak. Document contains examples of Strut or Shock Absorber Leak Assessments
TT 90-13-02ss3
How to Reset Inspection Service and Interval Service software
Airbag
Airbag Issues.
Engine Oil Capac
VW Engine Oil Capacities.
Revised_Oil_Capa
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
V871621 2043893
Updated to include additional model year applicability.
Customer FAQ - T
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues.
Customer Package
Goodwill Package.
Customer Program
This document includes what incentives are included in the Volkswagen TDI Customer Goodwill Package.
V231508 2041057
Technical Bulletin (Fuel Rail/System issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using this documents service section informs of the procedure
V011528 2033805
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
SB-48326
VOLKSWAGEN: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SEE DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN VEHICLES, A WARRANTY EXTENSION HAS BEEN ISSUED FOR HIGH PRESSURE FUEL PUMP. MODEL 2009-12 TOUAREG, 2012 PASSAT. *PE
V231506 2041057
Technical Bulletin (Fuel Rail/System Pressure, and Fuel Rail Pressure Sensor issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump. This document contains a deeper procedure, and part table numbers. Also this document contains the method to diagnose, and to service this issue
V201503 2031426
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
V241505 2038161
Technical Bulletin (Intake manifold runner position sensor issues): This document informs what repairs are needed to fix the issue. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
V921502 2026253
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
V581501 2039001
Technical Bulletin (Corrosion, Rear Inner Doors in Door Fold Area): Corrosion in the fold of the rear door issue. This document contains information on how to diagnose, and service this issue. This document also gives examples on filling out a claim form for the service.
V011518 2023591
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): A Volkswagen TDI clean diesel is not ready for I/M (Inspection Maintenance) testing due to readiness codes not being fully set. Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. This document contains how to read the OBD readiness codes to diagnosis the status of the car, and gives examples on what is necessary to have the car up to spec
V261505 2041110
Technical Bulletin (Selective Catalyst Reduction (SCR) heater electronics being ) contaminated with Ad Blue): This document informs what repairs are needed to fix the issue. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
TT 90-11-10
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster.
V871506 2019947
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
V871508 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
TT 01-15-02
Tech Tips (Scan tool lock up/Scan stops at 33%): While performing a GFF scan (with the newer version of ODIS software), the scan tool can lock up at 33%. The document informs how to service this issue
Customer Letter
Warranty Extension for High-Pressure Fuel Pump Certain 2009-2012 Model Year Volkswagen Touareg TDI® Clean Diesel Engine Vehicles & Certain 2012 Model Year Volkswagen Passat TDI® Clean Diesel Engine Vehicles. This warranty extension covers the diagnosis and replacement of the high-pressure fuel pump only if the correct, uncontaminated fuel is present in your vehicle.
Elsa 6-29-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
TB-23-15-02
VOLKSWAGEN: MALFUNCTION INDICATOR LAMP (MIL) IS ON AND ROUGH RUNNING, AND FAILS TO START ON SOME VEHICLES, NO ROOT CAUSE FOUND, CHECK FOR METALLIC PARTICLES IN HIGH PRESSURE FUEL PUMP. MODEL 2009-12 TOUAREG, PASSAT. *PE
V231502 2041057
Technical Bulletin (No Start, or Rough Running issues): When diagnosing the condition(No Start, or Rough Running) on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using the service section of this document.
Elsa 6-22-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
TT 21-10-02
Tech Tips: The document discusses the conditions of when turbo can to be fixed or replaced
V601501 2019568
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function). This document contains Warranty information for coverage, and informs of methods to to service the issue
TT 64-14-02
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Touareg Module S
VOLKSWAGEN DEALERSHIP COMMUNICATION: Based on dealer feedback of ODIS Service module scan lockups on early Touareg. VOLKSWAGEN created a method for a temporary workaround. The document is its procedure
V401501 2040561
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel. The document also gives information on servicing the issue
V201502 2031426
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements
Dealer Letter -
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles
WECF HPFP WEXT
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.
V941501 2011521
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document
TT 27-15-02
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. The wavelengths of some shop lighting interfere with the sensors during calibration.
