TT 00-13-04_7
Other
Permission to change Daily Order upgraded to RED Order
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TT 00-13-04_7
Permission to change Daily Order upgraded to RED Order
V0026012081638_2
Differences between a leak and seepage
VOS-26-42
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
V1718062017813_24
Oil Consumption Measurement and Electronic Oil Consumption Measurement
TT 10-18-02_2
Lubricating engine components before reassembly.
TT 13-20-01_3
Instruction, how to lubicate engine before initial start.
V6919012010479_17
Inquiries
V1719012012855_81
Volkswagen Engine Oil Standards
VOS-26-21
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
V0018092053065_6
Safety Related Inquiry and Reporting
V9422022066761_4
Damage Inspection of Park assist sensors
VOS-26-15
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
V5515032021354_9
Paint color and/or finish of the engine compartment may not match the exterior paint color
DC_VW_CF_Airbag
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
VOS-26-01
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
V4016012043146_4
What is and what is not a leaking suspension strut.
V0116132033805_11
Engine misfire diagnostic aid.
V1917012022548_15
G12Evo can now be mixed with previous coolants.
V3718022033975_14
Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
V1718062017813_23
How to measure engine oil consumption.
V3416022034406_8
Diagnosing Manual Transmission Noise
V0017132033846_25
Fuel Additive to prevent sporatic misfire
V0116152014815_19
A list of suggested fuel stations
V8718102043704_24
GFF Requirements regardless of concern plus System flush requirement
V0017132033846_24
Fuel Additive
V4616012043146_3
How to identify and when to replace a leaking strut
V1719012012855_79
Volkswagen Engine Oil Quality Standards (U.S. Only)
V8720022061094_9
How to check for HVAC system leaks using nitrogen.
V1719012012855_78
Volkswagen Engine Oil Quality Standards
V1917012022548_14
Identifying and Mixing Engine Coolant
V0024012076283_1
Diesel Models only. Repurchase Prior to Repairs
V1719022012855_77
Engine Oil Standards
V5515032021354_8
Lack of paint under roof
V0018092053065_5
Additional reporting
CampTip_RNA_VW
Vehicle Concerns Before Recall Repair Available
V1718062017813_19
How to perform the engine oil consumption measurement
V0116132033805_10
Engine Misfire Diagnostic Aid
V0118122014603_20
How to manage software versions using VW diagnostic Tool
V1718032037201_19
Checking Engine Oil and correctly reading dip stick
V1719012012855_76
A list of engine oil that meet Volkswagen Engine Oil Standards
V3718022033975_13
Fluid requirements
TT 00-24-01
Wind & Water Leak Checking
V0017132033846_23
Fuel additive to help with misfire faults
V0116152014815_18
Recommended Gasoline Quality
V3416022034406_7
Manual transmission noise diagnosing
V271901201189426
Battery testing
V1719012012855_75
Engine Oil Standards
TT 10-12-01_3
Engine Replacement Tip
V1719012012855_74
Engine oil quality standards
V1719012012855_73
Engine oil quality standards
V171901201285572
Engine oil quality standards
V171905201285571
VW Engine oil quality standards
V171901201285570
VW Engine oil quality standards
V171901201285569
VW Engine oil quality standards
V691901201047916
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V231707204111816
Diesel Fuel System and Repair
V171901201285568
VW Engine oil quality standards
V871810204370421
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
V171901201285567
VW Engine oil quality standards
V171905201285566
VW Engine oil quality standards
V271901201189425
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
V0018092053065_4
Safety Related Inquiry and Reporting
V171901201285565
Update to Volkswagen engine oil standards
TT 001601_6
Helpline & Parts Dept. contact information.
V271503201607612
Diagnostic assistance for excessive static current draw
V171901201285564
Volkswagen Engine oil quality standards, update to attachments.
VOS-23-21
This communication is a notice for software changes with the ODIS program for specific cars.
V271901201189424
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V2719012011894_2
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
V011812201460319
Software Version Management (SVM) instruction.
V371802203397511
Automatic Transmission Fluid Requirements
V171806201781318
Engine Oil Consumption Measurement Instruction and Work sheet.
V171901201285563
Volkswagen Engine Oil Standards, updated to include model year 2024.
V001713203384619
Gasoline fuel additive
V0116132033805_8
Diagnostic Aid for engine misfire.
V011615201481517
Gasoline quality information in regards to gasoline engine performance.
V3416022034406_6
Noise Diagnostic for Manual Transmission vehicles.
VOS-23-14
This communication is a notice for software changes with the ODIS program for specific cars
V171901201285562
Volkswagen Engine oil quality standards, update to attachments.
V191701202254810
Introduce new engine coolant compatible with all models and all model years.
V171901201285560
Engine oil quality standards, update to attachments.
V171901201285559
Volkswagen Engine Oil Quality Standards
V271902203397810
Generator Replacement
V4016012043146_2
Strut or Shock leak assessment.
TT 20 23 02
DTC P3044 may be triggered by low battery voltage.
V171901201285558
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
VWP-23-01
This Document informs dealers on VWP-23-01
V691901201047915
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01
Radio knob replacement instead of radio replacement w/ knob part number.
V171901201285557
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
SM 80-2022
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
V171901201285556
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V941901201152119
Update model year applicability to include 2023.
V271901201189422
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
WLA-22-15
ACC Calibration Process
V171901201285554
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
VW_TDI_Buyback
Evaluate TDI vehicle for repurchase prior to repairs
TT 01 20 05_4
DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).
SM D-2022
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V0017062033708_8
update to required vehicle wash shampoo.
V171901201285553
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V3416022034406_5
Manual transmission noise diagnostic assistance
CT_batt_charger
Minimum battery charger requirements during software updates
V171901201285551
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
VOS-22-27
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V171806201781317
Engine oil consumption measurement.
V171901201285550
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
TT 20 09 01_5
Gasoline quality check. Update to model and model year applicability.
V011812201460318
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
V0116132033805_6
Engine misfire diagnostic aid.
V011615201481514
Gasoline quality.
V171901201285548
VW engine oil specifications. Update to model year applicability.
V001713203384615
Recommended fuel additive to avoid engine misfires.
V3718022033975_8
Auto Trans fluid requirements.
V271901201189420
Battery Testing and Charging using VAS6161 and or GRX3000VAS
V8720022061094_7
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V171901201285547
VW engine oil specifications. Update to attachments.
V8720022061094_5
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
TT 13 20 01_2
Engine oil pressure priming.
TT 01 20 05_3
Diagnostic aid for DTC P0088 & P1025.
V871812200556627
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
V271901201189419
Battery Testing and Charging using recommended VW test equipment.
TT 27-10-02_4
Battery Tester VAS 6161 introduction.
V171901201285546
Update engine oil quality standard lists (attachments)
V941901201152118
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
V171901201285545
Update engine oil quality standard lists (attachments)
V171806201781316
Engine oil consumption measurement. Update procedure and work sheet.
V271503201607611
Discharged Battery, Diagnosis for excessive current draw.
TT 26 18 01_2
Update to special tool number
V1917012022548_9
Update model and model year applicability, introduce new coolant G12Evo.
