Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37231.1.1
Service Bulletin/Repair Instructions
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
37893.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
36555.8.0
Service Bulletin/Repair Instructions
This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by preforming a IHU reload.
37342.2.3
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
33031.6.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
37839.1.1
Service Bulletin/Repair Instructions
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under “Service”
37813.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813_1.mp4), follow the guidance provided in the Service.
37826.1.1
Service Bulletin/Repair Instructions
This is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "Service".
34521.11.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
37814.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.
37514.6.0
Service Bulletin/Repair Instructions
This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to find the root cause and provide a better improvement.
37809.1.1
Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37784.1.0
Service Bulletin/Repair Instructions
If the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service". In cold weather (50°F and below) when the SoC is below 40% the indicated SoC may drop by approximately 10-15%. The correct SoC value is the one displayed when the vehicle is initially parked. The range will slowly recover and will be completely recovered after HV battery charge.
37511.1.0
Service Bulletin/Repair Instructions
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".
37438.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37376.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.
37480.2.0
Service Bulletin/Repair Instructions
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".
37299
Service Bulletin/Repair Instructions
This a Technical Journal plus 1 mp4 file If a customer experiences noise from the rear of the vehicle, often generated at low speeds and during cold climate conditions (listen to the attached file TJ_37299_1.mp4 as a reference), please follow the advice under "Service". Note! Do not replace any parts, as this will not solve the issue. Analysis is ongoing, and this journal will be updated accordingly. *The estimated timeline for the solution is during quarter 3 of 2026.
37474
Service Bulletin/Repair Instructions
This is a Technical Journal: DC Charging Power Limited to 150 kW. Vehicles equipped with the large HBAT27 (82?kWh) battery are capable of DC charging at up to 205?kW, provided certain conditions are met—such as a low State of Charge (<20% SoC) and active battery preconditioning (by selecting a DC charger in Google Maps at least 20 minutes before arrival).
37364
Service Bulletin/Repair Instructions
This is a TJ - When the engine is turned off, the lights in overhead console, reading lamps, footwell, and luggage compartment may not turn on. This issue occurs intermittently, and during such instances, the ON/OFF button for the overhead console becomes unresponsive, follow advice under service. Open the front driver side door, this will restore the interior lights. In this scenario, please follow the advice under "Service".
28874
Service Bulletin/Repair Instructions
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
34521
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
19245
Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification.
TJ37364.2.0-2025-11-19
Service Bulletin/Repair Instructions
This is a TJ - When the engine is turned off, the lights in overhead console, reading lamps, footwell, and luggage compartment may not turn on. This issue occurs intermittently, and during such instances, the ON/OFF button for the overhead console becomes unresponsive, follow advice under service. Open the front driver side door, this will restore the interior lights. *Work is ongoing, with the planned software release scheduled for the first quarter of 2026.
TJ37521-1
Service Bulletin/Repair Instructions
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
TJ37521.1.0-2025-10-14
Service Bulletin/Repair Instructions
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
37376
Service Bulletin/Repair Instructions
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out. If the BECM "voltage after fuse" values (front and rear) are greater than the high voltage battery, the BECM needs to be replaced.
37438
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37480
Service Bulletin/Repair Instructions
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop. Note: The Driver Display (DIM) UX will remain unchanged until a future software update.
37224
Service Bulletin/Repair Instructions
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in VIDA 3.4.4.
36048
Service Bulletin/Repair Instructions
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
37440
Service Bulletin/Repair Instructions
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
S10318
Service Campaign
Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Campaign S10318 – Decal Charge Lid on certain model year 2021 -2026 XC40, EX40, EC40 and C40 Battery Electric (BEV) vehicles. Volvo Cars has expanded its public charging access around North America. To access, Volvo Cars is making the North American Charging Standard (NACS) adapter available to drivers of current fully electric Volvo Cars. Volvo only supports the usage of a Volvo approved adapter. To avoid misuse, Volvo Cars will affix a NACS adapter warning label inside the charging lid. S10318 affects 8,492 vehicles in the U.S. and 2,147 in Canada.
37342
Service Bulletin/Repair Instructions
This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
36610
Service Bulletin/Repair Instructions
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup. Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
TJ31514.1.0
Service Bulletin/Repair Instructions
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
36965
Service Bulletin/Repair Instructions
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor. Damage is not a matter for warranty.
