Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37231.1.1
Service Bulletin/Repair Instructions
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
37893.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
36555.8.0
Service Bulletin/Repair Instructions
This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by preforming a IHU reload.
37342.2.3
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
33031.6.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
37839.1.1
Service Bulletin/Repair Instructions
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under “Service”
37813.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813_1.mp4), follow the guidance provided in the Service.
37826.1.1
Service Bulletin/Repair Instructions
This is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "Service".
34521.11.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
37814.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.
37514.6.0
Service Bulletin/Repair Instructions
This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to find the root cause and provide a better improvement.
37809.1.1
Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37784.1.0
Service Bulletin/Repair Instructions
If the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service". In cold weather (50°F and below) when the SoC is below 40% the indicated SoC may drop by approximately 10-15%. The correct SoC value is the one displayed when the vehicle is initially parked. The range will slowly recover and will be completely recovered after HV battery charge.
37511.1.0
Service Bulletin/Repair Instructions
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".
37761.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text only - no attachments - If a customer experiences a delay or hesitation when accelerating from a standstill after installing version 4.2.13 software, please follow the advice under "Service". essentially an acceleration constraint from a standstill when the driver's seatbelt is unbuckled has been implemented and should be regarded as expected behavior for the models listed
37438.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37376.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.
37480.2.0
Service Bulletin/Repair Instructions
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".
28874
Service Bulletin/Repair Instructions
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
34521
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37504
Service Bulletin/Repair Instructions
This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and IEM P0A7A48 is stored, please follow the advice under "Service".
19245
Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification.
TJ37521-1
Service Bulletin/Repair Instructions
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
TJ37521.1.0-2025-10-14
Service Bulletin/Repair Instructions
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
37376
Service Bulletin/Repair Instructions
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out. If the BECM "voltage after fuse" values (front and rear) are greater than the high voltage battery, the BECM needs to be replaced.
37438
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37480
Service Bulletin/Repair Instructions
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop. Note: The Driver Display (DIM) UX will remain unchanged until a future software update.
37224
Service Bulletin/Repair Instructions
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in VIDA 3.4.4.
36048
Service Bulletin/Repair Instructions
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
37440
Service Bulletin/Repair Instructions
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
S10318
Service Campaign
Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Campaign S10318 – Decal Charge Lid on certain model year 2021 -2026 XC40, EX40, EC40 and C40 Battery Electric (BEV) vehicles. Volvo Cars has expanded its public charging access around North America. To access, Volvo Cars is making the North American Charging Standard (NACS) adapter available to drivers of current fully electric Volvo Cars. Volvo only supports the usage of a Volvo approved adapter. To avoid misuse, Volvo Cars will affix a NACS adapter warning label inside the charging lid. S10318 affects 8,492 vehicles in the U.S. and 2,147 in Canada.
37342
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
36610
Service Bulletin/Repair Instructions
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup. Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
TJ31514.1.0
Service Bulletin/Repair Instructions
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
36965
Service Bulletin/Repair Instructions
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor. Damage is not a matter for warranty.
36424
Service Bulletin/Repair Instructions
This is a Technical Journal: Vibrations in steering wheel above 60 mph. replace the driver's airbag module according to VIDA instructions
36514
Service Bulletin/Repair Instructions
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Reset or replace VGM.
37168
Service Bulletin/Repair Instructions
This is a Technical Journal: Door Lock Feature. Before replacing the lock, test it by pulling the outer handle in different speeds = slow / medium (normal) / fast (as shown in the attachment TJ_37168_1.MOV.) If the door don´t open when pulled in slow/medium speeds, follow Vida for replacement method.
8501
Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
36309.9.0
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure. Improved IHFA Software.
36451.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.
35953.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Unable to connect "Volvo Cars App" to vehicle. Follow detailed instructions.
36752.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Vibrations in steering wheel above 60 Mph. Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
36439.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Charge lid difficult to open/close. Adjust the charge lid
36909.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Trim moulding left A-pillar, poor fit at top. Adjust the existing trim.
36512.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Upper front suspension creaking/knocking noise. replace upper bearing.
36447.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543.
36555.7.0
Service Bulletin/Repair Instructions
This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by perfoming a IHU reload.
36845.1.4
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
36805.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Creaking/ticking noise from Steering Wheel Module. FOLLOW INSTRUCTIONS AND ADD TAPE 30643492
36309.8.0
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure. Improved IHFA Software.
36845.1.3
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
35924.1.4
Service Bulletin/Repair Instructions
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
36845.1.2
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
36451.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.
