Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37342.2.3
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
33031.6.0
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
34521.11.1
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
35526.1.8
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
37514.6.0
This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to find the root cause and provide a better improvement.
37809.1.1
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37438.4.0
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37376.3.0
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.
37480.2.0
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".
37474
This is a Technical Journal: DC Charging Power Limited to 150 kW. Vehicles equipped with the large HBAT27 (82?kWh) battery are capable of DC charging at up to 205?kW, provided certain conditions are met—such as a low State of Charge (<20% SoC) and active battery preconditioning (by selecting a DC charger in Google Maps at least 20 minutes before arrival).
34521
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37083
This is a Technical Journal: Text plus 1 MO4 - Not possible to go to Drive mode after ERS start. Download software.
19245
This is a Technical Journal. Vehicle type and platform identification.
37376
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out. If the BECM "voltage after fuse" values (front and rear) are greater than the high voltage battery, the BECM needs to be replaced.
37438
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37480
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop. Note: The Driver Display (DIM) UX will remain unchanged until a future software update.
37224
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in VIDA 3.4.4.
37456
This is a Technical Journal: Driving Journal issue, iCUP MY26. Ensure Data sharing in CSD is activated, and location services is toggled to "Always On" for the Driving Journal "In Car App" and Active Volvo ID. If the issues still exists, please create a "Support Not Needed" TIE Report for case building purposes.
36048
This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
37440
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
S10318
Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Campaign S10318 – Decal Charge Lid on certain model year 2021 -2026 XC40, EX40, EC40 and C40 Battery Electric (BEV) vehicles. Volvo Cars has expanded its public charging access around North America. To access, Volvo Cars is making the North American Charging Standard (NACS) adapter available to drivers of current fully electric Volvo Cars. Volvo only supports the usage of a Volvo approved adapter. To avoid misuse, Volvo Cars will affix a NACS adapter warning label inside the charging lid. S10318 affects 8,492 vehicles in the U.S. and 2,147 in Canada.
37342
This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
37366
This is a Technical Journal: DTC CEM B109A4A Incorrect BBS. A SW solution is planned during 2025 quarter 4.
TJ31514.1.0
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
36965
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor. Damage is not a matter for warranty.
36424
This is a Technical Journal: Vibrations in steering wheel above 60 mph. replace the driver's airbag module according to VIDA instructions
37168
This is a Technical Journal: Door Lock Feature. Before replacing the lock, test it by pulling the outer handle in different speeds = slow / medium (normal) / fast (as shown in the attachment TJ_37168_1.MOV.) If the door don´t open when pulled in slow/medium speeds, follow Vida for replacement method.
8501
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
36961
This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
37299
This a Technical Journal: Noise from ERAD in Cold Climate Conditions. Analysis is ongoing, and this journal will be updated accordingly.
37235
This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
S10303
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
36512
This is a Technical Journal: Upper front suspension creaking/knocking noise. replace upper bearing.
37093
This is a Technical Journal: DIM Message and DTC IEM P060796. A software solution is introduced with version 3.3.16. Perform a software upgrade.
37105
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message. fault trace the 12 V system according to VIDA
36139
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available. Total upgrade.
37175
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
37179
This is a Technical Journal: Volvo Cars app, unpaired vehicle - Profile tab. Create a TIE report.
37184
This is a Technical Journal: Slow Response from iCUP Infotainment System after v3.3.16 SW. The issue is expected to be resolved within approximately 5 driving cycles
37091
This is a Technical Journal: ICUP - Steering wheel buttons won't tune/seek media. perform an IHU reload in VIDA.
36277
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
37123
This is a Technical Journal: ICUP - Green stripes/pixels in CSD. Perform software upgrade.
TJ31543
This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
TJ19245
This is a Technical Journal. Vehicle type and platform identification.
35884
This is a Technical Jounral: OTA - FAQ for technicians
37048
This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process
TJ36961.2.1-2024-08-07
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
TJ37013.1.0-2024-07-16
This is a Technical Journal: Vehicle Shifts Back to Neutral. Perform a software upgrade according to TJ 31543.
TJ36965.1.0-2024-07-24
This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor
36845
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36932.1.0-2024-06-26
This is a Technical Journal: DIM "Disconnect Charge Cable" Message With No Cable Attached. An improved software is available in VIDA from 2024 week 27 (software version 3.1.9)
TJ37003.1.1-2024-06-26
This is a Technical Journal: Google Assistant - Troubleshooting Guide. please ensure the vehicle has the most up-to-date Google Assistant application version.
TJ36229.3.0-2024-06-19
This is a Technical Journal: Low Tire Pressure warning and DTC BCM-C007768. Please check the tire pressures, if these are OK calibrate the iTPMS system. A new Software is planned to be released year 2024 quarter 3.
TJ36845.1.6-2024-06-19
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36845.1.5-2024-06-07
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36961.1.0-2024-06-04
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.