V171901201285544
Update engine oil quality standard lists (attachments)
V171901201285543
Update engine oil quality standard lists (attachments)
VOS-22-03
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
A002155201173212
This bulletin contains general instructions for software updates.
V171901201285542
Update engine oil quality standard lists (attachments)
TT 26 18 03_3
Selective Catalytic Reduction (AdblueâÃÂâ) Light Reset. Update to test procedure text.
V271901201189417
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
TT 01 21 03
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
V171901201285541
Update engine oil quality standard lists (attachments)
V691901201047914
Update to model year applicability.
V171901201285540
Update engine oil quality standard lists (attachments)
V0018092053065_3
Additional safety related Inquiry and Reporting instruction.
V171901201285539
Update engine oil quality standard lists (attachments)
TT 61 21 01
Republication of archived technical tip for water leak testing fixture.
V871810204370416
A/C Compressor replacement requirements, updated to include additional model year applicability.
V171901201285537
Update engine oil quality standard lists (attachments)
V171901201285536
Update engine oil quality standard lists (attachments)
V001713203384614
Fuel Additive to Help Prevent Sporadic Misfire Faults
V0116132033805_5
Engine Misfire Diagnostic Aid. Updated to include additional model and model year applicability.
V171806201781315
Engine oil consumption measurement.
V011615201481513
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V011812201460317
Software Version Management (SVM)
TT 00 16 01_5
Navigation for addressing incorrect Part direction.
SM 48-2021
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V171901201285535
Update engine oil quality standard lists (attachments)
SM 44-2021
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V871812200556626
Removing musty odor from A/C system. Updated to include additional model and model year applicability.
V171901201285534
Update engine oil quality standard lists (attachments)
ELSAallignVW
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
CustomerLetter
2009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota
RNS510
Updated Navigation System Software to Enhance Radio Stability
TT 66 20 02_2
Trailer hitch install, module programming, Update to existing Tip
TT 00 13 04_6
Parts ordering information
V171901201285533
Update engine oil quality standard lists (attachments)
QT Trailer
Information on the location of trailer brake controller connector and adapter harness creation.
TT 57 18 02_3
Key battery diagnosis, updated to include additional model year applicability.
SM 22-2021
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V3718022033975_7
Transmission Fluid requirements updated to include additional model year applicability.
V941901201152117
Exterior lighting moisture in lens updated to exclude LED lighting.
V011615201481512
VW approved gasoline fuel additive, update to include additional models and model year applicability.
V001713203384613
Update to top tier brochure purchasing url.
V011812201460316
Software Version Management (SVM) instruction updated to include model year 2021
2021OilCapChart
This Document was revised to include 2021 Model Year
V171901201285532
Updated to include update recommended engine oil attachments.
TT 97 14 02
Data link diagnostics and tips
V871810204370415
A/C requirements, update to title.
V1719012012855_3
Updated to include an additional model year applicability.
V271901201189416
Battery testing. Updated to include additional model and model year applicability.
V5515032021354_7
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match exterior paint finish.
SM C-2020
This special notice is to inform dealers to return the part numbers listed (State of California only).
TT 57 10 15
Updated key ordering protocol
V8720022061094_2
Using Nitrogen to assist in finding A/C refrigerant leaks.
V171806201781314
Oil consumption test updated to include additional models and model year applicability.
V8720022061094-1
Using Nitrogen to assist in finding A/C refrigerant leaks.
TT 00 16 02-4
Mandatory fastener.
TT 01 20 05-2
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
TT 45 09 05-6
Antilock brake function test direction.
V0017062033708-6
Updated to include additional models and model year applicability.
TT 01 20 05
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
V0017062033708-5
Updated to include additional models and model year applicability.
TT 45 09 05
Antilock brake function test direction.
V871810204370412
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
VW Part Labels
Recall Reminder Part Labels
TT 13 20 01
Oil pressure priming after engine replacement or internal repair.
TT 45 09 05ss2
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
VOS-20-25
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V001717203384611
Update brochure part number and recording URL. Update model and model year applicability.
V871806201994715
Metadata update (add MY 2014 Eos (missing).
V0018052010380_8
Update to include 2020-2021 model and model year applicability.
V871806201994714
Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
V871811204389310
New machine version added to table.
TT 97 20 01 SS1
Voltage Drop Testing. Updated for picture clarity.
VOS-20-15
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TT 90 20 02
Direction for cap discharge after fuel sending unit replacement.
TT 97 20 01
Voltage Drop Testing.
V2719022033978_8
Generator replacement, updated to include model years 2020 & 2021
V941901201152115
Updated to include additional models and model year applicability.
TT 17 20 01
Oil leak at pan area.
VOS-20-14
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
VWALLMDLTRECHNS
Tire Chain Information (for California dealers only) All Model Years. Information only for all other dealers.
V171901201285530
Update to Volkswagen engine oil specification attachments.
SM 21-2020
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
TT 57 10 11
Additional Guided Functions programming assistance. Updated to include additional model year applicability.
TT 20 09 01
Update to existing tip for fuel quality checking.
Dealercomm200310
Volkswagen After Sales Weekly Communication - March 10, 2020
VOS-20-08
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V171901_2012855
Update to Volkswagen engine oil specification attachments.
TT 01 20 01
ERP fault information.
VOS-20-05
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V171901201285528
Update to Volkswagen engine oil specification attachments.
SM A-2020
The part number listed in the document are to be returned. New orders will be allocated based on AEM-C completion status per 23AK/23Z9 actions
V1917012022548_8
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
V1917012022548_7
Update to Volkswagen Identifying and mixing of coolant. Introducing new coolant type.
Circular - 23AK
Volkswagen is releasing a software calibration update to the Approved Emissions Modification (AEM). This software calibration will include the following changes to the vehicles emissions control and on-board diagnostics (OBD) software: (1) It will correct an issue that is causing the 'check engine' light to falsely illuminate under certain driving conditions, which has resulted in replacement of the diesel oxidation catalyst (DOC) for certain customers; (2) It will reduce the likelihood of experiencing an engine shudder that could occur during certain warm-up driving conditions; and (3) It will improve OBD monitoring of vehicle emissions systems and otherwise improve the software used by your vehicle.
Dealer 23AK
Volkswagen is releasing a software calibration update to the Approved Emissions Modification (AEM). This software calibration will include the following changes to the vehicles emissions control and on-board diagnostics (OBD) software: (1) It will correct an issue that is causing the 'check engine' light to falsely illuminate under certain driving conditions, which has resulted in replacement of the diesel oxidation catalyst (DOC) for certain customers; (2) It will reduce the likelihood of experiencing an engine shudder that could occur during certain warm-up driving conditions; and (3) It will improve OBD monitoring of vehicle emissions systems and otherwise improve the software used by your vehicle.
V011812_2014603
Update model applicability to MY 2020.
VOS-19-34
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
Circular 26L7
Due to a parts catalog error, an incorrect exhaust gas re circulation (EGR) cooler may have been installed during a past service repair visit. Volkswagen will inspect and, if necessary, replace the EGR cooler as a proactive measure to ensure continued emissions compliance.
Dealer 26L7
Due to a parts catalog error, an incorrect exhaust gas re circulation (EGR) cooler may have been installed during a past service repair visit. Volkswagen will inspect and, if necessary, replace the EGR cooler as a proactive measure to ensure continued emissions compliance.
