Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
33031.6.0
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
34521.11.1
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
35526.1.8
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
37809.1.1
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
37773.1.2
This is a TJ - Text only no attachments - If customer experiences an incorrect ambient temperature reading in DIM (Driver Information Module) or reduced A/C performance, follow the advice under Service. Please refer to the wiring diagram in VIDA to locate the relevant circuit for the ambient temperature sensor (component 7/481) at the passenger door mirror harness.
35842
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
TJ 34498
This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0
36902
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
19245
This is a Technical Journal. Vehicle type and platform identification.
TJ36902.1.0-2025-10-31
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
AC pressure check
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service.
TJ34648.5.0-2025-10-29
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service.
TJI VCC-517278-1
This is a Technical Journal: Prior Approval - lack of airflow combined with a poor cooling performance follow the advice under service.
37428
This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal handles only SENSUS vehicles.
35912
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
36916
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
8501
This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
36961
This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
37235
This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
S10303
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
37175
This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
34521
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
34647
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
36277
This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
37070
This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.
37000
This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
TJ27536.21.1-2024-08-07
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ34647.6.3-2024-08-07
This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
TJ36961.2.1-2024-08-07
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
36845
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ34647.6.2-2024-06-19
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
TJ36845.1.6-2024-06-19
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36895.1.0-2024-06-19
This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control). software is available in VIDA beginning 2024 week 21.
TJ36845.1.5-2024-06-07
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
TJ36961.1.0-2024-06-04
This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
34123.1.7
This is a Technical Journal: T8 P0EA773 Auxiliary Cooling System Performance. install component 32139082
36202.2.1
This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
36899.1.0
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
36916.1.0
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
31698.3.3
This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
36845.1.4
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
34295.7.1
This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
36845.1.3
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
35924.1.4
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
36845.1.2
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
36376.4.0
This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released
36693.2.1
This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
34647.6.1
This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
26745.13.14
This is a Technical Journal: 12V Battery Testing Method
34102.3.1
This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)
35912.5.0
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
36814.1.0
This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.
TJ31543
P5(SPA)/P6(CMA) Software Download Guide
TJ35912.4.0
Updated Chassis Range.
TJ36048.2.0
Alleged issues with Intellisafe functionality.
C00009
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
TJ34936110
No internet connection and intermittent.
36678.1.0
This is a Technical Journal. Recovering control modules stuck in ânot respondingâ after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
TJ3662910
Driver support systems
TJ3627710
Body, cab and interior.
TJ3641580
Electrical rear axis drive
TJ3416550
Mobile data services, general
TJ3656330
Rubber cushion
TJ3625752
New Information.
TJ3641540
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
TJ3641530
Electrical rear axis drive
TJ3655550
Creaking noise from right engine pad
TJ36415
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
TJ3656310
Creaking noise from right engine pad
TJ32525A
DIM message ?Parking brake service required?
TJ35511
Creaking noise from Steering Wheel Module (SWM)
TJ3654810
OHC replaced too often due to CEM U134187 download software prior replacement
TJ36548
OHC replaced too often due to CEM U134187,download software prior replacement
TJ36563
Creaking noise from right engine pad
TJ31423
Blown fuse, compressor - air suspension
TJ36513
Towbar TRM not responding
TJ36509
Volvo Cars App Remote climate or ERS, not possible
TJ34295
PHEV High Voltage Battery Repairs
TJ19245
Vehicle type and platform identification
TJ35902
Connectivity services activation - PSIM issues
TJ36455
Volvo Cars App Android, no climate setting button
TJ36224
No bass function (High Performance Audio)
SMB87-001
Climate system heating performance.
SMB00-108C
Expendable Items Parts List.
CBR-2201
Engine Control Module (EMS) Software (MSW) Information â August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
KC-145
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Special Tools Bu
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
Service Manager
ICUP/Google Built-In Diagnostic Operations
TJ 3619510
Cannot lock/unlock vehicle with remote control key.
TJ 3622430
No bass from sound system.
TJ 3622110
Streaming via USB not working.
TJ 3622420
No bass from sound system.
356EN01
VIDA QR Scanner Mobile App
KC-281
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
KC-159
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
KC-99
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
TJ 35507 6 0
Outer rear view mirror glass incorrect position after reversing.
