Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37231.1.1
Service Bulletin/Repair Instructions
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
37893.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
37294.3.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Mirror Folding Replacements. We have seen unnecessary replacements of the complete mirror. Before replacing any parts, follow the instuctions in this Technical Journal.
34521.11.1
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
37771.2.0
Service Bulletin/Repair Instructions
This is a TJ - Text Only - No attachments - If the vehicle cannot engage any gear or displays a "Power Reduced" message in the DIM, and both BECM-P2C871A and VCU1-P128300 DTCs are present, follow the advice under "Service - Confirm that all criteria specified in the "Description" section are fulfilled. Replace the CDD in accordance with VIDA instructions.
37809.1.1
Service Bulletin/Repair Instructions
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37771.1.0
Service Bulletin/Repair Instructions
This is a TJ - Text Only - No attachments - If the vehicle cannot engage any gear or displays a "Power Reduced" message in the DIM, and both BECM-P2C871A and VCU1-P128300 DTCs are present, follow the advice under "Service - Confirm that all criteria specified in the "Description" section are fulfilled. Replace the CDD in accordance with VIDA instructions.
34521
Service Bulletin/Repair Instructions
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37436
Service Bulletin/Repair Instructions
This is a Technical Journal: Vehicle Fails to Charge on All AC and DC Chargers. Start fault tracing by checking the following: 1.The condition of the EVI for damage and/or foreign objects. - Sample images can be found on page 1 of the attached PDF file. 2.The connectors at the CDD: unplug, then plug them in again. - Relevant connectors are numbers 1, 2, 6, and 9 on the drawing on page 2 of the attached PDF file. If no deviations are found at the EVI or the connectors at the CDD, continue fault tracing in VIDA.
19245
Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification.
37617
Service Bulletin/Repair Instructions
This is a TJ -Text only - No attachments - If the customer is interacting with the CSD and the message “Not available when reversing” appears while the Drive gear is engaged, follow the advice under "Service". CSD = Center stack Display DHU = Display Head Unit
TJ37534.1.0-2025-11-18
Service Bulletin/Repair Instructions
this is a TJ text plus 2 jpg attachments - If the bolt holes for towing hook appears to be misaligned during installation, follow advise under "Service". Don´t replace any parts. Follow the instruction below.
TJ37570.1.0-2025-11-13
Service Bulletin/Repair Instructions
This is a TJ text only no attachments -If a vehicle have DTC PAS-P11C800 set, follow the advice under "Service". Ignore the DTC; nothing needs to be done. This is a ghost DTC, with no actual impact on vehicle functionality.
37528
Service Bulletin/Repair Instructions
This is a Tech Journal Text Plus 1 MP4 attachment If a customer complains about an exclamation mark on the connectivity symbol, please follow the advice under "Service". After v1.7.1 SW, it is possible that the exclamation mark in the connectivity symbol is present intermittently, regardless of good or bad internet connectivity. It does not depict the true status of the internet connection. This is a known issue and will be fixed in the upcoming Software release. The software version is to be determined and this TJ will be updated accordingly. Please see attached video TJ_37528_1 for reference.
37410
Service Bulletin/Repair Instructions
This is a TJ Text only -If a customer complains of a message on CSD stating the ACC/PA is not available with a trailer or bike carrier, follow the advice under "Service". A software solution was released in 2025 week 40, with version 1.7.1. If urgent, perform a software upgrade according to TJ 31543. Note: After the upgrade, only ACC will be available when a trailer or bike carrier is connected. PA will remain unavailable.
36927
Service Bulletin/Repair Instructions
This is a Tech Journal text only- no attachment - If the "Profile lock" has been activated in the DHU (Display Head Unit) settings and the pattern/PIN code has been forgotten, please follow advice under "Service".
37394
Service Bulletin/Repair Instructions
This is a Tech Journal Text and Image -This journal is to be used as a complement to VIDA fault tracing and if the vehicle shows symptoms of a faulty PAS without specific part defects and one (or more) of the DTCs mentioned below is set, follow the advice under "Service."
36048
Service Bulletin/Repair Instructions
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
37430
Service Bulletin/Repair Instructions
This is a Technical Journal: No Start After Failed OTA Installation. Do not replace any parts. To recover the CEM, download SP 80026889, "OTA RESTORE". After this has been installed, confirm that the car can now be started and driven. Ensure that the car has the latest software by following TJ-31543
37435
Service Bulletin/Repair Instructions
This is a Technical Journal: Vehicle Fails To Charge On Certain DC Chargers. Check if the vehicle's software is the latest version. If not the latest version, please perform a Total Upgrade
37294
Service Bulletin/Repair Instructions
This is a Technical Journal: Mirror Folding Replacements. We have seen unnecessary replacements of the complete mirror. Before replacing any parts, follow the instuctions in this Technical Journal.