1314TorgSrvXprs
Added: Torque Spec table
V871806_2019947
Include new special tool adapter and 2018 model year Jetta only
V871810_2043704
Update to mode; and model year applicability.
V871811_2043893
Update to mode; and model year applicability.
VOS-19-29
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
VOS-19-27
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
V001901_2040590
Include additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
V011903_2055826
Updated to correct diagnostic trouble code(DTC) in the DTC table.
VOS-19-24
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
TT 001202
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Quick Reference Update Guide.
VWP-17-12
This document informs dealers of an "Extended Emissions Warranty" Limited Warranty Extension for 3.0L TDI Gen 2.1 Touareg vehicles. Added clarification on totaled vehicles and loaners
30DayInvCklst
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
VOS-19-22
This document outlines updates to the software used to perform vehicle diagnostics
Quicktip 1.2_TB
Trailer braking information.
TT 00 19 01
Vehicle Fuse location assistance.
VOS-19-20
Document detailing changes and fixes to ODIS Service Diagnostic software.
V911701_2035473
Infotainment worksheet.
TT 26 18 03
Steering wheel heater Updated procedural steps.
V231707_2041118
Fuel System Diagnosis & Repair, Updated to include an additional warranty claiming statement.
SM 46-2019
The part number listed in the document is to be returned only if it meets the criteria provided.
TT571802
Remote Key Battery Replacement.
171901_2012855
Remote Key Battery Replacement
V001808-2053065
Additional Safety Inquiry and Reporting instruction.
V001809-2053065
Additional Safety Inquiry and Reporting instruction.
V171805-2012855
Engine oils which meet Volkswagen oil quality standards.
V171806-2017813
Update to TB to include model year 2018 & 2019 applicability.
V231707204111813
Diesel Fuel System Repair procedure modification. TDI models.
V871812-2005566
Update vehicle metadata.
VOS-19-15
This document details updates to the ODIS diagnostic software. Updates include fixes to SVMs and diagnostic tests. Also includes 2009 Tiguan.
Email Important
Email Important TDI Announcement Duplicate Photos in IN-FORM
VOS-19-11
This document outlines fixes within the ODIS vehicle diagnostic software for various test plans.
Adhesive Circ
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
TT 01 19 04
UDS Basic settings directions
Quick Tip 1.1
Information on the location of trailer brake controller connector and adapter harness creation. This document also applies to the 2004 Touareg.
TT 94 19 02
Adaptive front lighting descriptive
SM 33-2019
The part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Alternative method for radio code retrieval.
SM 27-2019
The part numbers listed in the document are to be returned and only the superseded part numbers used going forward.
V171901-2012855
Engine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine
Gasoline Engine Misfire Diagnosis document
MIB II Troublesh
MIBII Informational Document
V271901-2011894
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
V941901-2011521
Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
TT 90 11 01
Instrument cluster production mode solution, updated to include additional model and model year applicability.
TT 26 16 01
AdBlue® mixture specification update when using refractometer
VWC-17-11-201901
This Document informs dealers on the Revised VWC-17-11 - REVISED - Pre-existing MIL-On Condition in Regards to the TDI AEM Recalls for Customer Vehicles (Revised 12/17/18). Gen 1, Gen 2 and Gen 3 2.0L TDI no longer apply.
VWC-17-11-201812
This Document informs dealers on the Revised VWC-17-11 - REVISED - Pre-existing MIL-On Condition in Regards to the TDI AEM Recalls for Customer Vehicles (Revised 12/17/18). Gen 1 and Gen 3 2.0L TDI no longer apply.
TT 91 18 18
Horn and ancillary steering wheel controls diagnosis.
V661803_2027119
Updated to include additional model and model year applicability.
VWP-18-10
This Document informs dealers of VWP-18-10 Catalytic Converter Support Bracket Limited Warranty Extension
Emissions Recall
RECALL - Catalytic Converter Support Bracket
3-0L TDI Emissio
Campaign Parts Bulletin_3.0L TDI Emissions Recalls 23R3, 23V1 & 23V6
TT 00 18 02
DTC Status Bit Definitions.
TT 10 12 01
Engine replacement tip
TT 21 18 01
Incorrect removal of Turbocharger oil feed line may cause engine damage
VWP-17-16-201809
This Document informs dealers to upload fuel receipts to INFORM rather than Doc-IT
TT 96 12 03
Loss of 15 power defeat process.
SM 127-2018
Part number listed is to be returned if it meet the criteria provided in the document.
TT 26 18 02
Details to clarify EGT sensor location.
VWC 18 09
This document advises dealers regarding the mandatory fuel refill for vehicles receiving the 3.0L TDI emissions modification.
V011812-2014603
Update content and include additional models and model year applicability.
TT 26 18 01
Additional diagnostic recommendations for adblue faults
TT 57 18 02
Remote Ket battery diagnostics. Updated to change incorrect repair manual group number (from TT581801 to TT571802)
Emissions Servic
The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on. Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.
TT 01 18 10
Direction to verify software levels to address P1612/U03000
TT 58 18 01
Key Battery Diagnostic Process
VWP-17-15
This document informs dealers of coding instructions for AdBlue refills after AEM performed for 3.0L TDI Gen 1.1, Gen 1.2, Gen 2.1 and Gen 2.2 Touareg vehicles.
VWP-17-16
This document informs dealers of coding instructions for fuel fill after AEM performed for 3.0L TDI Gen1.1, Gen 1.2, Gen 2.1 and Gen 2.2 Touareg vehicles.
Important TDI An
Important TDI Announcement: Upcoming Close of 2.0L Settlement Program
TT 24 13 03
Updated existing tip to include latest model years for explanation of P130A
VWC-18-08
This document advises dealers regarding the mandatory fuel refill for vehicles receiving the 3.0L TDI emissions modification.
A971861 2013504-
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Email - Workshop
Workshop Technology Communication_TDI Touareg Gen 2.1 (23V6)
V001716 2049353
Extended Inspection for New, Unused, Unsold Model Year 2013-2014 Volkswagen Touareg 3.0L TDI Gen 2.1 Vehicles in Dealer Stock with Less than 1,000 Miles (U.S. Only)
VWC-17-12
This document informs dealers of the sales preparation program for In-Service Date Processing for New, Unsold Model Year 2015 - 2016 Volkswagen Touareg 3.0L TDI Gen 2.2 Vehicles in Dealer Stock with Over 1,000 Miles
VWC-17-15
TThis document informs the dealers of the In-Service Date Processing for New, Unsold Model Year 2013 - 2014 Volkswagen Touareg 3.0L TDI Gen 2.1 Vehicles in Dealer Stock with Over 1,000 Mile
TT001703
Tip for Scan tool concerns that may occur duing a test plan
VSE-17-20
This communication provides important information for obtaining the exhaust stud press tool, model OTC 5057 for use with removing broken DPF studs while performing TDI Emissions Recall 23V6. Please ensure you review the repair procedure outlined in the Emissions Recall Circular 23V6 to avoid subsequent exhaust system damage. The exhaust stud press tool automatic shipment program will begin in late December 2017.
VSS-17-14
Campaign 23V6 3.0L Emissions Modification - Gen 2.1
Email - Engine E
Label allocation update.
