Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
37710.2.2
This is a TJ - text, plus 2 PDF's - If there is a "Check Engine Light" lit in the DIM with one or a combination of the DTC's listed below, please follow the advice for checks and inspection procedures under "service".
37231.1.1
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
37618.3.6
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
37893.2.0
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
36555.8.0
This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by preforming a IHU reload.
37342.2.3
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
37414.3.0
This is a TJ - Text plus 1 jpg - If the Check Engine Light is on and DTC ECM P052123 is stored, please follow the advice under "Service". with emphasis on the engine part numbers and serial numbers.
36774.3.0
This is a Technical Journal: DTC TCM P277C07 set. If the TCM DTC listed below is set, A new transmission hardware solution has been introduced starting from transmission serial number 25M8L30144, which serves as a defined break point for updated production. *If the DTC is confirmed and the transmission serial number is after the break point: Do NOT replace the transmission follow the advise under "Service".
37618.3.5
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
33031.6.0
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
37839.1.1
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under “Service”
37373.7.0
This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware-related. •A new Battery Energy Control Module software is released in software version 5.1.9. Perform a Total Upgrade according to TJ 31543 and release the car back to the customer.
37813.2.0
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501 or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a “beep” (see TJ_37813_1.mp4), follow the guidance provided in the Service.
37103.6.0
This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
37618.3.4
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
34521.11.1
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
36496.10.0
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
37814.1.0
This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.
35526.1.8
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
36923.9.1
This is a Technical Journal: Text document plus 1 PDF attachment Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicle must be saved for the TMA photo return process and provided when requested. Sealing improvements have been made to PNs 32382367, 32441161 and 32382368, but the part numbers are unchanged. To assist with identification of improved parts, a marking has been added to the parts: an "X," as shown in the attached document TJ_36923_1.pdf. If you receive a replacement pump that does not have the "X" marking, please return it and order a replacement
37618.3.3
This is a TJ - Text - plus 2 instruction documents - + 2 PDFS + how to find structure week + flow chart, 6 in all. If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service". 3 steps provided in TJ
37083.7.0
This is a Technical Journal: Text plus 1 MP4 - Not possible to go to Drive mode after ERS start. Download software. Please follow the advice under "Service".
37514.6.0
This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to find the root cause and provide a better improvement.
37507.4.0
This is a TJ - Text and 2 Attachments - 1 .PDF file and 1 .MOV file - We’re currently investigating an issue where the navigation map in the driver display may appear as a red and white checkerboard or may not show at all (black screen), either at start-up or while driving. To temporarily resolve the issue, press and hold the Home button on the center display for 20 seconds to restore the map view. We’re working on an improvement, and this information will be updated as soon as a countermeasure is available.
37801.1.0
This is a TJ - Text - plus 1 jpg attachment - If customer complains that the rear sun curtain button is missing in CSD, see red marking in attachment TJ_37801_1.jpg, then follow advice in Service. Only valid for S90/S90L with VDN PL03. This issue is planned to be corrected during year 2026 quarter 3 in a software update.
37809.1.1
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
34521.10.0
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37511.1.0
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".
37438.4.0
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37103.4.0
This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
36923
This is a Technical Journal: Text document plus 1 PDF attachment Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicle must be saved for the TMA photo return process and provided when requested. Sealing improvements have been made to PNs 32382367, 32441161 and 32382368, but the part numbers are unchanged. To assist with identification of improved parts, a marking has been added to the parts: an "X," as shown in the attached document TJ_36923_1.pdf. If you receive a replacement pump that does not have the "X" marking, please return it and order a replacement
37083
This is a Technical Journal: Text plus 1 MP4 - Not possible to go to Drive mode after ERS start. Download software.
37710
This is a TJ - text, plus 2 PDF's - If there is a "Check Engine Light" lit in the DIM with one or a combination of the DTC's listed below, please follow the advice for checks and inspection procedures under "service".