TJ 34647 6 0
Perform a software upgrade in accordance with TJ 31543.
TJ3595620
If the check engine lamp may appear in the DIM (Driver Information Module) and the listed DTC is
TJ3595610
If the check engine lamp may appear in the DIM (Driver Information Module) and the listed DTC is
TJ3544050
latest version software needs to update.
TJ 35978 1 0
New Software Products (SP) have been developed to convert a Care Key to a standard key.
PB23-S10066-2021
This is a Service Action S10066. Create Parts Bulletin using attached file.
S10066-2021-04-2
Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action S10066 on certain Volvo S60, V90CC, XC60, V60CC, V60, XC90, S90L, and V90 Model Year 2019-2020 vehicles. Volvo has identified that a malfunction in the Dual Purge check valve impacts the purge ejector function at high loads and the flow diagnostics will trigger a DTC and MIL. No impact on drive-ability or emissions. The corrective action is to replace the Dual Purge pipe.
TJ35451.7.0-2021
This is a Technical Journal: VOC app driving journal A to B trail missing
TJ33867.1.3-2021
This is a Technical Journal: we find with automobiles. Radial force variation ( RFV ) is a condition where excessive run out will create the same symptom as an unbalanced tire. Tire balancing should be checked and corrected as needed but is not always the solution. Road Force balancing detects assembly run out measured under load simulating real world driving conditions and will provide a solution to match mount the tire and rim to minimize loaded run out.
P10064-2021-04-1
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend warranty coverage on the Rear Suspension Air Compressor for certain model year 2017-2020 S90 Series, 2017-2020 V90 Series, 2016-2020 XC90 and 2018-2020 XC60 models. Volvo has determined that there is the potential for a malfunction caused by a valve inside the compressor which may contain residue from an anti-corrosive agent.
ST-248-2021-04-1
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend warranty coverage on the Rear Suspension Air Compressor for certain model year 2017-2020 S90 Series, 2017-2020 V90 Series, 2016-2020 XC90 and 2018-2020 XC60 models. Volvo has determined that there is the potential for a malfunction caused by a valve inside the compressor which may contain residue from an anti-corrosive agent.
TJ35912.1.0-2021
This is a Technical Journal: AC evaporator repair, additional parts needed
TJ35440.4.0-2021
This is a Technical Journal: Echo heard on phone call, Improved IHU software that will correct this issue is under development and will be released in June of 2020.
TJ31558.10.0-202
If the rear Parking Assistance System (PAS) is not working and there is a message in DIM about ?Parking Assistance System service required? displayed in DIM, then it is possible that there is water ingress into rear park assist sensors and connectors caused by splices in the rear cable harness. If the sensors and connectors have water ingress then follow method in VIDA
P10064-2021-03-1
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend warranty coverage on the Rear Suspension Air Compressor for certain model year 2017-2020 S90 Series, 2017-2020 V90 Series, 2016-2020 XC90 and 2018-2020 XC60 models. Volvo has determined that there is the potential for a malfunction caused by a valve inside the compressor which may contain residue from an anti-corrosive agent.
TJ35902.1.1-2021
This is a Technical Journal: Connectivity services activation - PSIM issues
TJ31423.18.1-202
This is a Technical Journal: Blown fuse, compressor - air suspension. Perform Total Upgrade, replace fuse and compressor according to VIDA.
P10064-2021-02-2
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend warranty coverage on the Rear Suspension Air Compressor for certain model year 2017-2020 S90 Series, 2017-2020 V90 Series, 2016-2020 XC90 and 2018-2020 XC60 models. Volvo has determined that there is the potential for a malfunction caused by a valve inside the compressor which may contain residue from an anti-corrosive agent.
TJ35507.5.0-2021
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
TJ34241.2.3-2021
This is a Technical Journal: 12V battery message and DTC CEM-B129F96
TJ35507.4.0-2021
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
TJ35842.1.0-2021
This is a Technical Journal: Noise when turning steering wheel. Check rubber gromet in firewall
TJ34857.6.0-2021
This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line
TJ33031.5.0-2021
This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
TJ33617.2.1-2021
This is a Technical Journal: Front seat heater, function control. If not working check the heating grid wiring.