36821.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal:
36693.2.1
Service Bulletin/Repair Instructions
This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
36825.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
26745.13.14
Service Bulletin/Repair Instructions
This is a Technical Journal: 12V Battery Testing Method
34102.3.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)
36752.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Vibrations in steering wheel above 60 Mph. Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
36769.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Audio or media sound system, distorted sound - upgrade to V2.13.1 SW. Do not replace any parts. Improved software is available from version 2.13.1 in VIDA or via OTA (Over The Air).
35940.8.3
Service Bulletin/Repair Instructions
This is a Technical Journal: TCAM Replacement Needs Prior Approval
36309.6.0
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure. Improved IHFA Software.
C00012
Service Bulletin/Repair Instructions
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads.
TJ36189.4.0
Service Bulletin/Repair Instructions
Battery, complete.
TJ36147.1.1
Service Bulletin/Repair Instructions
Poor radio reception and sound (FM)
TJ35912.4.0
Service Bulletin/Repair Instructions
Updated Chassis Range.
TJ36048.2.0
Service Bulletin/Repair Instructions
Alleged issues with Intellisafe functionality.
TJ3668140
Service Bulletin/Repair Instructions
PHEV BECM software released
TJ3664720
Service Bulletin/Repair Instructions
Incorrect fuel level or tank capacity
TJ3671210
Service Bulletin/Repair Instructions
Propulsion Message in DIM with BECM DTC
C00009
Service Bulletin/Repair Instructions
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
36678.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal. Recovering control modules stuck in ânot respondingâ after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
TJ3656330
Service Bulletin/Repair Instructions
Rubber cushion
SMB00
Service Bulletin/Repair Instructions
Google Built In Premium Customer Experience Program
TJ19245
Service Bulletin/Repair Instructions
Vehicle type and platform identification
TJ36300
Service Bulletin/Repair Instructions
Over The Air Software Update (OTA)
TJ36374
Service Bulletin/Repair Instructions
General radio deviations ICUP vehicles
TJ36446
Service Bulletin/Repair Instructions
Long Range PHEV BECM DTC P065800
TJ36447
Service Bulletin/Repair Instructions
Call button in the OHC might not be lit
TJ36451
Service Bulletin/Repair Instructions
BEV High Voltage Battery Replacement
TJ36455
Service Bulletin/Repair Instructions
Volvo Cars App Android, no climate setting button
TJ35929
Service Bulletin/Repair Instructions
OTA not available for customer
TJ35884
Service Bulletin/Repair Instructions
OTA - FAQ for technicians
TJ36139
Service Bulletin/Repair Instructions
Vehicle cannot receive OTA updates
TJ36106
Service Bulletin/Repair Instructions
Electrical motor sound information
TJ36449
Service Bulletin/Repair Instructions
If the software is older than V2.4, which was released 22w42, perform a software upgrade
TJ36417
Service Bulletin/Repair Instructions
IGM: Inverter Generator Module
00053
Service Bulletin/Repair Instructions
Q1 2023 Retailer Technical Training Requirements
TJ35856
Service Bulletin/Repair Instructions
Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team
TJ36405
Service Bulletin/Repair Instructions
Disconnect Charging Cable? With No Cable Attached.
TJ36195
Service Bulletin/Repair Instructions
Cannot lock/unlock vehicle with remote control key
TJ36298
Service Bulletin/Repair Instructions
Long Range PHEV Message in DIM ?System Check Please Wait?
SMB00-038C
Service Bulletin/Repair Instructions
Customer Experience Program.
000381
Service Bulletin/Repair Instructions
Google Built In Premium Customer Experience Program.
00038C1
Service Bulletin/Repair Instructions
Google Built In Premium Customer Experience Program.
172023
Service Bulletin/Repair Instructions
Retail Car Delivery Process.
KC-145
Service Bulletin/Repair Instructions
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
S10177
Service Bulletin/Repair Instructions
OTA Software check
SJ1001522
Service Bulletin/Repair Instructions
Refer to system based wiring diagrams from R&D attached as a PDF.
QB39S10177
Service Bulletin/Repair Instructions
The corrective action is to perform a Total Upgrade Software download.
PB30S10177
Service Bulletin/Repair Instructions
The corrective action is to perform a Total Upgrade Software download.
QBS10177
Service Bulletin/Repair Instructions
The corrective action is to perform a Total Upgrade Software download.
SMB17-2023
Service Bulletin/Repair Instructions
Retail Car Delivery Process
TJ36226.2.0
Service Bulletin/Repair Instructions
ISGM and charging error DTC?s