E-mail - 3.0L AE
3.0L AEM Touareg TDI - Important reminders (23V6 and 23V7 campaigns)
Dealer Letter -
3.0L TDI vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Install updated engine control module (ECM) software, transmission control module (TCM) software and hardware to bring affected vehicles into regulatory compliance.
Engine Emissions
Label allocation update.
VSS-17-13
Notification of the 3.0l Gen 2.1 and 2.2, TDI remediation fix monitoring via the VTA system, in alignment with campaigns 23V6 and 23V7.
Parts Circular -
Explains process on submitting TDI kit claims for dealers.
VWP-17-14
This document informs dealers that the Class Bridge Warranty for 3.0L TDI Gen 2.1 and Gen 2.2 Touareg vehicles is no longer active.
V001713 2033846
Update brochure part number, literature ordering websie address and include an additional model year applicability
TT 271002
Updated to include model year 2014 thru 2018 applicability.
TT 201304
Diagnostic steps to address coolant contamination of the vacuum supply line to the coolant pump.
SM 59-2017
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
TT 011503
Update to expand fuel testing for lean DTCS.
TT 200901
Update to existing tip for fuel quality checking.
V201702 2034072
Updated to include an additional diagnostic trouble code (P04F0)
V231707 2041118
Update Touareg Part Table.
TT 191701
Component replacement recommendation to address DTCS P102A and P0128
V171701 2012855
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
Quick Tip - Trai
Trailer braking information
V1.0
Trailer towing information
SM 44-2017 EN
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
VAS 6154 Replacement Part Setup Guide
TT 201603
Update to existing Tech Tip to address correct octane usage by model year and fuel quality that effect cold start performance. Update model year applicability and add DTC P13EA
SM 39-2017 EN
This special notice is to inform dealers to return all 7P0-301-327-F shield and order 7P0-301-327-H shield going forward.
TT 011704
Description and clarification of hill hold function to prevent unneccesary repairs.
VW Parts Accesso
Adhesive application for installation on all areo parts solds as an accessory
TT 011504
Seach tips to assist in finding DTC information
TT 011505
Tip to perform GFF feedback for test plan issues.
V231702_2041118
Update fuel sampling requirement and update Touareg parts table.
V001706_2033708
Update TB to include model year 2016 & 2017 applicability
V271701_2033978
Update existing technical bulletin to include model year 2017 applicability.
Quick Reference
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
TT911101
Update to existing Tech Tip 91-11-01 for later model years, to direct technicians to the bluetooth compatibility chart.
Offboard Diagnos
Dealer Communication - Offboard Diagnostic Information System Service (ODIS) for GEN 2 flash
1-2017 Update
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
VWP-17-02
This document informs dealers of a "Class Bridge Warranty" for certain 3.0L TDI Gen. 2 vehicles.
V481601 2038140
updated to include model year 2017 applicability.
V261605 2041110
Include additional diagnostic Trouble Code (DTC) applicability.
TT911615_2045938
DIRECTION TO CLARIFY METHODOLOGY FOR UPDATING THE NAVIGATION SYSTEM USING THE SD CARD. ADDITIONAL REFERENCES TO TB AND TECH TALK.
Fluid Capacity C
Update AdBlue quantity specification.
V691601 2010479
Update model year applicability to include 2017.
TT 00-16-02
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V261604 2041110
Update model year 2015 and 2016 Touareg and include VIN ranges.
V001607 2034407
Update to include model year 2017 applicability.
V401602 2040561
Updated to include model year 2017 applicability
V341602 2034406
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
V871622 2019947
Update to model year applicability.
VWP-16-07
This bulletin informs dealers of a warranty extension on the AdBlue heater.
VWP-16-08
This bulletin informs dealers of a warranty extension on the exhaust gas temperature sensor (located in the EGR cooler).
V001605 2033846
Updated to include additional model year applicability.
V011615 2014815
Update to include additional model year applicability.
V191602 2022549
Update model year applicability.
V371602 2033975
Updated to include an additional model year applicability.
V661603 2027119
Update model year applicability.
V871620 2005566
Update model and model year applicability.
TT 97-12-02
Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT001601
Contacting the parts helpline
V231605_2041057
UPDATED TO REMOVE REDUNDANT TOUAREG FUEL SENEOR PART NUMBER (SENSOR NOW COMES WITH FUEL LINE).
V931603 2035217
To include model year 2017 applicability.
V931603_2035217
To include model year 2017 applicability.
V0116142045221
DIAGNOSTIC AID FOR INCONCLUSIVE RESULTS WHILE DIAGNOSING DTC P040B EXHAUST GAS RECIRCULATION TEMPERATURE SENSOR A CIRCUIT RANGE PERFORMANCE
V011614_2045221
DIAGNOSTIC AID FOR INCONCLUSIVE RESULTS WHILE DIAGNOSING DTC P040B EXHAUST GAS RECIRCULATION TEMPERATURE SENSOR A CIRCUIT RANGE PERFORMANCE
V941601_2011521
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL 2017 MODELS
V011613_2033805
ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED.
VST-16-01
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
GSP9700
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Ref. - Reflash U
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
V011606_2014603
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL MODELS FOR 2015, 2016, 2017 MODEL YEAR APPLICABILITY.
TT 97-14-02
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION.
DEALER LETTER -
EMAIL TO DEALERS EXPLAINING THAT THE REGISTRATION PERIOD FOR THE TDI GOODWILL PACKAGE FOR THE 3.0L TDI HAS BEEN EXTENDED.
VIN-4-A-PIN APRI
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
VWS-15-01
THIS COMMUNICATION INFORMS DEALERS OF THE WARRANTY CLAIM CODING FOR 30-DAY INVENTORY MAINTENANCES ON 2.0L AND 3.0L TDI VEHICLES.
V661602_2027119
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL YEAR AND MODEL APPLICABILITY.
V501604 2014370
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
On-car Analysis
On-car analysis list of customer complaint: Mil?on no electric drive mode, untouched vehicles
TT 26-16-01
Tech Tips for TDI-Recommended AdBlue Concentration
TT 97-14-02ss1
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TB231602
Diesel fuel system diagnosis repair.
V231602 2041118
A how to guide for Diesel Fuel System Diagnosis and Repair
STP4-STP6 UPDATE
Informing of a update of codes for the Inventory Vehicle Open Campaign/Action Report
OCA7
On-car analysis list.
VIN-4-A-PIN0224
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
TB271601
Generator replacement.
V271601 2033978
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.
Edition173
Fuel Additive to Help Prevent Sporadic Misfire Faults
TB191601
Electric coolant fans continue to run after ignition is switched off.
TB341601
Manual transmission noise diagnosing.
V341601 2034406
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels
OCA6
On-car analysis list please contact VW Helpline before attempting repair
Update 02122016
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
UpdateGuide
Quick reference update guide.
VIN-4-A-PIN0212
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
Edition172
Elsa Newsletter
OCA2
On-car analysis list.
VIN-4-A-PIN02-08
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
TB001602
Fuel additive to help prevent sporadic misfire faults.
TB011602
Gasoline quality.
V001602 2033846
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
V011602 2014815
Technical tips on what to do if improper gasoline has been added to the vehicle.