TJ35511.1.0-2021
This is a Technical Journal: Creaking noise from Steering Wheel Module
TJ35075.5.0-2020
This is a Technical Journal: TG-81SC Rough/hard shift in 3-2
TJ33442.12.0-202
This is a technical Journal:If the vehicle has a click sound from the left engine pad, follow the advice under "Service". Make sure that the sound is coming from the engine pad, NOT from the drive shaft. Remove the left engine pad and split by removing the small screw. Lubricate with graphite grease (PN 1161851) on points as in attachment. Torque for small screw is 8 nm.
TJ32985.5.0-2020
This is a Technical Journal: Seat belt front, may not retract fully
TJ33442.11.0-202
This is a technical Journal:If the vehicle has a click sound from the left engine pad, follow the advice under "Service". Make sure that the sound is coming from the engine pad, NOT from the drive shaft. Remove the left engine pad and split by removing the small screw. Lubricate with graphite grease (PN 1161851) on points as in attachment. Torque for small screw is 8 nm.
TJ31423.18.0-202
This is a Technical Journal: Blown fuse, compressor - air suspension. Perform Total Upgrade, replace fuse and compressor according to VIDA.
TJ34286.5.0-2020
This is a Technical Journal: Info request: Pull & drift or steering wheel misaligned, feedback needed.
TJ34803.2.0-2020
This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.
TJ33442.10.0-202
This is a technical Journal:If the vehicle has a click sound from the left engine pad, follow the advice under "Service". Make sure that the sound is coming from the engine pad, NOT from the drive shaft. Remove the left engine pad and split by removing the small screw. Lubricate with graphite grease (PN 1161851) on points as in attachment. Torque for small screw is 8 nm.
TJ34241.2.2-2020
This is a Technical Journal: 12V battery message and DTC CEM-B129F96
ST-001-2020-09-1
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ32985.4.0-2020
This is a Technical Journal: Seat belt front, may not retract fully
TJ35075.4.0-2020
This is a Technical Journal: TG-81SC Rough/hard shift in 3-2
TJ35507.2.0-2020
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
TJ35514.1.0-2020
This is a Technical Journal: Prior Approval for VCM Replacement
SMB17-023-2020-0
Over the past month, Volvo Car USA and Volvo Car Canada Limited have implemented a number of measures to help minimize the impact the COVID-19 stay-at-home orders has had on our retailer partners and their service departments. Effective as of the release of this Service Manager Bulletin, Volvo Cars is introducing the Temporary Stock Maintenance Assistance Program.
SMB00-006-2020-0
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
TJ20803.21.1-202
This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
SMB00-321-2020-0
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later. Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
TJ34071.2.0-2020
This is a Technical Journal: Info request, loose door sealing strips. replace if needed
SJ1000167-2020-0
This is a Service Journal: Coolant Filling Equipment Tool
ST-001-2020-01-2
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ34618.6.0-2020
This is a Technical Journal: IHU, scratching/screeching/electrical noise from sound system after start-up
TJ34740.1.3-2020
This is a Technical Journal: 4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
SMB22-005-2020-0
This is a Service Manager Bulletin: Volvo Engine Petrol (VEP4 2.0L) Oil Viscosity Requirement
SMB00-444-2020-0
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change. Will only be performed at 20k
TJ20803.21.0-202
This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
TJ33617.2.0-2020
This is a Technical Journal: Front seat heater, function control. If not working check the heating grid wiring.
TJ34857.3.0-2019
This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line
TJ35058.1.3-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
TJ34618.5.0-2019
This is a Technical Journal: IHU, scratching/screeching/electrical noise from sound system after start-up
TJ32892.2.0-2019
This is a Technical Journal: PAC 360 side camera, intermittent no image
TJ31602.9.4-2019
This is a Technical Journal: Infotainment System Reboots while driving (blank screen).
TJ35340.1.0-2019
This is a Technical Journal: "Ghost" DTCs set: SODL-U210052 and SODR-U210052
TJ35344.1.1-2019
This is a Technical Journal: Removal of "SiriusXM Subscription has Expired" Message
TJ35058.1.2-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
TJ31946.1.2-2019
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
TJ31946.1.1-2019
This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
SMB00-006-2019-1
Software Installation Policy changes.