V271503 2016076
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
V661502 2027119
Technical Bulletin: Diagnosing with Damage on External Chrome or Aluminum Surfaces
TT 26-15-02
Tech Tips: 3.0 TDI Touareg AdBlue Injector Quantity Volume Test
V271501 2011894
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS Charger
TT 57-10-15
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
V241501 2038161
Technical Bulletin (P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory ): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
TT 91-11-03
Tech Tips (Rear View Camera Inoperative issues): The rear view camera operates in conjunction with the rear parking aid system. If there are no faults in the radio or rear view camera, be sure to check the parking aid system for faults. Buzzer or sensor faults must be corrected for proper rear view camera operation.
TT-91-11-03
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. *PE
V011503 2014815
Discusses the issues associated with using contaiminated gasoline. There are recommendations to use top tier gasoline retailers
2039001
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
581402
Corrosion, Rear Inner Doors in Door Fold Area
Edition115
VW Elsa Newsletter
UpdateB
Quick Reference Update Guide
271402
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
TT 00-14-03
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
TT001403
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
TB001413
Fuel Additive to Help Prevent Sporadic Misfire Faults
V001413 2033846
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
Edition109
VW Elsa Newsletter
TB191401
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
V191401 2022549
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.
TB001411
Removing Paint Contaminants from Exterior Paint
V001411 2033708
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint.
TT 20-13-01
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
TT 91-11-17
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. This document informs how to deactivate the safeguard mode.
Edition105
VW Elsa Newsletter
871409
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
V871409 2019947
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
241403
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
AL-2008-2011
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN EXTENSION WARRANTY, WITH SPECIFIC CONDITIONS, 10 YRS OR 120,000 MILES,WHICHEVER IS FIRST, HAS BEEN ISSUED FOR EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL INJECTORS. MODEL 2008-2011. *PE
TT 57-10-11
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
Edition103
VW Elsa Newsletter
241402
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
TT971402
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
241401
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
TB171404
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
V171404 2012855
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
TT211001
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
TB171403
Oil Consumption Measurement
V171403 2017813
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
01 14 18 2036376
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB011418
Update Programming - Cylinder Contribution Faults P0263, P0266, P0269, P0272, P0275 and/or P0278 Stored in ECM Fault Memory
V011418 2036376
Technical Bulletin (Cylinder Contribution Fault issues): This document informs of the Diagnostic strategy for each Cylinder's Contribution/Balance being too sensitive. The product solution for this issue is Improved ECM software to address MIL ON concern. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition98
Elsa newsletter
301402
Slave Cylinder - Clutch Pedal Operation Diagnosis
V301402 2031366
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.
TT 23-14-01
Tech Tips (2009-2014 All TDI (2.0L, 3.0L) Common Rail models Passat, Golf, Jetta, Jetta SportWagen, Touareg Adapting Injector Quantity adjustment correction values (IMA/IVA)): This document informs When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the procedure provided in the document
VWP1403
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI® Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers
Edition93
VW Elsa Newsletter
TT 32-14-01
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
TT321401
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
Edition92
VW Elsa Newsletter
TT 20-12-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT 00-14-02
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize this documents procedure
TT001402
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following
TT231401
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA).
Edition89
VW Elsa Newsletter
TT 50-14-01
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
TT 90-13-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT501401
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
TT901302a
Resetting Inspection Service and Interval Service
941403
Exterior Lights, Moisture Accumulation
V941403 2011521
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
SVM3339
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations.
TT 24-13-03
Tech Tips (Engine Control Module Fault P130A ?Hide Cylinder?): This document informs that DTC P130A ?Hide Cylinder? indicates that excessive misfiring has occurred. As a result, the ECM has turned off a fuel injector to prevent catalyst damage. To address this fault, diagnose and repair all misfire concerns that are present. Repairing the other faults will resolve the P130A.