37324
Service Bulletin/Repair Instructions
This is a Technical Journal: AC Charging Cable Failure Modes. Before replacing the cable, the fault needs to be verified at the workshop.
37395
Service Bulletin/Repair Instructions
This is a Technical Journal: EX30 - Phone Call Poor Sound/Audio. Do not replace any microphone hardware. A new software (SW) is planned to be released in the beginning of quarter 3 year 2025.
36900
Service Bulletin/Repair Instructions
This is a Technical Journal: Remote Key SW Update Procedure, the SW in the key FOBs needs to be updated
37380
Service Bulletin/Repair Instructions
This is a Technical Journal: EX30 - RSI, ISA and ALCA not activated. RSI, ISA and ALCA are planned to be introduced in the OTA release that is planned to be sent out to customers Q3 2025
37337
Service Bulletin/Repair Instructions
This is a Technical Journal: EX30 Digital Key - Information and Troubleshooting Follow Preconditions before activiation of the Digital Key
37350
Service Bulletin/Repair Instructions
This is a Technical Journal: Towing Hook Interferes with Bumper. When installing or inspecting the towing hook, check the movement when folding / unfolding
37357
Service Bulletin/Repair Instructions
This is a Technical Journal: EX30 Initial Quality Reporting. Please submit a Vehicle Report on each issue you know about
8501
Service Bulletin/Repair Instructions
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
37306
Service Bulletin/Repair Instructions
This is a Technical Journal: CSD Message "Driver Monitoring Camera fault" Set. An improved DHU software has been released in 1.5.2, please perform a software upgrade according to TJ 31543
37292
Service Bulletin/Repair Instructions
This is a Technical Journal: DTC ASDM-U230055 after software download. It will be cleared automatically after two driving cycles.
36889
Service Bulletin/Repair Instructions
This is a Technical Journal: Key Fob Programming Failing. 1) Remove all the Keys and NFC cards. Ensure that you have all the Keys and NFC cards from the customer. 2) Pair the key fobs (maximum of 2 fobs) as per the instructions for software download script. 3) Then pair the NFC key cards as per the instructions in software download script.
S10303
Service Campaign
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
37238
Service Bulletin/Repair Instructions
This is a Technical Journal: EX30 - SiriusXM Satellite Radio not available. •Customers are advised to use the SiriusXM App via Apple CarPlay
D10295
Service Bulletin/Repair Instructions
Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Delivery Action D10295: Tailgate Sticker on certain Model Year 2025 EX30 vehicles. Volvo Cars investigations have identified that certain model year 2025 EX30’s must replace the rear hatch tailgate stickers. The corrective action is to remove and clean the areas with tailgate stickers, then replace them with new stickers. A total of 10 Canadian vehicles are affected by this Delivery Action.
36139
Service Bulletin/Repair Instructions
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available. Total upgrade.
37158
Service Bulletin/Repair Instructions
This is a Technical Journal: DIM Message and DTC VCU1 P128300. A software solution is introduced with version 1.5, perform a software upgrade according to TJ 31543
37175
Service Bulletin/Repair Instructions
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
37085
Service Bulletin/Repair Instructions
This is a Technical Journal: Door Stop noise. Tighten the screw according to the picture
36277
Service Bulletin/Repair Instructions
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
TJ31543
Service Bulletin/Repair Instructions
This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
36897
Service Bulletin/Repair Instructions
This is a Technical Journal: Slow AC Charging (6 Amps). A workaround to avoid slow charging is to turn on the DHU setting "Charging ? Limit Charging Current" and set it to the maximum after each initialization of every charging cycle
TJ19245
Service Bulletin/Repair Instructions
This is a Technical Journal. Vehicle type and platform identification.
37099
Service Bulletin/Repair Instructions
This is a Technical Journal: Not possible to erase DTC U114C51. This is a ghost DTC and can be ignored. It will cause no issue with the operation of the vehicle, and it will not hinder the vehicle from receiving an OTA
35884
Service Bulletin/Repair Instructions
This is a Technical Jounral: OTA - FAQ for technicians
36300
Service Bulletin/Repair Instructions
This is a Technical Journal: Over The Air Software Update (OTA)
36856
Service Bulletin/Repair Instructions
This is a Technical Journal: EX30 - Clock shows wrong time.Perform a DHU restart by
36852
Service Bulletin/Repair Instructions
This is a Technical Journal: DHU in recovery mode, recovery method. Order and download SP: 80027696.
TJ27536.21.1-2024-08-07
Other
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ36897.3.0-2024-08-07
Service Bulletin/Repair Instructions
This is a Technical Journal: Slow AC Charging (6 Amps). A workaround to avoid slow charging is to turn on the DHU setting "Charging ? Limit Charging Current" and set it to the maximum after each initialization of every charging cycle
36845
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36845.1.6-2024-06-19
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36845.1.5-2024-06-07
Service Bulletin/Repair Instructions
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.