SMB00-438-2019-1
This is a Service Manager Bulletin: Technician Skillset Requirments
TJ31543.9.0-2019
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ34857.2.0-2019
This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line
ST-001-2019-10-1
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ20803.20.1-201
This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
TJ21965.7.0-2019
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ35058.1.1-2019
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
TJ33442
Left engine pad click sound
TJ31602 9 3 2019
The customer may report that the infotainment system in the vehicle re-starts or reboots intermittently while driving. When this happens the CCD and the center area of the DIM will go blank for a few moments and then start back up as if the vehicle has just been started up. The customer may also notice that the infotainment system is not responding as normal (ex.- long response time) just before this occurs. When the system reboots, some customer settings may change back to a previous setting (ex.- navi destination, climate settings, radio station, etc.)
ST-234-2019-08-2
This is a Special Tool Bulletin: Mandatory tool allocation
TJ32469 5 0 2019
This is a Technical Journal: Gear shift lever inoperable
SMB00 438 2019-0
This is a Service Manager Bulletin: Technician Skillset Requirments
ST-233-2019-08-1
This is a Special Tool Bulletin: Newsletter 100: Mandatory Tools
SMB00 006 2019-0
Software Installation Policy changes.
SMB84 001 2019-0
This is a Service Manager Bulletin: Windshield replacement products.
PB22012
All model year 2019 and 2020* vehicles are delivered from the factory with Castrol EDGE Pro V 0w-20 Synthetic oil. Castrol EDGE Pro V 0W20 is specifically co-engineered for the Volvo VEP4 2.0L engine to maximize fuel efficiency and engine performance.
TJ34650 1 0-2019
This is a Technical Journal: SPA Condensation water drops in around pedals area
TJ34857 1 0-2019
This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line
TJ34206 2 0-2019
This is a Technical Journal: Damaged throttle body due to showroom device. To protect the throttle housing when using Volvo Car Showmode kit in the specified cars, always remove the connector from the throttle housing (see picture 34206.jpg) A new software for the BRIGO device is under development to avoid this damage. Make sure that the BRIGO device always updated with the latest software.
TJ34567 1 0-2019
This is a Technical Journal: DTC SRS-B15381B High Voltage battery loop control. The resistance of the circuit can be monitored using the SRS parameter "High voltage battery power supply disconnect"
SMB30-001-2019-0
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements
SPJ34864 2 0-201
This is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.
TJ3480310-2019-0
This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.
TJ3424120-2019-0
This is a Technical Journal: 12V battery message and DTC CEM-B129F96
TJ3447710-2019-0
This is a Technical Journal: Panoramic roof hard to open/close
TJ3482012-2019-0
This is a Technical Journal: Updates to the customer's software, May 2019
TJ3449810-2019-0
This is a Technical Journal: Headliner, squeak/rattle noise
SPJ3224230-2019-
This is a Service Product Journal: Digital Head Light Instrument for L.E.D., Halogen, Xenon vehicles
SPJ3475710-2019-
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
SPJ3478010-2019-
This is a Service Product Journal: VIDA VOC Access and Functionality
SPJ3479010-2019-
This is a Service Product Journal: VIDA VOC Access Functionality and Instruction
ST-233-2019-05-0
This is a Special Tool Bulletin: Newsletter 100: Mandatory Tools
TJ3478111-2019-0
This is a Technical Journal: Changing DIM trip computer value
PB77-006-2019-05
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
TJ3416511-2019-0
This is a Technical Journal: No VIDA communication with vehicle
TJ3155880-2019-0
If the rear Parking Assistance System (PAS) is not working and there is a message in DIM about ?Parking Assistance System service required? displayed in DIM, then it is possible that there is water ingress into rear park assist sensors and connectors caused by splices in the rear cable harness. If the sensors and connectors have water ingress then follow method in VIDA
TJ3429510-2019-0
This is a Technical Journal: High Voltage Battery repairs
PBS29926
S29926: ERAD Thermostat Removal
TJ33353
Climate unit, not sufficient airflow from vents
TJ33358
Replacement of ERAD components.