V191601 2022549
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
OCA1
On-car analysis list.
VIN-4-A-PIN 2-3
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
TB001601
Choosing service numbers-Transmission and Drivetrain.
TB371601
Automatic transmission fluid requirements.
TB401601
Strut or Shock Absorber Leak Assesment.
V001601 2034407
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the automatic transmission If the customer is experiencing drivetrain related issues and the concern is found to be within the drivetrain components
V371601 2033975
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
V401601 2043146
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak. Document contains examples of Strut or Shock Absorber Leak Assessments
TT 90-13-02ss3
How to Reset Inspection Service and Interval Service software
OCA5
On-car analysis list.
On-Car Analysis
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
Airbag
Airbag Issues.
Engine Oil Capac
VW Engine Oil Capacities.
OCA4
On-car analysis list.
Revised_Oil_Capa
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
OCA3
On-car analysis list.
V871621 2043893
Updated to include additional model year applicability.
VIN-4-A-PIN0113
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
Customer FAQ - T
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues.
Customer Package
Goodwill Package.
Customer Program
This document includes what incentives are included in the Volkswagen TDI Customer Goodwill Package.
OCA
On-car analysis list please contact VW Helpline before attempting repair
VIN-4-A-PIN0106
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
V921503 2037322
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity. This document discusses the diagnosis, and potential remedy of the issue.
V011528 2033805
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
On-car analysis
On-car analysis list Customer Complaints: Customer states the oil light is on
V931503 2035217
Technical Bulletin (High-voltage repairs on Hybrid and Electric vehicles): This document informs if a repair involving high-voltage components or battery needs to be performed on a Hybrid or Electric vehicle, a VTA ticket must be opened with VW Technicians Helpline to obtain direction with the latest information available. If high voltage battery needs to be removed, replaced or disposed of for any reason, VW Technicians Helpline will provide instructions for handling each case. Hybrid batteries which are being replaced under Warranty for any reason and are stable can be shipped back for analysis in the same container that the new battery was received in. VW QTM can assist in making the determination if HV-Battery is stable for shipping or not. For HV-Batteries that were damaged due to outside influence, VW Technicians Helpline can provide guidance in having battery picked up from dealer for proper recycling
V231506 2041057
Technical Bulletin (Fuel Rail/System Pressure, and Fuel Rail Pressure Sensor issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump. This document contains a deeper procedure, and part table numbers. Also this document contains the method to diagnose, and to service this issue
V401502 2033347
Technical Bulletin (CV Boot Replacement): The Recommended procedure for removing damaged CV boot.
V201503 2031426
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
V921502 2026253
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
V011518 2023591
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): A Volkswagen TDI clean diesel is not ready for I/M (Inspection Maintenance) testing due to readiness codes not being fully set. Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. This document contains how to read the OBD readiness codes to diagnosis the status of the car, and gives examples on what is necessary to have the car up to spec
TT 66-11-01
Tech Tips: Touareg with Trailer Hitch ? J345 Trailer Recognition Control Module and/or Trailer Brake Controller Installation
V261505 2041110
Technical Bulletin (Selective Catalyst Reduction (SCR) heater electronics being ) contaminated with Ad Blue): This document informs what repairs are needed to fix the issue. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
TT 90-11-10
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster.
V871506 2019947
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
V871508 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Elsa 6-29-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Elsa 6-22-15
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
TT 21-10-02
Tech Tips: The document discusses the conditions of when turbo can to be fixed or replaced
V001503 2040590
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD® can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. - RAPGARD, removal and disposal - Inspecting for water migration in areas where RAPGARD was removed. - Examples of water migration after the RAPGARD is removed
V601501 2019568
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function). This document contains Warranty information for coverage, and informs of methods to to service the issue
V001502 2015780
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) - Shipping damage - Detailers responsibilities (to be completed prior to delivery to Customer) - Full Body Covers (FBC), removal and disposal - RAPGARD, removal and disposal - Vehicles are shipped with RAPGARD. This self-adhering plastic product is applied in certain areas of the vehicle and is designed to provide protection from all types of possible damages. - Paint finish, inspecting for swirl marks - Exterior glass, cleaning - Interior, cleaning - New vehicle detailing products
TT 57-12-10
Tech Tips: When adapting keys on a Touareg, it is necessary to complete the ?Adapt Immobilizer? test
TT 64-14-02
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
V401501 2040561
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel. The document also gives information on servicing the issue
V201502 2031426
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements
TT 44-13-03
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments
TT 44-13-04
Tech Tips: This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center
V941501 2011521
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document
TT 27-15-02
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. The wavelengths of some shop lighting interfere with the sensors during calibration.
V271503 2016076
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
V661502 2027119
Technical Bulletin: Diagnosing with Damage on External Chrome or Aluminum Surfaces
V921501 2037322
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
TT 26-15-02
Tech Tips: 3.0 TDI Touareg AdBlue Injector Quantity Volume Test
V271501 2011894
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS Charger
TT 57-10-15
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
TT 91-11-03
Tech Tips (Rear View Camera Inoperative issues): The rear view camera operates in conjunction with the rear parking aid system. If there are no faults in the radio or rear view camera, be sure to check the parking aid system for faults. Buzzer or sensor faults must be corrected for proper rear view camera operation.
TT-91-11-03
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. *PE
V011503 2014815
Discusses the issues associated with using contaiminated gasoline. There are recommendations to use top tier gasoline retailers
V481501 2038140
Technical Bulletin: Vibrations in Steering Wheel issues Document discusses diagnosis of problem, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available. The document also contains a checklist to test customer satisfaction
TT721201
After replacement of the Driver seat control module (J810) the vehicle may not recognize the new module. The adaptation test plan may not set the seat module location properly and it may display as a passenger seat control module.
Edition115
VW Elsa Newsletter
271402
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
TT 00-14-03
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
TT001403
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
Edition113
VW Elsa Newsletter
2038140
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB481406
Vibrations in Steering Wheel
V481406 2038140
Technical Bulletin (Vibrations in Steering Wheel): After a short stationary period (sometimes as little as a few hours) flat spots can develop after the warm tire has cooled down. The effect the flat spotted tire has on the vehicles performance depends on the type, dimension, make, and pressure of the tire. This document informs how to identifiy Flat spots that alter the radial force variation and must be driven out before balancing the wheel.
TB001413
Fuel Additive to Help Prevent Sporadic Misfire Faults
V001413 2033846
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
Edition109
VW Elsa Newsletter
TB191401
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
V191401 2022549
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.
TT441304a
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center. Please reference VWIQ video: http://tech.vw-iq.com/video.php?id=324
TB001411
Removing Paint Contaminants from Exterior Paint
V001411 2033708
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint.
TT 20-13-01
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
871409
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
V871409 2019947
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
TT 57-10-11
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
TT 87-14-01
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (such as Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil. This document also informs When installing the new AC compressor immediately transfer the AC compressor caps to the original compressor. There is also a photo to show the necessary part placement.
