Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37909.1.1
This is a TJ - text only - no attachments - If internet connectivity is lost directly after updating to latest software, on vehicles equipped with TCAM3 (VDN: 1504, TCA solution 3). The issues may be caused by a corrupted configuration file. An SP has been created to recover the connectivity. Follow the procedure mentioned under "Service", to resolve it.
37231.1.1
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
37893.2.0
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
37172.2.0
This is a TJ, text only no attachments - If a customer experiences the Plug and Charge feature not working, follow the advice under "Service". Plug and Charge is the function that allows a vehicle to automatically start charging at a charging station when the charging cable is attached to the vehicle without verification through an app, card, or other method.
37342.2.3
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
37625.3.0
This is a Tech Journal text plus 1 PDF - If FLL needs to be exchanged according to fault tracing, follow the VIDA instruction if a spare part exists; otherwise, follow the advice under "Service" below.
34521.11.1
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
37478.1.2
This is a TJ - Text plus 1 PDF - If a customer experiences an Electric System Limited message along with reduced performance, and there are temperature-related DTCs in the HLCM, the root cause may be restricted coolant flow to the HLCM. Please follow the advice under "Service" to test the HLCM cooling performance.
37486.2.0
This is a Tech Journal If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service".
37804.1.1
This is a TJ - Text only - If the customer experiences issues with the door window guide molding catching, and/or noise toward the quarter-glass during rear door opening. Ensure that the door fitting is OK and if the problem still remains, replace the door window guide molding, according to Vida
35526.1.8
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
37809.1.1
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
37781.2.0
This is a TJ - Text - no attachments- If installing a GHCA PN 36000418 into a vehicle that is not retrofitted to VCUv2, please follow the advice under "Service". This Technical Journal provides additional instructions specific to GHCA PN 36000418 only.
D10366.1.0
Quality Bulletin for a delivery action for the MY2026 EX90 GHCA
34521.10.0
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37321.1.0
This is a TJ - 1 text Doc plus 1 PDF and 1 M4a attachment - If the vehicle has a symptom of a drone noise according to attached sound file "TJ_37321_1.m4a" when driving, follow advice under "Service". To prevent the noise from occurring, apply a foam piece with part number 32459450 on left and right side of the lidar cover panel according to attachment
37742.1.1
This a TJ text only no attachments - If the UWB key, key tag or digital key is kept in the vehicle during software download with VIDA, the UWB key will deactivated. This is caused by the PAK reset, which is part of software download. This will be updated during 2026 quarter 2. To recover deactivated key see information under service To recover deactivated key:
37653
This is a TJ - text only no attachments - If a customer reports seeing the message "Drive to calibrate sensors. Support functions affected. Check the manual." on the CSD and the DIMD doesn't disappear after 15-20 minutes, please follow the advice provided under service for more information
37629
This is a TJ - Text Only - No attachment - If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging does not. One of the DTCs mentioned in this TJ is set. See FAQ
37140
This is a Technical Journal, Text and mp3 - Listen to the attached sound file, TJ-37140_1.mp, as an example of this noise. (The noise is heard at 5 and 26 seconds in the recording)Rumbling Noise From ERAD / TVDC. Please follow the advice under "Service"
37564
This is a TJ Text plus 1 jpg - If the vehicle has any symptoms related to the exterior speaker system (AVAS) and the listed DTC is set, follow the instructions under “Service”.
28874
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
34521
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
19245
This is a Technical Journal. Vehicle type and platform identification.
TJ37518.3.0-2025-11-18
This is a TJ - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under "Service".
TJ37539.1.0-2025-11-18
This is a TJ - Text plus 3 jpg's - If a customer complains about a rattle noise from the lower area of A-pillar panel, follow advice under "Service".
TJ37547.1.0-2025-11-13
This is a TJ - text only no attachments - If a customer reports no sound during phone calls between the car and the landside while using Bluetooth or Apple CarPlay, please follow the instructions under "Service". Complaints about poor or degraded sound quality are not covered by this Technical Journal (TJ) and must be reported separately via a TIE report.
TJ37588.1.0-2025-11-18
This is a TJ - no attachments - If a vehicle has one or more of DTC(s) listed below set, follow the advice under "Service". - Ignore the stated DTCs; nothing needs to be done. The DTCs have no actual impact on the vehicle's functionality.
TJ37279.4.0-2025-11-06
This is a Technical Journal: In most cases the VCU does not need to be replaced. *The script in VIDA for VCU reload is now working
TJ37490.2.0-2025-10-29
This is a TJ Text only no attachments - The breakpoint for the latest (third) GHCA hardware generation is serial number S00053758, which represents the first and lowest number of the third generation. The serial number can be found on the hardware, where "S000xxxxx" is printed on the type label. For replaced GHCAs with serial numbers before S00053758, a Vehicle Report is not required for Warranty Claim acceptance if VIDA fault tracing clearly indicates that the GHCA must be replaced. For replaced GHCAs with serial numbers after S00053758, please create a Support Not Needed Vehicle Report. See the Vehicle Report section below for more information.
TJ37518.2.0-2025-10-29
This is a TJ - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under "Service".
37159
This is a Technical Journal: EX90 - Dealer Demo Features Limited/Unavailable. avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content. Some features will not be introduced from the start of the EX90, but will be available via SW upgrade. Please see under "SERVICE" for preliminary introduction plan. *This Technical Journal will be closed 2025 week 41 if no objections. Please use Software Release Notes for content in future Software releases for EX90.
37486
This is a Tech Journal If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service".
37071
This is a Technical Journal: EX90 Software download issues - If SWDL fails and HLCM is in "Not responding", it is normal. HLCM is in silent mode and therefore not listening to diagnostic commands. Continue with the next SWDL attempt without any action
37473
This is a Technical Journal - EX90 - Failed Software Download Causing Invalid Certificates If a Total Upgrade, PDS, or TCAM reload fails on any ECU, the TCAM may end up with invalid certificates. To ensure proper functionality after successfully recovering the car with a new software download, follow these steps to verify certificate validity
37453
This is a Technical Journal: EX90 - Software download issue to HUD. Do not perform a HUD Reload.
37342
This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
37279
This is a Technical Journal: VCU Replacement. VIDA script needs to be adapted before performing VCU Reload
37401
This is a Technical Journal: SPA2 VCU Prior Approval. Part number 36003871
37263
This is a Technical Journal: EX90 Digital Key - Pairing Failures. 1. Open the VIDA application and go to the Volvo Cars app Set up function page. 2. Check if the "Provision Status" is successful or empty. If it is empty, click on "Setup". This will then provision the car successfully, to activate all "Connected Services".
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.