TJ33442a
Left engine pad click sound
TJ34215a
Hard to fill fuel due to frozen filler pipe
032519121502-R19
This is a Recall Quality Bulletin: Recall R19931 Front Seat Rail Flange Nuts
R19931-2019-03-2
Quality letter that relates to the return of strut products that did not meet quality specifications.
TJ31602.9.2-2019
This is a Technical Journal: Infotainment System Reboots while driving (blank screen).
TJ34091.1.1-2019
This is a Technical Journal: Lumbar support, inflates when opening door
TJ34286.2.0-2019
This is a Technical Journal: Info request: Pull & drift or steering wheel misaligned, feedback needed.
TJ34551.1.1-2019
This is a Technical Journal: Rear Window Defrost will not Stay Activated. Total Upgrade should be used if there are any upgrades available. - Perform an IHU Reload
SMB17-021-2019-0
This is a Service Manager Bulletin: Vehicle Transport Handling Procedures and Policy
TJ34123.1.6-2019
This is a Technical Journal: T8 P0EA773 Auxiliary Cooling System Performance
TJ34142.5.0-2019
This is a Technical Journal: Steering Assistance Temporarily Reduced, PSCM. Disconnect the S connector on the BCSM (4/153) for 15 minutes and then reconnect it, see picture. Check that both main and support battery is charged to at least 12.4 volts /70% SoC or more. At this point we do not see any need to replace the BCSM or any other components such as steering
TJ34446.1.1-2019
This is a Technical Journal: Check engine light On, DTC ECM-P0EBF24
ST-231-2019-02-1
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools
PB00-013-2019-02
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements
PB77-006-2019-02
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
TJ28941-4-0-2019
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)
SMB00-437-2019-0
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process
TJ21965-5-0-2019
This is a Technical Journal: Oil in cooling system. New cleaning method developed.
TJ33031-4-2-2019
This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
TJ34446-1-0-2019
This is a Technical Journal: Check engine light On, DTC ECM-P0EBF24
TJ34494-1-0-2019
This is a Technical Journal: T8 Seat/Steering Wheel Heat Inop using Remote Parking Climate w/VOC app
TJ31423.12.0-201
This is a Technical Journal: Blown fuse, compressor - air suspension. Perform Total Upgrade, replace fuse and compressor according to VIDA.
TJ33931.5.0-2019
This is a Technical Journal: SPA Hybrid Irregular electrical distance to empty after software upgrade
TJ34316.1.1-2019
This is a Technical Journal: Vehicle key does not work
TJ33546.1.0-2019
This is a Technical Journal: DTC BECM-P0C4200 and possible Check Engine Lamp
TJ33546.1.1-2019
This is a Technical Journal: DTC BECM-P0C4200 and possible Check Engine Lamp
TJ17076.11.0-201
Technical Journal TITLE : Headlamp , Leak Test REF NO : ISSUING DEPARTMENT : CAR MARKET : United States TJ 17076 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 10 11 FUNC GROUP : FUNC DESC : 3521 Headlamp , complete Page 1 of 24 Attachment File Name File Size S80 - V70 - XC70 . pdf 0.5641 MB S60 - XC60 . pdf 0.5868 MB C30 - S40 - V50 - C70 . pdf 0.4175 MB XC90 . pdf 0.6020 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 2010 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 156 2010 - 9999 0000395 - 9999999 200720 - 999952 275 2003 - 9999 0000690 - 9999999 200232 - 999952 533 2007 - 9999 0000261 - 9999999 200637 - 999952 542 2006 - 9999 0000590 - 0999999 200549 - 999952 544 2004 - 2010 0000295 - 0999999 200339 - 999952 545 2004 - 2010 0000133 - 0999999 200347 - 999952 CSC Customer Symptom Codes Code Description W4 Headlights / Moisture / mist on inside of lens WG Headlights / Lens broken / chipped / cracked / distorted ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2012 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 17076 DTC Diagnostic Trouble Codes Text CSC = Customer Symptom Code DTC = Diagnostic Trouble Code Note ! If using a printed copy of this Retailer Technical Journal , first check for the latest online version . DESCRIPTION : The headlamp assembly may have condensation caused by moisture inside of lens . Some condensation is normal and not considered a defect . Automotive lamps are designed as an open system and atmospheric humidity can enter the lamp and also exit . The moisture disappears over a time period through the air v
TJ33931.4.0-2019
This is a Technical Journal: SPA Hybrid Irregular electrical distance to empty after software upgrade
TJ34316.1.0-2019
This is a Technical Journal: Vehicle key does not work
TJ34142.4.0-2018
If error message ?Steering Assistance Temporarily Reduced? is displayed in the DIM while cranking and DTC PSCM-U30031C is stored, follow advice under Service section below. This is just a message and steering assistance is not affected. The condition could occur during start/stop activations. After cranking the steering assistance become normal and the error message disappears. The DTC indicate that one of the internal switches in the BCSM may be in the wrong position when cranking (during start/stop) and it could result in symptom similar to poor main battery state of charge (SOC).