TB001303
Removing Paint Contaminants from Exterior Paint
Reference - Refl
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
871402
HVAC, Unpleasant Odor
V871402 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
TT 91-14-03
Tech Tips (Vehicles equipped with Premium (RCD 510) Radios ? Coding Information for Replacing ?AC? Suffix Radios with ?AF? Suffix Replacement Unit): When replacing the radio on a 2010 ? 2011 vehicle equipped with a Premium 8 (RCD 510) radio with part number ending in the suffix ?AC? (1K0 035 180 AC), if the replacement part has a suffix ?AF?, make sure that online coding is performed. DO NOT PERFORM ANY SOFTWARE UPDATE OF THE ?AF? RADIO USING AN SD CARD OR ANY OTHER MEANS. No software updates are available for ?AF? suffix radios. Any attempt to update the software using an SD card or other means can result in permanent damage to the radio.
TT911403
Coding Information for Replacing ?AC? Suffix Radios with ?AF? Suffix Replacement Unit
TB001404
Squeaks, Rattles, Noise, Repair Materials
V001404 2010380
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
TT 91-14-02
Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models. A new MDI cable (?MDI Adapter Cable ? Lightning Charger?) is now available through the VW Accessories eCatalog that is made for use with iPhone 5 variants as well as the previously mentioned iPad/iPod models. This cable should provide full functionality on any vehicle equipped with a UMI (Unified Multimedia Interface). On MY 13 and older vehicles equipped with an MDI, the software level of the MDI must be at or above SW 240 (see Technical Bulletin 2024337) in order to be fully functional.
Warranty
Volkswagen Warranty Policies and Procedures ? April 2014
871401
HVAC, Unpleasant Odor
V871401 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB011408
Gasoline Quality
V011408 2014815
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
TB191301
Electric Coolant Fans Continue to Run after Ignition is OFF
TB151402
Proper Removal of Engine Cover to Avoid Breakage
V151402 2032150
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage. This document informs on the procedure to remove the engine cover.
231403
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
V231403 2036656
Technical Bulletin (No Start, or Rough Running due to Fuel Rail issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using the service section of this document. If such an inspection is necessary, the following guidelines must be observed when removing the N290 Fuel Metering Valve.
TB011407
Software Version Management
V011407 2014603
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management (SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
941402
Exterior Lights, Moisture Accumulation
231402
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
V231402 2036656
Technical Bulletin (No Start, or Rough Running issues): When diagnosing a MIL ON, no-start or rough running concern on a common rail diesel vehicle, and no root cause is found after following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump. If such an inspection is necessary, the guidelines in this document must be observed when removing the N290 Fuel Metering Valve
V941402 2011521
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
Edition75
VW Elsa Newsletter
TB001402
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT961402
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
231401
MIL ON in Sub-Freezing Conditions (DTC P0087), Engine Cranks but does not Start
TB001403
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT641402
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM 09117.
Edition69
VW Elsa Newsletter
Edition65
Volkswagen Elsa Newsletter
211302
Rattling Noises from Engine Compartment Area or Exhaust System
V211302 2024061
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
V211302-2024061
Rattling noises from engine compartmen area or exhaust system.
Edition63
VW Elsa Newsletter
TT 00-13-04
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
TT001304
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
TT001304A
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Edition60
VW Elsa Newsletter
871301
HVAC, Unpleasant Odor
V871301 2005566
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
PDIa
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
TT 57-12-02
Tech Tips (Alarm Goes Off When Unlocking Door With Key Cylinder): This odcument informs if the vehicle is entered using the door key, the alarm may activate when opening the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.
TT57-12-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT571202
If the vehicle is entered using the door key, the alarm may activate when opening the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.
Control Module R
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
Guide
P0102, P1128, P1296 - WA front oxygen sensor faults
TB191303
Electric Coolant Fans Continue to Run after Ignition is OFF
V191303 2022549
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
VWS-13-05
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
TB171303
Oil Consumption Measurement
V171303 2017813
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
TT 42-08-01
Tech Tips (Clicking Noise from Rear End): This document informs For a complaint of ?clicking noise when backing up and then braking?, be sure to check the lower outboard control arm in the rear suspension for any play in the bushing. The noise could be mistaken for a differential noise if using chassis ears, because of the noise transferring through the rear axle.