TT871401
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
Edition103
VW Elsa Newsletter
TT971402
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TB011410
Update Programming, MIL ON, DTC P2181 Stored in ECM Memory
V481404 2038140
Technical Bulletin (Power Steering Rack Vibrations in Steering Wheel): This document informs that After a short stationary period (sometimes as little as a few hours) flat spots can develop after the warm tire has cooled down. The effect the flat spotted tire has on the vehicles performance depends on the type, dimension, make, and pressure of the tire. Flat spots alter the radial force fluctuation and must be driven out before balancing the wheel. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB171404
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
V171404 2012855
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
TT211001
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
TB171403
Oil Consumption Measurement
V171403 2017813
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition99
Elsa newsletter
91 14 06 2031434
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
911406
RNS 850 Radio Software Update
V911406 2031434
Technical Bulletin (Radio Software issues): Customer may report one of the following concerns: * HD Radio does not play back in stereo (plays in mono) * Intermittent erratic display problems * Displayed radio station does not match the station being played The product solution for this issue was improved software This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V931401 2035217
Technical Bulletin (High-voltage repairs on Hybrid and Electric vehicles): High Voltage topics are very diverse and latest information is changing regularly. Therefore, they need to be addressed on a case-by-case basis. The VW Technicians Helpline can provide the latest information and guidance to address the different concerns.
Customer Letter
2009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota Engine Codes CBEA, CJAA, CKRA, CATA, CNRB Using Biodiesel Blend Fuels: Biodiesel is a domestically produced, clean-burning and renewable partial substitute for conventional (petroleum) diesel fuel. The customers vehicle was originally designed to run on ?ULSD? - Ultra Low Sulfur Diesel No. 2 ? fuel that complies with ASTM D-975 specifications and permits up to a maximum blend of 5% biodiesel (B5). Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in Minnesota. However, we want to assure you that Volkswagen will continue to honor the terms and conditions of the Volkswagen Limited Warranties that came with your vehicle.
301402
Slave Cylinder - Clutch Pedal Operation Diagnosis
V301402 2031366
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.
TT 23-14-01
Tech Tips (2009-2014 All TDI (2.0L, 3.0L) Common Rail models Passat, Golf, Jetta, Jetta SportWagen, Touareg Adapting Injector Quantity adjustment correction values (IMA/IVA)): This document informs When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the procedure provided in the document
VWP1403
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI® Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers
TT 32-14-01
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
TT321401
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
TB461405
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation.
TB461406
Brake Disc Pulsation or Vibration (U.S. Only)
V461405 2010245
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V461406 2015173
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed between 6 and 12 months or 6,000 and 12,000 miles (whichever comes first) from the warranty in service date. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB001406
PDI - Vehicle Inspection, Protection Removal and Detailing
V001406 2015780
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service a vehicle shouold received when it has successfully reached a dealership. ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Edition92
VW Elsa Newsletter
TT 44-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT 00-14-02
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize this documents procedure
TT001402
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following
TT231401
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA).
Edition90
VW Elsa Newsletter
Edition89
VW Elsa Newsletter
TT 50-14-01
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
TT 90-13-02
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT501401
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
TT901302a
Resetting Inspection Service and Interval Service
941403
Exterior Lights, Moisture Accumulation
V941403 2011521
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
Edition88
VW Elsa Newsletter
921402
Washer Level Sensor
V921402 2037322
Technical Bulletin (Washer Level Sensor): The issue is caused by the outside influence of non-approved formulated washer fluids. Non-approved washer fluids leave a clear film coating on the sensor probes, insulating the probes so they cannot read the fluid level. This This document informs Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. Non-approved fluids can cause residues to form on the sensor which causes the washer fluid lamp to remain on when reservoir is full. The document also contains a photo of the sensor and an example of an approved cleanser
SVM3339
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200 vehicles of various model-years and engine/transmission combinations.
TT 24-13-03
Tech Tips (Engine Control Module Fault P130A ?Hide Cylinder?): This document informs that DTC P130A ?Hide Cylinder? indicates that excessive misfiring has occurred. As a result, the ECM has turned off a fuel injector to prevent catalyst damage. To address this fault, diagnose and repair all misfire concerns that are present. Repairing the other faults will resolve the P130A.
TT 26-14-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT571210
When adapting keys on a 2011-2014 Touareg, it is necessary to complete the ?Adapt Immobilizer? test plan under 05 access start module. Right click on address word 05, and open Guided Functions. Select the ?Adapt immobilizer? test plan. When prompted, select ?Repair Immobilizer? instead of ?Rewrite all Immobilizer data?. Finally, make selection to adapt keys. Note that ?Rewrite all Immobilizer data? should only be selected when all immobilizer components have been replaced.
TT 92-14-02
Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause. The document also informs on the procedure to Validate the washer reservoir is full with the proper washer solvent
TT 97-14-01
Washer Level Sensor issues: The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. This documet explains thelocation of the procedure to Validate that the washer reservoir is full with the proper washer solvent
TT921402
Washer Level Sensor
TT971401
Washer Level Sensor
TB001303
Removing Paint Contaminants from Exterior Paint
Reference - Refl
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
871402
HVAC, Unpleasant Odor
TT261401
TDI Ad Blue® Reset Procedure
TT261401a
3.0L TDI Ad Blue® Reset Procedure
TT911109
All Navigation Radios-All Models
V871402 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
TB001404
Squeaks, Rattles, Noise, Repair Materials
V001404 2010380
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
Edition80
Quick Spec Guides Now published on ServiceNet
TT 91-14-02
Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models. A new MDI cable (?MDI Adapter Cable ? Lightning Charger?) is now available through the VW Accessories eCatalog that is made for use with iPhone 5 variants as well as the previously mentioned iPad/iPod models. This cable should provide full functionality on any vehicle equipped with a UMI (Unified Multimedia Interface). On MY 13 and older vehicles equipped with an MDI, the software level of the MDI must be at or above SW 240 (see Technical Bulletin 2024337) in order to be fully functional.
2036503
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
V011410 2036503
Technical Bulletin (Cooling System Performance issues): This document informs that Diagnostic strategy was demened too sensitive to solve the issue. The production Solution to solve the issue was Improved Software
TB461403
Brake Disc Pulsation or Vibration (U.S. Only)
V461403 2015173
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes A detailed brake disc inspection is needed to determine if the brake disc should be machined or replaced.
Warranty
Volkswagen Warranty Policies and Procedures ? April 2014
871401
HVAC, Unpleasant Odor
V871401 2005566
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
601401
Sunroof / Sunshade, Will Not Open
TB011408
Gasoline Quality
V011408 2014815
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
V601401 2019568
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The panoramic sunroof, regular sunroof or sunshade cannot be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TB191301
Electric Coolant Fans Continue to Run after Ignition is OFF
TB151402
Proper Removal of Engine Cover to Avoid Breakage
V151402 2032150
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage. This document informs on the procedure to remove the engine cover.
231403
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
V231403 2036656
Technical Bulletin (No Start, or Rough Running due to Fuel Rail issues): When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using the service section of this document. If such an inspection is necessary, the following guidelines must be observed when removing the N290 Fuel Metering Valve.
TB011407
Software Version Management
V011407 2014603
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management (SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
941402
Exterior Lights, Moisture Accumulation
231402
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
V231402 2036656
Technical Bulletin (No Start, or Rough Running issues): When diagnosing a MIL ON, no-start or rough running concern on a common rail diesel vehicle, and no root cause is found after following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump. If such an inspection is necessary, the guidelines in this document must be observed when removing the N290 Fuel Metering Valve
V941402 2011521
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
TB401401
CV boot damage identified.