37654
This is a TJ - text only no additional attachments - If the DIM is not responding during start and no response in DIM is visible in VIDA in combination with DTC VCU1 U015500 follow the instructions under “Service.”
37583
This is a TJ Text and 3 mp3 files - If the customer is intermittently experiencing distorted audio across multiple sound sources simultaneously—such as Radio/Streaming, Belt Reminder, Park Assist, Speed Warning, etc. see the attached examples (TJ_37583_1-3.mp3) and follow advice under "Service". Note! This TJ is only applicable for MY26 iCUP vehicles, Variant Designation Number (VDN):RP03.
35842
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
37414
This is a TJ - Text plus 1 jpg - If the Check Engine Light is on and DTC ECM P052123 is stored, please follow the advice under "Service". with emphasis on the engine part numbers and serial numbers.
28874
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".
34521
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
37228
This is a Technical Journal: Vehicle jerks in low speed when Start/Stop is active. Improved software is introduced from version 3.5.14.
36902
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
37500
This is a TJ No attachments - If the Check Engine Light is on in the DIM and one or a combination of the listed DTCs below are set, please follow the advice under "Service".
19245
This is a Technical Journal. Vehicle type and platform identification.
TJ37103.3.0-2025-11-13
This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
TJ37555.1.0-2025-11-18
This is a TJ - no attachments - If the engine cannot be remote started in the Volvo Cars app and the "Check Engine Light" is on in the DIM, together with DTC ISGM P056200, or in combination with the DTCs listed below, please follow the advice under "Service".Do not replace the ISGM. The ISGM is just a messenger to detect issues in the 48-volt system. The symptom occurs when the ERS attempt via the Volvo Cars app is made immediately after the engine has been turned off and the car has been locked.
TJ36747.1.0-2025-11-12
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
TJI-527893-1 for TJ 36747
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
TJ36902.1.0-2025-10-31
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
36551
This is a Technical Journal: If the sound can be located towards camshaft sealing area according to attached files: Loosen the oil filling cap a little bit and turn engine off again to see if affects the noise. If sound is gone with cap loosened, replace the camshaft seals according to instructions in VIDA.
37148
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500. For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. •Software for remaining models will be released later in calendar year 2025
37438
This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle
37224
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in VIDA 3.4.4.
37456
This is a Technical Journal: Driving Journal issue, iCUP MY26. Ensure Data sharing in CSD is activated, and location services is toggled to "Always On" for the Driving Journal "In Car App" and Active Volvo ID. If the issues still exists, please create a "Support Not Needed" TIE Report for case building purposes.
37249
This is a Technical Journal: Check Engine Light and DTC - ECM P001792. If VIDA symptom-based fault tracing leads to the replacement of parts, follow method in attachment TJI-531608-1_1_1_en-US 1.pdf
37451
This is a Technical Journal: MVBM-U007700 set together with ECM-P0A7B68 at PDS. Delete the DTC´s. Do not reload MVBM software. IF the DTC´s comes back together with MIL check engine light, perform the MVBM software
36920
This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter.
37103
This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200.
37342
This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
37418
This is a Technical Journal: Sunroof Sun Protection. During periods of intense sunlight, it is recommended to keep the sunroof closed when parked to minimize direct sunlight entering the vehicle, as prolonged exposure may cause deterioration or quality issues in the interior materials.
37422
This is a Technical Journal: High Idle Speed at Startup After Recent Engine Shutdown. Service: No repairs are needed, this behavior is as intended and is according to design.
37406
This is a Technical Journal: Check Engine Light and DTC ECM-P138916. Do not replace the electric supercharger. This DTC is sent from the ECCM to the ECM, indicating low 48V system voltage
36610
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup. Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
37386
This is a Technical Journal: Ghost DTC CEM-B18711B. The DTC is set due to wrong resistance calculation with a low 12V battery SOC.
37366
This is a Technical Journal: DTC CEM B109A4A Incorrect BBS. A SW solution is planned during 2025 quarter 4.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.