TT42-08-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT420801
For a complaint of ?clicking noise when backing up and then braking?, be sure to check the lower outboard control arm in the rear suspension for any play in the bushing.
Edition52
VW Elsa Newsletter
TT2407103
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
TT901302
Tech Tips.
ESA-23-M-1
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CORROSION FORMING IN DIFFERENTIAL PRESSURE SENSOR CAUSING MALFUNCTION INDICATOR LIGHT (MIL) TO COME ON AND AN ISSUE WITH ENGINE CONTROL MODULE (ECM) SOFTWARE. MODEL 2009-2012 TOUAREG. *PE
TB371302
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle.
TB-20-13-06
VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. *PE
V201306 2034072
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
PDI - TOUAREG TE
TOUAREG Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
PDITECHCHECK2
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
661301
Damage on External Chrome or Aluminum Surfaces
On-car analysis
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
V661301 2027119
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
AnalysisD
please contact VW Helpline before attempting repair
VWS1303
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th.
AnalysisC
On-car analysis list from July 3rd, 2013 please contact VW Helpline before attempting repair
TB171302
Oil Consumption Measurement
V171302 2017813
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
Action20T8c
Install Misfueling Guard
TT 21-13-01
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
Edition41
VW Elsa Newsletter
201306
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
TT211301
If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
TB-20-13-05
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE
V201305 2031426
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
PDITECHCHECK1
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
TB371301
Automatic Transmission Fluid Requirements
V371301 2033975
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.
921302
Wiper Blade Inspection for Proper Warranty Coding
V921302 2024878
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.
Action20T8a
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for dealers to share with customers about the misfueling guard.
911313
Antenna Diagnosis Overview
Edition37
VW Elsa Newsletter
TT241303
When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require diagnosis.
Edition36
VW Elsa Newsletter
TT911117
Replacement Radio/Navigation Unit has no Sound
Action20T8b
Install Misfueling Guard
Edition35
VW Elsa Newsletter
01-13-14
VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE A MISFIRE AND/OR REDUCED ENGINE PERFORMANCE. *JS
TB011314
Engine, Misfire Diagnostic Aid
Edition34a
VW Elsa Newsletter
TT661101
After installing the -J345- trailer recognition control module (vehicles with PR code 1D8 only), wiring harness and plug, the following steps need to be performed in order to enable the system.
TT911304
Radio Navigation Unit Security Label
TT201301
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
TT201301a
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
TT911303
RNS 510 ? Radio Preset Display
Edition30
VW Elsa Newsletter
TT911116
Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
TT911119
GPS Antenna Concerns
911309
Satellite Radio Overview
TT911117a
Replacement Radio/Navigation Unit has no Sound
TT911302
MDI Control of Apple Devices with Lightning Connector (iPhone 5, iPad fourth generation, iPod Nano seventh generation)
VWP1305
Engine Exhaust Flap Limited Warranty Extension
Edition26a
VW Elsa Newsletter
TB-19-13-01
VOLKSWAGEN: IT IS A NORMAL OCCURRENCE FOR THE ELECTRIC COOLANT FANS TO CONTINUE TO RUN AFTER THE IGNITION IS SWITCHED OFF. *JS
TT910920
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
Edition26
VW Elsa Newsletter
TT571302
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
TT 00-13-02
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
V911307 2024337
Technical Bulletin (Factory Installed Media-In (MDI), Updated Programming for Various iPod Concerns): The update programming procedure in this document addresses the following concerns: ? Music skips at beginning of track. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V911306 2022739
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
TT131301
CBFA 2.0T TSI Engine
TT131301a
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
TB001401
Fuel Additive to Help Prevent Sporadic Misfire Faults
V001401 2033846
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB201305
High Pressure Fuel Pump Diagnosis
V201203
VOLKSWAGEN:EVAPORATIVE (EVAP) EMISSION SYSTEM, DIAGNOSTIC TROUBLE CODE DIAGNOSIS. REVISED PROCEDURE DEVELOPED TO TEST EVAP SYSTEM WITHOUT FUEL CAP. *JS
Dealer Letter Ar
VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
VWS-11-06
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
23I1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB23i1
TDI ECM Software Update (FED_EMS)
UPDATE23i1
TDI ECM Software Update (FED_EMS)
Update Bulletin
UPDATE Technical Bulletin (TDI ECM Software Update): This ECM Software update to address customer satisfaction issues. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
921204
Wiper Blade Inspection for Proper Warranty Coding
V921204 2024878
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
VWC0911
Volkswagen Carefree Maintenance Program ? Gasoline Engines (Except Routan) - REVISED
V301204 2031366
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
TT 96-12-08
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
V501205 2014370
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
V011231 2023591
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.