V401401 2033347
Technical Bulletin (CV Boot Replacement): Recommended procedure for removing damaged CV boot. This document informs of the expected condition of a CV boot upon removal
Edition75
VW Elsa Newsletter
TB001402
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT961402
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
231401
MIL ON in Sub-Freezing Conditions (DTC P0087), Engine Cranks but does not Start
TB461402
Brake Disc Pulsation or Vibration
921401
Wiper Motor Noisy or Inoperative
TB461401
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
V461401 2010245
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. This document informs that vehicles requiring front, rear, or both disc cleaning will exhibit vibration and/or noise. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
AnalysisX
Please contact VW Helpline before attempting repair
TB001403
Fuel Additive to Help Prevent Sporadic Misfire Faults
TT641402
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM 09117.
Edition69
VW Elsa Newsletter
AnalysisW
Please contact VW Helpline before attempting repair
TT441304b
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
EN-12913
VW Elsa News Letter
Edition65
Volkswagen Elsa Newsletter
211302
Rattling Noises from Engine Compartment Area or Exhaust System
V211302 2024061
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
V211302-2024061
Rattling noises from engine compartmen area or exhaust system.
AnalysisT
Please contact VW Helpline before attempting repair
EN-12213
VW Elsa Newsletter
Edition64
VW Elsa Newsletter
OCA-122
On-Car Analysis List.
SM182013
In order to promptly receive your credit and to improve the level of parts that reach your customers: Please return your inventory of the above-listed material numbers to your facing PDC, no later than 12/10/13.
TT 20-13-04
Tech Tips (3.6L ? MIL ON with DTCs P2400, P2404): This document informs for concerns of MIL ON and P2400/P2404. This can be caused by the change over valve on the water pump. The water pump has a vacuum controlled servo to control the flow of coolant. If the diaphragm fails, coolant can get into the vacuum supply line for the LDP pump. Vacuum test the port on the water pump. If it will not hold vacuum, replace the water pump and the vacuum supply line as necessary and retest operation.
TT201304
MIL ON with DTCs P2400, P2404
TT721004
The child seat anchor covers should only be used when a child seat will be installed into the vehicle.
Oncar analysis
please contact VW Helpline before attempting repair.
Edition 63
Webinars and Job Aids.
Edition63
VW Elsa Newsletter
TT 72-10-04
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT441304
Steering Wheel Off Center.
Edition 62
Software updates.
Edition62
VW Elsa Newsletter
TT 00-13-04
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
TT 80-13-02
Tech Tips (Broken or Difficult to Adjust, Dash Panel Air Vents): This document informs when performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).
TT001304
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
TT001304A
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
TT801302
Broken or Difficult to Adjust, Dash Panel Air Vents
TT441303
Tech Tips.
Edition60
VW Elsa Newsletter
UPDATE64C7a
Ensuring a Perfect Delivery
VWP1326
Volkswagen is pleased to announce a new edition of the Volkswagen Warranty Policies and Procedures Manual. This edition of the manual applies exclusively to the United States market. For warranty repairs required for Canadian owner's traveling to the Unit warranty terms prior to servicing the vehicle.
871301
HVAC, Unpleasant Odor
V871301 2005566
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
PDIa
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
On Car Analysis
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Control Module R
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
Guide
P0102, P1128, P1296 - WA front oxygen sensor faults
TB191303
Electric Coolant Fans Continue to Run after Ignition is OFF
V191303 2022549
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Edition54
VW Elsa Newsletter
VWS-13-05
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
TB171303
Oil Consumption Measurement
V171303 2017813
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
2031434
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
9113122
RNS 850 Radio Software Update
911322
RNS 850 Radio Software Update
V911322 2031434
Technical Bulletin (RNS 850 Radio Software Update): Customer may report one of the following concerns: ? HD Radio does not play back in stereo (plays in mono) ? Intermittent erratic display problems ? Displayed radio station does not match the station being played Continual improvements to RNS 850 software provides solutions to issues experienced in the field. The production solution to this issue was improved software. This document displays how to install the software.
TB001304
Choosing Service Numbers ? Transmission and Drivetrain
V001304 2034407
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
Analysis13
Please contact VW Helpline before attempting repair
Edition52
VW Elsa Newsletter
TT2407103
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
Analysis11
Please contact VW Helpline before attempting repair
TT901302
Tech Tips.
341301
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels.
V341301 2034406
Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. This document informs the dealer to follow specific diagnostic steps to assess the condition a vehicle
TB371302
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle.
TB-20-13-06
VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. *PE
V201306 2034072
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
PDI - TOUAREG TE
TOUAREG Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
PDITECHCHECK2
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
661301
Damage on External Chrome or Aluminum Surfaces
V661301 2027119
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
VWS1303
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th.
Edition42
VW Elsa Newsletter
TB171302
Oil Consumption Measurement
V171302 2017813
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
TT 21-13-01
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
Edition41
VW Elsa Newsletter
TT44-13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT441301
The suspension characteristics of the Touareg make it more susceptible to variations in the rim and/or tire. For this reason a diagnostic balancer is necessary to balance, force match and/or select tire placement so that the vibration may be improved.
TT441301a
The suspension characteristics of the Touareg make it more susceptible to variations in the rim and/or tire. For this reason a diagnostic balancer is necessary to balance, force match and/or select tire placement so that the vibration may be improved.
201306
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
TT211301
If mechanical damage is found to the turbocharger (e.g. damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
TB-20-13-05
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE
V201305 2031426
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Analysis2
Please contact VW Helpline before attempting repair
PDITECHCHECK1
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
TB-27-13-01
VOLKSWAGEN: DUE TO ACCESSORY DRIVE BELT BEING DAMAGED OR MISSING, THE CHARGING SYSTEM IS INOPERATIVE OR MALFUNCTION, AND NOISE IS COMING FROM ENGINE COMPARTMENT. MODEL 2012-2014 ALL VEHICLES EXCEPT ROUTAN, TOUAREG HYBRID, JETTA HYBRID. *PE
V271301 2033978
Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. From this condition one or more of the following symptoms are possible * Discharged Battery * No Start * Battery Indicator illuminated in Instrument Cluster * "Low Voltage" DTCs in various control modules * Engine noise * Accessory Drive Belt damaged or missing If a generator is replaced, there must be a confirmed failed GFF Test Plan available, or in the event of a mechanical failure of the component, complete and detailed documentation of the reason for the replacement, which must be submitted into the warranty claim comments.
Edition39
VW Elsa Newsletter
TB371301
Automatic Transmission Fluid Requirements
V371301 2033975
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.
921302
Wiper Blade Inspection for Proper Warranty Coding
V921302 2024878
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.
601301
Sunroof / Sunshade, Will Not Open
V601301 2019568
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The sunroof's "Basic Setting" has been unintentionally initiated by the customer. When the sunroof is closed and the rotary switch is pressed down in the closed direction for longer than 10 seconds, the basic setting program of the sunroof motor is initiated, and previous sunroof travel limits are lost. If the basic setting is not fully restored (by continuing to hold the rotary switch in the down position until the sunroof has completed its full open/closed travel), fault codes (panoramic sunroof only) will set and the sunroof can no longer be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
911312
RNS 315 Hardware Failure
Edition37
VW Elsa Newsletter
TT241303
When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require diagnosis.