36424
Service Bulletin/Repair Instructions
This is a Technical Journal: Vibrations in steering wheel above 60 mph. replace the driver's airbag module according to VIDA instructions
37168
Service Bulletin/Repair Instructions
This is a Technical Journal: Door Lock Feature. Before replacing the lock, test it by pulling the outer handle in different speeds = slow / medium (normal) / fast (as shown in the attachment TJ_37168_1.MOV.) If the door don´t open when pulled in slow/medium speeds, follow Vida for replacement method.
8501
Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
36846.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout
36451.4.0
Service Bulletin/Repair Instructions
This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.
35953.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Unable to connect "Volvo Cars App" to vehicle. Follow detailed instructions.
36724.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Shudder/Vibrations during acceleration, 40-65 mph. If the concern is not resolved after balancing, replace the rear driveshafts.
36752.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Vibrations in steering wheel above 60 Mph. Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
36439.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Charge lid difficult to open/close. Adjust the charge lid
36909.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Trim moulding left A-pillar, poor fit at top. Adjust the existing trim.
36830.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Issues with Touch Functions in Center Stack Display. Software update planned.
36845.1.4
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
36805.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Creaking/ticking noise from Steering Wheel Module. FOLLOW INSTRUCTIONS AND ADD TAPE 30643492
36845.1.3
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
35924.1.4
Service Bulletin/Repair Instructions
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
36845.1.2
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
36846.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout
36830.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Issues with Touch Functions in Center Stack Display. Software update planned.
36821.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal:
36693.2.1
Service Bulletin/Repair Instructions
This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
36825.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
26745.13.14
Service Bulletin/Repair Instructions
This is a Technical Journal: 12V Battery Testing Method
36752.2.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Vibrations in steering wheel above 60 Mph. Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
36769.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Audio or media sound system, distorted sound - upgrade to V2.13.1 SW. Do not replace any parts. Improved software is available from version 2.13.1 in VIDA or via OTA (Over The Air).
36784.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal: PAC - Low brightness image in lower-light environment. Perform a software total upgrade.
10258
Service Bulletin/Repair Instructions
Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Active Service Action A10258 on certain Model Year 2024 XC40 and C40 vehicles. Volvo Cars quality investigations have identified that some vehicles may have been built without the correct torque specification on the Electric Rear Axle Drive (ERAD) transmission housing. As a result, there may be oil seepage and/or noise/vibration. The corrective action is to inspect the ERAD transmission visually for leaks and follow the instructions outlined in TIE based on the outcome of the inspection.
35940.8.3
Service Bulletin/Repair Instructions
This is a Technical Journal: TCAM Replacement Needs Prior Approval
A10258
Service Bulletin/Repair Instructions
Volvo Cars quality investigations have identified that some vehicles may have been built without the correct torque specification on the Electric Rear Axle Drive (ERAD) transmission housing. As a result, there may be oil seepage and/or noise/vibration.
A10258A
Service Bulletin/Repair Instructions
Volvo Cars quality investigations have identified that some vehicles may have been built without the correct torque specification on the Electric Rear Axle Drive (ERAD) transmission housing. As a result, there may be oil seepage and/or noise/vibration.
TJ35912.4.0
Service Bulletin/Repair Instructions
Updated Chassis Range.
TJ36048.2.0
Service Bulletin/Repair Instructions
Alleged issues with Intellisafe functionality.
TJ3672410
Service Bulletin/Repair Instructions
Shudder/Vibrations during acceleration, 40-65 mph
TJ3668140
Service Bulletin/Repair Instructions
PHEV BECM software released
TJ3672610
Service Bulletin/Repair Instructions
?Transmission performance reduced? Message in DIM, TCM-P073168
TJ3671610
Service Bulletin/Repair Instructions
Ghost DTC set, VCU1-U230056
TJ3671410
Service Bulletin/Repair Instructions
ISGM Faults - Replacement Countermeasures
TJ3670712
Service Bulletin/Repair Instructions
Model Year 24 PHEV (H6 engine) with BECM DTC P0D1F62
TJ3671210
Service Bulletin/Repair Instructions
Propulsion Message in DIM with BECM DTC
TJ36693.2.0
Service Bulletin/Repair Instructions
Wireless Phone Charger
C00009
Service Bulletin/Repair Instructions
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
36663.1.0
Service Bulletin/Repair Instructions
This is a Technical Journal. Replacement of OBC or HLCM, SW download failure. perform a new RELOAD of the unit.
TJ3656330
Service Bulletin/Repair Instructions
Rubber cushion
SJ1001860
Service Bulletin/Repair Instructions
incorrect wiring diagrams for certain customer functions for CMA MY24.