V551203 2021354
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
V911222 2022739
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
Reference Guide
Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the complaints of various cars.
VW Maintenance C
2010 Volkswagen Maintenance Schedule For USA Touareg 3.0L TDI Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles.
VWS-12-02
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
2030702
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-24X5/5E
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB-15-12-01
VOLKSWAGEN: ALL MODELS EXPERIENCE THE TIMING CHAIN SLIPPING, RATTLING NOISES OF THE ENGINE AFTER STARTING, AND ENGINE FAILS TO START. 2008-13 ALL MODELS. *PE
SAC-20R9
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR CUSTOMER LETTER. INFORMATION PACKAGES WILL BE PROVIDED REGARDING PROPER LABELS/STICKERS ON VEHICLES FOR USING DIESEL FUEL ONLY WITH TDI CLEAN DIESEL ENGINES. *PE
921301
Customer States Windshield Wipers Streak or Smear
TT201202
It is recommended to perform the EVAP tank leak test on V6 equipped Touareg through Control Module OBD. The test can be selected from the basic settings selection under the ECM address 01. Select ?Tank Leak Test? basic setting and then select ?Measured Values? so that the readings can be monitored during the test (Figure 2). Select ?Tank Leak, Result? and ?Tank Leak, Status? from the drop down list and press the ?forward? arrow to continue. Press the ?forward? arrow again and then the ?Start? button. The brake and gas pedal must both be depressed in order for the test to begin.
TB-15-11-04
VOLKSWAGEN: CERTAIN MODEL YEAR VEHICLES ARE EXPERIENCING ENGINE NOT STARTING, MAKING A RATTLING NOISE WHEN ENGINE HAS STARTED, TIMING CHAIN KEEPS SLIPPING AND EXHAUST LIGHT COMES ON. *PE
TT261103
AdBlue light on with Tank Full
TB-35-11-01
VOLKSWAGEN: THE GEAR BOX HAS A MOMENTARILY DELAY WHILE ACCELERATING. *RM
TT 26-11-03
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT261103a
AdBlue light on with Tank Full
TT261103b
AdBlue light on with Tank Full
TT261101
2012-2013 Passat does not have measured value block numbers. Check values ?Particle filter, kilometers since last regeneration?, ?Particle filter, oil ash volume?, ?Particle filter, soot mass calculated?, and ?Particle filter, soot mass measured? instead.
SA-19H4
VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
941401
Exterior Lights, Moisture Accumulation
SB-10-11-01
VOLKSWAGEN: MALFUNCTION LIGHT IS ON AND THERE IS NOISE WITH THE ENGINE RUNNING ROUGH. MULTIPLE TROUBLE CODES POSSIBLY STORED. ALL MODELS 2008-2012. *RM
TB-00-10-06
VOLKSWAGEN: CHILD RESTRAINT LATCH GUIDANCE FIXTURE; COMPLIANCE WITH FMVSS 225 (USA ONLY). UPDATE TO EXISTING TECHNICAL BULLETIN. NO PRODUCTION CHANGE REQUIRED. ALL MODELS. *PE
TB-01-10-11
VOLKSWAGEN: MIL ON; NO START OR ROUGH RUNNING (DTC P0087-RAIL FUEL PRESSURE TOO LOW). CONTAMINATED OR INCORRECT FUEL CAN CAUSE PERFORMANCE, DRIVABILITY, AND/OR FUEL DELIVERY PROBLEMS. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.