TB461303
Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
Edition35
VW Elsa Newsletter
01-13-14
VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE A MISFIRE AND/OR REDUCED ENGINE PERFORMANCE. *JS
Analysis7
Please contact VW Helpline before attempting repair
TB011314
Engine, Misfire Diagnostic Aid
analysis list 05
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Edition34a
VW Elsa Newsletter
TT721202a
Customer concern of seat backrest in a different position when re-entering the vehicle may be caused by customer contacting backrest adjustment switch while exiting the vehicle. To prevent contact with switch, install updated switch trim panel with added cover over backrest adjustment switch as shown below. Be aware that the trim panel part number is based on vehicle trim level. Part numbers are as follows.
2033518
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Edition34
VW Elsa Newsletter
TB-01-13-12
VOLKSWAGEN: FAULT CODES STORED IN ECM MEMORY DUE TO SOFTWARE OPTIMIZATION TO AVOID MIL ILLUMINATION. MODEL 2013 TOUAREG. *PE
TB011312
Update Programming, MIL ON, Faults P0299, P0403, P20EE, P229F, P2100, P0045, P2008, P24AF, P026A, and/or P050E Stored in ECM Fault Memory
VSS1311
Temporary warranty process and parts return program
analysis list 04
On-car analysis list of Customer Complaints: Transmission
TT191301
After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190° F. When the F265 mapped thermostat opens, the gauge may drop by approximately 60° F before again rising to 190° F. No repairs should be attempted for this normal concern. F265 is pictured below.
TT66-11-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT661101
After installing the -J345- trailer recognition control module (vehicles with PR code 1D8 only), wiring harness and plug, the following steps need to be performed in order to enable the system.
20336522
Customer may report that radio intermittently displays one station while audio is from a different station.
PSSRNS850
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB481404
Power Steering Rack Vibrations in Steering Wheel The customer
TB461302
Brake Disc, Pulsation, All Vehicles except Routan (U.S. Only)
701301
Noise from Door Panel while Driving
TT911208
Bluetooth Compatibility.
TT911304
Radio Navigation Unit Security Label
911310
RNS 315 Hardware Failure
97Z5
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB97Z5
Engine Wiring Spacer Ring (NVLW)
UTB-97Z5
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. UPDATED INFORMATION, ON SOME VEHICLES, REGARDING THE CLIP OF THE PRESSURE PIPE WHERE THE ENGINE HARNESS RESTS AND CHAFES. THE SPACER RING SHOULD BE FITTED ON ENGINE HARNESS FOR PROTECTION. MODELS 2013 TOUAREG. *PE
TT201301
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
TT201301a
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
UPDATE97Z5
Possible chafing of engine pre-wiring harness
AnalysisQ
Please contact VW Helpline before attempting repair
Edition30
VW Elsa Newsletter
TB441403
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TB461301
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
TT 91-11-09
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT911114
The Bluetooth module has now been integrated into the navigation head unit on 2012-2013 vehicles with RNS 315 navigation part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Technical Bulletin 91 11 09 (2026015) can be used for the diagnosis.
TT911116
Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
TT911119
GPS Antenna Concerns
911309
Satellite Radio Overview
VSS1306
We are excited to introduce a new service tool to help us communicate open issues to our dealers and customers.
Analysis16
Please contact VW Helpline before attempting repair
TB401301
Recommended procedure for removing damaged CV boot.
VSS1307
You must create a Volkswagen Technical Assistance (VTA) ticket and call the Tehnical Helpline prior to performing any repairs.
VSS-13-05
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Analysis15
Please contact VW Helpline before attempting repair
Analysis14
Please contact VW Helpline before attempting repair
Edition26a
VW Elsa Newsletter
TB-19-13-01
VOLKSWAGEN: IT IS A NORMAL OCCURRENCE FOR THE ELECTRIC COOLANT FANS TO CONTINUE TO RUN AFTER THE IGNITION IS SWITCHED OFF. *JS
TT 90-11-03
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT901103
Speed Warning Selection
TT910920
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
Edition26
VW Elsa Newsletter
VSE1304
VWGoA is pleased to inform you of the automatic delivery of the Required Special Tools which are used on VW Hybrid vehicles.
TT571302
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
TT 00-13-02
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
V911306 2022739
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
TT 57-13-01
Tech Tips (Keyless Entry Remotes Inoperative issue): If all keyless entry remotes are inoperative but power door locks work from buttons inside vehicle, static current measuring mode may be active in the Diagnostic interface for databus (Gateway). This document informs how to deactivate Static current measuring mode.
TT131301
CBFA 2.0T TSI Engine
TT131301a
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
TB001401
Fuel Additive to Help Prevent Sporadic Misfire Faults
V001401 2033846
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Edition19
ElsaWeb Newsletter
TB201305
High Pressure Fuel Pump Diagnosis
911301
RNS 850 Radio Software Update
241208
VOLKSWAGEN: INTAKE MANIFOLD RESTRICTION CHECK. MIL-ON AND 1 OR MORE OF THE FOLLOWING DIAGNOSTIC CODES MAY BE STORED IN ECM FAULT MEMORY. *JS
V201203
VOLKSWAGEN:EVAPORATIVE (EVAP) EMISSION SYSTEM, DIAGNOSTIC TROUBLE CODE DIAGNOSIS. REVISED PROCEDURE DEVELOPED TO TEST EVAP SYSTEM WITHOUT FUEL CAP. *JS
VWS-11-06
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Edition11
ElsaWeb Newsletter
4XMOTION
FLUID CAPACITY CHART
7P5103
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
921204
Wiper Blade Inspection for Proper Warranty Coding
TB001206
PDI - Vehicle Inspection, Protection Removal and Detailing
V001206 2015780
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD®, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
V921204 2024878
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
30L
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ReferenceA
Quick Reference Specification Book
V301204 2031366
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
V501205 2014370
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
V011231 2023591
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.
V551203 2021354
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
V601203 2019568
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V201201 2031342
Technical Bulletin (TDI Vehicles Equipped with Mis-fuel Inhibitor): Starting in MY 2013 all VW TDI vehicles come equipped with a mis-fuel inhibitor installed in the fuel tank filler neck to prevent accidental mis-fueling of the fuel tank with the incorrect fuel. This document is being published to help answer any questions regarding this component.
V911222 2022739
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
VWS-12-02
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
TT 37-12-04
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TB-15-12-01
VOLKSWAGEN: ALL MODELS EXPERIENCE THE TIMING CHAIN SLIPPING, RATTLING NOISES OF THE ENGINE AFTER STARTING, AND ENGINE FAILS TO START. 2008-13 ALL MODELS. *PE
921301
Customer States Windshield Wipers Streak or Smear
TT 72-12-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TT911109a
When the RNS 850 system is in 3D mode, the top portion of the screen will not display streets. This line represents the horizon and is a normal operation of system. No repairs should be made.
941401
Exterior Lights, Moisture Accumulation
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.