TJ34241.1.2-2018
This is a Technical Journal: 12V battery message and DTC CEM-B129F96
TJ34246-1-0-2018
This is a Technical Journal: SPA Brake noise For the purpose of correct fault tracing of the brake noise, the attached guideline has been developed, as an overview of the brake noise and indicates possible faults/solutions.
TJ33533-3-0-2018
This is a Technical Journal: Petrol engine & misfire codes. Do NOT replace any parts for this issue. A revised software solution for the ECM (Engine Control Module) is under development for this issue. This TJ will be updated as soon as solution is available
TJ34165-1-0-2018
This is a Technical Journal: No VIDA communication with vehicle
PB-R39917-2018-1
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles. A total of 17,548 U.S. and 1,461 Canadian vehicles are eligible for this recall.
R39917-2018-11-0
This is a Quality Bulletin. Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles.
ST-001-2018-11-2
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
TJ34091.1.0-2018
This is a Technical Journal: Lumbar support, inflates when opening door
TJ34206.1.0-2018
This is a Technical Journal: Damaged throttle body due to showroom device. To protect the throttle housing when using Volvo Car Showmode kit in the specified cars, always remove the connector from the throttle housing (see picture 34206.jpg) A new software for the BRIGO device is under development to avoid this damage. Make sure that the BRIGO device always updated with the latest software.
PB36-006-2018-11
Please return stock of part number 31333888 Level Warner to your servicing distribution center.
TJ34279.1.1-2018
This is a Technical Journal: T8 Seat/Steering Wheel Heating Function with Volvo On Call Mobile App
TJ34141.1.0-2018
This is a Technical Journal: Performing a Total Upgrade, Service 2.0 or PDS Upgrade after the 2018 week 40 software release, will reset the sound settings back to default settings on the MY 2016 - 2018 vehicles listed above. The new software packages contain updated IHU software that will reset all customer sound settings such as treble, bass, balance and equalizer settings which will go back to default settings after the upgrade. For reference, please see attached example picture Sound.jpg. This applies to ALL driver profiles saved in the IHU. The VIDA IHU Diagnostic Sequences for Enabling the Export profile to USB menu will function after this upgrade.
TJ34123.1.3-2018
This is a Technical Journal: T8 P0EA773 Auxiliary Cooling System Performance
TJ33442b
Left engine pad click sound
SMB00321
To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL 2013 and later vehicles must use synthetic oil only.
TJ33962
Click noise from rear body / suspension / shock absorber.
TJ32033a
Audio switches on steering wheel, no function
PB85-056-2018-08
Please return stock of Heaters 32206448, 32206450 to your servicing distribution center.
ST-002-2018-08-1
This is a Service Manager Bulletin. This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
ST-227-2018-08-1
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to be prepared for these issues.
PB31-004-2018-08
This is a Parts Bulletin: 12 Volt support batteries, part number 30659531 must be maintained 9 months from the month of manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery charger. Please follow all precautions that apply when charging a larger main lead-acid battery. The battery will self-discharge over time and if allowed to be left at a sufficiently low voltage, it will become permanently damaged. The battery must have a minimum voltage of 9 volts to be installed in a vehicle.
TJ33867-1-1-2018
This is a Technical Journal: we find with automobiles. Radial force variation ( RFV ) is a condition where excessive run out will create the same symptom as an unbalanced tire. Tire balancing should be checked and corrected as needed but is not always the solution. Road Force balancing detects assembly run out measured under load simulating real world driving conditions and will provide a solution to match mount the tire and rim to minimize loaded run out.
TJ34013-1-2-2018
This is a Technical Journal: Vehicle Key Not Found
ST22920180727
This is a Special Tool Bulletin: The OTC Powertrain Lift table is designed to safely aid the technician in removal and installation of electric vehicle and PHEV battery assemblies. The table fits conveniently between the 2 lift columns and raises to a maximum convenient working height of 72?. The wide base equipped with locking casters and wheels helps ensure stability unlike a typical transmission jack that has a narrow footprint.
A39894
This is a Quality Bulletin. Volvo Car USA LLC and Volvo Car of Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Campaign A39894 on certain model year 2019 XC90, XC60, V90CC, V90 and S90 vehicles. Volvo has identified that the vehicles equipped with a front and/or rear park assist system may not function as intended. However the rear park assist camera functions as intended. The corrective action is to perform a Total Upgrade.
PB30A39894
Volvo Car USA LLC and Volvo Car of Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Campaign A39894 on certain model year 2019 XC90, XC60, V90CC, V90 and S90 vehicles. Volvo has identified that the vehicles equipped with a front and/or rear park assist system may not function as intended. However the rear park assist camera functions as intended. The corrective action is to perform a Total Upgrade.
ST002
This is a Service Manager Bulletin. This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier
PB30-A39894
Volvo Car USA LLC and Volvo Car of Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Campaign A39894 on certain model year 2019 XC90, XC60, V90CC, V90 and S90 vehicles. Volvo has identified that the vehicles equipped with a front and/or rear park assist system may not function as intended. However the rear park assist camera functions as intended. The corrective action is to perform a Total Upgrade.
SCA39894
Service Campaign A39894: Park Assist System May Not Function as Intended
TJ33617
This is a Technical Journal: Front seat heater, function control. If not working check the heating grid wiring.
TJ33699 1 0-2018
This is a Technical Journal: Volvo On Call app: "Tires" status shows "Status Unknown" The Volvo On Call mobile application may show the Tires status as "Status Unknown" on the Maintenance screen in the Vehicle section (see attached screenshot TJ 33699.jpg) Service: Do not replace any parts or perform any diagnostics for this concern. Inform the customer that Volvo Cars is aware of this issue and we are working on a solution. This TJ will be updated when there is a solution available.
TJ31543 4 6-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ31543-4-6
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ33533 2 0-2018
This is a Technical Journal: Petrol engine & misfire codes. Do NOT replace any parts for this issue. A revised software solution for the ECM (Engine Control Module) is under development for this issue. This TJ will be updated as soon as solution is available
TJ33533-2-0
This is a Technical Journal: Petrol engine & misfire codes. Do NOT replace any parts for this issue. A revised software solution for the ECM (Engine Control Module) is under development for this issue. This TJ will be updated as soon as solution is available
TJ32033
Audio switches on steering wheel, no function
S29926
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, have decided to launch Service Action S29926 on certain model year 2018 ? 2019 XC60, S60, S90 and XC90 vehicles. Volvo has identified that the Electric Rear Axle Drive (ERAD) thermostat may not completely open, which can result in low or no coolant flow and a Malfunction Indicator Lamp (MIL) illuminated.
TJ32381
Rattling noise when closing front door.
SPJ33644-1-0-201
This is a Service Product Journal. High Voltage Gloves. Proper use and handling when working on hybrid vehicles
ST-226-2018-03-1
This is a special tool bulletin: Kits 33300309, 33300310 and 33300311
TJ33533-1-0-2018
This is a Technical Journal: Petrol engine & misfire codes. Do NOT replace any parts for this issue. A revised software solution for the ECM (Engine Control Module) is under development for this issue. This TJ will be updated as soon as solution is available
TJ31543-4-5-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ32525
DIM message ?Parking brake service required?
TJ33170
Mirror cover, noise
TJ33196
CCSM knob, noise when pushing/turning
TJ33432
Trunk lid difficult to open
TJ 3216140
Tires/Vibration/out of round.
TJ 3274712
arts.
TJ32185
Voice recognition database upgrades
TJ32903
T8 DTC BECM?P0CE100 Coolant Control Valve ?A? Stuck On.
TJ32921
Infotainment system switches to FM radio source at random.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.